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Experience in new product development, concept creation, and design. Maintains product data, costs files, and implements planograms across categories. Leads end-to-end development of bespoke products, ensuring quality, margin, and timely delivery.

We are looking for a Head of Developer and Wholesale Services to lead our Developer Services, Wholesale, and Non-Household (NHH) customer operations. Reporting to the Director of Customer Experience, this is a senior, strategic leadership role responsible for elevating our D-MeX and BR-MeX performance, strengthening commercial outcomes, and delivering exceptional end-to-end experiences for developers and NHH customers. You will lead a function of approximately 60 colleagues, shaping a high-performing, customer-centric operation that balances commercial efficiency, regulatory compliance, and operational excellence. Ensure all your application information is up to date and in order before applying for this opportunity. The Role You will own the strategic direction and delivery of Wholesale Services, Developer Experience, and NHH customer performance. Youll set clear expectations, build strong partnerships across the business, and use data, insight, and governance to drive improvements, reduce complaints, enhance service quality, and deliver financially sustainable outcomes across AMP cycles. You will act as a visible leaderinternally and externallyrepresenting Affinity Water across industry bodies, influencing best practice, and ensuring we are recognised as a top-three performer in D-MeX and BR-MeX. Key Responsibilities * Set and deliver the Wholesale & Development Experience strategy, ensuring alignment to regulatory obligations, customer expectations, and corporate goals. * Lead performance across key measures including D-MeX, BR-MeX, NHH revenue collection, complaint reduction, PCC/demand reduction, and income assurance. * Manage commercial relationships with delivery partners, ensuring quality, compliance, and operational resilience. * Act as Affinity Waters external ambassador, influencing industry forums, NAVs, SLPs and Water UK committees. * Ensure full compliance with all regulatory licences, charging rules, codes, and competition law. * Provide financial leadership, managing a circa £20m annual budget (Totex-neutral approach across Opex and Capex). * Lead a function of ~60 FTE, fostering a high-performance culture built on accountability, collaboration, and continuous improvement. * Oversee customer experience, charging, revenue, governance, and risk, ensuring transparency, fairness, and trust. * Champion health, safety and wellbeing across the function, ensuring suppliers meet CDM standards and Affinity Water policies. * Participation on Emergency Controller standby rota About You Were looking for a decisive, strategic, and customer-focused leader with deep experience in Developer Services, NHH markets, or regulated customer operations. Essential Experience * Senior leadership in regulated, customer-facing environments * Strong understanding of Developer Services, NHH retail market, charging frameworks and regulatory expectations * Evidence of delivering customer experience improvements and strong MeX performance * Experience managing commercial partners and supply chains * Financial and commercial acumen, including revenue-focused operations * Outstanding communication and stakeholder influence, including senior forums Desirable Experience * Experience presenting to Executive and Board-level audiences * Track record in emerging or competitive market environments * Experience delivering operational change in complex or regulated settings Skills & Attributes * Customer-first mindset and strategic thinking * Strong judgement, decision-making, and problem-solving skills * Ability to inspire teams and lead change at pace * Confident, clear communicator with excellent written and verbal skills * Collaborative, relationship-focused leadership style Benefits * Salary circa £100,000 dependent on skills and experience * Car allowance * Minimum 2 days per week in our Hatfield office * Learning and development opportunities including mentoring, formal courses, and open learning resources * Entry into the Senior Manager bonus scheme * 2630 days annual leave, rising with service, plus the option to buy up to 5 extra days * A personal Celebration Day for a religious or cultural occasion important to you * Generous double-match pension scheme (company contribution capped at 12%) * Enhanced family policies including Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave * Menopause and Reasonable Adjustments policies * Access to our Wellbeing Centre for physical and mental health support * Discounts on retail, dental, and medical insurance through Tap4Perks * Up to 4 Affinity Days per year to volunteer in the community * Life Assurance Disability Confident As a Disability Confident employer, we offer interviews to disabled candidates who meet the essential criteria and opt in on the application form. If application numbers are very high, we will take a fair and proportionate number of disabled candidates through. A full job description is available from the Talent Acquisition team. xrnqpay Affinity Water is committed to building a diverse, inclusive workforce that reflects the communities we serve and where everyone can thrive.

