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Housing Support Worker / Case Worker A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Hostel Support Worker, Key Worker, Residential Support Worker This role is known internally as a Case Management Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday, worked on a rota basis between 7.30am–3.30pm and 1.00pm–9.00pm, with occasional evening cover JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to join a frontline homeless hostel service, supporting vulnerable adults with complex needs to move towards independent living. As a Housing Support Worker / Case Worker you will work exclusively within a hostel environment, delivering structured case management, support planning and risk assessments for residents who may be affected by homelessness, mental health needs, substance misuse and offending histories. The Housing Support Worker / Case Worker role involves holding a caseload, conducting regular key working sessions, coordinating with external agencies and ensuring safeguarding and resident safety remain central to all practice. This is an ideal opportunity for a Housing Support Worker / Case Worker with strong hostel-based experience who is confident working in a fast-paced, people-focused environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Case Worker include: • Resident Induction and Engagement: Carrying out resident welcomes, inductions and ongoing engagement within the hostel, • Support Planning and Case Management: Developing, reviewing and maintaining person-centred support plans in partnership with residents, • Risk Assessment and Safeguarding: Completing, reviewing and updating risk assessments in line with organisational procedures, • Key Working Sessions: Holding regular, planned case management sessions using a flexible and strengths-based approach, • Multi-Agency Working: Liaising with external agencies including health services, probation, housing and social care, • Resident Progression: Supporting residents to access benefits, activities, services and move-on accommodation, • Record Keeping and Administration: Maintaining accurate, timely records including support plans, risk assessments and case notes, • Health And Safety Compliance: Conducting building and room checks and reporting health and safety concerns appropriately, • Resident Participation: Encouraging resident involvement in activities and service development, • Professional Practice: Upholding safeguarding, confidentiality, professional boundaries and equality standards at all times CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of working full-time within a homeless hostel or similar supported housing environment, • Demonstrable experience of working with homeless individuals with complex needs, including mental health, substance misuse and offending-related issues, • Strong experience of support planning, risk assessments and ongoing case management within a hostel setting, • Experience of holding and managing a caseload, delivering consistent and structured support, • A confident understanding of safeguarding, risk management and professional boundaries when working with vulnerable adults, • Excellent communication, interpersonal and engagement skills, • The ability to maintain accurate records and complete clear written reports, • A relevant qualification in Housing, Health and Social Care or a related field, • Experience of multi-agency working within homelessness or supported housing services, • Knowledge of outcomes-based assessment tools and harm reduction approaches This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14583 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

(Permanent) Social Worker – Children with Disabilities (CWD) Knowsley Metropolitan Borough Council Poplar Bank, Huyton, Knowsley, Merseyside, L36 9GD Hybrid Working: 3 days office-based / 2 days home-based Salary: £42,839 – £44,075 per annumAbout the RoleKnowsley Metropolitan Borough Council is seeking a committed and experienced Social Worker to join our Children with Disabilities (CWD) Team. This is a rewarding opportunity to make a meaningful difference in the lives of children with disabilities and their families.The CWD Team is responsible for undertaking statutory assessments where there are safeguarding concerns or where a child is considered to be at risk of significant harm, with a specific focus on children with disabilities.Key Responsibilities • Manage a caseload of children with disabilities who have safeguarding needs, • Undertake Single Assessments within 35 days of referral, • Progress referrals received from the Multi-Agency Safeguarding Hub (MASH), • Work collaboratively with partner agencies to ensure the safety and wellbeing of children, • Produce high-quality assessments, reports, and care plans in line with statutory guidance, • Maintain accurate and timely case recordsAbout the TeamReferrals are received via the MASH team and allocated to a qualified social worker, who leads the assessment process. You will be supported by experienced managers and work within a service that values reflective practice, professional development, and strong multi-agency working.Essential Requirements, • Qualified Social Worker status (Social Work England registered), • Eligibility to work in the UK, • Completion of a Criminal Convictions Declaration, • Agreement to and compliance with a Confidentiality AgreementWhy Work for Knowsley?, • Competitive salary and local government benefits, • Flexible hybrid working arrangement, • Supportive management and team culture, • Opportunities for professional development and career progression, • The chance to make a real impact in a specialist area of social workHow to ApplyIf you are interested in finding out about this role, call me on or drop me an email at

