Airbnb manager jobs in LondonCreate job alerts

About Uplisting What started in the UK in 2017 is now a fast-growing platform designed to be the go-to solution for hosts and operators who want to streamline their operations and unlock growth. From automated messaging to channel management, from task coordination to financial reporting, Uplisting gives users the reliability and simplicity they need to run professional, efficient, guest-ready businesses. Our mission is simple: to empower the next generation of short-term rental creators by providing flexible, user-friendly, and technology-driven tools that remove friction and spark innovation. Whether someone is managing their first property or scaling a portfolio, we’re here to help turn ambition into sustainable success. In 2023, Uplisting joined the AirDNA community, a collaboration that strengthens our ability to support hosts at every stage of their journey. By combining Uplisting’s powerful operational toolkit with AirDNA’s world-class market intelligence, we’re helping entrepreneurs make smarter decisions, grow faster, and operate with confidence across Airbnb, Vrbo, and beyond. The AirDNA team We’re a curious, driven, and kind group of humans who genuinely love what we do. Our values - Happy, Hungry, Honest - guide how we show up for our customers and for each other. Want to see what that looks like in action? You’ll get a feel once you meet us. We welcome applicants from all backgrounds and encourage you to apply even if you don’t check every box. Passion, potential, and perspective matter here. Together, we’re building a complete ecosystem for short-term rental success - from investment to day-to-day operations. The Role We’re looking for a Fullstack Software Engineer. Join a team modernizing Uplisting's core product. You'll ship end-to-end features that measurably improve the day to day for hosts and property managers, help migrate our front end from Ember to React, and strengthen the connection between Uplisting's operations platform. • Ship production-ready code across the full stack, from API and data layer to UI., • Collaborate on the upcoming migration from Ember to React., • Diagnose and fix scaling, performance, and reliability issues on our platforms., • Own features end-to-end. From pitch to production., • Set the bar on code quality through reviews, testing standards, and clear documentation., • Mentor engineers on React best practices and help shape our technical roadmap., • Use AI tools to speed up your own work and share what works with the team., • Work on Partner integrations with large companies such as AirBnB, Booking.com, VRBO, • 4+ years of professional full stack experience shipping and operating production systems., • Strong React and TypeScript skills, plus solid back-end fundamentals (APIs, data modeling, relational databases)., • Hands-on experience with testing, CI/CD, and basic observability (logs, metrics, alerts)., • A track record of working on/leading non-trivial migrations or modernization work on a live product., • Clear written and verbal communication skills - you can explain trade-offs to engineers and non-engineers alike., • Practical, daily use of AI tools in your workflow, with the judgment to verify what they produce., • Experience with Ember.js or migrating front-end frameworks, or a polyglot with Front End frameworks., • Background in short-term rental, property management, travel, or hospitality tech., • Experience operating multi-tenant SaaS at scale, including performance tuning., • Familiarity with AWS, Heroku, containers, and infrastructure-as-code., • Prior experience formally mentoring other engineers., • Familiarity with the Shape Up methodology, • Ruby (Hanami), • Ember JS, • PostgresQL, • AWS, • Heroku, • Typescript, • React Native, • Terraform, • Any hire made outside of Spain would be a full-time contractor. Benefits for remote UK contractors include:, • OTE salary range: 50,000 - 65,000 GBP (yearly), • Flexible remote environment, • Continuing education stipend, • Language lessons with Preply (French-Italian-Spanish), • A friendly, collaborative team that values clear communication, • Opportunities for growth, mentorship, and learning new technologies, • A mission-driven product with real user impact, • First stage: Virtual interview with the People Team + Hiring Manager (30min), • Second stage: Tech test, • Final stage: Meet the General Manager + Hiring Manager (Online - 30min), • Post-offer / Pre-employment: Reference and employment verification check, • Ideal start date: Q2 2026 £50,000 - £65,000 a yearAirDNA seeks to attract the best-qualified candidates who support the mission, vision and values of the company and those who respect and promote excellence through diversity. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. The company complies with all applicable state and local laws governing nondiscrimination in employment and prohibits unlawful harassment based on any of the aforementioned protected classes at every location in which the company operates. This applies to all terms, conditions and privileges of employment including but not limited to: hiring, assessments, probation, placement, benefits, promotion, demotion, termination, layoff, recall, transfer, leave of absence, compensation, training and development, social and recreational programs, education assistance and retirement. We are committed to making our application process and workplace accessible for individuals with disabilities. Upon request, AirDNA will reasonably accommodate applicants so they can participate in the application process unless doing so would create an undue hardship to AirDNA or a threat to these individuals, others in the workplace or the company as a whole. To request accommodation, please email _. Please allow for 24 hours to process your request. By applying for the above position, you will confirm that you have reviewed and agreed to our _.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The Flex is building the next generation of flexible accommodation. We operate and manage properties across multiple cities and countries, combining hospitality, technology and operations to make renting a home as simple and seamless as booking a hotel. As we continue to scale internationally, we are looking for an exceptional Senior Finance Analyst to join our team and help build the financial infrastructure behind a fast-growing global business. This is not a traditional accounting role. You will work closely with the founders and leadership team, own critical financial processes, analyse the performance of the business, and help us make better decisions as we scale. As a Senior Finance Analyst, you will sit at the heart of The Flex's financial operations. Your mission is to ensure that we understand exactly where our money is coming from, where it is going, how every part of the business is performing, and where we can improve profitability. You will work across accounting, financial analysis, reporting, payments, budgeting and business performance. You will have visibility across the entire company and work directly with operations, revenue management, property teams and senior leadership. For someone ambitious, this role can evolve rapidly into a Finance Manager, Head of Finance or CFO-track position as the company grows. • Own and improve our day-to-day financial reporting and controls, ensuring every figure presented to management is complete, validated and fully supported., • Identify manual and repetitive finance processes, designing more efficient workflows and partnering with engineering teams to automate them., • Reconcile payments from Airbnb, Booking.com, Expedia, direct bookings and other distribution channels, ensuring all expected payments are received accurately and on time., • Reconcile bank accounts and incoming payments, ensuring all expected funds have been received, accurately recorded and any discrepancies are promptly resolved., • Track accounts payable and accounts receivable., • Review supplier invoices and company expenses., • Manage statutory filings and corporate compliance across multiple jurisdictions, ensuring all submissions are accurate and completed on time., • Work with external accountants, tax advisers, auditors and banking partners to ensure accurate accounting records and timely compliance., • Support landlord and property-owner financial statements where required., • Build dashboards and reporting systems that give management real-time visibility into performance., • Analyse financial performance by property, city, country and business unit., • Build and maintain budgets, forecasts and financial models., • Monitor cash flow and help management plan future capital requirements., • Identify financial risks and potential revenue leakage., • Analyse costs and identify opportunities to improve margins., • Work with operations teams to understand and reduce property-level costs., • Support financial due diligence for acquisitions, investments and new market launches., • Present insights and recommendations directly to the founders and management team., • Highly analytical and comfortable working with numbers., • Exceptional attention to detail and an uncompromising commitment to accuracy., • Strong understanding of accounting and financial principles., • Comfortable working with large volumes of financial and operational data., • Advanced Excel or Google Sheets skills., • Strong reconciliation, financial control and problem-solving skills., • Commercial mindset — you don't just report numbers; you understand what they mean for the business., • High level of ownership and accountability., • Comfortable working independently and figuring things out., • Able to operate in a fast-moving environment where priorities can change quickly., • Excellent written and verbal communication skills.Comfortable communicating directly with senior management., • Passionate about technology, automation and AI, with a mindset for identifying opportunities to improve and automate finance processes., • Ambitious and looking to take on significantly more responsibility over time., • Experience in accounting, audit, investment banking, private equity, FP&A, consulting, hospitality, real estate or a high-growth startup is highly valued., • A degree in Finance, Accounting, Economics, Business, Mathematics or a related analytical field is preferred, but exceptional candidates from other backgrounds are encouraged to apply. Within your first 6–12 months, you will have: • Built a strong understanding of the financial performance of every part of The Flex., • Created reliable monthly management reporting across the business., • Ensured payments from booking platforms and partners are accurately reconciled and all expected funds are received., • Improved visibility into cash flow, profitability and unit economics., • Identified meaningful opportunities to reduce costs and increase margins., • Automated several previously manual finance processes., • Become a trusted financial partner to the founders and management team., • Taken ownership of increasingly important parts of the company's finance function., • Join a fast-growing international company operating at the intersection of real estate, hospitality and technology., • Work directly with the founders and senior leadership team., • Gain exposure to the financial operations of a multi-country business., • Have a direct impact on profitability and major business decisions., • Help build the finance function rather than simply inherit an existing process., • Use technology and AI to rethink how finance should operate., • Take on significant responsibility from day one., • Competitive salary and performance-based incentives., • Exceptional long-term career progression as the company grows internationally., • You are looking for a corporate 9-to-5 job with narrowly defined responsibilities., • You need someone to constantly tell you what to do., • You are uncomfortable being held accountable for your work., • You prefer reporting numbers rather than understanding and improving them., • You are political and enjoy gossiping or talking about people behind their backs., • You are looking for a stable, slow-moving, dead-end job., • You do not aim to become one of the best in the world at what you do. #LI-Remote Find more English Speaking Jobs in United Kingdom on Arbeitnow #J-18808-Ljbffr

