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Business analytics jobs in United Kingdom

  • Customer Relations Manager
    Customer Relations Manager
    3 days ago
    Full-time
    London

    Main Duties and Responsibilities • Manage and develop ongoing relationships with key clients and policyholders of Belgravia Indemnity Service, acting as the primary point of contact for policy, renewal, and escalated queries on E ASher Ltd's behalf., • Act as liaison between E A Sher Ltd's administrative/support staff, Belgravia Indemnity Service's insurers and underwriters, and clients to ensure policies, renewals, and claims are administered to the standard and timescale expected., • Lead, supervise, and develop a team of customer relations/client service staff employed by E A Sher Ltd, setting objectives, monitoring performance, and providing coaching and training., • Design and implement customer service policies, standards, and procedures to ensure consistent, professional handling of client queries across phone, email, and in-person channels., • Investigate and resolve escalated client complaints (e.g. relating to policy administration, claims handling, renewals, or service quality) promptly and effectively, identifying root causes and implementing corrective actions to prevent recurrence, in line with FCA complaint-handling requirements applicable to Belgravia Indemnity Service., • Monitor client satisfaction through feedback, surveys, and key performance indicators, and use findings to drive continuous improvement., • Analyse client accounts and policy/renewal data to identify trends, risks, and opportunities for improved retention and growth of the client base., • Liaise closely with E A Sher Ltd's administrative and consultancy teams and Belgravia Indemnity Service's compliance, claims, and underwriting functions to ensure client needs and feedback inform service delivery., • Manage and maintain the CRM system used to support Belgravia Indemnity Service's client base, ensuring data accuracy and effective use of reporting tools., • Prepare regular reports for E A Sher Ltd's senior management on client relations performance, complaint trends, and service levels., • Support policy/account reviews and renewal negotiations with key clients, working to protect and grow account value on behalf of Belgravia Indemnity Service., • Ensure compliance with FCA regulatory requirements, Treating Customers Fairly (TCF) principles, data protection legislation (UK GDPR), and internal policies of both E A Sher Ltd and Belgravia Indemnity Service in all client-facing activity., • Manage departmental budgets and resources as required. Person Specification Essential • Proven experience in a customer relations, account management, or client relationship role, with some experience of managing or supervising staff., • Strong written and verbal communication skills., • Excellent problem-solving skills and the ability to manage escalated or sensitive issues diplomatically., • Proficient in CRM software and Microsoft Office applications., • Strong organisational skills with the ability to manage competing priorities., • Good understanding of customer service best practice and data protection requirements. Desirable • Bachelor's degree in business, Marketing, Communications, or a related field (or equivalent experience)., • Experience within insurance broking, underwriting support, or financial services., • Working knowledge of FCA regulatory requirements for insurance intermediaries, including complaint handling and Treating Customers Fairly (TCF)., • Professional qualifications such as Cert CII (or working towards) are an advantage. Skills • Leadership and team management, • Relationship building and stakeholder management, • Analytical and data-driven decision-making, • Negotiation and conflict resolution, • Attention to detail

    No experience
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  • Digital Marketing Manager
    interview badgeInterviews today
    Digital Marketing Manager
    4 days ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

    No experience
    Easy apply
  • Procurement Manager
    Procurement Manager
    5 days ago
    Full-time
    London

    The Ascott Limited UK Corporate Office is seeking a qualified, experienced and capable Procurement Manager to become part of our Procurement team, supporting our properties. Reporting to the Procurement Director, being responsible for the purchase of goods and services to ensure that the Group's European lodging sites operational needs are met. As the Procurement Manager , you will be responsible for: Purchasing goods, materials, components and/or services in line with specified cost, quality and delivery targets Identifying and evaluating potential suppliers, developing strategies, and negotiating contracts to secure the best possible prices and terms Creating long-term plans for specific categories of goods and services Preparing reports on procurement activities, analysing data to identify trend Collaborating with various departments within our properties to understand their procurement needs and ensure those needs are met Sourcing environmentally friendly products and services Ensuring contracts are properly managed and adhered to, including renewals and performance monitoring Managing inventory levels to optimize stock turnover and minimize holding costs Staying informed about market trends, new products, and potential suppliers to identify opportunities for improvement and innovation Conducting cost analysis, setting benchmarks, and identifying opportunities to reduce costs without compromising on quality Building and maintaining strong relationships with key suppliers, ensuring timely delivery of goods and services, and resolving any issues that may arise Assess tenders and quotations from potential suppliers Prepare required documents in line with final negotiations with selected suppliers and in line with organizational targets and requirements. To be successful in the role of Procurement Management , we require: Bachelor's degree in a related field (e.g., supply chain management, business administration and/or finance) Proven experience in Procurement and Strategic sourcing, preferably within the hospitality industry Strong negotiation, communication, and relationship management skills Proficiency in relevant software and tools, such as procurement systems and Microsoft Office Suite Excellent analytical and problem-solving skills Strong communication (written/spoken) English & French at business level Ability to work independently and as part of a team Minimum 8 years of experience of relevant working experience in purchasing Background and or experience within technical services purchasing (vendor management, contractor’s, hard services) Certification from Chartered Institute of Purchasing & Supply (CIPS) a plus Experience in integration activities and change management. This is your opportunity to be part of our team as a Procurement Manager . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Recruitment Referral Incentive Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Multilingual, Negotiating skills, Organisation Skills, Attention to Detail, Problem Solving