Refugee Resettlement Worker Liverpool £26227.11 per annum Full-time, 37.5 hours per week, Monday to Friday, 9am to 5pm. New Start is a family run not-for-profit organisation providing residential and supported accommodation services for vulnerable adults, families, and young people. An exciting opportunity has arisen for a Refugee Resettlement Worker to promote the integration, and future resettlement of refugees into UK society. You will assist all refugees in overcoming any barriers they may face adapting to life in the UK. This will include identifying and allocating suitable accommodation within the scheme, registering them with GP and Dental services, assisting with benefits applications and seeking an ESOL course to assist with language barriers. The successful candidate must have previous experience of working with vulnerable migrant groups and an awareness of the challenges faced by asylum seekers and/or refugees navigating the journey of integration into UK life. Excellent communication and good interpersonal skills are essential for the role to assist with ongoing language barrier challenges, and an additional language would be beneficial for the post, but not essential as the service has access to internal and external language support services to assist staff when required. Key responsibilities of a Refugee Resettlement Worker. • To undertake an Assessment of Service User Needs for all refugees., • To identify and allocate suitable accommodation within the New Roots scheme to meet the needs of the applicate and/or the size of the family unit., • To devise and implement a Service Plan between the worker and the service user to map out the immediate support actions requiring intensive assistance., • To ensure the Intensive support provided to the service users has a focus on benefit assistance, registration with Universal Job match, seeking an ESOL course, registration with GP & Dental services, giving direct advice, assistance to access Foodbanks, strong advocacy, sign posting, assistance with an Integration Loan application (if required) and referring (as appropriate) to other agencies or bodies., • To seek and provide information to service users in a variety of formats (verbal, written, leaflets and various information booklets), • To work with the service users as part of their main Service Plan to register with Property Pool Plus (if required) and develop a Personal Integration Plan of both temporary settlement and future resettlement depending upon the Local Authority they wish to settle in., • To work with service users under their Service Plan to develop an ongoing action plan to assist with seeking appropriate volunteering opportunities, training and work-related learning experience to assist with future employment options., • To provide refugees, especially those who are highly vulnerable or have complex needs, with specialist advice on housing options and welfare rights., • To work with, provide updates and lobby external agencies to ensure the delivery of services to refugees in areas such as employment, health, housing, welfare, money management and education are inclusive to the client group’s needs and requirements., • To assist service users with Family Reunion support if required., • To assist service users to obtain a Travel Document if required., • To monitor and evaluate the delivery of services through good casework management and recording., • To support the reporting requirements of the organisation by documenting and recording statistics using relevant databases to collect the outcomes of service., • To provide briefing sessions to groups of service users as required., • To provide advice and information to service users in their first language when required using interpreters and adhering to good practice standards., • To create, manage and maintain service user files, and ensure that all relevant documentation is completed to the highest standards, within agreed timescales., • To initiate and carry out regular case reviews as required to ensure refugees are on the right path to achieve their potential., • Competitive Salary of £26227.11, • A contributory pension scheme., • 22 days annual leave rising to 30 days with length of service., • An online bespoke Mandatory training package including a wide range of additional resources to support your development., • A range of learning and development opportunities up to and including Level 5 and Management Qualifications., • Medicash enrolment after successful completion of probationary period. A full UK driving licence and access to your own vehicle is also essential as this position will involve regular travel to tenants’ properties across Liverpool. This post is subject to enhanced DBS criminal record disclosure

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children, and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. Strengths-Based Housing Support Worker/Coach Have you had experience working as a housing support worker? Do you hold the necessary skills to coach and inspire people to move forward positively with their lives? If you do, then we have a fantastic opportunity for a strengths-based Housing Support Coach to work within a 24/7 supported accommodation hostel in Liverpool. You will be supporting vulnerable adults via a program of empowerment and confidence-building, helping them to personally grow and develop within safe and comfortable lodgings whilst working towards greater independence and a more permanent housing solution. What we have to offer • Competitive Salary - £ Hours), • A contributory pension scheme, • 225 Hours Annual Leave rising to 285 with length of service, • An online bespoke Mandatory training package including a wide range of additional resources to support your development, • A range of learning and development opportunities up to and including Level 5, • Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment, • Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them, • Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options, • Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan, • Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident’s tenancy through to their planned exit, • Conducting ‘trauma aware’ needs and risk assessments, and updating when necessary, • Exploring education, training, and employment options with residents, • Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances, • Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit, • Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services, • Working as part of a team overseeing the health and safety of the building and all residents/visitors/co-workers whilst on shift, • Completing regular resident welfare checks (as required) throughout the shift, • Completing thorough case notes for all residents throughout the shift and providing a detailed handover to the next members of staff coming on shift, • Supporting residents to maintain contact with specialist and clinical agencies, • Reporting any incidents or concerns to the Project Manager, • Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds, • Experience of working collaboratively with other agencies both voluntary and statutory, • Experience and understanding of safeguarding vulnerable people, • Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work, • An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours, • An ability to motivate people and build positive connections, • Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them, • Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms The post is rota-based which may include weekends/unsociable hours as the role supports a service wide day/evening rota.

Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am – 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: • Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies, • Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector, • Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support, • Multi-Agency Working: Collaborating with housing teams, support services and external partners, • Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation, • Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits, • Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals, • Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible, • Record Keeping: Maintaining accurate case records and documentation, • General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS • Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending, • Knowledge of housing legislation, tenancy rights and welfare benefits, • Strong communication skills, both written and verbal, • Ability to manage workload effectively and prioritise multiple tasks, • Experience building relationships with stakeholders, landlords and support agencies, • Empathetic, non-judgemental and person-centred approach, • Proactive and motivated with a focus on achieving positive outcomes, • Ability to work independently and as part of a team, • Good organisational and problem-solving skills BENEFITS • 28 days’ annual leave including Bank Holidays, • Contributory pension, • Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Child Protection Qualified Social WorkerPermanent ContractEmployer: Knowsley Borough CouncilSalary: Starting salary £42,839, rising to £44,075 per annumWorking Pattern: Hybrid working – office-based approximately 3 days per weekLocation: KnowsleyContract Type: Permanent | Full-timeKnowsley Borough Council is recruiting a dedicated and skilled Child Protection Qualified Social Worker to join our Children’s Social Care service. This is an exciting opportunity to work within supportive, collaborative teams that are committed to safeguarding children and improving outcomes for families.About Our TeamsOur Child Protection teams work closely with all partner agencies involved with the child and/or parents to ensure holistic assessments are completed and effective plans are put in place to reduce risk and promote safety.The work of the team is varied and meaningful, covering: • Child and family assessments, • Voluntary support through Child in Need plans, • Statutory intervention through Child Protection plans, • Involvement in legal proceedings where requiredYou will be supported by experienced managers and colleagues, with a strong emphasis on reflective practice, quality supervision, and professional development.Key Responsibilities, • Undertake statutory social work assessments in line with legislation and local procedures, • Manage complex caseloads involving child protection and court work, • Develop and review robust plans to safeguard children, • Produce high-quality reports and maintain accurate case records, • Work collaboratively with multi-agency partners to achieve positive outcomesEssential RequirementsApplicants must meet the following criteria:, • A recognised Social Work qualification (Degree/DipSW/CQSW or equivalent), • Registration with Social Work England, • Eligibility to work in the UK, • Completion of a Criminal Convictions Declaration, • Agreement to adhere to a Confidentiality Agreement, • Experience within statutory children’s social care, particularly child protectionWhat We Offer, • Competitive salary progression from £42,839 to £44,075, • Hybrid working arrangement, balancing office presence and flexibility, • Permanent contract with job security, • Regular professional supervision and supportive management, • Ongoing training, development, and career progression opportunitiesSafeguarding CommitmentKnowsley Borough Council is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS checks and satisfactory references.How to Apply:If you’re ready to positively impact the lives of children and young people — and want to do it within a forward-thinking, supportive service then please contact me on or drop me an email at !