We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care. Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness. Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times. • 130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long-term care global, • Supported over 350k patients living with obesity across our 5 markets, • Received selective NICE endorsement to provide services to the NHS, • Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada. International has been the growth engine behind many of the defining consumer technology companies of our time - Uber, Airbnb, Doordash, Revolut. Our ambition is to be the next version of this in digital health: the world's leading international consumer health platform. We are here to provide better long term care to millions of patients around the world. Following our acquisition by Hims & Hers, International is the top priority for Eucalyptus and we're growing the team responsible for making that happen. The business is growing, and growing fast. We will be operating multiple businesses, serving different conditions across a range of countries, and that footprint will keep expanding. The International Strategy & Commercial team owns the strategic initiatives and commercial decision-making across International. Spanning our existing operating countries (Canada, Germany, Japan) and new country launches (2 in process), across both the Hims and Hers brands. The remit primarily sits across three pillars: • Operating Countries: set up and pull the right levers to win in every country. You will help set up strategy and own the commercial performance of our live markets (Canada, Germany and Japan today, with more to come). That means understanding what drives each market's P&L, running experiments across the funnel, placing data-driven bets, and partnering with local teams to execute them. You’ll work closely with GMs to set up joint OKRs to execute the strategy and win each market., • Global Pharma & Strategic Partnerships: strategise with our most important commercial relationships globally. This covers our big-pharma partners (e.g. Novo Nordisk, Eli Lilly) alongside strategic partnerships and corporate development (M&A, supply and distribution). You'll help set strategies (medication launches), structure and negotiate commercial deals (rebates, co-funding and demand-generation), build the models that underpin them and help execute long term value drivers for the business., • Group Strategy: high-value, ad-hoc projects that drive the International business. Think Special Situations / Biz Ops. One month it's acquiring a business or unlocking regs for growth, the next a pricing overhaul or an org-design question. You'll be looking ahead, thinking through the bets you need to make to always be one step ahead of the competition and win market share. You scope the problem, build the analysis, drive to a clear recommendation, and often own the execution that follows. This is a small, high-ownership team that operates like a high leverage SWAT team. Priorities may shift month to month and you'll move fluidly across all three pillars depending on where the business needs you. We move fast, operate with high autonomy, and hold ourselves accountable to outcomes. Skills and experience • You have at least 6+ years experience working in a high-pressure environment such as consulting (MBB preferred), investment banking, or as an operator in a recent high-growth startup. We index towards a strong commercial skill set, and experience across more than one of these areas is highly valued. We're open to other backgrounds, but we operate at the intensity of these types of organisations and are uncompromising on our expectations., • Commercial & financial modelling: You can build a commercial model from scratch, make your assumptions explicit, and defend them across market sizing, unit economics (CAC, LTV, payback) and deal structures., • Business understanding & due diligence: You quickly grasp what makes a market or partnership successful for Eucalyptus, what the unit economics depend on, and how options compare. You use that understanding to frame your research and produce a clear, structured point of view to support a go/no-go decision., • AI & Data: You're comfortable getting your own answers from data and know how to make AI work for you. You're genuinely strong with Claude, not just prompting it for first drafts, but using it to automate access to information, stress-test arguments, and build repeatable workflows. You see it as leverage on your thinking, never a replacement for it. The ability to self serve on Sigma will also be highly valued., • Negotiation: You've had real commercial conversations with partners, suppliers and pharma companies, and moved them forward., • Project management: You've run complex cross-functional workstreams with real accountability., • Communication: You write tight investment theses and clear slide decks., • Founder mindset: You operate like a founder and enjoy the hustle of getting things done. You are an example of resilience and ownership — when something breaks you fix it, you don't wait for others. Behaviours & Attitudes • You act like an owner and lead with humility. You are low ego and highly coachable, • You're resilient, adaptable and comfortable with ambiguity and shifting priorities, • You move fast, • You think from first principles Who you'll be working with This role reports to Owi Weerawardena, Head of International Strategy & Commercial, and you'll work day-to-day with: • Ryan Nolan (VP, International), • Deniz Ekmekci (Chief of Staff, VP International), • Alejandro Ugarte Limer (Head of International Expansion), • Benjamin Emmanuel (Launch Lead - International Expansion), • Jordan McTeare (Head of International Growth & Performance), • Dave Williams (General Manager, Japan), • Henry Winter (General Manager, Germany), • Austin Kouri (General Manager, Canada) International is how Eucalyptus (Hims and Hers International) wins consumer healthcare globally. We are looking for high ambition individuals who want the opportunity to scale rapidly and lead this business in its efforts to provide digital healthcare to millions of people around the world. Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software) across men's health and well-being, fertility, and skincare. Here's what makes joining Euc unique: • What's next: Our goal for the next three years is to support more than 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem., • Build something world-changing: We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding., • Make real impact: You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets., • Accelerate your growth: You will have high ownership, continuous feedback, and dedicated development support., • Join a motivated team: You will collaborate with talented peers to solve complex clinical and operational problems at scale. What's ahead in the UK • Invest in your growth: Annual development budget plus 3 days of professional development leave, • Support your well-being: Private health insurance through Vitality or opt for a monthly wellness allowance to spend on what matters most to you, • Take time off: 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks out of the year, • Join a connected team: A vibrant office culture with regular socials, clubs, after-school sport, and seasonal events At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team. #J-18808-Ljbffr

If you are an under-challenged software engineer hungry for more, here’s your chance to take on a new adventure in a fast growing early-stage startup disrupting a $50bn market. We are backed by leading investors and already have dozens of paying customers, but we are just getting started. As an early engineer, you’ll get to shape our product from the ground up and take decisions about the way we build it. Not only will have the ability to take responsibility and ownership but you are expected to, and your work is measured by its value, not in form of tickets. At this point, nothing is set in stone, and your contributions matter every day. Everyone agrees that people-centric companies do better. But why is that most companies are still running their organisation based on admin-centric tools and processes across HR, finance and IT? It's adding paperwork, processes, emails and friction which distract from work and are hated by employees. We believe there is a better way. Great companies empower their people to be productive and have a good employee experience at work, and we believe that an employee platform should be built with the primary goal to achieve just that. That's why we are building Zelt. Zelt acts as a digital interface between employees and employers, in which you can access pay, benefits, documents, company apps and hardware in a highly automated and self-service manner, get feedback and approvals, and interact with your co-workers and manager without friction. Zelt equips you with the tools you need to succeed at work and helps you stay focussed so you can achieve your goals. Visit for more information. As a product engineer at Zelt you will • develop greenfield applications within the Zelt platform, • add features to existing apps frequently requested by users, • own and be held accountable for delivering functional pieces of work, • improve code architecture and infrastructure to keep up with growing expectations on the product in terms of customer experience (functionality, loading times, availability) and developer experience, • be actively in involved in the planning process for all projects you work on Upcoming projects you may be working on include • international payments: pay remote employee or contractor seamlessly in Zelt (admins spend hours on this every week), • employee benefits: an integrated benefits marketplace, so employees can easily select benefits they want and admins don't have to spend hours implementing them (implementing benefits is difficult), • mobile device management server: build a modern MDM from scratch, similar to products like Jamf, Jumpcloud or Kanji (we are currently using a third party for this but we want to have full control), • payroll engine: build a payroll engine for the UK (we currently use a third party but may want to have more control in the future) We do not follow Scrum or Kanban to develop product. Every piece of work you contribute is structured in form of a project that takes several weeks and results in an MVP of a feature, or a functional or architectural improvement that directly creates value for our users. During planning you are actively involved in all aspects important for the project's success, ranging from UI/UX to code architecture to infrastructure. Release dates are agreed before the first line of code is written and designs in Figma clearly state user requirements. During execution you become the CEO of that project and are expected to drive it forward, resolve blockers, and move it over the finish line on time. You are given freedom to decide how to implement the requirements and will have regular check-ins with key stakeholders such as our CEO, and a go-live demo on the day before release. Great work is recognised and celebrated in the team, and top performers are rewarded with stock option top ups • You have 3+ years professional experience as a software engineer, • You have production experience with Typescript and NodeJS or React, ideally both, • Your track record clear shows that you thrive for excellence and set a high bar for yourself, • You are comfortable in a startup environment full of uncertainty, • You use technical debt consciously as a tool not as an excuse for untidy work, • You are a team player, • Get equity in a high growth startup backed by the investors of Notion, Spotify and Airbnb., • Work with a diverse, international team on a product that positively impacts the world., • Level up your skills in areas you don’t get to touch in larger organisations., • Show the world that you are more than just a cog in a big machine., • Join a mission-led business where you are your own customer., • Work in a posh office in Belgravia., • Put some big wins on your CV. #J-18808-Ljbffr

