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Are you ready to be a part of something extraordinary? Firmdale Hotels invites you to join our esteemed team at the Palace Laundry in Fulham Broadway. We are on the lookout for a passionate Laundry Operative to contribute to our legacy of exceptional service and attention to detail. As a Laundry Operative at our Palace Laundry in Fulham, you will play a pivotal role in ensuring the seamless operation of our linen distribution process. Your primary responsibility will be to maintain impeccable standards of cleanliness and assist in the efficient running of our laundry facilities. Reporting to senior team members, you will uphold our reputation for excellence by meticulously managing our linen inventory and contributing to the overall organization and efficiency of the laundry department Responsibilities: • Ensure the timely and thorough cleaning of linen to uphold Firmdale's high standards., • Collaborate with team members to streamline laundry operations and maintain an organised workspace., • Uphold strict quality control measures to guarantee the freshness and cleanliness of all linens., • Assist in inventory management, including stock replenishment and rotation., • Adhere to health and safety protocols to create a safe working environment for yourself and your colleagues., • Embrace opportunities for learning and growth, demonstrating a proactive attitude towards personal and professional development. What you Need: • A keen sense of teamwork and collaboration, with a willingness to support colleagues and contribute to a positive work environment., • A meticulous eye for detail and a passion for maintaining exceptional cleanliness standards., • Genuine enthusiasm for the hospitality industry and a commitment to delivering outstanding service., • Ability to thrive in a fast-paced environment, remaining calm under pressure and adapting to changing priorities., • Excellent communication skills and a professional demeanour, with the ability to interact confidently with colleagues at all levels. What We Offer: • Hourly rate of £12.41 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Located in the heart of Fulham Broadway, this role offers not only the opportunity to excel in your career but also the chance to be part of a dynamic team dedicated to excellence. If you are ready to take the next step in your career journey, we want to hear from you. Apply now and join us in creating memorable experiences for our guests at Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are seeking an experienced Barista to join our team at The Coffee Community, a high-end coffee kiosk dedicated to delivering exceptional coffee and customer experiences.In this role, you will prepare and serve a variety of hot and cold beverages to the highest standards, while providing outstanding customer service in a fast-paced and dynamic environment.Key Responsibilities:Prepare and serve high-quality hot and cold drinks consistently.Deliver excellent customer service and create a welcoming atmosphere.Assist with food preparation and presentation.Monitor and replenish stock as required.Conduct stock counts and maintain inventory records.Complete end-of-day reports and support daily operational tasks.Maintain cleanliness and food safety standards throughout the kiosk.The ideal candidate will be passionate about coffee, have strong communication skills, and thrive in a busy customer-focused environment.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Bottarga, born from a series of summers spent wandering the Greek islands, the newest addition to the Pachamama Group is a love letter to their vibrant cuisine and endless love for feta cheese. We are seeking an enthusiastic and experienced Bartender to join our team. The ideal candidate will have exceptional customer service skills, and the ability to create a welcoming atmosphere for all guests. As a Bartender, you will be responsible for preparing and serving a variety of alcoholic and non-alcoholic beverages, engaging with customers, and maintaining a clean and organised bar area. As our Bartender, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bartender role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Bartender, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

*This is a seasonal opportunity from 1st October- 31st December RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. Birley Bakery is located in Chelsea Green, London and has a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We are now looking for a Barista to join our team on a fixed-term contract from 1 October 2026 to 31 December 2026 during the Christmas period. This is a fantastic opportunity to gain experience in a busy, high-end bakery during our festive season. Why work with us as a Barista? • Salary of £13.50 per hour, • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working hours: • 42.5 hours a week, • Shifts on a rota basis (Bakery is open from Monday-Sunday), • Shifts ranging between 6am-8pm, • Fixed contract from 1st October- 31st December What you will do: • Prepare and serve coffee and various beverages with consistencv and care, • Assist with the opening and closing of the Bakery, • Take guest orders, and ensure you manage till transactions smoothly, • Clear and reset tables promptly, ensuring seamless guest service, • Maintain stock rotation and inventory standards What are we looking for? • Previous experience as a Barista in a similar environment is desirable, • Excellent team player, with strong communication skills Bring your barista skills to the next level and provide unforgettable experiences to our customers – apply today and become part of the team at Birley Bakery.

