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Location: Middleton Pay: £13.10 per hour plus 15p per mile fuel allowance Shifts: full-time, part-time, evenings, weekends We're sorry, but we do not currently offer sponsorship to applicants. We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: • In 2024, 5,243 care professionals referred a friend to join our company., • 135 internal promotions were earned in just 12 months, • Every Operational Director began their career as a care professional At Comfort Call, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing team in Oldham. What you’ll do Every day as a Care Assistant is different, but your impact is always the same - life-changing. You’ll: • Support people to stay independent in their own homes, • Offer companionship and reassurance, • Assist with medication, mobility, and mealtimes, • Be a trusted part of a close-knit, local team, • Provide personal care with dignity and respect What we’re looking for: No experience? No problem. Whether you’re starting your career or bringing past care experience, what matters most is your heart. We’re looking for people who are: • Naturally caring and compassionate, • Reliable and committed, • Eager to learn (with our full training and support) Here’s what makes us different: • Local travel only - paid mileage for every journey, • Full training & paid induction - no experience needed, • Flexibility - work patterns that fit your lifestyle, • Career growth - clear progression into senior & leadership roles, • Family-friendly - enhanced leave for life’s big moments, • National opportunities - relocate and continue your career within CCH, • Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? Our quick, simple application process lets you choose an interview time that works for you. Join Comfort Call in Oldham today and be part of something meaningful.

Job Title: Senior Cloud Engineer Location: Remote, UK Reports to: Head of Cloud & DevOps Work schedule: Mon-Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Senior Cloud Engineer will work in the Cloud department that is responsible for for the design, evolution, and operation of VitalHub’s UK cloud platforms and DevOps capabilities. The role will work on infrastructure, deployment pipelines, and operational tooling including designing, implementing, and improving them over time. The role will help ensuring systems are stable, secure, recoverable, and cost-effective across the full product lifecycle. The Cloud department works across all VitalHub’s UK products including working with colleagues around the world. Operating as a Cloud Centre of Excellence to ensure we achieve reliability, scalability, operability and affordability in hosting our products. As a senior the role will also involve mentoring and coaching to impart skills and best practices. Your Responsibilities: • Contribute to the design, evolution, and operation of cloud platforms and DevOps capabilities across the UK product portfolio, covering infrastructure, deployment pipelines, and operational tooling, • Contribute to the technical direction for cloud architecture, including environment structure, network topology, identity and access models, and shared platform services, in alignment with global cloud teams., • Support the development and promotion of standards and reference approaches for infrastructure as code, configuration management, and environment provisioning, ensuring repeatability and auditability., • Design, implement, and improve DevOps practices, including CI/CD pipelines, release and deployment strategies, environment promotion, and change management., • Ensure cloud platforms and CI/CD pipelines are secure and resilient, working with DevSecOps and InfoSec on access controls, secrets management, network security, and pipeline hardening., • Maintain robust foundations for stability and recovery, including disaster recovery strategy, RTO/RPO definitions, runbooks, and regular recovery testing., • Manage cloud cost through informed architectural decisions, capacity planning, scaling strategies, and service selection, using cost data to guide trade-offs rather than enforcing blanket controls. Promote transparency and visibility of cloud costs back into teams working on the products., • Mentor and coach other members of the team to improve their skills and promote best practices., • Work closely with engineering teams to ensure deployment, monitoring, and operational approaches align with application architecture and how systems are built and maintained., • Work collaboratively, explaining technical decisions clearly and bringing teams along through support, guidance, and shared ownership rather than enforcement. Essential Experience: • Experience with developing and maintaining Infrastructure-as-Code (terraform etc.) to a high standard, • Experience with deploying and maintaining workloads in cloud platforms (AWS, Azure), • Comfortable working directly with engineering teams in a collaborative approach, • Experience with DevOps tooling and processes (ci/cd pipelines, observability and reliability), • Networking knowledge Nice to Haves: • Comfortable in working in an environment with variety and sometimes being air dropped into new areas to help with projects/issues, • Experience with containerisation, • Experience with working in the hosting of SaaS applications, • Experience with running cloud at scale, • Able to coach and mentor others to impart skills and best practices, • Working on previous transformation projects (cloud migrations, workload modernisations, DevOps transformations) Our Interview Process: • Initial screening call with the Talent Team, • Virtual interview with the Line Manager – technical and verbal assessment, • Virtual interview with the VP of Engineering & Head of HR What do we offer? • Remote & flexible working, • 25 days holiday plus Bank Holidays, • Support to grow through professional learning & development courses!, • Employee Assistance Programme, • Inclusive approach to Diversity, Equity & Inclusion, • Events – networking and social, • PDP – progression & internal career opportunities, • Death in Service, • Regular training workshops As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

Microsoft 365 Support Engineer 12 Month FTC – up to £47,500 – Remote (occasional site visits) Our Exeter based client are looking to onboard and experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and will provide support to all end users across the business. Key responsibilities: • Administer MS365 (Teams, SharePoint, OneDrive, Active Directory), ensuring optimal use and E5 license integration., • Collaborate with stakeholders to enhance MS365 usage., • Configure and manage SharePoint, including app integration, library creation, access control, and permissions., • Maintain SharePoint and intranet; troubleshoot issues and support end-users with training., • Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency., • Analyse usage reports to optimize user experience and stay current with SharePoint and Teams developments., • Manage Teams service, including group creation, meeting and messaging policies, and organization-wide settings., • Oversee team settings, memberships, and device configurations via Teams admin centre and PowerShell., • Coordinate access reviews and troubleshoot user call quality issues using advanced tools., • Access and analyse Teams admin reports; manage tenant app catalogue publications. Experience and qualifications: • Previous experience working with SharePoint is required., • Previous experience working with MS Teams is required., • Managing Microsoft SharePoint and Teams Training, • Good understanding of Microsoft 365 products, • Knowledge of ITIL would be an advantage., • Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio) Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

