Agile business analyst jobs in Gerrards CrossCreate job alerts

Business Analyst | Customer Journey Analysis | Berkshire | Hybrid | £750/day (Inside IR35) | 12 Months Contract | AI | Self - Service Functions | Our client is seeking an experienced Business Analyst with experience in supporting digital and AI enabled customer service solutions, including assisted service or self-service functions. Required Key Skills & Experience: • Proven experience as a Senior Business Analyst supporting large-scale transformation programmes within customer service, contact centre, or customer operations environments., • Strong background in customer journey analysis, process re-engineering, and target operating model design., • Experience working with CRM and contact centre platforms, ideally Salesforce and/or Amazon Connect (or equivalent)., • Experience operating in Agile delivery environments, supporting squads through sprints and releases., • Exposure to AI tools, conversational analytics, speech-to-text, or intelligent routing., • Professional Business Analysis certification desirable (BCS, IIBA, Agile BA). Location: Berkshire Hybrid: 1-2 days per week in the office / remainder days working from home Contract: 12 Months Rate: £750/d Inside IR35 (Via umbrella) If you’re an experienced Business Analyst with experience in supporting Customer journey’s we’d love to hear from you. Please submit your CV today!

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . The Quantitative Analytics team at Centrica Energy is part of the Trading Analytics and Algorithms centre of excellence, and is responsible for: * Delivering quantitative analysis of complex and structured products, that provides insight to help traders to maximise value and manage risk * Designing and implementing complex mathematical models that allow for consistent pricing and joint risk quantification across multiple portfolios, enabling more holistic and optimal hedging decisions * Assisting originators in development of structured products across the Renewables, LNG, Gas & Power sectors. As a Quantitative Analyst you will become part of an agile team of circa 12 people located across our offices in both London (UK) and Aalborg (Denmark), with a broad remit to support the development, and use of, our pricing and risk management models and systems. This role will be situated in our London office and the successful candidate will be required to: * Produce high quality increments to the team's model library - working both individually and collaboratively * Assist/advise trading and origination via quantitative analysis and a strong mathematical/financial intuition * Leverage the teams cross-asset expertise to connect business locations, helping to identify synergies and increase efficiency. Here's what we're looking for: * Experience of having worked as a Quantitative Analyst (or similar), delivering pricing and risk metrics for complex derivatives and structured products * Excellent understanding of a variety of mathematical and statistical models, stochastic calculus in particular, and their use in finance * Master's Degree or PhD qualification within science, computing, mathematics or other quantitative subject * Familiarity or high level of interest in Energy / commodity markets * Experience of code development (ideally Python) * Strong Communicator and fluent in English language * Strong interpersonal skills. #LI-CET

A leading business solutions company based in the United Kingdom is looking for a professional to implement and support their business information systems across various departments. The ideal candidate should possess extensive knowledge in MS Excel, understand IT architecture, and be familiar with

Technical Business Analyst – Contract Opportunity (Inside IR35) Windsor (Hybrid – 1 day per week onsite) 6‑month contract £400-£450 per day DOE (Inside IR35) ASAP Start Are you an experienced Technical Business Analyst with a passion for improving customer journeys, optimising contact centre operations, and supporting next‑generation digital and AI‑enabled service solutions? This is a fantastic opportunity to join a major organisation operating within a regulated, consumer-focused environment. The Role As a Technical Business Analyst, you’ll play a key role in shaping and enhancing customer service and contact centre capabilities. You’ll work closely with digital, product, and operational teams—supporting Agile squads, driving process improvements, and championing technology that improves customer experience and reduces failure demand. This is an individual contributor role with significant stakeholder engagement across technology and customer operations. Key Responsibilities You will be responsible for: • Conducting detailed customer journey analysis and process re-engineering., • Supporting digital and AI-enabled customer service solutions, including automation, assisted service, and self-service., • Working with CRM and contact centre platforms, ideally Salesforce and Amazon Connect (or equivalents)., • Collaborating in Agile delivery teams, supporting sprints, releases, and backlog refinement., • Leveraging tools such as conversational analytics, speech-to-text, or intelligent routing., • Delivering initiatives focused on failure demand reduction, contact deflection, and channel shift., • Operating within large-scale or regulated industries such as energy, utilities, telecoms, financial services, or retail. Key Skills & Knowledge • 6+ years’ experience as a Business Analyst within customer service or contact centre environments., • Strong working knowledge of Salesforce CRM including configuration, reporting, and dashboard creation., • Excellent analytical, problem-solving, communication, and stakeholder management skills. Experience Required • Proven background as a Senior or Technical Business Analyst in customer operations environments., • Hands-on experience as an individual contributor driving analysis and decision-making., • Strong understanding of Agile methodologies., • Exposure to large-scale customer service organisations., • Experience in the energy sector is beneficial but not essential. Why Apply? • Work on impactful, customer-focused digital initiatives., • Join a forward-thinking organisation investing in AI and automation., • Hybrid working with only 1 day onsite per week., • Competitive daily rate and opportunity for extension. Please apply promptly to be considered for this opportunity or similar roles

