Amazon Connect Architect | AWS Cloud & IVR Expert
6 days ago
Leverage AI/ML tools (Amazon Lex for chatbots, Amazon Polly for text‑to‑speech) to enhance customer interactions. Familiarity with AWS services: Amazon Connect, DynamoDB, Lambda, Step Functions, S3, Kinesis (data/video) (Stream/Firehose), EventBridge, CloudWatch, CloudTrail, CloudFormation, API