2nd line it support jobs in St AustellCreate job alerts

You will work across Microsoft technologies, networking, firewalls, and endpoint management, with a mix of remote support and on‑site client visits. This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. We are recruiting

This role focuses on providing high-quality technical support to users, addressing issues across hardware and software, and assisting new starters. A prominent technology company in the UK is seeking a 1st Line Analyst to support its growing team. This position offers an excellent opportunity for ca

The ideal candidate should have significant experience in IT Support with a strong grasp of troubleshooting across various platforms, and excellent communication and customer service skills. A cybersecurity company is looking for a 2nd Line Engineer to join their IT department in Greater London. Thi

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. In this role, you will handle incoming calls, diagnose issues, provide support, and maintain client documentation. Ideal candidates should have over two years

To protect the UK, we need a truly diverse workforce that reflects the society we serve, including different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and those with disabilities or neurodivergent conditions. We welcome applications from everyone, incl

Candidates should have experience with virtualisation technologies and Microsoft 365, along with strong communication skills. The position offers hybrid working, private medical insurance, and various employee benefits. A leading cloud services provider in the UK seeks a Cloud Support Engineer to de

The ideal candidate has a strong IT and customer service background, with familiarity in scripting and infrastructure. A public sector technology company is seeking a Service Support Analyst to provide 2nd line support. Eligibility for SC clearance is required, ensuring candidates have a solid track

A technology and cyber security firm in Solihull is seeking a 1st Line Service Desk Engineer to provide exceptional customer support. The ideal candidate has experience in IT support, strong troubleshooting skills, and proficiency in Microsoft technologies. This role offers a hybrid work model along

The position involves configuring datacentre equipment, providing both on-site and on-call support while monitoring the system's availability and performance. Ideal for proactive and organized individuals, the role offers ongoing development in the IT support field within a dynamic team. This positi

You will work with the team to support the business with their 1st and 2nd Line Support across software, Hardware, and Desktop services. One of our Investment Banking clients is currently seeking a Support Engineer to join them on an interim basis. Please apply with an up-to-date CV to register your

Supporting a diverse client base across the Education sector and local SMEs, this role offers excellent variety, responsibility, and the opportunity to work across multiple technologies and environments. Ensure support tickets are managed in line with agreed SLAsCommunicate effectively with clients,

The ideal candidate will possess strong communication skills, a proven background in IT support, and an understanding of cloud technologies. A leading cybersecurity firm seeks a 2nd Line Support Engineer for their Cambridge and London offices. In this role, you will handle escalations from the 1st L

On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Our core services include support desk, on-sit

A leading tech company in Greater London is seeking an experienced Onsite 2nd Line Support Engineer. This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 3

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. A global manufacturer of advanced composites seeks a

A leading IT recruitment agency in the United Kingdom is looking for a 1 and 2 Line Support Engineer to provide essential IT support and maintain infrastructure. The ideal candidate will have at least 3 years of experience in IT support, strong skills in Windows 10/11 and Microsoft 365, and a valid

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

A leading IT service provider in England seeks a First Line Support Engineer to deliver outstanding technical support. The successful candidate will undergo 6 months of office-based training before transitioning to a hybrid work model of 3 days from home and 2 days in the office. This role involves

A leading IT solutions provider in Bedford seeks a skilled 2nd Line IT Engineer. This role involves direct support both remotely and on-site, ensuring the efficient functioning of IT systems. The successful candidate will act as an escalation point for complex technical issues, performing troublesho

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A leading technical recruitment agency seeks an IT Support Engineer in the UK to provide 1st line support for IT issues and help maintain systems. The ideal candidate will have experience in an IT-based role and an understanding of the industrial or manufacturing sector. This position offers a salar

Working as a Service Desk Engineer / 1st Line Support IT Helpdesk Analyst you will provide first and second line IT support, handling helpdesk queries, troubleshooting issues and delivering excellent customer service. Do you have First Line IT Support experience, looking to progress into a Second Li

Line IT Support Engineer – York – IT Services – Vendor Training and Accreditations REF 1059. Their client base covers a diverse range of markets and therefore have a suite of Companies / Brands offering support and infrastructure as a service to end users all over the UK. You need to understan