We're currently looking for a friendly, reliable, and enthusiastic Barista/Waiter/Shop Assistant to join our team As a Barista/Waiter/Shop Assistant, you will play a key role in providing excellent customer service, preparing drinks and food, and maintaining a clean and welcoming atmosphere in the shop. This position requires a dynamic individual who enjoys working in a fast-paced environment and is committed to delivering a high-quality customer experience. Key Responsibilities: Prepare and serve coffee, espresso drinks, and other beverages according to standard recipes Provide excellent customer service by greeting and assisting customers in a friendly and efficient manner Take customer orders, suggest menu items, and handle cash or card transactions Assist in the preparation of food items, such as sandwiches, salads, and pastries, as needed Maintain cleanliness and organization of the café/shop, including seating areas, workstations, and bathrooms Follow health and safety standards, including food handling and sanitation procedures Restock supplies and ensure the café/shop is well-stocked at all times Assist with opening and closing duties, including setting up and breaking down the café/shop Foster a positive and collaborative work environment with colleagues Qualifications: Previous experience working in a coffee shop is required Passion for coffee and delivering excellent customer service Strong communication and interpersonal skills Ability to work well under pressure and handle multiple tasks at once Flexible availability, including weekends and holidays Positive attitude, reliable, and a team player Knowledge of food safety and hygiene practices is a plus Benefits: Competitive hourly wage or salary Employee discounts on food and beverages Opportunity for growth and development within the company Fun and supportive work environment

What you’ll do • Prepare and serve exceptional coffee, cocktails, wines, and non-alcoholic beverages., • Work confidently across both coffee and bar functions., • Deliver warm, attentive, and knowledgeable service to every guest., • Maintain bar and coffee equipment to a high standard of cleanliness and performance., • Manage stock for coffee, minimising waste and supporting ordering., • Ensure compliance with food hygiene, health and safety, and licensing regulations., • Support the wider team in other sections and adapt flexibly to service needs. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical skills across coffee and cocktail preparation., • A versatile, enthusiastic team player who thrives with variety. Key skills • Excellent technical skills across coffee and cocktails., • Flexible and adaptable to different service demands., • An engaging communicator who makes every guest interaction count., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee, cocktails, and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued

Upstairs at The Department Store is truly one of London's hidden gems. A cool rooftop members club in the heart of Brixton; with a bar & restaurant, roof terrace, 2 private dining rooms and 2 events spaces in an architecturally stunning building - a truly unique venue to work at. We are looking for a full time shift supervisor to join our team. What's in it for you?: • £14 p/h plus service charge (£4-£7 p/h depending on number of hours worked etc), • Free staff meals at lunch and dinner, • Minimum 2 days off per week, • Cycle to work scheme, • Working with nice customers - as it's a members bar, customers are well behaved and treat you with respect, • Training & development to help you to advance your career, • Opportunities to progress - we like to promote from within Our ideal candidate is somebody who: • Wants to take responsibility and lead from the front, • Has experience in a fast paced environment, • Is Punctual, well presented, with a positive attitude & high standards, • Cares about giving the customer a great experience, • Is a team player and shows respect to all members of staff, • Has a passion for beverage, food and hospitality, along with the eagerness to continually learn, • Minimum 2 years experience in a similar environment required. We are looking for someone who is already working in a similar role or is ready to step up into a higher role We look forward to meeting you!

Join our team at Kamari The Authentic Greek, a warm, family-run business dedicated to bringing the true flavors and hospitality of Greece to our community. We are seeking a vibrant, customer-focused All-Rounder to join our passionate team. This diverse role spans our bustling cafe, authentic bakery, and traditional Greek deli. You will be the face of our business, ensuring every guest experiences genuine Mediterranean hospitality. If you enjoy a fast-paced environment and love Greek food, this role is perfect for you. Key Responsibilities: Front of House & Customer Service • Greet customers warmly and share deep knowledge of the Greek menu items and deli goods., • Operate the till, process cash and card payments accurately., • Take takeaway orders efficiently., • Clear, wipe down, and reset tables to maintain a clean outdoors seating area. Barista & Beverage Preparation • Prepare Greek coffee (frappe, freddo espresso, traditional briki coffee) alongside standard espresso drinks., • Restock beverage fridges, milk, syrups, and takeaway cups. Bakery & Deli • Display fresh-baked Greek pastries and sweets attractively., • Keep deli shelves and window displays fully stocked and tidy. That includes assisting with the deliveries of goods. Hygiene and Safety • Follow strict food safety, hygiene, and allergen rules., • Monitor fridge and food temperatures and log them correctly., • Wash dishes, sanitize prep areas, and sweep floors throughout the shift. Requirements • Friendly, upbeat attitude with a strong team spirit., • Previous experience in a busy cafe - bakery and nowledge of Greek food and culture is a plus, but not mandatory. Benefits & Perks • Free lunch and soft drinks on shift., • Generous employee discount on all bakery and deli products., • Warm, supportive family-run work environment. How to Apply Please apply by sending your updated CV.

