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📢 Are you ready to make a significant contribution to both saving lives and protecting communities? 🚁At Avincis, we’re dedicated to meaningful work with a clear purpose. We're seeking talented individuals passionate about making a difference while growing their careers in a dynamic environment. Avincis is one of the world’s leading Emergency Aerial Service Operators and the largest in Europe. We operate from more than 180 bases across Spain, Portugal, Italy, Norway, Sweden, Finland, Greece, Mozambique and Chile. We operate a fleet of approximately 205 aircraft which includes 165 helicopters and 40 aeroplanes. Join us and be part of a mission to protect lives, safeguard communities, and make a positive impact. The Safety Administrator provides administrative and coordination support to the Group Chief Safety Officer to ensure the efficient management of safety reporting, documentation, and compliance activities. This role plays a key part in maintaining accurate safety records, supporting safety management processes, and enabling effective communication between operational teams and the Safety Department. 📍The selected person may be based in Spain (Alicante) or Portugal (Lisbon). MAIN RESPONSABILITIES Safety Administration & Recordkeeping • Maintain and update the Safety Management System (SMS) databases and registers., • Track and monitor the closure of safety actions, corrective actions, and recommendations., • Maintain up-to-date copies of relevant safety manuals, procedures, and policies. Reporting & Data Management • Prepare safety performance reports, statistics, and dashboards for management review., • Support the collation and analysis of safety data to identify trends and areas of concern., • Assist in the preparation of documentation for regulatory and internal audits as required. Communication & Coordination • Act as the first point of contact for internal safety enquiries and report submissions., • Coordinate safety meetings, including preparing agendas, taking minutes, and tracking actions., • Distribute safety alerts, bulletins, and newsletters to relevant stakeholders. Support to Safety Programs • Support safety promotion activities, including campaigns, posters, and awareness events., • Provide administrative support to safety investigations, including document collation and scheduling interviews. CORE CAPABILITIES • Attention to detail and accuracy., • Ability to manage multiple tasks and deadlines., • Confidentiality and discretion in handling sensitive information., • Strong interpersonal skills with a collaborative approach., • Strong organisational and recordkeeping skills., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and database systems., • Problem-solving and initiative. QUALIFICATIONS • Certificate or training in Aviation Safety, Occupational Health & Safety or similar is desired. REQUIRED EXPERIENCE Essential: • Experience with Safety Management System software., • Understanding of basic safety management principles and regulatory requirements. CULTURE AND VALUES As the aviation sector is highly regulated, safety and compliance are the highest priority. Avincis is also committed to the highest standards of business ethics with integrity with trust being central values of the organisation. Every employee in Avincis is expected to be a role model of integrity and high ethical standards. Our culture is grounded in a shared commitment to excellence, collaboration, and respect. We believe that how we work is just as important as what we achieve. Our six core values guide our actions and define who we are: • Safety: We uphold safety as our first priority above all other business outcomes., • Integrity: We are honest, do the right thing, and communicate respectfully and appropriately., • Trust: We foster an environment of openness and reliability, where trust is earned and valued., • Teamwork: We work together and collaborate to achieve collective goals, ensuring that everyone feels welcome in an inclusive and diverse workplace., • Respect: We treat all employees, customers, and stakeholders with dignity, courtesy, and kindness. We listen to others’ ideas and welcome their input to improve., • Accountability: We are answerable for our actions, behaviours, and performance, and we inspire others to uphold their commitments and take responsibility. 📧Take the next step in your career with Avincis – where meaningful work and personal development converge. Apply today and be part of something extraordinary! 🌟 Note: As a company committed to equal opportunities between women and men, AVINCIS evaluates all applications according to objective criteria in order to select the most suitable person for the position offered, regardless of gender. In accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (RGPD) and Organic Law 3/2018, of 5 December, on Data Protection and Guarantee of Digital Rights, we inform you and request your consent, or that of your legal representative, to incorporate your data into the files of AVINCIS, as data controller, and to process them in order to carry out your selection process and maintain a comprehensive relationship with you. The NIF of the Data Controller is A-03125010 and the address is Aeródromo de Mutxamel, Partida la Almaina, nº92, CP: 03110, Mutxamel, Alicante. In this act you give your consent to the transfer of your data, present and future, to those companies and professionals who need your services for the proper completion of the order made by the Data Controller. You may exercise your rights of access, rectification, cancellation and opposition in the manner and in accordance with the procedures established in the aforementioned Organic Law, by writing to the above address or to the e-mail address . The owner of the data is responsible, in any case, for the truthfulness, accuracy, validity, authenticity and relevance of the Personal Data provided. AVINCIS will only use the information provided by you for the selection process in which you are involved, or others in which you could be a candidate, unless otherwise indicated, and the signatories undertake to maintain the strictest confidentiality regarding the information obtained inthis process.

medmix is a global leader in high-precision delivery devices. We occupy leading positions in the healthcare, consumer, and industrial end-markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide, together with our highly motivated and experienced team of nearly 2’700 employees provide our customers with uncompromising quality, proximity, and agility. medmix is headquartered in Baar, Switzerland. Our shares are traded on the SIX Swiss Exchange (SIX: MEDX). We are looking for a dedicated Senior Sales Analyst & Planner who will work at our site in Haag (Rheintal), Switzerland or Riba-roja de Túria, Valencia, Spain. Responsibilities: Lead of a dedicated Sales & Operations Planner and coordinate planning process Drive commercial part of S&OP process globally (process, inventory, safety stock etc.) Support Industry Management with regular and ad hoc analysis Volume flows 3rd Parties and Intercompany analysis Monitor selling and marketing costs Coordinate Sales Forecast & Budget process Run and continue to develop QlikView and QlikSense tools Support Commercial teams with target tracking globally incl. market initiatives & opportunities Support product portfolio analysis and streamlining Define and drive execution plan for SMI (Slow Moving Items) with PM & Commercial teams globally Support Industry Management meeting content, preparation on commercial topics (projects, customers input etc.) Special projects on special request Qualifications: Bachelor's or Master's degree in Sales/Marketing, Logistics or Finance Extensive work experience in commercial, marketing, sales (B2B), customer service etc. Strong knowledge in Finance and strong commercial understanding (pricing etc.) Expertise in logistics, forecasting and inventory management Knowledge in intercultural exchange and working together in multinational teams Strong analytical skills and experience working with MS Excel, Salesforce.com and SAP for customer master data management Strong communication skills (verbal and written) in English, German is a plus medmix is an equal opportunity employer, committed to the strength of a diverse workforce. 93% of our employees would go above and beyond to deliver results – do you have the drive to succeed? Join us and boost your career, starting today!

