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Exciting Opportunity to join a leading Energy company - Temp to Perm Your new company A leading integrated energy company with a strong global presence, offering employees the opportunity to work on impactful projects that power economies across the world. The company values innovation, collaboration, and professional growth, making it an exciting environment for those looking to build a rewarding career in the dynamic energy sector. Your new role • Manage reception duties, answer calls and handle email correspondence across the business, • Organise post and packages, maintain stationery and equipment, and shop for office needs while controlling costs, • Travel & Accommodation, coordinate flight bookings for multiple offices, arrange hotel stays, and facilitate local transportation for staff and directors, • Prepare meeting rooms, order refreshments, and maintain calendars for key company events and holidays, • Financial & Reporting Tasks: Reconcile monthly credit card statements, manage petty cash and inventory reports, and liaise with accounts for invoicing, • Strong Organisational skills and ability to manage multiple tasks, prioritise and maintain accurate records, • Professional phone and email etiquette, and clear coordination with internal and international teams, • Accuracy in financial reconciliations, visa documentation, and calendar management, • Proactive in finding cost-saving options, resolving logistical challenges, and supporting staff needs, • Bonus (based on performance), • 25 days annual holiday, • Bupa medical, • Travel insurance 4744276

Office administration, answering incoming calls, booking appointments, taking messages, logging inspections Your new company My client is looking for a friendly and organised individual to join their team as a Business Support Administrator. This role is ideal for someone who enjoys helping others, thrives in a fast paced environment, and has excellent communication and administration skills. Your new role • Answer incoming calls in a professional and courteous manner, • Book appointments and manage scheduling efficiently, • Take accurate messages and ensure timely follow up, • Guide taxi licence applicants through the application process, providing clear and helpful information What you'll need to succeed • Strong verbal communication and interpersonal skills, • Ability to multitask and stay organised under pressure, • A helpful and patient approach to customer service, • Previous experience in a reception or administrative role is desirable but not essential What you'll get in return • Supportive team environment, • Opportunities for growth and development What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4741283

You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Participate in the implementation of sales and marketing projects.

Hours: Monday – Friday 9am – 6pm. You may occasionally be required to work evenings as the needs of the business dictate, with time off in lieu. Flexible hours available on request. Reports to: Portfolio Directors, working for the Senior Portfolio Managers and Portfolio Managers on a daily basis. Key Role Overview As a Team Assistant, you’ll be the backbone of our Property operations, ensuring seamless administrative support for a team of portfolio managers. This is a dynamic role where your organizational skills and attention to detail will shine. You’ll manage everything from client communications to preparing reports, coordinating meetings, and maintaining both electronic and physical filing systems. Your ability to multitask and keep things running smoothly will make a real impact on our team’s success. What You’ll Do • Be the go-to support for portfolio managers, handling correspondence, drafting letters, and managing service charge and ground rent processes., • Own the communication flow—answer calls promptly, liaise with clients, residents, and contractors, and ensure issues are resolved efficiently., • Keep us organized by updating spreadsheets, preparing quarterly meeting packs, and maintaining accurate records., • Coordinate contractor activity, from requesting quotes to managing tenders and tracking progress., • Ensure smooth operations—manage keys, post, and meeting room setups, while keeping everything compliant and professional. What We’re Looking For • A courteous, polished professional who thrives under pressure., • Strong IT skills, especially in Microsoft Office., • Excellent communication—both written and verbal—with impeccable grammar., • Highly organized, proactive, and confident in managing time and priorities., • Presentable and client-ready at all times., • 2 Years minimum administrative office experience, • Property Industry and/or client relations experience is preferred but not essential Why Join Us? We’re more than just a workplace—we’re a team that values growth, collaboration, and excellence. At our company, you’ll enjoy: • A supportive environment where your contributions matter., • Opportunities to learn and progress, with exposure to diverse aspects of property management and regular ongoing training is provided., • A culture of professionalism and respect, where we celebrate success and encourage innovation. Hybrid working – 3 days wfh per month 25 days annual leave plus bank holidays Pension Free flu jab Free eye test Flexible working hours Company social events