    No experience
    Easy apply
  • Digital Performance & CRM Manager
    Digital Performance & CRM Manager
    6 days ago
    Full-time
    London

    Reporting to the Head of Marketing and working alongside the Marketing Manager, you will play a key role in driving marketing performance across [Firmdale Hotels'](http://www.firmdalehotels.com) eleven properties in London and New York. Using data-driven insights, you will help grow customer acquisition and engagement across our hotels and restaurants through targeted digital marketing campaigns. You will thrive on working with large datasets, uncovering the stories behind the numbers and transforming them into actionable insights that drive performance. You will collaborate with teams across the business, from General Managers to Revenue and IT, connecting data points and developing a strong understanding of both our brand and our guests. ++RESPONSIBILITIES++ CRM & Email Marketing • Own the data integrity and performance of the Firmdale Hotels CRM database, implementing best practices for governance, auditing and data cleansing in partnership with the Marketing Manager., • Drive sustainable database growth across key customer touchpoints, identifying opportunities to enhance guest understanding while maintaining brand integrity and privacy standards., • Analyse audience and booking data to identify seasonal trends, customer behaviours and revenue opportunities, creating targeted B2B and B2C audience segments., • Partner with operational teams to optimise our integrations with wider group booking platforms (SevenRooms, OpenTable, Opera etc.) and leverage customer insights to increase opt-ins, engagement and retention., • Oversee third-party CRM integrations, ensuring data flows seamlessly and systems operate effectively., • Work closely with the Data Protection Officer (DPO) to ensure GDPR compliance and continuously improve data capture, management and retention processes. Paid Digital Marketing • Develop customer acquisition and retention strategies with individual performance metrics, analysis and campaign optimisation., • Support our external agencies with the planning, management and optimisation of paid media campaigns, including PPC, Google Hotel Ads, social media (Meta) and emerging AI-driven advertising platforms., • Monitor campaign performance, provide actionable insights and collaborate with agency partners to maximise return on investment., • Deliver analysis and reporting on all paid media activity, identifying opportunities to improve targeting, engagement and conversion. SEO, GEO & AI • Collaborate with our SEO agency and wider marketing team to improve organic visibility, onsite SEO performance and Generative Engine Optimisation (GEO)., • Lead evaluation of emerging AI technologies, recommending and implementing initiatives that enhance brand visibility across AI search platforms and improve marketing intelligence capabilities. Website & Digital Experience • Work with the Marketing Manager to support the ongoing optimisation of website structure, user experience and conversion performance., • Work with agency partners to refine analytics implementation and measurement frameworks., • Develop and maintain tracking standards, including UTM governance and campaign attribution., • Oversee website-related system updates and ensure digital platforms remain fit for purpose. Strategy, Insights & Reporting • Spearhead digital transformation initiatives seeking out new opportunities to develop and improve the digital marketing function., • Monitor and report on digital performance across the brand and individual hotels, analysing traffic, engagement, database growth, leads and conversions., • Develop and maintain a robust tracking strategy for all marketing campaigns and activations to ensure that we can measure performance across multiple channels (email, social, search, PR and website)., • Work closely with the revenue team to develop data-driven tactical strategies to increase bookings across the hotels at key times of the year and at key parts of the sales funnel, • Manage reporting dashboards and visualisation tools (GA4, TapClicks and other platforms), ensuring stakeholders have access to clear, actionable insights., • Oversee Google Tag Manager and ensure accurate tracking across all digital touchpoints., • Identify growth opportunities across rooms, restaurants, bars and wider hotel experiences through customer and performance analysis., • Communicate insight-led recommendations, successes and key learnings to stakeholders, helping shape future marketing strategy. ++Location and Hours:++ • 9am to 6pm Monday to Friday, based at our Head Office in Soho., • Comfortable working on-site across multiple hotel locations and maintaining a visible presence to embody and represent the brand. ++REQUIREMENTS++ • At least 5 years' experience in digital marketing, preferably in the luxury hospitality sector working across hotels and restaurants, • Strong knowledge of the Google Suite including GTM and GSC, • Comfortable working with large datasets and translating them into actionable recommendations, • Experience working with a restaurant reservation platform, preferably SevenRooms and/or OpenTable, • Strong understanding of Google Ads, SEO, GEO and paid search, • A good understanding of the evolving digital landscape, including AI, • Data-orientated and proactive, • A genuine interest in hospitality and design, • Highly organised with meticulous attention to detail, • Excellent communication and presentation skills

