
📢!Nueva oportunidad laboral!📢 🍙En Grupo Sibuya nos encontramos en búsqueda de un/a Ayudante/a de camarero para nuestro restaurante Sibuya Urban Bar ubicado en Barcelona🍣 📍 Carrer de Can Segalar, 14 🚀Si buscas estabilidad, buen ambiente de trabajo y quieres aprender con nosotros, !Te esperamos!🚀 Te ofrecemos 💼Contrato indefinido. ⌚Jornada de 10h semanales (puede haber algún turno partido) mas horas complementarias. 🌞Mínimo dos días de descanso a la semana. 💰Salario según convenio. 💰Sistema de incentivos 💪Formar parte de un equipo joven y con gran futuro profesional. 📩¡Inscríbete ahora, queremos conocerte! 📅 Disponibilidad de incorporación inmediata. Si trabajas de forma honesta, te superas día a día, eres curioso y estas dispuesto a afrontar los desafíos como pasión y Rock&Roll, ¡este es tu sitio! #SOMOSCURIOSOS #SOMOSHONESTOS #SOMOSUNEQUIPOCOMPROMETIDO #SOMOSROCKANDROLL

¿Tienes experiencia en hostelería y buscas una nueva oportunidad laboral? ¿Te gustaría trabajar en un hotel junto al mar y desarrollar tu carrera profesional en Marriott? Si es así, ¡te estamos buscando! Desde Hotel AC Gavà mar creemos en las personas y en su talento. Por eso, queremos ayudarte a crecer y encontrar tu lugar en el mundo laboral, aportando conocimientos y experiencia de forma mutua. Buscamos personas motivadas, dinámicas, con ganas de aprender y emprender retos que fomenten su desarrollo profesional. Formarás parte de un hotel perteneciente a una reconocida cadena hotelera internacional, ubicado en Gavà Mar. AC Hotel Gavà Mar es un hotel urbano totalmente reformado con 69 habitaciones. Además, dispone de siete salas de reuniones para eventos, reuniones de negocios o ceremonias privadas en una ubicación inmejorable junto a la playa. Gracias a nuestro nuevo concepto actual, cálido y mediterráneo, creamos ambientes versátiles y acogedores, tanto para nuestras habitaciones como para los espacios comunes y para eventos, asegurando que la experiencia de nuestros huéspedes, así como nuestras reuniones y otras celebraciones sean aún más especiales y memorables. Ofrecemos cocina mediterránea, siempre de productores locales con ingredientes de temporada y la más alta calidad. La experiencia se complementa con nuestro magnífico bar, donde ofrecemos un menú de cócteles exclusivos y una hermosa terraza con piscina y vista al mar. La persona que necesitamos debería tener: • Experiencia previa demostrable en hostelería como cocinero/a, • Imprescindible formación específica del puesto., • Disponibilidad total horaria y flexibilidad., • Imprescindible hablar castellano. Funciones/Responsabilidades • Preparar, cocinar y presentar los platos del menú según recetas y procedimientos establecidos., • Asegurar el correcto almacenamiento de ingredientes y alimentos preparados., • Controlar la calidad y frescura de los productos utilizados., • Mantener la limpieza y el orden de su estación de trabajo y utensilios., • Colaborar con el equipo de cocina en el montaje de platos y servicio en horas pico., • Aplicar las normas de higiene y seguridad alimentaria (por ejemplo, APPCC)., • Informar sobre cualquier necesidad de reposición de productos o mal funcionamiento de equipos.

About the job Localidad: Barcelona Provincia: Barcelona País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para Sercotel Hotel Group en nuestros hoteles situados en el Baix Llobregat, donde tus principales funciones serán: • Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel., • Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca., • Controlar las entradas y salidas del hotel., • Gestionar las nuevas reservas., • Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente., • Contestar los e-mails que lleguen durante el turno de trabajo., • Atención telefónica., • Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? • Haber cursado Grado en Turismo o estudios similares., • Experiencia de mínima de 2-3 años en la posición descrita., • Imprescindible nivel avanzado de inglés (se valorará de manera positiva el dominio de otros idiomas)., • Conocimiento en programas de gestión hotelera, preferiblemente Opera., • Alta orientación al cliente y vocación por su trabajo., • Persona con iniciativa, dinámica, polivalente y con muchas ganas de aprender. Se ofrece Inscríbete y descubre lo que Sercotel te puede ofrecer: • Contrato indefinido (40hs/semana)., • Horarios rotativos., • Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Reception Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

