Trabajos Servicio al Cliente en Palma De MallorcaCrear alertasSin experiencia

Empieza tu carrera profesional aprendiendo cómo se gestiona un negocio.Estás estudiando una carrera universitaria o un ciclo superior, y buscas unas prácticas donde desarrollar experiencia real en ventas, atención al cliente, gestión y liderazgo?.Formarás parte de la actividad diaria de una of

Receive and attend to clients throughout their stay at the Hotel. Participate in the marketing of the Hotel (TTOO, commercial visits, events, etc. Previous experience of at least 5 years as Assistant Hotel Manager or Junior Manager in a holiday product.

HBX Group, headquartered in Palma, Mallorca, seeks a Strategic Account Manager to manage a portfolio of high-value clients and drive revenue growth. The role combines account management, commercial development and data-driven decision making, with travel and client engagements across markets. The successful candidate will leverage relationships, analyze KPIs and collaborate with internal teams to exceed objectives while delivering exceptional client satisfaction. #J-18808-Ljbffr

Account Management SpecialistApplylocations: Brighton - HT: Spain - Mallorcatime type: Full timeposted on: Posted Todayjob requisition id: R- HBX Group is the world’s leading technology partner, connecting and empowering the world of travel.We’re game-changers, disruptors, the people w

Aleacta Hospitality es una empresa especializada en la gestión de hoteles en Mallorca, donde la atención al cliente y la excelencia en el servicio son nuestra prioridad. Actualmente, buscamos incorporar un/a Jefe/a de Recepción en Palma o Sóller, para liderar el equipo de recepción y garantizar el correcto funcionamiento del departamento, ofreciendo a nuestros huéspedes una experiencia cercana, profesional y memorable desde su llegada hasta su salida. ¿Te apasiona el sector hotelero, tienes experiencia en recepción y disfrutas liderando equipos y cuidando cada detalle de la experiencia del huésped? ¿Eres una persona organizada, resolutiva y orientada al cliente? ¡Queremos conocerte! Tareas - Supervisar y coordinar el equipo de recepción, asegurando un funcionamiento eficiente y una atención de calidad. - Organizar los turnos y distribuir las tareas del equipo según las necesidades del hotel. - Garantizar una excelente atención al huésped durante todo el proceso de llegada, estancia y salida. - Gestionar y resolver incidencias, peticiones y posibles reclamaciones de los clientes de manera eficaz y profesional. - Coordinarse con los diferentes departamentos del hotel para asegurar una correcta comunicación y experiencia del huésped. Requisitos - Imprescindible diponer de un vehículo propio para poder desplazarse a la zona de trabajo. - Experiencia profesional mínima de 2 años en un puesto similar. - Nivel alto de inglés. Se valorarán positivamente los conocimientos de alemán. - Capacidad de liderazgo, gestión de equipos y coordinación de personas a cargo. - Disponibilidad para trabajar en turnos rotativos de mañana, tarde y noche, según las necesidades del servicio. Beneficios - Formar parte de un grupo hotelero con proyección en Mallorca. - Un equipo cercano y un entorno de trabajo profesional. - Oportunidades reales de formación y crecimiento interno. - Salario bruto anual según convenio colectivo de hostelería. Si cuentas con experiencia en el sector hotelero, orientación al cliente y motivación por asumir nuevos retos profesionales, esta puede ser una excelente oportunidad para incorporarte a un proyecto en crecimiento. Buscamos profesionales comprometidos, responsables y orientados a la excelencia en el servicio. Estaremos encantados de conocer tu perfil.