The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner. Responsibilities • Answer phones and direct calls with a positive attitude and an energetic work ethic, • Provide office guests with a hospitable experience, • Assist in handling office requests for dial-ins, conference rooms, travel requests, etc., • Order office supplies and provide inventory control system Qualifications • Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.), • Excellent written and verbal communication skills, • Ability to multi-task, organize, and prioritize work

Our Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process. ISN: Where your language skills make a difference We are seeking candidates who are fluent in English and at least one additional language from: French, Dutch or German. Do you enjoy helping people and solving problems? Do you want to work for a company that values your talents and supports your growth? If you answer yes to these questions, then you might be the perfect fit for our Customer Operations team at ISN, the global leader in contractor and supplier management. As a Business Development Associate, you will use your language skills to communicate with clients and colleagues from different countries and cultures. You will provide proactive service and support to our customers, answer their calls and inquiries, troubleshoot their issues, and participate in sales and marketing projects. Who should apply? • Excellent verbal and written communication skills in French/Dutch/German and English, • A customer service orientation and a passion for helping others, • A desire to work with people and engage in verbal interaction over the phone, • A career aspiration to start in Customer Service and progress into B2B sales, • Proficient computer skills (Word, Excel, PowerPoint, e-mail applications), • A diligence for in-depth learning of software programs and new concepts, • Strong retention skills and patience for difficult troubleshooting scenarios Duties And Responsibilities • Proactively service and support ISNetworld contractor/supplier clients, • Conduct training on ISN products via phone, web based and face-to-face meetings, • Participate in the implementation of sales and marketing projects, • Field incoming calls, handle contractor customer inquiries and troubleshoot problems, • Assist with CRM and ISNetworld testing, • Handle client account management functions, including invoicing and collections, • Proactively analyze customer service processes and bring forth ideas for continuous improvement, • Research and develop various resources and reference documents for clients Requirements • Bachelor’s degree from an accredited university and/or equivalent work experience, • Advanced fluency in French and English (written and verbal) required, • Desire to work in customer service and move into B2B sales within 12-24 months, • Ability to work in office at least 3 days a week Training: At ISN, we believe in investing in your success. That’s why we offer an 8-week training program that will equip you with the skills and knowledge you need to excel in your role. You will learn from experienced trainers and mentors in the areas of soft skills development, customer service excellence and ISN products and services. This training period is a crucial part of your journey at ISN, and it requires your full commitment and attendance every day. Onsite Requirements: Employees must be within a commutable distance to the office and be willing to come into the office for required trainings, events, team activities, and meetings. • In-person attendance is required Monday through Friday during the first 90 days of employment., • After your 90-day review, in-person attendance is required 3 days per week and required for certain meetings and tasks (customer meetings, team collaboration day, ISN events, team events, performance reviews, etc.). ISN UK Benefits* • 100% company-paid monthly insurance premiums for employees and dependents, • Medical, Dental, Vision, and Life Insurance, • 4% pension scheme matching, • Long-Term & Short-Term Disability Coverage, • Holiday & Time Off, • 27 paid personal holidays (pro-rated first year), • 12 paid holidays, • Monthly cell phone reimbursement, • Monthly reimbursement for Oyster card, • Team-building activities and events, including quarterly kick-off meetings and community volunteer day, • Matching charitable gift program, • Professional development & training opportunities, • Wellness Program: Focuses on community, financial, mental, nutrition, physical and social health

