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Sales & Outreach Representative – High Commissions (Barcelona)
hace 7 días
€4.95–€40 por hora
Jornada parcial
Barcelona
Are you a highly motivated and results-driven individual looking for a challenging Sales & Outreach Representative role? We are seeking a dedicated professional to join our team in Barcelona. In this high-volume outreach position, you will be responsible for managing a large database of leads, engaging with potential clients through calls and messages, and consistently achieving daily targets. Key Responsibilities: Compensation: This is a performance-based role where you will earn 4€ for every successful lead or registration. Your earning potential is high and directly correlates with your speed, sales skills, and ability to convert leads. Requirements:
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Hosco
Guest Experience Agent - Kimpton Vividora Barcelona
hace 3 horas
Jornada completa
Barcelona
What’s the Job? As Guest Experience Agent, you’ll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You’ll report to the Guest Experience Supervisor. Your day-to-day • Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests., • Accommodating general and unique requests., • Analysing customer feedback and reviews to continuously improve overall rating, scores and metrics., • Provide information on hotel services and facilities., • Answer phones in a prompt and courteous manner., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests and needs, etc., • What to expect from us • Discounted international room rates. • Room for professional growth in one of the largest hospitality companies. • Training programmes and access to IHG’s training tool. • Meals whilst on duty. • Uniform and laundry service. • Private health insurance discount. • Cool work environment and lots of fun!
¡Incorporación inmediata!
Sin experiencia
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BREAKTIME - Agencia de Viajes - Eventos y aventuras
Marketing
hace 2 meses
€300–€500 mensual
Jornada parcial
Eixample, Barcelona
Breaktime Travel Agency has officially relaunched and is entering a new growth phase. We are looking for a results-driven Marketing Specialist to lead our digital presence, customer acquisition, and paid advertising performance. This role is for someone who understands how to turn attention into bookings. Key Responsibilities • Manage and scale Breaktime’s social platforms (TikTok, Instagram, Facebook), • Create high-performing short-form video content (Reels, TikTok, Stories), • Plan and execute paid ad campaigns (Meta Ads, TikTok Ads, retargeting funnels), • Develop creative advertising concepts that convert traffic into sales, • Track performance metrics (CPC, CPA, ROAS, engagement) and optimize campaigns, • Build brand visibility and audience growth from relaunch phase onward, • Collaborate with management on campaign strategy and seasonal promotions Requirements • Proven experience in social media marketing (travel, lifestyle, or e-commerce preferred), • Strong knowledge of TikTok growth strategies and Meta advertising platforms, • Experience running paid ads with measurable results, • Ability to produce or direct high-quality video content, • Analytical mindset with strong performance tracking skills, • Creative, proactive, and commercially aware What We Offer • Opportunity to shape the brand from relaunch stage, • High ownership and creative freedom, • Performance-based growth opportunities, • Competitive compensation based on experience, • Barcelona-based lifestyle environment with flexible working options Ideal Candidate Profile You are ambitious, fast-moving, data-driven, and understand how modern digital marketing works. You care about performance, not just posting content.
¡Incorporación inmediata!
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Hosco
Head Chef - Kimpton Vividora Barcelona
hace 3 horas
Jornada completa
Barcelona
What is the role about? You will be responsible for all aspects of the hotel's fine dining restaurant, ensuring the kitchen operates smoothly while maintaining the established culinary standards and guidelines. You will report directly to the Executive Chef.Your day-to-day • Prepare forecasts, plans, and reports related to restaurant productivity and purchasing needs., • Keep all dish pricing and documentation accurate and up to date., • Train all team members according to procedures, ensuring they have the appropriate training and tools to perform their roles effectively., • Promote teamwork and service quality through daily communication and coordination with other departments., • Gather guest feedback to improve food quality and presentation, and assist in resolving guest questions or kitchen-related issues., • Support the Executive Chef in menu planning, ordering, materials, and food costing., • Ensure all menu items are prepared and presented according to established recipes and standards., • Follow procedures to guarantee food and beverage safety, proper storage, inventory control, and equipment handling., • Ensure all kitchen and storage equipment is well maintained and cleaned regularly. What we expect from you, • 3+ years of experience as a Sous Chef or Head Chef in a 4-star (or higher) hotel restaurant., • Relevant culinary education or training related to the role., • A positive, proactive, energetic, dynamic, and empathetic attitude, with strong teamwork skills and a passion for service., • Leadership skills, including team and cost management., • Experience in menu creation, recipe development, and food costing., • Strong operational and culinary