2nd line it support jobs in BlackpoolCreate job alerts

In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing

Someone who’s proactive, reliable, and comfortable working independently from home. A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more. Providing 1st and 2nd line support to German-speaking users - via phone, email, and remote tools.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote, UK | 💰 £48,500 - £55,000 + share options + _ About the role: Our Prudential Risk Team is growing and we’re looking for a Prudential Regulatory Risk Analyst to join us within the 2nd Line of defence risk team. The role is responsible for working with our 1st Line of defence teams in interpreting and applying our prudential regulatory requirements, working on projects and submissions relating to these and collaborating with teams across the bank. The core aspects of the role will be providing cohesive, effective oversight and challenge for regulatory capital and liquidity resource/requirements rule interpretations and regulatory reporting. The role will also support in interpreting and evaluating the impact of prudential regulation of strategic projects and business change, for example international expansion and other growth opportunities, and oversight of the impact of such projects on Monzo’s financial risks. Your focus will be on COREP reporting, but may extend to other regulatory returns (FINREP, PRA/FCA Returns). There will also be opportunities to support the broader Prudential Risk team on initiatives for ICAAP, ILAAP, Recovery Planning, Resolution and Financial Forecasting. Ideally you will have a strong working knowledge of the UK CRR and the PRA Rulebook, particular in relation to regulatory reporting and rule interpretation. Any broader experience across the scope of prudential regulation would be useful. If your background has been more focused on a specific area of regulatory reporting, e.g. capital, that is fine too. There will be an opportunity to broaden your knowledge base in other areas whilst you continue to develop your subject matter expertise in your chosen area. Intermediate Excel/G-Sheet skills are essential, and ideally candidates will have experience working with a regulatory reporting system. Previous experience in producing and/or reviewing regulatory reporting relevant to a retail bank is essential. However this experience may have been gained from a 1LoD reporting role. Experience in working within BigQuery and market-leading reporting systems is preferable. Your day-to-day: • Play a key role in the development and execution of the 2nd line of defence approach for the review of prudential regulatory reporting, including interpretation of regulatory reporting guidance and rules., • Provide independent challenge for regulatory rule interpretations as well as reviewing the 1st Line of Defence interpretations of relevant regulatory rules, providing oversight and challenge for regulatory capital resource/requirements rule interpretations and regulatory reporting., • Support reviews of the internal controls framework used for regulatory reporting, making recommendations for ensuring effective compliance., • Review and interpretation of upcoming prudential policy (e.g. Basel 3.1), including PRA SoP, Consultation papers, policy and supervisory statements, including analysis of the impact on Monzo., • Review the impact of new products and business change, for example internal expansion, on Monzo’s financial risk profile and prudential regulatory compliance., • Support the 2nd line risk oversight and review of the ICAAP in line with Monzo’s approach, regulatory expectations and industry best practice., • Conduct discrete pieces of assurance to support the strengthening of risk and controls in Monzo., • Develop strong relationships with colleagues to support the embedding of prudential compliance activity., • Support the review of financial models used for financial forecasting and capital planning (including the ICAAP)., • Support the 2nd line risk oversight and review of the ICAAP and Recovery and Resolution Planning in line with Monzo’s approach, regulatory expectations and industry best practice. You should apply if you: • Have prudential regulatory experience at either a bank, a consultancy or a regulatory body., • Have good knowledge/experience of the relevant regulatory requirements, specifically in relation to capital, liquidity and the ability to interpret what that means for the relatively unique circumstances of our bank., • Are interested in identifying relevant data, performing analysis and understanding the impact on our bank., • Are able to work independently, proactively and enjoy a dynamic and changing environment., • Are keen to learn about and work on areas of the regulatory regime that you may not have previously explored, particularly in the context of a fast-growing bank., • Have experience building strong relationships with stakeholders at all levels within the business., • Have a strong written communication style. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £48,500 - £55,000 ➕ share options. 📍This role can be based be distributed within the UK, with a requirement to be in our London office 2–3 times per month. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps • Phone call with recruiter (30 mins), • Initial video call with Hiring Manager (30 mins), • Technical Interview (60 mins), • Behavioural Round (45 mins) This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Keywords: Infrastructure Engineer, Network Engineer, IT Support, Field Engineer, 2nd Line, 3rd Line, WiFi, Cisco, Windows Server, Azure, DHCP, DNS, Mitel, Cybersecurity, North England, Scotland, Manchester, Leeds, Sheffield. Infrastructure Engineer (Field Based). In this role, the successful field b

