Trabajos 2nd line it support en SalisburyCrear alertas

We are an established and respected law firm based in Salisbury, providing legal services to private and commercial clients. Technology plays a critical role in supporting our lawyers and support teams, and we are now looking for an experienced and hands-on IT Support Analyst to take ownership of day-to-day IT support across the firm. This is an excellent opportunity for someone who enjoys working in a professional services environment and wants exposure across 1st, 2nd and 3rd line support within a close-knit organisation of approximately 100+ users. The Role You will be the primary point of contact for IT support, ensuring that all staff receive a responsive, reliable and professional service. The role is varied and will suit someone comfortable working across the full support lifecycle — from user queries through to infrastructure and supplier management. Key responsibilities include: • Providing 1st line support to users (in person, phone and remote), resolving day-to-day IT issues, • Delivering 2nd line support, including more complex desktop, application and user account issues, • Handling 3rd line support, escalating to and managing third-party suppliers where required, • Supporting and maintaining:, • Windows desktops and laptops, • Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), • Active Directory and user permissions, • Printers, telephony and meeting room technology, • Supporting legal and case management systems (training provided where needed), • Managing user onboarding and offboarding, • Maintaining documentation, asset registers and basic IT policies, • Assisting with IT projects, upgrades and security initiatives Essential experience: • Proven experience providing 1st / 2nd line support, • Strong knowledge of Windows environments and Microsoft 365, • Experience supporting users in a professional office environment (legal or professional services desirable), • Excellent troubleshooting and customer service skills, • Experience in a law firm or regulated environment, • Familiarity with legal case management or document management systems, • Basic networking or server support experience, • Awareness of cyber security and data protection best practicesWhat We Offer, • A stable, long-term role within a respected local law firm, • Broad hands-on responsibility rather than siloed support, • Supportive working environment with direct access to decision makers, • Competitive salary based on experience, • 25 days’ holiday plus bank holidays, • Pension scheme

IT Support Analyst - Salisbury IT Support Analyst with strong 2 line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role. Key Skills required: • Experience of working at a 2nd line IT support level, • Windows 11 & M365 experience, • Azure, Entra and Intune experience, • Good working knowledge of support on-prem and configuring hybrid infrastructure environments, • O365 suite - Exchange Online, • Active Directory, Group Policy (DNS/DHCP), • SaaS and PaaS support experience, • VOIP telephony support, • Experience troubleshooting wired and wireless networks - TCP/IP, etc., • Valid UK Driving licence Key roles and responsibilities: • Provide 2 line support to users at all levels., • Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods., • Deployment of desktop/server software and hardware solutions., • Enhancement and maintenance of the current infrastructure., • Regular proactive upkeep of server and desktop systems., • Thorough troubleshooting of user problems., • Crafting comprehensive support materials., • Contribution to the routine administration of IT systems. Not only will you be joining a leading local organisation, but you will have plenty of scope for growth and further development. My client is looking to pay up to £42,000 depending on experience. If you're an experienced IT Support Analyst eager to make a move, please click 'Apply Now' or send your CV to Matthew .Leach @ circlerecruitment . com Key skills: IT Support, Service Desk, Desktop, Windows Server, Azure, Endpoint, Intune, IT Infrastructure, Networking, exchange, hyper-v, VOIP, IT Support, Service Desk, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

IT Support Analyst - Salisbury An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role. Key Skills required: • Experience of working at a 2nd line IT support level, • Windows 11 & M365 experience, • Azure, Entra and Intune experience, • Good working knowledge of support on-prem and configuring hybrid infrastructure environments, • O365 suite - Exchange Online, • Active Directory, Group Policy (DNS/DHCP), • SaaS and PaaS support experience, • VOIP telephony support, • Experience troubleshooting wired and wireless networks - TCP/IP, etc., • Provide 2nd line support to users at all levels., • Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods., • Deployment of desktop/server software and hardware solutions., • Enhancement and maintenance of the current infrastructure., • Regular proactive upkeep of server and desktop systems., • Thorough troubleshooting of user problems., • Crafting comprehensive support materials.<...

IT Support Analyst - Salisbury IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading firm in central Salisbury My client is looking for someone with a can-do attitude who is rising to facing new challenges, as this will be a hands-on role. Key Skills required: • Experience of working at a 2nd line IT support level, • Windows 11 & M365 experience, • Azure, Entra and Intune experience, • Good working knowledge of support on-prem and configuring hybrid infrastructure environments, • O365 suite - Exchange Online, • Active Directory, Group Policy (DNS/DHCP), • SaaS and PaaS support experience, • VOIP telephony support, • Experience troubleshooting wired and wireless networks - TCP/IP, etc., • Provide 2nd line support to users at all levels., • Diagnosis and resolution of hardware, software, and networking issues via remote and on-site methods., • Deployment of desktop/server software and hardware solutions., • Enhancement and maintenance of the current infrastructure., • Regular proactive upkeep of server and desktop systems., • Thorough troubleshooting of user problems., • Crafting comprehensive support materials., • ...

A prominent law firm in Salisbury is seeking an IT Service Desk Analyst to deliver first-line technical support to end-users. The ideal candidate will have strong customer service skills and a collaborative spirit, contributing to an efficient IT team. This role offers growth opportunities and a sup

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