Take your career to the next level with Amaris Consulting as a Senior Service Designer Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and an agile environment by planning the kickoff and follow-up on projects. Join Amaris Consulting, where you can develop your potential and make a difference within the company. ✍️ WHAT WOULD YOU NEED? 8+ years of experience in service design, UX, experience strategy, or related fields. Deep expertise in service blueprinting, journey mapping, and design thinking methodologies . Strong background in user research, prototyping, and usability testing. Proven ability to lead complex projects and mentor design teams. Proficiency in tools such as Miro, Figma, FigJam, Jira, and Confluence . Experience working in Agile environments and cross-functional teams. Skilled in facilitating ideation, synthesis, and co-creation workshops. Excellent communication and stakeholder management skills. Nice to have: Experience in Food & Beverage or Luxury Brand sectors. Background in B2B, B2C , or omnichannel service environments. WHAT WILL YOU DO? Design and optimize end-to-end service experiences across digital and physical touchpoints. Create customer journey maps, service blueprints, and experience frameworks. Conduct qualitative and quantitative research to uncover user needs and pain points. Translate insights into strategic opportunities and service improvements. Collaborate with product, tech, marketing, and business teams to align design with goals. Define and monitor service experience metrics (e.g., NPS, CSAT, usability). Promote inclusive design, accessibility, and design thinking across the organization. Mentor junior and mid-level designers in areas like persona development and data analysis. Stay up to date with industry trends and integrate emerging practices into service design. WHY US? Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here's what we offer: Grow rapidly with a tailored career path and salary evaluation. 70% of our senior leaders started at entry level. Enhance your skills through our Tech Academy catalog, Udemy E-learning Platform, Languages Sessions, webinars, and workshops. Take charge of your training with an annual personal budget and company-paid certifications. Enjoy flexible policies, remote work options, and fantastic social benefits like transit and restaurant tickets, kindergarten support, and private health insurance. ❤️ Benefit from our WeCare program, supporting employees in critical situations. Unleash your full potential, both professionally and personally. Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Ansys is now a part of Synopsys. Synopsys, Inc. (Nasdaq: SNPS) accelerates technology innovation from silicon to systems. Catalyzing the era of pervasive intelligence, we deliver design solutions, from electronic design automation to silicon IP, to system design and multiphysics simulation and analysis. We partner closely with our customers across a wide range of industries to maximize their R&D capability and productivity, powering innovation today that ignites the ingenuity of tomorrow. Learn more at . Summary / Role Purpose The Senior DevOps Engineer is responsible for the development of software products and supporting systems. In this role, the Senior DevOps Engineer will use advanced technical and problem-solving skills to design, develop, and deploy software applications for on-prem and cloud platforms using containerization technologies. Key Duties and Responsibilities Participates in planning, architecture, and research around on-prem and cloud deployments. Performs complex development activities that may require extensive analysis in areas including user experience, software design and solver research. Collaborate with software engineering teams to design and create efficient, scalable, and maintainable containerized software solutions for on-prem and cloud deployments. Support development teams with scripting and automation tasks, primarily using Python, to enhance development workflows and system integration. Implement cloud deployment strategies using Kubernetes based environments, ensuring high availability, scalability, and security of applications. Monitor and troubleshoot cloud-based containerized applications, addressing performance issues and ensuring system stability. Collaborate with DevOps teams to implement CI/CD pipelines and streamline software release cycles in on-prem and cloud environments with Kubernetes. Works independently with minimal supervision and may take on some planning and mentoring responsibilities. May be responsible for managing interns or co-ops but typically does not have direct reports. Minimum Education/Certification Requirements and Experience BS in Computer Science, Engineering, Mathematics or Quantitative Sciences with at least 5 years of commercial experience in software development using object-oriented languages like Python or command languages like Bash. Commercial experience with Docker images creation and optimization. Experience deploying and managing containerized applications in on-prem and/or cloud environments using Kubernetes. Preferred Qualifications and Skills Excellent technical knowledge and commercial experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Experience delivering pipelines in environments such as GitHub Enterprise Cloud, Azure DevOps Server and Services. Strong problem-solving skills and the ability to troubleshoot complex issues in cloud and on-prem environments. Familiarity with reverse proxies, load balancers and API gateway tools, as well as with infrastructure-as-code (IaC) tools like Terraform or CloudFormation. Certifications in relevant cloud technologies such as AWS Certified Developer, Azure Developer Associate, or Google Cloud Certified. Excellent verbal and written English communication skills. Rewards and Benefits: We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process. At Ansys, part of Synopsys, we want talented people of every background to feel valued and supported to do their best work. We consider all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability. #LI-Remote #LI-Remote

