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  • Dental Receptionist
    Dental Receptionist
    hace 4 días
    £12–£14 por hora
    Jornada parcial
    Chessington

    Family Dental Care (FDC) provides high-quality NHS and private dental care to patients of all ages in Chessington. The practice offers a full range of services, including general dentistry, dental implants, orthodontics, teeth whitening, Invisalign, hygiene services, emergency dental care, and facial aesthetics. FDC is known for its friendly, experienced team and patient-centered approach, focusing on comfort, clear communication, and tailored treatment plans. New patients are welcome and can book appointments online or by phone, making access to care straightforward and convenient. Role Description This is an on-site Dental Receptionist role based in London. The Dental Receptionist will greet patients, manage check-in and check-out processes, and ensure a welcoming and professional front-desk experience. Responsibilities include handling incoming phone calls, responding to patient inquiries, booking and updating appointments, and maintaining accurate patient records in practice management systems. The role also involves coordinating with clinical staff, managing payment processing, and supporting the smooth daily operation of the practice. The Dental Receptionist will uphold patient confidentiality and contribute to a calm, organized reception area. • Candidates should possess strong Appointment Scheduling skills, including managing calendars, coordinating follow-up visits, and handling changes efficiently., • Candidates should possess basic Dental Care awareness to understand common treatments, terminology, and patient pathways within a dental practice., • Candidates should possess professional Phone Etiquette skills, including clear communication, polite call handling, and accurate message-taking., • Candidates should possess excellent Communication skills, with the ability to interact respectfully with patients and team members from diverse backgrounds., • Candidates should possess core Receptionist Duties capabilities, such as front-desk management, record keeping, and payment handling., • Relevant experience in a dental, medical, or healthcare reception environment is beneficial., • Strong organizational skills, attention to detail, and the ability to multitask in a busy setting are desirable., • Proficiency with basic computer applications and practice management or booking systems is an advantage., • Training or qualifications in customer service, administration, or healthcare support are beneficial.

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  • Trainee Dental Nurse
    Trainee Dental Nurse
    hace 1 mes
    £12.71 por hora
    Jornada completa
    London

    We are recruiting on behalf of several dental practices accross London seeking a motivated and reliable Trainee Dental Nurse for an immediate start. This is an excellent opportunity to begin a career in dental nursing in a professional clinical environment, with full workplace support. Key Responsibilities • Assist the dentist during a range of clinical procedures, ensuring patient comfort and safety, • Prepare and maintain treatment rooms, including instrument decontamination and sterilisation, • Provide clear pre- and post-treatment support to patients, • Maintain accurate patient records using clinical systems, • Support patient care and wellbeing throughout appointments, • Ensure high standards of cleanliness and compliance with health and safety regulations, • Assist with appointment coordination and general administration, • Support stock control and ordering of materials Requirements • Strong communication skills and good command of English, • Basic IT skills, • Organised and able to work in a fast-paced environment, • Positive, professional attitude and willingness to learn, • Ability to work independently and as part of a team Training and Development Full training will be provided within the role. The successful candidate will be supported to work towards a recognised dental nursing qualification as part of their employment. This training pathway is designed for individuals who are not currently undertaking a dental nursing qualification.

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