Join our team as a bartender at Freak Scene Balham a vibrant and dynamic indie restaurant group in London. We are seeking individuals who are passionate about delivering exceptional service and creating unforgettable experiences for our guests. Responsibilities: • Prepare and serve a wide range of beverages with skill and enthusiasm., • Maintain a clean and organized bar area., • Provide excellent customer service, engaging with patrons to enhance their experience., • Assist in the creation of new cocktails and drink specials., • Work collaboratively with the team to ensure smooth service during busy periods. Requirements: • Previous experience as a bartender or in a similar role., • Strong knowledge of alcoholic and non-alcoholic beverages., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining composure., • Passion for hospitality and delivering high-quality service.

Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces with exceptional coffee, fresh ingredients, and high-quality café dining. Our cafés are bustling community hubs, offering a vibrant menu crafted with care. We’re looking for a skilled and motivated Sous Chef to support the Head Chef in leading the kitchen team, maintaining high standards, and delivering outstanding food. If you thrive in a fast-paced kitchen environment, have a passion for fresh, seasonal ingredients, and enjoy mentoring junior chefs, we’d love to hear from you! What You’ll Be Doing: • Supporting the Head Chef – ensuring smooth kitchen operations and high food quality., • Supervising food safety & hygiene standards – maintaining a safe, clean and compliant kitchen., • Preparing high-quality dishes – using fresh, seasonal ingredients to create our signature café menu., • Training & mentoring junior chefs – helping to develop skills and maintain consistency., • Managing food prep & cooking – ensuring consistency, speed, and presentation standards., • Overseeing stock management – supporting ordering, stock take, entering stock, and stock reconciliation., • Ensuring kitchen organisation – keeping a clean, efficient, and well-stocked work environment., • Working as part of a team – supporting colleagues to keep operations running smoothl What We’re Looking For: • A skilled & passionate chef – with previous experience as a Sous or Senior Chef de Partie., • A hands on team player – supporting the Head Chef and leading by example., • A quality-obsessed cook – who takes pride in using fresh, seasonal ingredients., • An organised & efficient operator – experienced in stock control, waste management, and food cost control., • A problem-solver – able to think on your feet and handle the unexpected., • A flexible & adaptable attitude – happy to work weekends and peak periods like school holidays. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives *Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you’re a motivated Sous Chef looking for an exciting new opportunity, we’d love to hear from

Please only apply if you are truly interested! We are seeking a friendly and efficient Barista/waiter to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating a welcoming environment for all patrons. This role involves preparing and serving a variety of beverages, taking orders, maintaining high standards of food safety, and ensuring the smooth operation of the café during busy periods. Previous experience is essential, some training will be provided as well. Duties Prepare and serve a range of hot and cold beverages, including coffee, tea, and speciality drinksEnsure all food safety and hygiene standards are adhered to at all timesOperate coffee machines, grinders, and other equipment efficiently and safelyTake customer orders accurately and process payments using the till systemMaintain cleanliness of workstations, utensils, and customer areas throughout shiftsProvide excellent customer service by engaging with customers in a friendly and professional mannerRestock supplies as needed to ensure smooth daily operations, cleaning and assist with basic food preparation tasks when required, manage time effectively during busy periods to serve customers promptly. Experience Previous barista experience and qualifications are always a bonus.Knowledge of food safety standards is desirableExperience in serving customers in a fast-paced environment is beneficialBasic maths skills for handling cash transactions accuratelyStrong time management skills to prioritise tasks efficiently during busy periodsThis position offers an engaging work environment where you can develop your skills in food preparation and customer service while contributing to a positive café experience. We value team players who are enthusiastic about creating memorable visits for our customers. Require to be available for the weekends. Please only apply if you are interested!

