Trabajos Servicio al Cliente en España - Page 3

Regional Account Manager (Symantec, Carbon Black, CA) Arrow’s Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. The Regional Account Manager Symantec, Carbon Black, and CA Spain is responsible for owning, driving and expanding the overall sales plan for Symantec’s commercial segment. This will include net new business (whitespace), customer win back and competitive displacement. You will own the execution of this strategy across your geo and support our country channel team to meet their goals. You will be responsible for generating and closing pipeline. You will support the organization to develop and execute specific plans to drive opportunity in this space and be responsible for the net new commercial sales in each country/region. You will develop strong business alignment with our key partners and build robust reporting & forecasting for your business. Your ability for creative thinking, commercial acumen, proactivity & commitment will contribute to success. You will continually develop the business and stay ahead of the market. Key Activities : • Management & execution of Commercial new business sales strategy directly we end user prospects, • Ownership for strategic relationships with key prospects (C-level/Senior Management), • Manage the local execution of EMEA wide initiatives for each strategic program or market segment initiative., • Supporting key partnerships to drive new commercial opportunity, • Coordinate forecasting/pipeline process in line with Arrow Countries, • Provide sales leadership and management to the Regional VPs, Country Managers and Business Unit Leaders in their daily business, • Work closely with all internal departments/Countries within Arrow ECS EMEA towards the achievement of financial and business goals, • Matrix management (in-direct reports) of in country Business Developers to support commercial opportunity, • Working with marketing strategist to design and develop sales campaigns to target commercial customer whitespace, • Development of sales plays to ensure continued adoption of Symantec products by Commercial customers What we’re looking for: • Have relevant direct touch/end-user sales experience in cybersecurity (Braodcom Symantec, Carbon Black and CA products & solutions would be a strong asset) or technology space, managing customer relationships, processes and programs and/or sales personnel within the IT industry., • Has developed and executed strategic sales initiatives including setting business expectations and objectives., • Demonstrate that they have worked effectively with marketing to maximize effectiveness of Go to Market programs, • Demonstrate leadership abilities, team management and interpersonal skills., • Demonstrate ability to work in a matrix organization.., • Travel is estimated to take up 75% of working time., • 5 years' experience minimum into the cybersecurity/IT area is required. Qualities: • Strong own leadership/management qualities, • Strong degree of structure and organization, • Ability to enthuse, to connect and mobilize people involved, • Has a good understanding vendor strategy and can evangelize the vendor propositions, • Demonstrate a strong understanding of the full needs of the wider business in relation to the sales organization, • Hunting profile Skills • Fluent in Spanish & English, • Strong writing and communication skills, • Strong influencing and negotiation skills, • Good Relationship building, • Direct experience with cybersecurity vendor What we offer : • Health insurance, • Opportunity to take part of a new and stimulating experience. Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. Do you see yourself as our future colleague? If yes – send us your application. #LI-AZ1 ES-Alcobendas, Spain (Avenida de Europa) Full time Sales

Are you fluent in Portuguese, English, and Spanish and interested in working on an innovative project related to electric vehicles? At Foundever, we are looking for customer service professionals to join a long-term project providing after-sales support and advisory services for electric cars and related products. This role offers stability, a structured hybrid model, and the opportunity to work in a future-oriented automotive environment. Location: Madrid, Spain (Hortaleza area) Work model: Hybrid (after training) Working hours: Full-time – 39 hours per week Schedule: Monday to Friday, 09:00 to 19:00 Contract: Permanent contract (with a 2-month probation period) Start date: 17 June 2026 Salary: €22,500 gross per year (approximately €1,875/month, including language allowance and role-related supplements) Your role • Provide customer service, after-sales support, and advisory services, • Assist customers with inquiries related to electric vehicles and associated products and services, • Deliver high-quality, customer-focused solutions across different channels, • Represent the brand with professionalism, accuracy, and care Training details • Fully paid, on-site training, • Duration: 6 days (from 17/06 to 24/06), • Training schedule: Monday to Friday, 09:00 to 18:00, • Training locations:, • Initial training at Foundever offices (Paseo Imperial 14 – Puerta de Toledo / Pirámides), • Remaining training at the client’s offices (Avenida de Burgos 114, Madrid) Work model after training • Hybrid setup once the learning curve is completed, • 2 days per week remote work, • 3 days per week on-site at the client’s offices, • During training and the first weeks, full on-site presence is required What we are looking for • Fluent Portuguese, • Advanced English, • Good level of Spanish, • Strong customer orientation and communication skills, • Interest in automotive innovation and electric mobility, • Legal eligibility to work in Spain At Foundever, we invest in your professional and personal growth through a comprehensive well-being approach: Move Well, Eat Well, Live Well, and Do Well—because your experience matters as much as the one you deliver. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

📍 Madrid 🌍 Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL), we design and manufacture technology that makes electric power safer, more reliable, and more economical. Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy, SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do • Provide world-class customer care to both internal and external customers., • Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications., • Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis., • Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems., • Own customer feedback tracking and driving to customer satisfaction., • Initiate process improvement suggestions and lead in implementation., • Other duties as assigned. What You Bring • Minimum 3 years of customer service experience, • Degree in business or related field or related operations experience, • Languages: Spanish Fluent, French Fluent and English Fluent, • Strong computer skills, • ERP or CRM tools experience, • Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. • Competitive salary and an excellent benefits package., • Top‑tier medical and dental, insurance., • Restaurant tickets and wellness benefits., • Development opportunities, including tuition assistance and internal growth programs., • A people‑first culture where your work truly matters.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Qualifications: • SHIPBOARD Employment, • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