Rewards & Benefits on Offer; • Ongoing training and coaching and progression opportunities, • A fully remote position (UK only) with all equipment provided., • EAP (Employment Assistance program), • Free 24/7 counselling, legal & information line, • Employee of the quarter awards (prizes have included trips for two abroad, brand new laptop or tv, yearly gym or cinema membership, beauty and wellness monthly subscription, etc), • Regular parties and events, • Pension scheme, • Free eye test, • Free flu vaccination, • Monday - Friday working hours, No weekends! The Company you will be working for; MTrec Commercial are proudly representing our industry leading client on their search for a Fluent Brazilian/Portuguese speaking Customer Advisor to join their growing team as soon as possible. You do not need to live local, and we are open to applicants that live in the UK. All equipment will be provided though you may have your own suitable workspace at home. If you feel you have the skills and experience required then please apply for an immediate response! The Role you’ll be doing; • As a Brazilian/Portuguese speaking Customer Advisor, you will be responsible for conducting professional calls on behalf of our clients to communicate complex information about new technologies, raise product awareness, and assess the requirements of prospective customers. Your key responsibilities will include:, • Conducting calls to generate high-quality leads, • Acquiring, with training, a good knowledge of product features and applications, and utilizing this information efficiently in your communications, • Understanding the needs of prospective customers and reacting accordingly, • Maintaining organized and detailed records of customer interactions, • Researching contacts and considering their requirements prior to communication, • Supporting your colleagues and working as a team, • Embracing our company values, • Delivering a very high standard of quality and professionalism at all times About You; • Native/Fluent in Brazilian/Portuguese is essential., • Fluency in Spanish is preferred., • Positive attitude and results-driven, • Good team and interpersonal skills, • Confidence to direct the course of a conversation and handle objections, • Well-organized and conscientious, with excellent attention to detail, • Ability to quickly learn new processes, • Experience in a call centre or any target-driven environment (lead generation, telesales, B2B, customer service, etc.)

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Germany. Fluent German Speaker. Remote, • German Language Grade: C1 and above Our client is a market leader in Contact Centre and AI technology. They are partnered with global corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in Germany. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

£34,000 per annum The role At Energy Saving Trust, we’re working to address the climate emergency and deliver the transition to net zero. Through our programmes, we support people in vulnerable situations and help reduce carbon emissions across the UK. We’re looking for an Assistant Programme Finance Manager to join our Energy Redress team. This is an exciting opportunity to play a vital role in supporting the administration of a large-scale funding programme, distributing millions of pounds each year to organisations working to support people in vulnerable situations and reduce carbon emissions. Working closely with the Programme Funding and Finance Manager, you’ll take the lead on day-to-day funding administration, quality assurance and compliance activities across the programme. This role sits at the centre of programme delivery, where you’ll act as a key point of contact for colleagues, helping them navigate funding processes and ensuring grants are delivered smoothly. Alongside this, you’ll play an important role in checking information, maintaining accurate records and leading due diligence activities so that funding is managed fairly and in line with our standards. This role is ideal for someone who enjoys working with people as well as data; combining strong communication skills with attention to detail. This is not a technical accounting role; instead, we’re looking for someone who is organised, curious and comfortable working with financial information in a programme-focused environment. The team You will be part of our Renewables team, working on the Energy Redress scheme. The team manages funding that helps charities and organisations support people in vulnerable situations, improve energy efficiency, and deliver projects that cut carbon and tackle fuel poverty. We are a supportive and collaborative team with a strong focus on accuracy, fairness and impact. Working with us means you will directly contribute to ensuring that vital grant funding reaches the organisations and communities that need it most. What you will do Help ensure millions of pounds of Energy Redress funding reaches projects that support vulnerable households and reduce carbon emissions. Take ownership of grant claims, funding checks and financial processes, ensuring funds are managed accurately and compliantly. Lead quality assurance and compliance activities that protect the integrity and credibility of the programme. Be the go-to person for funding and finance queries, providing guidance and support across the team. Produce clear, insightful reporting that helps shape decisions and demonstrates programme impact. Work closely with colleagues and stakeholders to continuously improve systems, processes and ways of working. Build strong relationships with charities, community organisations and other partners delivering vital projects across the UK. Contribute to the growth and evolution of one of the UK's largest energy-focused grant programmes. What you will bring A sharp eye for detail and a commitment to getting things right. Strong organisational skills and the ability to confidently manage competing priorities. Excellent communication and relationship-building skills, with the confidence to work with a wide range of stakeholders. A proactive, solutions-focused approach and the ability to work independently in a remote environment. Experience coordinating projects, managing processes or supporting funding, finance or compliance activities. Strong Microsoft Office skills, particularly Excel, and confidence working with data and reporting information. A mindset of continuous improvement and a willingness to learn and develop. A passion for creating positive social and environmental impact and supporting a more diverse, equitable and sustainable future. For more information, please see the _ Please submit an anonymised CV and cover letter, removing your name, address, email address, and any other identifying details. Please note, applications submitted without a cover letter may be rejected. Who we are Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero. At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding. Work where you thrive At Energy Saving Trust, flexibility isn’t just a policy, it’s how we work. Most of our roles can be done remotely, and many of our people choose to work from home full-time. Prefer an office environment? We have welcoming spaces in London, Edinburgh, Belfast, Cardiff and Hadleigh for those who want to connect in person. We’ll support you with: Generous holiday (25 days + bank holidays + extra Christmas leave) True flexibility in how and where you work Strong pension & life assurance Enhanced family leave Green travel perks (EV scheme, cycle to work) Professional development support Yearly wellbeing allowance These are just some of the benefits we offer. Want to know more about how we make flexibility real? _ Reasonable adjustments: We want to ensure that our recruitment process is inclusive of and accessible for, everyone. If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with _ or call reception on +44 (0)20 7222 0101. We will do our very best to support you. Diversity and inclusion Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best. We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust. We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the criteria for a role. _ _ To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Location Remote in the UK | 💰 £24,750 to £29,625 + | ✨ (If you are based in London the minimum salary offer will be £27,250) Please reference any literature that you may refer to, as applications that are highly plagiarised and not your own work. e.g. ChatGPT, will be declined. Your Day to Day; Our Collections team are the financial health heroes at the core of Monzo. They are here to identify and support customers who may be struggling with debt, offering them compassion and options to help. They do this with their top notch understanding of Monzo’s award winning lending products, credit file details and something we call a ‘decisioning process’ - something we’ll teach you all about! You should apply if: • You are able to start on 13th April 2026 and able to attend 7 weeks training, Monday to Friday 9am - 5.30pm, • Prior experience in Collections, Debt Recovery or Customer Service within a contact centre environment experience would be advantageous, • Have a background supporting customers with vulnerability, • You’ll need to have a background supporting customers, • The ability to communicate with customers to the highest standard because we only want the best for them, • You can ask open questions to understand their situation, listen and provide solutions via our in-app chat, outbound and inbound calls and emails, • From time to time things are complex so a keen eye for detail and a high standard of work will really help in this team, • Understanding and keeping up to date with our regulatory obligations and ensuring these are fulfilled in our customer outcomes (in line with the FCA).Most importantly - you live and breathe people and customers like we do The interview process: Our interview process involves 3 main stages: • Please answer the application questions and the 4 scenarios within, • Recruiter Call - 30 minutes, • Competency-based Values and Role Specific Interview - 60 mins approx. ⏰ Your working life and shift requirements • Working hours fall within Monday to Friday 8am to 8pm and Saturday and Sunday 9am - 6pm (37.5 hours a week, remote working)., • Your shift pattern will vary on a weekly basis, but don't worry, we give you plenty of notice in advance., • You're guaranteed 1 full weekend off each month., • We'll guarantee time off on your birthday (if you want it). This will come from your regular holiday balance and provided you have enough to cover it. 🙌 What’s in it for you 💰 £24,750 to £29,625 ➕ plus stock options & benefits 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to falahahmad@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Please note we will close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-REMOTE #LI-FA1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 💻 Hybrid working – for those out of training & performing well, you can WFH 2 days.🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Central London (Oxford Circus)Our need - Immediate startersSalary - £28,000Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