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  • Operations Graduate
    Operations Graduate
    6 days ago
    Full-time
    London

    OPERATIONS GRADUATE - LONDON HQ As Operations Graduate, you’ll support the teams behind the scenes that keep our properties running smoothly and our guest experiences exceptional across edyn’s portfolio of brands. Working closely with property teams and central functions, you’ll gain hands-on experience across operational performance, reporting, process improvement, and service delivery. You’ll help monitor performance, support operational initiatives, maintain standards, and identify opportunities to make the way we work even better. This role is perfect for someone who is curious, organised, and enjoys understanding how things work. Combining analytical thinking with a proactive approach, you’ll play an important part in supporting our operations function and contributing to the continued growth of our hospitality business. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Coordination & Administration Support the coordination of operational activities between Head Office and property teams. Assist in maintaining central operational procedures, policies, and process documentation. Monitor the completion of operational actions and follow up with relevant stakeholders where required. Support the rollout of new operational initiatives, tools, and ways of working across the portfolio. Performance Monitoring & Reporting Assist in preparing daily, weekly, and monthly operational performance reports for senior management. Consolidate data from multiple properties and systems to support business reviews and operational decision-making. Monitor key operational metrics, identify trends, and escalate potential risks or performance issues where appropriate. Support the preparation of presentations, dashboards, and analysis for operational meetings and reviews. Cross-Functional Stakeholder Support Work closely with Finance, Commercial, HR, Technology, and other central functions to support operational priorities. Provide operational information and administrative support for cross-functional projects and initiatives. Assist property teams with queries relating to operational processes, reporting requirements, and system usage. Build effective working relationships with stakeholders across the business. Compliance & Governance Support Assist with the coordination of operational compliance activities, including audit tracking and policy adherence. Maintain records of compliance actions and ensure documentation is complete and up to date. Support the monitoring of operational standards and governance requirements across multiple jurisdictions. Ensure operational activities are carried out in line with company policies and relevant regulatory requirements. Continuous Improvement & Projects Participate in operational improvement projects and strategic business initiatives. Help identify opportunities to improve efficiency, standardise processes, and enhance operational effectiveness. Support the testing, implementation, and review of new systems, reporting tools, and operational processes. Contribute ideas and feedback to support the ongoing development of the Central Operations function. THE FIRE YOU CARRY You will be self-motivated, organised, and outcome-focused, looking to achieve all metrics and expectations set in terms of task delivery. Strong attention to detail and the ability to manage multiple priorities effectively. Excellent communication and interpersonal skills, with the confidence to work with stakeholders across different functions and levels of the business. Strong analytical and problem-solving skills, with the ability to interpret operational data and identify insights. A proactive approach to learning and continuous improvement MS Office skills, particularly Excel, Word, and PowerPoint. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Business Management, Operations Management, Hospitality Management, or a related field. Previous internship, placement, or work experience in operations, business support, consulting, or hospitality is desirable. Experience working in a multi-site, hospitality, or service-based organisation WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • F&B Procurement Intern
    F&B Procurement Intern
    6 days ago
    Full-time
    London