knowledge., • Previous experience in hotel openings will be highly valued. What you can expect from us, • Competitive salary., • Afternoon shift from 3:30 PM to 11:30 PM, with consecutive days off including public holidays., • Discounted accommodation at group hotels., • Employee recognition program., • Training programs and access to learning tools., • Staff meals during shifts., • Uniform provided, including laundry service., • Cool work environment with lots of fun ?? ¿De qué trata el trabajo? Te encargarás de todos los aspectos relacionados con el restaurante gastronómico del hotel, supervisando que el funcionamiento de la cocina del punto de venta sea el adecuado, manteniendo los estándares y pautas gastronómicas marcadas. Reportarás al Chef Ejecutivo. Tu día a día • Realizar previsiones, planes e informes sobre la productividad y pedidos del restaurante., • Mantener actualizados y correctos los precios y la documentación de todos los platos que se elaboren., • Formar a todos los empleados de acuerdo con la normativa y asegurarse de que cuenten con la formación y las herramientas adecuadas., • Impulsar el trabajo en equipo y la calidad del servicio mediante la comunicación y coordinación diarias con los demás departamentos., • Pedir a los clientes su valoración para mejorar la calidad y presentación de la comida y ayudar a resolver las dudas y problemas de los clientes relacionados con los servicios de cocina., • Ayudar al Chef Ejecutivo a planificar el menú, pedidos, materiales y escandallos., • Asegurarse de que todos los platos del menú se preparan y presentan de acuerdo con las recetas y normas establecidas., • Seguir los procedimientos para asegurar la seguridad y buen almacenamiento de los productos de alimentación y bebida, del inventario y del equipamiento., • Asegurarse de que todo el equipamiento de cocina y almacenamiento esté en buen estado y se limpie periódicamente. ¿Qué esperamos de ti? • 3+ años de experiencia como Sous chef / Head Chef de restaurante de hoteles de 4* o superior., • Estudios específicos relacionados con el puesto., • Actitud positiva, proactiva, enérgica, dinámica, empática con capacidad de trabajo en equipo y pasión por el servicio., • Dotes de mando y liderazgo, gestión de equipo y de costes, • Creación de menús, recetas y escandallos, • Conocimientos de, • Se valorará positivamente experiencia previa en aperturas. ¿Qué puedes esperar de nosotros? • Salario competitivo., • Turno de tarde de 15:30h a 23:30h y días festivos seguidos., • Descuento en alojamiento en hoteles del grupo., • Programa de reconocimiento de empleados., • Programa de formación y acceso a herramientas formativas., • Manutención durante el turno., • Uniforme y servicio de lavandería para el uniforme., • Ambiente de trabajo cool y mucha diversión
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Hotel Miiro Borneta
Junior Sales Coordinator
hace 4 días
Jornada completa
Ciutat Vella, Barcelona
About Miiro Borneta Hotel Located in the charming Born district, at the very heart of Barcelona’s Ciutat Vella, Miiro Borneta Hotel offers 92 stylish rooms, an open-kitchen restaurant, a cocktail bar, and a spectacular rooftop terrace with breathtaking views of the city center. We are a hotel full of personality, style, and a dynamic atmosphere, where teamwork and both guest and employee experiences are equally valued. About the Position We are looking for a highly organized and hospitality-driven Sales Coordinator who will act as the link between clients and operations, ensuring flawless delivery from enquiry to post-event follow-up. This is a sales-oriented profile with a primary focus on rooms revenue and group coordination, ensuring accurate execution, smooth internal communication, and an excellent guest experience. Builds strong relationships with clients, agencies, and repeat accounts, and supports proactive commercial actions. Strong English communication skills and previous hospitality sales experience are essential for this role. Main Responsibilities • Supervise showrooms and event spaces prior to site inspection., • Manage room group bookings end-to-end (from enquiry to post-event follow-up)., • Coordinate with Rooms team to ensure accurate information flow and smooth delivery., • Manage rooming lists and operational requirements (e.g., early check-in requests)., • Review arrival lists to identify corporate and repeat accounts., • Track and follow up on corporate account production and key client activity., • Prepare and issue events quotations., • Welcome clients on arrival and introduce them to the Rooms teams if needed., • Coordinate with the GEM for VIP or special group arrivals., • Manage rooming lists, BEO updates, and other operational requirements., • Prepare contracts and proformas., • Supervise deposits, ensure timely payments, and close invoices., • Follow up with clients via email after the event., • Support the Sales Manager with sales blitzes and proactive commercial actions., • Build and maintain relationships with frequent clients., • Assist PR and community events when Sales Manager is not available. Requirements & Skills • Previous experience in Sales within a hotel (essential)., • Strong hospitality background with a solid understanding of hotel operations., • Excellent English level (spoken and written) – mandatory., • Fluent Spanish; additional languages are a plus., • Outstanding communication and interpersonal skills., • Commercial mindset and results-driven attitude., • Highly organized with strong attention to detail., • Ability to manage multiple priorities and deadlines., • Professional, proactive, and service-oriented approach.