Sector Growth Manager (M&E / Data Centres) Nottingham / Midlands / Hybrid / Remote £55,000 - £65,000 + Excellent Bonus + Car (EV) + Home/Field based + pension + career development Are you a Technical Sales professional from an M&E or Data Centre background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will own and deliver sector growth in the UK's Data Centre industry with the opportunity to build a team around you? On offer is a role within a modern M&E consultancy that is family run and focused on continuous improvement that will provide an excellent support system, product training and actively encourages career development and progression. You will be responsible for driving growth within the Data Centre industry through identifying new opportunities, building client relationships, and adding value to clients with technical products and service solutions. Reporting to the Head of Sales you will forge strong customer relationships, develop trusted relationships with key stakeholders help drive this through the primary and specialist sub-contractor pipeline. With experience and a thorough understanding of the data centre industry, the phases of construction and principal and main contractors you will be responsible for… The Role: • Develop and implement a strategic sales plan to expand market share within the data centre industry across the UK & Europe, • Identify, engage, and maintain strong relationships with key stakeholders, including contractors, consultants, and end-users in the data centre sector, • Work closely with clients to understand their needs, provide technical expertise, and offer customized solutions that align with their project requirements The Person: • Consultative Sales experience from the construction / data centre or M&E sectors, • Experience dealing with major construction firms, procurement teams, and multi-million-pound contracts, • Experience of the different phases of Construction and selling to principal and main contractors If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH19897 Keywords: Data Centre, HVAC, Specification Sales, Construction Sales, M&E Sales Manager, Tier 1, Tier 2 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London, Cardiff or Remote | 💰 £60,000 - £75,000 (depending on experience) + | ✨ ⭐Our Compliance Assurance team We’re looking for a Compliance Assurance Manager to join our second line of defence (2LoD). You’ll help to provide oversight and check and challenge to the first line of defence (1LoD), providing assurance over how Monzo manages conduct risk. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in the 2LoD as part of our Risk and Compliance Collective, in the Compliance Assurance Team. 🔑You’ll play a key role by... • Supporting teams at Monzo to understand the compliance and conduct risks in their area through timely delivery of the Compliance Assurance Plan., • Conducting end to end assurance reviews of key regulations, processes and controls with high attention to detail. You’ll provide stakeholders with clear feedback to further strengthen Monzo’s control environment. You take a pragmatic approach to really focus on the issues that matter., • Challenging policies and procedures to ensure that Monzo’s providing good customer outcomes and meeting regulatory requirements., • Providing subject matter expertise to strengthen the Risk and Compliance function and to support Monzo in growing safely., • Independently delivering clearly written, impactful reports and compliance assurance management information in a range of formats to audiences across the business. Both of these are delivered with high attention to detail., • Tracking and validating closures of actions stemming from compliance assurance reviews., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance assurance., • Providing oversight of/support to the work of other Compliance Assurance Managers/Analysts., • Delivering other Compliance team activities including the compliance risk assessment, maintenance of the Compliance Assurance methodology and annual planning., • Inspiring a proactive, positive culture towards regulation and legislation across the bank., • Delivering continuous improvement to the function and helping to create a ‘centre of excellence’. 🤩We’d love to hear from you if… • You have experience working in a compliance monitoring, compliance assurance or audit role within a regulated financial services environment. You have practical experience of delivering end to end assurance reviews on a variety of products and regulatory topics., • You're self-motivated, highly organised and focused on executing well. You’re able to work independently at pace and with changing priorities. You can balance timely delivery of an assurance review alongside other tasks., • You have a strong knowledge of Monzo’s conduct risks and the FCA Handbook (particularly BCOBS, CONC, SYSC, ICOB and DISP). You also have a great knowledge of other important rules and guidance such as the Consumer Duty and Vulnerable Customers guidance., • You have the ability to analyse large amounts of information to draw clear, conclusions., • Experience in a Fintech, data driven or highly automated environment would be a plus., • You have in depth knowledge of the role of the Risk and Compliance function., • You have great stakeholder management skills at various levels of seniority. You’re able to build strong, mutually respectful relationships with diverse teams and deliver findings and issues with kindness., • You are a compliance assurance SME and recognise the value of compliance being a competitive advantage in a business like Monzo., • You’re excited about the future of banking and want to work with us to shape it safely. 🙌What’s in it for you 💰£60,000 - £75,000 ➕ share options. 📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps: • Recruiter call - 30 mins, • Initial video interview with hiring manager - 30 mins, • Technical video interview with hiring manager & stakeholder - 60 mins, • Behavioural video interview with two stakeholders - 60 mins Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TK1 #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

