The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
Lore of the Land is a unique pub and restaurant, with two AA Rosette, created by the British film director Guy Ritchie. The pub has been curated over three floors to capture all that is best about historic English Lore and the dining experience. The ground-floor pub pours expertly crafted pints from a curated selection of renowned breweries, alongside a considered wine list. On the first floor, our restaurant delivers a menu inspired to showcase the best of British food and seasonal ingredients. The Sunday roasts are a particular highlight. Chefs cook over charcoal and flame in the open kitchen, whilst a seat at the copper kitchen bar that overlooks all the cooking action is well sought after. Bespoke private dining experiences are also offered in the Rhed Room. Host/Hostess – Sunday only Lore of the Land is seeking a dedicated Host/Hostess to join our dynamic team for a single shift opportunity during our renowned Sunday Roast service. We take immense pride in delivering an exceptional dining experience, and as the first point of contact for our guests, you will play a key role in fostering a warm and welcoming atmosphere. If you have a passion for hospitality and delivering outstanding customer service, we would love to hear from you! Key Responsibilities: - Greet guests warmly upon arrival and make them feel welcome. - Provide accurate wait time estimates and manage reservations. - Escort guests to their tables and hand out menus. - Address guest inquiries and accommodate special requests when possible. - Maintain a polite and professional demeanour at all times. - Manage the reservation system and coordinate seating arrangements. - Keep track of available tables and ensure an efficient seating flow. - Communicate with servers and kitchen staff to prevent overloading sections. - Handle walk-ins and create a waitlist when necessary. - Relay important guest details (e.g., allergies, special occasions) to the team. - Coordinate with servers, bartenders, and managers to ensure service runs efficiently. - Answer phone calls and handle inquiries about reservations, menu options, and policies. - Assist in processing payments or managing takeout orders if required. What We Offer: - Competitive salary, with additional service charge after passing probation. - Delicious staff meals during shifts. - Exclusive staff discounts – for you and up to three guests at Lore of the Land. - Additional discounts at all Mitchells & Butlers restaurants and bars. - A healthy work-life balance in a supportive environment. - Access to Perkbox benefits. - Access to Early Pay
As a key member of our team, you will produce high-quality pizzas. We seek proactive and organized individuals who enjoy working collaboratively and providing good hospitality. This part-time position includes variable shift patterns, including late nights and weekends, as well as morning and day shifts. Key Responsibilities: - Ensuring the kitchen service is running smoothly. - Adhering to exceptionally high standards - including cleanliness. - Working with a fast-paced kitchen team. Benefits: - Free staff meal and drink when on site, plus access to a fruit and soft drinks fridge - Generous staff discount across the entire building (Crate bar, Crate Brewery, and Silo) - A summer and winter whole-building staff party - Employee Assistance Programme - Cycle to work scheme (post probation) - 28 days annual leave including bank holidays
Lore of the Land is a unique pub and restaurant, with two AA Rosette, created by the British film director Guy Ritchie. The pub has been curated over three floors to capture all that is best about historic English Lore and the dining experience. The ground-floor pub pours expertly crafted pints from a curated selection of renowned breweries, alongside a considered wine list. On the first floor, our restaurant delivers a menu inspired to showcase the best of British food and seasonal ingredients. The Sunday roasts are a particular highlight. Chefs cook over charcoal and flame in the open kitchen, whilst a seat at the copper kitchen bar that overlooks all the cooking action is well sought after. Bespoke private dining experiences are also offered in the Rhed Room. Waiting Staff – Full-Time Position Lore of the Land is currently seeking experienced Waiting Staff to join our dynamic team. We pride ourselves on delivering an outstanding dining experience, and as a member of our front-of-house team, you will play a key role in providing exceptional service to our guests. Key Responsibilities: - Deliver a warm, attentive, and professional service that reflects Lore of the Land’s high standards. - Have a thorough understanding of the menu and restaurant concept, confidently guiding guests through their dining experience. - Ensure all service preparations are completed to the highest standard, including table setup, cutlery, napkins, and condiments. - Anticipate guests' needs, creating a personalised and memorable experience. - Maintain clear and effective communication with the kitchen and wider team. - Actively participate in briefings and team meetings, contributing ideas and insights. What We Offer: - Competitive salary, with additional service charge after passing probation. - Delicious staff meals during shifts. - Exclusive staff discounts – for you and up to three guests at Lore of the Land. - Additional discounts at all Mitchells & Butlers restaurants and bars. - A healthy work-life balance in a supportive environment. - Access to Perkbox benefits. - Access to Early Pay - Stylish Ralph Lauren uniforms provided.