Inscripción fácil
Hosco
Sales Development Manager - South West & South Wales
hace 4 días
Jornada completa
Barcelona
Journey With Us! Combine your career goals and sense of adventure by joining our ambitious team of Sales Development Managers, on a 9-12 months' contract. About Us Royal Caribbean Group is the world's largest cruise line, and it couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. We are at the forefront of the industry. The work that we do is exciting, challenging, and innovative. You will get to work both independently and as part of a collaborative and dynamic sales team. We are passionate, we are innovative, and we are unstoppable! Job Summary This field-based role is responsible for managing sales development, account management, trade engagement and brand activation for a geographical territory in the UK. Ensuring the strategy for the territory is flawlessly executed and that performance is maximised through excellent communication, brand representation and follow up. Spending up to 4 days "on the road" to support and engage a portfolio of trade customers, this role requires excellent interpersonal and communication skills and the ability to work with a large number of stakeholders. Occasional evening and weekend working will be required. This role covers the South West and South Wales, therefore you must be located within the territory, ideally near Bristol or Cardiff. Essential Duties and Responsibilities Customer Engagement & Commitment • Act as an ambassador for Royal Caribbean and demonstrate an exceptional level of product / sector knowledge ensuring the brand has an extremely high profile across travel retail and homeworking, • Develop and nurture relationships with retail and homeworking contacts and business influencers, with the goal of gaining greater share of voice and to build positive partnerships, • Develop a deep understanding of regional account mix, challenges and opportunities so that communication, activity and interactions are relevant and productive, • Set clear SMART objectives for all visits and meetings to ensure effective use of time, • Own regional relationships across Trade Partner organisation (such as Regional Cruise Experts) to ensure brand engagement, education, sales plan implementation and awareness, • Drive participation in the corporate trade incentive programme 'Upper Deck', identifying and following up on minimum engagement targets, • Develop a training plan alongside Training Manager EMEA for accounts that recognises specific business needs, identifying and following up on minimum engagement levels, • Work with the Senior Strategic Sales Manager to prepare and host successful customer educational events/trips i.e seminar at sea, ship launches/visits, conferences, cruise shows, etc. as required, with targeted sales performance post the event to ensure return on investment, • Leverage social media to maximise engagement with trade agents Commercial & Operational Planning • Arrange and attend monthly/quarterly sales meetings with stakeholder relevant to the account mix (i.e Regional Sales Managers/Key homeworkers/consortia members) to plan targeted activity including engagement and training opportunities, • Develop and implement annual, quarterly and monthly sales plans, ensuring the plan will drive achievement of all key metrics across the territory, • Analyse weekly, monthly and quarterly account activity and performance, spotting opportunities to improve performance and put in place tangible, measurable action plans that drive results, • Develop effective Coop marketing plans with regional accounts that will drive mutual return on investment, • Monitor and report all holiday competitor activity, pricing and marketing relevant to account mix, • Provide store visit reports and follow up consistently on the actions set using the CRM app Flawless Execution • Spend up to 80% of time interacting with retail stores, homeworkers and regional accounts face to face and 20% of time building plans, course correcting and following up on opportunities, • Ensure that agreed sales and marketing activity is implemented, tracked through the toolkit to ensure full compliance to brand guidelines, and the success of all activity is tracked and monitored to assess ROI, • Work with trade marketing to ensure that Royal Caribbean International are truly represented in all sales activity, • Effectively represent the Royal Caribbean brand by developing relevant training content that is delivered in an engaging, motivational and inspiring way, • Submit a rolling three-month training and engagement plan to be agreed by the SSSM, • Structure workload effectively to ensure maximum time with accounts and all administration and support activities are completed effectively and to time Qualifications & Experience Required • Minimum of 18 months experience in a sales role, preferably with field sales experience, • Proven track record in driving tangible sales results, • Knowledge of cruise or travel industry preferred, • Outstanding communication and presentation skills, • Ability to spend up to 4 days a week "on the road" as required, visiting trade partners/stores (may require overnight hotel stays), • Must be located within the South West or South Wales, ideally near Bristol or Cardiff, • Clean current driving license, • Must be available for face-to-face interview in Cardiff on 1st April 2026 Traits To Excel In This Role • Analytical - understands category trends, dynamics and opportunities for growth, • Excellent negotiator, persistent and optimistic, • Understands the importance of monitoring performance against plans and course correcting to achieve/exceed goals, • A natural drive for results and seeks to improve performance, • Influencing and Selling - has an interest in convincing or influencing others to purchase a product or service, • Warmth/Empathy - can invite others to participate in or join an effort, • Enthusiastic and takes initiative - demonstrates passion and enthusiasm toward own goals It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. RCL and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon
¡Incorporación inmediata!