You'll provide both 1st and 2nd line IT support, working closely with key business stakeholders to ensure systems remain reliable, efficient, and fit for purpose. This is a fantastic opportunity to step into a senior role within a supportive IT team that values progression and professional growth. T

With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSCA) plus real-world project work that doubles as hands-on experience. Apply today and start your journey into cyber security. Practical skill

Customer Support Technician providing phone and chat support, handling complaints, and problem-solving for end-users and installers.

Seeking a temporary 2nd Line Technical Support Analyst to provide customer support for POS software, troubleshooting issues, and managing cases from initial contact to resolution in a hybrid environment.

Provide 2nd line technical support for diverse clients, focusing on incident resolution, system performance improvement, security updates, and system upgrades. Collaborate with 1st and 3rd line teams.

Seeking a 2nd Line MSP Engineer for an onsite role in Mansfield, supporting SME clients' Microsoft environments, networks, and security. Responsibilities include troubleshooting escalated technical issues, managing tickets, and assisting with cybersecurity initiatives.

Join our Learning Disability service, Eccles Road, as a Support Worker and help individuals live with dignity, independence, and choice. The service provides tailored support for our tenants with Learning Disabilities and empowers them to live as independently and confidently as possible. Working cl

Support children with autism and ADHD to manage routines, transitions, and sensory sensitivities. This role involves supporting children and adolescents with conditions such as. Implement behaviour support plans and positive behaviour strategies in line with care plans.

Brief job description: Our Client, a Global Leader in the supply, installation and support of Industrial Vacuum furnaces, are expanding their UK based Service Team. Area / location:Flexible Central England Home Base (Near an Airport) with UK Remit. The successful candidate would be mainly based in t

Our approach is built around emotional safety, trust, and consistent daily routines, helping children build confidence, develop independence, and look forward to a brighter future. We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society. Every youn

Our model of care promotes a collaborative approach whereby family, service users, commissioners and carers are all involved in the rehabilitation and recovery of the individual. It’s what we do for thousands of people at more than 150 sites across the UK. We are looking for a confident Support Wo

Our approach is built around emotional safety, trust, and consistent daily routines, helping children build confidence, develop independence, and look forward to a brighter future. Once any support package is in place, our bespoke support worker (s) will be responsible for:. We offer high-quality, s

This role involves providing person-centred support to individuals with learning disabilities, empowering them to lead fulfilling, inclusive lives while upholding their independence and rights. This position offers weekly pay and the chance to be part of a hardworking team committed to professional

Whether that's sharing a meal, spending time with friends, enjoying a favourite hobby, exploring the local community, or simply having a relaxed day at home, you'll help make those moments possible. You'll be supporting adults with multiple learning and physical disabilities, aged from their mid-twe

Supported Living in Huddersfield (Gledcliffe) provides six tenancies, the service empowers individuals with complex mental health needs, learning disabilities, autism, and challenging behaviours to live more independently. At Cygnet, our perks go way beyond pension schemes and excellent professional

You must be willing to embrace all aspects of the Support Worker role including, but not limited to, providing support with personal care and domestic tasks and supporting individuals to access work, education and social opportunities. You will have well-honed skills in positive communication and en

We are looking for confident Care & Support Workers with the passion to both deliver outstanding care, alongside play a role in empowering d/Deaf service users to access the same recovery opportunities as their hearing peers. Note: We are also able to offer BSL Signature Level 2 training within our

