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1st / 2nd Line IT Technician Location: Bradford Salary: Up to £28,000 Chapman Tate Associates are delighted to be working in partnership with a respected law firm based in Bradford, known for its commitment to excellence and client service. As part of their continued investment in technology, we’re seeking a 1st / 2nd Line IT Technician to join their internal IT team. This is a fantastic opportunity for a technically capable and service-driven individual to support a professional environment where reliability, discretion, and responsiveness are key. The Role You’ll be the first point of contact for IT support across the firm, resolving day-to-day technical issues and escalating where necessary. You’ll also assist with system maintenance, user onboarding, and contribute to ongoing infrastructure improvements. Key Responsibilities • Provide 1st and 2nd line support across desktop, laptop, and mobile devices, • Troubleshoot issues related to Windows OS, Microsoft 365, printers, and networking, • Manage user accounts and permissions via Active Directory, • Support legal software applications and liaise with vendors when needed, • Assist with hardware setups, upgrades, and office moves, • Maintain documentation and contribute to knowledge base updates What We’re Looking For • Previous experience in a 1st or 2nd line IT support role, • Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory, • Excellent communication skills and a calm, professional manner, • Ability to work independently and manage multiple support requests, • Experience in a legal or professional services environment is a bonus, • Relevant IT certifications (e.g. CompTIA, Microsoft) are desirable What’s on Offer • Salary up to £28,000, • Supportive and collaborative team culture, • Exposure to legal tech and secure IT environments, • Opportunities for training and career development, • Central Bradford location with excellent transport links

Morley that specialise within IT support and services.Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis.The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, S

Enterprise Risk Manager Leeds (Hybrid Working) Fixed Term Contract – 12months Competitive Compensation & Benefits At Border to Coast our purpose is to make a difference and we’re looking for a keen Enterprise Risk Manager to join our award-winning team. As a customer-owned and customer-focused organisation, integrity is one of our values, as is our collaborative and sustainable approach. Our focus is to secure the pensions of over a million people who have provided valuable service to their communities and society. We’re the largest UK asset manager outside London or Edinburgh, and we provide innovative investments that deliver sustainable returns over the long term. Enterprise Risk Manager The Risk team seeks to ensure that robust risk management and internal controls are delivered through the risk management framework, which forms an integral part of the firm’s decision-making. The Risk team provides independent assessment of the company’s overall risk and also provides regular reporting to both management and the Board and its committees in relation to current and emerging risks Role Specific Accountabilities • Support the Chief Risk Officer (CRO) and the team with interactions with key stakeholders e.g. Board, Chief Officers, Head of Departments, Company Secretary, and First Line Assurance Manager., • Collaborate with stakeholders and wider teams to embed risk culture, ensuring appropriate training requirements are identified., • Assist the CRO in evolving the risk framework in line with the Board’s expectations, • Lead/Facilitate SME workshops to build scenarios for risk stress testing, • Assist the CRO and Head of Finance in establishing the companies regulatory capital and liquidity requirements, • Support the CRO in delivering the ICARA each year, • Assist with the risk reporting, building and maintaining the corporate risk register., • Be responsible for the oversight of Enterprise risk on a day to day basis from a company perspective., • Provide 2nd line review and challenge across all risk types with the support of the Investment Risk Manager on Investment related risks, • Support the CRO in the second line oversight of Strategic Corporate change programs including attending project meetings and facilitating of risk workshops to ensure Risk Management standards are adhered to, • Support the Investment Risk Manager with second line oversight of Strategic Investment change programs including attending project meetings and facilitating of risk workshops where requested, • Support the CRO with Executive and Board level Committee paper preparation and agenda setting (predominantly ERC, CRC and BRC), • Chair the new Policy Governance Forum and maintain and manage the Policy Governance Framework, • Maintain and review the Risk Management Framework, Operational Risk Policy, Policy Governance Framework, and Risk Appetite Framework., • Facilitate Emerging Risk workshops to enable the identification, awareness and management of Emerging Risks, • Support the CRO with the oversight of reputational and conduct risk threats through the reporting process, • Support the CRO to review the Risk Functions Risk register, identify risks in own area of responsibility, recognise risks in all areas of the business and notify any such risks to your People Manager, Operational Risk Manager, and Investment Risk Manager., • Coach and provide counsel to the Investment and Operational Risk Managers on 2nd line risk and governance, • Play a leading role in the embedding of the new Enterprise-wide Risk Management System and the development of 2nd line oversight, complementing the work of the business and the First Line Assurance Manager Skills and Experience • Good report writing skills, • Strong presentation skills., • Understanding of financial capital adequacy requirement and impacts of risk., • Good knowledge of operational risk practices and industry standards., • Good understanding of risk frameworks., • Good understanding of policy writing and management processes., • Ability to challenge constructively, • High levels of integrity and trustworthiness, • Effective IT skills required for the job role, • Significant experience of financial services (preferably in the asset management sector), • Have a robust understanding of enterprise risk management policies, processes and procedures., • Good understanding of operational risk management, • Senior level experience of engagement with stakeholders, experience of delivering training and awareness About Us Border to Coast is the largest LGPS (Local Government Pension Scheme) pool in the UK. It is owned by 11 Local Government Pension Schemes (‘Partner Funds’). The Partner Funds represent 3,000 employers and over 1.1 million members. The Partner Funds are Bedfordshire, Cumbria, Durham, East Riding, Lincolnshire, North Yorkshire, South Yorkshire, Surrey, Teesside, Tyne and Wear and Warwickshire. The Partner Funds have £65.3bn in investments, of which Border to Coast is responsible for managing £55.4bn (as of 31 March 2025) across equities, fixed income, private markets, and global and UK real estate. Border to Coast’s purpose is to make a difference for the LGPS. We do this by working in partnership for a sustainable and better tomorrow through innovation, expertise, scale, and good governance. We welcome applications from people of all backgrounds. We have an open and supportive culture with a commitment to learning and valuing everyone’s skills and contribution.