About the Company Layher Ltd is committed to selling its complete product range and services to achieve the company’s revenue and profit objectives for the Central London Area. About the Role The Area Sales Manager will be responsible for achieving a broad and deep understanding of the market for Layher’s products in Central London and establishing cordial and productive relationships with major to small customers and prospects. Responsibilities * Achieve a broad and deep understanding of the market for Layher’s products. * Establish cordial and productive relationships with major to small customers and prospects. * Increase or re-open trading with current, dormant and other known customers in the area. * Make regular personal calls on customers and prospects conscientiously across the area and in all potential business sections. * Prospect for new business and expand the customer database, whilst servicing existing clients. Qualifications * Work to agreed sales guidelines, key performance and productivity plans, always aiming to meet or exceed targets. * Understand the company’s objectives, procedures and systems. * Learn about and understand the company’s products and services in order to give expert advice to customers and prospects. * Site support work of your clients. * Understand specific sales campaigns - their background, objectives, calling and procedural requirements. * Be prepared to answer, or know where to obtain answers to, all prospect and customer questions. * Seek assistance and guidance from colleagues where necessary to supplement your knowledge or experience. * Present a professional, helpful and enthusiastic image of the company at all times. * Respond promptly and completely to all customer and prospect enquiries, complaints or requests. * Exploit the full potential of all sales calls, maximising opportunities for sales revenue generation. * Make effective use of sales aids, guides and professional sales techniques. * Take ownership and follow through enquiries or service calls rigorously. * Prepare for, attend, participate in and contribute to sales meetings, briefings and training sessions. * Support colleagues to meet the overall objectives of the company, providing cover when needed. * Actively participate in special projects (e.g. exhibitions, demonstrations) as required. * Take responsibility for the care of all company property provided in the cause of your employment. * Be prepared to carry out such other duties and additional working hours as may be required to fulfil the objectives of the role. * Follow-up all sales leads promptly. * Follow through all sales orders into Letchworth, through to final delivery. * Ensure you are fully informed about the progress of your orders and the delivery date is communicated to your customer. * This also includes assistance in getting difficult customers to pay, as requested by the credit control department, from time to time. Required Skills * Prepare letters, quotations and any other sales materials as required. * Report any unusual situations to the Managing Director/Regional Manager as well as any customer complaints. * Manage administrative time and activities efficiently to make the most effective use of working hours for selling. * Complete daily/weekly sales records (system and manual) to ensure that customer and prospect information is up to date and accurate and that reporting processes are being followed. * Share personal online calendar with the managing director/regional manager. * Ensure all call reports, travel plans, sales plans, expense claims and any other paperwork are accurately completed and submitted on time. * Ensure the confidentiality of company and customer information at all times. * Input data to company systems as required in relation to sales activities. * Credit control procedures must be adhered to. Pay range and compensation package Details regarding the pay range or salary will be provided during the interview process. Equal Opportunity Statement Layher Ltd is committed to diversity and inclusivity in the workplace and encourages applications from all qualified individuals.

Permanent Vacancy - Customer Service Representative Location: Watford, WD18 (Hybrid) Duration: Permanent Salary: From £28,000 to £30,000 per annum Hours: Monday to Friday, 40 hours Working hours are variable as this team work in shifts: • 1 week: early shift 7:00-16:00 (3 days in office/2 from home), • 1 week: late shift 9:00-18:00 (working from home) The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries. Responsibilities: • Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service, • Manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing, as well as sending and following up on quotations and pre-payment documents, • Opening, updating and managing tickets/cases in our system for each customer enquiry in line with customer expectations and within their contract terms and liaising with other departments, • Respond effectively to queries relating to customer orders and deliveries, resolving customer complaints and queries as well as raising credits and debits to ensure any outstanding customer deductions are resolved and all information communicated in a timely manner Criteria • Experience in customer service or administration, • Fluent to a business proficiency, both written and spoken, in Italian, • Fluent to a business proficiency, both written and spoken, in Spanish The company offers 33 days’ holiday including bank holidays, free eye tests, opportunities for internal progression and other additional benefits including hybrid working. Venn Group is an equal opportunities employment business and employment agency and welcomes.

