¿Eres empresa? Contrata supervisor de banquetes candidatos en Barcelona
About the job POSITION SUMMARY Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Buscamos Directores para nuestros Restaurantes de Barcelona. Un director de cafetería es un profesional encargado de supervisar y coordinar todas las operaciones y actividades relacionadas con la gestión de su cafetería. Su función principal es garantizar que el restaurante funcione de manera eficiente y cumpla con los estándares de calidad y servicio establecidos. Aquí tienes una descripción más detallada de las responsabilidades y tareas típicas de un director de cafetería: - Gestión de personal: Contratar, capacitar y supervisar al personal de la cafetería, incluyendo chefs, meseros, bartenders y personal de cocina. Programar turnos y gestionar la asignación de tareas para garantizar un servicio eficiente. Mantener un ambiente de trabajo positivo y motivador. - Operaciones diarias: Supervisar las operaciones diarias de la cafetería, asegurándose de que todo funcione sin problemas. Controlar el inventario de alimentos y bebidas y realizar pedidos de suministros según sea necesario. Asegurarse de que se cumplan las normas de seguridad alimentaria y las regulaciones de salud. - Atención al cliente: Garantizar un alto nivel de servicio al cliente y resolver cualquier problema o queja de manera efectiva. Mantener un ambiente acogedor y atractivo en la cafetería para los clientes. - Gestión financiera: - Administrar el presupuesto de la cafetería controlar los costos operativos. Supervisar la facturación y el proceso de pago, así como la gestión de efectivo. Analizar informes financieros para evaluar el rendimiento de la cafetería y tomar medidas para mejorar la rentabilidad. - Desarrollo de menú: Colaborar con el chef para diseñar y actualizar el menú, teniendo en cuenta las tendencias culinarias y las preferencias de los clientes. Determinar los precios de los platos y bebidas de acuerdo con los costos y la competencia. - Marketing y promoción: - Desarrollar estrategias de marketing para atraer nuevos clientes y retener a los habituales. - Organizar eventos especiales, promociones y campañas publicitarias para aumentar la visibilidad de la cafetería. - Gestión de eventos: - Coordinar la organización y ejecución de eventos especiales en el restaurante, como cenas temáticas, celebraciones y banquetes. Cumplimiento normativo: Asegurarse de que la cafetería cumpla con todas las leyes y regulaciones locales y estatales, incluyendo licencias y permisos. En resumen, un director de la cafetería desempeña un papel crucial en la gestión y operación exitosa de un establecimiento de comida y bebida. Deben ser líderes efectivos, tomar decisiones estratégicas y garantizar una experiencia positiva para los clientes mientras administran eficientemente los recursos de la cafetería.
Job Number 24129205 Job Category Event Management Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain Schedule Full-Time Located Remotely? N Relocation? N Position Type Management OVERVIEW Under the supervision of the Director of Convention Services Manager, coordinates and executes group assignments turned over by the Groups Sales team. HOW IT´S DONE Scope of position: Monitors and prepares all information related to contractual agreements pertaining to rooms, meeting space, beverage and food and special concessions. Coordinates all event details with Meeting Planner which are then communicated to operational departments through BEO´s (Banquet Event Orders) and GFS (Group Fact Sheet). Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling. Maintain strong client relations and follow up on deposits due, rooming list and all necessary information to organize all group needs. Verify credit information submitted in Finance department at point of turnover. Participate in insider tours and plan meetings for upcoming groups and potential affiliate business. Promote the use MI Leads as a means of referral and Marriott Bonvoy: acquire full knowledgeable understanding of the program and assist when creating reslinks. Participate in trainings and other sales-related meetings as required. SPECIFIC JOB KNOWLEDGE, EXPERIENCE, SKILLS AND ABILITIES • Must be able to speak, read, write and understand Spanish and English. • Minimum of two years’ experience in hotel operations and proven experience in a similar role. • Excellent communication skills, both verbally and written. • Excellent organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative • Enjoys working as part of a team • Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems Hours: The typical working days of the Convention Services Managers depend on groups and events business. The working hours should be from 09.00 AM to 17.00 PM, but are flexible according to evening and weekend events taking place in the hotel. Role duties: Listed below is an outline of some of the duties and responsibilities of the Convention Services Manager: • Attend weekly Conventions department meeting. • Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview. • Attend one to one meetings with Director of Conventions Services What the Convention Services Manager is not: • A replacement for the Banqueting Manager • A replacement of the W Meetings Insider Position Requirements: • University educated • Relevant experience in a sales manager role in hotels • Consistent career path to date • Excellent command of Spanish and English language (both written and spoken • Consistent track record of achievement in hotel sales • Replacement contract to cover a sick leave Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Desde Gallery Hotel 4*S BARCELONA buscamos un/a SUPERVISOR/A DE CAMAREROS/AS PARA NUESTROS EVENTOS Y BANQUETES. Responsabilidades: - Gestionar las diferentes órdenes de servicio de cada evento y banquete junto a cocina y el departamento de eventos. - Montaje de salas. - Preparación de todo el servicio de mesa, vajilla y cubertería. - Atender a los clientes y proveerles del servicio requerido. - Dirigir y apoyar a los camareros durante los eventos y banquetes. Para el puesto se requiere: - Buen nivel de inglés. - Conocimiento en Gestión de Banquetes. Ofrecemos: - Jornada completa (40h/sem). - Turno de trabajo seguido. - 2 días de descanso consecutivos.