Sin experiencia
Inscripción fácil
Sharmax Motors | Motos, ATVs y Carros de Golf en Barcelona
B2C Sales Representative
hace 12 días
€1200–€3000 mensual
Jornada completa
L'Eixample, Barcelona
Sharmax is an international motorsports company, delivering top-quality equipment for both land and water adventures. From enduro bikes, ATVs, and buggies to jet skis, boats, and outboard motors, we have something for every thrill-seeker. For over a decade, we’ve been redefining freedom and adventure for bold spirits worldwide. And we’re just getting started! Our mission is to give freedom to everyone and reconnect people with nature. Currently we are in search of goal oriented B2C Sales Executive to join our team, you will be responsible for driving sales and revenue growth by connecting with potential customers and persuading them to purchase products or services offered by the company. Key Responsibilities • Increasing sales in an assigned market by developing and maintaining relationships with partners and clients;, • Promptly respond to and qualify inbound leads generated through marketing campaigns, website inquiries, and referrals (Sharmax Marketing team will support you in lead generation process)., • Identifying potential customers through prospecting, following up on sales leads, scheduling and completing product sales and educational training, and maintaining relationships with existing partners;, • Conduct in-depth needs analysis during calls or online demos to present tailored product solutions.;, • Preparing and presenting sales proposals. Develop effective sales strategy. Execute effective communication with your network;, • Accurately log all activities, updates, and communications in the CRM system; Requirements: • Excellent written and verbal communication skills both in English and Spanish;, • Previous experience in a B2C sales role, preferably in a similar industry or product category;, • A genuine passion for helping customers and a dedication to providing exceptional service;, • Ability to negotiate effectively and close deals while maintaining positive customer relationships;, • Collaborative mindset with the ability to work effectively within a team environment and contribute to the overall success of the sales team and the company; Conditions: • Work from comfortable office / On-site;, • Schedule 5/2;, • Competitive salary plus %;, • Free training and support;
¡Incorporación inmediata!
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Hosco
Mgr, Business Development EMEA
hace 4 días
Jornada completa
Barcelona
Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands - including Royal Caribbean International, Celebrity Cruises and Silversea Cruises - the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. This position will work onsite in Weybridge, UK We are seeking a high-performing, commercially astute Business Development Manager to drive new, profitable growth across EMEA markets (excluding UK & Ireland). This role is responsible for unlocking new distribution opportunities, accelerating the development of emerging travel partner accounts, and expanding Celebrity Cruises' footprint across continental Europe. Based in the UK, the role is predominantly telephone-based but may also include European travel to support training, partner meetings, ship visits, events and key industry conferences. The duties below are the main duties & responsibilities however this job description in no way states or implies that these are the only duties to be performed by the employee. Employees will be required to perform any other job-related duties assigned by their line manager or management. 1.Strategic Growth & Partnerships: · Drive activation of long-tail partner accounts and International Representatives, uncovering untapped opportunities and accelerating revenue generation · Lead the development and execution of a regional MICE strategy, establishing it as a high-potential distribution channel · Establish, own and manage key EMEA tourist board partnerships, working alongside Key Account Managers in local markets, to maximise collaboration through joint marketing, events and training initiatives · Use market insights, competitor intelligence and consumer trends to optimise commercial tactics and maximise return on investment · Lead commercial negotiations with new newly acquired partners to secure long-term, profitable partnerships · Collaborate with EMEA Training and Trade Marketing to deliver compelling tools, training programs and sales resources that enable success 2. Profitability & Commercial Effectiveness · Analyse performance data and market insights to ensure all sales activities contribute to profitable, sustainable growth. · Establish clear ROI measurement across all initiatives, ensuring commercial investments deliver optimal value. · Produce strategic product and account plans aligned to booking curves and demand cycles · Ensure trade partnerships exceed market averages in both revenue and margin performance · Apply a data-led approach to prioritise high-value partnerships and attract affluent customer segments. 