About ZipZip is the AI platform for enterprise procurement - built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world's most influential enterprises trust the company, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. the company's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, the company has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. We're looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. • Help our largest customers drive procurement success on the the company platform., • Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis., • Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on the company's platform and procurement best practices., • Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams., • Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty., • Manage customer health and hedge account risks based on data-driven adoption metrics., • Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations., • Train and empower customers to be product specialists to become increasingly self-sufficient for their organization., • Partner with the renewals team to achieve target GRR., • Responsible for post implementation technical health of the client and perform hands on support in product adoption, and enablement., • Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo! 8+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. • Prior SaaS implementation experience, • Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools., • Excellent interpersonal skills and ability to establish quick rapport and trust with customers., • Strong project management skills to manage a dynamic customer portfolio., • Creative problem solver while being attentive to details., • Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.)., • Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality)., • Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles., • Experience with SaaS workflow management tools (low code / no code configuration)., • Experience working in a top tier consulting firm or have an MBA. At the company, we're committed to providing our employees with everything they need to do their best work. • Start-up equity, • Health, vision & dental coverage, • Team building events & happy hours, • Flexible PTO, • Apple equipment plus home office budget, • 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! #J-18808-Ljbffr

Who we are KeyNest is an award-winning travel-tech company (~60 people, offices in London and Paris, most of us remote). We're best known for our Airbnb key-holding service: a network of local shops and smart lockers where hosts and property managers store keys so guests, cleaners and contractors can collect them 24/7. We operate across +15 countries and have checked in over 2,000,000 guests. The role Based full-time in our London office (SW8 5EL) and reporting to the Operations Manager UK, you're the hands-on engine of our UK operations. This role has two equally important sides and we need you strong on both from day one: keeping our physical locker network running and growing, and support our daily operations. No two days look the same! On the ground, technical & field work • Assemble and set up lockers in the office and diagnose hardware faults (locks, screens, connectivity, power), • Install, service and repair KeyNest lockers on-site, travelling across London by public transport (expensed) to wherever a locker needs fixing, often at short notice, • Handle, lift and transport locker units and stock: this is a physically demanding role (units weigh ~35kg, moved as a two-person lift; ~24kg handled solo during installs), • Own supplies and logistics end to end: track inventory, coordinate and make sure daily shipments go out on time Growing the network, partner-facing & supplies • Scout and sign up new shops as KeyNest Points, in person across London, • Be the first point of contact for partner stores: handle routine conversations and negotiations, resolve day-to-day friction, and elevate complex deals to the Operations Manager UK, • Support national partner accounts, respond to requests and send tracking files, • Give day-to-day technical support to our remote support team on issues they escalated to you, • Manage day-to-day supplies to all our network of stores, with or without a locker. Who we’re looking for You need to be good with your hands and good with people, this role won’t suit someone who’s only one or the other. • Practical and technically confident: comfortable with tools, assembling and repairing hardware, and physical work including regular lifting (~24–35kg), • Outgoing and persuasive: at ease walking into a shop, building rapport with owners and closing a partnership, • Highly organised and reliable: able to run field work, logistics and partner admin without dropping any of them, • Calm and adaptable when the day changes at short notice, • Native-level English essential; a second language is a plus, • Comfortable travelling across London daily on public transport; a driving licence is a plus, • Right to work in the UK This is a Full-time, permanent, Monday–Friday 9:00–18:00 (1h break) What we offer • Office- and field-based in central London (SW8 5EL), this is not a remote role, • A varied, high-impact role working closely with the Operations Manager UK, Global Head of Operations, the Country Manager UK and the founders, • Daily collaboration with an international team #J-18808-Ljbffr

Nestify est une société internationale de gestion immobilière bien établie, présente au Royaume-Uni, en France, en Irlande et aux Émirats arabes unis. L'entreprise est détenue, dirigée et gérée par des personnes passionnées, entourées d'une équipe d'experts hautement qualifiés. Nestify s'appuie sur des talents recrutés dans le monde entier, qui contribuent directement à la réussite de l'entreprise. Nestify est le partenaire de gestion locative Airbnb privilégié de nombreux propriétaires internationaux, à qui elle permet d'obtenir des revenus locatifs plus élevés pour des séjours de courte, moyenne et longue durée. En tant qu'entreprise tournée vers la technologie, Nestify propose un service sans contact disponible 24h/24 et 7j/7, afin que les clients du monde entier profitent du séjour qu'ils méritent. De la réservation au départ, en passant par le ménage et la maintenance, Nestify s'occupe de tout et garantit une expérience fluide à l'ensemble de ses clients et voyageurs. Le Senior Sales Executive 360° (Acquisition de biens) est responsable de la croissance du portefeuille de biens et prend en charge l'intégralité du cycle de vente sur nos marchés cibles. Dans ce rôle, vous prospectez de nouveaux leads, convertissez les demandes entrantes de propriétaires, réactivez les opportunités dormantes du pipeline et développez des réseaux stratégiques de recommandation B2B au niveau local. Même si vous travaillerez au sein d'une équipe solidaire, ce poste exige un profil de closer autonome, qui aime assumer l'entière responsabilité de son pipeline. Vous devez être à l'aise dans les conversations difficiles à fort enjeu et savoir lever des objections complexes pour conclure des contrats. Le Senior Sales Executive 360° rend compte au Sales Manager et joue un rôle clé dans l'accélération du chiffre d'affaires et du portefeuille de biens de Nestify. • Gestion complète du cycle de vente : piloter l'ensemble du cycle de vente à 360°, de la prospection et des appels de découverte jusqu'à l'émission et la signature des contrats., • Conversion des leads entrants : présenter l'offre, négocier et conclure avec les propriétaires dont les rendez-vous ont été générés par le site web et l'équipe SDR., • Prospection proactive et réactivation : mener des actions de prospection à froid et à chaud pour identifier de nouvelles opportunités et relancer les comptes non convertis ou inactifs., • Développement de partenariats B2B : identifier et contacter des agents immobiliers, gestionnaires de biens, promoteurs et conseillers financiers locaux, et construire avec eux des relations directes de recommandation., • Traitement des objections et négociation : mener avec assurance des échanges complexes à fort enjeu et lever les objections des clients tout en maintenant la dynamique de la vente, afin d'atteindre des taux de closing élevés., • Gestion du CRM et du pipeline : tenir un CRM rigoureusement à jour, en suivant l'ensemble des actions de prospection, le statut des contrats, les étapes du pipeline et les indicateurs de conversion., • Au moins 5 ans d'expérience en vente sur l'ensemble du cycle, en B2B direct ou en vente de services en mode conseil., • Capacité démontrée à conclure des contrats par téléphone ou à distance et à mener seul(e) des négociations difficiles à fort enjeu., • Forte discipline en prospection sortante et volonté de s'impliquer concrètement dans la prospection à froid., • Grande agilité culturelle, avec une expérience de la vente auprès de clients français ou internationaux, ou du travail avec eux., • Excellent niveau de français oral, de niveau professionnel (B2/C1 minimum)., • Très organisé(e), résilient(e) et motivé(e), capable d'atteindre ses objectifs avec un encadrement minimal., • Une expérience dans l'immobilier, la gestion de biens ou la location courte durée est un plus, mais n'est pas obligatoire., • Du lundi au vendredi, • De 9h00 à 18h00 (heure de Paris), • Lieu : télétravail, • Temps plein, • Un salaire fixe compétitif, complété par un système de commissions attractif basé sur la performance., • L'opportunité de travailler au sein d'une équipe internationale motivée et talentueuse., • Des congés généreux., • Une culture d'entreprise qui valorise la loyauté, le travail, l'engagement, la performance et l'équilibre entre vie professionnelle et vie personnelle., • Un environnement autonome offrant de réelles perspectives d'évolution. #J-18808-Ljbffr

Location: London (On-site 4 days a week) Type: Full-time This platform underpins some of the most advanced customer engagement strategies globally, trusted by leading enterprise brands such as Airbnb, Spotify, NBCUniversal, JetBlue, Marks & Spencer, and ASOS. Operating at significant scale, it processes billions of transactions each year and enables real‑time interactions for hundreds of millions of consumers. Backed by a global organisation of 700+ employees across North America, EMEA, and APAC, the business combines the pace of a high‑growth scale‑up with the backing and infrastructure of a well‑established international company. Deeply embedded within clients’ technology stacks, it acts as a mission‑critical layer for managing and activating customer data – powering everything from acquisition and onboarding through to retention, personalisation, and lifetime value optimisation. • Operates in the high‑growth CDP and data activation market, one of the most in‑demand areas in SaaS, • A market‑leading platform trusted by global enterprise brands, • Strong product‑market fit, with clear ROI for customers (driving revenue, retention, and personalisation at scale), • Backed by advanced AI and machine learning capabilities, enabling real‑time decisioning, • Significant post‑merger momentum, unlocking new cross‑sell opportunities and accelerating growth, • Exposure to complex, high‑value enterprise customers and strategic use cases As a Senior Customer Success Manager or Customer Success Manager (there are 2 roles), you will own and grow relationships with a portfolio of strategic enterprise customers across EMEA. You will act as a trusted advisor, helping customers unlock the full value of a powerful data platform while driving adoption, expansion, and long‑term success. This is a highly commercial CSM role with clear impact on revenue growth. • Build deep, trusted relationships with senior stakeholders across enterprise accounts, • Partner with customers to define and execute data‑driven success strategies aligned to business goals, • Drive adoption of the platform by enabling high‑impact use cases across marketing, product, and data teams, • Identify and deliver expansion opportunities across products, features, and use cases, • Lead strategic business reviews, demonstrating ROI and aligning on future growth plans, • Collaborate closely with Sales, Solutions, and Product teams to deliver a seamless customer experience, • Act as the voice of the customer internally, influencing product innovation, • 3+ years in Customer Success, Account Management, or Solutions Consulting within enterprise SaaS, • Experience working with large, complex, global customers, • Strong understanding of data, martech, CDPs, or adjacent technical platforms, • Commercially minded with a track record of driving retention and expansion, • Ability to translate data and platform capabilities into tangible business outcomes, • Comfortable operating in a fast‑paced, high‑growth environment, • High retention and expansion across enterprise accounts, • Strong platform adoption and measurable customer outcomes, • Growth in strategic, high‑value use cases, • Long‑term, trusted partnerships with customers, • High‑performance, high‑growth environment with strong momentum, • Collaborative, ambitious, and product‑focused culture, • Clear progression opportunities in a scaling business, • Strong emphasis on innovation, ownership, and impact, • Competitive salary + bonus, • Equity participation, • Enhanced benefits package, • Opportunity to work with leading global brands, • Exposure to cutting‑edge AI and data technology #J-18808-Ljbffr