Technical Account Manager - VoIP, SIP, CCaaS, Contact Centre • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £50k-£60k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Machine Learning Engineer UK or Poland (Remote or Hybrid, it’s up to you!) Dependent on experience Be part of our success with the opportunity to join our company equity scheme Our Perks ❤️ Monthly Health & Wellness budget, increasing with length of service Annual Learning and Development budget, increasing with length of service ‍♂️ Flexible working in a choice-first environment - we trust the way you want to work! ️ Work From Home Allowance 25 Holiday Days + your local bank holidays, plus an extra day for every year of service Your birthday off Enhanced Family Leave (UK Only), Fertility Leave, and Neonatal Leave ⚕️ Optional Healthcare Plan Life & income protection (Location dependent) Employee Assistance Programme (UK Only) The opportunity to share in the company’s success through options If you’re in London, a dog-friendly office with great classes, events, and a rooftop terrace ‍♀️ The Role ‍♀️ Our mission is to help large successful brands like Uber, Amazon, Wise, HelloFresh (and more!) put their customers at the centre of everything they do. Using best-in-class tech in a fast-developing AI space, our Customer Experience Intelligence platform continuously analyses explicit and implicit feedback to enable our clients to identify what they should do next. We're hiring a Senior Machine Learning Engineer to join the team and help build and ship the next generation of that stack. What you'll be doing: Unlike many companies, we use our own custom models, specialised for customer feedback, across various parts of the stack: extraction, retrieval, reranking, summarisation, and sentiment analysis. We are also pragmatic and understand that the right solution can be a combination of off-the-shelf LLMs, bespoke fine-tuned models, and sometimes techniques that utilise no LLM at all. This means you will: Train, evaluate, and iterate on ML models and agentic systems for customer feedback, including owning our custom fine-tuning pipelines. Run experiments end-to-end, track results rigorously, and make clear recommendations on what to ship, iterate, or retire. Build and maintain LLM-powered features: retrieval pipelines, reranking systems, insight agents, data mining agents, and automated taxonomy generation. Design and run robust evaluation frameworks: build test sets, define metrics, evaluate non-deterministic systems, handle class imbalance, and automate checkpoint comparisons. Improve and extend semantic search and retrieval, evolving from embedding-based approaches toward more advanced methods. Write production-quality code and collaborate closely with Engineering on productionisation, model serving, data pipelines, and monitoring. Work with Product and Commercial teams to translate business needs into practical ML solutions, and support client evaluations and accuracy benchmarking. Mentor team members, review code and research, and bring relevant advances from the literature into the product. What you’ll need: A deep working knowledge of transformer architectures. Strong PyTorch skills, with the ability to write custom training loops, modify model architectures, and debug issues at the tensor level. Ideally, experience with parameter-efficient fine-tuning techniques such as LoRA Extensive experience working with large-scale, messy real-world text data, including classification, extraction, embeddings, re-rankers, clustering, and search. Experience in instruction fine-tuning and serving language models, familiarity with frameworks such as vLLM, DeepSpeed, or similar tools A solid grounding in classical ML and statistics, and the judgement to choose simpler methods when they’re the right solution. Practical experience building with GenAI and agentic patterns. Excellent communication skills and confidence translating complex technical concepts for non-technical audiences (and vice versa!). Technical curiosity and a keen interest in AI – a love of experimenting to make the most of available technology. High ownership and initiative, with the ability to identify problems, prioritise effectively, and drive solutions forward. ➕It would be a bonus if you: MSc/PhD in Computer Science, Machine Learning, Artificial Intelligence, Data Science, Computational Linguistics or a closely related STEM field. Experience with reinforcement learning techniques, such as with verifiable reward (RLVR) Our Hiring Process Let’s introduce ourselves – you’ll complete an introductory asynchronous interview - we’d love to learn more about you, your ambitions, and what you’re looking for in your next step. Get to know your would-be manager – you’ll have a call with Aji, our Chief Scientist, to learn more about the role and show off your experience. Show us how you work – you'll complete a short take home assignment Get to know your would-be team – You'll meet a mix of people who you'll be working closely with from the Data Science, Engineering and Product teams. How our values and your career goals align – you’ll have a call with our cofounder to learn more about life at Chattermill and ensure we’re the right place for your next stage of growth. Our Values We are obsessed with experience – We take our mission to rid the world of bad Customer Experience seriously, and we practice what we preach. We believe in the power of trust – Whether it's with each other, our customers, partners, or other stakeholders, we always communicate with openness and trust. We act as responsible owners – Whether it's about the company, a team, a project, or a task, having the freedom to make decisions in our area of responsibility is a crucial driver for us. We share a passion for growth & progress – On every level, we’re motivated by taking on new challenges – even if they seem out of reach. We recognise that we are learning machines and we always seek to action feedback and improve collectively. We set our ambitions high but stay humble – We've come together to build a product and a category that’s never been seen before. While we're an ambitious bunch with lofty goals, we don't approach this goal carelessly. We believe the right team is the key to success – At Chattermill we’ve learned that all our important achievements have been the result of the right people collaborating together – that’s why we need you to apply today! Diversity & Inclusion We want to enable exceptional experiences for everyone, and to achieve this we need everyone’s voice in our team. We are on a mission to bring more diversity into the business and to give everyone (from all backgrounds and abilities) a chance to join us, even if they may not fit all of the requirements set out in this job spec. We realise that some may be hesitant to apply for a role when they don’t meet 100% of the listed requirements – we believe in potential and will happily consider all applications based on the skills and experience you have, we’d love to be part of your growth and we encourage you to apply! #machinelearning #machinelearningscientist #seniormachinelearningscientist #datascience #machinelearningengineer #seniormachinelearningengineer #deeplearning #LLM #ML #data #AI #PyTorch