We are looking for someone who understands that social media is no longer just a publishing channel. Support the development and implementation of the social media strategy across several brands within Minor Hotels Europe & Americas. Develop and support social-first content ideas, formats and storyt

Minor Hotels Europe & Americas.Franchise Senior Manager (Iberia).Development function in driving the expansion of Minor Hotels’ portfolio across Spain & Portugal, with a particular focus on opportunities related to.The role will be responsible for.This position is aimed at profiles with a strong ba

¡Únete a LPR y haz crecer tu carrera en una compañía referente en Europa! Sobre LPR En LPR somos los responsables de los pallets rojos que ves en supermercados y tiendas de toda Europa. Estamos especializados en el Pool de Pallets, ofreciendo soluciones de alquiler y gestión de pallets reutilizables. Llevamos más de 30 años ayudando a las empresas de gran consumo, como fabricantes de alimentos, bebidas o productos del hogar, a mover sus productos de forma segura, higiénica y eficiente. Bajo nuestro lema “Together towards a sustainable future”, estamos comprometidos con la eficiencia en la cadena de suministro y con el desarrollo sostenible . Además, promovemos una economía circular y el bienestar de nuestros empleados porque sabemos que invertir en las personas es invertir en el futuro. ️ Conócenos mejor aquí: PRINCIPALES RESPONSABILIDADES ¿Cuál será tu misión? Serás la persona responsable de garantizar la recuperación eficiente de nuestros pallets, coordinando la recogida con destinatarios y distribuidores, asegurando un servicio ágil y una excelente experiencia para nuestros colaboradores.

Descripción de la oferta y Funciones ¿ Te encuentras actualmente en búsqueda de un nuevo proyecto profesional? ¿Te gustaría trabajar en una multinacional líder en su sector? Si tienes muy buenas habilidades digitales y experiencia en atención al cliente, revisa esta oferta: Desde Adecco, estamos seleccionando para importante multinacional un/ administrativo/a para atención al cliente, en la gestión servicio técnico del mantenimiento de maquinaria sanitaria. Tus principales funciones: Apoyo al equipo de operaciones. Gestión de servicio técnico. Elaboración de rutas. Requisitos Experiencia administrativa Muy valorable competencias digitales altas. Persona con gran capacidad de organización y planificación. Buena capacidad de comunicación. Beneficios del puesto (Se ofrece) Contrato inicial de 6 meses (sustitución) Jornada completa de L - J de 8:00 a 17:30 y viernes y verano intensivo Modelo hibrido de teletrabajo Salario : 22.000 + ayuda comida.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

At Now Health International, we are seeking a motivated and customer-focused Customer Service Representative to join our Madrid team. The ideal candidate will be passionate about delivering exceptional service and supporting our members with professionalism and care. If you thrive in a fast-paced, multicultural environment and are committed to making a positive impact, we would love to hear from you. Qualifications & Skills Required: Qualified to a degree level. Industry-specific qualifications are desirable but not essential. Comprehensive working experience in a customer service delivery environment within the Medical Insurance sector. Candidates with a general insurance background will also be considered. A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment. Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred. Willing to thoroughly learn and understand the plans and policies offered by the company. Able to work weekends and extended hours on occasions when required. Excellent written and spoken English. Candidates with broader language capabilities will have a distinct advantage Main Responsibilities: As the primary contact for individual members, intermediaries, and corporate clients (“customers”), always maintain highly professional and courteous communications. Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company’s brand values, principles, and styles are adopted and utilized for all external communication. Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices. Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back. Take responsibility for delivering products and service which are appropriate to the customer’s need and ensuring that the customer is treated in a fair, ethical and consistent manner. Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer. Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs. Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience. Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures. Maintain a very high standard of quality in terms of business integrity and the customer experience. Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

Are you fluent in Portuguese, English, and Spanish and interested in working on an innovative project related to electric vehicles ? At Foundever , we are looking for customer service professionals to join a long-term project providing after-sales support and advisory services for electric cars and related products. This role offers stability, a structured hybrid model, and the opportunity to work in a future-oriented automotive environment. Location: Madrid, Spain (Hortaleza area) Work model: Hybrid (after training) Working hours: Full-time – 39 hours per week Schedule: Monday to Friday, 09:00 to 19:00 Contract: Permanent contract (with a 2-month probation period) Start date: 17 June 2026 Salary: €22,500 gross per year (approximately €1,875/month, including language allowance and role-related supplements) Your role Provide customer service, after-sales support, and advisory services Assist customers with inquiries related to electric vehicles and associated products and services Deliver high-quality, customer-focused solutions across different channels Represent the brand with professionalism, accuracy, and care Training details Fully paid, on-site training Duration: 6 days (from 17/06 to 24/06) Training schedule: Monday to Friday, 09:00 to 18:00 Training locations: - Initial training at Foundever offices (Paseo Imperial 14 – Puerta de Toledo / Pirámides) - Remaining training at the client’s offices (Avenida de Burgos 114, Madrid) Work model after training Hybrid setup once the learning curve is completed 2 days per week remote work 3 days per week on-site at the client’s offices During training and the first weeks, full on-site presence is required What we are looking for Fluent Portuguese Advanced English Good level of Spanish Strong customer orientation and communication skills Interest in automotive innovation and electric mobility Legal eligibility to work in Spain At Foundever , we invest in your professional and personal growth through a comprehensive well-being approach: Move Well, Eat Well, Live Well, and Do Well—because your experience matters as much as the one you deliver. Foundever is committed to equal opportunities, diversity, and inclusion. This recruitment process supports blind CV screening.