Senior Performance Marketing Manager (Paid Social) Office: London Emma is the app to manage all things money. Our mission is to empower millions of people to live a better and more fulfilling financial life. Emma was founded by engineers, who are extremely focused on coding, product and data. These are the three pillars on which we want to build a strong tech culture and fix personal finance once for all. We have raised more than $8m+ to date to build the one stop shop for all your financial life. Our investors include Connect Ventures (investor in Curve, TrueLayer and CityMapper), Kima Ventures, one of the first in Transferwise, and Aglaé Ventures, early stage fund of the Groupe Arnault, investor in Netflix and Airbnb. Alongside them, several angel investors, who have built and sold industry leading companies have decided to take part into this journey. At Emma, we are: • Bold, • Determined, • Focused, • Autonomous We are a high-performance team and we run the company like a professional sports team. We expect each and every team member to move fast, have ownership over their work and hold each other to a high standard. If you're not driven to own your work, execute swiftly, and innovate constantly, this isn't the right place for you. Responsibilities: • Own the design, management, and execution of paid acquisition campaigns across Meta, TikTok, Apple Search Ads, Google App Campaigns and other relevant channels, with a focus on scaling high-performing creative for a subscription app., • Monitoring performance and continuously optimising campaigns based on a data-driven approach and learnings from multiple A/B tests., • Participating in full-cycle creative production and providing data-driven decisions about further creative development., • Ensuring proper tracking, analysis, and reporting, as well as contributing to the automation of campaign management., • Working with the broader marketing team to create aligned consumer communications across all channels to ensure consistent brand messages. Who we are looking for: • 5+ years of experience in digital or performance marketing in a high-growth startup environment, with a focus on paid social media., • In-depth knowledge of social media advertising platforms, particularly the Tiktok and Meta ecosystems, with a proven track record of successfully executed campaigns., • Previous experience with mobile apps., • An excellent understanding of digital data analytics., • You want to be part of an amazing team., • You are excited by what we're building at Emma. Bonus: • Previous experience at a fintech app. Salary: £60k - £80k Our process: • Screening with internal recruiter, • Take-home quiz, • Technical call with Senior member of the team, • Recruiter sync, • Onsite interview with CEO, • Vitality Membership, • Health care, • Dental care, • Reduced gym memberships, • Cashback benefits & discounts, • Pension Contribution, • Holiday Allowance, • Paid Sick Leave, • Emma Ultimate Subscription, • MacBook, • Referral Scheme: talented individuals and earn £1000 when they join us., • Cycle to work scheme: purchase or rent a bike using salary sacrifices, • 1 month sabbatical every 5 years, • Annual Salary Review, • Regular socials and lunches To facilitate communication, productivity and speed, we work from the office Monday to Friday. This is not a hybrid role. Please only apply if you can certainly meet this requirement. Our office address is: 1st Floor, Verse Building, 18 Brunswick Place, London N1 6DZ. May the gummy power be with you! #J-18808-Ljbffr

SU, a brand of STAAH—Part of The Access Group 📍Location: Spain (required for contract purposes) · Ideally Barcelona 💻Work model: Fully Remote ✈️Travel: Some travel required — industry events in Europe 📋Reports to: SU Sales manager, Access Accommodation SU is redefining hospitality connectivity as the distribution technology arm of STAAH — a global leader trusted by 30,000+ accommodation properties across the world. Our mission is to empower Property Management Systems (PMS), Vacation Rental platforms, and Central Reservation Systems (CRS) with best-in-class white-label API connectivity, enabling seamless integration with the world's leading OTAs including Airbnb, Booking.com, and Expedia. Since launch, SU has doubled its partner base year-over-year for five consecutive years, backed by STAAH's 15+ years of hospitality expertise and a global team of 280+ professionals. In December 2024, SU became part of The Access Group — one of the UK's leading business software companies — unlocking significant resources to accelerate expansion across international markets. As Senior BDR for Global Markets, you will be SU's commercial engine across some of the world's most dynamic hospitality regions — from continental Europe and the Middle East to APAC and Latin America. This is a genuinely international role, spanning multiple time zones, languages, and hospitality market structures, with the US and UK handled by dedicated teams. You will leverage your B2B SaaS sales expertise to identify, engage, and qualify high-value partnership opportunities with PMS providers, vacation rental platforms, and enterprise hotel technology companies operating outside the US and UK. The ideal candidate is a multilingual, culturally fluent sales professional who thrives in complex, consultative sales environments and is energized by the challenge of opening new markets. This is a fully remote position. Candidates must be based in Spain for contractual reasons — ideally in Barcelona, where our European commercial presence is anchored. You will work with considerable autonomy while collaborating with an SDR on lead generation and staying tightly connected to the global SU sales and product teams. Sporadic travel is expected for European trade shows. • Identify and pursue high-value partnership opportunities across Europe (excl. UK), Middle East, APAC, and Latin America, • Develop and execute account-based prospecting strategies tailored to the specific market dynamics of each target region, • Build territory plans and prioritize accounts by strategic fit, integration potential, and revenue opportunity across geographies, • Represent SU at key international industry events (ITB Berlin, FITUR Madrid, WTM London, TTG Rimini) to generate qualified leads and build regional presence, • Lead in-depth discovery conversations with C-level executives, CTOs, and product leaders across multiple regions and cultural contexts, • Assess technical compatibility, integration complexity, and strategic alignment with SU's white-label connectivity solutions, • Build tailored business cases that articulate ROI and competitive advantages adapted to each prospect's local market reality, • Navigate multi-stakeholder buying processes in diverse regulatory and commercial environments, • Qualify opportunities using structured sales methodologies (MEDDPICC or equivalent), • Demonstrate deep understanding of SU's white-label API architecture, channel management technology, and integration capabilities, • Communicate complex technical concepts clearly to both technical and non-technical stakeholders — across languages and cultures, • Stay current on hospitality technology trends across target regions: OTA dynamics, PMS market developments, vacation rental growth, and evolving API standards, • Understand the specific operational challenges faced by accommodation providers in each target market — from European independents to Middle Eastern hotel groups to APAC vacation rental platforms, • Feed structured regional market intelligence and product feedback back to the global SU product and commercial teams, • Own and manage a robust global pipeline with accurate, disciplined forecasting in Salesforce CRM, • Maintain rigorous pipeline hygiene with detailed opportunity tracking and clear stage progression across multiple regions, • Collaborate with Partner success on seamless handoffs with comprehensive qualification documentation, • Analyze pipeline metrics to identify regional trends, optimize conversion rates, and continuously refine outreach approaches, • Collaborate with SDR team, sharing global prospecting best practices and regional market guidance, • Collaborate with Customer Success and Technical teams to ensure smooth prospect-to-partner transitions worldwide, • Contribute to the development of region-specific sales playbooks and outreach sequences in partnership with the department manager, • Consistently exceed quarterly quotas for pipeline generation, qualified opportunities, and revenue contribution (quality of partners), • Drive continuous improvement through data analysis, A/B testing of outreach strategies, and structured win/loss reviews, • Take full ownership of global territory outcomes and account-level results across assigned regions, • 3+ years of successful BDR or inside sales experience in B2B SaaS — preferably in hospitality tech, proptech, or enterprise software, • Based in Spain (required for contractual reasons) — ideally in or near Barcelona, • Bilingual English proficiency (required) — able to engage C-level stakeholders, run discovery calls, and write compelling outreach in English, • Fluency in at least one additional language from: Spanish, Italian, or German (required) — further European or regional languages are a significant advantage, • Proven track record of exceeding quotas and driving pipeline generation across complex, international sales environments, • Strong business acumen and a consultative, relationship-first selling approach, • Experience with advanced sales methodologies (MEDDPICC or similar), • Proficient in Salesforce CRM and modern sales engagement tooling (LinkedIn Sales Navigator, Lusha, or equivalent), • Self-starter with the ability to manage multi-threaded international sales cycles independently and across time zones, • High cultural intelligence and demonstrated experience engaging prospects across diverse global markets, • Experience in hospitality technology, property management systems, or channel management / OTA connectivity solutions, • Existing network within European, Middle Eastern, APAC, or Latin American PMS or hospitality technology ecosystems, • Fluency in additional languages beyond the required minimum is particularly valued, • Understanding of API integrations, SaaS architectures, and technical partnership models, • Experience selling to technical buyers (CTOs, VPs of Engineering, Product Managers) in international contexts, • Bachelor's degree in Business, Hospitality Management, Computer Science, or a related field, • Previous quota-carrying or closing experience in a senior BDR or AE capacity, • Highly competitive base salary benchmarked to the Spanish market, • A genuinely global commercial role — rare exposure to hospitality technology markets across four continents, • Access to advanced sales training and professional development programs, • Direct visibility with global leadership across the SU and Access Accommodation teams, • Fully remote role — work from home with Co-work sessions monthly, • Join a high-growth company backed by The Access Hospitality resources, brand, and stability, • Collaborative, international team spanning Europe, Oceania, India, SEA and the US, • Direct impact on the success of 30,000+ accommodation businesses worldwide, • A culture that values ownership, initiative, and results — without the overhead of a large corporate environment SU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We particularly welcome applications from multilingual candidates with roots in the international hospitality technology ecosystem. Ready to take SU global? We'd love to hear from you. #J-18808-Ljbffr