Role Summary The Pathways Youth Worker is responsible for supporting young people aged 16–19 who are not in education, employment, or training to move away from harm and progress towards positive, sustainable futures. They build trusted, consistent relationships with young people facing complex barriers, providing tailored one-to-one support that promotes independence, resilience, and informed decision making. Through skilled assessment, planning, and delivery of targeted interventions, they help young people reduce risk, disengage from harmful lifestyles, and develop the confidence and life skills needed for adulthood. Working in partnership with families, local services, and professional networks, the Pathways Youth Worker ensures young people receive coordinated, high-quality support that is rooted in safeguarding, youth voice, and strengths-based practice. Their work enables young people to access education, training, or employment and to sustain positive change over time Role Information • Location: The Shrewsbury House Youth & Community Centre (The Shewsy), Liverpool, L5 3PE, • Salary: £29,000 – £31,000 (depending on experience), • Hours: Full-time (37 hours per week, including 3 evenings per week), • Contract: Permanent, • Annual Leave: 22 days + bank holidays 1. Engagement, Intervention & Relationship Building • Assess individual needs and risks, then design and deliver tailored interventions, both one-to-one and in groups, to support behaviour change and personal progression., • Use trauma-informed, strengths-based approaches to build trust and promote positive change, • Empower young people to set and take ownership of their own goals and progression plans, • Coach and guide young people in developing life skills, emotional regulation, and positive decision-making, while constructively challenging and supporting them to leave harmful behaviours behind., • Maintain comprehensive case management records, documenting interventions, progress, and outcomes for each young person 2. Pathways, Partnerships & Opportunity Creation • Build strong relationships with local employers, training providers, and community organisations to develop pathways into employment, apprenticeships, and further education, • Work in partnership with schools, colleges, youth offending services, and other agencies, • Advocate for young people with employers, colleges, and agencies to overcome barriers to engagement, • Support young people to sustain placements, courses, or employment through ongoing mentoring, • Track progression destinations and longer-term outcomes 3. Work Readiness & Life Skills Development • Ensure life skills delivery directly supports young people’s readiness for work, training, and independent adulthood, including., • Prepare young people for the world of work by developing their CV writing and application skills, equipping them for interviews, and fostering an understanding of workplace expectations and behaviours., • Maintain clear professional boundaries and work in line with safeguarding, data protection, and information-sharing policies, • Contribute to risk management and contextual safeguarding discussions where required, • Create a safe, inclusive, and welcoming environment, • Contribute to wider youth provision where needed, • Work flexibly to meet the needs of young people, including evening work, with patterns reviewed as engagement becomes established Essential • Level 3 (or above) qualification in Youth Work or related field, • Experience working with 16–19-year-olds, particularly those who are NEET or at risk, • Experience delivering targeted interventions and behaviour change support, • Strong relationship-building and engagement skills, • Ability to assess risk and develop intervention plans, • Experience working in partnership with external agencies, • Understanding of safeguarding and professional boundaries, • Strong organisational and communication skills, • Experience managing a caseload and evidencing outcomes, • Ability to maintain high-quality case notes and monitoring data, • Knowledge of youth justice, exploitation, or contextual safeguarding, • Experience supporting young people into employment or training, • Understanding of emotional regulation or trauma-informed practice, • Knowledge of the local Liverpool context, • Understanding of employability frameworks, NEET reduction, or transition programmes, • Experience of delivering group programmes or structured courses, • Passionate about improving outcomes for young people, • Able to challenge and support in equal measure, • Resilient and calm under pressure, • Proactive and solutions-focused, • Committed to The Shewsy value: People matter more than things, • Able to work independently, using professional judgement while maintaining accountability

We're recruiting an Outreach Family Support Worker to deliver high quality, home based Early Help support to children, young people and their families. You'll hold a caseload, provide targeted interventions, and coordinate multi agency support using a whole family, strengths based approach. The role focuses on preventing escalation to statutory services and improving outcomes for children aged where SEND applies). Key Responsibilities • Hold and manage a caseload of children and families with multiple or complex needs., • Complete Family Help assessments and lead Team Around the Family (TAF) meetings., • Provide intensive, targeted support to vulnerable children and young people, including those with emotional or mental health needs., • Develop and coordinate multi agency plans that reduce risk and improve outcomes., • Experience working with children, young people and families with complex needs., • Strong assessment, planning and case holding skills., • Ability to lead multi agency meetings and coordinate support., • Excellent communication, organisation and report writing abilities. Hit the apply button now and follow the steps below: Contact Leasha on Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge in Children's Services and will also provide expert career advice along the way. We also have a market leading referral scheme of up to £250* so if you know of someone who may also be looking for an exciting career opportunity, ask them to contact Leasha at Spencer Clarke Group.*T's & C's apply.

