Digital Workplace Team Lead
8 days ago
Kings Langley
We’re looking for a hands-on Digital Workplace Support Team Lead to take charge of the end-user IT support function. You’ll manage a talented team that keeps people connected, productive, and supported. • Leading and inspiring a Digital Workplace Support Team to deliver an exceptional end-user experience., • Ensuring laptops, mobiles, collaboration tools, and meeting room tech all just work when people need them., • Driving upgrades, patching, and improvements across desktop and device management platforms., • Partnering with Service Desk and wider Tech teams to boost first-time fix rates and streamline processes., • Rolling up your sleeves to provide technical expertise when it matters most., • Training, mentoring, and sharing knowledge to build a stronger, smarter team., • Experience leading a desktop or digital workplace support team., • Great communication skills—able to explain technical stuff in plain English., • Strong background in Windows 10/11, Office 365, networking, and hardware support., • Bonus points for Mac OS, Apple devices, AV systems, and mobile device management (iOS/Android)., • Knowledge of patching tools (SCCM, JAMF, VMware) and ITIL practices., • A proactive mindset—you spot opportunities to make things smoother, faster, and better., • Impact: You’ll shape how the whole business experiences IT., • Variety: From laptops to AV systems, no two days are the same., • Growth: A chance to develop your leadership skills and expand your technical expertise., • Culture: A supportive, collaborative tech team where your ideas are valued. Note: If you’re ready to lead a team, solve problems that matter, and keep the digital workplace running at its best — apply now to help build the workplace of the future. #J-18808-Ljbffr