📢!Nueva oportunidad laboral!📢 🍙En Grupo Sibuya nos encontramos en búsqueda de un/a Ayudante/a de cocina para nuestro restaurante Sibuya Urban Bar ubicado en Les Corts, Barcelona🍣 📍 Carrer de Can Segalar 14 🚀Si buscas estabilidad, buen ambiente de trabajo y quieres aprender con nosotros, !Te esperamos!🚀 Te ofrecemos 💼Contrato indefinido. ⌚Jornada de 15h semanales (puede haber algún turno partido) mas horas complementarias. 🌞Mínimo dos días de descanso a la semana. 💰Salario según convenio. 💪Formar parte de un equipo joven y con gran futuro profesional. 📩¡Inscríbete ahora, queremos conocerte! 📅 Disponibilidad de incorporación inmediata. Si trabajas de forma honesta, te superas día a día, eres curioso y estas dispuesto a afrontar los desafíos como pasión y Rock&Roll, ¡este es tu sitio! #SOMOSCURIOSOS #SOMOSHONESTOS #SOMOSUNEQUIPOCOMPROMETIDO #SOMOSROCKANDROLL

About the job Localidad: Sant Just Desvern Provincia: Barcelona País: España Perfil: RECEPCIÓN Nº Vacantes (puestos): 1 Tipo de oferta: ESPECIALISTA Funciones ¿Quieres continuar desarrollando tu carrera profesional en el área de recepción? ¿Te apasiona el mundo de los hoteles y quieres formar parte de Sercotel Hotel Group? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Recepcionista para Sercotel Hotel Group en nuestro Sercotel Porta Barcelona, donde tus principales funciones serán: • Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel., • Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca., • Controlar las entradas y salidas del hotel., • Gestionar las nuevas reservas., • Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente., • Contestar los e-mails que lleguen durante el turno de trabajo., • Realizar el cuadre de caja., • Atención telefónica., • Participar, velar y asegurar, según las responsabilidades y funciones de su puesto de trabajo, el cumplimiento del Sistema de Compliance Penal. Requisitos ¿Qué necesitas para aplicar? • Haber cursado Grado en Turismo o estudios similares., • Experiencia mínima de 1-2 años en la posición descrita., • Imprescindible nivel avanzado de inglés, castellano y catalán, • Conocimientos de PMS Gestión Hotelera, preferiblemente Opera., • Conocimientos medios/avanzados de las herramientas del Paquete de Office Word y Excel., • Alta orientación al cliente y vocación por su trabajo., • Persona con iniciativa, dinámica, polivalente y con muchas ganas de aprender. Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada completa (40hs/semana)., • Horario rotativo: 07:00 - 15:00 / 15:00 - 23:00 y de 23:00 - 07:00, • Salario según convenio., • Buen clima laboral e incorporación a un gran equipo de trabajo dinámico y profesional., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Reception Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.

¿Te mola lo urbano, lo social y conocer peña nueva? Este trabajo tiene todo eso y más ✨ Equipazo joven que lo da todo cada día ⏰ Turnos flexibles para que no te ralles con tu tiempo 🎓 Formación desde el minuto uno (y cero dramas) 📍Curro en pleno centro de Barcelona, ¡donde pasa todo! ⚡ Paga semanal para que te lo goces sin esperar Exprime tu rollo, suma experiencia y pásatelo brutal currando ¡Dale caña y únete ya!