Here at Zip, we're reimagining how modern businesses function in the age of AI. The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our co-founders started Zip in 2020 to address this seemingly universal problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 5 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and JPMorgan Chase rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! We’re looking for a Technical Solutions Consultant to join our rapidly scaling team. You’ll work closely with our Sales and Solutions teams to implement the Zip Integration Platform for our customers. As every business needs our type of product, you’ll work with a variety of new clients and industries. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, and Databricks. The Technical Solutions Consultant is a key part of our professional services team helping customers get up and running on the Zip platform. They will use our Zip methodology and work closely with the Solution Lead to advise the customer, technically integrate the Zip solution for that customer, and transfer knowledge to the customer. Zip projects are typically fast-paced and you will work with multiple customers and be a trusted technical expert in your field. Integrate Zip into customer’s IT landscape - typically ERP, Ticketing, TPRM, CLM, and other procurement tools. Design and document the integration architecture considering the customer’s requirements. Validate customer requirements against third party API documentation. Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution. Unit test the configuration with the customer. Provide periodic status reports to your manager and/or client. Provide accurate estimations and timelines of work performed. Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product. Improve our technical processes to help our customers accelerate the time to value. 4+ years experience integrating systems with ERP (Oracle/Ariba ideally), P2P, Ticketing, CLM, and TPRM systems. Experience using iPaaS tools to configure integrations required. Experience with Python/Javascript scripting Experience working with XML / REST based endpoints and standard authentication protocols. Past ERP implementation, integration, configuration or administration experience is beneficial but not required. Ability to translate highly technical information for audiences with varying degrees of technical knowledge. Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers. Comfortable working with API documentation. Comfortable testing and troubleshooting integration errors. Able to understand customer requirements and document that information quickly, with little oversight A continual learner and open to learning new technologies that Zip may integrate with in the future. Strong communication skills Extreme attention to detail and pride yourself in being incredibly proactive Experience working with product and engineering teams A relentless focus on customer success. At Zip, we’re committed to providing our employees with everything they need to do their best work. 📈 Start-up equity 🦷 Health, vision & dental coverage 🌴 Flexible PTO 💻 Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! #J-18808-Ljbffr

This range is provided by The Closers Club . Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Direct message the job poster from The Closers Club Account Executive – PropTech London | Up to £40k + Uncapped Commission 5 days in office (London) but 40% of time spent seeing customers! Think Airbnb for Brands. Join the leading marketplace for short-term retail space and help landlords and real estate firms unlock serious revenue through flexible leasing. This role is perfect for a hungry, driven Account Executive who loves the buzz of client-facing work and thrives on closing deals. You’ll be showing landlords a new way of working that’s already delivering big results — 4x revenue growth, 80%+ occupancy rates, and instant access to a marketplace packed with brand demand. • £20m in funding from tier-one investors including Balderton and Octopus, • Named one of Wired Magazine’s “100 Hottest Start-Ups” and The Financial Times’ “Most Disruptive Companies”, • 300,000+ brands onboarded — from start-ups to Nike, Apple, and Chanel, • Thousands of landlords already seeing the benefits of joining the platform As part of the Landlord Acquisition team, you’ll secure the best sites and locations across London to keep up with huge brand demand — 100% inbound, with over 100 daily enquiries. Around 40% of your time will be spent face-to-face with clients, building trust and closing deals. • Become a London retail expert — know the hotspots and the key players., • Reach out and educate landlords using both cold and warm leads., • Secure 10+ customer meetings per week., • Sign up 15+ new sites per month., • Attend networking and business events to build relationships., • Work closely with the Brand team to match supply with brand demand., • Canvass key areas to identify and convert new opportunities., • Proven high performer with 2+ years in a closing role., • Thrives face-to-face with customers., • Able to adapt your pitch to suit everyone from individual landlords to enterprise real estate firms., • Strong collaborator and team player., • Money-motivated, target-driven, and hungry for success., • Understanding of the London retail scene is a plus., • Face-to-face sales experience is highly advantageous., • Resilient, adaptable, and excited by the pace of a disruptive scale-up., • Real ownership and autonomy to shape how you deliver results. Perks and culture include quarterly team socials — from blindfolded martini making to sound baths — and Friday team lunches. Stock options — everyone is an owner. Great office location between Old Street and Farringdon, near London’s best food markets. Have what it takes? Apply today. • Associate, • Full-time, • Industries: Internet, Marketplace Platforms, Real Estate, and Technology, Information and Media Referrals increase your chances of interviewing at The Closers Club by 2x Get notified about new Account Executive jobs in London Area, United Kingdom. • Account Executive (120k OTE) - London - Fast-Growing Tech Company, • Account Executive (Open to Industry Changers), • Account Development Executive, In-Store - UK, • Founding Enterprise Account Executive, AI (100% Remote - London, UK), • Account Executive (Third Party Digital Partnerships), • Key Account Manager, Womenswear Footwear & Accessories, • Key Account Executive - Sport & Entertainment We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Pass the Keys is the UK’s leading full-service short-let and holiday-let management company, simplifying property hosting for homeowners since 2015. Founded by Alexander Lyakhotskiy to address the challenges of short-let management, we’ve grown into a network of 70+ franchise partners across the UK, Spain, and Northern Ireland. Our mission is to empower homeowners by delivering a hassle-free hosting experience while ensuring an exceptional guest stay. As Territory Manager, you will take ownership of the financial and commercial performance of our London territory, driving operational excellence and business growth. You will be responsible for overseeing day-to-day operations, developing strategic sales and marketing initiatives, and leading a high-performing team to ensure outstanding service for our hosts and guests. This is a results-driven role where you will achieve ambitious Key Performance Indicators (KPIs) through a combination of great people management, operational rigour, and an analytical approach. Your performance will be measured by the successful growth of your portfolio. Market Leadership & Strategic Growth • Develop and execute a comprehensive growth plan to establish and expand our market presence., • Own the territory's P&L, with accountability for driving revenue growth and ensuring profitability., • Lead monthly and quarterly business reviews, reporting on performance and strategic initiatives., • Recruit, train, and develop a high-performing local team as the market scales., • Conduct continuous market research and competitor analysis to identify opportunities and inform strategy. Sales & Business Development • Drive the end-to-end sales process to build a robust pipeline and sign new Hosts., • Attend property viewings, prepare compelling quotes, and meticulously manage all sales activities within our CRM (HubSpot)., • Forge and nurture strategic local partnerships to generate new business and enhance our brand reputation., • Approve new property listings, ensuring they meet our quality standards and brand guidelines. Operations & Host Management • Deliver an exceptional host and guest experience to maintain high standards of service and satisfaction., • Implement strategies to foster host loyalty and build strong, lasting relationships., • Oversee all day-to-day operations, ensuring the seamless functioning of on-the-ground teams and local suppliers., • Proactively manage host accounts, including resolving failed or missed payments and other financial queries. Success in the Territory Manager role is defined by achieving targets across the following key metrics: • Financial Performance, • NBV vs Previous Year: Year-over-year growth in Net Booking Value., • Gross Profit NBV %: The gross profit margin achieved on Net Booking Value., • Growth & Sales, • Net Growth: The net increase in managed properties within the territory., • Sales Conversion: The percentage of leads successfully converted into new hosts., • Operational Excellence, • YOY Host Retention: The annual rate at which existing hosts are retained., • Airbnb Rating & Booking.com Rating: Average guest review scores on major booking platforms., • Leadership & Performance, • A Player Team: The successful recruitment, development, and retention of a high-performing local team., • KPI Ranking: The territory's performance ranking against other markets within the company., • Proven experience in a management role with P&L responsibility, such as a General Manager, Operations Manager, or Business Development Manager., • Strong background in sales, with a demonstrable track record of meeting and exceeding targets., • Exceptional leadership, communication, and negotiation skills, with experience in building and managing teams., • Proficiency with CRM software (HubSpot preferred) and the Google Workspace suite., • Highly analytical and data-driven, with the ability to solve complex problems effectively., • A self-starting, entrepreneurial mindset with the ability to work autonomously in a fast-paced environment. The role is London-based and will require the successful candidate to work from our London office 3 days per week (Monday, Tuesday and Thursday). At Pass the Keys, we are committed to fostering an environment where success is both achievable and sustainable. We believe in empowering our teams with the tools, support, and knowledge they need to thrive. As part of our team, you will benefit from: • A Global Vision: Join an ambitious company aspiring to be the global leader in short-let and holiday-let property management., • A Strong Company Culture: Our four core values—Drive, Evolve, Take Pride, and Together—guide everything we do., • Autonomy & Independence: We manage by results, not input. No micromanagement—just accountability and impact., • Professional Growth Opportunities: We encourage responsibility and development, allowing you to expand your skills as much as you can handle., • Competitive Salary: While there may be places that pay more, we offer competitive wages with strong career progression opportunities., • Performance-Based Company Bonus: Rewarding outstanding contributions and exceptional business results., • A Great Team: Work alongside inspiring colleagues in a supportive and collaborative environment., • Hybrid Work Model: For London-based employees, we require a minimum of three days in the office—currently Monday, Tuesday, and Thursday. Please note, occasional weekend work may be required to meet operational demand., • 22 days of holiday plus an extra day off for your birthday., • Pension scheme with salary sacrifice, matching contributions up to 7%., • Enhanced maternity pay—up to 90% of salary for six months. At Pass the Keys, we offer a dynamic and entrepreneurial environment where you can take full ownership of your region and make a significant impact. You will be part of an innovative and fast-growing company that values leadership, collaboration, and performance. If you’re an ambitious professional with a passion for hospitality, operations, and business growth, we’d love to hear from you! Salary: £50,000 guaranteed basic salary, plus uncapped profit share potential. #J-18808-Ljbffr