3. Sales Delivery & Accountability · Consistently achieve targets and revenue goals set by leadership. · Demonstrate strong financial discipline, delivering all initiatives on time and within budget · Provide timely, insightful sales reporting, including performance updates and market intelligence · Utilise sales management and technology platforms to optimise efficiency and performance QUALIFICATIONS AND EDUCATION · 5+ years' experience in business development or sales within the travel or hospitality sectors. · A strong track record of success in European markets. · European language skills and cruise industry experience are highly desirable. · Demonstrable success in new customer acquisition and revenue growth. · Experience using data-driven sales and marketing strategies. · Excellent relationship-building ability across internal teams and external partners. · Strong verbal and written communication skills, with confidence presenting to senior management, customer groups and training audiences. · Strong commercial thinking, analytical capability and decision-making skills. · Highly motivated, positive, resilient and able to manage multiple priorities in a fast-paced environment. · Creative problem-solver with an ability to deliver innovative solutions. · Proficiency in PowerPoint and Excel. FINANCIAL/QUANTITIVE RESPONSIBILITIES · Accountable for accurate monthly forecasting of marketing funds and ensuring all budget allocation is commercially sound and effectively invested WORKING CONDITIONS · Office based in Weybridge Surrey · Monday to Friday between 8.30am - 5pm (to accommodate European time zone) · 25 days annual leave + corporate holiday between Christmas and New Year · Competitive annual salary and commission scheme · Private medical Insurance & Employee Assistance Programme · Familiarization cruise within first year + ongoing employee cruise benefits · Online learning and career development programme · Employee Reward gateway/smartport We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! The position is not eligible for work authorization sponsorship Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
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Travel Brilliant
Tour Guide with Sales Experience
hace 14 días
€1600–€2000 mensual
Jornada completa
Ciutat Vella, Barcelona
Travel Brilliant SL is a tour and activity in company in Barcelona, hosting up to 100,000 guests every year. These guests attend a variety of different activities which need expert guides to help them experience the best possible time in our beautiful city of Barcelona. We are looking for a Tour Guide in Barcelona to work a full time 40 hour week • 10 tours a week, over a variety of different products, • Tours include Tapas Tours, Montserrat Tours, Cooking Classes, Cocktail Classes, Ghost tours, Boat Tours and more, • Must have a good understanding of local history, culture and cuisine, • Must be a history in presenting/public speaking - such as performing, acting, stand up etc, • Must have a history of selling in order to up sell other products, • All tours are conducted in English so language level must be excellent
Inscripción fácil
Hosco
Director of Travel Industry Sales
hace 5 días
Jornada completa
Barcelona
JOB SUMMARY Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met. Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue. Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. CANDIDATE PROFILE Education and Experience • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing and Executing Sales Strategies • Directs the property’s Travel Industry Sales function verifying that client expectations and production goals are met., • Works with sales leader to promote understanding of sales strategy and effective implementation of this strategy for the segment., • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the Director of Sales (DOS)., • Assists with the development and implementation of promotions, both internal and external., • Actively participate where necessary on all special projects/events such as Site Inspections, Familiarization (FAM) trips., • Plans and participates in Sales trips and industry related meetings., • Participates in departmental sales meetings, relevant operational meetings and pre-cons. Maximizing Revenue • Provides positive and aggressive leadership to promote maximum revenue potential (e.g., sets example with personal booking goals)., • Recommends booking goals for sales team members., • Directs the solicitation and business negotiation efforts to maximize room revenue and achieve sales goals., • Promotes the property’s inclusion into national and international accounts through tour wholesale operations, travel agent consortiums and airline operations. Managing Sales Activities • Monitors all day to day activities of direct reports., • Approves space release for catering to maximize revenue (e.g., Director of Sales (DOS), Group) in the absence of a Business Evaluation Manager., • Participates in sales calls with members of sales team to acquire new business and/or close on business., • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)., • Manages the orchestration of the International Travel program as it relates to business development and property package creation., • Partners with the marketing department to plan and direct a comprehensive marketing program to promote the property as a viable destination for travel industry market segments., • Selectively sells Travel Industry business in the interest of maximizing guest rooms and food and beverage revenue., • Develops and implements sales and marketing programs and strategies for the Travel Industry Sales market. Analyzing and Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals., • Assists Revenue Management with completing financial projections., • Reviews sales and catering guest satisfaction results to identify areas of improvement., • Develops and executes the annual Sales plan for the assigned market for all direct reports. Providing Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations., • Interacts with guests to obtain feedback on product quality and service levels., • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction., • Empowers employees to provide excellent customer service., • Observes service behaviors of employees and provides feedback to individuals., • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement., • Executes and supports the company’s Customer Service Standards and property’s Brand Standards., • Participates in and practices daily service basics of the brand., • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event., • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company., • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external., • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Global Sales Organization (GSO)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative., • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements., • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Global Sales Organization (GSO) Managers and customers. Managing and Conducting Human Resources Activities • Interviews, selects and trains employees, • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status, • Provides for the safety and security of the employees or the property, • Monitors employee attendance and records absences/tardiness., • Helps direct supervisors to achieve their own development goals., • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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L’Ambos Mundos