Electronic Engineer If you’re looking for a Electronic Engineer role where you can truly develop into a subject matter expert over the next few years, this is a rare opportunity to do exactly that. You’ll join a world-class engineering team working on complex computer Electronic systems, gaining experience across design, integration, qualification, and documentation, whilst learning from Electronics experts who are passionate about developing talent for the long term. This is a broad Electronic engineering position focused on computer Electronic rather than bleeding-edge electronics R&D. There will be some design work, but also a strong focus on system integration, documentation, and problem-solving, ideal for someone who enjoys practical engineering and seeing how everything fits together. The company is known for developing their engineers, helping them grow into specialists and leaders in their field. Hybrid working (2 days from home). Electronic Engineer essential requirements: At least 2 years commercial experience in a similar role Degree in Electronic Engineering Solid experience in some of the technologies below Other experience that will be useful - embedded systems, digital and analogue design, small microprocessor and microcontroller systems, schematic design and some PCB layout (ORCAD, MENTOR or similar), Op Amp and DC-DC PSU design, EMC design (or willing to learn), environmental testing to standards such as RTCA/DO-160 including test specification and reporting, board-level fault finding, production collaboration experience, experience in aerospace, automotive, medical, or safety-critical environments. Training and career development with mentoring and annual budget, performance-based bonus, 7% pension, life assurance, 25 days holiday, flexible and hybrid working, employee assistance programme, online discounts, and discounted share purchase plan. Key Skills: Electronic engineering, Embedded, EMC, digital and analogue design, PCB layout

Due to a significant increase in the demand for our services, we are actively recruiting experienced Civil Engineers to help us service the AMP8 water industry capital investment programme.

A leading engineering firm in the United Kingdom is hiring a Principal Civil Engineer to manage project delivery and engineering design teams.The role offers opportunities for professional development, mentoring, and involvement in innovative water projects across the UK.The ideal candidate will hav

Mechanical Design Engineer – Water Infrastructure AMP8 Delivery. You'll be joining a structured engineering team operating within major UK water frameworks, contributing to AMP8 programmes that are driving significant long–term investment into treatment works, pumping stations, and wider utiliti

A leading engineering firm in the UK is seeking an Associate Director to manage project delivery in the municipal water sector.The role includes overseeing multi-disciplinary teams, enhancing client relationships, and contributing to innovative solutions.Candidates should hold a degree in Civil Engi

Mechanical Design Engineer - Water Infrastructure AMP8 Delivery. You’ll be joining a structured engineering team operating within major UK water frameworks, contributing to AMP8 programmes that are driving significant long-term investment into treatment works, pumping stations, and wider utilities

Due to a significant increase in the demand for our services, we are actively recruiting experienced Civil Engineers to help us service the AMP8 water industry capital investment programme.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people in over 70 countries, dedicated to improving quality of life.Everyone has an important role to play.With the power of curious minds

A global engineering consultancy is seeking experienced Civil Engineers to join their Regulated Water Asset Design team in Greater London.You will take ownership of project delivery, manage multi-disciplinary teams, and ensure client satisfaction while contributing to innovative engineering solution

A leading recruitment agency seeks a Mechanical Design Engineer for water infrastructure projects based in London.The successful candidate will lead mechanical design from concept to delivery, working closely with site teams and suppliers.Ideal for those with a strong understanding of mechanical sys

A key engineering recruitment firm is seeking a Mechanical Design Engineer to lead full lifecycle design on water infrastructure projects in London.The role involves developing design outputs, collaborating with suppliers, and ensuring successful project delivery.Ideal candidates should have strong

Due to a significant increase in the demand for our services, we are actively recruiting experienced Civil Engineers to help us service the AMP8 water industry capital investment programme.

This range is provided by AMP People. Direct message the job poster from AMP People.

A leading infrastructure solutions provider in the UK is seeking an experienced Site Manager to oversee significant upgrades at Otterbourne Water Supply Works.You will be responsible for managing site teams and subcontractors, ensuring projects are executed to specifications and within budget while

A leading infrastructure delivery company in the UK is looking for a Civils Drainage Engineer to support the maintenance of their Wastewater Network.The role includes tasks such as excavation and installation of drainage systems while ensuring high standards of customer service and safety.Ideal cand

A major recruitment agency is seeking a high-caliber Project Engineer with a Mechanical or Civil Engineering background for an ongoing freelance position in Dover, Kent.The role requires deep understanding of the water industry and the ability to comply with stringent regulations.Key responsibilitie

Arcadis is currently recruiting for a Senior Mechanical Design Engineer to join our MEICA Water team as we look ahead to tackling some of the UK's most technically challenging projects & AMP8 programmes.

A pharmacy firm in Atlantic Canada is seeking a motivated Registered Pharmacy Technician to join their Bedford location.The successful candidate will provide injections, device counselling, and maintain an efficient dispensary workflow.Required qualifications include a Registered Technician License

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life.Everyone has an important role to play.With the power of many curious

Due to a significant increase in the demand for our services, we are actively recruiting experienced Civil Engineers to help us service the AMP8 water industry capital investment programme.