About Us Ticketdoor is an online platform designed to transform the travel experience , offering a wide variety of bookings for activities, tours, and events. We serve as a centralized hub where travelers can easily discover and book unique experiences. At Ticketdoor, we’re not just looking for another hire: we’re seeking a visionary partner to help build the future of travel experiences. If you’re eager to drive digital transformation in the tourism industry and create products that inspire travelers worldwide, we’d love to hear from you. Your Impact as a Senior Developer As a Senior Fullstack Developer , you’ll l ead the design and delivery of complex solutions for our global platform. You will lead the design and implementation of complex, scalable solutions, translating high-level objectives into well-defined tasks. Your technical leadership and strategic perspective will directly influence product decisions, engineering practices, and overall business success. What You’ll Do Lead the design and implementation of complex, scalable solutions across backend and frontend. Build and maintain robust backend services with NestJS, optimizing PostgreSQL for high-volume data processing. Develop dynamic, responsive UIs using React, TypeScript, and modern frontend frameworks. Design and consume RESTful APIs for seamless integrations with partners and providers. Monitor, optimize, and ensure system performance and reliability using caching, automated testing, and clean architecture. Mentor junior developers, fostering a culture of quality, learning, and constructive conflict resolution. Collaborate cross-functionally with product, design, and engineering teams to deliver high-impact fullstack solutions. Apply business-focused thinking and data-driven decision-making to align technology efforts with company goals. Who You Are 6+ years of fullstack development experience with Node.js , TypeScript , and frontend frameworks ( React preferred ). Expert in system design, scalable and secure infrastructure. Strong experience with NestJS (backend) and React (frontend). Solid understanding of PostgreSQL and database optimization for performance. Proficient in building and consuming REST APIs . Familiarity with asynchronous processing and message queues ( RabbitMQ , Kafka ). Excellent strategic communication, and conflict resolution skills. Proactive, results-oriented, and business-savvy, with decisions supported by data when applicable. Why Join Ticketdoor Fully Remote Work Collaborative, trust-based culture with flexibility at its core. Innovation-driven environment where ownership, fresh ideas, and initiative are valued. Competitive salary. Enjoy your birthday off. Short Fridays to kickstart your weekend early. Based in Spain? Enjoy flexible compensation with Factorial (meal vouchers, transportation benefits, daycare benefits). ☕ Unlimited coffee if you come to the office, because great ideas start with a great cup.

Ads and More is a user-acquisition agency focused on promoting apps. We are a fast-growing start-up , and we are looking for someone to join our remote international team as a Business Development Manager as we are looking to grow even more into new markets and expand our client base very fast. If you like the Mobile Industry and have experience in sales, negotiations and successfully closing deals, here is the perfect place for you! If you are positive and a true team player, eager to learn – let’s talk! PLEASE DO NOT APPLY IF YOU DON'T HAVE EXPERIENCE! Responsibilities Own and grow our existing Performance Demand partnerships by identifying new opportunities, responding to requests, and coming up with impressive solutions to onboard new media buyers Gain an in-depth understanding of our business model and KPIs of advertiser’s initiatives to pitch strategies for creating incremental value for partners Closely monitor market and industry innovations to proactively develop new opportunities Increase and scale the current partnerships Track and analyse metrics and proactively take steps to improve user acquisition efforts by collaborating with Account Managers Work closely with the Account Management team as well as Tech and Legal teams to ensure addressing clients’ needs and help them for their businesses Turn data into information, information into insights, insights into business decision Interact cross-functionally with other team members to ensure smooth Data integrations and account configuration Upsell with the current accounts and keep a good communication with Account Managers and intervene where is necessary Cooperation with AM team and Head of Business Development with a strategic and tactical business development initiatives related to mobile publishers and mobile apps Identify new prospects and develop new client relationships within the media publisher and app developers’ community Qualifications 2–4 years of media buying or Account Management experience Experience in sales/account management, publisher/app or mobile agency is mandatory Knowledge of the mobile industry Organization, attention to detail, and self-motivation with a deep interest and proven success in hunting for, developing and closing new business Ability to research and analyse data Consistent record of achievement in goals and being revenue driven Skill in crafting sales pitches and presenting tailor made strategies to potential clients Self-starter with a hunger for new business, positive and I-can-do attitude, energetic with a sense of humour Comfortable working in a rapidly changing environment and driving actionable next steps Understanding of both the strategic and tactical implications for mobile advertising

We're looking for a talented and experienced DevOps Engineer to join our team to scale the product and build our architecture from scratch. 🤩 Who are we? Deepdots is a fast-growing startup that's building the next generation of customer feedback tools. We help businesses of all sizes collect, analyze, and act on customer feedback to improve their products, services and customers experience. Our team is distributed between Denmark🇩🇰 in beautiful Copenhagen, and Spain🇪🇸 in sunny Barcelona. 🧐 What are you going to do? • Architect our infrastructure: automated deployments and scaling using Google Cloud Platform (GCP) tools., • Implement rock-solid CI/CD pipelines for smooth scaling and efficiency., • Collaborate with developers to optimize our tech stack (built with Node.js and Python). 📝 Duties and Responsibilities: • Design, develop, and implement infrastructure automation using GCP tools (Terraform, Ansible)., • Build and maintain CI/CD pipelines (Jenkins, GitLab CI/CD) for seamless deployments., • Monitor and maintain system health and performance., • Collaborate with developers to optimize our tech stack (Node.js & Python). 🎓 Required skills: • Proven experience in DevOps principles and methodologies (Agile, GitOps)., • Strong understanding of infrastructure automation tools (Terraform, Ansible)., • Proficiency in CI/CD pipelines (Jenkins, GitLab CI/CD)., • Solid knowledge of Linux and scripting languages (Bash, Python)., • Minimum 3 years of experience in a DevOps Engineer role. 🧩 Nice to have: • Experience working with cloud platforms (GCP preferred)., • Experience in AI technologies or projects ✨ Why join Deepdots? 🎁 Benefits: • Competitive salary and benefits package, • Learning budget for courses, workshops and conferences, • 24 days and annual leave plus Barcelona bank holidays, • 100% remote, Spain based., • Flexible working hours, • Team offsite twice a year in Spain 📌Important Consideration • Language: Fluency in English is essential for effective communication within the international team. If you're looking for a challenging and rewarding opportunity to work on cutting-edge machine learning projects, we encourage you to apply! 🎉