Job description: Job Title: Internal Sales Executive Reporting To: Buying Controller Department: Car Buying Location: London, UK Car Daddy's is an innovative car buying platform under the umbrella of our Car Supermarket based in Watford and Barnet. We are excited to expand our team with a dynamic role combining the expertise of a Call Agent with the responsibilities of a Car Buying Assistant. This unique position is designed to support our new platform, Cardaddys.co.uk, and our traditional car supermarket operations, which boast an impressive inventory of 1500+ pre-owned vehicles. The Role: We are seeking a highly motivated and skilled individual to join our team as a Call Agent & Car Buying Assistant. This dual role requires an individual who is exceptional at making a high volume of outbound calls, possesses excellent telephone etiquette, and is self-motivated. The successful candidate will play a crucial role in generating new leads, negotiating vehicle purchases, and planning routes for our mobile vehicle buyers for online auction purchases. Key Responsibilities: • Lead Generation & Sales: Make a large volume of outbound calls to generate new leads, sell appointments and secure vehicle purchases., • Customer Service: Answer inbound calls with a professional demeanor, ensuring a high level of customer satisfaction., • Route Planning: Efficiently plan routes for our buying team for viewings you will book across the country., • Administration: Utilise excellent administration skills to manage leads through our CRM platform, ensuring hot leads are contacted instantly via outbound calls and emails., • Objection Handling: Being able to address and resolving customer concerns or objections during a call. Required Skills and Experience: • Outstanding Communication: Exceptional telephone etiquette and the ability to communicate effectively with customers and team members., • Target-Driven: Experience working in a target-driven sales environment, with a proven track record of achieving sales targets., • Strong Negotiation Skills: Ability to negotiate effectively to secure the best deals., • Organizational Skills: Strong organizational skills to manage multiple tasks efficiently., • Self-Motivation: Highly self-motivated individual with the ability to work independently. The Package: • Salary: £15,000 Basic, with an achievable first-year OTE up to £69,000., • Working Hours: Alternating between a 6-day and a 5-day working week, from 09:00 to 18:00 with one weekend day mandatory. Job Types: Full-time, Permanent Benefits: • Company events, • Employee discount Education: • A-Level or equivalent (preferred) Experience: • Call Agent : 1 year (required), • Motor trade: 2 year (required) Work Location: In person

We are seeking a proactive part-time receptionist to manage the front desk of a small multi-level office building in Mayfair. The ideal candidate will provide professional front-desk support three days a week, Monday to Wednesday, act as the primary point of contact for visitors, tenants, and service providers, manage calls, and help with general administrative tasks to ensure smooth daily operations. The successful candidate should be able to start immediately. Main Responsibilities • Greet and direct visitors to the appropriate person or meeting rooms within the building;, • Answer, screen and direct incoming phone calls and general inquiries;, • Coordinate deliveries, maintenance requests, and general building matters;, • Accept and distribute mail and packages;, • Assist during meetings, including preparing refreshments, organizing lunches, and providing general meeting support as needed;, • Maintain a clean, professional reception, common areas and two meeting rooms;, • Communicate clearly and share relevant updates with the other part-time receptionist to ensure continuity of front desk operations and accurate information for tenants and visitors;, • Perform ad hoc, light administrative tasks. Skills required • Fluent in English (written and spoken);, • Strong communication and interpersonal skills;, • Professional, courteous and flexible attitude;, • Basic computer skills (email, basic Word, scheduling);, • Ability to handle requests calmly and efficiently. About us iAM Capital is a London based alternative investment group. iAM Capital mainly invests in high end real estate projects in Europe, with a strong hospitality bias. Our portfolios consist mostly of hotels, resorts, and high-end apartments in selected major European cities such as Milan, Rome and Paris, to generate attractive risk-adjusted returns through our in-depth understanding of local property markets. The Investment funds seek to provide investors with value-add exposure through the repurposing, repositioning and/or refurbishing of existing assets, in line with our track record. Please refer to the company’s website for more details (). If the role sounds interesting and you think you have the right experience and skills mentioned above, please send your CV and cover e-mail to:

Receptionist Role | Permanent | 29k + bens Office based Monday to Friday, 9.30am – 6.00pm About the Role Our longstanding client is seeking a friendly, professional, and organised receptionist to join their busy London office. This is a key front-of-house role, working closely within the wider Facilities team and acting as the first point of contact for staff and visitors. Key Responsibilities • Welcoming visitors and acting as the first point of contact for internal staff and external guests, • Managing meeting room bookings, including video and conference facilities, • Arranging refreshments, taxis, couriers and other ad-hoc requests, • Answering and directing telephone calls in a professional manner, taking clear and accurate messages, • Liaising with colleagues at all levels to answer queries and provide effective solutions, • Previous experience in a reception or front-of-house role within a fast-paced environment (preferred), • Excellent telephone manner and clear communication skills, • Highly organised with strong attention to detail, • Calm and professional under pressure, • Strong interpersonal and customer service skills, • Able to work independently and use initiative, • Friendly, polite, and approachable with a good sense of humour Our longstanding client is an independent construction and property consultancy operating across all sectors of the built environment. They place strong emphasis on professional development, investing in learning and training to ensure their people remain leaders in their field. The organisation is also highly ethical, with a strong commitment to giving back through charitable initiatives and community-focused social impact programmes. This is a brilliant role for someone who loves people interaction and being the face of the company.

