2nd line it support jobs in RichmondCreate job alerts

A 2nd Line IT Support Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. Ability to support M365 services (Teams, SharePoint, OneDrive).

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

The role is onsite at one of Visionist’s customers, BEIS (Business, Energy and Industrial Strategy) and Department for International Trade (DIT). Provide 2nd line support to 10,500 staff based across London. Windows 10 and macOS end user support expertise.

Familiarity with ITIL principles, ITSM tools, and change control processes. Inspirec have partnered with a fast-growing Managed Service Provider (MSP) with a dedicated internal IT function, supporting both our own team and a growing portfolio of external clients. Work with ITSM tools to track, escal

Were looking for a proactive and passionate 2nd Line Software Support Technician to join our dynamic support team. Youll resolve complex tickets, mentor 1st Line teams, liaise with development for long-term solutions, and ensure smooth operations and outstanding service. Youll help drive issue

You will also advise on policy and procedures concerning the security of the Company’s IT systems and users’ applications and conduct on IT matters and use of applications, continually aiming to improve the support and reporting processes of IT Service Delivery through trend analysis, root cause

Key responsibilities include providing technical expertise, delivering excellent customer service, building stakeholder relationships, managing assets, designing and deploying server architecture, and supporting performance monitoring and escalation processes. This office-based role offers flexibili

Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communications is maintained. With over 15,500 employees representing 110 nationalities, 695 vocational trainees and students, and a customer base exceeding 70,000, this company has been driving

This commitment includes training managers and all other employees about their rights and responsibilities under the equality, diversity, and inclusion policy. We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatmen

Our client have an excellent culture and offer all positions with training and support. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Suppor

Your week will typically involve working from the central London office, supporting clients remotely and travelling to client sites (mostly in London) for installations, troubleshooting, or project delivery. Windows 10/11 and basic Windows Server admin. IT support role (preferably within an MSP or m

You will be required to undergo and successfully gain a Disclosure Scotland and SC security clearance check to undertake this position. Problem Solving and Decision Making: Handle the majority of issues and customer concerns and suggest resolutions with minimum prompting from 2LS / Team Leader. The

The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. Provide 2nd line support for Windows, Office 365, and other core systems. Morley that specialise within IT support and services.

Desk-based 2nd line support handling service requests, incidents, projects and calls that cannot be dealt with by 1st line or other 2nd line team members in a timely manner. The role requires a strong technical mindset and the ability to solve complex technical problems and remain calm during stress

This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking ownership of technical issues and delivering reliable solutions. Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff an

Application Support Analyst with 2nd and 3rd Line role at Free-Work UK. Provide 2nd and 3rd line support for the client’s application portfolio. Proven experience in 1st and 2nd line support.

For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Manage incident queues and SLAs, desirable technical knowledge of mobile automation tools, and a commitment to

The Level 2/ Level 3 IT Support Engineer is to be capable of installing and maintaining computer hardware and software systems used to provide test and reference environments in direct support of deployed Live IT systems. Ability to work on site 2-3 days per week or as required within a close knit t

For more exciting roles and opportunities like this, please follow us on IT Recruitment. We are currently looking for an experience 2nd Line Support Engineer to join a successful team provide onsite support to users. The role will be based on site in Crawley 5 day per week and will involve taking es

With a wealth of experience supporting businesses delivering the highest quality of technical support and infrastructure management, we’re looking for an experienced 2nd Line Engineer to join the team in our Durham office. Respond to and resolve 2nd Line IT incidents. You will be responsible for r

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a Windows 10/Windows 11 environment (HP, Dell and Lenovo). Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract. Understand wireless connectivity and fault diagnostics.

Ability to quickly learn and support basic Desktop & Laptop hardware and software in a Windows 10/Windows 11 environment (HP, Dell and Lenovo). Note: People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and P

The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They want an individual who has a great work ethic and can deliver outstanding customer service and push beyond customer expectation. Our client is an IT c

Line IT Support Engineer – Rochester - £32,000 + Great Opportunity!. Role: 2nd Line IT Support Engineer. Ideal candidates will have experience working with a wide skillset and have a thirst for technologies.