Captador/a
hace 20 días
€1500 mensual
Jornada completa
Barri Gotic, Barcelona
We are looking for someone to fill the position of host/hostess. A person who can promote our restaurant and be the first face customers see. Someone who can manage the terrace and organize it so that work runs as smoothly as possible. We are looking for someone with strong sales skills, capable of attracting customers and promoting our services. A fluent level of English is required, along with the ability to interact confidently with customers. Chance to get a higher salary after 2 months of work.
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Hosco
Sales Executive - Kimpton Vividora Barcelona
hace 6 días
Jornada completa
Barcelona
What's the job? As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day • Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business., • Responsible for MICE segment in the hotel from enquiry to complete group operations., • Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS)., • Arrange and conduct special events, site inspections, and off-site presentations for potential clients., • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines., • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders., • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process., • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings., • Build and maintain a rapport with local DMC's and international PCO's, • To be able to use market knowledge to identify sales opportunities and propose specific solutions., • Close follow-up on new leads., • Liaise with events department closely to handle logistics pertaining to every group., • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction., • Develop awareness and reputation of the hotel and the brand in the local community. What we need from you • Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment., • Excellent communication skills, both written and spoken, in Spanish and English., • Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution., • Degree in Business Administration, Hospitality, Sales or Marketing preferred., • Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers., • Display excellent attention to detail and organisational skills., • Can multitask and work under pressure., • Driven and ambitious to consistently deliver and exceed service standards., • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees. As Sales Executive, under the general direction of the Commercial Director or his/her delegate, and within the limits of the established IHG and local Hotel policies and procedures, is responsible for booking and servicing group enquiries while providing exceptional customer service to guests and clients of the Hotel. Your day-to-day • Implements the hotel's MICE sales processes, duties include, but are not exclusive to, MICE related requests for proposal, follow-ups, negotiation and contracting of group related business., • Responsible for MICE segment in the hotel from enquiry to complete group operations., • Work in a timely manner to executive and distribute all Banquet Event Orders (BEO), Group Fact Sheets (GFS)., • Arrange and conduct special events, site inspections, and off-site presentations for potential clients., • Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines., • Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders., • May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process., • Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings., • Build and maintain a rapport with local DMC's and international PCO's, • To be able to use market knowledge to identify sales opportunities and propose specific solutions., • Close follow-up on new leads., • Liaise with events department closely to handle logistics pertaining to every group., • Meets and entertains guests and clients on a regular basis to establish and maintain good business relationships and ensure customer satisfaction., • Develop awareness and reputation of the hotel and the brand in the local community. What we need from you • Minimum 2 years' experience in sales within the luxury hospitality sector or a similar high-end environment., • Excellent communication skills, both written and spoken, in Spanish and English., • Proven track record in converting group leads and managing all aspects of group sales from prospecting to execution., • Degree in Business Administration, Hospitality, Sales or Marketing preferred., • Excellent interpersonal and communications skills with the ability to connect and build rapport with a diverse range of colleagues and customers., • Display excellent attention to detail and organisational skills., • Can multitask and work under pressure., • Driven and ambitious to consistently deliver and exceed service standards., • Candidates must possess strong analytic and presentation skills as the role will frequently interact with marketing, business development and sustainability personnel in customer facing sales opportunities. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun
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REVO Studios
Wellness Coach / Front Desk
hace 21 días
€1500–€1800 mensual
Jornada completa
Sarrià-Sant Gervasi, Barcelona