Family outreach support worker Hours: 35 hours per week Pay: £15.17 per hour Agency: On behalf of P4 Recruitment About the Role: We are recruiting a dedicated Outreach Family Support Worker to provide high-quality, home-based Early Help support to children and families using a whole-family approach. This temporary long-term role involves working with children and young people aged 0–25* and their families, helping to prevent the need for statutory intervention and ensuring access to universal services. You will take whole-case responsibility for complex families, coordinating support, completing Early Help Assessments, and acting as Lead Professional when required. The role includes providing intensive and targeted support, facilitating family engagement, and supporting children and young people with emotional and mental health challenges. Key Responsibilities: • Case management for complex families stepping down from social care, • Conduct Early Help Assessments, coordinate Team Around the Family (TAF) meetings, and monitor progress, • Support children and young people with high-risk or complex needs, • Deliver practical parenting strategies and de-escalation techniques, • Maintain accurate records on electronic systems, • Attend supervision, planning meetings, and professional reviews, • Promote safeguarding, anti-discriminatory practice, and equality of opportunity, • Support supervised contact sessions where required Requirements: • Ideally Car driver with access to own vehicle, • Relevant Level 3 qualification in Health, Social Care, or Early Help (Level 5 preferred), • Experience working with children, young people, and families in a support or social care role, • Knowledge of safeguarding, risk assessment, and family engagement methods, • Solution-focused, family-centred approach (e.g., Signs of Safety), • Ability to work independently and as part of a multidisciplinary team, • Excellent communication, record-keeping, and organisational skills, • Enhanced DBS required We Offer: • Competitive pay: £15.17 per hour, • 35 hours per week, • Long-term temporary placement with ongoing support and supervision, • Opportunities for professional development

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and impact. Behind every case is a collaborative team of legal and operational professionals working together to deliver results that matter. At KP Law, you’ll be part of a fast-growing firm that’s reshaping how justice is delivered. Whether you’re a lawyer or part of our operations team, your work will directly contribute to landmark cases and meaningful outcomes for thousands of people. We believe excellence in everything, that together we achieve more, and that there's always a way to make things happen. If you're a creative problem solver, a collaborative worker, and ready to challenge the status quo, KP Law offers the opportunity to work on some of the biggest multi-claimant cases in the UK and grow with a firm that’s redefining how justice is delivered. The Role As a Legal Assistant in our Client Service Team (CST) you will primarily be responsible for handling queries from a broad range of clients, ensuring a high level of service and a positive experience of KP Law. Role Responsibilities As a Legal Assistant (CST), your role will include, but is not limited to: • Dealing with inbound client queries, primarily over the telephone but may also include email, website and social media enquiries., • Providing updates to clients on the status of the case in a timely and accurate manner., • Acting as a first point of resolution for client complaints and escalating through the appropriate channels where you are unable to resolve., • Updating and maintaining client information, including notes from calls and other points of communication, in the relevant systems., • Working closely with other members of the operational and legal teams to ensure seamless communication and client satisfaction., • Participating in team meetings and contribute to process improvements related to client services., • Working Patterns: 2 shifts Monday to Friday 9.00am – 5.30pm or 11.30am to 8.00pm. and 1-2 Saturday shifts per month., • You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience • Previous experience of working in a customer service role, • Previous experience of providing client service via telephony, email, and social media channels to the public., • Experience of using case management / CRM / client databases or systems (nice to have) Skills • Client-centric approach with the ability to understand different client needs and deliver the right solution., • Exceptional verbal and written communication skills., • Calm and patient under pressure with the ability to deal with difficult and sensitive situations in an appropriate manner., • Highly organised with strong attention to detail., • Able to work effectively as part of a team and under your own initiative., • Continuous improvement mindset with a willingness to embrace change., • Highly self-motivated with the ability to meet multiple, tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Strong problem-solving skills – willing to think logically and provide solutions, even when dealing with issues which are novel., • MS Office skills in Word, Outlook, PowerPoint and Excel Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. • Our Values, • At KP Law, we pride ourselves on being a values-led law firm. Our Values:, • Excellence in Everything, • We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do., • We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise., • We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service., • Together We Achieve More, • We collaborate openly, valuing and respecting diverse perspectives to achieve the best results., • We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive., • We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements., • There’s Always a Way, • We approach challenges with a positive and proactive mindset, exploring creative and practical solutions., • We take ownership of problems, staying committed and resilient until we achieve the best outcome., • We strive to offer a rounded benefits package, that employees value, no matter what stage of their career they are in. Current benefits include:, • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

Job Title: Social Worker – Child Protection / Children in Need Team Location: Kirkby, UK Salary: £39 Hourly Contract: Ongoing | Full Time / Part Time Available An excellent opportunity has arisen for an experienced Social Worker to join the Child Protection and Children in Need Team in Kirkby. This rewarding role places you at the heart of safeguarding practice, where you will work directly with children and families to assess risk, plan interventions, and deliver meaningful change. With flexible full-time and part-time options, this role offers the ideal balance between professional impact and work-life flexibility. Perks and benefits: • Highly competitive hourly rate of £39.00, • Flexibility to choose full-time or part-time working patterns, • Exposure to varied practice environments through locum work, • Opportunity to broaden professional experience and expand your network, • Access to ongoing learning and development opportunities, • Greater control over your work-life balance and personal time Role overview: • Safeguard children and promote their welfare through statutory assessment, planning, and intervention, • Work with families experiencing complex challenges, including neglect and abuse, • Deliver timely, proportionate, and child-focused responses, • Reduce risk and improve outcomes for children and young people What you will do: • Undertake statutory assessments under Section 17 (Children in Need) and Section 47 (Child Protection), • Develop, implement, and review child-centred plans that promote safety and wellbeing, • Manage a caseload of CIN and CP cases in line with legislation, statutory guidance, and local procedures, • Identify, assess, and manage safeguarding risks effectively, • Lead and contribute to Child Protection Conferences, Core Groups, and Strategy Meetings, • Respond promptly and appropriately to safeguarding concerns and emergencies, • Contribute to Public Law Outline (PLO) processes and care proceedings when required, • Prepare high-quality reports, assessments, and statements for legal processes, • Attend legal meetings and court hearings as necessary, • Work collaboratively with partner agencies including police, health, education, housing, and early help services, • Share information appropriately to safeguard children and support families, • Maintain accurate, timely, and analytical case records, • Participate in supervision, training, and continuous professional development, • Ensure practice aligns with legislation, statutory guidance, and Knowsley policies Person specification / requirements: • Degree in Social Work (BA / MA / DipSW), • Registered with Social Work England (SWE), • Experience within Children’s Social Care, particularly Child Protection and Children in Need, • Proven experience of statutory assessments and safeguarding interventions, • Court experience desirable, though not essential for all posts Why Kirkby? Living and working in Kirkby offers a welcoming community feel alongside excellent transport links and access to rich cultural and leisure opportunities. It’s a place where professional fulfilment meets a supportive environment, making it an ideal location to grow your career while enjoying a balanced lifestyle. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted, award-winning agency, proudly holding an ‘Excellent’ Trustpilot rating from over 1,000 reviews. We are committed to securing the best possible rates and matching skilled professionals with roles that truly reflect their experience and career goals. Apply today and make a lasting difference in children’s lives while earning £39 per hour in a flexible, rewarding safeguarding role.