About the job Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction. · Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet.· Answer guest emails.· Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.) · Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note. · Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor.· Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties· All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Department: Other About you QUALIFICATIONS: · Education: High school diploma or equivalent vocational training certificate. Some college education or a university degree is preferred. A degree in hospitality management is desirable. · Experience: Prior hotel experience preferred. Prior experience within a five-star hotel brand preferred. · Technical Knowledge: Ability to use computer programs and equipment. Proficient in using a computer keyboard. Knowledge of Opera is a plus. · Communication: Ability to understand and speak English in order to comprehend and respond to information and handle advanced guest requests both verbally and in writing. Knowledge of other languages is preferred. · Skills: Problem-solving, flexibility, active listening, emotional intelligence, customer service, assertive communication, commitment, responsibility, patience, ability to work under pressure, and effective non-verbal communication. · Grooming: All Nobu Hotel Barcelona employees are expected to maintain a well-groomed appearance in accordance with company standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

Estamos buscando personas emprendedoras y con ganas de empezar un reto y descubrir esta profesión. ¿Tienes Fortaleza y capacidad de negociación y asesoramiento? ¡Puede ser que podamos formar un futuro profesional! Te ofrecemos: Programa formativo y continuado Amplia gama de servicios a tu disposición: fotógrafos especializados en interiorismo, arquitectos, departamento legal Herramientas de Marketing personalizadas Posibilidad de crecimiento laboral Contrato indefinido Salario Fijo de 1400€/netos + Atractivo Variable Altas comisiones por ventas y primas económicas por objetivos mensuales y anuales. Crecimiento dentro de la empresa mediante la apertura de un delegación y tu como futuro socio. Importante: Tener documentación en regla.

Empresa de transporte y logística busca repartidor/a con experiencia para incorporarse a nuestro equipo. El trabajo consiste en la distribución de mercancía en rutas locales y urbanas. Es un puesto físicamente exigente, por lo que se requiere buena forma y actitud proactiva. Requisitos: -Carnet de conducir C en vigor. -Buena orientación en la ciudad y trato responsable con clientes y mercancías. -Disponibilidad horaria y compromiso. Ofrecemos: -Jornada completa. -Buen ambiente de trabajo y posibilidad de continuidad. Incorporación inmediata. Zona franca.

After Gym Club Reset & Beauty After Gym Club (GAC) es una red de bienestar urbano que ofrece sesiones rápidas de relajación y tonificación en gimnasios y centros deportivos. Estamos buscando comerciales dinámicos, con iniciativa y pasión por el bienestar para colaborar en la expansión del proyecto, visitando gimnasios y presentando el servicio GAC. Tu función: • Prospección de nuevos gimnasios y centros colaboradores., • Presentación del modelo GAC y seguimiento de visitas., • Colaboración directa con el equipo de operaciones para la fase piloto y la apertura de nuevos puntos. Ofrecemos: • Formación inicial y material profesional de apoyo., • Comisiones atractivas e ingresos recurrentes por cartera activa., • Flexibilidad horaria y posibilidad de crecimiento dentro del proyecto., • Incorporación a una marca sólida, moderna y con propósito. Buscamos personas: • Con don de gentes, energía positiva y orientación a resultados., • Que valoren la salud, el deporte y el bienestar., • Con disponibilidad para moverse y capacidad para trabajar de forma autónoma. Si te motiva un proyecto con propósito y visión de futuro, únete a After Gym Club.

Estamos buscando un dependiente/a de tienda para unirse a nuestro equipo en Pasarela Roja. Nuestra tienda de moda masculina está ubicada en los principales centros comerciales de Catalunya, y nos apasiona la moda y ofrecer un excelente servicio al cliente. Responsabilidades: • Proporcionar atención personalizada a nuestros clientes, asegurando una experiencia de compra satisfactoria., • Recibir, reponer y organizar la mercancía en el almacén y en la tienda., • Gestionar el inventario y asegurar que la tienda esté siempre bien surtida., • Realizar transacciones en caja de manera precisa y eficiente. Requisitos: • Persona con habilidades interpersonales, responsable y capaz de trabajar en equipo., • Pasión por la moda y el trato con el público. Únete a Pasarela Roja y trabaja en un entorno donde se valora la actitud y el compromiso. Ofrecemos un ambiente de trabajo dinámico en el sector de la moda urbana y streetwear.

