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  • IT Support Analyst
    IT Support Analyst
    20 days ago
    £32000–£38000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Sales and Marketing
    Sales and Marketing
    2 months ago
    £400–£3000 monthly
    Full-time
    Watford

    !!!We are looking for a motivated and outgoing Sales and Marketing Representatives to join our team. In this role you will be responsible for engaging with potential customers, presenting company's services and products. This role is ideal for someone who enjoys face to face interaction, are persuasive, enjoys meeting new people, also thrives on meeting sales and marketing targets and comfortable working independently in the field. THIS POSITION REQUIRES: • EXCELLENT COMMUNICATION SKILLS, • PERSISTENCE, • POSITIVE ATTITUDE, • STRONG WORK ETHIC, • ABILITY TO WORK INDEPENDENTLY AND MANAGE TIME EFFECTIVELY, • MUST BE RELIABLE AND PUNCTUAL, • previous sales or customer service experience preferred but not required, • must be 18+ with a valid ID and the right to work KEY RESPONSIBILITIES: • Present product and service information clearly and confidently to potential customers, • Educate customers on pricing and benefits, • Understand customer needs and offer appropriate solutions, • Meet and exceed weekly sales targets, • Record customers information accurately, • Always maintain a professional and respectful manner, • Canvass designated areas to generate new leads COMPENSATION & BENEFITS: • Base pay plus uncapped commission per week, • Weekly bonuses and incentives, • Full training and on the job support IF YOU ARE PASSIONATE ABOUT SALES & MARKETING AND READY TO GROW YOUR CAREES WITH A COMPANY THAT VALUES PERFORMANCE AND TEMWORK , DON'T MISS IT, APPLY NOW!

    No experience
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