Wellness Coach – REVO Studios (Barcelona) Full-Time · Advanced Wellness & Longevity REVO Studios is Barcelona’s next-generation wellness hub — combining science-backed therapies with premium client experience. We’re hiring a Wellness Coach to lead client experience, guide therapies, and help build long-term memberships. Your Role • Welcome clients in a warm, professional way, • Guide first-time tours & explain therapies (Cryo, HBOT, Red Light, etc.), • Understand client goals & recommend personalized protocols, • Support membership sales & retention, • Manage bookings (Momence) & daily operations, • Prepare functional drinks & maintain studio standards, • You Are, • Passionate about wellness & performance, • Organized and proactive, • Comfortable speaking about health & science, • Confident in client-facing & sales conversations, • Fluent in English & Spanish (Catalan a plus) Background in Wellness, Fitness, Nutrition or Health required. Join us and help people unlock their best version. Apply now 🚀
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Hosco
Senior Revenue Manager - Servicios Centrales Barcelona
hace 4 días
Jornada completa
Barcelona
What will be your mission? Are you searching for a new career opportunity? We are looking for a Seniorr Revenue Manager to join our Revenue Management Team in Barcelona As a Senior Revenue Manager, you will be joining a dynamic team at the MINOR Hotel Europe and Americas. Being part of this team means you will be working in a commercial and strategic work environment. In this function you will be responsible for maximizing revenues, market share and profitability for managed key property in partnership with the General Hotel Managers and the business unit’s marketing, sales, and e-commerce department; always ensuring our revenue management service remains at the highest level. What will you do? Strategic pricing • Pricing and yield guidelines for rates, room types, and customer segments., • Define the ideal business mix and channel mix strategy, define overbooking and protection strategy Planning, Budgeting & Forecasting • Builds 2-year property revenue strategy and budget proposal, prepares forecast based on the company guidelines., • Validates RMS forecast and ensures corrective action to improve the forecast. Daily revenue management optimization • Reviews demand calendars, convention and city event calendars and sets up events and seasonality databases., • Performs daily pick-up analysis, reviews yield system forecast, competition analysis and price positioning., • Effectively applies pricing and restrictions in line with set strategy to maximize profits: rate open/closing, rate level and short-term sales and promotion action plan design & execution., • Responsible for group quotations and related displacement analysis., • Formulate strategies to support the automation of manual processes in revenue management processes through efficient system use. Performance, demand & competition analysis • Carefully monitors market performance, RGI, channel performance., • Follows all relevant developments of the marketplace, values impact of demand generators, notes change in supply, behavior in feeder markets., • Keeps up to date knowledge of main competitors, product knowledge, pricing, business mix., • Ensures quality of data is checked on a regular basis. Communication • Communicates strategic recommendations to key commercial stake holders, e.g. General Managers, and ensures buy-in and commitment from all involved., • Holds regular reviews with key stakeholders. Participates actively in Revenue Management team collaboration and validation meetings. What are we looking for? Experience • Minimum 5 years of previous experience as Revenue Manager. Qualifications • Degree level – preferably in Tourism, Business Administration, Finance or Economics., • Fluent spoken and written English; knowledge of other language is highly valuable., • Experienced user of Windows office applications for both analytical (i.e., strong in Microsoft Excel) and communication purposes (Outlook, PowerPoint, Word), • Knowledge of TMS4Hotels or other hotels CRS and PMS Systems or Revenue Management Systems. Why choose us? At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: • Worldwide experience – diversity of 150 different nationalities., • Career development opportunities full of national and international challenges., • Wide range of training programmes to enhance your skills., • Wellbeing initiatives, including flexible working conditions., • Team member recognition programmes, including Memorable Dates., • Ability to make a difference through our sustainability programme and volunteering initiatives., • Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
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Fortuna Avantgarde Concept Store
Full-Time Creative Sales
hace 28 días
Jornada completa
L'Eixample, Barcelona
Fortuna – Avantgarde Concept Store is seeking a with strong marketing skills to join our unique boutique in Eixample, Barcelona. We are not a typical shop; we curate vintage fashion, statement pieces, artistic jewelry, corsetry, surreal accessories, and extraordinary objects for an international clientele who appreciate style, individuality, and creative expression. We are looking for someone who possesses: • Excellent English proficiency (an international background is highly valued), • Fluent Spanish, • Experience in retail or customer service, • A passion for fashion, vintage, styling, and aesthetics, • Confidence in engaging with people and closing sales, • A hardworking, reliable, and positive attitude This role is ideal for an individual who enjoys styling clients, storytelling, and thriving in a creative environment. Position Details: • Full-time: 40 hours per week, • Includes weekend work (either Saturday or Sunday), • Salary will be competitive and aligned with the retail agreement. If you are passionate about helping clients discover unique pieces and aspire to grow with a creative Barcelona concept store, we encourage you to apply.
