Regional Customer Data Steward EMEA
hace 5 días
Alcobendas
Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region. La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación. As our Regional Customer Data Steward EMEA, you will be the go‑to expert for customer master data, ensuring accuracy, consistency, and compliance across the NPE division. Responsibilities • Own and monitor customer master data quality for the assigned region for the NPE division, • Enforce GEA Group and divisional customer data standards, policies, and governance rules, • Execute and steer deduplication, merging, obsoletion, and cleansing activities, • Support and coach local customer data stewards and build a regional steward community, • Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies), • Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows, • Support Transform360 data readiness, including data quality monitoring and validation, • Provide transparency on data quality KPIs, risks, and improvement progress, • Perform testing of data‑related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams, • Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current, • Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)Qualifications, • Experience in Master Data Management, preferably customer master data, • Strong understanding of SAP S/4HANA Customer Master and MDG-C, • Experience with CRM systems, preferably Sales & Service Cloud, • Experience in a B2B, industrial, or project‑based business environment is a plus, • Strong analytical and problem‑solving skills, • Ability to work effectively across functions, teams, and regions, • A structured, detail‑oriented mindset with the confidence to enforce standards in a matrix organization, • Fluent in English. xcskxlj Only applications submitted in English will be considered.Benefits, • Attractive compensation package aligned with experience and responsibilities, • Private health insurance plan, • Employee Assistance Program, • Flexible working hours and a hybrid working model (up to two days per week remote), • 23 days of vacation per year, • Great work environment as part of a collaborative team, • Continuous internal training and career development opportunities, both nationally and internationally, • The opportunity to join a company recognized as a Top Employer 2026 #J-18808-Ljbffr