    6–9 month paid internship · Starting October 2026 Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger, built around one simple idea: bring people together through great Italian food. In the UK & Ireland, that idea now lives across nine trattorias in four cities - Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin. Every dish is made fully from scratch, every restaurant is a spectacle, and every guest leaves with a smile, all at a fair price. We believe hospitality is a genuine career path, and we're always looking for people who want to grow with us. We're now looking for a driven F&B Procurement Intern to join our F&B UK & Ireland team! Your Mission Reporting to our F&B Manager and Procurement Manager, you'll help make sure every Big Mamma trattoria in the UK & Ireland has what it needs, from food and drink to crockery and glassware, while getting exposure to projects at group level. Procurement • Help manage stock levels across our UK & Ireland central warehouse, placing orders that balance supplier lead times, seasonal menu changes, consumption levels and expiry dates, all while minimising waste, • Be the link between our restaurants, logistics providers and suppliers, so day-to-day F&B needs are always covered, • Support sourcing and negotiations with data and analysis, • Help keep our F&B purchasing databases accurate and clean at group level, • Contribute to monthly purchasing budget tracking and help analyse price, volume and inflation trends Logistics • Find practical, efficient solutions to day-to-day supply and distribution issues, • Support the import process for products, liaising with agents, handling government declarations and collecting documentation Menu Management • Help keep our recipe database, POS tools, menus and dietary information sheets accurate and current CSR Projects • Contribute data to our B-Corp reporting and our Mission-Driven Company (Société à Mission) report, • Track our Product Pride KPIs, • Help launch a new supplier questionnaire campaign and track supplier documentation on social and environmental commitments About You The ideal candidate can demonstrate: • Right to work in the UK (we're unable to sponsor visas for this internship), • Fluent in English and French, • A Bachelor's degree (or equivalent), or in your final year of a Master's, in Business, Economics, F&B Management, Engineering or Mathematics, • Outstanding organisational skills, • A genuine passion for food & beverage, • Strong Excel/Google Sheets skills, • A practical mindset with a real interest in operations, • Analytical thinking and a good understanding of finance, • Excellent communication skills Our offer to you • 6–9 month paid internship, starting October 2026, • Employee discount across our UK & Ireland restaurants, • Mental health & wellbeing support, • Hands-on exposure to procurement, logistics, menu management and CSR at group level within a fast-growing hospitality business, • Mentorship from our F&B Manager and Procurement Manager Big Mamma Ltd is an equal opportunity employer. We're building an inclusive team and don't discriminate on the basis of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected under UK law. #joinbigmammauki

    Easy apply
  • Marketing Manager
    Marketing Manager
    7 days ago
    £45000–£52000 yearly
    Full-time
    Borehamwood

    Job Title: Marketing Manager Job Type: Full Time (Permanent) Salary: from £45,000 per annum Location: London Start date: As soon as possible Reporting to: Director The Marketing Manager is responsible for developing and executing marketing strategies that promote the company’s real estate portfolio and property management services, drive revenue growth, and enhance brand visibility. This role involves team leadership, client and stakeholder engagement, campaign management, and close collaboration with senior management to ensure marketing activities are aligned with the company’s overall commercial and investment objectives. Job Descriptions • Collaborate with senior leadership to define the range of real estate services offered, including property acquisition, sales, lettings, and management solutions., • Contribute to the development of sales and leasing strategies and assist in setting achievable revenue and occupancy targets based on market conditions and business objectives., • Conduct market research, surveys, and competitive analysis to understand property market trends, tenant demand, investor expectations, and competitor activity., • Evaluate customer and tenant responses to property offerings, pricing structures, presentation standards, and service delivery to inform strategic decisions., • Compile and analyse sales, lettings, and occupancy data to assess performance against agreed targets., • Develop proposals for marketing campaigns and promotional activities that effectively target buyers, tenants, investors, and property owners., • Produce regular reports for senior management detailing marketing performance, client feedback, portfolio insights, and market developments., • Provide strategic recommendations to enhance property marketing, leasing performance, and brand positioning., • Manage and mentor the marketing team to ensure the effective delivery of marketing strategies across all property services., • Oversee content creation, digital marketing, branding, advertising, and property-focused promotional initiatives., • Foster strong relationships with existing and prospective clients, tenants, investors, and business partners through proactive communication and tailored engagement., • Support the negotiation of new business opportunities, including property management contracts, sales mandates, and leasing agreements., • Assist in preparing detailed property marketing specifications, including promotional planning, messaging, and alignment of marketing materials with asset positioning and client expectations. Required Skills & Qualifications: • A Bachelor's degree that is equivalent to RQF Level 6, • Proven experience in real estate or property management, or a related professional services sector., • Strong leadership and team management skills, • Proficiency in digital marketing tools, property portals, and analytics platforms, • Excellent communication, negotiation, and organisational abilities, • Strategic and commercially focused thinker with strong attention to detail

    Immediate start!
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  • Marketing Manager
    Marketing Manager
    8 days ago
    Full-time
    London

