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Customer Growth Advisor Location: Manchester New Bailey Start Date: 11/01/27 Build connections. Help businesses grow. BT Group is the UK’s leading communications group, bringing together some of the country’s most recognised brands, including BT, EE, Openreach and Plusnet. Our purpose is simple: we connect for good. From consumers and small businesses to large organisations, the public sector and other communications providers, we help our customers stay connected. Having come through the most capital-intensive phase of our fibre investment, we’re focused on simplifying how we work, using technology and AI to work smarter, and serving customers better to grow sustainably. Our Group teams set direction, shape strategy and policy, and guide brand, capital allocation and transformation to help our businesses thrive. We’re customer-first challengers: committed, clear and connected. These behaviours bring us together as one team, delivering for our colleagues, customers, stakeholders and the country. As a Customer Growth Advisor, you’ll be the voice of BT for our small and medium business customers. You’ll build genuine connections, understand their needs and recommend the right BT or EE Business products to help them succeed. Combining your sales experience with strong customer conversations, you’ll help win new business, retain existing customers and identify opportunities to grow their relationship with us. Depending on business needs, you’ll handle a blend of inbound enquiries and outbound campaign calls, or work in an outbound-focused team. Outbound teams may also support inbound calls during busy periods, helping customers receive timely, high-quality service. • Build trusted relationships by listening to customers and understanding their business needs and challenges., • Recommend tailored BT and EE Business solutions through inbound enquiries and outbound campaigns., • Retain customers, protect existing contracts and reduce customer churn through conversations focused on value., • Identify opportunities to win new customers, upsell relevant products and grow existing accounts., • Meet defined revenue, product volume and quality targets, spotting opportunities to exceed them., • Respond to enquiries efficiently and appropriately, following agreed processes, procedures and compliance requirements., • Support key customer programmes and adapt to changing demand, contributing to wider transformation and efficiency goals., • Make every interaction a positive experience that reflects BT’s reputation for trust, expertise and innovation., • Existing sales experience and a focus on delivering results against targets., • Strong communication and listening skills, with the ability to build genuine customer connections., • Commercial judgement to identify opportunities and recommend solutions that meet customer needs., • A customer-first approach, balancing sales results with quality, compliance and long-term relationships., • Flexibility to support inbound or outbound activity as business needs change. Join a business that matters to the UK and help small and medium businesses move forward. Through the conversations you have and the solutions you recommend, you’ll strengthen long-term customer relationships and play a direct part in BT’s future. Ready to put your sales experience to work and help businesses grow? Apply for our Customer Growth Advisor role.

Job Function: Cyber Security Division: UK Business Job Location: GBR-Manchester-New Bailey Location: Manchester Annual salary: Competitive + Benefits (Internal band E) PLEASE NOTE BEFORE APPLYING: Role requires SC (security clearance) all candidates must be a sole UK national Passport holder with a minimum of 5 years UK working histrory. This role is critical to the successful delivery and support of customer security services, combining technical support, operational responsibility, incident ownership, and change governance to ensure high-quality outcomes across a 24/7 environment. Please note the role holder must be able to aquire SC government clearance and be a sole UK National Passport holder. • Provide technical support across Network Security Operations, acting as a key decision-maker within the team and supporting delivery from a 2rd Line position., • Take ownership of critical (P1/P2) security incidents, providing technical leadership during high-priority outages or security events, driving resolution, stakeholder communication, and service restoration., • Own and support change management activities, ensuring all changes are risk-assessed, peer-reviewed, implemented to a high standard, and aligned with governance and customer expectations, • Lead and promote best practice across ITIL frameworks, ensuring effective service delivery, incident management, and continuous improvement., • Industry-recognised security certifications (or equivalent experience), such as:, • Palo Alto PCNSE, • Palo Alto Firewalls, • F5 Load Balancers & Web Application Firewall (WAF), • Forescout NAC, • Netskope, • Supporting critical (P1/P2) incidents, driving technical resolution under pressure, • Maintaining service stability across multi-customer, multi-vendor environments, • Strong relationship-building skills across multiple teams and stakeholders Core professional strengths: • Ability to simplify complex technical concepts and communicate clearly to varied audiences, • High attention to detail, particularly in security, risk, and change governance, • Competitive salary and on-target bonus plan, • Flexible and smart working, • Training and development opportunities, • Competitive share options and pension scheme, • Access to discounts on BT & EE products, • 25 days annual leave (not including bank holidays), • 3 days paid volunteering a year, • Weekly Hours: 37.5, • Salary: Level E, • Position Type: Full-time, • Contract: Permanent Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear - return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business - simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK's leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market. With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate - creating a business that is simpler, faster, more innovative and easier to do business with. If you want to be part of the team shaping the turnaround of a multi-billion-pound business - and building a stronger, more competitive BT for the future - this is your moment. #J-18808-Ljbffr