Keep abreast of IT Trends and engage with IT Project & Support Team Leader to develop personal development plans. We have an opening in our IT Support department for an IT Support Technician working at a 1st or 2nd line level. Provide technical support, answering support queries either onsite or via

Our client is looking for 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. A supportive and colla

Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT System

Candidates with experience of: Helpdesk Engineer, Service Desk Technician, Infrastructure Engineer, 2nd Line Support Engineer, ICT Systems Engineer, IT Technician, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT System

Providing data stewardship of our application data, and providing 2nd line support for data queries raised by users. As an expert in one or more of our data domains, you will take ownership of the data we source, steward its quality and integrity, and ensure it delivers meaningful value to the busin

Keep abreast of IT Trends and engage with IT Manager to develop personal development plans. IT support 1st to 2nd line with potential for development. Raise any security concerns to the IT Manager.

Our client is looking for 2x Helpdesk Technicians within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. Provide 2nd line suppor

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a Windows 10/Windows 11 environment (HP, Dell and Lenovo). Note: People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and P

Line IT Support Engineer – Rochester - £32,000 + Great Opportunity!. Role: 2nd Line IT Support Engineer. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies.

Provide 2nd line IT support on a 24x7 shift pattern. Role: 2nd Line Support Engineer. Employer: Our client within the UK defence sector, with CBSbutler acting as the employment agency for this role.

The role will be based on site in Crawley 5 day per week and will involve taking escalations from the Service Desk as well as dealing with walk ups and deskside support. For more exciting roles and opportunities like this, please follow us on IT Recruitment. We are currently looking for an experienc

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP. Line IT Support Engineer – MSP – 48K. We welcome candidates of all ages and backgrounds.

