2nd line it support jobs in WorthingCreate job alerts

The position is primarily remote, with occasional travel to the North West for on-site meetings and support. You'll provide both 1st and 2nd line IT support, working closely with key business stakeholders to ensure systems remain reliable, efficient, and fit for purpose. This is a fantastic opportu

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Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices. Provide 1st line support and triage tickets to 2nd & 3rd line support teams. Respond to user reques

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Support a long-term customer with consistent demand and ongoing projects. Experience in a 1st or 2nd line IT support role (MSP experience a bonus). Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools.

Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands?. IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation,. On o

IT networks/infrastructure support. Keywords: Infrastructure Engineer, Network Engineer, IT Support, Field Engineer, 2nd Line, 3rd Line, WiFi, Cisco, Windows Server, Azure, DHCP, DNS, Mitel, Cybersecurity, North England, Scotland, Manchester, Leeds, Sheffield. Infrastructure Engineer (Field Based).

In addition you will assist clients with IT infrastructure upgrades, migrations and new system deployments, whilst also providing on-site training to clients as needed. You will be able to diagnosing and resolve escalated technical issues that could not be resolved by 1st and 2nd line support, and

SharePoint Developer/Administrator Location: Worthing (Hybrid) Contract Type: Permanent Salary: £40,000 - £50,000 + benefits Hours: 37 hours per week About the Role We're looking for a talented SharePoint Developer/Administrator to join a growing Digital Workspace team during an exciting period of IT transformation. This is a fantastic opportunity to play a key role in evolving enterprise collaboration and content management capabilities, working across a modern Microsoft 365 environment. You'll be part of a forward-thinking team focused on enhancing Enterprise Content Management (ECM) and driving innovation across collaboration tools. The role offers exposure to cross-functional teams including Software Engineering, Service Delivery, and Project Delivery, ensuring solutions are designed, delivered, and supported to a high standard. Key Responsibilities • Design, develop, and maintain SharePoint Online sites and templated solutions aligned to business needs, • Configure, test, and implement new releases of SharePoint applications, • Provide 2nd line support and administration for SharePoint Online environments, • Support ECM initiatives, including Power Platform and content archiving solutions, • Produce technical specifications and contribute to solution design aligned with enterprise architecture, • Develop structur...

Job Title: IT Service Desk Analyst Location: Onsite at Worthing, Sussex Salary: £25,500 + Benefits Start date: ASAP Standard hours: Mon-Fri 37.5 hrs per week,10am-6pm Company: We are assisting a successful IT services company who are searching for an IT Service Desk Analyst / 1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Our client promotes a culture of learning and development, so applicants with little commercial experience who seek IT entry / junior roles, are welcome to apply. Main Duties: • Liaise with customers via phone, remote sessions, video conferencing and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices, • Hardware and software support for laptops and desktops, including onsite laptop repairs, • Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment, • Provide 1st line support and triage tickets to 2nd & 3rd line support teams, • Liaise with 3rd party suppliers as required, • Complete online and email ticket requests with a high level of diligence, • Respond to user requests and assist and teach users where appropriate, • Perform troubleshooting and fault diagnostic...

SharePoint Developer / Administrator Location: Worthing (Hybrid) Contract Type: Permanent Salary: £40,000 - £50,000 + benefits Hours: 37 hours per week About the Role We're looking for a talented SharePoint Developer / Administrator to join a growing Digital Workspace team during an exciting period of IT transformation. This is a fantastic opportunity to play a key role in evolving enterprise collaboration and content management capabilities, working across a modern Microsoft 365 environment. You'll be part of a forward-thinking team focused on enhancing Enterprise Content Management (ECM) and driving innovation across collaboration tools. The role offers exposure to cross-functional teams including Software Engineering, Service Delivery, and Project Delivery, ensuring solutions are designed, delivered, and supported to a high standard. Key Responsibilities Design, develop, and maintain SharePoint Online sites and templated solutions aligned to business needs Configure, test, and implement new releases of SharePoint applications Provide 2nd line support and administration for SharePoint Online environments Support ECM initiatives, including Power Platform and content archiving solutions Produce technical specifications and contribute to solution design aligned with enterprise architecture Develop structured and unstructured information management solutions Create and execute test plans to ensure quality and performance of deployments Collaborate with internal teams and third-party suppliers during development and implementation Analyse business requirements and streamline content management processes Produce clear documentation and support materials for users and stakeholders About You Proven experience in SharePoint Online development and administration Strong knowledge of Microsoft 365, including Power Platform capabilities Solid understanding of Enterprise Content Management principles Experience delivering technical documentation and supporting end-user training Strong problem-solving skills with the ability to engage stakeholders effectively Comfortable working across multiple teams and managing competing priorities Desirable Skills Experience with Power Automate and workflow automation Familiarity with ITIL processes and tools such as ServiceNow

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Apply today and start your journey into cyber security. Launch Your Cyb

Customer Support Technician providing phone and chat support, handling complaints, and problem-solving for end-users and installers.

