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Quality and Engagement Manager required for one of the largest care providers in the UK.\n\nWorking at Feltham TW14, Extra Care Scheme / Supported Living Accommodation\n\n£32,305 + Benefits\n\nIf you don't have specific Quality Management experience, it may suit an experienced Care Coordinator or Deputy Care Manager or similar.\n\nYou will be responsible for conducting timely audits of service delivery, monitoring progress against improvement plans, and working closely with the Branch Managers to ensure actions are followed through and successful outcomes are achieved.\n\nIn addition, you’ll support the branch teams by delivering aspects of operational training, mentoring staff, and providing guidance on care delivery and the effective use of systems. This role is ideal for someone with a strong understanding of compliance and quality standards in social care, and a passion for supporting others to deliver excellent service.\n\n Quality Assurance & Compliance: Conduct regular audits and governance reviews to identify risks, ensure regulatory compliance, and support the implementation of improvement plans. Provide training, mentoring, and practical support to branch teams to enhance service quality and achieve high compliance levels.\n\n Customer Engagement: Act as the main point of contact for customer concerns and feedback, including Voice of the Customer reviews. Analyse feedback data, collaborate with the Branch Manager on improvements, and maintain a visible presence within the Extra Care Scheme to ensure ongoing customer satisfaction.\n\n Operational Support & Mentorship: Support care professionals and branch staff through training and mentoring on care delivery, reporting systems, and policy implementation. Assist with investigations, contribute to change management initiatives, and provide hands-on support during service challenges or crisis situations.\n\nRequires:\n\n Strong knowledge of the social care sector, including regulatory and clinical requirements in community settings.\n\n Confident user of Microsoft Office (especially Excel) and digital compliance/reporting tools.\n\n Excellent organisational, time management, and communication skills.\n\n Collaborative team player with a proactive, adaptable, and solution-focused mindset.\n\n Committed to high standards of customer care and aligned with company values.\n\n * Experience in social/community care is essential; quality/compliance experience.\n\nAPPLY NOW!\n\nPS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time.\n\nKeywords: home care manager / home care management / homecare manager / domiciliary care manager / care services manager / homecare branch manager / care manager /branch manager homecare / registered manager / registered home care manager /registered domiciliary manager / branch manager / registered manager domiciliary care / deputy care manager /assistant manager – home care / deputy manager domiciliary care / assistant manager homecare / extra care scheme / extra care scheme manager / extra care registered manager / supported living manager / registered manager / deputy manager / deputy care manager / care coordinator / care co-ordinator / assisted living / supported living / extra care / extra care scheme / quality and engagement manager / CQCs / audits / compliance manager

We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next m

Job Description Do you have some experience managing a small team? Have you spent your career working in a face to face sales environment? If so, then this assistant branch manager role is for you!! Our client are the UK's leading luxury door and ironmongery business in the UK and they're looking

Assistant Manager – South Croydon, Surrey.Lobster Recruitment are acting on behalf of their client, a well-established garage door.Assist Branch Manager with all operational and administrative tasks.Respond to emails and telephone enquiries.Deal with customers face-to-face.Perform occasional heavy

This is a branch-based, customer-facing role responsible for supporting the Branch Manager in the day-to-day operation of the branch, ensuring excellent customer service, efficient branch performance and adherence to company policies. We are recruiting an Assistant Branch Manager to join our Ascot b

The ideal candidate has automotive industry experience as an Assistant Branch Manager or a Motor Factor Parts Advisor. Genuine Parts Company is seeking an Assistant Branch Manager in Slough.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. We are currently looking for an Assistant Branch Manager to join our busy team. The ideal candidate will already be work

Alliance Automotive Group in Slough is seeking an Assistant Branch Manager to support the branch's sales efforts and ensure excellent customer service. The ideal candidate will have experience in the automotive industry and a strong focus on team management and achieving targets.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. The ideal candidate will already be working in the automotive industry as an Assistant Branch Manager or will be an expe

Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelarator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelarate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks’ scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI’s is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager’s absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity

Assistant Branch Manager Basic salary: £28,000 – £30,000 OTE: £60,000 – £65,000 + Our client, a successful and growing estate agency, is seeking an ambitious and motivated Assistant Sales Manager to join their busy residential sales team. Key Responsibilities Ge

Basic salary: £28,000 – £30,000OTE: £60,000 – £65,000 +Our client, a successful and growing estate agency, is seeking an ambitious and motivated Assistant Sales Manager to join their busy residential sales team. The successful candidate will support the day-to-day running of the branch, gene

In order to make an application, simply read through the following job description and make sure to attach relevant documents.Monday to Friday, 07:30 – 17:00.Alternate Saturdays, 08:00 – 12:00.We are recruiting for an experienced and motivated.Builders Merchant based in Chesterfield.This is an e

Assistant Branch Manager – Builders Merchant. Provide full support for the Branch Manager and take responsibility for the branch in their absence. Support the Branch Manager and wider team to ensure smooth branch operations.

Skyline Roofing Centres in Greater London is seeking an Assistant Branch Manager to support operations at the Feltham branch.