About the job Principal Responsibilities / Position Purposes: The Night Manager acts as the senior leader on duty overnight, responsible for ensuring all hotel operations run smoothly and securely during the night. This role provides hands-on leadership across departments, supervises the night HSK (Housekeeping) team, and guarantees service continuity through close coordination with day teams. The Night Manager ensures guest experience excellence, compliance with health and safety regulations, and operational readiness for the following day. ESSENTIAL FUNCTIONS 35% Night Operations Oversight & Cross-Department Coordination · Supervised all overnight hotel operations, including the Front Office, housekeeping, F&B closing procedures, Engineering, and Security. · Lead the nightly handover to ensure all incidents, guest requests, and maintenance issues from all departments are documented and communicated to the day team. · Ensure proper closure and reconciliation of all F&B outlets in collaboration with department heads. · Monitor and resolve guest incidents or emergency in real time. 20% Housekeeping Supervision & Standards · Oversee the nightly performance of the HSK team and its task completion. · Conduct a weekly walkthrough with the HSK Manager to review cleanliness standards and operational issues. · Validate the proper turnover of guest rooms, public areas, and linen inventory during the night shift. 15% Guest Experience and security · Ensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution. · Coordinate with Security to monitor access control, CCTV, and general hotel safety. · Handled VIP arrivals/departures and special guest requests during the night. 15% Property Walkthrough & Quality Control · Perform nightly walkthroughs of all hotel areas, noting operational, maintenance, or cleanliness issues. · Complete daily Duty Manager reports including handovers, observations, and security checks. · Collaborate with the Quality and Engineering teams to ensure deficiencies are addressed promptly. · Review the proper disposal and handling of waste and garbage, to ensure compliance with hygiene standards, recycling protocols, and designated pick-up times. 10% Emergency & Incident Management · Act as the primary point of contact in emergency: fire alarms, guest health situations, power outages, or security issues. · Lead crisis protocols and document all relevant actions taken when needed. 5% Team Leadership & Training · Provide guidance and real-time coaching to night staff across departments. · Support training and development initiatives by observing performance and reinforcing the Nobu values and service ethos. SUPPORTIVE FUNCTIONS · Ensure nightly handovers are accurate, detailed, and ready to be reviewed in the morning. · Participate in audits and continuous improvement initiatives. · Support the implementation of digital tools and SOP updates during night hours. Corporate Goals · Ensure KPI targets are met for guest satisfaction, health & safety compliance, and inter-departmental communication. · Contribute to the achievement of BSS performance standards. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following competencies and be able to demonstrate the ability to perform the essential functions of the role, with or without reasonable accommodation: Bilingual communication skills in Spanish and English, both verbal and written. Demonstrated leadership skills with the ability to motivate and support cross-departmental teams. Ability to work independently and make sound decisions under pressure or in emergency situations. Professional demeanour, punctuality, and high ethical standards. Strong organizational skills with keen attention to detail. Ability to maintain confidentiality of guest, team, and property information. Proactive and solution-oriented mindset to continuously support and elevate the brand. Familiarity with Opera PMS or similar hotel management systems is a plus. Department: Reception About you QUALIFICATIONS Education: Bachelor’s degree in hospitality management, tourism, or a related field preferred. Equivalent experience in night operations leadership may be considered in lieu of formal education. Experience: Minimum 2 years in a leadership or supervisory role within hotel night operations or the front office. Prior experience as a Night Auditor, Night Supervisor, or Duty Manager is highly valued. Language required: English. Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

