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  • Recepcionista en restaurante
    Recepcionista en restaurante
    5 days ago
    Full-time
    Ciutat Vella, Barcelona

    ¿Disfrutas hablando con la gente? ¿Te agrada el papel de anfitrión? ¿Eres fan de la comunicación no verbal y lo mucho que explica? ¿Sabes que tal vez eres la persona idónea para ser recepcionista en Maná 75? ¡Este puesto es para ti si despiertas el deseo de repetir la visita de nuestros clientes y los fidelizas! Si eres de esas personas que consigue la felicidad de nuestros comensales, ¡aquí está tu lugar: te queremos en nuestro equipo! ¿Quieres saber cómo abordamos el papel esencial de recepcionista? Todas las áreas son clave en Maná 75 pero la primera impresión, al teléfono y en persona, es fundamental. Por eso nos esmeramos dando siempre una atención y un trato al cliente de la mayor calidad. Eso significa recibir, atender, dirigir al lugar adecuado en el tiempo preciso. Y también estar pendiente de todas las visitas que acuden a Maná 75, cualquiera que sea su tipología (comensales, turistas, curiosos, periodistas, vecinos del barrio). La recepción es uno de las “salas de mando” de nuestra nave, por eso nos esmeramos respondiendo al teléfono de forma elegante, rápida y efectiva, tanto para efectuar reservas como atender dudas de clientes potenciales y/o gestionar cualquier tipo de llamada. Y,naturalmente, participando de forma activa en la operativa de sala bajo el mando del jefe de sala. Como ves, te proponemos un trabajo dinámico, creativo y con un horizonte de posibilidades profesionales. Si has trabajado ya cara al público o si te ilusiona hacerlo. Te animamos a formar parte del rostro y la voz de nuestro proyecto. Requisitos : • Titulación mínima: Bachillerato, Grado Media de Hostelería, Estudios relacionados con trato y atención al cliente, • Experiencia demostrable de al menos 1 año en puesto similar, • Mínima experiencia en restauración (puestos básicos y funcionamiento), • Nivel nativo o avanzado de español, catalán e inglés (se valorarán otros idiomas), • Don de gentes y habilidades comunicativas, • Experiencia atención al cliente, • Herramientas Ofimáticas (dominio Office avanzado, se valorará conocimiento de Cover manager), • Capacidad alta de trabajo y de coordinación para trabajar en equipo, • Persona ordenada, proactiva y resolutiva Funciones: • Recibir llamadas telefónicas y registrar las reservas en Cover manager, • Atender a los clientes in situ (en la recepción del restaurante), por teléfono o por email, • Recibir, acomodar y despedir a los clientes de forma amable y profesional, • Atender las quejas, reclamaciones y sugerencias de los clientes en sala, • Hacer cobros de las mesas, • Hacer feedbacks diarios, • Hacer estadísticas diarias / semanales, • Participar en las reuniones de coordinación, • Atender a los clientes en zona de la responsabilidad asignada ( estar atentos a servicio de bebidas, remonte de las mesas, mantener zona limpia) Se ofrece: • Contrato indefinido (ordinario/fijo-discontinuo), • Incorporación inmediata, • Buen ambiente laboral, • Estabilidad laboral y profesional, • Formación y promoción interna, • Horarios seguidos

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  • Waiter/Waitress (Seasonal) - Kimpton Vividora Barcelona
    Waiter/Waitress (Seasonal) - Kimpton Vividora Barcelona
    18 days ago
    Full-time
    Barcelona

    What's the job? As the friendly face of our hotel restaurant, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. You'll report to the F&B Manager. Your day-to-day • Create a warm welcome to everyone and set the tone for each guest's experience., • Describe the selection of drinks and menu items to guests by offering interesting, and vivid descriptions of each item's origin, taste and preparation methods., • Set up your outlet - stock up on all the supplies you'll need and manage your inventory., • Ensure that food and beverages are well stocked., • Ensure overall cleanliness and maintenance of the working area., • Be ready to jump into other ad-hoc duties when your colleagues need your help, that might include serving other outlets like rooms service, bar or terrace., • Work with your restaurant and kitchen colleagues to offer a seamless food service., • Assess customers' needs and preferences and make recommendations., • Report and follow up on maintenance and repairs and for the cleanliness of the bar., • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items., • Supervise the pool area to make sure every guest is following the stated rules and there are no issues., • 2+ years' experience working within hotel/restaurant., • Bachelor's degree in hospitality or related field., • Must be fluent in Spanish and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, team-worker and with passion for service. What we need from you What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    Immediate start!
    Easy apply
  • Supervisor Restaurante/Segundo de sala
    Supervisor Restaurante/Segundo de sala
    23 days ago
    €1700 monthly
    Full-time
    Sarrià-Sant Gervasi, Barcelona