Platform Engineers are at the heart of our mission. They design, build, operate and continually improve the platforms that underpin critical services. Working across infrastructure, automation, operations and security, they ensure our environments remain resilient, scalable and secure. This role provides the opportunity to work on complex engineering challenges within large-scale environments where reliability, security and performance are essential. Whether supporting existing platforms or helping shape future capability, you'll play a key role in delivering technology that matters Note: To apply for this role you must already hold the relevant DV Security Clearance. This job role can be based in Ipswich, London or Manchester. Due to security requirements, this role requires you to be located on site during your working hours. Mon-Fri 37.5. • Design, build, support and continuously improve infrastructure platforms that enable critical services., • Contribute to the automation of operational processes, reducing manual effort and increasing platform reliability., • Support the delivery of platform modernisation and transformation initiatives., • Collaborate with architecture, security and software engineering teams to implement effective technical solutions., • Monitor platform health, identify opportunities for optimisation and drive continuous improvement., • Troubleshoot complex technical issues and contribute to long-term resolution strategies., • Develop and maintain technical documentation, standards and reusable engineering practices., • Share knowledge and contribute positively to the engineering community through collaboration and mentoring., • Demonstrate a passion for technology and solving meaningful engineering challenges., • Take ownership of problems and work independently where appropriate., • Apply logical thinking and analytical problem-solving skills to complex situations., • Communicate effectively with both technical and non-technical stakeholders., • Continuously learn and remain curious about emerging technologies and industry trends., • Champion secure, reliable and maintainable engineering practices., • Linux and/or Windows enterprise operating systems., • Infrastructure and platform operations., • Cloud and/or on-premises environments., • Automation and Infrastructure as Code., • Scripting and software development.Virtualisation and container-based platforms., • Networking and platform security concepts., • Monitoring, observability and operational tooling., • DevOps, Platform Engineering or Site Reliability Engineering practices., • Continuous Integration and Continuous Deployment (CI/CD)., • A structured Technical Progression Pathway to recognise and reward appropriate technical people., • Competitive DV market aligned salaries, • Tiered role based DV allowance, • World-class training and development opportunities, • 10% on target bonus, • Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It's for all parents, no matter how your family is made up., • Enhanced women's health support: including help with menopause symptoms, cancer screenings, period care and more., • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%., • New BT Better Workplace working environments at strategic locations across the UK., • Huge range of flexible benefits including an EV salary sacrifice, cycle to work, healthcare, season ticket loan, additional annual leave., • On-call allowance (Depending on role requirements)., • Access to 100’s of retail discounts including the BT shop., • 24/7 private virtual GP appointments for UK colleagues., • Option to join BT Shares Saving schemes25 days annual leave (not including bank holidays), increasing with service., • 2 weeks paid carer's leave., • Discounted broadband, mobile and TV packages., • Enhanced life assurance of up to ten times base salary #J-18808-Ljbffr

Access to discounts on BT & EE products. Join us at a pivotal moment for BT Business. If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.

