Senior Claims Handler EL/PL
9 days ago
Stafford
At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to: • Reward platform - discounts for over 800 retailers, • 25 days holiday (rising with service plus option to purchase up to 5 extra days a year!), • Development, training, and professional qualifications The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer and handle claims from the cradle to the grave. To ensure claims are handled on a proactive basis in accordance with the insurers claims handling philosophy. The case load will include primarily claims in excess of the fast track limit of £25000.00 • To establish if cover is in place for the claim., • To record all claims on the digital claims handling system., • To investigate all liability claims either from the desk or by instructing loss adjusters., • To make the decision on liability., • To negotiate settlement of the claim., • To ensure compliance with all legal timescales and client SLA's., • To build relationships with external clients and stakeholders., • Experience of policy wording and terms and conditions., • Knowledge of insurance and the insurance market., • Knowledge of how to value an injury claim., • Knowledge of reserving philosophies., • Knowledge of Civil Procedure Rules and the Claims Portal., • Demonstrate strong technical knowledge across a variety of Casualty claim types (Personal Injury, Construction, Products Liability etc.) and UK jurisdictions, • To authorise payments to defined limits, • Act as a mentor and coach to junior colleagues, • Good communications skills at all levels., • Excellent customer service., • The ability to work as part of a team., • To take responsibility for your own workload., • Must be able demonstrate adaptability and flexibility., • Good planning and organisational skills., • Good IT skills, • This role would suit candidates who have experience in handling any type of injury claims and experience of working in an insurance and or legal environment would be expected., • Davies Innovation Lab, • Leadership training programme, • Funding for professional qualifications, • Thrive at Davies; learning opportunities, • The Davies Foundation, • Local charity funding, • Pennies To Heaven, • Employee Resource Groups, • Employee volunteering programme, • Pension, 5% employee and 5% employer contribution, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub, • Life assurance: x4, • Refer a Friend, • Cycle to Work Scheme, • Lease car salary sacrifice, • Davies Incentive Plan, • Enhanced maternity, paternity and adoption pay, • Wellbeing centre; move, munch, money & mind focus, • Discounts with 100's of UK retailers, • EAP; 24/7 confidential helpline, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years, • Flexible working, • Dress for your day, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan #J-18808-Ljbffr