Commercial Account Manager Field-based covering: SE, BR, DA, ME, TN, CT, BN postcodes Competitive Salary + Car + Bonus + Benefits Marshalls is a market leader in the manufacturing and supply of superior natural stone and innovative concrete hard landscaping products, supplying the construction, home improvement and landscape markets. Our Marshalls mission is ‘Creating Better Spaces’; we’ve held a super brand status since 2010 and are a successful FTSE 250. Every step we take, every product we make, is geared towards making the world around us a better place to live. We are recruiting an experienced professional with a strong background in Commercial Account Management to develop relationships with Sub Contractor and our Key Specialist Merchant customers. So, what’s the mission? Demonstrating your commercial drive and passion, you will have full responsibility for your sales and profitability budget. You will take ownership whilst working collaboratively with commercial colleagues to identify and secure multi product cross catalogue opportunities across sub contractors and Merchants. • Develop and implement a focused territory Business Plan based upon the territory sales budget for all commercial product catalogues., • As a Commercial Account Manager you will promote early pre-tender engagement, prepare and present project related value propositions, installation benefits and on site product training in conjunction with relevant Marshalls’ product specialists and support services to maximise sales opportunities with Contractor and Sub Contractor supply chains., • Work closely with the Divisional Trading Manager and sales colleagues to ensure national priorities, successes, and focus is maintained throughout all sales and support functions., • Identify, monitor, and report competitor activity and market trends, • Assist the Company at Exhibitions, Trade Events, CPD Seminars, Tool Box Talks, Presentations and Corporate events when required., • Promote and deliver sales growth of NPD and specialist products., • Use and monitor KPIs, systems, ABI leads, project pipelines and CRM reporting effectively to maximise both best practice and time management in order to achieve regional objectives., • This is an established patch so you will take responsibility to maintain those existing relationships. You will manage contractors, sub contractors and attend regular business reviews throughout your region in line with our ‘Creating Better Spaces’ mantra., • Your experience and commitment to project tracking and conversion skills will stand you in great stead too. What are the mission-critical skills? • It is essential that you have External Sales and or Account Management experience in the construction industry, selling products to sub-contractors, and key specialist merchants, • You have a successful track record, including major project and account management, • You can demonstrate your ability to develop long-term relationships with both customers and colleagues, • You have proven project-tracking and conversion skills, • You are self-motivated, dynamic, and driven, • Confident in working independently with the skills to work under your own initiative, • Presentable, credible, and reliable Being field-based, you will need a full UK driving licence and be able to commute within the patch as detailed Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Benefits include; • Company Car, • 34 days per annum or the equivalent in hrs (inclusive of bank holidays), • Sales Bonus, • Monday - Friday, • Health care cash plan, • Cycle to work scheme, • Employee discount on products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% company-matched pension scheme Equal Opportunities We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We call this doing business The Marshalls Way. We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you are valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date: 12noon Monday 27th October 2025 Agencies: We’ve got this one, thanks! #INDHP

