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Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!
Are you passionate about making a difference through fundraising while enjoying the freedom of self-employment? L&E Marketing is thrilled to present an outstanding opportunity for individuals eager to dive into the world of event fundraising as Self-Employed Event Fundraising Sales Assistants. Partnering with our esteemed client, you'll work at booked locations, earning uncapped commissions, with flexible hours and robust support to help you excel. Benefits: Set Your Own Hours: Enjoy the freedom to create your own schedule. Lead Support: Benefit from competitive commission splits and dedicated lead support. Sales Training and Leadership: Receive comprehensive sales training and leadership development. National Network: Be part of a national network, connecting with peers and accessing resources. RNR Trips and National Sales Conferences: Rewarding opportunities to attend trips and conferences. Additional Benefits Include: Business development support, including marketing materials and social media content. Company Gear Provided Continuous sales training Admin Support available if required. Salary: £400.00-£650.00 per week Key Sales Duties: Actively engage with event attendees to promote and sell fundraising products or services. Drive fundraising efforts through effective sales techniques and persuasive communication. Build and maintain relationships with event organizers and potential donors. Meet and exceed daily sales targets while maintaining a high level of professionalism. Experience/Skills Required: Proven experience in sales or customer service roles, preferably in fundraising or events. Excellent communication and interpersonal skills. Self-motivated with a strong drive to achieve sales goals. Ability to work independently and manage time effectively. Passionate about fundraising and making a positive impact in the community. Why Join Our Client? Join our client's team and become part of a company dedicated to making a difference in local communities through impactful fundraising initiatives. With our client, you'll have the opportunity to work alongside passionate individuals who share your commitment to creating positive change. Embrace the chance to unleash your sales potential and contribute to meaningful causes. Job Type: Commission Schedule: Monday to Friday Weekend availability Application question(s): For insurance purposes all applying candidates have to be 18+ Please provide us with the best email address & best contact number to contact you on Please confirm that you do NOT currently hold a Tier 4 Student Visa or require Visa sponsorship Work Location: In person
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as a bar manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Join our dynamic team dedicated to supporting charitable causes and creating positive change in our community. As a Event Team Member , you'll receive comprehensive training and hands-on experience in event-based charity fundraising, all while earning a competitive income through commission-based earnings. Responsibilities of the Sales Trainee: • Assist in organizing and executing fundraising events across Bristol, engaging with attendees, and promoting our charity partners. • Learn and implement effective sales techniques to solicit donations and support for important causes. • Collaborate with experienced team members to gain valuable insights and skills in event-based fundraising. • Provide exceptional customer service and represent our organization with professionalism and enthusiasm. • Embrace personal and professional growth opportunities as you embark on your sales career journey. Perks & Benefits: • Yearly R&R Trips: Top performers are rewarded with exclusive yearly rest and relaxation trips to exotic destinations as a token of appreciation for their hard work and dedication. • Travel Opportunities: Experience the thrill of travel while making a difference! Travel to different locations for fundraising events and broaden your horizons. • Mentorship: Receive guidance and support from experienced mentors who are committed to helping you succeed in your sales career. • Conferences: Gain access to industry conferences and networking events where you can learn from experts, exchange ideas, and expand your professional network. Requirements: • Strong interpersonal and communication skills with a positive attitude and willingness to learn. • Eager to take on new challenges and thrive in a fast-paced, event-based environment. • Self-motivated and goal-oriented, with a drive to succeed in a commission-based sales role. • Ability to work effectively both independently and as part of a team. myst be eligible to work in the UK and be over 18 years of age.
Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
Job description THE ÉNERGIE GROUP énergie has been an innovator and a disruptor in the UK and Ireland fitness market for more than a decade. In an age dominated by faceless big box budget gyms, énergie is building clubs for the future. Affordable fitness with personality, service and accessibility, reaching out to people of all ages and becoming the brand that breaks down the barriers of intimidation to everyone. Our workforce expects to ‘Take The Stage’ in our clubs. We look for passion, belief, energy and ambition. We want everyone to feel they belong in an énergie movement that will change their lives. Job Purpose Create the Fitness Club of the future and deliver fantastic business results by running a smart business, creating a uniquely special environment where members feel they belong, and staff perform at their highest level. A varied role, with responsibility for everything from financials to people development, you will focus on the following: Drive the performance of your club by investing time in the detail behind your club’s results and setting action plans for improvement, including always ensuring a safe & legal environment Deliver an excellent member experience in your club through a constant focus on service and standards initiate sales and marketing activity that drives membership numbers and find new and creative ways to increase additional revenue streams Generate customer data that enables team members to close membership sales and to retain members at highest levels Job Type: Full-time, Permanent Salary- Open to negotiations Benefits: Company events Company pension Gym membership Schedule: Monday to Friday +Weekend availability Application Question(s): Candidate must have either Gym Manager or Assistant Gym Manager or Gym Sales Manager experience to apply for this position. Experience: Gym Manager: 1 year (required) Work Location: In person Job Type: Full-time Salary: £35,000.00 per year Benefits: Company pension Sick pay Flexible Language Requirement: English not required Schedule: Monday to Friday Weekend availability Supplemental pay types: Performance bonus Education: GCSE or equivalent (preferred) Experience: Retail sales: 1 year (preferred) Supervising experience: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Work Location: In person