Account ManagerAirbnb· London, United Kingdom· Posted 4h ago On-site (London)full-timeLang: enApply on Company SiteTailor My Resume for this RoleDirect company application on careers.airbnb.com. Zero third-party aggregator forms.## Job DescriptionAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Community you will join:Our Supply Team is growing, and we want you to be part of it! As a Market Associate / Account Manager, you will play a crucial role in the retention, growth, and optimisation of host entrepreneurs and rising hosts in your assigned territory. These hosts are individuals who manage their own property or support owners by hosting on their behalf. You will focus on building strong relationships with these hosts, helping them optimise their listings, improve pricing strategies, and enhance their overall success on Airbnb.The difference you will make:As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimisation, pricing optimisation, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you’ll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb.A typical day: Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimisation on Airbnb. Conduct one-on-one optimisation and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality. Secure availability over high compression dates, ensuring hosts maximise their revenue potential. Educate hosts on product updates and policy changes, while channeling their feedback to internal teams. Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform. Analyse performance data to identify trends and take action on opportunities that drive increased bookings and host success.* Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.Your expertise: 3+ years of experience in new sales, account management, or partner support. 2+ years of hospitality/travel industry experience (nice to have). Strong time management and prioritisation skills, with the ability to manage multiple accounts effectively. Proven experience working a book of business, driving engagement and growth through proactive account management. Highly goal-driven, with a strong bias for action and persistence in the face of challenges. Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.* Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus).Our Commitment To Inclusion & Belonging:Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.How We'll Take Care of You:Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.United Kingdom Annual Pay Range£46,000—£54,000 GBP #J-18808-Ljbffr

Our mission is to elevate later life and build the later living sector of the future Eliza (AI Agents), cross-functional with Engineering, reporting to the CXO Senior Product Manager £80,000 - £100,000 (depending on experience and seniority) 26 days holiday and a range of other benefits. See here We have a generous EMI share scheme that all team members will participate in Hybrid (Minimum 2 core days per week in the office) London Bridge, London, UK Lottie is building the AI operating system for social care. Families use our marketplace to find care homes and home care. Care providers use Found, our software, to manage enquiries, occupancy and finances. Eliza is the AI agent inside Found. She answers calls and live chats from families enquiring about care, on behalf of the care provider, any time of day. That matters because a third of enquiries to care providers go unanswered. A family calls a home at 7pm and nobody picks up, or leaves a voicemail that's returned three days later, by which point they've moved on. Eliza is already handling a meaningful share of enquiries across our provider network, and we're now expanding the team's remit. The team owns the conversation: every voice and chat interaction between a family and a provider, and the telephony that carries it. That's two products, not one. The conversational AI itself, and the call tracking layer underneath it: number provisioning, routing, recording, transcription, and the attribution that tells a provider where their enquiries actually came from. We're looking for a Senior Product Manager to own this. It is an unusual product job, because the quality bar is set in half-seconds as much as in sprints. You'll be making the calls on where latency is worth spending, when a faster model is worth a slightly worse answer, how Eliza should sound to a worried daughter at 9pm, and what "good" even means for a conversation nobody scripted. Getting that right is an evals problem, and you'll own it. You'll set the direction for your area 3-6 months out and ship fast in a space where the technology moves underneath you every few weeks. You'll also spend real time inside care providers' operations: their phone trees, their out-of-hours cover, their weekend rotas, their CRM. The quality of this product depends on understanding those setups better than anyone else does. • Owning the strategy and roadmap for Eliza's conversational surfaces: voice call handling, live chat, and the handoffs between AI and humans., • Owning the conversational stack end to end: speech to text, the model and prompting layer, text to speech and voice design, and the call tracking product underneath., • Owning evals as a first-class product surface: labelled call sets, automated scoring, regression tests before every release, and a human review loop on real transcripts, so we can ship model and prompt changes weekly without breaking a provider's trust., • Setting the quality bar for AI conversations and the measurement that proves it: containment, resolution, escalation, enquiry conversion, and provider trust., • Defining what we need to learn before we build, and choosing the fastest credible way to learn it: when to run proper discovery and when to just ship., • Connecting product decisions to commercial outcomes: what Eliza does for a provider's occupancy, and what that's worth., • Partnering with Account Management, Customer Care and Sales so every launch lands well with the providers using it., • Getting every enquiry answered. Designing AI conversations that families trust and providers are proud of, at any hour, in a category where the stakes for the person calling could not be higher., • Making onboarding forgettable. Every provider has a different phone setup, a different group structure, different rules about who gets which call. Turning that mess into something we can configure in hours, not weeks., • Knowing when to hand over. Getting the AI-to-human handoff right, so Eliza does what she's good at and people do what they're good at - and neither side drops the family in between., • Turning conversations into intelligence. Every call and chat is a signal about what families want and how providers sell. Making that usable across Lottie., • You've shipped LLM-powered products to real users., • You're comfortable in the machinery: speech to text and text to speech, latency budgets, model selection, prompting, tool calling, and evals. You don't need to build it, but you need opinions about it., • You've shipped B2B SaaS products to businesses that are not software businesses, and you've enjoyed it., • You've owned a product area independently, set its direction, and can explain the bets you didn't take as clearly as the ones you did., • You get properly interested in operational detail. An afternoon reverse-engineering a customer's call-routing rules sounds like a good afternoon to you., • You're hypothesis-driven: you tackle value, usability, feasibility and viability risk before committing to build, and you kill things early when the evidence is weak., • You prioritise ruthlessly under ambiguity and say no gracefully, with clear reasoning., • You care about the people on the other end of the phone - families at one of the hardest moments of their lives, and care teams who are already stretched., • You want to work on consumer polish only. This role is as much about providers' back-office reality as it is about the care seeker., • You need a fully-formed roadmap handed to you - this area is being defined as we go., • You'd rather stay above the detail. You'll be in call transcripts, eval results, IVR configs and provider onboarding sessions., • You're uncomfortable shipping when the underlying technology changes every month., • Our mission to elevate later life doesn't resonate with you., • First round with Talent Lead, Alice Rooke (20 minutes, remote), • Case study with Product Manager and Engineering Leader: present a project you've led, covering the problem, the decisions you made and what happened (60 minutes, remote), • Leadership round with CXO: a leadership conversation plus a live case worked through together (90 minutes, in person at Lottie's office, London Bridge), • Final interview with Co-Founder and CEO, Will Donnelly (30 mins, in person) All candidates will be informed of their application status. • Pre-Screen: Email notification, no specific feedback., • Case Study Interview: If unsuccessful, you'll receive constructive feedback via email., • Leadership Round: If unsuccessful, you'll receive constructive feedback and an optional debrief call with our Talent Lead., • Final Interview: Final-stage candidates who are not offered the role will receive feedback via a phone call. Founded with a mission to build the care sector of the future, Lottie is creating the AI operating system for social care - designed to unlock profitability for care providers and to make finding care as easy as booking a holiday on Airbnb. Launched in London in July 2021, Lottie has raised over £25m from tier 1 venture capital funds (Accel and General Catalyst) and is widely recognised as one of Europe's fastest growing tech companies. Most recently, Lottie was the acclaimed winner of Deloitte Fast 50, LinkedIn Top Startups, The Sunday Times Tech 2026 and Startups 100. As of today, Lottie offers three core products and services, including: • Lottie (B2B2C Marketplace) - Free service that helps families find the UK's best care homes and home care services., • Found by Lottie (B2B Vertical SaaS) - AI-native OS software supporting care providers to effectively manage their enquiries, occupancy and finances. Eliza by Found is our newest Found module. AI agents that handle care home enquiries - so no family goes unanswered. Launch video here., • Seniorcare by Lottie (B2B Vertical SaaS) - Employee benefit helping companies deliver outstanding eldercare support to their employees., • Ownership - A chance to own one of the most commercially important products at one of the UK's fastest growing startups, in a category where AI is changing what's possible every month., • Mission - Tech for good that aims to build the care industry of the future and to positively impact millions of peoples lives. Care is one of the final remaining large consumer industries that is yet to be disrupted and positively revolutionised by technology., • Global Opportunity & Scalability - Be part of a company that is solving a real tangible problem that every family around the world faces at any point in their life., • People - Join a kind, talented and mission driven team that loves coming to work every day., • Culture - Excellent employee compensation/benefits, hybrid office policy and outstanding company culture with a 5/5 employee review score on Glassdoor. We want to create an inclusive environment that celebrates the diversity of our people whilst enabling them to do the best work of their careers. We are committed to ensuring that all our people processes are equitable. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. If you require reasonable accommodations during the application or interview process, please let us know at #J-18808-Ljbffr