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and impact. Behind every case is a collaborative team of legal and operational professionals working together to deliver results that matter. At KP Law, you’ll be part of a fast-growing firm that’s reshaping how justice is delivered. Whether you’re a lawyer or part of our operations team, your work will directly contribute to landmark cases and meaningful outcomes for thousands of people. We believe excellence in everything, that together we achieve more, and that there's always a way to make things happen. If you're a creative problem solver, a collaborative worker, and ready to challenge the status quo, KP Law offers the opportunity to work on some of the biggest multi-claimant cases in the UK and grow with a firm that’s redefining how justice is delivered. The Role As a Legal Assistant in our Client Service Team (CST) you will primarily be responsible for handling queries from a broad range of clients, ensuring a high level of service and a positive experience of KP Law. Role Responsibilities As a Legal Assistant (CST), your role will include, but is not limited to: • Dealing with inbound client queries, primarily over the telephone but may also include email, website and social media enquiries., • Providing updates to clients on the status of the case in a timely and accurate manner., • Acting as a first point of resolution for client complaints and escalating through the appropriate channels where you are unable to resolve., • Updating and maintaining client information, including notes from calls and other points of communication, in the relevant systems., • Working closely with other members of the operational and legal teams to ensure seamless communication and client satisfaction., • Participating in team meetings and contribute to process improvements related to client services., • Working Patterns: 2 shifts Monday to Friday 9.00am – 5.30pm or 11.30am to 8.00pm. and 1-2 Saturday shifts per month., • You will be required to travel to our Liverpool and Manchester Offices Person Specification Experience • Previous experience of working in a customer service role, • Previous experience of providing client service via telephony, email, and social media channels to the public., • Experience of using case management / CRM / client databases or systems (nice to have) Skills • Client-centric approach with the ability to understand different client needs and deliver the right solution., • Exceptional verbal and written communication skills., • Calm and patient under pressure with the ability to deal with difficult and sensitive situations in an appropriate manner., • Highly organised with strong attention to detail., • Able to work effectively as part of a team and under your own initiative., • Continuous improvement mindset with a willingness to embrace change., • Highly self-motivated with the ability to meet multiple, tight deadlines in a fast-paced dynamic environment with consistently high levels of performance., • Strong problem-solving skills – willing to think logically and provide solutions, even when dealing with issues which are novel., • MS Office skills in Word, Outlook, PowerPoint and Excel Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. • Our Values, • At KP Law, we pride ourselves on being a values-led law firm. Our Values:, • Excellence in Everything, • We deliver high-quality work, ensuring accuracy, and attention to detail in everything we do., • We seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise., • We hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service., • Together We Achieve More, • We collaborate openly, valuing and respecting diverse perspectives to achieve the best results., • We support and trust one another, fostering an inclusive environment where everyone can contribute and thrive., • We recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements., • There’s Always a Way, • We approach challenges with a positive and proactive mindset, exploring creative and practical solutions., • We take ownership of problems, staying committed and resilient until we achieve the best outcome., • We embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits • We strive to offer a rounded benefits package, that employees value, no matter what stage of their career they are in. Current benefits include:, • Annual discretionary bonus scheme, • Company contributory pension scheme, • Hybrid working, • Life assurance, • Cash-back healthcare scheme, • Enhanced family friendly polices, • Employee Assistance Programme, • Subsidised gym membership, • Cycle to Work scheme, • Staff referral scheme