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Technical Account Manager - SaaS, Contact Centre, Software, API, VoIP • Work at the forefront of Customer Experience (CX) Solutions., • Leverage AI and modern technology., • Future proof your career!, • REMOTE. UK ONLY., • £40k - £50k plus bonus & benefits Our client is a market leader in Contact Centre and AI technology. They are partnered with global FTSE corporations to provide innovative Customer Experience CX solutions. They are growing their Technical Account Management (TAM) team and looking for talented, enthusiastic and ambitious TAM's to join their global professional services team. If you are looking for an exciting job opportunity that will future proof your career, read on! The role of TAM & Senior TAM is a post-sales focused technical support and customer management role. Helping with onboarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem-solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Description Type: Full time Salary: Location-dependent (UK: £30,000–£35,000 GBP / Canada: CAD $48,000–$57,000) + share options Location: UK or Canada (Atlantic Time Zone only) _ is a blissfully simple scheduling tool that helps busy teams stay on track. We boost efficiency, improve resource utilisation, and increase project profitability - while promoting a healthy work/life balance. We’re proud to be _, trusted by customers in over 100 countries - including top creative agencies like Publicis, TBWA, Grey, BBH, and M&C Saatchi, as well as household names like NASA, Accenture, CNN, Kraft Heinz, and the NHS. They rely on Resource Guru to manage one of their most valuable assets - their people’s time. We’re a small, fully remote team based across the UK and Europe. We collaborate mainly via Slack, with occasional meetups to connect, plan, and celebrate. _. We’re looking for a Customer Support Specialist to join our team. As more teams use Resource Guru and as we continue to support larger, more complex customers we want to make sure every customer receives fast, clear, thoughtful and genuinely helpful support. This role is primarily about helping customers by email, understanding their questions, troubleshooting issues, and making sure they get the best possible experience from Resource Guru. You’ll work closely with Dana, our Senior Customer Support Specialist, and collaborate with our product and engineering teams when customer questions, bugs or feature requests need to be investigated further. We see Customer Support as a core part of building a great product, so you’ll work closely with the rest of the team to help improve Resource Guru, not just answer support tickets. This is a great role for someone with some experience in SaaS or online customer support who wants to keep developing their technical, communication and customer-facing skills in a friendly, remote-first team. Learning Resource Guru inside out • In your first few months, you'll get to know Resource Guru inside out - how customers use the product, what common questions come up, and how to guide people towards the right answer. Responding to customer questions • Help customers with day-to-day support questions, including product usage, account setup, billing enquiries, troubleshooting and general "how do I…?" queries., • Most support is handled by email, though you may occasionally join a phone or video call when that would help resolve something more quickly. Troubleshooting problems • Investigate customer issues carefully and methodically - asking the right follow-up questions, checking account settings, trying to reproduce a problem, looking for browser-related issues, or escalating a bug to engineering with clear notes. Working with the wider team • Work closely with Dana and the wider Resource Guru team to understand customer questions, resolve issues, and make sure useful feedback is shared with Product and Engineering., • Help create clear internal reports when customers report bugs or technical issues, and tag/categorise feature feedback so the team understands what customers need. Improving our help content • Help keep the Help Centre useful and up to date - updating existing articles, writing new ones, recording simple walkthroughs, or suggesting improvements when you notice customers asking the same questions repeatedly. Using our support tools • Use tools such as Front, Recurly, Customer.io, HubSpot and other internal systems to manage customer conversations, billing questions and account information. We don't expect you to know all of these already, but you should be comfortable learning new software quickly. Helping customers feel looked after • A big part of this role is making sure customers feel heard, understood and helped. We care about support that is accurate and efficient, but also warm, human and thoughtful., • 1-3 years’ experience in online customer support, ideally for a B2B SaaS or similar software company, • Excellent written and spoken English and the ability to explain things clearly, simply and warmly, • A calm, patient and empathetic approach to helping customers, • Good attention to detail, especially when dealing with billing, account or technical questions, • A practical approach to troubleshooting and problem-solving, • Confidence learning new software tools and understanding how web-based products work, • Some familiarity with basic technical concepts such as browsers, cache, cookies, internet connection issues and permissions, • The ability to work independently in a remote team and manage your time well, • A collaborative and conscientious attitude and willingness to share useful customer feedback with product, engineering and the wider team, • Comfort with asynchronous communication and keeping written conversations clear, concise and on track You don’t need to be a developer, but you should be curious about technology and comfortable investigating how things work. It would be a bonus if you have experience with any of the following: • Supporting a SaaS product, • Helping customers with billing, subscriptions or invoices, • Writing Help Centre articles or customer-facing guides, • Using support tools such as Front, Intercom, Zendesk, HubSpot or similar, • Working in a fully remote team, • Recording short customer help videos or walkthroughs, • Supporting customers across multiple time zones, especially APAC-friendly hours, • Comfortable using AI tools to improve the quality and efficiency of your work This is a remote role, for people based in either the UK or Canada (Atlantic Time Zone only). You’ll also need regular overlap with the UK team for training, collaboration and handovers. The exact working pattern will depend on your location and the coverage we agree, but you should be clear in your application about where you’re based and what working hours you would expect to keep. • Meet with Imogen (Talent/People Ops): 25-30m video call. Imogen will tell you a bit more about what it’s like to be on Team Guru. Please come prepared with any questions about our ways of working or team structure., • Meet with Dana (Customer Support): 60m video call. Dana will talk with you about your previous support experience, your communication style, your technical troubleshooting skills, and any experience you have with billing or invoice-related enquiries., • Meet with Percy (cofounder): 30m video call. This will follow a typical interview format with an opportunity for you to ask questions and learn more about the role., • Reference checks, • Offer! ✨, • A great salary, • Stock options, • Work from anywhere you like - co-working space will be provided if necessary, • 30 days paid holiday + Dec 24 - Jan 1 company holiday, • Birthday off + house move day off, • Flexible hours, • Annual training and conference allowance - £3,000, • A home office equipment contribution upon joining (then every 3 years) - £1,000, • Budget to visit local or international colleagues, • Monthly health & wellbeing contribution - to be used as you see fit - £100, • Pension contribution, • International travel - We host Guru Gatherings where we all get a chance to see each other in HD Past locations have included Budapest, Dublin, London, Barcelona and Cape Town. Read more about our most recent trip _

Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle E-Business Suite SCM Functional Consultant You will be required to travel to the US 4-5 times, for 2-3 weeks per time in the first 12-18 months. Senior Oracle EBS SCM Consultant – Step into a High-Impact Role with Global Reach Are you a senior Oracle EBS SCM expert looking for something more? A bigger challenge? Global impact? At Version 1, we’re offering a rare opportunity to work on a major international Oracle EBS implementation – including multiple trips to the US over the next 12–18 months. Join an award-winning Oracle Partner with 700+ Oracle professionals and a track record of delivering transformational Supply Chain and ERP solutions to world-leading organisations. About the Role: We're looking for a Senior Oracle EBS SCM Functional Consultant to lead functional workstreams across core SCM modules. You’ll be front-and-centre with stakeholders, driving best practice processes, leading workshops, mapping complex integrations, and making critical design decisions. You’ll work closely with our global teams and prestigious clients across industries – especially in complex, regulated environments (GxP/GMP/SoX). Travel Alert: You’ll travel to the US 4–5 times (2–3 weeks per trip) in the first 12–18 months to deliver key phases of this high-profile engagement. Your Expertise: ✔ Deep Oracle EBS SCM experience: Procurement, Inventory, Order Management, Manufacturing (Discrete & Process), Costing, Planning ✔ Familiar with iProcurement, Supplier Portal, and EDI (ideal) ✔ Skilled in configuration, solution validation, training, and post-go-live support ✔ Experience with Oracle Cloud, OUM/AIM, and 3rd-party integrations is a plus ✔ Comfortable leading client teams, managing change, and owning delivery from end to end Why Join Version 1? • Career Acceleration: Structured growth with leadership coaching, mentoring, and quarterly development reviews, • Work-Life Balance: Flexible hybrid working with moments that matter, • Recognised Excellence: 10x Great Place to Work winner + annual Excellence Awards, • Generous Benefits:, • Quarterly profit share, • Pension, private healthcare, life assurance, • Enhanced maternity/paternity policies, • Large personal training budget & certification support Job Description The role will require capability in the key tasks of an implementation including: • Leading requirements workshops, • Challenging processes and advocating for industry best practice, • Workstream / Solution owner, • Requirements definition, • Process mapping/redesign, • Design and gap analysis, • Application configuration including migration of configuration from one environment to another, • Functional support of technical activities such as data migration, integration and reporting, • Leading solution validation workshops, • Testing support, • Training delivery, • Post go-live support and other related aspects of functional implementation advice and guidance. You will have customer-facing expertise in the following areas: • Oracle E-Business Suite: SCM, • Procurement including iProcurement & Supplier Portal, Procurement Contracts, EDI highly desired, • Inventory Management, • Product Management, • Cost Management, • Receiving, Shipping and Receipt Accounting, • Order Management & Pricing, • Manufacturing (Process + Discrete) & Quality, • Intercompany & Supply Chain & Financial Orchestration Flows, • Supply Chain Planning, • Experience with 3rd party integrations / collaboration & reporting tools, • Oracle EBS: Other areas – Account Payable & Receivable, Tax, Subledger Accounting, e-signatures (desirable), • Oracle Cloud experience highly desirable, but role is EBS focussed., • Oracle Reporting, • Familiarity of the Oracle OUM and/or AIM methodology, • Excellent written and verbal communication, • Experience of leading a team both internal and client, • Experience of working effectively within a team, • Organised and self-motivated, • Ability to multi-task and priorities across concurrent projects may be required., • Management of change requests through the development and testing lifecycle confirming to project management standards and scope, • Liaising with Oracle to ensure effective management of client SRs, • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases, • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Assist with risk management and change management on projects, • Advising clients on options, risks, and any impacts on other processes or systems, • Effectively communicating and driving project deliverables, • Completing tasks efficiently and in a timely manner, • Providing status and issue reports to the project manager/client on a regular basis, • Experience of GxP, GMP and SoX desired. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Want a soul-sucking call centre job? Yeah, neither do we. We’re not here to read scripts or tick boxes. We’re here to shake things up, to make energy better for our customers and the planet. That means real conversations, real problem-solving, and real impact. 💜 Your team? The best bunch of people you’ve ever worked with—curious, driven, and just as passionate about changing the industry as you are. No egos, no corporate nonsense—just a group of brilliant minds tackling challenges together. ⚡ It’s not always easy—but it’s worth it. We move fast. Things change. Just when you think you’ve nailed it—BOOM—something new to learn. But if you love a challenge and thrive in a fast-paced environment, we’ll have your back every step of the way. • ⚡ Making energy easy. Cutting through the jargon and helping customers understand their bills, meters, and tariffs without the headache., • 💡 Solving problems like a pro. Whether it’s a billing query, a meter issue, or a complex energy conundrum – you’ll be on it, finding the best fix fast., • 📞 End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time., • 🧠 Thinking on your feet. No scripts, no robotic responses – just real conversations where you listen, understand, and deliver solutions that make sense., • ❤️ Treat every customer with the care you’d give gran. We believe in warmth, kindness, and going the extra mile – because that’s what good service looks like., • 🌍 Making a difference. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact., • ⭐ Live for great customer service. You get a kick out of helping people and making their day that little bit better., • 🧐 Ask questions and embrace change. Things move fast here – you’ll love learning new things and rolling with the punches., • 🤝 Have each other’s backs. No egos, no lone rangers – just a team of brilliant people supporting each other to do their best., • 🌱 Care about the planet. We’re fighting climate change, and we want people who share our passion for a greener future., • 💡 Spot problems and fix them. If something’s not working, you’ll be the first to figure out a better way – and make it happen, • 💪 Tackle tough calls head-on. Some conversations will be challenging, and some days will be non-stop – but you’ll take it in stride, stay cool under pressure, and keep finding solutions., • 🤝 Look out for those who need it most. From customers struggling to pay their bills to those in vulnerable situations, you’ll bring empathy, patience, and the right support every time. What’s in it for you? 👀💡 🚗 EV salary sacrifice – drive electric & save 💰 🚴 Cycle-to-work scheme 📈 Share options – own a little piece of the pie 🥧 🍏 Fully stocked kitchens – snacks = fuel = happiness 🎉 Weekly ‘Family Dinner’ catch-ups Sound like your kind of place? We want to hear from you A bit about the role:Location - Home based roleOur need - Immediate startersSalary - £24,600Hours - Full Time Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you, this is what you can expect - First Stage Interview – You’ll be able to speak to one of the team or record your responses to pre-set questions at a time that fits you. This gives you the flexibility to showcase your skills without needing to be available for a live interview. Prep Call – After your first interview, you’ll arrange a call with someone from the Talent Team. They'll give an overview of what you need to know to succeed in the next stage, the Discovery Day. Discovery Day – This is an opportunity to meet potential future colleagues and participate in activities, including group exercises, role plays, and one-on-one interviews. It's designed to give you a taste of the company culture and the type of work involved. Final Interview – The last stage is the final interview, where you'll visit the office, meet two of our leadership team, and have a chance to ask any final questions. It’s also your opportunity to see the work environment before making your decision. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at _ and we’d love to help! Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

M365 Administrator 12 Month FTC – up to £55k – Remote (occasional site visits) Our Exeter based client are looking to onboard and experienced Microsoft 365 Administrator on an initial 12 month FTC basis. The right candidate will have experience configuring, maintaining and administrating the M365 platform and will provide support to all end users across the business. Key responsibilities: • Administer MS365 (Teams, SharePoint, OneDrive, Active Directory), ensuring optimal use and E5 license integration., • Collaborate with stakeholders to enhance MS365 usage., • Configure and manage SharePoint, including app integration, library creation, access control, and permissions., • Maintain SharePoint and intranet; troubleshoot issues and support end-users with training., • Perform data backups, clean-ups, and archiving to ensure data integrity and storage efficiency., • Analyse usage reports to optimize user experience and stay current with SharePoint and Teams developments., • Manage Teams service, including group creation, meeting and messaging policies, and organization-wide settings., • Oversee team settings, memberships, and device configurations via Teams admin centre and PowerShell., • Coordinate access reviews and troubleshoot user call quality issues using advanced tools., • Access and analyse Teams admin reports; manage tenant app catalogue publications. Experience and qualifications: • Previous experience working with SharePoint is required., • Previous experience working with MS Teams is required., • Managing Microsoft SharePoint and Teams Training, • Good understanding of Microsoft 365 products, • Knowledge of ITIL would be an advantage., • Proficient in the use of MS Office applications (Word, Excel, Outlook, and Visio) Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