🚀 Impulsa tu carrera en bienes raíces con Urban Grup ¿Eres un agente inmobiliario con experiencia y buscas nuevas oportunidades para crecer? En Urban Grup Inmobiliaria, estamos buscando profesionales motivados y comprometidos para unirse a nuestro equipo. 🔹 ¿Qué te ofrecemos? ✅ Altos ingresos con un esquema de comisiones atractivo. ✅ Flexibilidad total para gestionar tu tiempo y trabajo. ✅ Cartera de clientes y listados para empezar desde el primer día. ✅ Formación y apoyo continuo para maximizar tu éxito. ✅ Posibilidad de crecimiento: Si tienes habilidades de liderazgo, podrás gestionar tu propio equipo y construir tu delegación. 🔹 ¿Qué harás? 🏡 Asesorar y acompañar a clientes en la compra y venta de propiedades. 🤝 Negociar contratos representando sus intereses con profesionalismo. 📈 Mantenerte actualizado sobre el mercado y las tendencias del sector. Si eres un excelente comunicador, tienes habilidades de negociación y pasión por los bienes raíces, esta es tu oportunidad de crecer y destacar. 📌 Requisito indispensable: documentación en regla. 📩 ¿Listo para dar el siguiente paso? Contáctanos y descubre todo lo que podemos lograr juntos. #UrbanGrup #EmpleoInmobiliario #AgenteInmobiliario #OportunidadProfesional #BienesRaíces

About the job Job Summary The Guest Experience Supervisor plays a pivotal role in curating memorable, seamless, and personalized experiences for every guest. This position oversees the daily operations of the Guest Experience team, including Concierge and PBX, in accordance with Nobu's global standard of understated luxury and intuitive hospitality. This leader supports staff training and service execution while actively engaging with guests to elevate their journey from arrival to departure. Essential Duties & Responsibilities Lobby Leadership: Maintain a strong, visible presence in the lobby and arrival areas throughout the day. Personally greet, engage, and assist guests, creating a welcoming and elegant atmosphere aligned with the Nobu experience. Service Excellence: Ensure all guest touchpoints, from arrival to departure are executed seamlessly, with thoughtful attention and personalization. Training & Development: Onboard and continuously train team members on luxury service standards, local knowledge, hotel features, and Nobu’s guest engagement philosophy. Operational oversight: Conduct daily briefings to align staff with upcoming arrivals, group movements, and special guest needs. Ensure all areas, the Front Desk, lobby, entrances, and storage areas, are clean, organized, and fully operational. Monitor adherence to key control, safety, and guest privacy standards. Guest Recovery: Proactively handled guest concerns and special requests, resolving issues with empathy and professionalism to ensure satisfaction. Coordination & Communication: Collaborate closely with the Front Office, Housekeeping, and Engineering teams to ensure a cohesive guest experience. Coordinate group movements, luggage handling, transportation requests, and VIP protocols. Administrative Duties: Maintain shift logs, track staff attendance, create maintenance requests, and document service issues as needed. Brand Ambassador: Represent the Nobu brand by consistently delivering a refined, discreet, warm, and culturally aware service style. Lead & Inspire: In the absence of a Front Office Manager, Assistant Manager, or Supervisor, lead and support the FD and Bell teams. Foster a culture of service excellence, attention to detail, and authenticity. Other responsibilities Adhere fully to all hotel and departmental policies, procedures, and operational standards, ensuring a safe, secure, and environmentally responsible workplace. This includes, but is not limited to, proper handling of lost and found items, emergency response protocols, and sustainability initiatives. Participate actively in hotel and departmental meetings, training programs, and informational sessions to stay informed and aligned with Nobu's service culture and operational goals. Maintain consistent and punctual attendance in accordance with hotel standards, recognizing that reliability is essential to both team performance and guest experience. Demonstrate professional, courteous, and respectful conduct toward guests, colleagues, and vendors at all times. This includes appropriate phone etiquette, attentive communication, and a consistently positive attitude. Perform any additional duties or special projects as assigned by leadership, ensuring they align with hotel policies, brand standards, and operational excellence. Department: Public Relations About you Requirements: Education: High school diploma or equivalent required; hospitality-related college education strongly preferred. Experience: Prior hotel experience required, preferably in a luxury or 4–5-star setting. Supervisory experience in guest-facing roles is a plus. Technical Skills: Proficient with computers, hotel systems, and common software (e.g., PMS, MS Office); comfortable using digital tools in daily operations. Communication: Fluent in English with strong verbal and written skills; additional languages highly valued. Additional: Excellent customer service and interpersonal skills, professional presence, attention to detail, basic math proficiency, and the ability to remain composed under pressure. Grooming: All Nobu Hotel Barcelona employees must maintain a well-groomed appearance in line with the company’s standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.