The Firm KP Law is a UK-based claimant law firm focused on collective redress. With offices in London, Liverpool, Manchester, and Birmingham, we represent large groups of individuals in high-profile cases against major corporations. Our team combines legal expertise with a data-driven, tech-enabled approach to litigation. We’re not a traditional law firm, we’re built for scale, efficiency, and impact. Behind every case is a collaborative team of legal and operational professionals working together to deliver results that matter. At KP Law, you’ll be part of a fast-growing firm that’s reshaping how justice is delivered. Whether you’re a lawyer or part of our operations team, your work will directly contribute to landmark cases and meaningful outcomes for thousands of people. We believe excellence in everything, that together we achieve more, and that there's always a way to make things happen. If you're a creative problem solver, a collaborative worker, and ready to challenge the status quo, KP Law offers the opportunity to work on some of the biggest multi-claimant cases in the UK and grow with a firm that’s redefining how justice is delivered. The Role As Paralegal you will become an integral member of the Data Breach team undertaking all facets of administrative and legal casework as directed by your direct report and other firm solicitors. Role Responsibilities The role will include, but is not limited to: -\tAssist with case preparation/progress to include general administrative duties and legal support as directed. -\tTelephoning clients to obtain case details, drafting attendance notes and emails to clients as well as maintaining client records -\tResearch of developments in any of the matters in which we are working including prospective cases and providing written summaries. -\tUpdating and maintaining accurate records and files within our case management systems. -\tAccurate time-recording. -\tCollaboration with our Client Services Team in relation to our clients and prospects including gathering and interrogation of client data and drafting communications to clients. -\tData management and manipulation. -\tSupport direct report and other solicitors with ad hoc duties as required. Person Specification -\tPrevious experience of working as a Litigation Paralegal. -\tHighly organised with excellent planning skills and a strong attention to detail -\tOutstanding analytical, innovation, critical thinking, and problem-solving skills. -\tExcellent communication and interpersonal skills with the ability to work effectively as part of a team. -\tHighly self-motivated with the ability to meet multiple, tight deadlines in a fast-paced dynamic environment with consistently high levels of performance. -\tContinuous improvement mindset with a willingness to embrace change. -\tClient-centric approach, ensuring exceptional standards of professionalism at all times. -\tMS Office skills in Outlook, Word, PowerPoint and Excel Equal Opportunities Our approach to our people is underpinned by our commitment to equity, diversity, inclusion and well-being. Our ambition is to build a richly diverse workforce made up of the best talent in our industry. With a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for KP Law is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation, or religious beliefs. Our Values At KP Law, we pride ourselves on being a values-led law firm. Our Values: Excellence in Everything -\tWe deliver high-quality work, ensuring accuracy, and attention to detail in everything we do. -\tWe seek continuing competence by embracing feedback, learning from our experiences and that of others, and developing our expertise. -\tWe hold ourselves and each other to account for upholding the highest professional standards, ensuring our clients receive exceptional service. Together We Achieve More -\tWe collaborate openly, valuing and respecting diverse perspectives to achieve the best results. -\tWe support and trust one another, fostering an inclusive environment where everyone can contribute and thrive. -\tWe recognise that success is a team effort, sharing knowledge and celebrating each other’s achievements. There’s Always a Way -\tWe approach challenges with a positive and proactive mindset, exploring creative and practical solutions. -\tWe take ownership of problems, staying committed and resilient until we achieve the best outcome. -\tWe embrace change and adaptability, seeing obstacles as opportunities to improve and innovate. Our Benefits We offer an attractive benefits package, that employees value, no matter what stage of their career they are in. Current benefits include: -\tAnnual discretionary bonus scheme -\tCompany contributory pension scheme -\tHybrid working -\tLife assurance -\tCash-back healthcare scheme -\tEnhanced family friendly polices -\tEmployee Assistance Programme -\tSubsidised gym membership -\tCycle to Work scheme -\tStaff referral scheme

Housing Support Worker / Case Worker.A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pa

Crescent Care’s Housing & Homelessness Assistance program is seeking a dedicated Case Worker to provide end-to-end support to individuals and families at risk of homelessness. Experience supporting clients with complex needs. Opportunities to work on innovative housing projects.

Crescent Care’s Housing & Homelessness Assistance program is seeking a dedicated Case Worker to provide end-to-end support to individuals and families at risk of homelessness. Conduct housing assessments and develop case management plans. Prepare detailed case notes and compliance reports.

To be considered for this job vacancy, please submit your CV to our Recruitment Team.

A leading recruitment service in the UK is seeking a Housing Support Worker / Case Worker to join a frontline homeless hostel service in Birkenhead. The role involves supporting vulnerable adults with complex needs towards independent living, through structured case management and support planning.

A recruitment agency seeks an experienced Housing Support Worker / Case Worker in Birkenhead to provide structured support within a homeless hostel.

An experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. Support Planning and Case Management: Developing, reviewi

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.