    CIRCULAR CARE LTD VACANCY – MARKETING MANAGER Job Title: Marketing Manager Employment Type: Full-Time, Permanent Hours: 37.5 hours per week Location: United Kingdom Salary: 42,500 per annum About the Role CIRCULAR CARE LTD is looking for a motivated and experienced Marketing Manager to develop and implement the company's marketing strategy and support its continued business growth. The successful candidate will be responsible for managing marketing campaigns, advertising, digital marketing, market research, brand development and business development activities. Key Responsibilities • Develop and implement marketing strategies and annual marketing plans., • Plan and manage advertising and promotional campaigns., • Conduct market research and analyse customer and competitor information., • Identify new markets and business development opportunities., • Manage website, social media and other digital marketing activities., • Develop marketing content, promotional materials and company communications., • Monitor marketing campaigns, advertising performance and customer enquiries., • Analyse marketing data and prepare reports for senior management., • Support customer acquisition and business development activities., • Build and maintain relationships with customers, business partners and external stakeholders., • Manage external marketing suppliers and agencies where required., • Work closely with the Managing Director and other departments to achieve, • business objectives. Essential Requirements • Relevant qualification or experience in Marketing, Business, Communications or a related field., • Previous experience in marketing, business development or a similar professional role., • Good knowledge of digital marketing, advertising and social media., • Strong market research and analytical skills., • Excellent written and verbal communication skills., • Strong organisational and project management skills., • Good knowledge of Microsoft Office. Desirable • Experience in the health and social care sector., • Experience in business-to-business marketing and business development. What We Offer • Full-time permanent position., • Professional and supportive working environment., • Opportunity to take responsibility for the company's marketing strategy and business development., • Opportunity for career development. How to Apply Please send your CV and a covering letter explaining your relevant experience and suitability for the role to: Closing Date: 18/09/2026 CIRCULAR CARE LTD is an equal opportunities employer and welcomes applications from suitably qualified candidates.

    Immediate start!
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  • Business Development Manager
    Business Development Manager
    18 days ago
    £55200 yearly
    Full-time
    London

    VACANCY: Sales Accounts & Business Development Manager Jug & Bottles — 155 Plaistow Rd, London E15 3ET Salary: £55200 Hours: 37.5 hours per week Contract type: Permanent About the role Jug & Bottles is looking for an experienced and proactive Sales Accounts and Business Development Manager to join our team in Stratford. You will plan, organise and carry out market research to support our marketing and sales activity, helping us grow our customer base and strengthen relationships with existing accounts. This is a great opportunity for someone with a strong commercial instinct who enjoys working closely with senior colleagues to shape sales strategy, while also getting hands-on with customer accounts, reporting and staff development. Key responsibilities You will liaise with senior staff to determine the range of goods or services to be sold, contributing to the development of sales strategies and the setting of sales targets. You will discuss requirements with clients, carry out surveys and analyse customer reactions to product, packaging and price. You will compile and analyse sales figures, prepare proposals for marketing campaigns and promotional activities, and undertake market research. You will also handle customer accounts directly, recruit and train junior sales staff, produce reports and recommendations on marketing and sales strategy for senior management, and keep up to date with our products and the wider competitive landscape. What we're looking for Candidates should hold GCSEs/A levels (or equivalent, such as a BTEC/SQA award or degree) and/or have relevant sales or business development experience. A professional qualification from the Chartered Institute of Marketing or a similar recognised sales body is desirable but not essential. We're looking for someone with strong communication and analytical skills, commercial awareness, and the confidence to manage and mentor junior staff. How to apply Please send your CV and a short covering letter or apply in person at 155 Plaistow Rd, London E15 3ET.

    No experience
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  • Software Developer
    Software Developer
    20 days ago
    £15–£25 hourly
    Part-time
    Orpington

