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  • Group Operations Manager
    Group Operations Manager
    hace 4 días
    Jornada completa
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    Sin experiencia
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  • Independent Sales Partner – Property Intelligence
    Independent Sales Partner – Property Intelligence
    hace 12 días
    Jornada parcial
    London

    Commission only, with no base salary. This is a fully remote, non-exclusive opportunity for an independent sales partner. You earn 30% of the subscription fees Viiyoo receives during the first 12 months from each customer you source and help close. We pay commission monthly on fees collected, excluding VAT and refunds. Commission is uncapped. What you’ll sell Viiyoo is a property intelligence platform for organisations that buy, own or lend against residential property. Teams can use the platform themselves or give us a brief and review the results, with the evidence behind each figure. A council might ask which homes it could buy within budget to reduce temporary accommodation costs. A housing association might want to know which rents are furthest from local benchmarks. A fund manager might ask how much capital they could deploy at their target yield. A lender could use Viiyoo to review the properties backing a borrower’s portfolio. Your role You’ll focus on the market you know best. You’ll find prospective customers, speak to the people responsible for the budget and identify a decision they’re working on. Viiyoo’s founder will join demonstrations, run a prospect’s brief through the platform and help answer technical questions. You’ll lead the commercial conversation from first contact through proposal, procurement and signature. Who we’re looking for You’ve personally won B2B business selling software, data or advisory services to at least one of our buyer groups. You know how purchasing decisions are made in that market and can give an example of a deal you took from first conversation to signed agreement. The arrangement can sit alongside an existing consultancy or other complementary sales work. To apply Please send your CV or a short account of your experience. Tell us which market you’d focus on first and describe one relevant sale you personally closed. What did the customer buy, who approved it and what was your part in getting it signed? You can keep the customer’s name confidential.

    ¡Incorporación inmediata!
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  • Setting-out Engineer
    Setting-out Engineer
    hace 29 días
    Jornada completa
    Petts Wood, Orpington

    Your Responsibilities Set out foundations, groundworks, RC structures, slabs, steelwork, and external works. Establish and maintain grid lines, benchmarks, datums, and control points. Operate Total Station, GPS/GNSS, and surveying equipment. Carry out accurate line, level, alignment, and tolerance checks. Read and interpret construction drawings, specifications, and technical information. Complete dimensional checks and monitor construction accuracy. Produce as-built surveys, quality records, and site documentation. Identify discrepancies between drawings and site conditions and communicate them to the relevant teams. Work closely with subcontractors and site management to coordinate engineering activities. Support the delivery of works in accordance with programme, quality, and safety requirements. Maintain accurate engineering and surveying records throughout the project. What we are looking for Previous experience as a Setting-Out Engineer, Site Engineer, or Surveying Engineer. Strong practical setting-out and surveying experience. Experience with groundworks, foundations and reinforced concrete. Confident use of Total Station equipment. Experience with GPS/GNSS is advantageous. Strong ability to read and understand engineering and construction drawings. Good understanding of levels, coordinates, datums, tolerances, and construction control. Experience with as-built surveys and QA documentation. Excellent attention to detail. Strong communication and site coordination skills. Relevant engineering, surveying, or construction qualifications are desirable. Residential, commercial, civil engineering, or general construction experience is welcome. Willingness to commute or relocate, if necessary Has the right to work in the UK

    Sin experiencia
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