Account Executive Salary: Up to £45,000 Location: London About Blink Payment Blink Payment makes accepting and reconciling payments easy. Whether businesses are looking to take payments online or in person; they are completed through one simple platform. Our all-in-one solution supports multiple payment methods, which includes open banking, payment links, virtual terminals (paying over the phone), card machines, and can integrate with various software providers, such a Xero or QuickBooks, through easy-to-use API's. It’s an exciting time to join us – as we’re growing fast! With new products, customers and huge plans for exponential growth, there’s plenty of opportunity to make your mark. What makes us unique? 1. A platform that provides options - Our platform provides every payment type a business will ever need, allowing your business to adapt and grow alongside your payment provider., 2. Simplicity - We like to keep things simple, there's no need for multiple platforms, business payments and reconciliations are kept in one easy-to-use platform., 3. Personal touch - A support team available via online live chat, email, WhatsApp and phone, to resolve any issues. With a current average response time of 6 seconds to answer phone calls. Our core values: 🚀 Be proactive 🛠️ Own the solution 🏅 Win with integrity 🤝 Ready to help The Role: We’re looking for an Account Executive to ensure a best-in-class experience for our customers. Someone who can effectively identify opportunities, conduct outreach and drive deals through the sales funnel, owning, closing and end-to-end activation. We love competitive, high-energy individuals who never back down from a challenge! Key Responsibilities • Build and manage a pipeline of prospects coming from both partner referrals, inbound leads and your own outreach efforts., • Take prospects through the sales cycle from inbound/outbound through to demo and closing., • Using solution-based selling to understand customer needs, and communicating Blink’s value ad., • Working with the wider team to smoothly transition customers through the sales funnel and onboard them., • Becoming a product expert on Blink, its market positioning, solutions it offers, backed up by relevant, compelling case studies., • Strategically positioning Blink’s value proposition to potential merchants, • Aligning yourself with product teams and collaborating with stakeholders to drive new business opportunities and encourage adoption of new channels Key Skills/Experience: • 2+ years of experience as a Sales Development Representative or Business Development Manager ideally within Fintech or similar (but not necessary), • Proven track record of selling and closing software / SaaS deals, • To have an impressive track record of meeting and exceeding quota on a consistent basis, • Strong presentation and listening skills: comfortable presenting and negotiating with senior executives, • Entrepreneurial spirit, problem solver and deal closer attitude with a positive, creative and innovative mindset, • To be agile and welcome change, • Willing to go above and beyond to help team to hit …. No… SMASH company targets/goals Why join Blink Payment? • Come on board a fast growing privately owned business, • 26 Days Annual Leave + Bank Holidays, • An additional day of annual leave for your Birthday, • Early finish on a Friday at 3:30PM, • Private Health Insurance (Vitality), • Access to Perkbox - our flexible benefits portal, • Matched pension contributions up to 6%, • Enhanced maternity/paternity leave, • Frequent company social events + quarterly company off-sites, • Learning & Development Opportunities

We are seeking a hands on administrator. The role is very varied and you will be at the heart of the setting, perfect for someone who loves being the glue that holds everything together! You will provide essential administrative and client support, working closely with the Creative Director to keep everything running smoothly and clients happy. The role requires someone who is calm under pressure, friendly, detail oriented, and able to juggle multiple priorities in a busy education setting. Key Responsibilities; Reception & Admin Support Greet and assist students, parents and clients, using bio metrics facial scan. Support student attendance tracking and follow-up procedures. Answer calls within a friendly and professional manner and be comfortable discussing the courses on offer Manage the reception area to ensure it is tidy and welcoming. Schedule appointments, meetings, and maintain shared calendars. Handle incoming/outgoing mail and deliveries. Support general office administration (filing, supplies, data entry, etc.). Outreach/ Communications Assist with social media posts, newsletters, and community announcements. Help coordinate outreach campaigns, events, or workshops. Maintain contact lists and databases. Gather feedback and help improve community engagement. Assistant Duties Maintain accurate student and staff records. Prepare meeting notes, reports, and presentations. Perform other duties as required to support team operations. Working closely with the marketing and communications team. Assist with basic accounts, including invoice processing, receipts, and expense reconciliation. Skills & Qualifications Essential: Excellent communication and interpersonal skills. Highly organised with first class multitasking abilities. Can do attitude. Friendly, approachable, and customer-service oriented. Enhanced DBS certification. Paediatric First Aid trained. Desirable: Experience in outreach, marketing, or community engagement. Prior experience in reception, administration, or assistant roles within an education setting.

