Junior Community Manager
1 day ago
Dartford
Job Description At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: • Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future., • Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans., • Lead the ideation, strategy, and execution of community initiatives across an assigned roster of Warner Records artists, partnering with artists, managers, and label teams to bring bold fan-first ideas to life., • Analyse fan behaviour to build systems and experiences that keep communities thriving., • Strategise and execute direct-to-fan comms campaigns across email and SMS platforms. Keep up to date with CRM trends to inform strategy., • Maintain artist websites and landing pages in collaboration with internal and external web development teams., • Collaborate closely with eCommerce and marketing teams to integrate community strategy into product development., • Build day-to-day working relationships with other label teams and feed into wider campaign strategies through a community lens, advocating for the fan perspective., • Build and maintain strong relationships with fan platforms, partners, and external stakeholders., • You have proven experience working directly with artists and managers., • You’re experienced working in community moderation, direct to fan marketing and/or CRM., • You know how to scale and activate online communities., • You have a deep understanding of fan culture and what sparks connection., • You’re tech-savvy, quick to master new platforms and tools., • You have strong analytical skills, with the ability to translate data into action.