Company Overview: Laser Me Out is a leader in the aesthetic treatment industry, offering top-tier Laser Hair Removal and Skin Treatments. Our commitment to excellence has made us a premier provider, and we're now seeking a talented Social Media Manager to join our dynamic team. Role Summary: Joining Laser Me Out as a Social Media Manager, you will be instrumental in boosting our brand's presence on various social media platforms. With a focus on creativity, engagement, and strategic content creation, you'll play a key role in connecting with our audience and driving our brand forward. We require someone with at least 1-2 years of relevant experience, skilled in creating content that engages and captivates our audience. Key Responsibilities: Daily management of postings on Instagram, TikTok, Snapchat, and YouTube, including Reels, TikToks, and Shorts. (3-5 IG stories daily and one Reel daily) Regular engagement with our audience through daily Instagram Stories. Proactive content planning to maintain a cohesive and engaging social media presence. Development of innovative brand awareness strategies, including public content and PR stunts. Collaboration with our team to showcase the clinic and team members across various media. Active community engagement, including responding to comments and interacting with followers. Close collaboration with the marketing head to align social media strategies with our brand values and trends. Qualifications & Skills: Videography: Skilled in recording high-quality videos with a camera or the latest iPhone. Video Editing: Proficiency in editing videos to current trends using tools like CapCut, Adobe Premiere Pro, or similar. Content Creation: Competent in designing engaging Instagram stories using Canva or similar platforms. Social Media Expertise: Deep understanding and proficiency in all major social media channels. Communication and Organization: Exceptional skills in email communication, planning, and organization. Additional Information: This position is offered as a part-time freelancer role on a self-employed basis. We're looking for someone passionate about social media and skilled in creating content that resonates with our audience. If you're ready to take on this challenge and contribute to our success, we'd love to hear from you.
JOUFFRE LTD Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre Inc. stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in New York, Lyon, and Rabat. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces. At Jouffre, our daily mission is to breathe life into time-honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation. This year 2024 will once again mark the history of Jouffre as we seek to develop a new workshop in London, Jouffre Limited. This project represents much more than a simple expansion, it’s for us a real challenge and an opportunity to build something remarkable again. MAIN OBJECTIVE OF THE POSITION What is exciting is that everything has to be developed! From the search of the ideal location to the recruitment of an exceptional team and its management, including the acquisition of equipment and the development of production processes. Every day will be a new step in building a truly special new workshop. To give you a little more detail, you will be responsible for the workshops as well as all production within the company. By maintaining a very high level of requirements in terms of results and involvement, you will be in charge with the Country Manager of the serenity, well-being, pleasure at work of the team that we are going to recruit as well as of their personal development. As part of our values (rigor, transference, perseverance, creativity) you will have to encourage them to make decisions and initiatives. This will ensure their commitment and lead to customer satisfaction. Your ambition? Achieve Jouffre’s human and economic performance objectives! RESPONSIBILITIES & MISSIONS Development of the workshop (with the Country Manager) - Identifies and evaluates opportunities for setting up the workshop in London. - Manages the search, selection and negotiation of premises for the workshop. - Oversees the layout of the production space, ensuring it complies with safety standards and production requirements. Purchases of Machines and Equipment - Identifies the needs for equipment and machines for the workshop. - Manages the process of purchasing, delivering and installing the machines needed for production. Project Coordination - Collaborates with the Country Manager to understand customer needs and plan projects accordingly to align production goals with overall business strategy - Organize, coordinate and monitor daily production schedules and ensure you meet deadlines and time and quality requirements - Communicates regularly with various internal and external stakeholders to ensure effective coordination of production activities - Ensures quality control at all steps before carrying out delivery operations Management of Supplies and Inventories - Established partnerships with suppliers of materials and supplies necessary for the production - Manages inventory efficiently to ensure availability of materials needed for the production Recruitment and Team Management - Initially carries out seat upholstery and drapery work depending on the clients needs - Recruits, trains and supervises a team of experienced upholsterers - Develops training programs necessary to ensure quality and consistency of work Once the team is established and as Manager, supervises the team's performance and provides support to foster a productive and motivating work environment. Trust your teams and give meaning to their daily missions. You must succeed in soaking up the F-Form Company culture which should be at the heart of your concerns. Management Missions - Create and implement your optimal organization and related processes - Define and monitor KPIs and ensure objectives are achieved - Carry out individual interviews with your teams - Create a climate of trust in the team through communication - Make yourself available to your teams and support them towards autonomy - Ensure the training, skills development and development of your teams - With kindness, set your level of requirements and your expectations of involvement, challenges and teams! We are still a little craft company, your missions and your role are intended to evolve according to the needs of the company, your desires, your progress, your proactivity and the opportunities that you could identify. This job offer constitutes the basis of your mission and allows you to list the fundamentals that you will have to ensure. It’s not a limiting framework but the starting point of the mission that you are going to create! PROFILE To succeed in this amazing project, we will need people who share our passion for craftsmanship, our determination