the company is building the next generation of flexible accommodation. We operate and manage properties across multiple cities and countries, combining hospitality, technology and operations to make renting a home as simple and seamless as booking a hotel. As we continue to scale internationally, we are looking for an exceptional Senior Finance Analyst to join our team and help build the financial infrastructure behind a fast-growing global business. This is not a traditional accounting role. You will work closely with the founders and leadership team, own critical financial processes, analyse the performance of the business, and help us make better decisions as we scale. As a Senior Finance Analyst, you will sit at the heart of the company's financial operations. Your mission is to ensure that we understand exactly where our money is coming from, where it is going, how every part of the business is performing, and where we can improve profitability. You will work across accounting, financial analysis, reporting, payments, budgeting and business performance. You will have visibility across the entire company and work directly with operations, revenue management, property teams and senior leadership. For someone ambitious, this role can evolve rapidly into a Finance Manager, Head of Finance or CFO-track position as the company grows. • Own and improve our day-to-day financial reporting and controls, ensuring every figure presented to management is complete, validated and fully supported., • Identify manual and repetitive finance processes, designing more efficient workflows and partnering with engineering teams to automate them., • Reconcile payments from Airbnb, Booking.com, Expedia, direct bookings and other distribution channels, ensuring all expected payments are received accurately and on time., • Reconcile bank accounts and incoming payments, ensuring all expected funds have been received, accurately recorded and any discrepancies are promptly resolved., • Track accounts payable and accounts receivable., • Review supplier invoices and company expenses., • Manage statutory filings and corporate compliance across multiple jurisdictions, ensuring all submissions are accurate and completed on time., • Work with external accountants, tax advisers, auditors and banking partners to ensure accurate accounting records and timely compliance., • Support landlord and property-owner financial statements where required., • Build dashboards and reporting systems that give management real-time visibility into performance., • Analyse financial performance by property, city, country and business unit., • Build and maintain budgets, forecasts and financial models., • Monitor cash flow and help management plan future capital requirements., • Identify financial risks and potential revenue leakage., • Analyse costs and identify opportunities to improve margins., • Work with operations teams to understand and reduce property-level costs., • Support financial due diligence for acquisitions, investments and new market launches., • Present insights and recommendations directly to the founders and management team., • Highly analytical and comfortable working with numbers., • Exceptional attention to detail and an uncompromising commitment to accuracy., • Strong understanding of accounting and financial principles., • Comfortable working with large volumes of financial and operational data., • Advanced Excel or Google Sheets skills., • Strong reconciliation, financial control and problem-solving skills., • Commercial mindset — you don't just report numbers; you understand what they mean for the business., • High level of ownership and accountability., • Comfortable working independently and figuring things out., • Able to operate in a fast-moving environment where priorities can change quickly., • Excellent written and verbal communication skills., • Comfortable communicating directly with senior management., • Passionate about technology, automation and AI, with a mindset for identifying opportunities to improve and automate finance processes., • Ambitious and looking to take on significantly more responsibility over time., • Experience in accounting, audit, investment banking, private equity, FP&A, consulting, hospitality, real estate or a high-growth startup is highly valued., • A degree in Finance, Accounting, Economics, Business, Mathematics or a related analytical field is preferred, but exceptional candidates from other backgrounds are encouraged to apply. Within your first 6–12 months, you will have: • Built a strong understanding of the financial performance of every part of the company., • Created reliable monthly management reporting across the business., • Ensured payments from booking platforms and partners are accurately reconciled and all expected funds are received., • Improved visibility into cash flow, profitability and unit economics., • Identified meaningful opportunities to reduce costs and increase margins., • Automated several previously manual finance processes., • Become a trusted financial partner to the founders and management team., • Taken ownership of increasingly important parts of the company's finance function., • Join a fast-growing international company operating at the intersection of real estate, hospitality and technology., • Work directly with the founders and senior leadership team., • Gain exposure to the financial operations of a multi-country business., • Have a direct impact on profitability and major business decisions., • Help build the finance function rather than simply inherit an existing process., • Use technology and AI to rethink how finance should operate., • Take on significant responsibility from day one., • Competitive salary and performance-based incentives., • Exceptional long-term career progression as the company grows internationally., • You are looking for a corporate 9-to-5 job with narrowly defined responsibilities., • You need someone to constantly tell you what to do., • You are uncomfortable being held accountable for your work., • You prefer reporting numbers rather than understanding and improving them., • You are political and enjoy gossiping or talking about people behind their backs., • You are looking for a stable, slow-moving, dead-end job., • You do not aim to become one of the best in the world at what you do. #J-18808-Ljbffr

TikTok Social Manager## •### @AirbnbPosted on 3/18/2026•Full-time## Job DescriptionAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.## The difference you will make:We’re looking for someone who understands TikTok at a deep, almost instinctive level.You probably spend more time on TikTok than you’d like to admit. You spot patterns before they become trends, understand how the algorithm behaves, and have a natural feel for why some content takes off while other content disappears into the scroll.You’ve likely owned or played a major role in growing a TikTok account, and you think constantly about format, storytelling, editing style, and what makes people stop, watch, and share.At Airbnb, TikTok is an opportunity to tell stories about travel, culture, and belonging in ways that feel authentic to the platform. The ideal candidate will help shape how Airbnb shows up in one of the most dynamic and culturally influential spaces on the internet.We’re looking for someone who can combine creative instinct, cultural awareness, and deep platform expertise to build something distinctive - someone excited by the idea of experimenting, moving quickly, learning from the data, and helping define what TikTok can mean for Airbnb as a global brand.You might be a great fit if you:* Have personally managed or significantly grown a TikTok account (for a brand, creator, or yourself)* Understand the TikTok algorithm, trends, and formats instinctively - and can articulate why content performs* Can move quickly from idea to execution, filming, editing, and publishing TikTok-native content* Spot cultural moments and emerging creators early and translate them into compelling brand storytelling* Have strong creative instincts and are constantly thinking about how to make content more engaging, surprising, and shareable## The community you will join:The Channel Communications team at Airbnb drives positive conversation, cultural relevance, and buzz across social platforms, creators, and emerging channels.We operate at the intersection of brand, culture, and storytelling - ensuring Airbnb shows up in ways that feel timely, meaningful, and distinctly our own across every consumer touchpoint.TikTok is not just another platform for us. It is a stage for creativity, personality, and cultural fluency. This role will help define how Airbnb earns attention and affinity in one of the most dynamic media environments in the world.A typical day: Ideate, conceptualize, and create TikTok-native content for Airbnb’s owned channel Partner closely with internal teams and external creators to develop original content designed specifically for TikTok Concept, capture, edit, and publish content in real time around cultural moments and brand opportunities Maintain a deep and constantly evolving understanding of TikTok trends, formats, algorithm dynamics, and audience behavior Identify creators and cultural leaders shaping the platform, translating insights into new formats, recurring series, and creative territories for Airbnb Develop original, repeatable content frameworks that move beyond trend participation and build brand equity Own accurate, timely publishing and real-time community engagement on TikTok Lead TikTok-first thinking across key campaigns and brand moments* Partner with analytics teams to measure impact, extract insights, and continuously refine strategy and creative outputYour expertise: 5–8 years of experience in social media, with significant hands-on TikTok expertise Proven track record of building and growing a highly visible brand social channel Deep understanding of TikTok’s ecosystem, including formats, editing styles, algorithm behavior, and creator culture Strong creative instincts with the ability to generate original ideas quickly Proficiency in TikTok-native creation and editing tools Experience working with creators, influencers, and production partners Experience supporting high-visibility campaigns with strong cross-functional collaboration Excellent writing and verbal communication skills Exceptional attention to detail and execution Experience managing multiple stakeholders and navigating fast-moving environments* Working knowledge of social listening and measurement tools such as SprinklrOur Commitment To Inclusion & Belonging:Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.How We'll Take Care of You:Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.United Kingdom Annual Pay Range£70,000—£85,000 GBPLocationOn-siteLondon, United KingdomPayPay not disclosed #J-18808-Ljbffr

