Field Service Engineer - IBERIA region
hace 3 días
Madrid
Key Responsibilities • Maintain excellent operation of all modality-specific models (MR) in the designated area., • Perform total system level troubleshooting on complex multi-symptom problems., • Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction., • Share and support best practices implementation, including with UIH partners., • Maintaining documentation of performed tasks. Supervision of entrusted tools., • Cooperation with the team of Engineers in Europe in solving technical issues. Provide technical support coordinated with Regional Technical Support team, • Coordinate and manage service activities in the Region, including streamline interface with UIH Partners, • Collaborate closely with the local distributors to align, improve, and guarantee quality technical service processes and support customer needs effectively., • Collaborate closely with the UIH General Manager for Iberia region. Qualifications and experience • BSC in Engineering, • Qualified Technician / Engineer or equivalent professional experience in medical devices, advantage: relevant Field Service experience, • Technical analytical skills, • Fluency in English and Spanish, (Portuguese is plus), • Valid driving license, active driving experience