to push boundaries, and our commitment to excellence. We are looking for creative individuals, innovators who don't shy away from the unknown, leaders who know how to transform obstacles into opportunities, starting with you! We are looking for a candidate who is an Upholsterer with a minimum of 10 years of experience and who ideally has experience in production management, projects and team management or at least a great desire to improve skills in these areas! Of course, planning and monitoring production in a manufacturing workshop no longer holds any secrets for you! Perfectly autonomous and agile, you like challenges and you know how to inspire a team and support a company in its human and economic performance and international development. You are a truly positive, dynamic, proactive and optimistic leader even if you have character because you know how to question yourself. Your communication, your organization and your ability to manage tense situations are your main strengths. You are constantly proactive and you like to take initiatives. Acting results-oriented and proactively, we are counting on you to take charge of all production and operations at Jouffre Limited and develop this company! Together we have the opportunity to create a place where ideas come to life, where quality is unquestionable and where every piece is a work of art. Let's make it happen! Prerequisites: - Be a professional upholsterer with 10 years of experience - Experience required in the high-end sector - Be bilingual in English, French is a plus - Have worked in London or at least a good knowledge of the London market - Have good command of IT tools - Have had an experience in project management, production and team management (Management) is a real plus ADDITIONAL DETAILS Location: London Type of Contract: Full Time Starting Date: April / May 2024 (with prior training in our workshops in Lyon) Manager: Caroline Deschamps (Country Manager) Salary: £48,800.00 gross per year with benefits: 1.5 days holiday per month plus bank holidays (according to the British Law) 1 day holiday will be earned each year up to a maximum of 25 days holiday per year International health insurance to be provided by the company (April International) Monthly travelcards to be paid by the company 2 first monthly rent to be paid by the company 4 round trips to Paris to be paid by the company (if originally based in France)
About us Ackroyd Legal is an international law firm with its headquarters based in the City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit highly ambitious Legal Interns who are hungry to succeed and match our growth ambitions. We have an exciting year coming up with many opportunities to make a name for yourself in one of the most respected industries in the world. Job spec Job Type: 3-month Internship program with the potential of a full-time placement + training contact for successful candidates. Initially you will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. Your time will be split between a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer and also conducting legal administrative tasks. You will be working as part of a driven sales team who are looking to make a real difference in the property market and shadowing a solicitor to assist them with daily tasks. The role will involve having conversations with people that are ready to use a solicitor for their property transactions while assisting one of our solicitors with daily tasks. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you - Experience working in sales and understanding the conveyancing process is desirable, but not essential - Has a passion for law and looking to grow within the legal sector - Answering inbound enquiries and managing outbound new business - Confident, dynamic and an outside-of-the-box thinker - A self-starter with a positive can-do attitude and a true hunger for personal development. - Excellent English communication skills - Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to offer them a training contract or progress into management within a few years as the firm undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Salary Travel expenses capped at £500 per month + commission only on 3 month internship program. A full time employment contract including a basic salary will be offered to all candidates who impress us during their internship. Location Aldgate, City of London HOW TO APPLY If this sounds like you, DM with your CV along with a message answering “Why should we hire you for this role?”
We are in Urgent need Fee earner for our Civil/Commercial Litigation Department. This department, a testament to the firm's continual growth and adaptation to the dynamic legal landscape, is experiencing a remarkable upsurge in client engagements. Consequently, we are seeking to expand our team with the addition of a new Solicitor or Litigation Executive. This individual should possess a robust understanding and practical experience in civil/commercial litigation and debt-related matters, adhering to the legal frameworks of England and Wales. Our department's focus encompasses a diverse range of legal issues, including but not limited to: Residential Landlord-Tenant Disputes, primarily focusing on possession proceedings as per the Housing Act 1988 and subsequent amendments. Commercial Landlord-Tenant Disputes, involving the execution of forfeiture notices under the Law of Property Act 1925. Debt Recovery Actions and Proceedings, adhering to the Civil Procedure Rules and relevant case law. Breach of Contract matters, guided by established principles under English Contract Law. General Civil and Litigation Disputes, encompassing a wide range of civil law issues. Property Litigation and Contentious Probate Matters, requiring an intricate understanding of the Property Law and Probate Law respectively. The role we seek to fill entails a variety of responsibilities, including but not limited to: Initial consultations with prospective clients and the gathering of preliminary instructions. Collaboration with the supervising team to determine fee structures, followed by communicating fee estimates to clients. Conducting legal research and formulating a case strategy post-instruction. Drafting initial correspondences and formal letters to involved parties, articulating our clients' claims and positions. Preparation of witness statements to substantiate our clients’ claims. Drafting and filing court proceedings, ensuring compliance with the relevant procedural requirements. Management of evidence and disclosure processes, in line with the Civil Procedure Rules. Navigation of court directions and ensuring adherence to judicial guidelines. Participation in marketing and business development initiatives to further the department's reach and reputation. The successful candidate will benefit from supervision by the Head of the Department and administrative support from an Administrative Assistant.
As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!