Agile Business Analyst - Consultant - Digital Excellence - LondonReference Code: 123341-en_GBContract Type: PermanentProfessional Communities: Strategy & TransformationAbout UsAt Capgemini Invent, we believe difference drives change. As an Agile Business Analyst you will:• You will help our

A leading technology organization in the United Kingdom is seeking a Business Analyst to support high-impact initiatives across core product areas. In this role, you will collaborate with Product Owners and stakeholders, translating requirements into actionable plans, and maintaining effective commu

A leading music-based entertainment company in the UK is seeking a Business Analyst to gather software requirements and collaborate with teams to ensure successful project delivery. The ideal candidate should have significant commercial experience in enterprise solutions, strong interpersonal skills

The ideal candidate should have a strong background in Agile methodologies and the ability to gather requirements effectively.

A leading insurance firm in Greater London is seeking a Business Analyst to provide integral support across multiple disciplines within the Enablement Operating Model. This role emphasizes collaboration with stakeholders to elicit business requirements, conduct gap analysis, and develop documentatio

A leading global marketing services company is seeking a highly motivated Business Analyst to enhance our digital operating system. You will optimize business processes, document requirements, and collaborate closely with various teams. Candidates should hold a relevant bachelor's degree and have ex

A leading financial services company in the UK is looking for a Business Analyst to drive impactful solutions.

An exciting opportunity awaits a Business Analyst to join a blue-chip company. This role involves collaborating with business stakeholders, IT developers, and testers to ensure that business requirements are thoroughly understood and documented.

A leading recruitment agency is seeking a Business Analyst to work on technical/software development projects in London. This Mid-Senior level role involves capturing and analyzing business requirements, facilitating Agile ceremonies, and providing technical expertise.

A global technology firm is seeking a Business Analyst to engage with clients in London and the UK.

A global tech and business consultancy is seeking an experienced Business Analyst to join their team in the Greater London area. Responsibilities include analyzing business processes, gathering requirements, and collaborating with technical teams.

A leading consultancy firm in Greater London is seeking a Senior Business Analyst to lead Agile business analysis and mentor junior analysts. Candidates should have over 5 years of experience in business analysis and a strong track record in Agile environments. This role involves delivering high-qua

A leading financial services company in Greater London is looking for an experienced Digital Business Analyst to support digital banking initiatives. Candidates should have a strong background in Retail or Challenger Banking, excellent stakeholder management skills, and familiarity with Agile method

A leading financial services provider is seeking a Senior Business Analyst - Data to enhance data solutions across the organization. The successful candidate will translate complex business needs into actionable data requirements while working closely with product teams and stakeholders.

A leading insurance services company in Greater London seeks a Business Analyst to analyze and improve business processes. Candidates must have experience in the insurance industry and a strong track record in IT and digital change initiatives within an Agile environment.

A leading insurance company in the UK is seeking a Business Analyst to provide support across various disciplines, including Underwriting and Operations. The role involves collaborating with stakeholders to identify business requirements, conducting gap analyses, and developing documentation.

A global technology partner in England is seeking an experienced Business Analyst to join their team. The role involves analyzing business processes, gathering requirements, and collaborating in Agile environments.

