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On the job training for systems, hardware and software, including but not limited to Microsoft Endpoint Configuration Manager / System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Their core services include support desk, on-s

Candidates should have a foundational understanding of IT, with certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Fundamentals. Strong communication and problem-solving skills are crucial for interacting with end-users effectively. A leading IT support firm is seeking a Lev

A leading vehicle repair company in the UK is looking for a Level 1 IT Engineer to provide first line support for IT issues. You will be responsible for troubleshooting and resolving basic technical problems, logging support tickets, and monitoring system performance. This role is ideal for candidat

The successful candidate will provide first-line support, manage technical queries, and assist with system setup and maintenance. A reputable recruitment firm is seeking an IT Support professional for a temporary role in London within the financial services industry. With over 5 years of experience

This full-time position involves delivering onsite and remote IT support, troubleshooting various operating systems and applications, and ensuring high-quality customer service. A managed services provider is looking for an IT Field Support Engineer / Onsite Second Line Technician in London. The ide

This role involves providing 1st Line support both remotely and onsite to clients, handling a variety of technical issues in a fast-paced environment. The ideal candidate should possess solid Windows Server knowledge, strong communication skills, and experience in managed service or internet service

A growing IT company in Hertfordshire is seeking a 2nd Line IT Engineer with a salary of up to £40,000. The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. Responsibilities include troubleshooting technical issues, setting up new sites, and

This is a brilliant opportunity for an IT Technician with 1–2 years’ experience who’s keen to strengthen their foundations while gaining exposure to 2nd line support, infrastructure and project work alongside experienced engineers. You’ll be the friendly and knowledgeable first point of cont

If you are an intelligent, professional and technology obsessed person with drive to succeed in the IT sphere and at least 2 years' experience in desktop support (preferably in financial services), this could be the ideal position for you. Deliver end-user technical support and training. Line Deskto

A technology organization is seeking a 2nd line IT Support professional to troubleshoot complex issues and provide exceptional support. The ideal candidate has at least 2 years of experience in a service desk role and is skilled in Windows 10, Active Directory, and customer interaction. You will col

This role involves delivering first and second-line support across Microsoft 365 and Windows systems, with responsibilities including troubleshooting hardware and software, and supporting network functions. Candidates should have strong experience in IT support and the ability to work on-site five d

A recruitment agency is seeking an experienced IT Support Engineer specializing in 1st and 2nd line support. Strong communication and customer service skills are essential for this position, along with a proactive attitude and attention to detail. The role involves providing high-quality technical s

Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you right at the heart of fast‑paced IT operations — solving real‑world challenges, improving systems, and making a genuine impact every day. Deliver top‑

The ideal candidate will have at least 4 years in 2nd/3rd line support, strong networking skills, and the ability to work on IT projects. This hybrid role involves hands-on infrastructure support, including desktop, cloud, and server management with a focus on Windows and Linux environments. A non-p

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. The role includes benefits such as a competitive salary, employer pension contributions, and opportunities for volunteering. The position reports to the Wollaston site in the Un

A recruitment agency specializing in IT is seeking an experienced 2nd Line Support Engineer for a contract position. The ideal candidate should have a strong background in Windows Server, Active Directory, and Microsoft 365. This role involves providing technical support in an MSP environment, troub

You will have the opportunity to work closely with senior IT team members and benefit from tailored mentoring and training. The ideal candidate has experience in a Service Desk or Helpdesk environment, supports both Windows and MacOS, and is eager to learn and grow professionally. This role involves

The position offers hybrid working and a comprehensive benefits package, including mental health support and unlimited paid time off. A leading technology company in London is looking for a 2nd Line Support Engineer. The role involves managing complex IT issues globally with expertise in AWS and Azu

Candidates should have 2-3 years of IT support experience, strong customer service skills, and knowledge of ITIL processes. The position offers benefits such as training opportunities, a Local Government Pension Scheme, and 26 days of annual leave that increases with service. This role involves supp

Other organisations may call this role2nd Line Support Engineer, 2nd Line ICT Engineer, 2nd Line Technical Support Engineer, 2nd Line IT Support Engineer, Network Support Engineer,orIT Support Technician. So, if you have experience in an IT helpdesk support role and knowledge and experience of vario

This role involves delivering top-quality 1st line support and gaining experience in infrastructure and project work. The position offers a salary between £26,000 – £28,000 and a supportive learning environment with clear progression routes. Candidates should have 1–2 years of experience, stro

Ideal candidates will have a strong background in Windows, Active Directory, and ITIL standards. A market-leading financial services firm is seeking an IT Support Engineer to provide remote desktop support services across the UK and Ireland. This is an exciting opportunity to join a prestigious orga

We're hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands‑on technical support with team coordination responsibilities. Provide 2nd line support across Microsoft, cloud, and network environments. Job Title: 2nd Line Support Team Coordinator.