Strategic Account ManagerApply: Home Based - United Kingdom: Spain - Mallorca: Full time: Posted 8 Days Ago: R- HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.## JOB DESCRIPTION:About UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‐to‐reach, high‐value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.Job SummaryThe Strategic Account Manager is responsible for managing and growing a portfolio of assigned clients, building strong long-term relationships, and identifying opportunities to increase sales and profitability. Acting as the primary point of contact for customers, the role combines account management, commercial development, business analysis, and stakeholder engagement to drive client satisfaction, revenue growth, and business retention. ## Key Responsibilities Manage and develop relationships with a portfolio of assigned clients to achieve revenue and profitability targets. Act as the main point of contact for clients, coordinating requests and resolving commercial, operational, technical, and account-related issues. Identify and develop new business opportunities within existing and prospective client accounts. Conduct regular client meetings, visits, and virtual engagements to strengthen relationships and gather market intelligence. Attend industry events and trade shows to build relationships and identify growth opportunities. Analyze client performance, sales trends, and KPIs to identify opportunities for increased revenue and market share. Prepare client reviews, business updates, and commercial proposals based on data-driven insights. Use Salesforce CRM to manage account activities and maintain accurate records of client interactions, meetings, and opportunities. Collaborate with internal teams to ensure client needs are addressed effectively and efficiently. Monitor competitor activity and market trends to support strategic account planning. Support the achievement of commercial objectives through proactive account management and business development activities. Participate in regular coaching, training, and development activities to continuously enhance commercial and relationship management skills. ## Skills & Experience Proven experience in Account Management, Strategic Account Management, Business Development, Sales, or a related commercial role. Strong relationship-building and client management skills. Demonstrated ability to meet or exceed sales, revenue, and profitability targets. Strong commercial acumen with the ability to identify and develop growth opportunities. Experience analyzing performance data, KPIs, and sales trends to drive business decisions. Excellent communication, negotiation, and presentation skills. Experience managing multiple stakeholders and working cross-functionally. Proficiency with CRM systems, ideally Salesforce. Strong organizational and time-management skills with the ability to manage multiple accounts and priorities. Proactive, results-oriented, and customer-focused mindset. Willingness to travel regularly for client meetings, trade shows, and business development activities. Fluent English, written and spoken; additional languages are advantageous. At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world.* Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe. #J-18808-Ljbffr

HBX Group is a global technology partner in travel, linking hotels, transport and activities with a data-driven approach. The Account Optimization Manager builds strong hotel-partner relationships, drives revenue growth and occupancy through informed inventory strategies, and uses market intelligence to maximise profitability. The role emphasizes consultative, trust-based partner management, data insights, and collaboration with internal teams to achieve long-term performance in a fast-changing #J-18808-Ljbffr

En Proa Group, grupo líder en automoción con presencia en Illes Balears, Islas Canarias y la Península, seguimos creciendo. Somos más de 800 profesionales comprometidos en ofrecer soluciones de movilidad completas: Vehículos nuevos y de ocasión, Renting yRent a Car. Buscamos un/a Marketing Account Manager (Senior) que lidere la estrategia y gestión de marketing de una de nuestras marcas, con el objetivo de impulsar resultados, generar leads cualificados y trabajar de la mano de la dirección y los equipos comerciales. • Planificar, ejecutar y supervisar el Plan de Marketing, en coordinación con Dirección Comercial y Dirección de Marketing., • Diseñar y coordinar campañas multicanal (online y offline), con foco en la generación de leads y consecución de resultados., • Gestionar el plan de contenidos, la comunicación y la visibilidad de la marca en todos sus canales., • Analizar resultados y extraer conclusiones estratégicas a través de herramientas CRM y plataformas de marketing automation., • Realizar estudios de mercado, análisis de competencia y elaboración de informes que respalden la toma de decisiones., • Controlar presupuestos y la relación con proveedores., • Colaborar estrechamente con gerentes y directores, aportando un pensamiento crítico y capacidad de influencia en la toma de decisiones estratégicas., • Apoyar a los equipos comerciales con material de marketing, comparativas de producto y dossieres de apoyo a la venta., • Paquete retributivo competitivo:., • Salario fijo + variable trimestral según consecución de objetivos. A determinar según valía y experiencia, • Coche de empresa., • Oportunidades de crecimiento profesional en una empresa en expansión y transformación constante., • Formación continua y un entorno colaborativo de alto rendimiento., • Descuentos exclusivos en servicios del grupo (alquiler y compra de vehículos, Corporate Benefits)., • Jornada completa entre las 08:00 y 17:00, con flexibilidad horaria puntual para eventos o necesidades específicas. #J-18808-Ljbffr

Garantizar el cumplimiento de los estándares de calidad, imagen y servicio establecidos por MIM Hotels. Experiencia mínima de 3-5 años en posiciones similares en hoteles de 4 o 5. En Meliá Hotels International apostamos por la.