Able to handle multiple competing priorities whilst possessing a high level of discipline, professionalism, and flexibility. Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. You will be responsible for resolving day-to-day

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

The right 1st/2nd Line IT Support Analyst will be part of a small IT team and will have skills in IT Support and troubleshooting. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, S

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. This is an exciting opportunity to join an established team who can provided you with development and training

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. The Service Desk Analyst will be the primary point of contact within

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

Deliver expert 2nd Line to some 3rd Line support across Windows 10/11, macOS, iOS, Android, and enterprise applications. Hands-on experience with ITSM tools and ITIL processes. Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery.

Provide technical support and expertise in Windows Server, Hyper-V, Office 365, Azure, Networking, and Firewalls. Design, build, and deploy server architecture with proper documentation. Line IT Support Engineer – External Customers.

Note – we are an equal opportunities employer and authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening. You’ll receive fantastic trainin

The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. Provide 2nd line support for Windows, Office 365, and other core systems. Morley that specialise within IT support and services.

During this role as 2nd Line Support, you'll be supporting our business customers across multiple services including Ethernet, broadband, voice (VoIP and PSTN), security, and hosting. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to

Our client, a small but rapidly growing MSP offering IT and web services, is seeking an enthusiastic and motivated 2nd Line Support Engineer to join their expanding team in Christchurch, near Bournemouth. This is an exciting opportunity for an individual looking to develop their career and potential

Strong experience in a 2nd/3rd Line Support role with additional end-user-facing experience. You will be joining an experienced and structured team of consultants with progression opportunities into more senior and technical positions. The team of experts help healthcare companies manage IT and cybe

Note – we are an equal opportunities employer and authorised and regulated by the Solicitors Regulation Authority and Financial Conduct Authority - we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening. You’ll receive fantastic trainin

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff an

Our client have an excellent culture and offer all positions with training and support. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Suppor

Manpower receives new job openings every single day, from companies in the driving, logistics, engineering and customer service sectors - and more! Find work fast by browsing our job openings and connecting with your local branch. We develop deep expertise in specialist talent markets with critical

The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. Provide 2nd line support for Windows, Office 365, and other core systems. Morley that specialise within IT support and services.

Application Support Analyst with 2nd and 3rd Line role at Free-Work UK. Provide 2nd and 3rd line support for the client’s application portfolio. Proven experience in 1st and 2nd line support.

You will be required to undergo and successfully gain a Disclosure Scotland and SC security clearance check to undertake this position. Problem Solving and Decision Making: Handle the majority of issues and customer concerns and suggest resolutions with minimum prompting from 2LS / Team Leader. The

For more exciting roles and opportunities like this, please follow us on IT Recruitment. We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking es

For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Manage incident queues and SLAs, desirable technical knowledge of mobile automation tools, and a commitment to

The Level 2/ Level 3 IT Support Engineer is to be capable of installing and maintaining computer hardware and software systems used to provide test and reference environments in direct support of deployed Live IT systems. Ability to work on site 2-3 days per week or as required within a close knit t

With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we’re looking for an experienced 2nd Line Engineer to join the team in our Durham office. Respond to and resolve 2nd Line IT incidents. You will be responsible for r

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a Windows 10/Windows 11 environment (HP, Dell and Lenovo). Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract. Understand wireless connectivity and fault diagnostics.

Familiarity with ITIL principles, ITSM tools, and change control processes. Inspirec have partnered with a fast-growing Managed Service Provider (MSP) with a dedicated internal IT function, supporting both our own team and a growing portfolio of external clients. Work with ITSM tools to track, escal

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

The role is onsite at one of Visionist’s customers, BEIS (Business, Energy and Industrial Strategy) and Department for International Trade (DIT). Provide 2nd line support to 10,500 staff based across London. Windows 10 and macOS end user support expertise.

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. With over 15,500 employees representing 110 nationalities, 695 vocational trainees and students, and a customer base exceeding 70,000, this company has been driving

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatmen

Do you thrive on providing excellent customer/colleague support and enjoy solving problems in a methodical and analytical manner? Are you self-motivated and enjoy learning new technical skills in an environment that allows you to innovate? Come and join our small, friendly and innovative team at our