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Hosco
Director of Sales - 5* hotel
hace 4 días
Jornada completa
Barcelona
The Director of Sales is a key member of the Executive Committee and is responsible for defining, leading and executing the commercial strategy of Grand Hotel Central, a 5-star classic luxury property in the heart of Barcelona. The role encompasses Sales (Leisure, Corporate, Groups & Events), Reservations and Revenue Management, ensuring total alignment between commercial objectives, brand positioning and profitability. The Director of Sales leads, coaches and develops the Sales, Reservations and Revenue teams, driving performance while maintaining the highest luxury service standards. This position plays a critical role in maximizing total hotel revenue, strengthening the hotel’s positioning within the luxury segment, increasing direct business contribution and ensuring sustainable long-term growth. KEY RESPONSIBILITIES Commercial & Strategic Leadership • Define and implement the overall Sales and Revenue strategy in line with hotel objectives, brand standards and market conditions., • Lead the annual budgeting process, including rooms, F&B, MICE and ancillary revenues, with full ownership of forecasting and commercial KPIs., • Actively monitor market trends, demand patterns, competitor set and distribution landscape to proactively adapt strategies., • Oversee and drive all Sales activities across Leisure, Corporate, MICE and Events segments, ensuring achievement of budgeted revenues., • Lead the proactive and reactive sales strategies, including key account management, prospecting, contracting and conversion., • Maintain and develop relationships with luxury consortia, key travel partners, DMCs, corporate clients and event agencies., • Support and guide the team in negotiations of high-value contracts, groups and events., • Oversee the Revenue Management strategy, ensuring optimal pricing, inventory control and channel mix., • Work closely with the Revenue Manager and Reservations Manager to maximize RevPAR, ADR and GOP., • Supervise distribution strategies across all channels (direct, OTA, consortia, wholesalers) ensuring rate parity and content accuracy., • Provide strategic oversight of the Reservations Department, ensuring efficient processes, high conversion rates and luxury service standards., • Ensure reservations systems, rate codes, packages and upselling strategies are correctly implemented and optimized., • Support the development of training programs to align Reservations and Front Office teams with commercial objectives., • Team Leadership & Development, • Lead, inspire and develop the Sales, Reservations and Revenue teams, fostering a culture of accountability and excellence., • Set clear objectives, monitor performance and support professional growth through coaching and training., • Actively participate in Executive Committee meetings and contribute to the overall strategic direction of the hotel., • Participate in Duty Manager rotations when required.
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Hosco
Food & Beverage Supervisor - Kimpton Vividora Barcelona
hace 6 días
Jornada completa
Barcelona
What's the job? As Food and Beverage Supervisor you will be responsible for supervising the team, ensuring the service is on point and solving any issue reported by the team. Reports to the Food and Beverage Manager. Your day-to-day • Support the Food & Beverage Manager in any required task., • Manage beverage control including inventory, bar pars, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns and food standards., • Implement agreed upon beverage policy and procedures throughout the property., • Train staff on liquor control policies and procedures., • Monitor adherence to all liquor control policies and procedures., • Ensure Bar team provides excellent service and continually strives to exceed expectations., • Ensure service and other standards according to SOPs are adhered to., • Ensure cash handling procedures are followed and all stock items are managed., • Ensure that the Bar team is continually trained in product knowledge, all menus and Hotel initiatives., • Oversee the preparation and presentation of beverages to meet set standards., • Oversee staff training and carry out on-the-job training where required. What we need from you • Bachelor's degree in hospitality or related field., • Some college and/or advanced training in food and beverage management valuable., • 2+ years' experience working in Food and Beverage department as supervisor., • Must be fluent in local language and English, additional languages will be highly valuable., • Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service. What to expect from us • Discounted international room rates., • Room for professional growth in one of the largest hospitality companies., • Training programmes and access to IHG's training tool., • Uniform and laundry service., • Meals whilst on duty., • Private health insurance discount., • Kimpton Benefits: our platform with exclusive discounts for employees., • Cool work environment and lots of fun
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