Seeking a 2nd Line MSP Engineer for an onsite role in Mansfield, supporting SME clients' Microsoft environments, networks, and security. Responsibilities include troubleshooting escalated technical issues, managing tickets, and assisting with cybersecurity initiatives.

Seeking a temporary 2nd Line Technical Support Analyst to provide customer support for POS software, troubleshooting issues, and managing cases from initial contact to resolution in a hybrid environment.

Provide 2nd line technical support for diverse clients, focusing on incident resolution, system performance improvement, security updates, and system upgrades. Collaborate with 1st and 3rd line teams.

You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle. To succeed in this role, you will require a strong enthusiasm for IT, a willi

Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. We're looking for a kind, compassionate and resilient S

We're looking for proactive, reliable, and motivated individuals to join our Warehouse Team and play a vital role in keeping our operation running smoothly. Some weekend work may be required, depending on business needs and availability to work any 5 days out of 7 is expected. It begins in the wareh

Brief job description: Our Client, a Global Leader in the supply, installation and support of Industrial Vacuum furnaces, are expanding their UK based Service Team. Area / location:Flexible Central England Home Base (Near an Airport) with UK Remit. Job Title: Commissioning / Installation Engineer -

The successful candidates will be working either on the production line or within the cleaning and descaling department, supporting the day-to-day operations of the business. Maintaining cleanliness and health & safety standards within the warehouse. Loading empty plastic water containers onto the p

There is a focus on community access, therapy and meaningful activity and offering a warm and welcoming environment for the delivery of support and care. Within the adult service, women are supported by a full multi-disciplinary team who are focused on helping service users regain independence, main

It begins in the warehouse - where stock is received, sorted, and prepared with precision and care. We're looking for proactive, reliable, and motivated individuals to join our Warehouse Team and play a vital role in keeping our operation running smoothly. Some weekend work may be required, dependin

For those that are able to demonstrate a strong work ethic, and a commitment to the working hours there are permanent opportunities available and you are welcome to apply after completing your 12 week probationary period. Agitator function and electrical. Contract: Temporary ongoing with permanent o

This home has been specially adapted, including an accessibility lift, to ensure full support for individuals with mobility needs. You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of

This is an exciting opportunity for an IT professional with a solid grasp of networking, device and software management, and strong troubleshooting skills to embark on an engaging career with our growing, successful company. As a leading technology company in the area of connected security systems,

Youll work across childrens homes, adult learning disability services, homeless hostels, and other complex-needs services, choosing the settings and shifts that suit you best. Promote independence, confidence, and daily living skills. If you love working in care but want more balance and control ove

At MacIntyre, we believe everyone should have the opportunity to live a gloriously ordinary life – a life filled with choice, independence, relationships, purpose and the freedom to be themselves. The opportunity to build meaningful relationships and create positive change. We're looking for carin

Join a thriving warehouse& production team with competitive hourly rates and excellent development opportunities in Barton Upon Humber. Mach Recruitment is recruiting Warehouse Operatives to work at a large production and distribution site on behalf of our well-established client based in Barton Upo

She is very independent and values care that protects her dignity, choice, and control. Personal care delivered safely and with dignity. This role is ideal for carers who are confident, respectful, and committed to delivering high-quality, person-centred care.

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Apply today and start your journey into cyber security. We guarantee yo

Proud supporter of the Armed Forces community, upholding the Armed Forces Covenant and maintaining Gold Award standard in the Defence Employer Recognition Scheme. Volunteering opportunities to help charities and the local community. This permanent role offers a unique opportunity to work with cuttin

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Apply today and start your journey into cyber security. We guarantee yo

I am looking for an experience Network Engineer working as part of the wider networks team, the post-holder will provide comprehensive technical expertise and support to maintain and expand the Trusts IT network infrastructure for an initial period of 3-6 monthsResponsible for all

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Apply today and start your journey into cyber security. Practical skill

Tunbridge Wells to £55kOpportunity to progress your career as a Senior IT Technician for a successful IT Managed Service Provider. As a Senior IT Technician you will take a lead role in client onboarding, technical delivery and advanced support. This is a highly visible

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Apply today and start your journey into cyber security. Job guarantee w

With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Practical skills in troubleshooting, networking (Cisco), Azure cloud, Sp

With Newto Training’s Network Engineer Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Network+, uCisco CCNA, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Practical skills in troubleshooting, networking (Cisco), Azure cloud, Sp