    Create and Evaluate Challenging Practical AI Prompts - Industry Practitioners Needed (English) • Machine Learning, • Posted Aug 22, 2026 Can AI Tackle Your Industry’s Most Complex Challenges? Help advance AI by creating practical, industry-specific prompts that test its capabilities. We are seeking experienced professionals based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 to develop high-quality AI prompts informed by their industry knowledge and hands-on experience. As an Industry Practitioner, you will create realistic, domain-specific questions and scenarios that reflect the challenges professionals encounter in their work. You will also evaluate AI-generated responses for accuracy, relevance, clarity, and overall quality. You will review responses against established guidelines, identify errors or areas for improvement, and provide consistent ratings and feedback. Ideal candidates have strong analytical skills, excellent attention to detail, and proficiency in the required language. Your contributions will help improve the accuracy and effectiveness of advanced AI systems across a range of business and professional settings. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐒𝐩𝐞𝐜𝐢𝐟𝐢𝐜𝐬: The freelancer will create realistic, work-related prompts that reflect tasks they may encounter in their day-to-day professional life. Each domain-specific prompt must meet the following requirements: ● State a clear objective. ● Specify the required inputs and expected outputs. ● Clearly define all constraints and requirements. ● Use consistent terminology and provide enough context to eliminate critical ambiguity. ● Be fully self-contained and not depend on unstated assumptions or information known only to the prompt creator. ● Represent a practical and authentic workplace task. ● Not be generated or written using AI tools. Submissions should reflect the freelancer's own knowledge, experience, and input. 𝐂𝐨𝐦𝐩𝐞𝐧𝐬𝐚𝐭𝐢𝐨𝐧: ● Prompt creation: $3 USD for each successfully completed prompt. The current average benchmark is 6 prompts per hour, or approximately 10 minutes per prompt. ● Response evaluation: $1 USD for each successfully completed evaluation. The current average benchmark is 12-20 cases per hour. ● Payments are calculated based on the total number of approved prompts and evaluations. Disclaimer: Each task/milestone activation guarantees a minimum payment of $5 USD, provided the freelancer meets the required SLA and successfully completes the assigned brief in accordance with the task requirements. 𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬: ● Must be an industry practitioner based in the 𝐔𝐧𝐢𝐭𝐞𝐝 𝐊𝐢𝐧𝐠𝐝𝐨𝐦 ● A practitioner in any of the following fields or domains: • Finance & Consulting, • Product & Design, • Data & AI, • Integrated Operations, • In personal entrepreneurship / Entrepreneurs, • E-Commerce and LIVE, • Marketing & Sales, • Content Creation / Content Creators, • Functions & Support, • KOL, • Others ● Preferably have hands-on experience using AI tools (e.g. ChatGPT, Claude, Gemini, Copilot, Codex, etc.) ● Native/fluent 𝐄𝐧𝐠𝐥𝐢𝐬𝐡 speaker ● Can communicate in English for communication across a global based team. Please submit your proposal, along with relevant highlights or samples from your experience for consideration. 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 𝐏𝐫𝐨𝐜𝐞𝐬𝐬: To be considered for this project, the freelancer must complete this form (this will take less than 10 minutes to complete): https://forms.gle/LboWWQZ9pE76UN8t7 𝐀𝐜𝐜𝐞𝐩𝐭𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐂𝐨𝐧𝐭𝐢𝐧𝐠𝐞𝐧𝐜𝐢𝐞𝐬: • Please note that participation in this project is contingent upon successful completion of onboarding and available tasks to work on., • Freelancers are paper screened to ensure they are eligible for hire, • Offer is sent from the client once a freelancer is deemed eligible for hire 𝐍𝐞𝐱𝐭 𝐬𝐭𝐞𝐩𝐬: • Submit your proposal, • Complete the Google Form linked above, • Submitted responses will be reviewed, and only eligible candidates will be contacted, • If you receive an offer, provide documentation as requested to the Upwork Compliance team, • Accept your offer, • The hiring manager will contact you when they're ready for you to begin work 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐭𝐢𝐚𝐥𝐢𝐭𝐲: As you go through the proposal process with this client, please keep in mind the confidentiality agreement in section 15 of the Upwork User Agreement. Note that any and all information received from or about this client is subject to the confidentiality agreement and may not be disclosed to anyone. Disclosure: All payments are split in half with the agency

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  • Social Media Executive
    Social Media Executive
    26 days ago
    £25000–£35000 yearly
    Full-time
    London

    We’re looking for a creative, organised and social-media-savvy to join our team who has a passion for luxury interior design, furniture and architecture. You’ll be responsible for creating engaging content across our social media platforms, helping to grow our online presence and connect with our audience. This role is ideal for someone who understands social media trends, enjoys producing original content and can turn ideas into posts that attract attention and encourage engagement. Key Responsibilities • Plan, create and publish content across platforms such as Instagram, TikTok, Facebook, LinkedIn, Pinterest and YouTube., • Produce short-form videos, photos, graphics, captions and other engaging content., • Develop and manage a consistent social media content calendar., • Film and edit videos for social media campaigns and everyday posts., • Write clear, engaging captions that reflect our brand’s tone of voice., • Monitor social media trends and identify opportunities for relevant content., • Respond to comments and messages while helping to build an active online community., • Work with the wider team to support campaigns, promotions, events and product launches., • Review content performance and use insights to improve future posts., • Ensure all content is accurate, on-brand and published on schedule., • Create business digital collaterals Skills and Experience • Previous experience creating content for brands, businesses or personal social media channels., • A strong understanding of major social media platforms and how their audiences differ., • Confident filming and editing short-form video content., • Experience using tools such as Adobe Creative Cloud or similar software., • Strong written communication and copywriting skills., • A good eye for design, photography and visual storytelling., • Ability to manage multiple tasks and meet deadlines., • Creative, proactive and comfortable appearing on camera when required., • Knowledge of social media analytics and performance reporting is an advantage.