Job DescriptionJob Title: Infrastructure Engineering ProfessionalReq ID: 60891Job Function: InfrastructurePosting Start Date: 02/11/2026Posting End Date: 08/11/2026Division: DigitalJob Location: GBR-Manchester-New BaileyAdvertised Salary: Competitive + Benefits!## LocationThis role is based out of our New Bailey, Manchester office. We have a hybrid working model of 3 days together and 2 days wherever.Due to the nature of the work, you will need to be elegible for security clearance+.## About the roleThe purpose of this role is to help create, implement and support technical solutions that impact internally and/or externally. It supports the execution of the software engineering strategy and roadmap that supports BT’s commercial strategy through cross functional project and technical delivery and the participation of a team that pursues innovation as well as engineering excellence.The role is to work with other engineers build and support network and computing components of a secure platform, working closely with internal teams, Openreach engineering people and external customers. It is key to providing outstanding service to our customers by maintaining and improving the products we supply them with.## What you’ll be doing1. Supports the maintenance of IT infrastructure components, tools or locations and contributes towards ensuring the creation of designs on services (e.g., network, security, storage, compute), which are to be produced in line with design standards2. Contributes to the collaboration with application development, enterprise architecture, infrastructure and cyber security teams to assist in the implementation of effective product roadmap)3. Contributes to the automation and orchestration capabilities across the environment and establishes process and procedures that promote efficiency, solving day-to-day user problems4. Provides day-to-day support to internal tools and system health, as well as infrastructure implemented for all projects and supporting the management of customer support contracts5. Contributes to the collaboration with technical architects to translate architectural designs into operations6. Supports in the implementation of ways to improve working processes within the area of infrastructure engineering responsibility, including network and infrastructure performance and health## Essential Skills / Experience* Linux (RHEL/OEL) Administration with intermediate scripting and automation skills (at least one of PowerShell, Bash, Perl, Ansible) including system updates & Windows (AD, DNS, GPOs, WSUS, server management). SNMP Monitoring & Alerting experience (PRTG or equivalent) Network infrastructure support, including IP networking, subnets, routing, and administration of Cisco firewalls, switches, and load balancers## Desirable Skills / Experience Strong Problem-Solving Skills with proven experience supporting and troubleshooting complex production environments Oracle database administration, entry SQL and PL/SQL VMware administration and virtualisation technologies VoIP/sip telephony devices and technology (Asterisk exposure advantageous) Advocating and applying technology where it has not been used previously Continuous upskilling and ability to quickly learn new technologies Communication Skills Agile delivery methodologies## Our PackageTailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle.Your core benefits include: • 10% on target annual bonus • Access to an online private GP 24/7 for you and your immediate family • Market-leading paid carers leave with up to 2 weeks off • Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay • Discounted EE and BT products, including mobile and broadband • Market leading Pension scheme – 5% from you and 10% from us • Holiday purchase schemeYou can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.Ready to connect for good and help shape the future? Apply now.BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies. #J-18808-Ljbffr