This role provides a clear pathway to Senior and Lead Engineer positions while contributing to essential AMP8 infrastructure projects.

A community-focused pharmacy in the United Kingdom seeks a full-time Pharmacist to join their team.The ideal candidate will be fully licensed with the NSCP and possess a valid injection permit.This permanent position offers competitive wages and benefits, while providing essential pharmaceutical ser

A leading engineering firm is seeking a Principal Civil Engineer to oversee project delivery in the water sector.Responsibilities include managing teams, ensuring client satisfaction, and contributing to innovative service delivery.The ideal candidate will have a degree in Civil Engineering and expe

Due to a significant increase in demand, we are actively recruiting experienced Civil Engineers to support the AMP8 water industry capital investment programme.

Mechanical Design Engineer - Water Infrastructure AMP8 Delivery. You'll be joining a structured engineering team operating within major UK water frameworks, contributing to AMP8 programmes that are driving significant long-term investment into treatment works, pumping stations, and wider utilities i

Serving Atlantic Canada for over 40 years, Associated Maritime Pharmacies Limited (AMP Ltd.

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life.Everyone has an important role to play.With the power of many curious

A global engineering company is seeking a Senior Principal Process Engineer in the UK with extensive water and wastewater experience.You will lead project execution and mentor a team of engineers, ensuring successful collaborations across various projects.Ideal candidates possess a degree in Chemica

You'll play a vital role in driving pipeline and revenue by translating the global campaign strategy into impactful regional events and campaigns. We have a strong commitment to Anti-Racism, and endeavor to lead by example. Employee Share Options Program: We empower you to be an owner in Culture Amp

We’re hiring for multiple Principal Mechanical Design Engineer roles on exciting upcoming projects and programmes for "AMP8", and be part of a team driving innovation and excellence. With several of these frameworks extending well into "AMP9", this role offers people the chance to build lasting re

You'll thrive in our working environment that champions equality of opportunity.

A leading engineering firm in Greater London is seeking experienced Civil Engineers to join their Regulated Water Asset Design team.The role involves managing project delivery and multi-disciplinary teams, ensuring client satisfaction and technical quality.Ideal candidates should possess a degree in

A leading civil engineering contractor in the United Kingdom is looking for an experienced Senior Quantity Surveyor to support the commercial delivery of AMP8 projects across the West Midlands.

Mechanical Design Engineer - Water (AMP8). Looking to step into a role where you can take ownership of full lifecycle mechanical design and progress towards Senior / Lead Engineer level? This opportunity sits within a major UK water framework delivering AMP8 projects across treatment works, pumping

A recruitment agency is seeking a Mechanical Design Engineer to oversee mechanical design for water and wastewater infrastructure projects in London.The ideal candidate will have experience in mechanical design and project engineering, with a strong comprehension of mechanical systems such as pumps

As we enter AMP8, our clients face increasing pressure to improve asset performance, resilience, regulatory compliance, and long‑term value. Support and contribute to work winning, framework delivery, and the development of new and repeat business opportunities across AMP8.

This role involves executing impactful regional campaigns, managing events, and collaborating with cross-functional teams.

A leading global engineering and professional services consultancy is seeking a Senior / Project Manager to deliver complex infrastructure projects across the UK.This key role involves managing project teams, maintaining stakeholder relationships, and overseeing financial performance.Candidates shou

A leading engineering firm in the UK is looking for experienced Civil Engineers to join their Regulated Water Asset Design team.This role involves managing project delivery, ensuring technical quality, and mentoring junior staff.Ideal candidates should have a degree in Civil Engineering, relevant ex

A leading consultancy firm in the UK is seeking an experienced Associate Director – Asset Management to enhance their advisory capabilities in the water sector.This senior role involves developing asset management practices and building client relationships to improve operational performance.Candi

Serving Atlantic Canada for over 40 years, Associated Maritime Pharmacies Limited (AMP Ltd.

A leading engineering firm in the UK is seeking an experienced Civil Engineer to enhance their Regulated Water Asset Design team.The role involves managing project delivery, fostering team collaboration, and ensuring client satisfaction.Ideal candidates will possess a degree in Civil Engineering and

Provide line management, career direction and pastoral care to team members, taking a proactive role in developing them to their full potential, leading by example to achieve sector/divisional goals and championing a high quality, innovative and entrepreneurial culture. Takes accountability and lead

Remote Community Moderator for Major Gaming Client – Work from Home, English and French.To all Gamers and Player Fans: Here is an opportunity to earn from home providing email and chat support for a global pioneer in gaming and entertainment.This industry leader is world-renowned - with gaming