Descripción

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente. Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas. Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida. Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos. Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario. Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades. Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía. Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia. Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... Has trabajado en soporte o atención al cliente en una empresa de software o SaaS. Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario). Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

¿Quiénes somos? Comenzamos nuestras operaciones en marzo de 2012 como la aerolínea de bajo coste del Grupo Iberia. Somos una compañía que conecta personas de forma responsable, ofreciendo una experiencia única y al alcance de todos, basada en la excelencia, la puntualidad y la amabilidad. Con una visión clara: que cada vuelo sea una experiencia extraordinaria. Desde nuestros inicios, hemos apostado por un modelo “Low Cost, High Quality”, que combina las ventajas de las aerolíneas low-cost, como precios competitivos y eficiencia operativa, con atributos propios de las aerolíneas tradicionales, como clase Business, conexiones convenientes y programas de fidelización. Con base en la T4 del Aeropuerto de Madrid-Barajas, centramos nuestra operación en el corto y medio radio, ofreciendo tanto tráfico directo como conexiones con la red de largo radio de Iberia. Más de 68 millones de pasajeros han confiado en nosotros desde el inicio de nuestras operaciones En 2025, nos situamos entre las cuatro principales aerolíneas del aeropuerto Adolfo Suárez Madrid-Barajas y somos líderes en las rutas entre Madrid y los archipiélagos españoles. La puntualidad es una de nuestras principales señas de identidad, reflejo de nuestro compromiso con la excelencia operativa y clave en nuestra trayectoria. Entre 2014 y 2018 fuimos la aerolínea low-cost más puntual del mundo, y conseguimos también el reconocimiento como la low-cost más puntual de Europa en 2019 y 2022. En 2023, 2024 y 2025 fuimos la aerolínea más puntual de Europa. Iberia Express forma parte del Grupo Iberia, cuya red opera a más de 140 destinos en todo el mundo y es líder en las conexiones entre Europa y América Latina. También formamos parte de IAG (International Airlines Group), uno de los mayores grupos de aerolíneas a nivel global, y somos miembros de oneworld, una alianza de quince compañías aéreas que conecta más de 900 destinos en 170 territorios . Lo que tendrás que hacer Gestionar el inventario de asientos de manera efectiva mediante la aplicación de modelos de pronóstico que integran datos recientes y un entendimiento del comportamiento del mercado. Colaborar estrechamente con el equipo de Pricing para determinar las estructuras de precios óptimas, alineadas con el entorno competitivo y las demandas del mercado. Analizar las dinámicas del mercado y el comportamiento de los competidores para implementar estrategias de control que maximicen los ingresos, asegurando una posición competitiva sólida. Comunicar de manera efectiva a los Managers el rendimiento de ingresos de las rutas, proporcionando información clara para respaldar la toma de decisiones. Realizar análisis exhaustivos de tendencias futuras, incluyendo el crecimiento del mercado, la estacionalidad y las acciones de los competidores, para definir estrategias que minimicen amenazas y capitalicen oportunidades emergentes. Colaborar activamente con el equipo de Network Planning para analizar y desarrollar potenciales estrategias de crecimiento en cada ruta y mercado, contribuyendo a la expansión efectiva de la operación. Profundizar en la comprensión del modelo de distribución de I2 y trabajar en estrecha coordinación con el departamento de Marketing para definir estrategias específicas en cada canal, maximizando así la eficacia y alcance de la distribución. Lo que esperamos de ti Buscamos a una persona con un perfil de ADE, Economía, Ingeniería Aeronáutica o similar. Se requiere un sólido razonamiento analítico y habilidades numéricas destacadas. Capacidad para desempeñarse tanto de manera autónoma como en equipo, demostrando habilidades colaborativas. Valoramos un perfil proactivo con pensamiento crítico, capaz de aportar soluciones creativas a desafíos complejos Nivel medio/alto de inglés . Habilidades avanzadas en el manejo de Excel , garantizando la capacidad para realizar análisis detallados. Lo que podemos ofrecerte Posibilidad de desarrollo y aprendizaje en el seno de una empresa reconocida por su prestigio en el sector. Participación en un programa de prácticas remuneradas, brindándote una experiencia valiosa y reconocimiento por tu contribución. Te proporcionaremos un entorno propicio para potenciar tus habilidades y conocimientos, promoviendo tu crecimiento profesional. Ayuda económica de 850€ al mes.

Descripción

Workster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Your Role As a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. You will: Assist users with empathy, accuracy, and efficiency Stay informed about the specific project’s policies, products, and guidelines Make balanced, policy-aligned decisions while maintaining user satisfaction Communicate clearly and professionally, in writing and verbally Investigate and resolve inquiries related to accounts, usage, and service issues Respond to user questions with high quality, speed, and empathy Use your market knowledge to spot trends and recommend scalable improvements Analyze incoming data to enhance the overall user experience Support enforcement of platform or service rules when required Review reported content or cases within agreed timeframes Identify workflow inefficiencies and suggest process improvements Recognize patterns and escalate cases when necessary Your Qualifications C1 level Spanish Good English (B2) Availability for remote roles within Greece or for office-based positions in Athens (depending on the project) Customer Support experience is a plus Ability to work independently and collaboratively Strong problem-solving and critical thinking skills Flexibility and adaptability to policy and process changes Confident computer and internet skills Ability to provide required documentation (ID/Passport, Birth Certificate) The Offer Multiple project options , matched to your skills and preferences Remote positions anywhere in Greece and onsite roles in Athens Relocation package for Athens-based roles (flight, hotel stay, and housing assistance) Competitive salary + performance bonuses Rotational shifts depending on the project Diverse and multicultural work environment Full training, continuous support, and strong career development opportunities

Provide customer service, after-sales support, and advisory services. Assist customers with inquiries related to electric vehicles and associated products and services. Deliver high-quality, customer-focused solutions across different channels.