We’re looking for a dedicated and enthusiastic Bar Supervisor to join our team. In this role, you'll be a key part of keeping our venue running smoothly, ensuring guests have an amazing experience, and supporting our team to deliver their best. You will be an important link between team members and senior leaders and your aim is to help others develop in their roles. You are expected to support building a team based on trust, with open and honest communication. Core Responsibilities - Cellar Management: Ensure stock is stored correctly and maintain beer lines to the highest standard. - Deep Cleaning: Oversee and participate in regular deep cleans to maintain high standards of hygiene. - Venue Aesthetics: Ensure the venue always looks its best, from layout to lighting. - Staff and Storage Areas: Keep these spaces tidy, organised, and functional. - Maintenance: Report and address any maintenance issues swiftly. - Lost Property: Ensure all lost property is logged and stored securely. - Shift Management: Oversee the running of shifts, ensuring everything flows smoothly. - Building Lock-Up: Ensure all areas are safely secured at the end of the night. Opening Duties - Open the venue and ensure it's ready to welcome guests by 12:00 pm. - Confirm all staff have clocked in. - Print key documents, including Opening Briefs, Toilet Checklists, Close Down Sheets, and Waste Sheets. - Open the End of Day (EOD) system in preparation for the day. - Sign off the opening compliance folder. During the Shift - Maintain a clean and tidy venue at all times. - Ensure all team members are in the right roles to keep service flowing smoothly. - Coordinate with the Floor Supervisor to assign the team effectively. - Handle customer complaints professionally when a manager isn’t present. - Ensure regular toilet checks are completed. - Organise staff breaks to maintain energy and focus. - Monitor venue lighting and sound to create the right atmosphere. - Write a detailed End of Day (EOD) report for your shift. Closing Duties - Ensure all customers have left the venue. - Assign closing tasks to team members, ensuring everything is cleaned to standard. - Confirm all staff have clocked out. - Log all lost property in the EOD report and secure it in the lost property locker. - Submit the EOD report to management with the correct figures. - Sign the compliance diary to confirm all tasks are complete. - Power down all venue lights. - Secure all internal and external doors and windows. - Lock the padlock to The White Building for added security. - Communication & Teamwork - Maintain clear and constant communication with managers about urgent issues. - Work closely with the Floor Supervisor to ensure staff are well-positioned throughout the shift. General Duties - Accurately record all wastage. - Relay any issues like staff disputes, guest complaints, or quality concerns to management. - Check in with the manager regularly to report progress and identify any outstanding tasks. We’re looking for someone organised, proactive, and passionate about creating a fantastic guest experience. If that sounds like you, we’d love to hear from you!
The Blue Stoops is a new pub from the team behind Allsopp’s Brewery, reviving the tradition of naturally fermented ale. Founded by Jamie Allsopp, the pub honors his family’s brewing history dating back to 1730, with the original Allsopp’s IPA taking centre stage at the bar. Offering simple, seasonal English food, the pub features dishes crafted by Lorcan Spiteri and Jake Farley, Lorcan is the talented chef behind Caravel on Regent’s Canal. While Jake has worked at British institutions, Quo Vadis and Rochelle's Canteen. With rave reviews from critics like Jay Rayner and Ben McCormack, The Blue Stoops is quickly becoming a local favorite. As the pub grows, we're looking for experienced bartenders to join our team. Offering industry-leading rates and the chance to work with some of the best in hospitality, it’s the perfect place to grow your career.
Acme Fire Cult Acme Fire Cult (AFC) Is a live-fire restaurant from chef Andrew Clarke.. Located in the bustling heart of Dalston, AFC takes inspiration from a multitude of avenues; from Turkish Ocakbasi, the fermenting traditions of south-east Asia and Andrew’s many gastronomic journey’s through India. The flavours are complex, rich and a more refined take on traditional fire cooking. We are dedicated to having a large portion of the menu being made up of plant based dishes which have equal importance to their meaty counterparts. AFC has a burning passion for quality produce and sustainability. We source rare and native breed meats from around the UK, day boat caught fish from Scotland and Cornwall and the best quality fruits and vegetables from south east farms. The restaurant is a sister venture to 40FT Brewery, a micro-brewery, based onsite producing a rotating range of high quality craft brews. We work closely with the brew team, utilising their spent products in our menus, repurposing traditional waste products into integral ingredients and in doing so, providing closed-loop sustainable practices. REQUIREMENTS Previous experience in a similar role Experience running a busy grill section WE OFFER ‘Refer a Friend’ Bonus 50% staff discount Gym vouchers Cost price wine through suppliers In-house training dedicated to your personal development Trips to meet suppliers and producers Training and qualifications, including WSET, Health & Safety, Food Hygiene Whole team staff parties Staff meals and end of shift drinks Full pension and holiday entitlement