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Our Supply Team is growing, and we want you to be part of it! As a Market Associate / Account Manager, you will play a crucial role in the retention, growth, and optimisation of host entrepreneurs and rising hosts in your assigned territory. These hosts are individuals who manage their own property or support owners by hosting on their behalf. You will focus on building strong relationships with these hosts, helping them optimise their listings, improve pricing strategies, and enhance their overall success on Airbnb. As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimisation, pricing optimisation, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you’ll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. • Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimisation on Airbnb., • Conduct one-on-one optimisation and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality., • Secure availability over high compression dates, ensuring hosts maximise their revenue potential., • Educate hosts on product updates and policy changes, while channeling their feedback to internal teams., • Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform., • Analyse performance data to identify trends and take action on opportunities that drive increased bookings and host success., • Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs., • 3+ years of experience in new sales, account management, or partner support., • 2+ years of hospitality/travel industry experience (nice to have)., • Strong time management and prioritisation skills, with the ability to manage multiple accounts effectively., • Proven experience working a book of business, driving engagement and growth through proactive account management., • Highly goal-driven, with a strong bias for action and persistence in the face of challenges., • Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person., • Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus). Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £46,000 — £54,000 GBP Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. #J-18808-Ljbffr

Zip is the AI platform for enterprise procurement — built for humans and agents working together. The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you’ll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. • Help our largest customers drive procurement success on the Zip platform., • Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis., • Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip’s platform and procurement best practices., • Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams., • Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty., • Manage customer health and hedge account risks based on data-driven adoption metrics., • Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations., • Train and empower customers to be product specialists to become increasingly self-sufficient for their organization., • Partner with the renewals team to achieve target GRR., • Responsible for post implementation technical health of the client and perform hands on support in product adoption, and enablement., • Continuously improve Customer Success assets and processes. We’re an early-stage company, we want people who are excited to build and motivated to up-level the status quo!, • 8+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit., • Prior SaaS implementation experience, • Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools., • Excellent interpersonal skills and ability to establish quick rapport and trust with customers., • Strong project management skills to manage a dynamic customer portfolio., • Creative problem solver while being attentive to details., • Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.)., • Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality)., • Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles., • Experience with SaaS workflow management tools (low code / no code configuration)., • Experience working in a top tier consulting firm or have an MBA. At Zip, we’re committed to providing our employees with everything they need to do their best work. • Start-up equity, • Health, vision & dental coverage, • Team building events & happy hours, • Flexible PTO, • Apple equipment plus home office budget, • 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you! Find Jobs in United Kingdom on Arbeitnow #J-18808-Ljbffr

Standing on Giants is the world’s first agency for businesses that want to build a brand-owned online community. We empower businesses to build thriving online communities that put their customers at the centre of everything they do. Born from the team that created the revolutionary community-led model at mobile disruptor giffgaff, Standing on Giants now works with leading businesses like Airbnb, Sonos and Utilita, helping them launch successful communities that deliver real results. We were recognised as Best-in-Class at the 2020 Khoros Kudos Awards. Standing on Giants is the world’s first agency for businesses that want to build a brand-owned online community. We empower businesses to build thriving online communities that put their customers at the centre of everything they do. Born from the team that created the revolutionary community-led model at mobile disruptor giffgaff, Standing on Giants now works with leading businesses like Airbnb, Sonos and Utilita, helping them launch successful communities that deliver real results. We were recognised as Best-in-Class at the 2020 Khoros Kudos Awards. We are also proud to be the first online community company to attain B Corp Certification, reflecting our commitment to the highest standards of environmental and social responsibility. Our vision is a world where business works for the benefit of people and the planet, not just profit, powered by trusting and collaborative communities. That commitment shapes how we work every day. Our people are central to this, and we offer a range of employee benefits, a supportive and open environment, and a shared commitment to working as sustainably as possible. As a Community Relationship Manager for Airbnb, you will be focused on recruiting, onboarding, and supporting engaged Airbnb hosts in the UK and Northern Europe as part of the Community Leaders programme. The Community Leaders are hosts who have volunteered to bring hosts in their area together in a local Host Club (focused around a dedicated host community platform) to collaborate, share, and collectively grow with Airbnb. • selecting Community Leaders who meet Airbnb’s criteria and setting them up for success, • Assess applications; putting forward potential candidates for screening calls, • Provide guidance and training on their role, if required, • Hold onboarding sessions for new Community Leaders and complete the set-up process, • Support weekly calls with Community Leaders and independently run these sessions as required, • Act as a point of contact for UK and Northern European community leaders, holding 1‑1 calls, • Develop resources and programming based on feedback given by Community Leaders, • Send creative and localised content ideas and materials to your Leaders weekly, and as required, • Answer Leader emails and concerns, • Support in the planning and logistics of online and offline events, • assessing the performance of the Host Clubs run by your Leaders and reporting back to Airbnb, • Review Host Club engagement, sharing relevant content with cross‑functional teams, • Provide specific feedback and insights to your Leaders on their performance and how they can improve, • Use Salesforce to report on the performance of the Host Clubs, • Share updates with Airbnb on a regular basis, • Support with projects and pilots, sharing impact with Airbnb of hosts on all significant product changes and cascade feedback to the relevant internal stakeholders • Fluent in English with excellent communication skills and confidence in engaging with people through phone / video calls, • Ability to build and maintain relationships, • Great listening and influencing skills; high emotional intelligence, • Ability to take the initiative and work independently, • Self‐motivated, flexible and able to manage several projects at one time and to prioritise, • Strong analytical skills and ability to research information to provide answers, • Problem‑solving attitude and proactive mindset, • Ability to work with others and manage conflicts effectively, • Flexibility to travel when and where required, for host events or company offsites, • Attentive to detail and organised, • Experienced in planning and hosting online and offline events, with expertise in budget management, • Working knowledge of Salesforce, Google Workspace, online forums and Apple OS is an advantage, • Experience in managing online communities (forums) or similar client‑facing operational experience, • Have a keen interest in hospitality and tourism within Northern Europe (UK, and Nordics), • Fluency in a Nordic language is a plus, • Experience in relationship management or account management, • Experience working in Customer Service We are an Equal Opportunities employer, we do not discriminate against any employee or applicant because of race, colour, religion, national origin, sex, physical or mental disability, or age. We are committed to creating a diverse and inclusive working environment. Please let us know if you require any reasonable adjustments during the interview process. The hiring stages include an initial 30‑minute initial interview, a written assessment, a 1‑hour main interview, and up to two shorter follow‑up interviews. Please note that we will carry out criminal and financial background checks on successful candidates. Due to the high number of applications, we are only able to contact successful applicants. UK based, with regular travel into London, UK #J-18808-Ljbffr

Pass the Keys is the UK's leading short-let and Airbnb management franchise, helping hundreds of property owners unlock more bookings, higher income, and hands-free hosting. The Growth Marketing Manager owns the execution of Pass the Keys' national franchise growth and supporting property acquisitio

Airbnb in London is seeking a Market Associate / Account Manager to retain and grow long-tail host entrepreneurs, optimise listings and pricing, and elevate hospitality standards across the platform. You will manage a portfolio of hosts, conduct onboarding conversations, and offer strategic recommendations while supporting Market Managers with scalable education programs and webinars to drive bookings and host success. #J-18808-Ljbffr

Airbnb is seeking a Market Associate / Account Manager to nurture long-tail hosts in a defined territory, optimise listings, pricing, and revenue while delivering education and support to scale their businesses on the platform. You will manage a book of host accounts, run onboarding conversations, s

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. You will focus on building strong relationships with these hosts, helping th

You will deliver education programs, manage a portfolio of hosts, and collaborate with Market Managers on scalable communications and webinars to drive host success. Airbnb in London is seeking a Market Associate / Account Manager to retain and grow long-tail hosts in the UK, focusing on pricing, av

Standing on Giants is recruiting a Community Relationship Manager for Airbnb to recruit, onboard and support UK and Northern Europe hosts as part of the Community Leaders programme. Strong communication, relationship, and project management skills are essential.

In this Engineering Manager role, you lead a diverse team to operate and enhance co-hosting services and the underlying platform at Airbnb. You’ll contribute to Airbnb’s mission by enabling host collaboration at scale and accelerating product growth.

Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimisation on Airbnb. Airbnb is committed to working with the broadest talent pool possible.

Engineering Manager to lead a team in building and improving hosting services.

As the Engineering Manager, within Guest & Host Services, you’ll lead a team of talented, diverse software developers to prototype, build and improve hosting services, balancing the shorter term business outcomes along with longer term technical stability, scalability and flexibility aligning with

We are now recruiting for an Engineering Manager to join the HS2 Track infrastructure project at the initial design phase which will run concurrently with the completion of main works contracts, which are now at their peak.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Consulting role for an Engineering Manager to guide enterprise teams, shape architecture, and embed modern AI engineering processes, including agentic coding systems, without writing code.

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu

Start Delivering with Uber Eats.Delivering with Uber Eats offers a flexible way of making money.It is a great alternative to traditional part-time delivery jobs or other part-time gigs, temp jobs or seasonal work.See how delivering with the Uber app can help you make money flexibly.You decide how mu