Senior Lifecycle Marketing Manager As a Senior Lifecycle Marketing Manager, you’ll own the strategy and execution of lifecycle marketing programs, helping to convert prospects into customers, increase conversion rates at different stages of the purchase journey, and provide high-quality experiences throughout the funnel. You’ll design multi-channel journeys, nurture programs, and automated sequences to ensure timely, relevant, and engaging interactions. Requierments • 3–5 years of experience in Lifecycle/CRM/Retention Marketing, ideally within SaaS, travel tech., • Proven track record designing and executing multi-channel lifecycle programs (email, in-app, push, SMS, chat, direct mail), • Experience defining and implementing lead scoring models in collaboration with Sales and RevOps, • Skilled in marketing automation platforms (HubSpot is a plus) and CRM best practices, • Strong analytical mindset: comfortable building segmentation strategies, running A/B tests, and using data to optimize campaigns, • Excellent project management and communication skills; able to work cross-functionally with product, sales, design, and data teams, • Creative, customer-obsessed, and results-oriented—balancing innovative campaign ideas with performance-driven execution, • Fluent in English; additional European languages (Spanish, French, Italian, or Portuguese) are highly valued Key Responsibilities • Own End-to-End Lifecycle Campaigns, • Define and execute multi-channel nurture and engagement programs across email, in-app, push, SMS, and chat., • Build and manage automated workflows and sequences tailored to different segments and lifecycle stages., • Ensure alignment between marketing campaigns and sales enablement flows., • Lead Scoring & Qualification, • Design, implement, and optimize lead scoring frameworks to improve pipeline quality and sales alignment., • Partner with RevOps and Sales to refine scoring criteria based on data and business priorities., • Drive Experimentation & Optimization, • Develop testing roadmaps (A/B, multivariate, holdout tests) to continuously improve engagement, conversion, and retention., • Analyze performance metrics (open rates, CTRs, conversion, churn prevention, ARPA uplift) and translate insights into actionable improvements., • Collaborate Cross-Functionally, • Work with Product Marketing on feature adoption campaigns and upsell initiatives., • Partner with Sales and RevOps to align nurturing programs with pipeline priorities., • Reporting & Insights, • Build dashboards and regular reporting on lifecycle program performance., • Monitor key metrics across lifecycle stages and present actionable insights and recommendations.

✅ QA Lead – Nuitée (Barcelona, Dublin, London or Casablanca or Remote EU) About Nuitée Nuitée is building the API infrastructure of the global travel industry — a scalable platform that enables OTAs, fintechs, banks, and super-apps to access hotel inventory in real time, with better pricing and coverage. We’re trusted by major players like Google, Uber, Hopper, and Expedia, and backed by leaders from Airbnb, Meta, Hotelbeds, and Sabre. As we scale rapidly, we’re looking for a QA Lead to own and evolve our quality assurance strategy across the product and engineering org. 🎯 Your Mission As QA Lead, you will be the first dedicated QA owner at Nuitée. This role is perfect for someone who thrives as a hands-on individual contributor (IC) and wants to lay the foundations for a best-in-class QA culture. You’ll define the strategy, build automation, and ensure the reliability of our core platform. 🛠️ Over the mid-term, you’ll take on team management responsibilities as we grow our QA function — mentoring, hiring, and leading QA engineers across squads. 🔑 Key Responsibilities • Define and lead the QA strategy across our API platform and partner integrations., • Design and implement automated test frameworks (API, regression, load testing, etc.)., • Own and execute test plans, cases, and documentation for product releases and deployments., • Collaborate closely with engineering, product, and DevOps to embed quality into every stage of development., • Monitor, report, and troubleshoot bugs and performance issues., • Establish and maintain CI/CD pipelines with automated test coverage (e.g., GitHub Actions, Jenkins)., • Act as an IC in the short term, but contribute to the growth of the QA function and build a team over time., • Drive a quality-first culture across teams and processes. ✅ You’ll thrive in this role if you have: • 5+ years of experience in QA or test engineering, with a strong hands-on mindset., • Proven experience in automated testing of APIs and backend systems., • Familiarity with tools like Postman, Cypress, Selenium, Playwright, REST Assured, etc., • Proficiency in test scripting languages (JavaScript, Python, etc.)., • Experience with CI/CD pipelines and Git-based workflows., • Solid understanding of agile development, SDLC, and QA best practices., • Excellent communication and collaboration skills., • Bonus: Familiarity with travel tech, B2B platforms, or real-time integrations., • Bonus: Experience building or leading QA teams, even informally. 🌍 Why Join Nuitée? • Be the first QA lead at a fast-growing, global travel tech company., • Work on systems trusted by brands like Google, Hopper, Uber, and Expedia., • Collaborate with a world-class team from Airbnb, Meta, Hotelbeds, and Sabre., • Take ownership, move fast, and scale a function from scratch., • Flexible remote work across EU time zones, with HQs in Casablanca, Dublin and Barcelona, • Attractive Package (Competitive Base Salary + Performance bonus + Benefits) Ready to lead quality at the infrastructure level of travel? Apply now and help us raise the bar at every level.

Omega CRM Consulting is looking for a Agency Management Specialist that would like to collaborate with one of the top global pharmaceutical companies. We are looking for an Agency Management Specialist to join our team and support the implementation, compliance, and performance monitoring of our Agency Management Program. This role will ensure agencies meet expectations in alignment with company processes and financial requirements, while fostering collaboration with internal and external stakeholders. Key Responsibilities 1. Onboarding & Processes • Act as the main Point of Contact for daily operational support of agencies., • Coordinate and provide agencies with all necessary onboarding information to ensure compliance with Boehringer requirements., • Support the setup of new agencies for future launches and ensure SLA compliance., • Collaborate with internal stakeholders (Marketing, Medical, Sourcing, etc.) to confirm processes are implemented and followed., • Training & Compliance, • Ensure agencies’ training compliance, maintaining and updating training curricula., • Act as a point of contact for sharing new training needs with agencies., • Analyze and report on services provided by agencies and new functionalities of the system., • Serve as System Owner and coordinate with Global Capability Owners for future improvements. 3. Performance Management • Ensure agencies deliver as agreed in their Service Level Agreements (SLAs)., • Monitor metrics and prepare Business Review Meetings with stakeholders., • Interpret and communicate performance analysis and results to the organization., • Financial Management, • Support the rollout of new finance systems, ensuring continuous improvement and vendor relationship management., • Manage implementation phases: agency selection, onboarding, monitoring, and adoption of finance systems., • Lead reconciliation processes, reporting, and action planning. Experience & Skills • Mandatory: Experience working with or within agencies, preferably as an Account Executive or in a similar client-facing role., • 3–5 years of experience in Agency Management, Vendor Management, or Procurement roles., • Proven track record in project management and implementation of new systems/processes., • Experience in training compliance, SLA management, and performance monitoring., • Background in financial management processes is a plus., • Previous exposure to global or matrix organizations preferred., • Strong communication skills and ability to manage internal/external stakeholders., • Customer-oriented and empathetic approach., • Ability to interpret and report on data, metrics, and financial analyses., • Strong team collaboration and cross-functional leadership., • Skills in change management and driving adoption of new systems., • Analytical mindset with continuous improvement orientation. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