ServiceNow AI & Enterprise Automation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job Permanent Experienced Professionals Strategy & Transformation ID 511396-en_GB## CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## YOUR ROLEAs the digital innovation, design and transformation brand of the Capgemini Group, Capgemini Invent enables CxOs to envision and shape the future of their businesses. Located in more than 36 offices and 37 creative studios around the world, it comprises a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who develop new digital services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent’s technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients to deliver technology transformation programmes for business value, and optimise the effectiveness and impact of their IT capability.We are looking to hire a Managing Consultant into AI & Digital Acceleration to help sell and deliver ServiceNow AI driven transformation programmes and grow the Business Technology portfolio into our clients.As a Managing Consultant – AI & Enterprise Automation Transformation, you will play a key role in defining and delivering AI-first transformation programmes on the ServiceNow platform.You will act as a techno-functional SME, helping clients design, implement, and scale AI-enabled workflows using capabilities such as Now Assist, AI Control Tower, and Employee Works (MoveWorks).You will work closely with senior stakeholders to position ServiceNow as a platform for autonomous enterprise operations and productivity transformation, rather than a traditional IT system.Key expectations from this role include:Client Delivery & Advisory Define and shape enterprise AI strategies and roadmaps leveraging ServiceNowAdvise senior stakeholders on: AI operating models AI governance, risk, and compliance Realisation of AI-driven business value* Translate business requirements into AI-enabled workflow solutionsSolution Design & Architecture Design and support implementation of: AI Control Tower (AI lifecycle management, governance, observability) Agentic AI workflows enabling autonomous execution Now Assist / GenAI use cases across workflows* Define data, integration, and workflow architectures for AI-enabled ServiceNow solutionsConversational AI & Employee Experience Support adoption of Employee Works (MoveWorks) capabilities Design use cases leveraging: Conversational AI Enterprise search and knowledge orchestration* Enable AI-driven employee productivity and self-service modelsTransformation Delivery Contribute to delivery of end-to-end transformation programmes Support development of AI-enabled target operating models* Ensure solution quality through governance and best practicesBusiness Development & Practice Contribution Contribute to proposals, RFPs, and client pitches focused on AI-led transformation Support development of AI-led ServiceNow offerings and accelerators* Participate in thought leadership and market-facing initiatives## YOUR PROFILECore Experience Proven experience in technology-enabled transformation or consulting (10–15 years) Strong experience on the ServiceNow platform (multi-module exposure preferred)* Experience in AI, automation, and digital transformation programmesTechnical & Functional Capabilities Experience in 2 or more of the following areas: ServiceNow consulting and/or implementations AI / GenAI / automation use cases Conversational AI / virtual agents Enterprise architecture, data, or integrationUnderstanding of: AI governance and responsible AI principles* Workflow design and process automationConsulting & Leadership Skills Strong stakeholder management skills, including engagement with senior clients Ability to translate technical concepts into business outcomes Experience contributing to proposals and sales activities Collaborative mindset with ability to work in cross-functional teams## WHAT YOU'LL LOVE ABOUT WORKING HEREBusiness Technology (BT) is the largest and fastest growing practice at Capgemini Invent. We are a trusted technology consulting & transformation business partner to our clients' Chief Digital Information Officers (CDIOs) and the global Capgemini Group. We combine emotional intelligence, human-centric design, and technology expertise to digitally transform our clients’ web and workplace experiences. We are successful in achieving this through our end-to-end portfolio of digital transformation service offers – Strategy, Design, Delivery, Architecture, Security and Change Management.We are delighted to have received the “Glassdoor Best Places to work UK’ accolade for 5 consecutive years, to see what it’s like to work at Capgemini Invent, visit our Glassdoor page.## NEED TO KNOWAt Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.We are a Disability Confident Employer Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:· Declare they have a disability, and· Meet the minimum essential criteria for the role.Please opt in during the application process.## CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.## ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. #J-18808-Ljbffr

BT Group seeks a Customer Solutions Design Specialist (Fortinet) to design and deliver secure, scalable enterprise networks for BT's customers. You will own Fortinet-based designs, lead workshops, and collaborate with architects, bid teams and delivery squads to enable digital transformation and robust security. In this highly visible, customer-facing role you will provide architectural guidance, govern designs to BT standards, mentor colleagues, and contribute to reusable design patterns while #J-18808-Ljbffr

Job Title: Solution Architect Req ID: 61399 Job Function: Architecture Solution and Design Posting Start Date: 16/10/2026 Posting End Date: 30/10/2026 Division: UK Business Job Location: GBR Bristol - Assembly, GBR Leeds - 1 Sovereign Street, GBR-Birmingham-Three Snowhill, GBR-Manchester-New Bailey Advertised Salary: Competitive + Market Leading Benefits We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement. Must hold or be able to achieve SC-level Security Clearance. Join our growing Solution Architecture team, where you'll play a key role in designing secure, resilient and innovative technology solutions for complex customer environments. Working closely with customers, technical specialists and delivery teams, you'll help shape end-to-end solutions that deliver real business value. This is an excellent opportunity to influence technical strategy, collaborate across multiple disciplines and support the delivery of critical transformation programmes. • Lead requirements workshops to understand customer needs and translate them into solution architectures., • Partner with WAN, LAN and Security specialists to develop integrated end-to-end solutions., • Deliver technical leadership across programmes, ensuring designs align with customer objectives and architectural standards., • Support the design and deployment of network, connectivity and data centre solutions within complex environments., • Present technical solutions and recommendations to both technical and non-technical stakeholders, building confidence and understanding., • Experience in Telecommunication and connectivity systems, including enterprise networking and service provider environments., • Ability to understand business requirements and turn them into practical solution designs and this goes hand in hand with, • Ability to create clear design documents, proposals and recommendations.Strong communication skills, with the ability to explain technical ideas clearly., • Experience designing enterprise WAN, LAN and security solutions., • Background in network engineering, technical support, network design or solution design., • Experience supporting data centre transformation or infrastructure modernisation programmes., • Knowledge of working within highly regulated or security-conscious environments., • Existing Security Clearance or experience working on security-cleared programmes. Tailored benefits make a real difference. That's why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • 10% on target annual bonus, • 25 days Holiday, • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalized maternity, paternity, and adoption leave - 18 weeks' full pay and 8 weeks' half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme - 5% from you and 10% from us, • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you're ready. With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK We're a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it's not just the technology that matters, it's what it can do to help them build stronger, smarter, more secure businesses. We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. #J-18808-Ljbffr