Sheraton Mallorca Arabella Golf Hotel Sheraton Mallorca Arabella Golf Hotel is part of Arabella Golf Resort Mallorca, one of the Mediterranean's leading golf and leisure destinations. Located in the exclusive residential area of Son Vida, the resort combines two hotels, four championship golf courses and a unique lifestyle offering just minutes from the centre of Palma. As one of Marriott International's most established and recognised brands, Sheraton has been bringing people together for generations through warm hospitality, vibrant social spaces and genuine service. At Arabella Hospitality, we combine the strength of this global brand with the personality, flexibility and long-term vision of a family-owned hospitality company deeply rooted in Mallorca. We are looking for an experienced Hotel Manager to lead the daily operation of the hotel and contribute to the continued success of the resort. The Hotel Manager is responsible for overseeing the day-to-day operation of the hotel, ensuring the highest standards of service, financial performance and operational excellence. The role works closely with department heads and corporate teams to foster an engaged culture, develop talent and continuously enhance the guest experience. • Lead the daily operation of the hotel, ensuring exceptional guest satisfaction across all departments., • Inspire, coach and develop department heads and operational teams, fostering collaboration and accountability., • Deliver budgeted financial results while identifying opportunities to improve profitability and operational efficiency., • Monitor service quality, guest feedback and operational KPIs, implementing continuous improvement initiatives., • Ensure compliance with Marriott brand standards, company policies and all applicable regulations., • Work closely with Revenue Management, Sales & Marketing, Finance, HR and other corporate departments to achieve business objectives., • Support talent development, succession planning and employee engagement initiatives., • Promote a culture of excellence, teamwork and continuous improvement throughout the hotel. #J-18808-Ljbffr

HBX Group is the world’s leading technological partner, connecting and empowering the world of travel.We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,00

Residencia en Mallorca o disponibilidad para establecerse en la isla.

About Us Castillo Hotel Son Vida is one of Mallorca’s most iconic luxury hotels and part of Arabella Golf Resort Mallorca. As the senior leader of the property, the General Manager plays a key role in representing the hotel, The Luxury Collection and Arabella Hospitality, building strong relations

HOTEL MANAGER Sheraton Mallorca Arabella Golf Hotel About us Sheraton Mallorca Arabella Golf Hotel is part of Arabella Golf Resort Mallorca, one of the Mediterranean's leading golf and leisure destinations. We are looking for an experienced Hotel Manager to lead the daily operation of the hotel

About Us Castillo Hotel Son Vida is one of Mallorca’s most iconic luxury hotels and part of Arabella Golf Resort Mallorca. The role The General Manager holds overall responsibility for the leadership, performance and strategic direction of Castillo Hotel Son Vida. Protect and enhance the reputatio

Buscamos un/a Marketing Account Manager (Senior) que lidere la estrategia y gestión de marketing de una de nuestras marcas, con el objetivo de impulsar resultados, generar leads cualificados y trabajar de la mano de la dirección y los equipos comerciales. Funciones:Planificar, ejecutar y supervisa

En Proa Group, grupo líder en automoción con presencia en Illes Balears, Islas Canarias y la Península, seguimos creciendo. Somos más de 800 profesionales comprometidos en ofrecer soluciones de movilidad completas: Vehículos nuevos y de ocasión, Renting yRent a Car.Buscamos un/a Marketing Account Manager (Senior) que lidere la estrategia y gestión de marketing de una de nuestras marcas, con el objetivo de impulsar resultados, generar leads cualificados y trabajar de la mano de la dirección y los equipos comerciales.Funciones:Planificar, ejecutar y supervisar el Plan de Marketing, en coordinación con Dirección Comercial y Dirección de Marketing.Diseñar y coordinar campañas multicanal (online y offline), con foco en la generación de leads y consecución de resultados.Gestionar el plan de contenidos, la comunicación y la visibilidad de la marca en todos sus canales.Analizar resultados y extraer conclusiones estratégicas a través de herramientas CRM y plataformas de marketing automation.Realizar estudios de mercado, análisis de competencia y elaboración de informes que respalden la toma de decisiones.Controlar presupuestos y la relación con proveedores.Colaborar estrechamente con gerentes y directores, aportando un pensamiento crítico y capacidad de influencia en la toma de decisiones estratégicas.Apoyar a los equipos comerciales con material de marketing, comparativas de producto y dossieres de apoyo a la venta.Se ofrece:Paquete retributivo competitivo:.Salario fijo + variable trimestral según consecución de objetivos. A determinar según valía y experienciaCoche de empresa.Oportunidades de crecimiento profesional en una empresa en expansión y transformación constante.Formación continua y un entorno colaborativo de alto rendimiento.Descuentos exclusivos en servicios del grupo (alquiler y compra de vehículos, Corporate Benefits).Jornada completa entre las 08:00 y 17:00, con flexibilidad horaria puntual para eventos o necesidades específicas.#J-18808-Ljbffr