Housing Officer This is an excellent opportunity for a Housing Officer with experience in housing management, tenancy support, safeguarding and resident engagement to support vulnerable individuals and promote independent living. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Housing Support Officer, Tenancy Officer, Supported Housing Worker, Accommodation Officer, Hostel Support Worker, Key Worker, Residential Support Worker, Tenancy Support Officer, Supported Housing Officer SALARY: £26,299 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours total spread across Monday to Friday (with occasional requests to help cover evenings/weekdays) JOB OVERVIEW We have a fantastic new job opportunity for a Housing Officer to support vulnerable individuals experiencing homelessness and complex needs within a supported housing environment. As a Housing Officer you will deliver high-quality housing management, tenancy support and safeguarding, ensuring residents are supported to sustain their accommodation and move towards independent living. Working closely with residents, external agencies and stakeholders, the Housing Officer will manage tenancies, address anti-social behaviour, and coordinate access to support services such as mental health, substance misuse and welfare benefits. This role requires strong communication, organisation and problem-solving skills, with a proactive and person-centred approach to delivering effective housing services. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Officer include: • Housing Management Delivery: Provide effective housing and tenancy management across allocated accommodation, • Property Inspections: Conduct regular property checks to ensure compliance with housing standards and health and safety regulations, • Resident Support: Offer guidance, signposting and access to external services to support resident wellbeing, • Tenancy Sustainment: Support residents to understand their rights and responsibilities and maintain successful tenancies, • Safeguarding Responsibilities: Promote safeguarding and ensure the safety of residents and staff at all times, • Risk Management: Maintain, review and communicate risk assessments and support plans, • Void Management: Ensure void properties are prepared and re-let promptly, • Income Management: Maximise rent and service charge collection, • Record Keeping: Maintain accurate and up-to-date records using internal systems, • Multi-Agency Working: Liaise with local authorities, support services and stakeholders to coordinate support, • Health and Safety Compliance: Carry out safety inspections and respond to incidents in line with procedures, • Resident Engagement: Build positive relationships, motivate residents and support progression into independent accommodation CANDIDATE REQUIREMENTS • Previous experience in housing management, tenancy support or supported housing, • Experience working with vulnerable individuals, including those with mental health or substance misuse needs, • Knowledge of safeguarding principles and risk assessment processes, • Experience managing anti-social behaviour and tenancy-related issues, • Strong communication and interpersonal skills with the ability to build effective relationships, • Good organisational skills with the ability to prioritise workload and manage competing demands, • Experience with record keeping, reporting and case management systems, • Ability to work independently and as part of a team in a dynamic environment, • Understanding of housing standards, health and safety and compliance requirements, • A proactive, flexible and person-centred approach to supporting residents This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14535 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Housing Support Worker / Case Worker A rewarding opportunity for an experienced Housing Support Worker / Case Worker to provide structured, person-centred support within a homeless hostel, supporting residents with complex needs through effective support planning, risk management and resettlement pathways. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Hostel Support Worker, Key Worker, Residential Support Worker This role is known internally as a Case Management Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England (CH41) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday, worked on a rota basis between 7.30am–3.30pm and 1.00pm–9.00pm, with occasional evening cover JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to join a frontline homeless hostel service, supporting vulnerable adults with complex needs to move towards independent living. As a Housing Support Worker / Case Worker you will work exclusively within a hostel environment, delivering structured case management, support planning and risk assessments for residents who may be affected by homelessness, mental health needs, substance misuse and offending histories. The Housing Support Worker / Case Worker role involves holding a caseload, conducting regular key working sessions, coordinating with external agencies and ensuring safeguarding and resident safety remain central to all practice. This is an ideal opportunity for a Housing Support Worker / Case Worker with strong hostel-based experience who is confident working in a fast-paced, people-focused environment. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Case Worker include: • Resident Induction and Engagement: Carrying out resident welcomes, inductions and ongoing engagement within the hostel, • Support Planning and Case Management: Developing, reviewing and maintaining person-centred support plans in partnership with residents, • Risk Assessment and Safeguarding: Completing, reviewing and updating risk assessments in line with organisational procedures, • Key Working Sessions: Holding regular, planned case management sessions using a flexible and strengths-based approach, • Multi-Agency Working: Liaising with external agencies including health services, probation, housing and social care, • Resident Progression: Supporting residents to access benefits, activities, services and move-on accommodation, • Record Keeping and Administration: Maintaining accurate, timely records including support plans, risk assessments and case notes, • Health And Safety Compliance: Conducting building and room checks and reporting health and safety concerns appropriately, • Resident Participation: Encouraging resident involvement in activities and service development, • Professional Practice: Upholding safeguarding, confidentiality, professional boundaries and equality standards at all times CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience of working full-time within a homeless hostel or similar supported housing environment, • Demonstrable experience of working with homeless individuals with complex needs, including mental health, substance misuse and offending-related issues, • Strong experience of support planning, risk assessments and ongoing case management within a hostel setting, • Experience of holding and managing a caseload, delivering consistent and structured support, • A confident understanding of safeguarding, risk management and professional boundaries when working with vulnerable adults, • Excellent communication, interpersonal and engagement skills, • The ability to maintain accurate records and complete clear written reports, • A flexible, resilient and person-centred approach to support work DESIRABLE • A relevant qualification in Housing, Health and Social Care or a related field, • Experience of multi-agency working within homelessness or supported housing services, • Knowledge of outcomes-based assessment tools and harm reduction approaches This role requires an Enhanced DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14583 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online |

Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If youve also worked in the following roles, wed also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support Multi-Agency Working: Collaborating with housing teams, support services and external partners Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible Record Keeping: Maintaining accurate case records and documentation General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending Knowledge of housing legislation, tenancy rights and welfare benefits Strong communication skills, both written and verbal Ability to manage workload effectively and prioritise multiple tasks Experience building relationships with stakeholders, landlords and support agencies Empathetic, non-judgemental and person-centred approach Proactive and motivated with a focus on achieving positive outcomes Ability to work independently and as part of a team Good organisational and problem-solving skills BENEFITS 28 days annual leave including Bank Holidays Contributory pension Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ TPBN1_UKTJ

Description Our local government clients in Liverpool, Merseyside, seek a Senior Business Support Officer to manage educational and social care placements, support contract finance and monitoring, and handle supplier enquiries. At least 2 days per week on-site are required. Responsibilities Support the creation, monitoring and management reporting of placement and contract data using relevant systems, including Capita and Liquid Logic, relating to the commissioning and contracting process, including risk registers, issue logs, attendance data, engagement reports, progress reports, Ofsted notifications, and contract key performance indicators. Qualifications – Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ level 4 qualification or equivalent experience Advanced – Microsoft Office (Word, Excel, Outlook), social media and CRM. Criteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: a good Understanding of Education and Local Authority processes, strong IT skills including minute-taking and report writing, extensive Excel experience for data management, and strong finance support skills, preferably with SAP experience. Good Understanding of Education and Local Authority processes, policies and procedures, ideally having previously worked in a Business Support role in a similar environment. Strong IT skills, including minute-taking, report writing, and preparing presentations. Excellent knowledge of using Excel as a data management tool and considerable experience in working with spreadsheets to manipulate and extract data to present in summary and on an individual basis for case tracking and overall management reporting purposes. Strong Finance Business Support skills, previous experience of using SAP financial systems and an advantage. Good interpersonal and communication skills, written and verbal; team worker; able to use own initiative to manage workloads. An advanced Excel qualification is an advantage. Compliance Requirements 3 Years References Enhanced DBS Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace

Housing Support Worker / Resettlement Officer An exciting opportunity for a Resettlement Worker with experience in homelessness, housing support and tenancy sustainment to support vulnerable individuals into stable accommodation and independent living. If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Worker, Homelessness Officer, Tenancy Sustainment Officer, Outreach Support Worker, Supported Housing Officer, Resettlement Officer, Homelessness Support Worker, Tenancy Sustainment Officer, Housing Officer, Housing Support Officer, Resettlement & Tenancy Sustainment Worker This role is known internally as a Resettlement Worker SALARY: £27,752 per annum + Benefits LOCATION: Birkenhead, Wirral, North West England - with some travel between various projects and locations JOB TYPE: Full-Time, Contract (until end March 2027) WORKING HOURS: 35 Hours per Week, Monday to Friday, 9am – 5pm JOB OVERVIEW We have a fantastic new job opportunity for a Housing Support Worker / Resettlement Officer with experience in housing support, homelessness services, tenancy sustainment and working with individuals with complex needs. As a Housing Support Worker / Resettlement Officer you will support residents in supported accommodation to move into suitable, sustainable tenancies, working closely with internal teams and external agencies. The Resettlement Worker plays a key role in enabling individuals to achieve independence and long-term housing stability. Working across multiple sites, the Housing Support Worker / Resettlement Officer will also engage with private landlords, support access to housing options, and contribute to outreach and in-reach services. This includes supporting individuals within emergency accommodation and hostels to transition into private rented tenancies. You will build strong partnerships, promote tenancy readiness, and act as a single point of contact for landlords to support successful tenancy outcomes. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Housing Support Worker / Resettlement Officer include: • Resident Support Planning: Supporting individuals to prepare for independent living and sustainable tenancies, • Tenancy Sustainment: Assisting residents to secure and maintain appropriate housing in the private rented sector, • Landlord Engagement: Developing relationships with private landlords and acting as a key contact for tenancy support, • Multi-Agency Working: Collaborating with housing teams, support services and external partners, • Outreach Support: Providing in-reach and outreach services to individuals in emergency and hostel accommodation, • Housing Advice: Offering guidance on housing options, tenancy rights and welfare benefits, • Progress Monitoring: Tracking outcomes and supporting residents to achieve personal goals, • Crisis Intervention: Responding to tenancy issues and preventing homelessness where possible, • Record Keeping: Maintaining accurate case records and documentation, • General Support Duties: Assisting with occasional reception or administrative responsibilities CANDIDATE REQUIREMENTS • Previous experience working with individuals experiencing homelessness or complex needs such as mental health, addiction or offending, • Knowledge of housing legislation, tenancy rights and welfare benefits, • Strong communication skills, both written and verbal, • Ability to manage workload effectively and prioritise multiple tasks, • Experience building relationships with stakeholders, landlords and support agencies, • Empathetic, non-judgemental and person-centred approach, • Proactive and motivated with a focus on achieving positive outcomes, • Ability to work independently and as part of a team, • Good organisational and problem-solving skills BENEFITS • 28 days’ annual leave including Bank Holidays, • Contributory pension, • Health Plan This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14588 Full-Time, Permanent Social Care Jobs, Careers and Vacancies. Find a new job and work in Birkenhead, Wirral, North West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Adecco are recruiting for a HAIL (Home Adaptations for Independent Living) Case Worker on behalf of Newham Council. We are seeking an experienced Case Worker to join the HAIL (Home Adaptations for Independent Living) team within Adult Social Care. Previous experience in a similar case worker role.

An international child welfare organization in the United Kingdom is seeking candidates for the role focused on child protection.Responsibilities include conducting outreach for vulnerable children, engaging in community child protection activities, and implementing child protection interventions.Ca

A staffing agency is seeking an experienced HAIL Case Worker to join the Adult Social Care team for Newham Council.

Our Care and Repair team plays a vital role in delivering practical housing related support for all Blackpool residents and we are now looking to recruit a Caseworker to support the service. This role offers the chance to provide essential casework support to vulnerable residents. You will manage a

A support services company is seeking a Support Worker in Lytham St Annes to assist a 14-year-old male client suffering from cerebral palsy.

We are currently recruiting for an experienced Refuge Case Worker to join the Louise House service in Haringey on a temporary agency basis. As a Refuge Case Worker, you will support residents within a refuge setting, providing practical and emotional support, risk management, and advocacy to promote

Supporting casework: allocating cases, following up for documentation, updating records. Harris Hill is delighted to be partnering with a membership organisation in their search for a Senior Administrator and Case Support Worker.

A reputable recruitment agency is seeking a Youth Justice Case Worker to manage caseloads of children involved in the youth justice system. Ideal candidates will have experience working with at-risk youth and strong skills in case management.

Manage a caseload of participants in custody.

A leading social purpose organization in the United Kingdom is seeking a Justice Case Worker to manage participants in custody.

To manage a caseload of children and young people involved in the youth justice system, delivering effective assessments and interventions to prevent offending and re‑offending. Manage a caseload of children and young people referred through the police or court. Monitor progress, review interventi

A local government authority in the United Kingdom is looking for a Senior Case Worker to provide support and guidance to individuals for their independence and wellbeing. You'll manage a diverse caseload and support complex cases while mentoring colleagues.

Support Worker needed to assist a gentleman with a brain injury, providing care and supporting daily activities.

Experienced support worker needed to care for a 5-year-old boy with cerebral palsy, assisting with personal care, nutritional, and leisure needs.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Receptionist Derby Perm Part time 20 hours a week.About the RoleWe are looking for a professional, friendly, and highly organised Receptionist / Administration Assistant to join our client's team on a part‑time basis.This role is ideal for someone who enjoys supporting others, creating a welcoming

Become a Self-Employed Delivery Driver with Evri.Join one of the UK’s largest courier networks.Looking for a fresh start or a more flexible way to earn that fits around your lifestyle? Join Evri as a self-employed delivery driver working on a schedule that suits you.PLUS, with our Day 1 roadmap, y

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Social Worker you will be confident in your analysis and decision making to deliver purposeful and effective social care supported by experienced colleagues and managers. As a Children’s Social Worker at Northamptonshire Children’s Trust, you’ll join a supportive learning culture, be able