BT Group is seeking a Network Security Professional and Specialist for Manchester. You will lead network security operations, own critical incidents, and drive change governance in a 24/7 environment. You will contribute to secure networks while aligning with ITIL practices, delivering high-quality outcomes across multi-vendor environments. This role requires commutable presence in Manchester and eligibility for UK security clearance. #J-18808-Ljbffr

BT Group is seeking a Platform Engineer to design, build and operate scalable infrastructure across large environments. You’ll contribute to automation, security and performance while delivering reliable services that matter. The role requires on-site work and the DV security clearance. You will partner with architecture, security and software teams to implement robust technical solutions and continuously improve platforms across Ipswich, London or Manchester. #J-18808-Ljbffr

BT Group is seeking a Network Security Specialist in Manchester to lead network security operations, manage critical incidents, and drive changes within a 24/7 environment. You will coordinate across teams, ensure governance, and maintain service stability for multiple clients and vendors. The role emphasizes ITIL practices, proactive incident resolution, and ongoing improvements in security tooling and automation. #J-18808-Ljbffr

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BT plc in Manchester is recruiting an Infrastructure Engineering Professional to design, implement, and support secure IT infrastructure. You will work with cross-functional teams to deliver network and compute components, while maintaining system health and performance across multiple projects. The role emphasizes automation, collaboration with cyber security, and continuous improvement of infrastructure practices in a hybrid work environment at BT’s New Bailey office in Manchester. #J-18808-Ljbffr

BT Group is seeking a Cyber Security Operations Professional to protect BT and customers by monitoring real-time events, investigating incidents and providing remediation guidance. Based in one of our Cyber Security Operations Centres, you’ll work with SIEM/EDR tech, develop security content and r

Job Description Advanced warning of scheduled maintenance: Due to scheduled system maintenance, the career site may be unavailable from 10:00 (GMT) Friday 13 November and 06:00 (GMT) Saturday 14 November. If you experience any issues during this period, please return after 06:00 on Saturday 14 November to continue with your application. We apologise for any inconvenience this may cause. Job Title: Insight & Analytics Professional Req ID: 63667 Job Function: Service Posting Start Date: 09/11/2026 Posting End Date: 18/11/2026 Division: UK Business Job Location: GBR Belfast - Riverside Tower, GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey Advertised Salary: Competitive + Benefits Job Req ID: 63667 Posting Date: 09/11/2026 Function: Service Location: Manchester, London, Belfast, Birmingham and Bristol Salary: Competitive + Benefits About the role As an Insight & Analytics Professional, you’ll play a key role in turning operational data into meaningful insight that helps our Service teams make better, data-led decisions. You’ll develop and enhance Qlik dashboards, reporting and insight products, giving stakeholders a clear view of performance against key priorities and helping them identify trends, risks and opportunities for improvement. Working closely with stakeholders across the business, you’ll turn complex data into clear, actionable insight that supports governance, strengthens operational performance and drives the right action. You’ll also look for opportunities to improve our reporting and analytics, helping us work more efficiently and deliver better outcomes for our customers • Develop and enhance Qlik dashboards, visualisations and self-service reporting, turning operational data into clear, actionable insight., • Produce accurate and timely reporting against key performance indicators, targets and service objectives, helping teams understand performance and focus on the right priorities., • Deliver analysis and insight to identify trends, risks, performance drivers and opportunities for improvement., • Work with data from GCP, MMP and other Service systems, ensuring reporting outputs are reliable, meaningful and relevant to the business., • Partner with stakeholders to understand their reporting and insight needs, translating requirements into effective dashboards and analytical solutions., • Use data to support better decision-making, providing insight and recommendations that improve operational performance and customer outcomes., • Drive continuous improvement across reporting and analytics, identifying opportunities to automate, simplify and improve existing processes and capabilities., • Data visualisation: Strong experience using tools such as Qlik or Tableau to create clear, engaging dashboards and visualisations that turn complex data into meaningful insight., • Data analysis and interrogation: Strong analytical capability using SQL, BigQuery and GCP to interrogate data, identify trends and produce accurate, reliable insights., • Insight generation: Ability to go beyond what happened to understand why it happened and what it means, translating analysis into actionable recommendations that support better business decisions., • Experience translating business requirements into effective reporting, dashboard and insight solutions., • Experience working with operational performance data and KPI frameworks, using reporting to support performance management and service improvement., • Strong stakeholder communication skills, with the ability to present data and insights clearly to both technical and non-technical audiences., • Experience supporting continuous improvement, identifying opportunities to simplify, automate or improve reporting and analytical processes., • Advanced Excel skills, with experience using Excel to analyse, manipulate and present data effectively. Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include: • 10% on target annual bonus, • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalizedmaternity, paternity, and adoption leave – 18weeks’full pay and 8weeks’half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme – 5% from you and 10% from us, • Holiday purchase scheme You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies. #J-18808-Ljbffr