GP Salaried– Permanent Location: The Highlands Surgery, Ashton-under-Lyne, Greater Manchester, OL7 0NW Sessions: 2 – 8 per week | Start Date: Flexible | Salary: £11,000 per session/ BMA Model contract Traditional Training practice since 1938, 5 trainers training GP ST, F2, Medical students, nursing Students. Want to expand your career in General Practice? Elevate your portfolio career in multiple areas within a safe clinical environment? We offer 1:1 mentorship, clinical debrief, a structured and timely career advancement. We are seeking an adaptable and enthusiastic General Practitioner to join our network of Tameside practices that are very close together— The Highlands Surgery, Medlock Vale, King Street Medical Centre, and West End Medical Centre. This permanent position offers variety, flexibility, and the chance to deliver excellent patient care across multiple supportive practices without the pressures of practice management. We have a very traditional list of patients. You will be based at one site though the on call maybe split sites they are only 1 mile apart. We offer the best terms and condition of employment plus the added benefit of being in a large supportive team. • Provide clinical cover for GPs on leave and assist practices with temporary staffing needs., • Enjoy 6 weeks of annual leave and indemnity cover., • Work within a collaborative, experienced, and friendly training environment using EMIS and Docman., • No weekend or extended hours, • BMA Model contract You’ll be part of a fair, forward-thinking team with diverse clinical interests including women’s health, palliative care, minor surgery, and GP training. We are Tier 2 visa sponsors. If you value teamwork, flexibility, and high-quality patient care, we’d love to hear from you. #J-18808-Ljbffr

Customer Care Advisor - Immediate start Location: Oldham | Full-Time | 2 weeks temp (holiday cover) Working Hours: Monday-Friday 8:30am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise and manage purchase orders for materials, uniforms, and parts Upload and maintain compliance documentation to ensure high audit scores Communicate effectively with customers, contractors, and internal account teams Support colleagues during busy periods or absencesAbout You Strong background in customer service, helpdesk, or call centre environments. Confident communicator with excellent telephone etiquette. Highly organised with strong attention to detail and multitasking ability. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service. Qualifications & Experience Experience in a similar role. Proven experience coordinating contractors or suppliers. If you are interested and feel you fit the above requirements. Please apply or call Jess on (phone number removed)

Company Description Location: Middleton Pay: £13.10 per hour plus 15p per mile fuel allowance Shifts: full-time, part-time, evenings, weekends We're sorry, but we do not currently offer sponsorship to applicants. We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care. What makes CCH a great place to work? The results speak for themselves: In 2024, 5,243 care professionals referred a friend to join our company. 135 internal promotions were earned in just 12 months Every Operational Director began their career as a care professional At Comfort Call, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing team in Oldham. Job Description What you’ll do Every day as a Care Assistant is different, but your impact is always the same - life-changing. You’ll: Support people to stay independent in their own homes Offer companionship and reassurance Assist with medication, mobility, and mealtimes Be a trusted part of a close-knit, local team Provide personal care with dignity and respect Qualifications What we’re looking for: No experience? No problem. Whether you’re starting your career or bringing past care experience, what matters most is your heart. We’re looking for people who are: Naturally caring and compassionate Reliable and committed Eager to learn (with our full training and support) Additional Information Here’s what makes us different: Local travel only - paid mileage for every journey Full training & paid induction - no experience needed Flexibility - work patterns that fit your lifestyle Career growth - clear progression into senior & leadership roles Family-friendly - enhanced leave for life’s big moments National opportunities - relocate and continue your career within CCH Perks & discounts - Blue Light Card, Cycle to Work, RAF scheme, and more Ready to apply? Our quick, simple application process lets you choose an interview time that works for you. Join Comfort Call in Oldham today and be part of something meaningful

EE Merthyr Tydfil Contact Centre - Full-time role - 37. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. The calls come in to you and you decide how best you can help the customer.

Call Centre Supervisor (Careline Supervisor). It's exciting times at Careline Support Ltd in xdjnayx Ringwood and due to our ongoing success, we are recruiting for a Call Centre Supervisor to join our team in R.

The calls come in to you and you decide how best you can help the customer. It’s really not! You’re basically talking to people about fun tech stuff that they already want. EE Merthyr Tydfil Contact Centre - Full-time role - 37.

We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

Renfrewshire Council is looking to recruit an enthusiastic and skilled Early Learning.You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation of playrooms.It

Please note: We do not accept CV's (either electronically or by mail). If you require further information about this vacancy, please call 01620 827868, or email us on.

We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds.

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Salary: Competitive Location: London & South of England Hours: Early morning starts with early finishes, plus flexibility as required Are you a reliable, hands-on individual who enjoys working independently, travelling, and taking pride in a job well done? If so, phs Floorcare has an exciting o

At home, they want someone who will: Create a relaxed and happy atmosphere Share plenty of laughter and fun Sing along to their favourite songs Invent silly games and use silly voices Turn everyday routines into enjoyable moments When they're out and about, they enjoy: Visiting MacIntyre's Learning

Hourly Personal Care Assistant for University Student in Manchester Are you a recent graduate looking for an exciting, meaningful role? Ask Jules is recruiting on behalf of our client, a young man finishing his first year at the University of Manchester.He will be studying Aerospace Engineering an

Key Responsibilities Deliver high-quality person-centred support tailored to individual needs Support service users with daily living tasks, including cooking, cleaning, budgeting, shopping, and household management Promote independence, confidence, and life skills development Support individuals w

On-call support from client coordinator Bespoke training in the clients particular requirements will be provided About our Client Our client is a Geography student at the University of Manchester going into his second year. You will need: - Hold a clean, UK Driving Licence (Essential) - Care experi

As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.

Our people-first approach puts care professionals at the centre of everything we do. Every Operational Director began their career as a care professional At Comfort Call, part of CCH, we live by our values of Community, Courage, and Heart and were looking for like-minded people to join our growing t

You will be based across 2 of our services, our Day Centre provides support to up to 20 people, and our Hub provides support to 8 people. No two days will be the same at this service as we support our service users to follow their passions and engage in a range of activities including: arts and craf

Sounds great, what will I be doing? This role provides person centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your exper