We’re looking for an experienced and friendly Barista / Front of House Team Member to join our team. The ideal candidate will be passionate about coffee, provide excellent customer service, and thrive in a fast-paced environment. Key responsibilities: • Preparing and serving coffee, tea, smoothies, juices, and other beverages., • Delivering a great customer experience., • Taking orders, handling payments, and maintaining a clean workspace., • Latte art experience is a plus.

responsible for preparing and serving coffee and other beverages, providing excellent customer service, and maintaining a clean and organized workspace. This role requires an understanding of coffee making techniques, latte art and the ability to interact positively with customers, ensuring they have a pleasant experience. Key Responsibilities: Prepare and serve coffee drinks, teas, and other beverages according to established recipes and standards. Operate coffee-making equipment and maintain cleanliness of machines. Provide exceptional customer service by greeting customers and taking their orders. Suggest menu items and upsell products to enhance customers’ experience. Handle cash transactions and maintain accurate cash registers. Maintain a clean and organized work environment, including cleaning tables, counters, and equipment. Monitor inventory levels and assist in ordering supplies as needed. Follow health and safety regulations to ensure a safe workspace.

We are seeking an enthusiastic Barista with experience to join our team. The ideal candidate must be able to provide excellent customer service, capable of engaging with customers, and able to work efficiently in a fast-paced environment, demonstrating strong multitasking abilities. Key responsibilities include: Preparing a variety of hot and cold beverages, such as coffees, matcha, teas, juices and smoothies. knowledge of latte art is recommended.

OOOZE is a specialty coffee and toastie venue serving fresh food in a fast-paced, high-energy environment. We are looking for someone who can prepare exceptional espresso-based drinks and consistently great toasties quickly, efficiently, and with a smile. You will: • Prepare espresso-based beverages, teas, and specialty drinks to a consistently high standard., • Calibrate grinders and dial in espresso at the start of each shift, adjusting throughout the day as needed., • Demonstrate strong knowledge of espresso extraction, grind adjustment, and milk texturing., • Prepare toasties and other grill items quickly, safely, and accurately., • Monitor cooking equipment and follow food safety and hygiene standards., • Take customer orders, process cash and card payments, and provide excellent service., • Keep coffee and food preparation areas clean, organised, and ready for service., • Assist with opening and closing duties and support colleagues during busy periods. You should have: • Previous experience as a barista in a specialty coffee environment., • A strong understanding of espresso extraction, milk texturing, and grinder calibration., • The ability to work efficiently while maintaining quality and attention to detail., • Reliability, punctuality, and availability for a consistent roster., • Good communication skills in English., • A self-motivated, positive, and can-do approach. Experience working with a grill, preparing toasties or sandwiches, or in a high-volume café or fast-casual restaurant is desirable. A passion for specialty coffee and continuous learning is also welcomed.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences., 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences., 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas., 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh., 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments., 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience., 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: • Strong communication and interpersonal skills, • Knowledge of coffee and brewing techniques, • Ability to work in a fast-paced environment, • Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV.

Waitress / Front of House Team Member Berry & Maple As a Waitress at Berry & Maple, you will be the face of our restaurant, creating a warm, friendly, and memorable experience for every guest from the moment they arrive until they leave. You will provide attentive table service, ensure food and drinks are served promptly, and maintain the high standards of hospitality that Berry & Maple is known for. Key Responsibilities: • Welcome and seat customers in a friendly and professional manner., • Take accurate food and drink orders using the restaurant’s ordering system., • Serve meals and beverages efficiently while ensuring presentation meets Berry & Maple’s standards., • Provide knowledgeable recommendations on menu items, daily specials, and dietary options., • Ensure customer satisfaction by checking in with guests throughout their visit and resolving any concerns promptly., • Prepare and clear tables quickly while maintaining a clean, organised dining area., • Process payments accurately using the till and card payment systems., • Assist with opening and closing duties, including setting up the restaurant, restocking supplies, and maintaining cleanliness., • Work closely with the kitchen and bar teams to ensure smooth and efficient service during busy periods., • Follow all food hygiene, health and safety, and company procedures. What We’re Looking For: • A positive, friendly, and approachable personality., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • A strong team player with a proactive attitude., • Well-presented, reliable, and punctual., • Previous hospitality experience is desirable but not essential, as full training will be provided