The Cyber Security Analyst performs analysis, triage, investigation, threat hunting, mitigation/remediation, and the development and communication of remediation advice to customers and internal BT teams. The role is based from one of our secure CySOCs (Cyber Security Operations Centre) and consists

Service & Network Management Tooling Expertise. Expertise in engineering automation, tooling optimisation, release management, and reducing technical debt.

Job Title: Cyber Security Professional Req ID: 63912 Job Function: Security Posting Start Date: 02/11/2026 Posting End Date: 11/11/2026 Division: UK Business Job Location: GBR Belfast - Riverside Tower, GBR Sheffield Endeavour, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey Advertised Salary: Competitive + Benefits Job Req ID: 63912 Posting Date: 02/11/2026 Function: Security Location: London, Manchester, Sheffield, Belfast Salary: Competitive + Benefits As a Cyber Security Operations Professional, you’ll play a key role in protecting BT and our customers by monitoring, identifying and responding to cyber security threats and incidents. Based within one of our secure Cyber Security Operations Centres (CySOCs), you’ll monitor real‑time security events, investigate and triage incidents, conduct threat hunting, and support mitigation and remediation activities. You’ll use security dashboards, query languages and scripts to analyse activity, identify potential threats and provide clear remediation advice to customers and internal BT teams. You’ll work across a range of SIEM and EDR technologies, supporting the development of security content, playbooks and operational processes. You’ll also work closely with customers, vendors and internal teams, building trusted relationships through clear communication, effective collaboration and consistent delivery. The role requires a strong understanding of cyber security alongside practical knowledge of IT infrastructure, operating systems, firewalls and networking. You’ll also support the introduction and development of new security products and services, using your technical expertise, initiative and judgement to help BT respond to evolving threats and customer requirements. The successful candidate must be willing to undergo National Security Vetting, including Government Security Clearance (SC) and NPPV levels, which requires residency in the UK for a minimum of five years. • Responsible for working in a Cyber Security Operation Centre (SOC) environment., • Responding to security events to SLA and following local operating procedures and playbooks., • Communicating remediation advice to customers in a standardized, understandable, and high‑quality manner., • Escalation of high priority incidents involving potential or actual breaches of protective security compliance., • Utilizes various information system documentation, inspection tools to analyses potential vulnerabilities and identifies mitigation approaches., • Supports the implementation, development and maintenance of security processes, technology, and controls., • A strong customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships and creates customer‑centric processes while promoting BTs core values., • Cyber Security Incident Analysis & Investigation: Ability to analyse, triage, investigate and respond to security events and incidents., • SIEM & Security Monitoring Experience: Practical experience using SIEM and security monitoring platforms such as Splunk, Sentinel, QRadar, CrowdStrike or LogRhythm., • Technical Security Knowledge: Good understanding of networking, firewalls, operating systems, cloud technologies and cyber security principles., • Threat Hunting Experience: Experience proactively identifying malicious activity and emerging threats., • Endpoint Detection & Response (EDR) Experience: Experience using tools such as CrowdStrike or similar EDR platforms., • Security Automation & Playbook Development: Experience creating or improving security processes, playbooks and automation., • Customer & Stakeholder Communication: Ability to communicate technical findings and remediation advice clearly to customers and internal teams., • Knowledge of Operational Technology (OT) Security: Understanding of OT environments and associated cyber security risks., • IT Service Management Tool Experience: Experience with tools such as ServiceNow (SNOW) and Jira in a security operations enviroment., • 10% on target annual bonus, • Access to an online private GP 24/7 for you and your immediate family, • Market-leading paid carers leave with up to 2 weeks off, • Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay, • Discounted EE and BT products, including mobile and broadband, • Market leading Pension scheme – 5% from you and 10% from us, • Holiday purchase scheme, • You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready. BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive. Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best. We have a singular culture that unites all our people: we are customer‑first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies. #J-18808-Ljbffr