SIG Plc is seeking an Assistant Branch Manager to lead a motivated team, support customer service, and manage branch operations. This role involves assisting the Branch Manager in driving sales and ensuring compliance with health and safety standards while building relationships with customers and c

SIG Roofing is seeking an experienced Assistant Branch Manager to support the daily operations of our branch and deliver excellent service to customers. The role involves managing accounts, conducting sales calls, and ensuring the branch runs smoothly in the manager's absence.

Barnard Marcus, part of the Connells Group, is looking for an Assistant Branch Manager in Southfields. Ideal candidates have experience in managerial roles or sales negotiation.

We are currently recruiting for an Assistant Branch Manager to join our busy, friendly Feltham branch. Provide full support for the Branch Manager and take on the role of Branch Manager in their absence. Support the Branch Manager and colleagues in working as a team to ensure the branch operates eff

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. Assistant Branch ManagerApplyremote type: On-Sitelocations: Wirraltime type: Full timeposted on: Posted Todaytim

As the Assistant Branch Manager, it is important that alongside the Branch Manager, you will be proactive and positive towards branch and Company promotions and initiatives; leading on our aim to be the best supplier, employer and customer within our industry. At GSF Car Parts, our Assistant Branch

Interaction Recruitment is seeking an experienced Assistant Branch Manager for a well-established builders merchant located in Greater London. The role involves supporting the Branch Manager, delivering exceptional customer service, and maximizing branch sales.

Barnard Marcus, part of Job Search Place Limited, is seeking an Assistant Branch Manager in Southfields. Ideal candidates should have experience in managerial roles or sales negotiation.

GSF Car Parts is seeking an Assistant Branch Manager to support the branch team and drive sales in a customer-focused environment.

A family-run distributor in the UK seeks an Assistant Branch Manager to support the Branch Manager and lead a team.

We are looking for a hands‑on and reliable Assistant Branch Manager to join the team, playing a key role in keeping the branch running smoothly and delivering great service every day. Branch Manager to ensure all accounts develop profitability and the branch runs smoothly. You will take full respo

Travis Perkins plc seeks an Assistant Branch Manager in Croydon to oversee branch operations, drive sales, and lead a team toward success.

A garage door installation company in South Croydon is seeking an experienced Assistant Manager to support branch operations.

Assist with branch administration and operational processesTake responsibility for branch operations in the absence of the Branch Manager. Working closely with the Branch Manager, you will play a key role in the day-to-day running of the branch, supporting the team, driving sales performance, and en

Branch Manager, Assistant Branch Manager, Residential Sales Manager. Assistant Branch Manager - Estate Agent -. What’s in it for you as our Assistant Branch Manager?.

This role is pivotal in driving sales and managing the branch operations when the Branch Manager is unavailable. Arco Recruitment Ltd is seeking an enthusiastic Assistant Manager to join their team in the South East of England.

GSF Car Parts Limited is seeking an Assistant Branch Manager to support branch operations and drive sales performance in the United Kingdom.

Travis Perkins plc in Farnborough seeks an Assistant Branch Manager to support daily operations and lead a motivated team. The role involves driving sales and establishing strong customer relationships, while ensuring smooth branch operations.

We are currently seeking a highly skilled and experienced Assistant Branch Manager to join one of the UK’s leading retail branches specialising in commercial parts products. This Assistant Branch Manager position requires a proactive individual with a strong background in vehicle parts sales, supe

As the Assistant Branch Manager at Travis Perkins, you’ll support the day-to-day of branch life, leading your colleagues to achieve excellence in everything they do. Assistant Branch Manager | Croydon. What’s it like to be an Assistant Branch Manager?.

Due to expansion, we're looking for a hands‑on Assistant Branch Manager to join a well‑established, family‑run distributor supplying the automotive, industrial, marine and leisure sectors across the Southwest. You will support the Branch Manager in leading an experienced team of around four pe

Reporting to, and working closely with the Branch Manager, you will assist in all aspects of running and maintaining an efficient branch operation, including answering and making telephone calls, responding to emails, processing paperwork and providing general support to the team. Successful Garage

At Barnard Marcus, part of the Connells Group, we're looking for an Assistant Branch Manager to lead our residential sales team in Southfields. This role is perfect for a proven Manager or an established Estate Agent seeking growth.

Branch Manager, Assistant Branch Manager, Residential Sales Manager. This is a branch that can give you the platform to excel as a manager with a supportive Area Manager and team to help you grow market share and develop your career. What's in it for you as our Assistant Branch Manager?.

Provide full support for the Branch Manager and take on the role of Branch Manager in their absence. We are currently recruiting for an Assistant Branch Manager to join our busy, friendly Feltham branch. This is a full time, permanent Assistant Branch Manager role.

As Assistant Branch Manager your focus will be on supporting the branch manager in maximizing sales and achieving targets whilst ensuring first-class service to all our customers. We are currently looking for an Assistant Branch Manager to join our busy team. The ideal candidate will already be work

Working closely with the Branch Manager, you will support all aspects of branch operations, ensuring high standards of customer service, operational efficiency, and team performance, while contributing to the overall commercial success of the branch. Other duties as required, in line with the respon

Skyline Roofing Centre is looking for an Assistant Branch Manager for their busy Feltham branch in Greater London. The successful candidate will support the Branch Manager, ensuring excellent customer service and optimising sales.