    Macambo es un nuevo restaurante de cocina peruana de alto nivel que acaba de abrir sus puertas en el barrio de Sant Gervasi-Galvany, de la mano del reconocido chef Roberto Sihuay. Nuestro objetivo es convertirnos en un referente de la gastronomía peruana en Barcelona, ofreciendo una experiencia única tanto a nivel culinario como en el servicio. Buscamos un supervisor de sala con experiencia, pasión por la hostelería y ganas de crecer en un proyecto que nace con fuerza y visión de futuro. Apoyaría tanto al equipo como al Director del Restaurante en la operativa diaria. ¿Qué ofrecemos? • Domingo por la tarde cerrados, • Formar parte de una apertura ilusionante y con proyección dentro del panorama gastronómico de Barcelona., • Un entorno profesional y dinámico donde se valora el compromiso, la actitud y el deseo de aprender., • Posibilidades reales de desarrollo profesional dentro de una empresa con planes de expansión. Requisitos mínimos: • Experiencia llevando equipos como supervisor o assistant manager con un mínimo de 1 año, preferiblemente en restaurantes de nivel medio-alto o alta gastronomía., • Buenas habilidades de comunicación, orientación al cliente y actitud proactiva., • Se valorará:, • Conocimientos de gastronomía peruana o interés en aprender sobre ella., • Conocimientos de vinos, maridajes y cocktails., • Nivel fluido de inglés (se valorará también conocimiento de catalán)., • Experiencia en aperturas de restaurantes. Si te motiva formar parte de un proyecto con identidad, rodeado de un equipo con talento y liderado por uno de los grandes chefs del momento, ¡queremos conocerte!

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  • Bartender (Seasonal) - Kimpton Vividora Barcelona
    Bartender (Seasonal) - Kimpton Vividora Barcelona
    18 days ago
    Full-time
    Barcelona

    What's the job? As the friendly face of our hotel bar, you'll also be a helpful host, a local expert, and a proud brand ambassador. Whether you're preparing drinks exactly as our guests want or serving them delicious food, you'll be devoted to creating relaxing, memorable experiences. Reports to the F&B Manager. Your day-to-day • Create a warm and welcome to everyone and setting the tone for each guest's experience., • Describe the selection of beverages of any kind and menu items to guests by offering interesting, and vivid descriptions of each item's, origin, taste, and preparation methods., • Understand and memorize al recipes and descriptions of all our products, spirits, food cocktails and so on., • Set up your bar - stock up on all the supplies you'll need and manage your inventory., • Ensure that beverages are well stocked., • Look after all house made ingredients and preparations, double check quality daily., • Ensure that overall cleanliness and maintenance of the working area., • Be ready to jump into other ad-hoc duties when your colleagues need your help., • Work with your restaurant and kitchen colleagues to offer a seamless food service., • Assess customers' needs and preferences and make recommendations., • Report and follow up on maintenance and repairs and for the cleanliness of the bar., • Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary items., • 2+ years' experience working with in hotel/bar as bartender., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What we need from you • 2+ years' experience working with in hotel/bar as bartender., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun

    Immediate start!
    Easy apply
  • Hostess (Seasonal) - Kimpton Vividora Barcelona
    Hostess (Seasonal) - Kimpton Vividora Barcelona
    18 days ago
    Full-time
    Barcelona

    What's the job? As the friendly face of our Food & Beverage outlets, you'll also be a helpful host, a local expert, and a proud brand ambassador. You'll report to the Food & Beverage Manager. Your day-to-day • Greet and warmly welcome all guests upon arrival, ensuring a positive first impression., • Escort guests to their assigned tables and provide clear explanations of service options when needed., • Manage reservations and walk-ins, coordinating seating arrangements efficiently in both the restaurant and terrace., • Maintain a clean and well-organized host station, including check folders, reservation lists, tablets, and POS devices., • Verify that dining areas are properly set and ready before each service., • Proactively check on table setups and customer satisfaction throughout the shift, including during terrace service., • Handle phone calls and guest inquiries in a professional and courteous manner., • Collaborate closely with the floor team and supervisor to ensure smooth service flow and guest satisfaction., • Assist with buffet setup, station organization, and other pre-opening tasks as needed., • Promptly communicate last call times for breakfast or specific services., • Ensure accuracy of guest bills, room charges, and payment closures at the end of each shift., • Organize and file signed tickets, credit card receipts, and voids correctly., • Encourage guests to leave feedback through platforms like TripAdvisor or The Fork., • Monitor table turnover and guest needs, maintaining attention to detail and guest preferences. What we need from you • 1+ years' experience working with in hotel/restaurant., • Must be fluent in local language and English, additional languages will be highly valuable., • Outstanding communication skills, • Excellent organizational and multitasking skills, • Ability to interact with multiple types of people What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount

    Immediate start!
    Easy apply
  • Social Media & Content Manager
    Social Media & Content Manager
    30 days ago
    Part-time
    L'Eixample, Barcelona

