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  • Team Member
    Team Member
    3 hours ago
    £8–£12.71 hourly
    Full-time
    Radlett

    ¿ About Us bagels + schmear is a lockdown success story! Starting in 2020, with our founder Francesca baking New York-style bagels from her home kitchen after having the realisation that no one was doing bagels in the UK the ‘proper New York way’. New York-style bagels are different to the bagels you find in the delis in and around London – they are crisp on the outside, pillowy and fluffy on the inside. Starting merely as a side hustle alongside her full-time job, she took bagels + schmear full time, opened up a bakery in Radlett, Hertfordshire + now supplies some of the most prestigious hotels, cafes, restaurants and shops in London. Role Overview We are seeking a friendly, enthusiastic, and customer-oriented Team Member to join our team at bagels + schmear. As the first point of contact for our customers, you will be responsible for providing exceptional customer service, managing transactions, and ensuring a welcoming environment. Hours This is a job with a flexible working pattern. You would be expected to work around 3-5 full days per week that could fall on any day Monday-Sunday. Key Responsibilities To provide warm, friendly and polite service always, ensuring every customer is delighted with their order and their bagels + schmear experience. Answer questions about our products and provide recommendations based on customer preferences. Handle customer inquiries and resolve any issues or complaints promptly and professionally. Operate the cash register, handle cash, and process credit/debit card transactions accurately. Ensure all transactions are completed efficiently and with a high level of accuracy. Upsell and cross-sell bakery products to enhance customer experience and increase sales. Present and package bakery products attractively and with care. Create + package Click + Collect + Deliveroo orders. Monitor product displays and ensure they are well-stocked and visually appealing. Maintain a clean and tidy front-of-house area, including counters, tables, and seating areas. Follow all health and safety guidelines, ensuring a safe environment for customers and staff. Assist with opening and closing duties, including cleaning, and organising the workspace. Work collaboratively with the team to ensure smooth operations. Assist with food preparation, following our recipes and specifications meticulously to ensure consistent quality and taste. Operate coffee-making equipment such as espresso machines, and grinders to prepare and serve a variety of coffee drinks to a high quality. About You You have a warm, outgoing + friendly personality + love to wow guests with exceptional service. Previous experience in a customer service role, preferably in a bakery, café or food handling environment. Trained and have experience in barista coffee preparation. Strong organisational skills and attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Reliable, punctual, and trustworthy. You have a passion for food + being a part of a small business. A relevant understanding of food hygiene for UK businesses. What You’ll Get 28 days’ holiday pay, pro rata Pension scheme Staff meal provided Free coffees all day Fun, open and inclusive work environment Opportunity to grow with an independent bakery who is entering a very exciting growth phase.

    Immediate start!
    No experience
    Easy apply
  • Work From Home – Paid Research
    Work From Home – Paid Research
    1 day ago
    Part-time
    Watford

    Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

    No experience
    Easy apply
  • Barista
    Barista
    9 days ago
    £12.71–£14.5 hourly
    Full-time
    Radlett

    Job Description: We are looking for a Barista to join our friendly team at our gorgeous Speciality Coffee Shop - Brass Monkey. The ideal candidate will be a responsible person with strong customer service skills and a passion for coffee, tea and other beverages. A strong candidate will be familiar with a wide variety of beverages and have the ability to make beverages quickly, accurately and efficiently. He or she will preferably have barista training, knowledge of food safety, experience in customer service and an eagerness to work hard in a fast-paced environment. You will need to: • Be able to dial in a variety of coffees in order to achieve optimum extraction and taste., • Be able to steam milk to a high quality micro-foam consistency and produce consistent foam levels for a wide menu of drinks., • Be able to produce latte art., • Think on your feet, be friendly, proactive and show initiative. Responsibilities: • Be an attentive and friendly face around the coffee shop., • Use new technology and learn new skills., • Keep the workplace clean and safe and in compliance with health regulations., • Be consistent and reliable., • Take orders and ring up customers., • Create new recipes and drink customisations., • Clean the espresso machine., • Using a la marzocco linea PB ABR, we extract our espresso to a fine tuned recipe every shot using Mahlkonig E65S GBW. We also offer batch brew with a variety of great coffees from various roasters. We strive to produce the highest standard of coffee using quality products and equipment. What we offer: • Competitive pay Free lunches and unlimited coffee 25% staff discount on everything else., • Pension scheme, • An open and enjoyable atmosphere with an independent business with opportunity for career growth as the company expands. www.instagram.com/brass.monkey.coffee

    Easy apply
  • Full-Time order processor & Customer Support Assistant – Immediate Start
    Full-Time order processor & Customer Support Assistant – Immediate Start
    1 month ago
    £25000–£26000 yearly
    Full-time
    Stanmore

    Full-Time Order Processor & Customer Support Assistant – Immediate Start We are a branded wholesaler based in Stanmore, supplying our products to a wide range of retailers including high street shops, independent department stores, and garden centres. We are offering a full-time position with an immediate start. The role involves handling very light products, so no heavy lifting is required. Full training will be provided. Key Responsibilities • Fulfil customer orders using an iPad system and prepare them for dispatch, • Organise the warehouse, sort incoming deliveries, and report shortages or low stock levels (software supported), • Manage customer returns and replacements efficiently, • Answer customer phone calls when needed, providing excellent customer service, • Work collaboratively within a small, close-knit team, paying attention to details and taking on feedback Requirements • Fluent English is essential, • Confident, proactive, and able to perform well in a busy environment, • Willingness to learn, improve, and grow within the role, • Strong team player with a positive attitude, • Previous experience in retail, warehouse, or customer service is preferred but not required, • Basic Excel skills are desirable but not mandatory Working Hours • Monday to Friday, 9:00 AM – 5:00 PM Closed on Bank Holidays and National Holidays Location • Based near Canons Park in Stanmore, with good access to public transport

    Easy apply
  • Assistant Cafe Manager
    Assistant Cafe Manager
    1 month ago
    £13–£15 hourly
    Full-time
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    Easy apply
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