Qualifications: • SHIPBOARD Employment, • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services., • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Actual Talent es la consultora internacional de adquisición de talento de Actual Group. Ofrece Servicios de Executive Search, RPO y Soluciones de Talento. Para ser considerado para una entrevista, por favor, asegúrese de que su solicitud se ajusta plenamente a las especificaciones del puesto que se encuentran a continuación. Nuestra misión es impulsar el crecimiento y la realización tanto de personas como de organizaciones. Facilitamos a las personas la búsqueda de oportunidades inspiradoras y ayudamos a las organizaciones a identificar profesionales que las lleven al siguiente nivel. Lo logramos a través de soluciones de adquisición y desarrollo de talento centradas en las personas, la diversidad e inclusión, la innovación y la tecnología de vanguardia. Sobre el cliente: Empresa consolidada con más de 30 años de trayectoria en el sector tecnológico, especializada en la distribución y servicios de soluciones IT de alto valor para el canal profesional. Ofrece tecnologías de vanguardia en áreas como ciberseguridad, datacenter, networking y soluciones audiovisuales, acompañando a sus partners con un fuerte enfoque técnico y orientación al servicio. Formar parte de su equipo implica integrarse en un entorno dinámico, con oportunidades reales de crecimiento profesional y participación en proyectos innovadores con impacto en múltiples sectores. Descripción del puesto: Importante empresa del sector tecnológico incorpora un/a Account Manager IT con fuerte orientación comercial, especializado/a en soluciones de virtualización , sistemas y datacenter. Buscamos un perfil estratégico y proactivo, con sólida experiencia en ventas de soluciones de fabricante IT y desarrollo de negocio, preferentemente con cartera activa de clientes , capaz de identificar oportunidades y liderar proyectos tecnológicos de alto valor agregado. Responsabilidades • Desarrollo y gestión de cartera de clientes (nuevos y existentes)., • Generación de oportunidades comerciales en soluciones de virtualización (VMware, Nutanix u otras), infraestructura y datacenter., • Venta consultiva de proyectos IT de mediana y gran envergadura., • Negociación y cierre de acuerdos comerciales., • Coordinación con el equipo de preventa y fabricantes para el diseño de soluciones., • Cumplimiento de objetivos comerciales y métricas de facturación. Requisitos • Experiencia mínima de 5 años como Account Manager IT , en la misma posición., • Sólido conocimiento técnico-comercial en virtualización, infraestructura, sistemas y Datacenter., • Deseable cartera propia de clientes corporativos o del sector público/privado., • Perfil altamente comercial, orientado a resultados y generación de negocio., • Excelentes habilidades de negociación y relacionamiento. Se ofrece • Incorporación a una empresa referente en el sector tecnológico., • Esquema de compensación competitivo (fijo + variable). xbhjioe, • Desarrollo profesional en proyectos de innovación y alto impacto.

CEVA Logistics ofrece soluciones globales de cadena de suministro para conectar a personas, productos y proveedores en todo el mundo. Presente en 170 países y con más de 110.000 empleados distribuidos en 1.300 sitios, estamos bien encaminados para lograr nuestra visión: convertirnos en uno de los 5 principales operadores logísticos 3PL a nivel global.Creemos que nuestros empleados son la clave de nuestro éxito. Queremos involucrar y empoderar a nuestro diverso equipo global para cocrear valor con nuestros clientes a través de nuestras soluciones en logística contractual y transporte aéreo, marítimo, terrestre y de vehículos terminados. Por eso CEVA Logistics ofrece un entorno de trabajo dinámico y excepcional que fomenta el crecimiento personal, la innovación y la mejora continua.ATRÉVETE A CRECER. Únete a CEVA Logistics y formarás parte de un equipo que valora la imaginación, fomenta la audacia y la ejemplaridad, y está comprometido con la excelencia en todo lo que hacemos. Únete a nuestra misión de dar forma al futuro de la logística global mientras nos convertimos en un líder mundial en la industria. A medida que seguimos creciendo a un ritmo acelerado, ¿te atreves a crecer con nosotros? TU RO LComo Customer Service FVL, su misión principal será mantener la satisfacción del cliente y la reputación de la compañía mediante una gestión eficiente de las consultas y la coordinación de servicios clave en el sector de la automoción . Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación. ¿QUÉ VAS A HACE • R?Gestión de Consultas: Resolverá incidencias y dudas de clientes a través de diversos canales como teléfono, correo electrónico y chat de manera profesiona, • l.Asesoramiento Especializado: Proporcionará información detallada sobre vehículos, opciones de financiación, procesos de compra y servicios postvent, • a.Coordinación Operativa: Asistirá en la programación de citas para pruebas de manejo, entregas de vehículos y servicios de mantenimient, • o.Registro y Documentación: Documentará todas las interacciones en el sistema CRM para asegurar la precisión de la informació, • n.Resolución de Problemas: Identificará y escalará quejas o problemas complejos a los departamentos correspondientes para su resolución oportun, • a.Colaboración Interna: Trabajará estrechamente con los equipos de ventas, marketing y servicio técnico para garantizar una experiencia de cliente coherent, • e.Mejora Continua: Participará en formaciones y propondrá soluciones para optimizar los procesos del departamento de Customer Car e. ¿QUÉ ESTAMOS BUSCAN • DO?Formación: Grado Superior, FP o Grado/Diplomatura en Transporte y Logísti, • ca.Experiencia: Mínimo 2 años de experiencia previa en roles de Customer Service o atención al cliente, valorándose positivamente el sector automoción o logísti, • ca.Idiomas: Nivel de inglés al, • to.Habilidades Técnicas: Dominio avanzado de Excel y MS Office, con perfil analítico y capacidad para el reporti, • ng.Competencias: Excelentes habilidades de comunicación verbal y escrita, capacidad para trabajar bajo presión y orientación al detal, • le.Actitud: Perfil proactivo, con visión estratégica y clara orientación al clien te. ¿QUÉ TENEMOS PARA OFRECE • RTE?Contrato y Estabilidad: Contrato inicial de 3 meses por selección seguido de contrato indefinido ordina, • rio.Salario: Hasta 21.500€ brutos anuales en 12 pagas, valorable por experien, • cia.Horario: Jornada de lunes a jueves de 9:00 a 18:15 y viernes de 9:00 a 14:00 (con posibilidad de entrada a las 8:00). Dos viernes al mes se finaliza la jornada a las 15, • :00.Beneficios: Disponibilidad de parking y comedor dentro de las instalaciones de la empresa, además de los beneficios corporativos de CEVA y planes de formac ión. CEVA Iberia se compromete a atraer, adquirir y retener a los mejores candidatos posibles de una manera equitativa e inclusiva, coherente con la legislación laboral y con las mejores prácticas.Nuestra organización es un empleador que ofrece igualdad de oportunidades. La política de la empresa establece que no habrá discriminación contra ningún empleado o solicitante por motivos de raza, color, credo, ascendencia, origen étnico, género, orientación sexual, estado civil, situación familiar, discapacidad y/o edad (según lo establecido por la ley). xbhjioe Aviso importante: Los procesos legítimos de selección de CEVA Logistics incluyen la comunicación con los candidatos a través de redes profesionales reconocidas, como LinkedIn, o mediante una dirección de correo electrónico oficial de la empresa: Recomendamos no responder a propuestas comerciales u ofertas no solicitadas de personas desconoc idas.