BT plc is seeking a Cyber Security Analyst to join a specialist security team supporting national infrastructure.

Acting as a technical specialist, you'll take ownership of complex network designs, ensuring they align with customer requirements, industry best practice and BT's strategic network architecture. You'll work closely with customers, architects, project teams and bid specialists to develop innovative

You will provide 2nd line technical support for network security operations, own P1/P2 incidents, lead resolution under pressure, and drive ITIL-aligned change management and continual improvement with multi-vendor teams.

BT is seeking a Software Engineering Manager to lead a team delivering secure government software contracts and modernising services for UK government clients.

BT Business in Manchester is seeking a Security Contract Delivery Specialist to own governance, risk and compliance for the contract lifecycle. The role focuses on developing, implementing and maintaining security governance for assigned contracts, with a strong emphasis on SC clearance readiness, a

Job Description Job Title: Network Security Professional and Specialists Req ID: 63674 Job Function: Cyber Security Posting Start Date: 23/10/2026 Posting End Date: 04/11/2026 Division: UK Business Job Location: GBR-Manchester-New Bailey Advertised Salary: Competitive + Benefits Job Req ID: 63674 Posting Date: 23rd October 2026 Function: Cyber Security Hours: Full Time (Shift) Location: Manchester Salary: Competitive + Benefits (Internal banding D) BEFORE APPLYING PLEASE NOTE: All candidates must be commutable to Manchester, hold or able to hold SC (security clearance - minimum 5 years UK working history) and be a sole UK National Passport holder. The Network Security Specialist is a key pillar within the Secure Networks team, reporting to the Network Security Operations Manager This role is critical to the successful delivery and support of customer security services, combining technical leadership, operational responsibility, incident ownership, and change governance to ensure high-quality outcomes across a 24/7 environment. • Provide technical leadership across Network Security Operations, acting as a key decision-maker within the team and supporting delivery from a 3rd Line / SME perspective., • Take ownership of critical (P1/P2) security incidents, providing technical leadership during high-priority outages or security events, driving resolution, stakeholder communication, and service restoration., • Own and support change management activities, ensuring all changes are risk-assessed, peer-reviewed, implemented to a high standard, and aligned with governance and customer expectations, • Lead and promote best practice across ITIL frameworks, ensuring effective service delivery, incident management, and continuous improvement. Industry-recognised security certifications (or equivalent experience), such as: • Palo Alto PCNSE, • Palo Alto Firewalls, • F5 Load Balancers & Web Application Firewall (WAF), • Forescout NAC, • Netskope, • Supporting critical (P1/P2) incidents, driving technical resolution under pressure, • Managing and implementing complex changes in line with governance and risk control processes, • Maintaining service stability across multi-customer, multi-vendor environments, • Network automation and continuous improvement, • Experience with automation, scripting, or tooling to improve operational efficiency, • Competitive salary and on-target bonus plan, • Flexible and smart working, • Training and development opportunities, • Competitive share options and pension scheme, • Access to discounts on BT & EE products, • 25 days annual leave (not including bank holidays), • 3 days paid volunteering a year, • Weekly Hours: 37.5 (Shift pattern), • Salary: Level D, • Position Type: Full-time, • Contract: Permanent Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market. With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with. If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment. #J-18808-Ljbffr

BT Group is seeking an Insight & Analytics Professional to turn operational data into meaningful insight that supports service decisions. You will develop and enhance Qlik dashboards and self-service reporting to give stakeholders a clear view of performance against priorities and help identify trends and opportunities. You will collaborate with cross-functional teams to turn complex data into actionable insights, drive governance and improve reporting and analytics for more efficient operations #J-18808-Ljbffr