Executive Assistant – Investment Banking Role type: Permanent Salary: £65-70K Location: London (nearest station Oxford Circus) Position Summary My client is seeking a proactive Executive Assistant/Administrative Assistant to support its London Investment Banking team. This person will support executives in all administrative functions as well as providing general administrative support for the London Office. The ideal candidate must be reliable, exercise excellent judgment, handle confidential information in a professional and discreet manner, have exceptional communication skills, demonstrate professionalism, have the ability to handle numerous projects, and must handle a heavy workflow with a high level of accuracy. The successful candidate will have experience supporting senior level executives and be comfortable interacting with other senior members of the team and external clients in a fast paced and entrepreneurial environment. Essential Job Functions Executive Assistance: • Manage complex calendars; determine what events MD presence; manage schedules for on and off-site meetings and travel, • Arrange meetings and appointments with clients and other counterparties, • Arrange domestic and international business travel; coordinate hotels/meetings/meals, • Prepare itinerary – keep other staff posted as necessary, • Assist visiting clients with travel arrangements, • Process expense reports utilizing the Workday system to enter all information, • Interface and communicate with internal administrative functions on behalf of the professionals they support, including expense management, conference management, marketing and other departments, • Answer multiple phone lines and provide phone coverage for other team members as needed. Able to professionally relay appropriate information to callers as directed, route calls to other persons as necessary and ensure that messages are received and conveyed promptly., • Proactively organize materials for calls, meetings, and travel, • Liaise with administrative staff of clients as necessary, • Monitor emails for professionals, as requested, • Complete expense reports, • Perform other related duties as assigned or requested by professionals they support Preferred Qualifications • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel and PowerPoint, • Knowledge of Workday Expenses software extremely helpful, • Strong time management skills and ability to manage multiple tasks for many professionals, • Strong interpersonal and communication skills, • Strong organizational skills and problem solving skills, • Ability to exercise judgment including prioritizing issues and tasks, • Detail-oriented and able to multi-task in a fast-paced environment, • Hands-on and willing to roll up sleeves to perform any and all responsibilities needed to ensure success, • Self-starter who is able to work with the professionals they support to identify issues and problems and proactively solve them, • Ability to effectively and maturely communicate and collaborate with diverse personalities in all levels of team members, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity, • Handle confidential information in a professional and discreet manner Basic Qualifications • Bachelor’s degree or equivalent experience, • Minimum of 5 plus years executive administrative assistant experience, preferably in investment banking

Permanent Vacancy - Customer Service Representative Location: Watford, WD18 (Hybrid) Duration: Permanent Salary: From £28,000 to £30,000 per annum Hours: Monday to Friday, 40 hours Working hours are variable as this team work in shifts: • 1 week: early shift 7:00-16:00 (3 days in office/2 from home), • 1 week: late shift 9:00-18:00 (working from home) The position is responsible for managing the order entry, cash process and delivery of products to a range of commercial customers across the EMEA region as well as dealing with calls and e-mails for technical emergencies and enquiries. Responsibilities: • Answer customer enquiries (via phone or e-mails) in a timely manner to provide our customers with an efficient, reliable service, • Manage customer orders (with an increasing emphasis on electronic orders) from order entry to billing, as well as sending and following up on quotations and pre-payment documents, • Opening, updating and managing tickets/cases in our system for each customer enquiry in line with customer expectations and within their contract terms and liaising with other departments, • Respond effectively to queries relating to customer orders and deliveries, resolving customer complaints and queries as well as raising credits and debits to ensure any outstanding customer deductions are resolved and all information communicated in a timely manner Criteria • Experience in customer service or administration, • Fluent to a business proficiency, both written and spoken, in French, • Fluent to a business proficiency, both written and spoken, in Dutch, German or Spanish The company offers 33 days’ holiday including bank holidays, free eye tests, opportunities for internal progression and other additional benefits including hybrid working. Venn Group is an equal opportunities employment business and employment agency and welcomes.