With a focus on hybrid work, the ideal candidate will have 2-3 years of IT support experience, strong communication skills, and a commitment to effective service delivery. A leading technology firm seeks a Second Line Support Analyst to provide essential IT support for a network of offices in the UK

The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. A growing IT company in Hertfordshire is seeking a 2nd Line IT Engineer with a salary of up to £40,000. Responsibilities include troubleshooting technical issues, setting up new sites, and

A reputable recruitment firm is seeking an IT Support professional for a temporary role in London within the financial services industry. The successful candidate will provide first-line support, manage technical queries, and assist with system setup and maintenance. With over 5 years of experience

There is lots of opportunity for training and development and to move into a more dedicated 2 Line support position - and possible 3 line further down the line. This is a fantastic opportunity for you, a 1 Line Support Engineer / or 1 and 2 Line support Engineer to join a thriving IT Support Company

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. Benefits include generou

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. This is an exciting opportunity to join a prestigious orga

This 6-month contract involves providing 1st and 2nd line support, troubleshooting IT issues, and participating in a rotating shift pattern. Candidates should have experience in IT Service Desk and strong skills in Windows and Google applications. Full training and progression opportunities are offe

A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. This position offers a hybrid working arrangement, requiring 2 days a week

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. The position offers a salary between £26,000 – £28,000 and a supportive learning environment with clear progression routes. Candidates should have 1–2 years of experience, stro

A leading communication technology provider in the UK is seeking a 2nd Line IT Engineer to deliver high-quality support to clients. You will work onsite and remotely, requiring a solid technical background in Microsoft technologies and excellent communication skills. This role involves troubleshooti

Candidates should have 2-3 years of IT support experience, strong customer service skills, and knowledge of ITIL processes. The position offers benefits such as training opportunities, a Local Government Pension Scheme, and 26 days of annual leave that increases with service. This role involves supp

A technology firm in Richmond is seeking an enthusiastic Application Software Support Engineer to provide 1st and 2nd line support for their ECHO application. The ideal candidate has a BSc in IT or equivalent experience, coupled with excellent communication skills and attention to detail. This perma

A leading financial services firm in Newcastle is looking for a highly motivated 1st and 2nd Line Desktop Support Specialist. Candidates should have at least 2 years of experience in desktop support and strong technical skills. Responsibilities include providing desktop support to a global user base

The successful candidate will demonstrate reliability as a team player, providing support by logging and troubleshooting IT requests and incidents. Due to continued expansion, Glent Group has an exciting opportunity for a 2nd Line IT Support professional. As part of Glent Group’s frontline support

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

The candidate will provide vital IT support on-site, managing 1st and 2nd line operations across office and production environments. Key responsibilities include troubleshooting, M365 upgrades, and system performance monitoring. Ideal candidates will possess strong Microsoft 365 experience and excel

An established organisation is looking for two hands‑on Second Line Support Engineers to support the day‑to‑day running of their IT function. Provide 1st and 2nd line support across IT issues and requests. It’s a varied, user‑focused role where you’ll be supporting colleagues across the

A leading CSA specialist in Greater London is seeking a proactive 2nd Line IT Support professional. Candidates should have at least 2 years of experience in IT support and a passion for technology. Benefits include a company pension, gym discounts, and retail discounts.

Responsibilities include delivering 1st line IT support, troubleshooting technical issues, and escalating as needed. Ideal candidates will have a passion for IT and a customer-first attitude. This role offers opportunities for growth and professional certification support.

The position offers hybrid working and a comprehensive benefits package, including mental health support and unlimited paid time off. A leading technology company in London is looking for a 2nd Line Support Engineer. The role involves managing complex IT issues globally with expertise in AWS and Azu

Other organisations may call this role2nd Line Support Engineer, 2nd Line ICT Engineer, 2nd Line Technical Support Engineer, 2nd Line IT Support Engineer, Network Support Engineer,orIT Support Technician. So, if you have experience in an IT helpdesk support role and knowledge and experience of vario

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP. Extensive experience in client-facing 3rd line IT support. We welcome candidates of all ages and backgrounds.