NTT DATA is the 6th biggest IT Service Company in the world with more than 100.000 professionals and a turnover of more than 15 billion euros. We at NTT DATA Spain make the difference by being close to our clients, exceeding expectations, managing proactively our projects and customers and focusing on quality and selecting employees with the right mindset to make our company grow. The Group has the ambitious goal to position within the TOP 3 worldwide. We have been awarded Best Place to work in Spain for 4 consecutive years. What are we looking for? We are seeking a Senior AI Engineer to join our AI & Analytics team in Spain. This role is ideal for an experienced engineer who is passionate about designing and deploying AI-driven solutions, with a strong foundation in machine learning, generative AI, and cloud computing. You will work with a multidisciplinary team to develop intelligent systems for clients across industries, contributing to end-to-end AI product development, from ideation to deployment and evaluation. We are looking for a professional who brings his knowledge and experience in artificial intelligence focused on: • Defining and implementing technical solutions related to AI Platform framework/methodology., • Building AI Platforms aligned with the logical version defined in high-level architecture designs. Being a cloud-native, hybrid or on-premises environment., • Building CI/CD pipelines to orchestrate the MLOps life cycle aligned with client objectives and architecture requisites., • Contribute to the standardization of methodologies for development, training, deploying, inference and monitor of AI use cases., • Facing challenges related to MLOps practices, provide resources and tools for Data Scientist, give them flexibility for model development and robust methodology to allow its productivization, train models in an unattended way, monitorize the model performance and generate retrain alarms. What will you be accountable for? Your responsibilities around our artificial intelligence services will be focused on the following fields of action: • Design, build, and deploy machine learning and GenAI solutions, including RAG architectures, autonomous agents, and evaluation pipelines., • Lead the development of AI-based products and services, ensuring scalability, robustness, and maintainability., • Collaborate with data scientists, engineers, and business stakeholders to translate requirements into technical solutions., • Develop and maintain reusable AI components and best practices for GenAI systems., • Integrate models into production environments using cloud platforms such as Azure, AWS, or Google Cloud., • Stay current with advancements in AI and proactively propose innovations., • Contribute to code reviews, documentation, and mentoring junior team members. Why would we want to meet you? We want to meet you if: • Solid understanding of AI foundations, including both classical machine learning and generative AI., • Proven experience building GenAI solutions, such as retrieval-augmented generation (RAG), autonomous agents, and evaluation frameworks., • Proficient in Python and popular AI libraries (e.g., PyTorch, TensorFlow, LangChain, HuggingFace)., • Hands-on experience working with cloud platforms (Azure, AWS, or GCP) and deploying AI services in production., • Strong software engineering practices (version control, CI/CD, testing, containerization)., • Must be located in or willing to relocate to Spain. We will positively value: • Master’s degree in Computer Science, Engineering, Data Science, or related field., • Experience with MLOps tools and practices., • Experience in Agile/Scrum environments and collaborating with remote teams., • Excellent command of English (C1-C2 level)., • Background in consulting or client-facing AI delivery projects. What do we offer? We propose: • To work on projects for leading companies in Spanish and European market., • To be involved in high priority projects with visibility to senior leadership, • To apply the latest technical innovations in artificial intelligence platforms in AWS., • To attend and give conferences., • To join the team of a consolidated multinational such as NTT Data, which shares with you its professional interests and enjoys applying artificial intelligence in large companies and public agencies., • A competitive salary according to provided experience., • A career path that ensures your professional development and continuous improvement (language courses, management and professional skill training, technical training and certifications). If you are interested or would like to have more information, please apply via this advertisement.

Omega CRM Consulting is looking for a Agency Management Specialist that would like to collaborate with one of the top global pharmaceutical companies. We are looking for an Agency Management Specialist to join our team and support the implementation, compliance, and performance monitoring of our Agency Management Program. This role will ensure agencies meet expectations in alignment with company processes and financial requirements, while fostering collaboration with internal and external stakeholders. Key Responsibilities 1. Onboarding & Processes • Act as the main Point of Contact for daily operational support of agencies., • Coordinate and provide agencies with all necessary onboarding information to ensure compliance with Boehringer requirements., • Support the setup of new agencies for future launches and ensure SLA compliance., • Collaborate with internal stakeholders (Marketing, Medical, Sourcing, etc.) to confirm processes are implemented and followed., • Training & Compliance, • Ensure agencies’ training compliance, maintaining and updating training curricula., • Act as a point of contact for sharing new training needs with agencies., • Analyze and report on services provided by agencies and new functionalities of the system., • Serve as System Owner and coordinate with Global Capability Owners for future improvements. 3. Performance Management • Ensure agencies deliver as agreed in their Service Level Agreements (SLAs)., • Monitor metrics and prepare Business Review Meetings with stakeholders., • Interpret and communicate performance analysis and results to the organization., • Financial Management, • Support the rollout of new finance systems, ensuring continuous improvement and vendor relationship management., • Manage implementation phases: agency selection, onboarding, monitoring, and adoption of finance systems., • Lead reconciliation processes, reporting, and action planning. Experience & Skills • Mandatory: Experience working with or within agencies, preferably as an Account Executive or in a similar client-facing role., • 3–5 years of experience in Agency Management, Vendor Management, or Procurement roles., • Proven track record in project management and implementation of new systems/processes., • Experience in training compliance, SLA management, and performance monitoring., • Background in financial management processes is a plus., • Previous exposure to global or matrix organizations preferred., • Strong communication skills and ability to manage internal/external stakeholders., • Customer-oriented and empathetic approach., • Ability to interpret and report on data, metrics, and financial analyses., • Strong team collaboration and cross-functional leadership., • Skills in change management and driving adoption of new systems., • Analytical mindset with continuous improvement orientation. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.