BT Group is recruiting a Solution Architect to design secure, resilient technology solutions for complex customer environments.You will work with customers, technical specialists and delivery teams to shape end-to-end solutions that deliver real business value.This role offers a hybrid work pattern

BT Group is seeking a Network Security Professional in Manchester to join the UK Business division. The role requires SC clearance and sole UK national status, with a 24/7 security operations focus and change governance responsibility. You will own major incidents, provide technical leadership, and work within ITIL-aligned processes to ensure high-quality outcomes across a 24/7 environment. #J-18808-Ljbffr

BT plc in the United Kingdom is hiring a Cyber Security Ops Professional (Shift) to monitor and protect BT and customer environments using SIEM, XDR and threat intelligence. You will perform analysis, triage, investigation, threat hunting, remediation, and communicate guidance to customers and internal BT teams from one of our CySOC centres, covering 24x7 operations. The role requires NPPV3 and SC security clearances with at least 5 years UK working history. #J-18808-Ljbffr

Own contract IA Governance Risk and Compliance position for the life of the contract. Identify and understand all elements of contractual security obligations for assigned customer contracts. Job Title: Security Contract Delivery Specialist.

Job location: GBR Cheltenham TE, GBR Ipswich - A04 Adastral Pk, GBR-Manchester-New Bailey.Advertised salary: Competitive Salary + Benefits.Internal closing date: 12/11/26.Due to the sensitive nature of this role, you may be required to undergo DV (Developed Vetting) level Security Clearance (governm

Job Title: Customer Solutions Design Specialist (Fortinet) Job Function: Architecture Solution and Design Job Location: GBR Bristol - Assembly, GBR-Birmingham-Three Snowhill, GBR-London-BTHQ One Braham, GBR-Manchester-New Bailey Advertised Salary: Competitive + Market Leading Benefits About the role

Job Title: Director, Cyber Security & Fraud | Financial Services. Knowledge of areas such as secure networking, cloud security, Zero Trust, AIOps, AI SecOps, identity, encryption, sovereign services or quantum-safe security. Knowledge of cybersecurity operating models, frameworks, threats and securi

BT Group is recruiting for a Director, Cyber Security & Fraud | Financial Services to shape cyber and fraud resilience for financial institutions. The role entails leading discussions with executives, aligning BT capabilities to customer needs, and driving strategic investments across cyber resilience and digital trust. Based in the UK with a hybrid working model, the role offers senior leadership opportunities, competitive benefits, and a path to influence market-leading security solutions in #J-18808-Ljbffr

Software Engineering Manager (Oracle).Assessment & Qualifications Delivery.Rotherham, Manchester or London, UK.This role aligns with positions typically advertised in the external market as.Oracle Engineering Manager, Oracle Development Manager or Oracle Technical Lead.At Pearson we add life to a li

Software Engineering Manager (Oracle).Assessment & Qualifications Delivery.Rotherham, Manchester or London, UK.This role aligns with positions typically advertised in the external market as.Oracle Engineering Manager, Oracle Development Manager or Oracle Technical Lead.At Pearson we add life to a li

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We sort blue arrow bt jobs with better pay, shorter commutes and sooner starts in mind.

BT Group is seeking a senior network design leader to oversee secure, resilient solutions. The role involves occasional travel to other locations as part of BT Business transformations.

HGV Class 1 Drivers Wanted – No Loading, Just Driving.Warrior Link Ltd – Logistics in Operation – We are working on behalf of the worlds largest online retailer and currently expanding our fleet and looking for skilled HGV Class 1 Drivers to join our professional team.This is a straightforward

Where those who love pizza can be their true self.Plus tips - You'll receive tips/Tronc* .Wellbeing Support for you and your family .Referral Bonus of €450 for referring pizza chefs and €1150 for referring managers .Learning and Development Opportunities to invest in you .You’ll be the

Holiday Cottage Cleaner - Stockport.We’re looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages at Lyme Park.We have two cottages at Lyme: one located within Lyme Park (Stockport postcode) and the other just outside the park boundary (Macclesfield postcode).You'll receive t