Jump to main content Our roles Apprenticeships Bar and waiting apprentice Chef Apprentice Team Leader Apprentice Bar & waiting Bar Staff Waiting Staff Team Leader Brewing & Brands Brewing & Engineering Cellar Services Drivers & Logsitics Production & Warehouse Sales & Marketing Head Office Customer service Finance HR IT Legal & Risk Marketing & Digital Property Trading Transformation & Operational Excellence Kitchen Kitchen Manager Chef Kitchen Assistant Pub Management General Manager Assistant Manager Regional & Area Management Franchisee Opportunities Working here Our Benefits Our Culture Our Commitments Our Values & Behaviours Inclusion & Diversity Our employee led inclusion groups pint of Perspective podcast Our brands Chef & Brewer Crafted Pubs Farmhouse Inns Flaming Grill Greene King Pubs Hungry Horse Metropolitan Pubs Pub & Carvery Pub & Dining Pub & Grill Venture Hotels Stories Apprenticeships Bar & Waiting Brewery Kitchen Head Office Management Inclusion & Diversity View all Stories Chef Full time Golden Lion (St James's) , St James's , SW1Y 6QY Upto £12.50 per hour Apply Now Save Job Job description As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast-paced service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Wage Stream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Chef, you will… Prepare, cook, and present food that meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus, and promotions What you’ll bring to the kitchen: Ability to work under pressure in a busy kitchen and pull together as a team when needed A passion for delivering tasty and well-presented meals to customers each and every time Willingness to get stuck in, learn new skills and help out in different areas kitchen when needed Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team to follow food saftey, HACCP and Health and saftey practices a must
Acme Fire Cult Acme Fire Cult (AFC) Is a live-fire restaurant from chef Andrew Clarke.. Located in the bustling heart of Dalston, AFC takes inspiration from a multitude of avenues; from Turkish Ocakbasi, the fermenting traditions of south-east Asia and Andrew’s many gastronomic journey’s through India. The flavours are complex, rich and a more refined take on traditional fire cooking. We are dedicated to having a large portion of the menu being made up of plant based dishes which have equal importance to their meaty counterparts. AFC has a burning passion for quality produce and sustainability. We source rare and native breed meats from around the UK, day boat caught fish from Scotland and Cornwall and the best quality fruits and vegetables from south east farms. The restaurant is a sister venture to 40FT Brewery, a micro-brewery, based onsite producing a rotating range of high quality craft brews. We work closely with the brew team, utilising their spent products in our menus, repurposing traditional waste products into integral ingredients and in doing so, providing closed-loop sustainable practices. ABOUT THE ROLE We are looking for an experienced chef de partie. Knowledge of grill cooking is required. The ideal candidate will have experience in a fast-paced busy kitchen environment, have a genuine passion for food and will take pride in the food they create. You will be cooking in a team that cares about quality and will be working with exceptional produce from some of the UK’s best suppliers, alongside a well established and tight-knit team. RESPONSIBILITIES Management of section, including orders for the section and prep Following and maintaining all HACCP procedures Supporting the wider kitchen team with daily tasks and processes Being an ambassador for our brand through exceptional teamwork and fostering a supportive environment REQUIREMENTS Previous experience in a similar role Experience running a busy grill section WE OFFER ‘Refer a Friend’ Bonus 50% staff discount Gym vouchers Cost price wine through suppliers In-house training dedicated to your personal development Trips to meet suppliers and producers Training and qualifications, including WSET, Health & Safety, Food Hygiene Whole team staff parties Staff meals and end of shift drinks Full pension and holiday entitlement
FTA Parrilla Job Description Position: Chef de Partie Responsible to: Head Chef/Directors – Martin Anderson and Curtis Bell Location: Paddington, London Salary: Dependent on Experience ABOUT US From the Ashes is a BBQ and Smokehouse based in East London, focussing on sustainable whole animal butchery. The pandemic gave Martin Anderson and Curtis Bell the opportunity to come together to start From the Ashes BBQ in June 2020, serving nose to tail BBQ out of their Hatch in Hackney Wick. After meeting in Temper Soho in 2019, Curtis and Martin worked together to share their combined passion for BBQ and the outstanding produce the UK farm industry has to offer. From the Ashes has now moved to a permanent home in 5 Points Brewery, continuing to give the people of Hackney their BBQ fix. With this success, From the Ashes is now opening a new site in Market Halls Paddington, an Argentinian style grill: From the Ashes Parrilla. This will be a fast paced food court style marketplace, focussing on Picanha steaks and grilled chicken served with fries and salad. The Role The Chef de partie is responsible for food preparation, maintaining consistent standards whilst helping chefs to develop menu’s. You will assist the head chef and sous chefs with the successful running of the kitchen ensuring all recipes are followed along with food practices to ensure guest satisfaction. Responsibilities Preparation, production, and service of food to the standard required in a timely and efficient manner. Practice and promote effective teamwork and communication amongst your direct work colleagues and colleagues in other departments. Ensure compliance with inhouse HACCP and food hygiene, health, and safety systems to ensure compliance. Completing duties with an attitude of always striving to exceed standards to promote improvements and raise the quality of feedback from all guests. To maintain the day-to-day operational standards of the kitchen To manage own kitchen section during service To take responsibility covering all areas of kitchen operations. To prepare reports including recording food temperatures. Position Requirements Experience managing the preparation and cooking of food in the kitchen. Must have excellent diligence Disciplined, keen to share your knowledge and learn new skills Strong dedication to your craft Have good working relationships, rise to the challenge, and adapt well to change Be enthusiastic about your career, collaborator & trustworthy Professional attitude always Whatever your experience, if you’re passionate, reliable and aspire to be great, we’d love to hear from you so please apply today! Please note all candidates must have the right to live and work in the UK and possess a strong level of written and spoken English. Job Types: Full-time, Permanent Part-time, Permanent