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A prestigious independent school in South London is looking for a passionate and experienced 2nd/3rd Line IT Technician to join their IT department. This full-time position requires excellent IT support skills, especially in a Microsoft environment. Key responsibilities include troubleshooting user

This role is perfect for a dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. My well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join the

Ideal candidates will have prior IT experience, strong customer service skills, and the ability to manage user support in an educational setting. The position offers a competitive salary between £30k and £37k and opportunities for career progression. A leading education technology provider in the

The role emphasizes professionalism and stability, requiring experience in IT support and strong communication skills. With a full-time position paying £27,976, this opportunity offers hybrid working options and a chance to grow your career in a supportive setting. A leading IT support services pro

This position offers hybrid working options along with various company benefits, including medical insurance and generous holiday allowances. A technology company in the United Kingdom is looking for a Cloud Support Engineer to deliver high-quality support experiences. The ideal candidate will proac

A global law firm in London is seeking a 1st / 2nd Line IT Support Analyst to join their IT team. This hybrid role involves providing high-quality technical support to legal staff and requires strong communication and technical skills. Join a professional culture offering exposure to legal technolog

The ideal candidate will possess extensive experience in senior IT support and demonstrate strong communication skills, engaging effectively with C-Suite stakeholders. A retail technology provider is seeking a Workforce IT Support Team Leader in London. Responsibilities include managing support quer

Ideal candidates will have 2-3 years of IT support experience and strong skills in Microsoft M365, Windows 11, and user-focused support. The role offers hands-on 1st and 2nd line support in a fast-paced environment. A leading recruitment agency is seeking an IT Support Analyst in Leamington Spa.

Candidates must have experience in IT support, familiarity with Microsoft 365 applications, and knowledge of ITIL practices. The successful candidate will be responsible for managing incidents, providing 1st and 2nd line support, and resolving user issues. This role involves contributing to service

The ideal candidate will provide high-quality technical support, troubleshoot hardware, software, and networking problems, and enjoy opportunities for training and career advancement. This position offers a salary range of £24,000 - £34,000 depending on experience, along with an annual bonus and o

Responsibilities include delivering 2nd Line Support and collaborating with both internal teams and vendors to manage technology solutions. This highly technical role requires excellent troubleshooting skills and the capability to manage escalations effectively. Candidates should have extensive expe

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. The role offers 23 days of annual leave which increases, along with various wellbeing benefits, and is targeted at entry-level candidates. A global recruitment partner is seek

A leading tech organization in Greater London is seeking candidates for First Line IT Customer Support roles. This position serves as the first point of contact, handling IT requests and issues. The role offers full-time and part-time options with a competitive salary ranging from £33,750 to £40,0

As an IT Support Engineer / 1st Line Technical Support Service Desk Analyst you will act as the first point of contact for IT support, resolving incidents, managing service requests and delivering excellent customer service in line with SLAs. If you’ve also worked in the following roles, we’d al

Candidates should have a strong background in IT, experience with Windows Server, cloud technologies, and excellent communication skills. The position offers a salary between £30,000 and £37,000, generous holiday, and opportunities for professional development. This role combines technical experti

You’ll also likely have:* Excellent customer service and communication skills, with the ability to explain technical concepts to non-technical users,* Proficiency in documenting processes and creating clear, user-friendly guides for both 1st and 2nd Line Support tasks,* Ability to identify trends

The role involves delivering 1st and 2nd line support, troubleshooting IT systems, and improving processes. A leading recruitment agency in the United Kingdom is seeking a Technical Support Specialist to join an IT team. Ideal candidates should have strong Windows/macOS skills and experience with Mi

As a 2nd Line Support Engineer, you will handle escalations from 1st Line Support and consult 3rd Line Support for complex issues. You’ll prioritise tickets, balance call handling with ticket resolution, and ensure efficient incident and service request management. You will provide advanced techni

I am representing a client based in Merstham who are looking to expand their team! This position comes as part of their growth plans for 2025, with some exciting plans to keep growing as the year goes on. Line IT Support Engineer – Merstham - £35,000 + Hybrid Working!. Ideal candidates will have

You will provide crucial 1st and 2nd line support for their ECHO application, managing client communications and ensuring issues are resolved efficiently. A sustainability software company is seeking an enthusiastic Application Software Support Engineer to join their team in Richmond-upon-Thames. Th

Candidates with experience in similar roles such as IT Support Engineer, Service Desk Technician, Helpdesk Engineer, or 2nd Line Support Engineer will also be considered. Known for our commitment to exceptional service and innovation, we’re experiencing strong growth and offer the perfect environm

We specialise in supporting dynamic companies with 25-200+employees, helping them scale by managing IT support and infrastructure while enhancing security and operational efficiency. The Senior 2nd Line IT Support Engineer plays a critical role within the Service Desk team, acting as a proactive sen

Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Provide 1st line technical support to clients - supporting networks, cloud services, infrastructure and connectivity. Fully funded training and accreditations to expand your skillset

Candidates should have solid IT foundations, experience with networking and Microsoft 365, and a desire for career progression. The position offers a competitive package of up to £40,000 and full onsite support within a dynamic environment. The role involves hands-on engagement with critical hardwa

The role requires a self-motivated individual with proven IT support experience, exceptional communication skills, and technical knowledge of laptops and mobile devices. As part of a global team, you'll manage first and second line support issues using ServiceNow while maintaining high standards of

A local government authority in England is seeking a Finance Software Specialist to provide expert advice and support on financial accounting systems for schools. The role involves delivering 2nd line support, troubleshooting issues, creating training resources, and ensuring user satisfaction. Candi

You will provide technical support for critical applications, manage incident responses, and collaborate with IT teams. The ideal candidate should have 2-3 years of experience, particularly with Business ERP systems like Microsoft Dynamics 365, ETL solutions, and cloud environments. This flexible ro

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. A leading IT consu

A progressive IT Managed Service Provider in York seeks a 1st/2nd Line IT Support Engineer to join their team. Ideal candidates should have at least 2 years of experience in technical support, a strong knowledge of Windows systems, and be proactive in service delivery. The role includes providing te

This position is perfect for individuals eager to start their IT career and grow within a supportive environment. A reputable IT service provider in North-East Essex is seeking a Junior 1st Line IT Service Desk Analyst. You'll provide first-line support, troubleshoot issues, log calls, and learn fro

A leading omnichannel car retailer is seeking a 2nd Line Technical Support Engineer to ensure the security and usability of end-user computing. Responsibilities include providing technical support, managing Microsoft Intune and 365 applications, and ensuring compliance with security policies. Candid

If you are a 1 and 2 Line Support Engineer, IT Support Engineer, or similar, looking for an exciting new opportunity for a fantastic organisation, please send your CV to me today as this position will go quickly. This is a fantastic opportunity for you, a 1 and 2 Line Support Engineer, Technical Sup

Other organisations may call this role 2nd Line Support Engineer, 2nd Line ICT Engineer, 2nd Line Technical Support Engineer, 2nd Line IT Support Engineer, Network Support Engineer, or IT Support Technician. Excited for our future, we’ve got a great mission and vision and a clearly defined strateg

Candidates should have experience in providing IT support, excellent communication skills, and familiarity with managing hardware. A London-based charity is seeking an IT Helpdesk Officer to join their team. Benefits include a competitive salary, flexible hours, and a comprehensive training program.

This will be a position that sits alongside both our 1st Line Support Team and the technical Endpoint and 3rd Line Teams. We welcome applicants that have proven experience working in a 2nd Line IT Support role (ideally within an enterprise environment) with strong troubleshooting skills across hardw

This temporary position based in London is ideal for someone with a keen interest in resolving technical issues and supporting business continuity. If you are an IT Support professional looking to gain experience in the financial services sector, we encourage you to apply for this exciting opportuni

Familiarity with networking, firewalls, virtualisation, and cyber security concepts. Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line).

Responsibilities include providing 1st Line IT support, diagnosing technical issues, and managing support requests. A leading consultancy firm in the United Kingdom is looking for an IT Support Analyst to ensure smooth operation of IT systems worldwide. Candidates should have at least 2 years of exp

Ideal candidates will have experience in tech support, strong administration and communication skills, and knowledge of both Windows and Mac systems. A global media group is seeking a System Support Engineer to provide technical support across its London and Gatwick offices. Benefits include generou

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP. We welcome candidates of all ages and backgrounds. Extensive experience in client-facing 3rd line IT support.

This 6-month contract involves providing 1st and 2nd line support, troubleshooting IT issues, and participating in a rotating shift pattern. Candidates should have experience in IT Service Desk and strong skills in Windows and Google applications. Full training and progression opportunities are offe

You will work across Microsoft technologies, networking, firewalls, and endpoint management, with a mix of remote support and on‑site client visits. This role sits firmly at 2nd Line level, supporting a range of client environments and acting as an escalation point from 1st Line. We are recruiting

A leading communication technology provider in the UK is seeking a 2nd Line IT Engineer to deliver high-quality support to clients. You will work onsite and remotely, requiring a solid technical background in Microsoft technologies and excellent communication skills. This role involves troubleshooti

A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. This role involves providing technical support in an MSP environment, troub

Candidates should have 2-3 years of IT support experience, strong customer service skills, and knowledge of ITIL processes. The position offers benefits such as training opportunities, a Local Government Pension Scheme, and 26 days of annual leave that increases with service. This role involves supp

A leading CSA specialist in Greater London is seeking a proactive 2nd Line IT Support professional. Candidates should have at least 2 years of experience in IT support and a passion for technology. Benefits include a company pension, gym discounts, and retail discounts.