Job title: Bank Receptionist Base: Opportunities across SW London. Contact: Theresa Dudley – Accountable to: Shift Manager Key working Shift supervisor, duty doctors, Relationships: and Operations managers Hours of Work: Zero hours contract - see times below Pay rate: Starting at £12.21 per hour Job summary To be responsible for reception duties, being point of contact for patients arriving at the SELDOC Healthcare Out of Hours (OOH) bases, being friendly and courteous manner, exercising discretion and confidentiality at all times and dealing with queries and making sure the appointment system operates efficiently. Key duties and responsibilities a) Ensuring that the site is open and ready for the start of the shift and locking the site up securely at the close of a shift. b) Setting up equipment and paperwork ready for the arrival of both Doctors and patients. c) To welcome all patients who attend SELDOC Healthcare bases in a courteous and professional manner. d) To operate the appointment system for patients required to attend SELDOC Healthcare bases. e) To answer enquiries, ensuring that these are dealt with promptly, prioritising urgent calls and recording and passing on accurate and timely messages. f) To accurately review Adastra computer database systems. g) To safeguard all SELDOC Healthcare’s equipment and property securely at the end of each shift. h) To report any potential hazards /risks immediately to the Shift Manager. i) To work with patients to provide feedback on the services they have received, as requested. j) To ensure the waiting room is maintained with up to date notices and information. k) To carry out ad hoc general office administrative and house-keeping duties as requested by the supervisor or management staff to help ensure the smooth running of the office, when there are ‘slack periods’ Corporate responsibilities l) To complete/attend all Mandatory training for the role as identified by the organisation m) To carry out the role in line with SELDOC Healthcare Operating Policies and procedures n) To work as part of the team to ensure a positive and productive team environment is developed and maintained at all times o) To report incidents and complete documentation as required p) To support colleagues in ensuring operational and management cover is available across all work streams q) To maintain patient and staff confidentiality at all times Other duties This job description is an outline only and is not definitive or restrictive in any way. It may be reviewed and amended in light of changing circumstances following consultation with the post holder. Working Hours Friday: 19:45-00:14 Saturday: 18:45-00:14 Sunday: 18:45-00:14 Education/Qualifications 5 GCSE/NVQ or equivalent Customer Service Qualification A levels Experience Experience working with databases Experience with customer service in Health or Health allied industry Dealing with demanding customers Working with confidential, sensitive information in NHS setting Knowledge of ADASTRA NHS Complaints Procedure Knowledge Working knowledge of Microsoft and Office Software and/or databases for patients records/information Good telephone manner General Practice processes, services Qualities and Skills Excellent written, verbal and non-verbal communication Able to work to high standards Able to follow protocols Ability to prioritise own workload Able to work under pressure while maintaining the required standards Ability to work in a multidisciplinary team Other Ability to work respecting equality and diversity requirements with colleagues and patients Ability to cover shifts at short notice at other sites Flexible approach to tasks

🚨NEW OPPORTUNITY‼️ Role: New Business Administrator Location: Hainault, Essex 📣 Looking to kick-start your property career? This could be your chance! Proper Recruitment are delighted to be working with a respected independent estate agency based in Essex who are seeking a driven and enthusiastic New Business Administrator to join their growing team. This is an entry-level, full-time office-based role with full training provided – no prior experience or driving licence needed. Just a positive attitude, great phone manner, and a hunger to succeed! Responsibilities: • Be the first point of contact: answer incoming calls and handle viewing requests, • Ask the right questions to uncover wider client needs (e.g. selling, letting, mortgage advice), • Manage the office diary and schedule appointments for viewings and valuations, • Update and maintain client records on the system, • Provide administrative support to the sales and lettings teams Requirements: • A confident telephone manner and strong communication skills, • A professional, approachable personality and a drive to succeed, • Ability to multitask and stay organised in a busy office, • Basic IT skills (Microsoft Office, email, databases), • Willingness to learn, take direction, and grow with the company Salary: • £23,500 + performance incentives Benefits: • Full hands-on training, • Supportive, friendly team environment, • Clear career progression into more senior roles, • A great starting point for a long-term property career If you're eager to learn and want to work in a busy, successful property office with genuine development opportunities, we’d love to hear from you. This role is available immediately, so don’t wait to apply. Any enquiries can also be directed to or by phone – 0208 057 4047