La Dirección de Ecommerce de Carrefour España está creciendo, por ello, estamos en búsqueda de un Responsable de Satisfacción Cliente que se incorpore al área de operaciones. Carrefour Life (actividades y eventos deportivos, descuentos y ventajas exclusivas). Carrefour Flexible (retribución f

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Es imprescindible contar con experiencia previa en atención al cliente y postventa en empresas de comercio electrónico (e-commerce). Experiencia demostrable en atención al cliente y postventa en e-commerce.

Esta posición está dirigida prioritariamente a personas con certificado de discapacidad igual o superior al 33%. En línea con nuestro compromiso con la diversidad e inclusión, valoramos especialmente candidaturas de personas con certificado de discapacidad igual o superior al 33%.

Provide customer service, after-sales support, and advisory services. Assist customers with inquiries related to electric vehicles and associated products and services. Portuguese, English, and Spanish.

Como becario/a dentro del área de Desarrollo de Negocio y Marketing, participarás en la atención y acompañamiento a potenciales clientes, dando soporte al equipo en tareas administrativas, comerciales y de seguimiento, en un entorno donde el conocimiento jurídico y la orientación al cliente so

Dar la mejor solución a las necesidades del cliente con una atención súper personalizada ¡el cliente es el rey!. Tienes sentido de la responsabilidad, capacidad para trabajar en equipo y disponibilidad para trabajar en distintos turnos rotativos de lunes a viernes entre las 8:00 y las 21:00, y d

Empresa especializada en instalaciones eléctricas con más de 30 años de experiencia en el sector, se encuentra en proceso de expansión y busca incorporar a su equipo un administrativo con atención al cliente para zona del Corredor del Henares, en jornada completa de lunes a viernes.Requisitos:

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

📍 Madrid 🌍 Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL), we design and manufacture technology that makes electric power safer, more reliable, and more economical. Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy, SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do • Provide world-class customer care to both internal and external customers., • Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications., • Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis., • Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems., • Own customer feedback tracking and driving to customer satisfaction., • Initiate process improvement suggestions and lead in implementation., • Other duties as assigned. What You Bring • Minimum 3 years of customer service experience, • Degree in business or related field or related operations experience, • Languages: Spanish Fluent, French Fluent and English Fluent, • Strong computer skills, • ERP or CRM tools experience, • Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. • Competitive salary and an excellent benefits package., • Top‑tier medical and dental, insurance., • Restaurant tickets and wellness benefits., • Development opportunities, including tuition assistance and internal growth programs., • A people‑first culture where your work truly matters.