This is an exciting opportunity for an IT professional with a solid grasp of networking, device and software management, and strong troubleshooting skills to embark on an engaging career with our growing, successful company. As a leading technology company in the area of connected security systems,

ELCi is closely aligned with the Department for Education's SEND reforms set out in the "Every Child Achieving and Thriving" White Paper, particularly the "Experts at Hand" model. Paternity, adoption and dependents leave. We support agile working and are committed to providing a healthy work/life ba

This is reflected in our pre-employment checks and requirement to verify and check the identity and references of all applicants. SCR social care is committed to safeguarding and protecting the welfare of vulnerable adults / children as a priority. As a Senior you will lead a team of support workers

Above all, we want your attitude, personal qualities, transferrable skills and willingness to be a part of our hard working and determined team. To work alongside support planners to ensure tasks and objectives identified in support plans are achieved within agreed time scales. You will work with Se

We are currently recruiting experienced and compassionate Residential Child Support Workers to join our growing agency team supporting children and young people across residential childrens homes and supported accommodation settings. As a Residential Child Support Worker, you will provide practical

Community Complex Support Worker!. Community Complex Support Worker. We are looking for someone calm, gentle and confident who can provide consistent, reassuring support.

As a Support Worker within our Domestic Abuse Service, you will help create safe, inclusive, and empowering environments for individuals and families seeking support. You enjoy working alongside customers to create meaningful support plans and help them make positive choices that improve their well-

A energetic personality and strong initiative. Ability to work calmly and professionally i. Senior Community Healthcare Support Workers.

As a Support Worker, you will help children and young people enjoy safe, engaging, and creative play and leisure activities that support their development and wellbeing. Working closely with each young person, you’ll plan and support activities that are fun, inclusive, and tailored to individual n

Situated amongst the soft fields and meadows of the Tyne valley, which is known for its abbey, leafy parks, and mix of independent shops, the hospital will provide an important and much-needed service for service users within the North East of England. You’ll also enjoy shopping, travel and leisur

Days,Nights and Weekends) making a positive difference to the lives of the people in our care at Cygnet Hospital Bierley. We are looking for a confident Support Worker with a passion for delivering outstanding care. Cygnet Hospital Bierley provides a range of acute and low secure mental health ser

You’ll benefit from a supportive and collaborative working environment, with positive learning opportunities within a larger SAP team. You’ll lead, guide, and motivate the team who support predominantly SAP HR, Payroll, Finance, and SuccessFactors modules, and you may be asked to help support ot

Duties may include supporting with personal care, assisting with meals and mobility, providing companionship, following care plans, recording care notes and reporting any concerns to the senior team. We are looking for caring individuals with good communication skills, a positive attitude and a genu

The organisation are recruiting caring, motivated Support Worker to join an established SW team supporting a woman with a acquired brain injury living in her own home in Maidstone. Your role will be to help her enjoy the activities she loves, maximise her independence, and make each day meaningful.

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. The benefits of joining Creative Support as a Relief/Bank staff member is

To respond to the service users individual needs and aspirations and to assist the service user to maximise their independence and respond to all opportunities presented to them during their day to day life. This role would suit a candidate with a Support Worker, Care Worker, Care Assistant, Care or

As a Community Support Worker, you'll provide practical and emotional support to individuals, helping them learn coping mechanisms and gain the skills needed to live independently. Are you interested in a meaningful career in mental health? If you're searching for a role that is both diverse and rew

Person-centred planning is at the heart of everything we do and we are able to meet the changing needs of individuals we support as they progress through their care pathway, while ensuring their safety is maintained and their independence supported. At Cygnet, our perks go way beyond pension schemes

IT professional who can shape architecture, drive standards, and lead continuous improvement across infrastructure, systems, and cloud platforms. Strong understanding of IT governance, change management, and frameworks such as. Proven experience within an ICT support and service delivery environment