🚨NEW OPPORTUNITY‼️ Role: Lettings Assistant Location: Hainault, Essex Tenure: 5 Day Working Week - Monday to Saturday [Day off in the week in lieu] Proper Recruitment are delighted to be working with a respected independent estate agency based in Essex, who are seeking a reliable and detail-oriented Lettings Assistant to support their busy lettings department. This is a full-time, office-based role that’s perfect for someone with a background in lettings or administration, or someone with strong organisational skills looking to grow in the property sector. Responsibilities: • Prepare tenancy agreements, renewal documents, and legal paperwork, • Coordinate tenant referencing and Right to Rent checks, • Register deposits and manage compliance with tenancy deposit schemes, • Maintain accurate property and tenancy records on the CRM system, • Handle maintenance reports and liaise with contractors to arrange repairs, • Monitor compliance documentation (e.g. Gas Safety, EICR, EPC), • Assist with tenancy check-ins, check-outs, and inventories, • Support with property marketing (e.g. uploading details, preparing brochures, ordering boards), • Answer phone calls, respond to enquiries, and provide administrative support to the lettings team and Senior Property Manager Requirements: • Previous lettings or administrative experience beneficial, • Strong organisational skills and attention to detail, • Understanding of lettings compliance preferred (e.g. Right to Rent, deposit protection), • Confident IT skills (Microsoft Office, CRM systems like Alto, Reapit, or CFP), • Excellent communication and customer service skills, • Ability to manage multiple tasks and work under pressure, • Positive, proactive attitude and a willingness to learn Salary: • £25,000 per annum Tenure: • Full-Time Office Based, • 5 day working week - Monday to Saturday [Day off in the week in lieu] Benefits: • Supportive, friendly team environment, • Full training provided where needed, • Clear progression opportunities within the business If you're looking to join a welcoming, professional team and build your career in property, we’d love to hear from you. This role is available immediately, so don’t wait to apply. Any enquiries can also be directed to or by phone – 0208 057 4047

Customer Service Careers with Purpose! Is it time to join a business that invests in you? Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation ( Salary increase from 1st April to £31,833 ) Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people? We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move. Why You’ll Love Working Here • Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life., • Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one., • Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working., • Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development. What You’ll Be Doing • Managing customer orders and quotes, • Updating customers and internal systems, • Collaborating with internal and external teams, • Handling inbound calls and general admin Who We’re Looking For • Excellent communicator with a passion for customer service, • Experience in a customer support role, • Confident using CRM systems and Outlook, • A team player with great interpersonal skills, • Able to commute to Watford for training Benefits That Go Beyond the Basics • Starting salary: £30,609 per annum, • Annual pay rise every April, • Bonus schemes, • Salary sacrifice car leasing and electric car charging, • Private medical benefits, • Increasing annual leave with service, • Generous pension contributions, • Retail discounts and financial services perks, • Company share schemes, • Death in service cover, • Free shuttle bus from Watford Junction to Croxley Business Park, • On-site parking Location Perks Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line). This opportunity will remain open until all roles are filled. Our friendly consultant Caroline Johnstone is here to support your application and answer any questions you may have.

Key Responsibilities To ensure that an excellent customer service is always provided To answer incoming calls and deliver all customer interactions in a polite professional and proactive way Responding t

Answer telephone calls from potential customers who are responding to advertisements.

As part of the Business Support Team, you will meet and greet clients, provide refreshments, ensure meeting rooms are always up to standard, book travel, and answer and transfer calls from the main switchboard.Project, Programme, Cost and Asset Management are our specialisms, delivered by enthusiast

A leading manufacturer in the food industry is seeking a driven Sales Co-ordinator to assist with outbound sales calls and bolster client relationships.

The refreshed calls will be informed by partners’ voices and priorities as well as the current political landscape—i. Therefore, while specific current realities can and should be referenced, the over-arching calls will be medium to long-term in nature. Produce key calls summary one-pager.

A remote interpreting service provider is seeking experienced interpreters fluent in Cantonese and English for a fully remote position.The role offers flexibility with full-time or part-time options and requires proficiency in English, a wired internet connection, and a USB headset.Applicants should