At Now Health International, we are seeking a motivated and customer-focused Customer Service Representative to join our Madrid team. The ideal candidate will be passionate about delivering exceptional service and supporting our members with professionalism and care. If you thrive in a fast-paced, multicultural environment and are committed to making a positive impact, we would love to hear from you. Qualifications & Skills Required: • Qualified to a degree level. Industry-specific qualifications are desirable but not essential., • Comprehensive working experience in a customer service delivery environment within the Medical Insurance sector. Candidates with a general insurance background will also be considered., • A demonstrable track record of providing excellent service to people at all levels in a multi-cultural, collaborative, team-oriented environment., • Fully conversant with Microsoft Office; experience of using industry specific technology and/or the ability to quickly grasp new systems following training. Experience in working with a CRM system whereby all details of the customer, communication and service levels can be maintained and monitored is preferred., • Willing to thoroughly learn and understand the plans and policies offered by the company., • Able to work weekends and extended hours on occasions when required., • Excellent written and spoken English. Candidates with broader language capabilities will have a distinct advantage Main Responsibilities: • As the primary contact for individual members, intermediaries, and corporate clients (“customers”), always maintain highly professional and courteous communications., • Handle enquiries received via telephone, email and letter, Live Chat and WhatsApp ensuring that the company’s brand values, principles, and styles are adopted and utilized for all external communication., • Maintain excellent interpersonal relationships with customers, third parties and other Now Health International departments and offices., • Handle sales calls in the absence of sales staff, obtaining sufficient information for a quotation or a call back., • Take responsibility for delivering products and service which are appropriate to the customer’s need and ensuring that the customer is treated in a fair, ethical and consistent manner., • Deal with all instructions, queries, and service requests promptly, accurately and within company specified time frames or as promised to the customer., • Ensure all customer documentation is complete prior to forwarding it to the relevant department and work flexibly within the team to support changing business needs., • Work with the management team to identify areas of improvement and implement solutions in order to continually enhance the customer experience., • Resolve complaints and service failures in line with regulatory record-keeping and escalation procedures., • Maintain a very high standard of quality in terms of business integrity and the customer experience., • Adhere to Best Practice Processes, Client Services Standards and to all relevant statutory or regulatory requirements, including Treating Customers Fairly and other FSA initiatives.

Descripción 🚀 Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales 💻 Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España, junto a la experiencia de Golden Soft, ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. 🚀 Tu misión Con el fin de reforzar el Departamento de Atención al Cliente, en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. 📌 ¿Qué harás? • Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión., • Atención al cliente a través de diferentes canales (teléfono, chat, email)., • Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir., • Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software., • Seguimiento de las posibles incidencias para garantizar su resolución., • Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software., • Realización de pruebas básicas para verificar el correcto funcionamiento del software. 💭¿Cómo te imaginamos? • Posees un FP o Grado universitario, preferiblemente en áreas administrativas, contables o empresariales., • Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones., • Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes., • Destacas por tu capacidad de aprendizaje, curiosidad y actitud proactiva., • Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B., • Interés o conocimiento en facturación, contabilidad o gestión administrativa 🚀 Puntos extra • Experiencia previa en asesoría/gestoría., • Has trabajado en entorno Startup., • Conocimientos en contabilidad, facturación, gestión fiscal y nóminas., • Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. 🌟 Qué ofrecemos • Contrato indefinido a jornada completa., • Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem., • Desarrollo profesional real en una empresa tecnológica en plena expansión., • Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente., • Participación en proyectos estratégicos donde tu criterio y propuestas cuentan., • Trabajo híbrido. 👩🏻 💻 NUESTROS VALORES 💙 💙 Nuestros valores • Iniciativa 🌟 – Impulsamos la acción y la propuesta de mejoras., • Inclusión 🌱 – Fomentamos un entorno diverso y colaborativo., • Innovación 💡 – Buscamos nuevos retos y apostamos por la evolución constante. 📩 Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

About Us: INFINNI is building the infrastructure that powers the creator economy. We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We’re here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You’ll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you’ll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What’s in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

Somos una start-up tecnológica que ofrece un CRM (herramienta de gestión comercial) en la nube (SaaS) a concesionarios. En 5 años ya somos unos 45 empleados y facturamos €5M anuales. Nos hemos convertido en líderes del mercado español y ya tenemos presencia en otros países. Bla, bla, bla…Lo importante no son los hitos alcanzados sino nuestra cultura. Todo el mundo tiene voz para contribuir a la mejora de la empresa. Somos confiantes, contamos con que haces tu trabajo haciendo esfuerzos honestos. Valoramos el impacto de tus contribuciones individuales y la influencia que puedas tener sobre el trabajo de tus compañeros. Somos un equipo audaz, transparente y nos gusta la acción. No seremos nosotros quienes digan cómo eres tú, salvo en este caso, que sí lo haremos. • Tú quieres desarrollarte en la gestión de clientes y entorno SaaS., • Tienes una escritura excelente y unas habilidades comunicativas poderosas –¿lleva coma el vocativo?–, y te sientes muy cómodo/a trabajando en un ambiente eléctrico y de alto rendimiento., • Eres una persona con una alta inteligencia emocional y con la capacidad de entender y empatar con las necesidades de otros., • Además, eres amigable, sonríes cuando hablas y eres tan fuerte como Arnold –gestionas el ‘no’ a las mil maravillas–., • Eres una persona curiosa con criterio para detectar mejoras., • Te manejas bien con la tecnología, esto es importante para encajar bien con nuestra cultura, ya que somos doers., • Te pondrás en contacto con concesionarios para cerrar con ellos una demo del software., • Desarrollarás relaciones sanas y estratégicas con los posibles clientes., • Harás la demo del producto, intentarás mantener la compostura cuando el cliente alucine., • Durante la prueba gratuita, tendrás que configurar la herramienta, formar a los usuarios y dar buenas prácticas., • Así que cultivarás una relación con tu cliente, comunicándole novedades y aportándole astucias y buenas prácticas a lo largo del tiempo., • Contrato a jornada completa –40 horas semanales–., • Contrato indefinido –queremos a alguien para siempre–., • Trabajo en remoto –presencial en Madrid durante las primeras semanas para empaparse de la cultura de Walcu, conectar con el equipo y formarse–., • Podrás decidir tu horario de entrada y de salida –aunque siempre hay que cubrir de 10:00 a 13:00 de lunes a viernes y de 17:00 a 19:00 de lunes a jueves–. El viernes por la tarde de juerga! #J-18808-Ljbffr