Experience in 1st & 2nd line support roles. Relevant 1st & 2nd Line Experience. Data & Technology Expert | UK & Global Markets | Senior Consultant at DVF Recruitment.

Provide 2nd line IT support on a 24x7 shift pattern. Role: 2nd Line Support Engineer. Employer: Our client within the UK defence sector, with CBSbutler acting as the employment agency for this role.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

The role will be based on site in Crawley 5 day per week and will involve taking escalations from the Service Desk as well as dealing with walk ups and deskside support. For more exciting roles and opportunities like this, please follow us on IT Recruitment. We are currently looking for an experienc

During this role as 2nd Line Support, you'll be supporting our business customers across multiple services including Ethernet, broadband, voice (VoIP and PSTN), security, and hosting. SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to

Strong experience in a 2nd/3rd Line Support role with additional end-user-facing experience. You will be joining an experienced and structured team of consultants with progression opportunities into more senior and technical positions. With very high company retention and employee-focused values, th

Our client, a small but rapidly growing MSP offering IT and web services, is seeking an enthusiastic and motivated 2nd Line Support Engineer to join their expanding team in Christchurch, near Bournemouth. This is an exciting opportunity for an individual looking to develop their career and potential

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

Provide second-line support in a fixed on-site location or potentially in a field capacity. IT Support Engineer (2nd Line). A strong generalist with solid second-line support experience.

Familiarity with ITIL processes and monitoring tools (e. You ll provide second line support to customers, ensuring smooth operation of their IT services and infrastructure. Diagnose and resolve 2nd line technical issues across desktops, servers, and end-user devices.

Provide 2nd Line support for end-users via phone, remote tools, and on-site visits. Backed by one of London’s most ambitious fibre infrastructure initiatives, this team is part of a company delivering full end-to-end connectivity services from design to support at scale. The team is hiring a 2nd L

This role is ideal for someone who is a problem-solver with a solid understanding of IT systems and ready to collaborate with cross-functional teams to enhance operational efficiency. Due to the volume of applications received for positions, it will not be possible to respond to all applications and

Experience in 1st/2nd line support is preferred but not essential; candidates with little experience are encouraged to apply. Ownership of incidents with the ability to recommend fixes and investigations. With over 20,000 employees worldwide, we are at the forefront of digitisation, advising on IT s

If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Your actual pay will be based on your skills and experience

An understanding of wireless connectivity and fault diagnostics. Ability to quickly learn and support basic Desktop & Laptop hardware and software in a W10/Win11 environment. Seeking an SC Cleared 2nd Line Desktop Support person for a 6-12 month on site government contract.

This role is ideal for a 1st / 2nd Line Technician with at least 2yrs experience in an IT helpdesk or support role, youll be confident troubleshooting a range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Minimum 2

This is an excellent opportunity for a motivated individual looking to build a career in IT support, with strong opportunities for professional development and hands-on exposure to a modern IT stack - including cloud platforms, Apple device management, and automation tools. Line IT Support Technicia

We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career. We provide voice, data, and mo

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Tele

The role involves day-to-day tasks associated with planning, implementing, and maintaining an Information Security Management System (ISMS), including managing cybersecurity risks, implementing network security measures, and ensuring compliance with industry standards. The Information Security Manag

Provide technical support and expertise in Windows Server, Hyper-V, Office 365, Azure, Networking, and Firewalls. Line IT Support Engineer – External Customers. The role involves working with Office 365, Azure AD, VMware/Hyper-V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, an

The ideal candidate would be someone that has 1-2 years experience within an 1st Line IT Support role and ideally you will have some qualifications like AZ-900, MS-900, SC-900 or be prepared to undertake these within the 1st 6 months, fully funded by my client. Investigate and diagnose Incidents by

Deliver expert 2nd Line to some 3rd Line support across Windows 10/11, macOS, iOS, Android, and enterprise applications. Hands-on experience with ITSM tools and ITIL processes. Maintain ITSM records (ServiceNow, Remedy, HEAT) and support ITIL-aligned service delivery.