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  • Accounting Technician
    Accounting Technician
    1 month ago
    £33000–£50000 yearly
    Full-time
    London

    TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. TENGFEI INTERNATIONAL LTD – Oxford Salary: £33,000 per annum Hours: 37.5 hours per week Full-time TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. Key Responsibilities · Maintain accounting records and prepare journals and reconciliations. · Assist with management accounts, year-end accounts, VAT and payroll records. · Review financial information and investigate accounting discrepancies. · Support overseas clients with UK accounting and financial compliance requirements. · Communicate with clients to obtain records and resolve accounting queries. · Work closely with the Financial Director and other internal professional teams. Candidate Requirements · Degree, professional training or relevant experience in accounting, finance or a related field. · Previous accounting, banking, fund accounting or financial services experience would be advantageous. · Good knowledge of bookkeeping, financial reporting and accounting procedures. · Strong numerical, analytical and organisational skills. · Good written and verbal communication skills in English. · Mandarin language skills would be advantageous due to the company’s growing portfolio of Chinese-speaking corporate clients. · Experience working with international or cross-border clients would be advantageous. Work location: Oxford, United Kingdom

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  • Market Research Analyst
    Market Research Analyst
    1 month ago
    £35000–£43000 yearly
    Full-time
    London

    Market Research Analyst – Charminar Restaurant Ltd About the Role Charminar Restaurant Ltd is expanding across London, and we are looking for a Market Research Analyst to help us understand customer behaviour, food trends, competitor activity, and opportunities for growth. This role is essential for improving menu performance, pricing strategy, marketing campaigns, and overall business expansion. Key Responsibilities • Analyse customer data from dine‑in, takeaway, Uber Eats, Deliveroo, and other platforms, • Research local market trends, popular cuisines, and emerging food preferences, • Conduct competitor analysis (pricing, menu items, promotions, customer reviews), • Evaluate the performance of existing menu items and recommend new dishes, • Track sales trends across branches and identify growth opportunities, • Prepare clear reports and insights for management, • Support marketing campaigns with data‑driven recommendations, • Monitor industry trends in the UK restaurant sector, • Maintain organised research documentation and dashboards Skills & Qualifications • Strong analytical and problem‑solving skills, • Proficiency in Excel, Google Sheets, and analytics tools, • Ability to interpret data and present insights clearly, • Excellent communication and report‑writing skills, • Knowledge of market research methods and basic statistics, • Experience in hospitality, retail, or food industry research is an advantage, • Ability to work independently and manage multiple tasks What We’re Looking For • Someone proactive, curious, and comfortable working with numbers, • A fast learner who understands customer behaviour and food trends, • Strong organisational skills, • A team player who can collaborate with marketing, operations, and management.

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  • Social Media Manager
    Social Media Manager
    1 month ago
    £40000–£42000 yearly
    Full-time
    London

    The Social Media Manager will be responsible for developing and managing AP3 Group's digital presence to support business growth within the UK solar installation sector. The role involves creating and executing social media strategies across major platforms, producing engaging content that promotes the company's residential and commercial solar services, managing paid and organic campaigns, and strengthening brand awareness. Responsibilities include planning content calendars, creating written and visual content, monitoring audience engagement, responding to enquiries, analysing campaign performance, identifying market trends and competitor activity, and preparing performance reports for senior management. The role will work closely with sales, project and management teams to promote completed installations, customer success stories and new services. Applicants should hold a degree in Marketing, Communications, Digital Media, Business or a related field, or have previous relevant work experience in social media management, digital marketing or content creation. Strong communication, creativity, organisational and analytical skills are essential.

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  • Business Development Executive
    Business Development Executive
    2 months ago
    £26200–£28000 yearly
    Full-time
    Uxbridge