Shape the future of logistics with us! Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region , we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from either: • our Bönen (Germany) office OR, • our office in Agrate Brianza, Milan (Italy) OR, • our office in Madrid (Spain) The chosen location will depend on what is most practical for the candidate. Your responsibilities • You provide customer support in the DACH region and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good German and English language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits , depending on the final location of hire, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. xbhjioe With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Bending Spoons is seeking a driven sales professional to help build a world-class B2B sales function and drive enterprise revenue from Madrid, Milan, London, Warsaw, or fully remote. You will identify high-potential leads using data and AI tools, convert corporate clients through targeted outreach, and foster lasting relationships with key decision-makers. Expect to work in a fast-growing team with competitive pay, flexible hours, and strong support for learning and relocation. #J-18808-Ljbffr

Qualifications: Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura. • Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment., • Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin)., • Good working knowledge of Microsoft applications, Fidelio and hotel operating systems., • Proactive approach to problem solving., • Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts., • Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: • Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services., • Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction., • Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship., • Coordinates, organizes and supervises the front office operation., • Displays a full and comprehensive knowledge of the ships facilities, ports of call and services. xbhjioe, • Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Premium Automotive Sector | Hybrid – Madrid (Relocation Friendly) ¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar. Madrid, Spain Hybrid work model (on‑site during training) Full‑time (39 hours/week) €20,000 gross/year Replacement contract – full time Exclusive project for a premium automotive brand Are you proficient in Dutch and considering a professional move to Madrid ? Join Foundever and work on an exclusive customer service project for one of the world’s most prestigious luxury and sports car brands , while building your career in a vibrant international city. This opportunity is ideal for candidates already in Spain or open to relocating to Madrid for a stable, full‑time role in a global company. Your mission Handle and manage inquiries from high‑profile customers Identify customer needs and provide effective, tailored solutions Follow up on cases using CRM and ticketing tools Represent a premium automotive brand , ensuring the highest quality standards What we offer ~ Replacement contract with real possibilities of continuity ~ Full‑time position : 39 hours per week ~ Schedule : Monday to Friday, 8‑hour shifts between 07:30 and 20:00 ~ Salary : €20,000 gross per year, with growth opportunities ~ Fully paid initial training (3 weeks) ~- Training schedule: 09:00 – 18:00 ~- On‑site in Madrid ~- Immediate start Relocation information This role requires residence in Madrid and availability to work on‑site during training After training, a hybrid work model applies according to project guidelines Candidates relocating from abroad should be legally eligible to work in Spain before the start date The recruitment team will guide you through the onboarding steps once selected Additional benefits Refer a Friend Program with referral bonuses Free language classes to continue developing your skills Discounts on technology and other corporate benefits Employee Experience Program with regular activities that promote team connection and well‑being What we are looking for Proficiency in Dutch. Advanced English (minimum B2) Previous experience in customer service Strong customer orientation and team spirit Experience with ticketing tools is a plus At Foundever, we invest in you We support your professional and personal development through a comprehensive well‑being approach: Move Well : workout routines and healthy habits Eat Well : nutritional content and practical guides Live Well : work‑life balance, mindfulness, and stress management Do Well : social impact initiatives and volunteering Create your best moments. xbhjioe Join #FoundeverLife . Foundever is committed to equal opportunities, diversity, and inclusion , with zero tolerance for any form of harassment or discrimination. This recruitment process supports blind CV screening .

About us: ¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo. Vidoomy is a company specialized in the distribution of video advertising across premium websites. More than 3,000 publishers are part of our inventory! Our goal is clear: to provide the best coverage service for advertisers while maximizing monetization opportunities for the publishers who trust us every day. Founded in 2017, our headquarters are located in Madrid, but our vision has no borders. We currently operate in more than 20 countries and continue to expand rapidly. Our international team and global presence are growing at an unstoppable pace. Thanks to our unique technology, we manage advertising requests for approximately 600 million unique users every day, generating around 5 billion daily requests — a figure that continues to grow month after month. A huge challenge that we proudly and enthusiastically embrace! About you: As an Account Manager Trainee at Vidoomy, we are looking for someone ambitious, proactive, and highly motivated. What do we expect from you? • Italian and professional fluency in Spanish and English (C1 level), both spoken and written (this will be evaluated during the interview process)., • Knowledge of Microsoft Office., • Excellent communication skills., • Analytical mindset and attention to detail when working with data and reports., • Excellent communication and interpersonal skills., • Proactive attitude, eager to learn and take ownership of tasks., • And most importantly, we are looking for someone eager to become part of a globally successful and constantly growing project! What will your mission be? • Identify and prospect new publishers in the Italian market to expand our network., • Reach out to potential partners through different channels to generate new business opportunities., • Learn how to negotiate and close deals with new publisher accounts., • Provide support in daily client communication and basic issue resolution., • Build and maintain strong relationships with publishers to maximize their engagement and performance., • Conduct detailed report analysis to support client performance and detect growth opportunities., • Research the Italian market to stay on top of trends, competitors, and potential leads. Why Vidoomy? In addition to our amazing team, dynamic culture, and ambition to achieve success, at Vidoomy we offer a variety of benefits that make this an extraordinary place to work. Join us and enjoy: • Working in a modern and centrally located office in the heart of Madrid., • A young, multicultural, and energetic environment where every day is an opportunity to learn and grow., • Moving around the city? Do it in style! Enjoy free access to our Vidoomynetes (our electric scooters) to get wherever you want., • Celebrate your birthday properly ! Take the day off and enjoy it however you like., • Stay energized with fresh fruit and unlimited coffee., • Weekly team-building activities and celebrations for every new achievement, because together we accomplish great things., • Be part of an exciting and ambitious project alongside some of the best professionals in the industry. xbhjioe Do you meet all these requirements? Then apply now — we are waiting for you