A leading technology firm is seeking a Lead Business Analyst in Greater London. The ideal candidate will have strong Agile experience, knowledge of underwriting processes, and exceptional communication skills. You will work closely with development teams and stakeholders to produce clear user storie

A leading renewable energy company in the UK is seeking a dynamic Business Analyst to join their Business Transformation team. With a commitment to sustainability and innovation, successful candidates will thrive in an agile environment.

A leading payment service provider is seeking an experienced Business Analyst (Payments) to contribute to the fintech sector. This role demands a minimum of 5 years in business analysis, especially within fintech environments. Candidates must demonstrate expertise in Agile SCRUM methodologies, payme

We are looking for multiple Agile Business Analyst Consultants to join a rapidly growly team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors (among other private sectors). Ability to be the intermediary between both business requirements a

A leading global information provider in the UK is seeking a Senior Business Analyst to drive process improvement initiatives. The candidate will play a key role in partnering with business units to document current processes, gather requirements, and design future state processes. This role require

A leading technology services company in London is seeking a Business Analyst to drive business analysis activities. The role involves capturing and translating business problems into functionality, assessing risks and opportunities, and leading stakeholder management. The ideal candidate should hav

A global non-profit organization in London is seeking a Business Analyst to support the evolution of its digital products. Candidates should have strong experience in business analysis, agile methodologies, and technical documentation.

A leading digital consultancy in Greater London seeks a Senior Business Analyst to engage with clients, define project scope, and deliver effective business analysis.

A leading Professional Indemnity specialist based in London is looking for a Business Analyst to improve processes and manage product backlogs. Responsibilities include engaging with stakeholders, understanding business opportunities, and supporting project outcomes within an Agile environment.

A leading recruitment agency in Greater London is seeking a talented Business Analyst passionate about driving change through technology. The ideal candidate will have experience in both Agile and Waterfall methodologies, strong analytical skills, and the ability to collaborate with stakeholders. Re

A global digital consultancy in the United Kingdom seeks multiple Agile Business Analyst Consultants to support Digital Transformation projects across various sectors including Government, Finance, Retail, and Energy. Candidates must possess SC Clearance eligibility and have a strong background in u

Successful candidates will have prior business analysis experience in agile settings and must hold or commit to obtaining a BCS International Diploma in Business Analysis within 18 months. A government agency is seeking a Business Analyst who can break down complex changes into prioritized requireme

A renowned recruitment consultancy is looking for a Business Analyst to support a central government programme on a Salesforce project. The ideal candidate will have proven experience in Agile methodologies and commercial experience with Salesforce.

SC Cleared - Senior Business Analyst - (Multiple). Triad Group Plc invites skilled and ambitious Senior Business Analysts to join our dynamic and award‑winning team. As a Senior Business Analyst, you will play a significant role in our client assignments.

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Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Camp Administrator - Easter - High Wycombe, Buckinghamshire.Work Hours: 08:30-17:30, Monday-Friday.Total hours will not exceed 42.Contract Type: Seasonal Fixed term.February Half Term Contracts to be issued on 2025 wage level.Reportable to: Camp Manager, Area Manager and Central Office.Barracudas is

Camp Administrator - Summer - Barnet, London.Work Hours: 08:30-17:30, Monday-Friday.Total hours will not exceed 42.Contract Type: Seasonal Fixed term.February Half Term Contracts to be issued on 2025 wage level.Reportable to: Camp Manager, Area Manager and Central Office.Barracudas is fully committe

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Camp Administrator - Summer - St Catherines - Twickenham, London.Work Hours: 08:30-17:30, Monday-Friday.Total hours will not exceed 42.Contract Type: Seasonal Fixed term.February Half Term Contracts to be issued on 2025 wage level.Reportable to: Camp Manager, Area Manager and Central Office.Barracud

Fast Food Delivery Driver - Lancashire.Takeaway Delivery Driver - Full Driving License.Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Takeaway Delivery Driver you'll be the face of our service out on the road, connecting our kitchens with our customers.We are seeking a

Camp Administrator - Easter - Barnet, London.Work Hours: 08:30-17:30, Monday-Friday.Total hours will not exceed 42.Contract Type: Seasonal Fixed term.February Half Term Contracts to be issued on 2025 wage level.Reportable to: Camp Manager, Area Manager and Central Office.Barracudas is fully committe