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WHY TCL? Our Company: Founded in 1981, TCL Electronics (HKSE 01070) is a global leader in consumer electronics with over 130,000 employees across 160+ countries. We are proud to be the Global No. 1 brand in Mini LED TVs, Google TVs, and Ultra-Large Screen TVs. TCL is distinguished by its vertical integration model—producing LED TVs from start to finish—and is recognized as one of the fastest-growing high-tech brands worldwide. Our brand ethos, “Inspire Greatness,” fuels our drive for innovation and excellence in everything we do. The Opportunity: Join our Customer Care Team, as Aftersales Warranty Coordinator. This hybrid role requires attendance at our Slough office. Due to continued growth, we require a Aftersales Warranty Coordinator, to play a key role within TCL Customer Care Team, delivering excellent customer service to our customers. Supporting the UK Customer Care manager, you will oversee daily warranty repair activity within the UK & Ireland. Maintaining service levels and promoting best practice with TCL Authorised Service network, overseeing day to day activities for, Work in Progress, Resolving complex cases, reporting warranty repair activity and working with internal and external stakeholders. Key Accountabilities: • Daily monitoring & reporting of TCL warranty repair activity., • Overseeing TCL Authorized service providers maintaining SLAs objectives and ensuring aftersales policies are followed., • Liaising with internal teams, Spares, Technical & Quality and managing complex cases., • Delivering excellent customer service to B2B & B2C customers., • Acting as assistant to Customer Care manager and coverage in absence., • Daily/Monthly reporting, • Ad hoc Duties. Experience Required: • Previous experience within a B2B & B2C customer service/aftersales warranty environment., • Good technical skills, ability to understand technical documents/exploded parts drawings and understanding of consumer electronics., • Reporting using Excel and system data., • Experience working in a corporate, multinational, fast-paced environment would be an advantage Skills & Attributes: • Strong organizational skills with excellent attention to detail., • A proactive, hands-on and flexible approach to work., • Effective communication skills, both written and verbal., • Customer service focused., • Ability to manage multiple tasks and priorities effectively., • Proficient in Microsoft Office applications (Word, Excel, Outlook)., • Ability to work under pressure, while maintaining aftersales policies.

Assistant Brand Manager within FMCG. Track brand and portfolio performance, supporting trade & marketing teams with actionable insights. Shape the Future of One of the UK’s Fastest‑Growing Coffee Brands.

A fast-growing food brand in Slough is seeking an Assistant Brand Manager to bring creative campaigns to life.

A leading coffee company in the UK is seeking a passionate Assistant Brand Manager for the Kenco brand team.This role involves leading BTL activation and executing marketing strategies across various channels including social media and digital platforms.The ideal candidate will have prior FMCG marke

Assistant Brand Manager within FMCG. As part of the Kenco brand team, you’ll play a vital role across the full marketing mix. Champion your brand and category, working with local and global stakeholders.

A leading coffee and tea company in the UK is seeking an Assistant Brand Manager for their Instants Portfolio.

Assistant Brand Manager - Instants Portfolio. Are you passionate about brand building and creative marketing? This is a standout opportunity to join the JDE Peet’s UKI marketing team, working across iconic coffee brands—Kenco, L’OR, and Douwe Egberts. You'll be part of the Equity & Communicati

Assistant Brand Manager - Rollover. This is your chance to join Pilgrim's Europe at Rollover — one of the UK’s fastest‑growing hot food‑to‑go brands — and play a hands‑on role in bringing bold, exciting campaigns to life. Out at trade shows and events, showcasing the brand.

A leading coffee company based in Maidenhead is seeking a passionate Assistant Brand Manager for the Kenco brand. This role offers an exciting opportunity to impact brand performance and work closely with creative agencies, managing budget and strategy effectively.

Assistant Brand Manager - Instants Portfolio. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands, including Kenco, L’OR, Peet’s, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.

A leading global coffee company in Maidenhead is seeking an Assistant Brand Manager to join their marketing team.

Shape the Future of One of the UK’s Fastest‑Growing Coffee Brands. At JDE UK, big things really do happen over a great cup of coffee. Assistant Brand Manager within FMCG.

Applicants should have proven experience in leading a team and delivering excellent service. A leading global food travel expert in West Drayton seeks an Assistant Store Manager. The role involves supporting the General Manager, maintaining high brand standards, and inspiring the team to provide out

Job Title: Assistant Manager Salary for Assistant Manager: £35,056 starting salary + EOY bonus (Realistic 1st year ote up to £40k) We have a unique opportunity for an experienced Retail/Sales Manager (Deputy/Branch Manager) who is looking for a new and slightly different challenge to step into an exciting and varied role. You will need to have strong management experience and have a track record within sales, operations and customer services. You will either need to be an existing Retail manager/Assistant/Deputy Manager, looking to make your next move and be someone who is confident with sales and passionate about delivering the highest levels of customer service. Self storage is a very fast growing industry and our client are expanding their business at a fast pace, so there will be opportunities to develop your career into Store management and beyond. The company also offer a management accelerator development programme for all employees to support the progression. Benefits for the Assistant Manager: Generous bonus scheme; Contributory pension scheme; Private medical insurance after qualifying period; Enrolment on Management Development Programme to accelerate growth; 30 days Paid Annual Leave (includes Bank Holidays) - rises with length of service Staff discount on storage and retail products; Perkbox - employee 'free perks’ scheme, which includes unlimited discounts on many high street retailers, restaurants, cinema's, UK attractions; Class room induction training for all new hires Core Responsibilities: Sales/Customer Service Sell storage space (via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions; Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling our retail products and closing sales; Maintain a high level of customer service by sustaining a service culture where the customer is the priority and the companies values are maintained; Resolve customer complaints, address customer concerns and explain company or store policies. Manage and Train Employees Responsible for the day-to-day supervision of employees, including performance management, organising rotas, sales training and delegating tasks; Motivate staff to give their best results, praising them when things go well and appraising them of improvements where necessary; Provide optimum levels of leadership, if required, encouragement, training and support in order to help others achieve their results and meet their budgets. Assist the Store Manager with the development and growth of every aspect of the store. This includes ensuring all revenue and growth targets are achieved and effective control of all costs within reasonable jurisdiction; Complete reports that would be submitted to the manager upon his/her return. Maintenance and Administration: Maintain a safe and healthy environment for both staff and customers, and work to a high specification in order to improve and maintain quality; Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times; Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals. Create brand awareness, by promoting the store in the local community. Tasks may include visits to local shops and businesses, networking and organising local events. All employees are encouraged to present their marketing ideas. Experience Required for Assistant Manager: Self Storage experience is not necessary, but strong people management experience at some level is essential. Experience in achieving KPI’s is also a benefit in this role. The key aspects of the role are converting sales, people management, Operations and administration. The biggest challenge is taking responsibility in the Store Manager’s absence. Candidates who look for new and better ways of doing things are welcomed in this role. Please apply now for immediate consideration and feel free to call us to find out more about this exciting opportunity