Shape the future of logistics with us! Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in Central Europe. As the primary point of contact for our customers in the DACH-region , we’re looking for a Customer Service & Asset Specialist to join our team. In this role, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. our Bönen (Germany) office OR our office in Agrate Brianza, Milan (Italy) OR our office in Madrid (Spain) You provide customer support in the DACH region and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good German and English language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Permanent contract with a competitive remuneration package aligned with your skills and experience. Local benefits , depending on the final location of hire Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Field Service SpecialistApplyremote type: Office - Flexiblelocations: Spain - Madridtime type: Full timeposted on: Posted Todayjob requisition id: JR345647To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.The Agentforce Field Service Consultant serves as the primary strategic driver for complex deal execution. You are responsible for understanding the customer’s technology landscape and aligning Field Service capabilities to achieve their business outcomes. You own the technical vision—translating complex business requirements into solution architectures and roadmaps that best leverage resource and asset management, scheduling, and mobile technologies. This role requires both technical leadership and strategic domain expertise in Field Service. You will provide deep expertise dedicated to Field Service, communicating it's value, product differentiation and demonstrating how it helps the customer meet their objectives. From performing targeted demos on specific use cases to architecting the final solution, you lead the end-to-end process of proving how our Field Service & Operations solutions deliver transformative business value.### Key Responsibilities* Demonstrates deep familiarity with scheduling in mobile, asset management, and integration technologies.* Understands market landscape, competition, and technical architecture to establish Salesforce’s Field Service solution as the best choice to meet customer needs.* Provides actionable technical recommendations and insights to clients that focus on driving usage at scale in production.* Leads technical design sessions, designing and documenting domain-specific workflows and architectures that are aligned with the client’s business objectives.* Fosters and develops customer champions while establishing technical credibility with clients and account partners through discovery calls.* Presents Executive level product demonstrations to key stakeholders and answers questions to highlight the value of Field Service solutions.* Translates business requirements into solution architectures and roadmaps that best leverage Field Service, assets, and mobile capabilities.* Handles customer technical due diligence and risk management processes to ensure complex mobile and scheduling deployments align with enterprise requirements.### Job QualificationsRequired 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture, with a focus on field service, asset management, or mobile workforce solutions Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience Deep expertise in Salesforce Field Service (FSL), including scheduling optimization, mobile capabilities, and asset management configuration Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders Demonstrated ability to manage technical due diligence and risk assessment processes in complex deal cycles Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)* Experience in competitive positioning and understanding of the field service technology landscapePreferred Salesforce certifications (e.g., Salesforce Field Service Consultant, Application Architect, or System Architect) Background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications, or similar) Experience working in or alongside a customer success, professional services, or consulting capacity Familiarity with Agentforce, AI-driven scheduling, or agentic workflow automation Track record of developing customer champions and technical trust-based relationships in enterprise accountsUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best*. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. #J-18808-Ljbffr

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La empresa Meliá Hotels International ofrece una oportunidad en Revenue Management para optimizar precios y distribución en su portfolio. Se busca profesional con experiencia en pricing, gestión de inventarios y manejo de canales de venta, con foco en ventas directas y paridad en múltiples plataformas. La posición implica coordinación con equipos de Ventas, G&E y RM para cerrar campañas, crear escenarios y mantener precisión de datos en sistemas internos como DUETTO y PMS. #J-18808-Ljbffr

Responsibilities 1. Responsible for the operation and management of the customer interaction channels, such as service hotlines, emails, ZOOMLINK, social media, etc., providing professional and timely customer service and support., 2. Responsible for answering customer inquiries from with accurate information about ZOOMLION products, technologies, after-sales services, etc. Responsible for registering all kinds of customer requests/inquiries in, including but not limited to: service orders complaint processes, consultation processes and etc., 3. Responsible for customer callbacks and satisfaction surveys,contact customers to get feedback and opinions via all sort of method such as calling, sending email, online chat and on-site, record the callback details and customer feedback in the system., 4. Responsible for monitoring and pushing service process, maintaining close communication with customers and product line service team, reminding service team to proceed with service orders promptly, reporting service violation cases to superiors., 5. Responsible for summarizing and reporting problems/suggestions in daily works, building and optimizing customer service processes and standards., 6. Responsible for promoting customer interaction channels to customers by coordinating with relevant departments to make materials such as service brochures and customer gifts., 7. Responsible for other key tasks assigned by the superiors such across-functional communication and cooperation, training about customer interaction channels (such as introduction of ZOOMLINK function and promotion), translation of working materials, etc. Qualifications 1. Bachelor's degree or above, with professional background in Business Administration, Engineering Machinery, Mechanical Manufacturing, English, International Trade, etc., 2. Over one year experience in after-sales service in the construction machinery industry, familiar with the entire after-sales service process., 3. In addition to being proficient in the Spanish, one must be fluent in English or Chinese and possess good listening, speaking, reading, and writing abilities., 4. Proficient in Microsoft software such as Word, Excel, PowerPoint, etc., 5. Identifying the corporate culture of ZOOMLION, one must have a good sense of service and empathy, be good at listening and communicating, be able to independently communicate with internal and external parties, handle customer demands, and have a strong sense of responsibility.