Strategic Account ManagerApply: Home Based - United Kingdom: Spain - Mallorca: Full time: Posted 8 Days Ago: R-00023837HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.## JOB DESCRIPTION:About UsHBX Group is the world’s leading technological partner, connecting and empowering the world of travel. We bring together global and local brands in accommodation, transport, activities and payments, serving 300,000 hotels and 60,000 hard‐to‐reach, high‐value clients across 140 source markets. Tech-driven with a customer-first mindset, our commercial teams and talented HBX people are the heart of what makes us unique. At HBX, we believe that tech + data + people set us apart, supported by our “global approach, local touch” philosophy.Job SummaryThe Strategic Account Manager is responsible for managing and growing a portfolio of assigned clients, building strong long-term relationships, and identifying opportunities to increase sales and profitability. Acting as the primary point of contact for customers, the role combines account management, commercial development, business analysis, and stakeholder engagement to drive client satisfaction, revenue growth, and business retention. ## Key Responsibilities Manage and develop relationships with a portfolio of assigned clients to achieve revenue and profitability targets. Act as the main point of contact for clients, coordinating requests and resolving commercial, operational, technical, and account-related issues. Identify and develop new business opportunities within existing and prospective client accounts. Conduct regular client meetings, visits, and virtual engagements to strengthen relationships and gather market intelligence. Attend industry events and trade shows to build relationships and identify growth opportunities. Analyze client performance, sales trends, and KPIs to identify opportunities for increased revenue and market share. Prepare client reviews, business updates, and commercial proposals based on data-driven insights. Use Salesforce CRM to manage account activities and maintain accurate records of client interactions, meetings, and opportunities. Collaborate with internal teams to ensure client needs are addressed effectively and efficiently. Monitor competitor activity and market trends to support strategic account planning. Support the achievement of commercial objectives through proactive account management and business development activities. Participate in regular coaching, training, and development activities to continuously enhance commercial and relationship management skills. ## Skills & Experience Proven experience in Account Management, Strategic Account Management, Business Development, Sales, or a related commercial role. Strong relationship-building and client management skills. Demonstrated ability to meet or exceed sales, revenue, and profitability targets. Strong commercial acumen with the ability to identify and develop growth opportunities. Experience analyzing performance data, KPIs, and sales trends to drive business decisions. Excellent communication, negotiation, and presentation skills. Experience managing multiple stakeholders and working cross-functionally. Proficiency with CRM systems, ideally Salesforce. Strong organizational and time-management skills with the ability to manage multiple accounts and priorities. Proactive, results-oriented, and customer-focused mindset. Willingness to travel regularly for client meetings, trade shows, and business development activities. Fluent English, written and spoken; additional languages are advantageous. At HBX Group, we believe that diversity drives innovation and makes travel a force for good.We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.You will have the opportunity to work for a company that is going through significant change in becoming the world ́s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment. Have the opportunity to build strong and lasting business relationships and friendships from around the world.* Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.#J-18808-Ljbffr

Bienvenido a la Industria de la Felicidad! Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Además, al formar parte de Eurostars Hotel Company podr

Buscamos recepcionista para atender a los clientes con exquisita atención, gestionando entradas, salidas, reservas, facturación y solucionando incidencias para garantizar su satisfacción.

Empresas: Importante cadena hotelera de ámbito nacional e internacionalRecepcionista Únete a un equipo donde la hospitalidad marca la diferencia Buscamos una persona dinámica, organizada y orientada al cliente para formar parte de nuestro equipo de Recepción.

El puesto de recepción se centra en brindar una atención integral a las personas que acuden a un centro de atención al cliente, cuidando la calidad del servicio desde el primer contacto.Quien ocupe este rol será el punto de referencia para orientar, informar y asistir al público, manteniendo un

Hotelbeds Group is seeking an Account Optimization Manager in Palma, Spain, to enhance product competitiveness and manage a portfolio of hotel partners.

HBX Group in Palma, Spain, is seeking a results-oriented Supplier Manager to optimize hotel partner contracts, improve availability, and boost commercial performance. You will negotiate terms, manage a portfolio of suppliers, and use data dashboards to prioritise actions. Working within a collaborative commercial team, you will engage with partners, drive efficiencies across contracting processes, and contribute to HBX's growth in a fast-paced travel tech environment. #J-18808-Ljbffr