We are seeking a friendly and efficient Barista to join our vibrant team. The ideal candidate will be passionate about delivering excellent customer service and creating high-quality beverages in a fast-paced environment. This role offers an opportunity to develop your skills within the food and beverage industry, ensuring a welcoming experience for all customers. The position is paid and suitable for individuals who enjoy working in a team-oriented setting. Responsibilities • Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialised drinks, adhering to company standards., • Maintain high standards of food safety and hygiene throughout all stages of food and drink preparation., • Provide exceptional customer service by taking orders, answering questions, and ensuring customer satisfaction., • Handle cash transactions accurately using the point-of-sale system and manage customer payments efficiently., • Keep the work area clean, organised, and fully stocked with supplies at all times., • Follow health and safety guidelines diligently to ensure a safe environment for both staff and customers., • Support team members during busy periods to ensure smooth operations. Skills • Proven Barista experience or familiarity with coffee-making equipment is preferred., • Knowledge of food safety standards and procedures., • Experience in serving customers in a fast-paced environment., • Basic food preparation skills for handling light snacks or accompaniments., • Good time management skills to prioritise tasks effectively during busy hours., • Basic maths skills for handling cash transactions accurately., • Excellent communication skills with a friendly, approachable demeanour., • Ability to work efficiently both independently and as part of a team in a dynamic setting. This role offers an engaging environment where you can refine your skills while providing outstanding service to our valued customers. We welcome motivated individuals eager to contribute positively to our team!

We are looking for a skilled and enthusiastic Barista to join our vibrant team. As a key member of our cafe and store, you will be responsible for crafting delicious beverages and ensuring every customer has a memorable experience. Key Responsibilities: • Prepare and serve a variety of hot and cold drinks, including espresso-based coffees, teas, and other specialty beverages., • Operate and maintain coffee-making equipment, ensuring high standards of quality and hygiene., • Take orders accurately, handle transactions, and manage cash efficiently., • Engage with customers in a friendly and professional manner, providing excellent service., • Maintain a clean and organized work environment, including the coffee bar and adjacent seating areas., • Potentially assist with general store duties as needed. What we are looking for: • Previous experience as a Barista, ideally within a cafe or retail setting., • A genuine passion for coffee and a desire to learn new techniques., • Excellent communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • A positive attitude and a commitment to providing outstanding customer service.

Baristas & Supervisors – Honesty Group Fulham Road & Kensington Part Time/Full Time Be part of something special. This is an exciting opportunity to join The Honesty Group as we launch our first cafés in London. We're building brand-new teams for our beautiful cafés in Fulham Road and Kensington, and we're looking for passionate, energetic people who want to help shape an exciting new chapter for our business. If you love great coffee, quality food and making people's day, we'd love to hear from you. As one of our founding London team members, you'll play a key role in creating memorable experiences for every guest while helping establish Honesty as a destination for exceptional hospitality in the capital. About the Role As a Barista, you'll be responsible for delivering outstanding customer service while preparing exceptional coffee, drinks and food to the highest standards. You'll work closely with your team to create a welcoming atmosphere where guests enjoy returning time and time again. No two days are the same, so we're looking for someone who enjoys working in a fast-paced environment, takes pride in their work and loves working as part of a supportive team. Key Responsibilities Prepare and serve speciality coffee, teas and cold beverages to company standards. Deliver friendly, genuine and professional customer service. Prepare and serve food in line with company specifications. Take customer orders accurately using the till system. Process cash and card payments. Complete end-of-day cashing up accurately. Maintain excellent food hygiene, cleanliness and health & safety standards. Restock food displays, fridges and coffee stations. Assist with opening and closing procedures. Follow all allergen and food safety procedures. Maintain a clean, organised and welcoming café environment. Support colleagues and contribute to a positive team culture. About You You'll thrive in this role if you: Have a positive, can-do attitude. Enjoy working with people and delivering excellent customer service. Stay calm under pressure in a busy environment. Have great attention to detail. Are reliable, punctual and take pride in your work. Enjoy working as part of a close-knit team. Have previous café, barista or hospitality experience (preferred but not essential as full training will be provided). What We Offer Competitive hourly pay. Free meal on shift. Staff discount across The Honesty Group. Ongoing training and development. Opportunities to grow within an expanding business. The chance to be part of Honesty's exciting London launch and help shape our newest cafés from day one.

