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About the job Your Mission Should You Choose To Accept It… You are the secret behind-the-scenes mastermind of the kitchen. Without you, the Chef probably wouldn’t be able to find his butcher knife. As Sous Chef, you are a natural motivator, capable of managing and inspiring the kitchen staff in your partie – and for the kitchen at large in the absence of the Chef. Your focus is to create an effective cooking process. You provide input to the Chef for recipes and menus which are developed based on market trends and budget boundaries – all while maintaining a healthy profit margin while using the best possible ingredients. The Sous Chef is co-responsible for the overall guest food experience and is committed to making the dishes that are delicious and memorable. What You’ll Do Ensure all resources are available to staff to enable them to perform their tasks in a proper and timely manner Act as a role model while taking part in service - support with preparing and cooking of dishes, tidying and cleaning the kitchen area Monitor portion and waste control to maintain profit margins Arrange for training and development opportunities for staff Schedule staff according to business and staff needs – including review and approval/denial of leave requests Responsible for the Performance Management of all kitchen staff – including goal setting, mid-year & year-end review conversations Translate menu changes into accurate recipes – test-cooking dishes to monitor level of quality Purchase supplies, ingredients and prefabricated foods for own partie or, in absence of Chef, for the entire kitchen Monitor accurate execution of HACCP guidelines, fire safety policy and working conditions What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. Department: F&B kitchen About you Who You Are Minimum of 3 years relevant work experience in a Sous Chef role at a similar level kitchen HACCP certified Strong knowledge of food products and up to date on market standards Excellent knowledge of modern cooking techniques Fluent in English and Spanish You’re legally allowed to work in the Spain Languages required: English and Spanish. The company The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests. As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025. Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.
Introducción Hideout Burger nació como la primera smash burger en España y seguimos marcando el ritmo en Barcelona. Para nosotros la calidad significa cuidar cada detalle: desde la cocina hasta la experiencia del cliente. Como Manager de Tienda, tu obsesión será mantener ese nivel todos los días, liderando al equipo con carácter y asegurando que nada se escape. Aquí no buscamos rutina, buscamos alguien que viva la excelencia en los detalles y haga que todo funcione a la perfección. Responsabilidades Principales • Liderazgo y Gestión de Equipo Organizar horarios, vacaciones y asegurar la cobertura de turnos. Liderar con el ejemplo: motivar, corregir y mantener la moral alta en días de presión. Gestionar conflictos de forma firme y constructiva. • Operaciones Diarias Supervisar pedidos de sala y cocina, asegurando que los responsables los ejecuten. Coordinar el ritmo de trabajo en horas punta para que los pedidos salgan a tiempo (<20 min). Mantener la tienda en perfecto estado de limpieza, orden e imagen. • Gestión de Inventario y Costes Subir albaranes y controlar stock de manera periódica (apoyo del submanager cuando sea necesario). Asegurar el cumplimiento de objetivos de coste de materia prima (CMV) y de plantilla (CMO). • Implementación de Procesos y Sistemas Verificar que todo el equipo sigue los procesos de la empresa. Manejar y entrenar al equipo en las herramientas digitales internas (formación incluida). • Cliente y Experiencia de Marca Asegurar que cada cliente recibe la atención, calidad y rapidez que definen a Hideout. Garantizar el ADN de la marca en sala, cocina y trato humano. • Administración y Finanzas Realizar el cierre de caja diario con precisión. Reportar a HQ con transparencia y fiabilidad. • Onboarding y Formación Entrenar a los nuevos empleados en procesos, cultura y estándares de Hideout. Transmitir los valores de disciplina, calidad y buen ambiente. Indicadores de Éxito (KPIs) Tu desempeño será evaluado con base en: • Velocidad de servicio: al menos 92% de los pedidos listos en menos de 20 minutos., • Satisfacción de clientes: mantener una nota mensual superior a 4,6 estrellas en Google y una valoración mínima de 96% en agregadores (Uber, Glovo, Just Eat, etc.)., • Gestión de costes: cumplir con objetivos de CMV + CMO establecidos., • Clima laboral y retención: mantener rotación de equipo dentro de parámetros aceptables. Perfil del Candidato • Experiencia mínima de 2 años como encargado/manager en restauración (QSR, casual dining o fast casual), gestionando operaciones con facturación anual superior a 1M €., • Capacidad demostrada para liderar equipos en entornos de alta presión., • Hábil en resolución de problemas y toma de decisiones rápidas., • Español e inglés imprescindibles; catalán es un plus., • Energía, carácter y compromiso: buscamos a alguien que haga crecer al equipo, no solo controlarlo. Lo que buscamos en ti • Disciplina: haces lo que se tiene que hacer, incluso cuando no apetece., • Liderazgo natural: eres capaz de inspirar y exigir al mismo tiempo., • Comunicación clara y directa: sabes dar feedback sin rodeos, pero con respeto., • Resiliencia: mantienes la calma y transmites seguridad bajo presión., • Orientación a resultados: te importa tanto la satisfacción del cliente como los números., • Espíritu de equipo: entiendes que el éxito se logra a través de tu gente, no en solitario., • Resolución de problemas: cuando surge un imprevisto, buscas soluciones y escalas solo lo necesario, nunca los problemas. Qué Ofrecemos • Incorporación en un concepto líder en hamburguesas smash en Barcelona., • Contrato estable con salario competitivo + bonus ligado a objetivos operativos y de equipo., • Formación y soporte continuo desde HQ., • Oportunidades reales de crecimiento en una marca en expansión. ENVIAME TU CURRICULUM