• Handling and responding to all correspondence including phone calls, emails and letters • Scheduling appointments and organising diary entries • Setting reminders for meetings, appointments and other important tasks • Making travel and hotel arrangements • Planning conferences, workshops, seminars and other events • Taking notes at meetings, preparing the minutes and subsequently distributing to all participants • Liaising with other members of staff and external parties such as clients and press • Preparing expense reports and maintaining a filing system
• Acting as a point of contact between customers and companies • Negotiating terms of sales and agreements and closing sales with customers • Gathering market and customer information to figure out the customer needs • Responding to customer queries and resolving their objections to get them to make a purchase • Advising product developers on improvements to include in forthcoming product developments and discussing special promotions • Creating proposal documents as part of the formal bidding procedure • Inspecting inventory in stock and the quality of the product on display • Providing customers with detailed and accurate quotations and cost calculations