Do you dream of working in a company that is driven by a meaningful purpose? An inclusive company that empowers you to do your best and be innovative? Discover the opportunity to join an international, dynamic, and responsible company that fosters the development of all its people around the world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric a top 25 employer of choice, according to LinkedIn. Join Schneider Electric and power your career! The HR Rewards Digital SME is responsible for ensuring that business requirements from the Rewards function are clearly understood, translated into technical specifications, and effectively implement a digital solution. This role collaborates closely with the digital team to explore and deliver solutions, drives simplification and standardization of processes, and benchmarks best practices from the market to recommend improvements. Duties and Responsibilities · Translate business needs into clear, actionable digital requirements. · Collaborate with digital and IT teams to explore and implement solutions within existing HCM platforms. · Drive simplification and standardization of digital rewards processes across geographies. · Benchmark external market practices and recommend enhancements to digital rewards strategies. · Partner with Rewards COE, HRDS, Digital Team and other stakeholders to ensure seamless execution of rewards strategies. · Act as a subject matter expert in compensation and benefits modules of HCM systems, preferably Oracle Fusion. · Support the development and maintenance of dashboards and analytics tools to monitor rewards effectiveness. · Ensure compliance with data privacy, security, and regulatory standards in digital rewards processes. Qualifications · 8–10 years of experience in the Rewards Digital space. · Extensive collaboration with Rewards Centers of Excellence (COE). · Deep understanding of rewards philosophy, fundamentals, and strategy execution. · Hands-on experience with at least one major HCM ERP system (preferably Oracle Fusion). · Fluent in English. Specific Skills Required · Strong analytical and problem-solving skills. · Proficiency in translating business needs into technical requirements. · Expertise in digital HR tools and platforms, especially compensation and benefits modules. · Familiarity with Oracle Fusion or similar HCM systems. · Excellent communication and stakeholder management skills. · Knowledge of global compensation practices and compliance requirements. · Experience in process improvement, standardization, and automation. · High attention to detail and commitment to quality. · Ability to manage multiple projects in a fast-paced, matrixed environment. · Comfortable working independently and in global, virtual teams. Preferred Qualifications · Experience with system configuration or implementation of Oracle Fusion Compensation or Benefits modules. · Consulting experience is a value add · Exposure to Agile or Scrum methodologies in digital HR projects. · Certification in HR technology platforms (e.g., Oracle HCM Cloud, SAP SuccessFactors). · Experience working in a multinational or matrixed organization. · Familiarity with data privacy and security standards in HR systems. · Understanding of change management principles and practices. Direct Reports None Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today!

Are you passionate about leading teams in dynamic, high-demand environments? Do you have experience managing critical IT operations and want to be part of a strategic project with international impact? Our client is looking to hire a proactive and strategic Team Leader to head the IT Operations Center, based in Alicante with regular travel to Madrid to foster cross-functional collaboration. This role is essential to ensure smooth coordination between the operations center—which provides 24/7 support to all countries and IT services—and internal teams, external providers, and stakeholders. Key Responsibilities Team Leadership & Development • Build, structure, and grow a new IT operations team., • Foster a high-performance culture through mentoring, clear objectives, and training plans., • Continuously monitor and improve operational processes., • Act as the main escalation point for high-impact incidents., • Maintain and improve existing KPIs and SLAs., • Identify and implement automation initiatives (e.g., Ansible, PowerShell)., • Integrate emerging technologies such as AI, bots, and machine learning., • Lead internal and external audits of the incident management framework., • Promote a customer-oriented mindset., • Encourage cross-functional collaboration to ensure operational excellence. Experience & Qualifications • Solid experience managing critical incidents in environments such as phone banking, customer service systems, or transactional platforms., • Proven leadership in 24/7 on-call team structures., • Ability to act quickly and effectively in changing situations., • Experience managing vendors and coordinating with third parties., • IT-related education or equivalent experience. Candidates from other disciplines with relevant experience are also welcome., • Languages: Full proficiency in Spanish and English, both spoken and written. Key Competencies • Proactivity, collaboration, and resilience in demanding environments., • Excellent communication skills and customer orientation., • Strong organizational skills, responsibility, and ability to structure teams., • Ability to prioritize and manage multiple tasks under pressure. Interested? If you're ready to lead a team that ensures the continuity of critical IT services on an international scale, apply below—we’d love to meet you!