    Social Media & Content Manager No estamos contratando. Estamos formando una Crew. BiteClub no busca personas que simplemente quieran un empleo. Buscamos personas que quieran dar forma al ADN de nuestro restaurante, donde se unen la cocina informal, el diseño y los DJ sets. En BiteClub, la cocina informal, el diseño urbano y la música se fusionan en la experiencia gastronómica más fresca de Barcelona. Servimos salchichas de alta calidad de España y del mundo, acompañadas de salsas caseras, patatas crujientes y bebidas locales como cava, cerveza, vermut y refrescos. En BiteClub, la calidad está en el centro. Buscamos lo mejor, local y global, para ofrecer sabor y autenticidad en cada bocado. Pero esto no se trata solo de comida. Se trata de atmósfera, sonido y conexión. Un lugar lleno de diseño donde todos se sientan bienvenidos, donde la energía fluye, y donde cada visita se convierte en una historia compartida. La música, con eventos regulares de DJ, forma parte esencial de nuestro concepto ¿Tienes hambre de más? Únete ahora y sé parte de la Crew fundadora de BiteClub. Social Media & Content Manager Serás la persona encargada de desarrollar y potenciar nuestra presencia digital, combinando pensamiento estratégico, creatividad y orientación a resultados medibles, en estrecha colaboración con nuestro Art Director. Tu labor será clave para ampliar nuestro alcance, atraer nuevos clientes y fortalecer el vínculo con nuestra comunidad, manteniéndola activa, comprometida y entusiasmada a largo plazo. Tus responsabilidades Estratégica digital • Desarrollar una estrategia de redes sociales alineada con nuestra marca y público objetivo, en colaboración con nuestro Art Director., • Definir el enfoque de contenido para Instagram, TikTok, Facebook y otras plataformas, desarrollando formatos y narrativas que fortalezcan la identidad de marca Producción creativa • Crear contenido propio en coordinación con el Art Director: idear posts, reels y stories; tomar fotos y vídeos en el local y editar piezas cortas, • Diseñar gráficos sencillos y escribir textos atractivos manteniendo una línea visual y narrativa coherente. Planificación y organización • Planificar y gestionar un calendario editorial., • Preparar campañas para eventos, lanzamientos o productos especiales y asegurar una narrativa consistente en el tiempo. Gestión de comunidad • Supervisar diariamente nuestras redes sociales, responder mensajes y comentarios y fomentar la interacción con la comunidad para impulsar el crecimiento orgánico. Publicidad y análisis • Configurar y gestionar campañas de pago, • Analizar métricas clave como alcance, engagement o crecimiento y proponer mejoras basadas en los resultados. Observación de mercado • Seguir tendencias digitales, observar a la competencia y aportar nuevas ideas y formatos creativos. Tu perfil • Experiencia inicial en redes sociales o marketing digital (idealmente en pymes o como freelance), • Dominio práctico de Instagram y, preferiblemente, TikTok, • Buen ojo estético y pasión por la fotografía y el vídeo, • Manejo de herramientas de creación de contenido, • Dominio sólido del idioma español y una comprensión profunda de la tonalidad y la construcción narrativa; se valorará ingles, • Persona organizada, autónoma y resolutiva, • Mentalidad práctica y ganas de probar cosas nuevas Se valorará: • Interés por gastronomía, música o cultura urbana, • Experiencia creando contenido en el sector hospitality o food Lo que ofrecemos • Contrato indefinido (20h/semana), • Participación en beneficios. Te llevas una parte del éxito cada mes., • Eventos regulares de Crew. Desde cenas hasta excursiones creativas., • Espacio para crecer y asumir más responsabilidades dentro del proyecto, • Formación continua Persona de cualquier género bienvenida a postularse. Promovemos la igualdad de oportunidades.

    Immediate start!
    Easy apply
  • Assistant Restaurant Manager-Enoteca**
    Assistant Restaurant Manager-Enoteca**
    24 days ago
    Full-time
    Barcelona

    JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team • Handles employee questions and concerns., • Monitors employees to ensure performance expectations are met., • Provides feedback to employees based on observation of service behaviors., • Assists in supervising daily shift operations., • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager., • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations • Ensures all employees have proper supplies, equipment and uniforms., • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels., • Ensures compliance with all restaurant policies, standards and procedures., • Monitors alcohol beverage service in compliance with local laws., • Manages to achieve or exceed budgeted goals., • Performs all duties of restaurant employees and related departments as necessary., • Opens and closes restaurant shifts. Providing Exceptional Customer Service • Interacts with guests to obtain feedback on product quality and service levels., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Encourages employees to provide excellent customer service within guidelines., • Handles guest problems and complaints, seeking assistance from supervisor as necessary., • Strives to improve service performance., • Sets a positive example for guest relations., • Assists in the review of comment cards and guest satisfaction results with employees., • Meets and greets guests. Conducting Human Resource Activities • Supervises on-going training initiatives., • Uses all available on the job training tools for employees., • Communicates performance expectations in accordance with job descriptions for each position., • Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Assists servers and hosts on the floor during meal periods and high demand times., • Recognizes good quality products and presentations., • Supervises daily shift operations in absence of Restaurant Manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    Immediate start!
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