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Pasaría a formar parte del departamento de mantenimientos a clientes, debiendo tener en cuenta que incluye: - Trato con el cliente y análisis de necesidades del mismo - Mantenimiento de Servidores (Virtualizados y Físicos), microinformática, sistemas de video vigilancia, sistemas de Voz sobre IP, centralitas IP, almacenamiento, etc. - Instalación y mantenimiento de redes de datos en cableado estructurado y pequeñas instalaciones relacionadas - Mantenimiento de nuestra red de datos en servicio y Networking Requisitos - Conocimiento de Informática y Telecomunicaciones demostrable - Capacidad de Análisis, comunicación y ser persona responsable - Experiencia laboral demostrable Disponer de conocimientos básicos en: - Programas de oficina (Office) a nivel usuario - Windows Server (2008 – 2019) y Microinformática - Redes de datos de cobre y Fibra Óptica, cableado estructurado - TCP/IP - Sistemas de Video vigilancia IP y análogos - Virtualización de servidores VMware y almacenamiento - Networking a Nivel de Capa2 / Capa3 - Titulo de Grado medio o superior en Electrónica o Informática - Carnet de tipo B

Join our team as a Dutch-speaking Customer Support Agent in the automotive sector, where you will be the first point of contact for customers, providing top-notch support and solutions for various needs. Main Tasks: - Manage customer inquiries via phone, email, and chat, ensuring prompt resolutions. - Log contact details and resolve issues within established service level agreements. - Stay informed about products and services to provide accurate customer support. - Escalate significant issues to a Mentor as needed. - Follow all established project processes and procedures. - Support team members during absences and participate actively in team meetings. - Engage in additional tasks to sustain service performance and customer satisfaction. Requirements: - Native-level Dutch proficiency and fluent English. - Minimum of 1 year in customer service; automotive experience preferred. - Experience with electric vehicles is advantageous. - Familiarity with IT platforms and applications, including Windows and MS Office. - Strong listening and problem-solving skills to meet customer needs. - Ability to manage and resolve calls independently or escalate as necessary. - Commitment of at least 6 months to the role is required.