A UK-based infrastructure services provider is seeking a 3rd Line IT Support professional to provide the highest level of technical support within their IT department. The ideal candidate will have extensive knowledge of IT systems, networks, and applications, along with strong problem-solving skill

A forward-thinking managed services company is seeking an IT Field Support Engineer to provide onsite and remote IT support in Central London. Responsibilities include troubleshooting Windows and Mac systems, supporting Microsoft 365, managing networking solutions, and ensuring secure IT infrastruct

You’ll take ownership of escalated incidents and technical issues, working across Microsoft and cloud-based environments to diagnose, troubleshoot and resolve problems in line with agreed SLAs. Never ending supply of hot and cold drinks, biscuits, sweets, and fruit. Ability to prioritise, multitas

This position supports end users in secure environments with an emphasis on service improvement and adherence to ITIL standards. A leading IT support provider in Greater London seeks an experienced 2nd Line Tech Bar Engineer. The role involves providing high-quality technical support in both onsite

Log, prioritise, and track incidents and requests using ServiceNow, ensuring all interactions are documented and managed within SLAs. Deliver first- and second-line support across hardware, software, mobile devices, and network issues. IT support experience within a law firm environment.

You’ll be responsible for handling escalated support issues, working closely with 1st and 3rd line engineers, and ensuring high-quality service delivery across a diverse client base. Contract Recruitment Consultant | Connecting Top IT Support & Microsoft Dynamics Talent with Leading Opportunities.

You’ll be joining a team that prides itself on quality, pace and ownership, working closely with both internal teams and customers to deliver real outcomes. Support and maintain Microsoft 365 environments, including Exchange Online, identity, and access management. Experience in a 2nd line (or str

To provide 2nd line support on a wide range of IT related issues including hardware, software network and infrastructure issues. To troubleshoot complex IT issues that have been escalated from 1st line Service desk team, utilizing your technical expertise in technical problem solving, customer servi

Ideal candidates will have a strong IT background and experience in supporting digital services, along with excellent communication skills. A technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient

This role combines technical support with team coordination, providing 2nd line support across Microsoft, cloud, and network environments. A growing MSP is seeking a 2nd Line Support Team Coordinator in Greater London. A competitive salary of £40,000 per annum is offered for this on-site position n

Candidates with experience in similar roles such as IT Support Engineer, Service Desk Technician, Helpdesk Engineer, or 2nd Line Support Engineer will also be considered. Known for our commitment to exceptional service and innovation, we’re experiencing strong growth and offer the perfect environm

The ideal candidate has some experience in IT support, is well-versed in Windows and Microsoft Office, and has a desire to learn new technologies. An award-winning IT Managed Service Provider in Greater London is seeking a 1st Line Service Desk Analyst to become the first point of contact for client

Familiarity with networking, firewalls, virtualisation, and cyber security concepts. Friendly, professional, and proactive communication skills — both written and verbal. IT support (preferably 2nd line).

A technology services provider in the UK is seeking a First Responder Engineer to deliver 1st line IT support to its customers. Responsibilities include troubleshooting IT issues and escalating complex problems. Ideal candidates should have a passion for IT and strong communication skills.

This temporary position based in London is ideal for someone with a keen interest in resolving technical issues and supporting business continuity. The role of IT Support within the financial services industry involves providing technical assistance and troubleshooting to ensure smooth technology op

Ideal candidates should have hands-on experience with the Acturis platform and a solid understanding of application support in a complex systems environment. A leading insurance service provider in Greater London is seeking an Acturis Application Support Engineer to provide second-line support for t

Candidates should have strong hands-on AWS experience, excellent problem-solving abilities, and a background in operational support. The role involves providing 2nd line support across AWS cloud infrastructure, troubleshooting technical issues, and collaborating with DevOps teams. A leading IT consu

AMCS offers team members more than just a job, but an opportunity to map out a career with a company that is growing, evolving and setting out new ways of working that are having a positive impact on the world around us. Over 5,000 customers across 23 countries already benefit from our Performance S

A leading UK IT service provider is seeking an ICT Associate based in Bathgate to offer first-line technical support across multiple sites. This role involves managing support requests, providing expert advice on IT best practices, and ensuring a positive user experience. Candidates should possess s

You will have good all round technical support and problem solving skills (Windows 10, 7, MSFT Office, Desktop Applications, Remote Connectivity, Desktops, Laptops, Printers) (Exchange and Active Directory). You will have great communication skills both written and verbal, be self-motivated and have

The ideal candidate will possess a strong customer service orientation and a passion for IT, coupled with excellent communication skills to effectively liaise with both technical and non-technical stakeholders. This role focuses on delivering exceptional 1st and 2nd line support for desktop hardware

Candidates should have experience with virtualisation technologies and Microsoft 365, along with strong communication skills. The position offers hybrid working, private medical insurance, and various employee benefits. A leading cloud services provider in the UK seeks a Cloud Support Engineer to de