    Job Title: Business Development Executive (SOC Code: 3554) Company: Nails with Dee Ltd Location: Uxbridge, London Employment Type: Full-time, Permanent Salary: £41,700 – £43,000 per annum About the Role The Business Development Executive will play a key role in supporting the company's expansion strategy by identifying new business opportunities, conducting market research, developing commercial relationships, and contributing to mergers, acquisitions, and branch development projects. The successful candidate will work closely with senior management to develop growth strategies, strengthen relationships with business partners, negotiate commercial opportunities, and support the successful launch and development of new salon locations. Key Responsibilities • Conduct market research and competitor analysis to identify growth opportunities, acquisition targets, and emerging trends within the UK nail and beauty industry., • Identify and develop new business opportunities through networking, market intelligence, referrals, and commercial partnerships., • Build and maintain strong relationships with salon owners, landlords, suppliers, investors, and other key stakeholders to support business expansion., • Prepare business proposals, presentations, commercial plans, and supporting documentation for potential mergers, acquisitions, and partnership opportunities., • Support the development and implementation of business development strategies that align with the company's long-term expansion objectives., • Participate in commercial negotiations with prospective business partners and assist management throughout the acquisition and branch opening process., • Work collaboratively with marketing, operations, finance, and senior management teams to ensure successful integration and launch of new business locations., • Monitor business development activities, maintain accurate records of leads and opportunities, and prepare regular reports on sales pipelines, market developments, and project progress., • Attend networking events, industry exhibitions, and business meetings to promote the company's services and establish valuable commercial relationships., • Identify opportunities to improve operational efficiency, customer reach, and business performance across both existing and newly acquired salon locations., • Support management in evaluating the commercial viability of potential investment and expansion opportunities., • Ensure all business development activities are conducted in accordance with company policies and relevant legal and regulatory requirements. Key Requirements • Proven experience in business development, sales, commercial management, or a related role., • Strong understanding of business growth strategies, client relationship management, and commercial negotiations., • Excellent communication, presentation, and interpersonal skills., • Minimum English language proficiency of B2 level, both written and spoken., • Strong analytical skills with the ability to conduct market research and evaluate business opportunities., • Ability to prepare professional proposals, reports, and commercial documentation., • Excellent organisational and time management skills with the ability to manage multiple projects simultaneously., • Commercial awareness with a proactive and results-driven approach., • Ability to work independently while collaborating effectively with cross-functional teams., • Willingness to travel as required to support business expansion and new branch development. Benefits • 28 days paid annual leave (including Bank Holidays)., • Opportunity to contribute to a rapidly expanding luxury nail salon brand with ambitious nationwide growth plans., • Professional development and career progression within a growing business., • Competitive salary package., • Opportunity to be directly involved in mergers, acquisitions, and the establishment of new salon locations across the UK.

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  • D365 Test Manager
    D365 Test Manager
    2 months ago
    £80000–£90000 yearly
    Full-time
    Southall

    About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy — enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency — especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully — all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ▪ Establish an AI-first testing strategy for the Programme. ▪ Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ▪ Identify automation opportunities across GCM and regional processes. ▪ Expand automation coverage to reduce manual testing cycles and cost. ▪ Integrate automated tests into CI/CD pipelines. ▪ Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ▪ Govern SAT and Global Regression Testing end-to-end. ▪ Align global teams and regions to AI-enhanced testing plans. ▪ Drive readiness across SAT → SIT → UAT → OAT → Go-Live. ▪ Use AI-augmented dashboards for visibility and forecasting. Partner Management – With an Automation-Focused Ecosystem ▪ Collaborate with SI partners who provide automation-led scripting and execution services. ▪ Ensure partners maximise AI accelerators and automation toolkits. ▪ Challenge estimates and validate automation opportunities.▪ Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ▪ Maintain and evolve the global testing governance framework. ▪ Ensure AI-supported traceability and automated evidence. ▪ Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ▪ Own global testing strategy across all testing phases. ▪ Maintain AI-enhanced templates, playbooks, and ADO structures. ▪ Improve the framework using AI release insights. Regional Enablement – Regions Execute, You Govern & Guide ▪ Provide AI-supported guidance and readiness standards. ▪ Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership – AI-Powered Two-Layer Model ▪ Govern Global Regression (RT1) and support Regional Regression (RT2). ▪ Expand automated regression coverage. ▪ Use AI analytics to maintain and optimise the regression suite. Test Automation – Core Pillar of the Role ▪ Lead automation strategy and roadmap. ▪ Scale automated regression for Platform Updates and global releases. ▪ Integrate automated tests into pipelines. ▪ Increase automation coverage every release. Success criteria ▪ Test Strategy refined if necessary and deployed. ▪ Quality Gates enforced. ▪ Test Coverage => 100%. ▪ Defect Leakage => 0. Tools & ADO Excellence ▪ Improve ADO setup for planning, execution, and reporting. ▪ Use AI dashboards for predictive insights. ▪ Capture lessons learned through AI-driven analysis. Technical Skills ▪ Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ▪ Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.▪ Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ▪ Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ▪ Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ▪ Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ▪ Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ▪ 10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ▪ Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ▪ A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ▪ Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ▪ Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ▪ A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ▪ Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).

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