Join our team providing high-quality service in a friendly environment. • Responsibilities: Attend to customers, take orders, serve food and beverages, and ensure guests have a memorable dining experience., • Skills Required: Excellent communication and interpersonal skills, ability to work in a fast-paced setting, and a strong team player mentality. Experience in hospitality with silver service experience is desirable., • What We Offer: Competitive pay, a supportive team environment, and opportunities for growth within our family-owned Italian restaurant. Pay above minimum wage, meal on shift, tronq & tips pay monthly. If you love Italian cuisine and thrive in a bustling restaurant setting, we would love to hear from you.

Join the team at Prologue Coffee, a vibrant cafe and store dedicated to serving quality food and drinks in New Malden. We are looking for a creative and enthusiastic Chef/barista to lead our kitchen and front off house operations, will be working some days in kitchen and some days front off house Key Responsibilities: • Prepare and cook a delicious range of breakfast and lunch items, as well as pastries and baked goods., • Ensure all food is prepared to a high standard, with excellent presentation and consistency., • Manage daily kitchen tasks, including food preparation, cooking, and plating., • Oversee inventory, stock rotation, and ordering of fresh ingredients., • Maintain impeccable kitchen hygiene and cleanliness in line with health and safety regulations., • Work closely with the management team to innovate and evolve our menu, introducing seasonal specials and new offerings. We are seeking a Chef who possesses: • Proven experience in a kitchen, preferably within a cafe or similar culinary environment., • A passion for food and a creative approach to menu development., • Strong knowledge of food safety and sanitation practices., • Excellent organizational skills and the ability to work effectively in a busy setting., • A collaborative spirit and good communication skills. ☕ Barista Key Responsibilities • Prepare and serve beverages Make high-quality coffee, tea, and specialty drinks consistently (espresso, latte, cappuccino, etc.) • Customer service Greet customers, take orders, handle payments, and create a friendly atmosphere • Operate coffee equipment Use espresso machines, grinders, and other equipment safely and efficiently • Maintain cleanliness Keep the workspace, coffee station, and seating areas clean and hygienic at all times • Food preparation Prepare and serve light food items such as sandwiches, pastries, or breakfast dishes • Stock management Monitor inventory, restock supplies, and report shortages • Follow health & safety standards Comply with food hygiene regulations and safety procedures • Teamwork Work closely with chefs and other staff to ensure smooth service

We are seeking a skilled and versatile Barista All-Rounder to join our team. As a Barista All-Rounder, you will be responsible for providing excellent customer service while preparing and serving various hot and cold beverages. You will also assist with essential food preparation and ensure the cleanliness and organisation of the coffee shop.Responsibilities: • Prepare and serve various hot and cold beverages, including coffee, tea, espresso, cappuccinos, lattes, and speciality drinks., • Operate coffee-making equipment, such as espresso machines and grinders, ensuring every cup's highest quality and consistency., • Interact with customers in a friendly and professional manner, taking orders, answering questions, and providing recommendations., • Handle cash and process transactions accurately using the point-of-sale (POS) system., • Assist in essential food preparation, such as sandwich assembly, pastry display, and breakfast items., • Maintain cleanliness and sanitation standards in all work areas, including coffee machines, countertops, tables, and seating areas., • Stock and replenish supplies, such as coffee beans, milk, syrups, cups, and condiments., • Follow health and safety regulations and guidelines at all times., • Collaborate with team members to ensure a smooth and efficient operation., • Handle customer complaints or concerns empathetically and professionally, seeking resolutions when possible., • Qualifications:, • Previous experience as a barista or in a similar customer service role is preferred., • Knowledge of different coffee brewing methods and a passion for coffee., • Excellent customer service skills with the ability to positively engage and interact with customers., • Strong attention to detail and ability to follow recipes and instructions accurately., • Ability to multitask and work in a fast-paced environment., • Basic math skills for cash handling and POS transactions., • Flexibility to work mornings, evenings, weekends, and holidays as required. Starting Pay: £12.71 per hour