PROPERTY ADMINISTRATOR - PART-TIME - HOMEBASED
9 days ago
Lancaster
We welcome all applications. Please note, this is NOT a remote role. While it is home-based, you must be within a realistic commuting distance of Carnforth, Lancaster and Morecambe. If you cannot attend these locations when required, please do not apply. TITLE: PROPERTY ADMINISTRATOR – PART TIME JOB TYPE: Part-time (flexible) around 2 days a week, plus getting busy in the summer season. Car essential. LOCATION: Working from home with occasional travel around Carnforth, Lancaster & Morecambe area’s + (Manchester very occasionally) mileage allowance will be paid. HOURLY RATE: £15.00 per hour - will be based on experience & ability & will include incentive bonuses for gaining Social media bookings; a review will be given after your first 3 months. REPORTING TO: Director Our client is an established business; they are a small, family-run property business managing a portfolio of holiday lets, lodges, and long-term rental properties. They pride themselves on offering a personal, high-quality service to our guests, tenants, and landlords. They are looking for a reliable, organised, and friendly Property Administrator to join the team and become an integral part of a growing business. What they offer: • A supportive and friendly working environment, • Opportunity to grow with the business, • Varied and rewarding role, • Rates depend on experience This is a varied, hands-on position where no two days are the same. You will support the day-to-day running of the properties, managing bookings, assisting tenants and guests, coordinating maintenance, and promoting their holiday lets and lodges online. As a small business, they value team members who are proactive, flexible, and happy to roll up their sleeves when needed. Key Responsibilities Holiday Lets & Lodges · Manage bookings via platforms · Respond promptly and professionally to guest enquiries and reviews · Update availability calendars and pricing via Excel & booking platforms · Coordinate cleaning, laundry, and maintenance between guest stays · Collating monthly cleaning hours to cover the cleaning cost to housekeepers · Ensure properties are guest-ready and maintained to a high standard Long-Term Lets · Assist with tenant onboarding and documentation · Prepare tenancy agreements and renewals as and when required · Monitor rent payments and support with arrears follow-up · Coordinate maintenance requests and contractor appointments General Administration · Maintain accurate property and compliance records · Organise safety certificates (Gas Safety, EPC, EICR, etc.) · Process invoices and support basic bookkeeping tasks · Liaise with landlords, tenants, contractors, and suppliers · Ensure Health & Safety records are up to date Social Media & Marketing · Create and post engaging content for holiday lets and lodges · Promote seasonal availability and special offers · Respond to social media enquiries · Assist in keeping property listings on platforms - updated and optimised, including pricing. · Take photos and short videos of properties where needed PERSON SPECIFICATION: Essential: · Strong organisational skills and attention to detail · Experience with ‘lettings management would be ideal but not essential · Excellent written and verbal communication · Confident using social media platforms · Comfortable managing online booking systems · Ability to work independently and use initiative · Confident with emails, word and Excel · Car essential as cleaning spot checks required & emergency call outs · Ability to work on own initiative and provide speedy responses Desirable Not Essential: · Experience in property, lettings, or hospitality · Familiarity with online booking systems · Basic marketing knowledge · Knowledge of UK lettings regulations · Personal Qualities · Friendly and approachable · Trustworthy and dependable · Flexible and willing to help where needed · Calm under pressure · A positive “can-do” attitude If you are looking to contribute to a growing company and have a passion for delivering high-quality administrative support, we encourage you to apply for this rewarding position.