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. — A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a mission-driven and strategic Director of Industry Product Management to lead the development of ERP capabilities tailored to the unique needs of the public sector, nonprofit organizations, and higher education institutions. This role is ideal for a product leader who combines industry insight with hands-on product management skills, and who is passionate about building solutions that help mission-focused organizations operate more efficiently and effectively. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement etc) to ensure our platform delivers end-to-end support for the operational, compliance, and funding models specific to these sectors. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we’d love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment • Define and maintain a comprehensive industry roadmap for public sector, nonprofit, and higher education verticals aligned with customer needs, market trends, and regulatory requirements., • Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validate detailed product requirements based on customer interviews, market research, and regulatory analysis., • Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and increase their impact., • Work with data and platform teams to define use cases for predictive analytics, intelligent workflows, and decision support into professional services use cases to allow our users to focus what matters. Cross-Functional Collaboration • Act as the industry voice in product planning conversations with horizontal product teams., • Collaborate with Product Marketing, Sales, and Customer Success to support evangelism of our product strategy, to assist with go-to-market strategies, enablement, and to drive customer engagement. Customer & Market Insight • Engage directly with customers, partners, and policy experts to gather insights and validate product direction., • Work across the company to monitor sector-specific regulations, funding models, and compliance frameworks to inform product development. Product Execution Support • Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams., • Experience in product management for ERP or enterprise SaaS platforms., • Strong domain knowledge in public sector, nonprofit, or higher education operations., • Proven ability to translate complex industry needs into scalable product solutions., • Strong ability to influence without authority and work cross-functionally in a matrixed environment., • Experience with ERP platforms serving mission-driven sectors Additional Information Who we are We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer • a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact, • balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits, • growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work, • talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry, • a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme, • Our focus to DEI remains central to who we are, • Inclusive hiring at Unit4: Building equal opportunities for all Background check : This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!

Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations. With our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work. At the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. A powerful statement that enables different priorities for different people. We’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique. Job Description We are seeking a strategic, customer-focused Director of Industry Product Management to lead the development of differentiated ERP capabilities for the professional services industry. This is a senior individual contributor role ideal for someone who thrives on the dynamics of the professional services space, cross-functional influence, and product innovation. You will work closely with horizontal product managers (e.g., Financials, HR, Procurement, Projects) to ensure our platform delivers end-to-end support for the evolving needs of mid-market professional services firms. You will research, drive requirements, oversee design and drive launch for industry specific solutions. You will bring new products to market to drive further cross sell into the existing customer base and champion the development of new capabilities that will increase win rate and customer satisfaction with our core offerings. You will drive thought leadership in what the next generation of automation solutions can bring to the professional services space to help our clients compete and win. We're looking for a transformational leader who leads with authenticity, embraces constructive conflict, and consistently delivers sustainable value. The ideal candidate is someone who thrives in collaboration, always putting the customer experience at the center of decision-making. You are not only committed to driving and delivering on change, but you also hold yourself and others accountable to the highest standards. Most importantly, you know how to cultivate an environment where people feel empowered to succeed and grow. If you're ready to make a meaningful impact and help shape our future, we’d love to hear from you. Key Responsibilities Industry Strategy & Roadmap Alignment • Define and maintain a comprehensive industry roadmap for professional services, aligned with customer needs, market trends, and regulatory requirements., • Translate industry-specific workflows and pain points into actionable product requirements across ERP modules. Gather, document, and validate detailed product requirements based on customer interviews, market research, and regulatory analysis., • Champion the use of AI and automation technologies to deliver industry-specific differentiators that help clients innovate, drive efficiencies, and grow., • Act as the industry voice in product planning conversations with horizontal product teams., • Engage directly with customers, partners, and industry experts to gather insights and validate product direction., • Contribute to discovery, validation, and launch activities in collaboration with UX, engineering, and operations teams., • Experience in product management for enterprise SaaS platforms., • Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling and compliance., • Strong ability to influence without authority and work cross-functionally in a matrixed environment., • Proven ability to translate complex industry needs into scalable product solutions., • Excellent communication, analytical, and stakeholder engagement skills. Desirable Experience • Experience with ERP or PSA platforms, • Familiarity with mid-market services firms and their operational challenges., • Familiarity with in AI-driven or data-rich product environments. This role can be based remotely in Spain or Portugal. Additional Information We are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness. We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated. We are reimagining how work makes people feel. What we offer • a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact, • balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits, • growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work, • talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry, • a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme, • Our focus to DEI remains central to who we are, • Inclusive hiring at Unit4: Building equal opportunities for all Background check : This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!

Buscamos perfiles con experiencia mínima de 10 años gestionando sistemas Windows y/o Linux, soporte nivel 3, y con conocimientos avanzados de: • BBDD SQL (MySQL, PostgreSQL, SQL Server), • BBDD NoSQL (elasticsearch, mongodb), • Servidores web (iis, apache, nginx, tomcat), • Servidores de aplicaciones (jboss, websphere) Se valorarán muy positivamente los perfiles con experiencia en AWS (EC2, RDS, CloudFormation, CloudFront, ELB, Elastic Beanstalk, ACM, IAM, CloudWatch...) y Azure (VMs, Virtual Networks, Storage Accounts, App Services, Azure SQL, Policies, Monitor, DNS, Gateways...). También se apreciará experiencia con Docker y Kubernetes, así como en infraestructura como código (Terraform). En Ausum Cloud queremos captar talento y, lo más importante, retenerlo. Tendremos un encuentro por TEAMS y te daremos detalles de nuestra metodología, plan de carrera, formación retribuida, flexibilidad horaria (posibilidad de 100% remoto)…. Resolveremos las dudas que te puedan surgir, y te expondremos lo que esperamos de ti. Jornada laboral de lunes a jueves. Se valorará muy positivamente certificaciones de fabricante: AWS, AZURE y GCP Condiciones económicas: Rango salarial de 35.000 a 50.000 brutos anuales.

Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations. We’re a fast-growing global startup that’s transforming how the industry works — from guest experience to business growth. With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo, Booking.com, Expedia, Google Travel, and many more — Guesty empowers property managers to deliver top-tier guest experiences while running more efficient, data-driven operations. We’re proud to have over 900+ team members across 16 countries worldwide, all working together to build the future of hospitality technology. If you’re looking to grow your career in a dynamic, global, and impact-driven environment, we’d love to hear from you. We're seeking a driven and results-oriented Enterprise Accounts team lead to join our growing team. In this role, you'll be responsible for guiding a team of customer experience representatives, ensuring they meet the organization’s standards for customer interactions and problem resolution. This leadership role not only facilitates day-to-day team operations but also implements strategies to enhance customer satisfaction and loyalty. Responsibilities: • Team Management: Overseeing day-to-day operations, managing team schedules, assigning tasks, and ensuring coverage during all business hours., • Performance Monitoring: Tracking and evaluating the performance of team members through metrics such as response times, resolution rates, and customer satisfaction scores., • Training and Development: Conducting training sessions for new hires, providing ongoing training for existing staff to improve their skills, and keeping the team informed about new products, services, and company policies., • Customer Interaction: Handling escalated customer experience issues that frontline representatives are unable to resolve, ensuring that customer concerns are addressed promptly and satisfactorily., • Quality Assurance: Implementing and maintaining quality assurance processes to monitor and enhance the quality of customer interactions., • Feedback Collection: Gathering feedback from customers and team members to identify areas for improvement and to inform the development of new strategies and processes., • Reporting: Preparing regular reports for senior management detailing team performance, customer satisfaction, and areas for improvement., • Collaboration: Working closely with other teams, such as onboarding, product, and development, to ensure customer feedback is integrated into overall business strategies., • Conflict Resolution: Mediating conflicts within the team and between customers and representatives to maintain a professional and smooth working environment., • Resource Management: Managing resources such as software, tools, and other materials necessary for delivering an excellent customer experience. Requirements: • 3+ years of hands-on experience as a technical customer experience manager - Must, • High proficiency in English (reading, speaking & writing) - Must!, • Strong leadership and management skills, with proven ability to motivate and inspire team members, overseeing a team of five employees or more - Must, • Bachelor's degree in Computer Science, Business Administration, or a related field., • Ability to extract actionable insights from large data sets, create impactful visualizations, make decisions, and tell compelling stories through data., • Experience working with Tableau/PowerBI, Monday, JIRA, SalesForce, • Good familiarity with Google Analytics, SQL, Python, and JS. An advantage, • Tech-oriented. Resourceful and innovative thinker with the ability to solve problems and execute tasks in a fast-growing company., • Strong organizational skills, attention to detail, ability to prioritize and meet targets and commitments., • Exceptional interpersonal and communication skills to collaborate effectively with diverse internal and external stakeholders., • Ability to thrive in a fast-paced and dynamic work environment, with a strong sense of accountability and adaptability., • Availability to work US hours from 12:00 to 09:00 pm CEST., • Experience in AI methodology and tools in the CX world. An advantage Guesty is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Inetum es líder europeo en servicios digitales. El equipo de Inetum, formado por 28.000 consultores y especialistas, se esfuerza cada día por generar un impacto digital en las empresas, las entidades del sector público y la sociedad. Las soluciones de Inetum tienen como objetivo contribuir al desempeño y la innovación de sus clientes, así como al bien común. Presente en 19 países con una densa red de sitios, Inetum se asocia con los principales editores de software para afrontar los desafíos de la transformación digital con proximidad y flexibilidad. Impulsado por su ambición de crecimiento y escala, Inetum generó unas ventas de 2.500 millones de euros en 2023. 🏅 Top Employer Europe 2024 Buscamos expertos en tecnología Dynatrace, con conocimientos contrastados en: • Administración de Dynatrace (SaaS o Managed) durante más de 2 años en tareas de: definición de arquitectura, despliegue del producto, parametrización, integraciones, activación de monitores, tunning de la herramienta, experiencia de usuario, dashboarding., • Valorable experiencia en nuevas funcionalidades ( Appsec, Grail, AppEngine, AutomationEngine), • Conocimientos en arquitectura de aplicaciones empresariales y arquitectura en la nube (privada y pública): IaaS, PaaS y SaaS, • Lenguajes de programación tipo Python (Opcional)., • Scripting en PowerShell o ARM.(Opcional)., • Conocimiento en otras herramientas de monitoring: Nagios, Zabbix, Pandora, etc. (opcional), • Conocimientos en otras herramientas de monitorización cloud comoAzure Monitor, AWS CloudWatch, Prometheus, Elastic., • Buen nivel de inglés., • Valorable: certificación Dynatrace Associate o Professional.. ¿ESTAMOS HABLANDO DE TI? NO TE VAYAS TODAVÍA ¿QUÉ PODEMOS OFRECERTE? 🙋 ♀️💻 Formarás parte de un gran equipo de profesionales con inquietud y motivación por el desarrollo y la programación. ⏱ Trabajarás a jornada completa con un horario flexible y teletrabajo real. 👩🏼 🎓 Formación por parte de la empresa para que puedas seguir desarrollándote y promocionar dentro del plan de carrera que existe para ti. ✍🏼 Contrato indefinido. 😄 Estabilidad y buen clima laboral. 💰 Salario Competitivo. 🆓 Acceso a ventajas del grupo de empresa 💵 Retribución flexible y más beneficios ¿Eres la persona que buscamos? Inscríbete en nuestra oferta y haznos llegar tu perfil completo. ¡Estamos deseando contar contigo! En @INETUM te estamos buscando ¡¡Únete a nosotros!!

Se requiere tener el título de Técnico Superior en Animación Sociocultural o el diploma de Monitor/a de Ocio y Tiempo Libre.

Se busca persona para trabajar como monitor/a de comedor en un centro de educación especial. También se tendrá en cuenta la posesión de un certificado o formación específica como monitor/a escolar, así como experiencia demostrable de al menos 12 meses en centros de educación especial.

Atención a nuestros clientes, con el asesoramiento personalizado de nuestros servicios e instalaciones a cada cliente.

Buscamos personas dinámicas, polivalentes, con iniciativa y vocación por la infancia, y gran capacidad de trabajo en equipo, para cubrir el puesto de Monitor/a de Ocio y Tiempo Libre. Requisitos mínimos: - Título de monitor/a de ocio y tiempo libre (o similar).

Se necesita personal para trabajar en una ludoteca, atendiendo a niños y niñas de infantil y primaria.Las tareas principales incluyen la organización y supervisión de juegos deportivos, la realización de manualidades y, en general, la vigilancia y el cuidado de los menores que asistan a la ludo