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Grinding knowledge, making all types of coffees, welcoming guests, taking orders, cocktail and wine knowledge, cash handling
We are seeking a friendly and efficient Front of House team member to join our team. The ideal candidate will be enthusiastic about food and beverage service and possess excellent communication and interpersonal skills. You will be responsible for ensuring a positive dining and drinking experience for our customers by providing prompt and courteous service. Responsibilities: Customer Service - Greet customers warmly upon arrival, guide them to their tables if needed, and ensure a positive dining & drinking experience. Order Taking - Present menus, explain menu items and daily specials, and answer customer questions. Accurately take customer orders, noting any special requests or dietary requirements. Serving Food and Beverages - Ensure prompt delivery of food and beverages to customers. Check back with customers during their meal to ensure satisfaction and address any issues. Payment Processing - Present bills to customers, process payments, and return change or credit card receipts. Handle cash and electronic transactions accurately. Table Maintenance - Clear tables, clean them, and reset for the next customers. Ensure that the dining and drinking area is clean and organised. Collaboration - Work with kitchen staff and other team members to ensure smooth service. Communicate customer feedback and any special requests to the appropriate staff. Safety and Hygiene - Follow health and safety regulations, including food safety, sanitation, and personal hygiene. Adhere to restaurant policies and guidelines. Problem Solving - Address customer complaints or issues promptly and professionally. Escalate complex problems to the management when necessary. Teamwork - Collaborate with other staff to maintain a positive and efficient work environment. Assist colleagues during busy periods. Additional Duties - Perform other duties as assigned by management. Qualifications/Experience: - Prior experience in a similar role is preferred but not required. - Excellent communication and interpersonal skills. - Strong attention to detail and a commitment to customer satisfaction. - Ability to work in a fast-paced environment. - Flexibility to work various shifts, including evenings, weekends, and holidays. Benefits: - Tips and service charge shared by the team. - Opportunities for advancement. - Employee discounts on food and beverages. - Flexible scheduling. - A supportive and inclusive work environment. Application Process: If you are enthusiastic about providing excellent customer service and enjoy working in a dynamic environment, we invite you to apply.
Tattersalls Tavern, based in Knightsbridge, is looking for reliable and friendly bar staff to join our team! Duties include serving drinks, handling cash transactions, and maintaining a clean workspace. Previous experience preferred but not required. If you're a team player with a positive attitude, we want to hear from you!
Oasis is a family owned restaurant, based in East Finchley N2, we specialise in Moroccan and Lebanese cuisine. We are looking for enthusiastic and energetic waitress for breakfast and lunch service. Reaponsibilities: *Greet and seat guests *Provide excellent customer service *Deliver food and drinks to the table *Knowledge of preparing hot and cold drinks *Maintain cleanliness and organisation of the dinning area *Handle cash and card transactions accurately. Training will be provided, but previous experience is preferred. £9-£13 per hour, up to 40hours per week.
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast-growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: Our Handyman or Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
We are a young, dynamic, and lively team. Our team members are not just collaborators; we are a small community! This is made possible by the special individuals we have within our team, making the working environment unique at our store. Indegno is a compact venue with well-defined roles, and everyone should be able to cover all tasks as needed. We will ensure to train you on every aspect so that you can work without worries. Leave the rest to us and the managers. Indegno is looking for a vibrant and people-oriented individual to join our UK team Role Overview: As the face of Indegno, you'll play a pivotal role in connecting with our wonderful customers and ensuring a smooth flow of service. Your primary responsibility will involve interacting with our guests and taking orders while keeping the queue moving efficiently. Key Responsibilities: - Interact and engage with customers, taking orders with a smile and providing exceptional service. - Rotate across different stations, including preparing and frying crescentinas and managing the cash register. - Maintain speed and accuracy in cash handling, remembering customer orders to enhance service. What We Offer: Competitive hourly pay: Regular hours: £11.50GBP Overtime: £13.50GBP A dynamic work environment with opportunities to rotate roles and keep things interesting. A minimum of 20 hours and a maximum of 40 hours per week to fit your schedule. Requirements: Friendly and outgoing personality with a passion for customer interaction. Ability to handle multiple tasks efficiently in a fast-paced environment. This is a fantastic opportunity to join a lively team and be an integral part of Indegno's customer-focused experience! If you're interested, swing by our store at 104 Brick Lane to discuss this in person
*Store Manager* Team Leadership: • Recruit, train, and supervise staff. • Schedule and manage work shifts. • Foster a positive work environment by motivating and guiding the team. • Provide coaching and performance feedback to employees. Customer Service: • Ensure a high standard of customer service is maintained at all times. • Address customer inquiries and concerns promptly and professionally. • Develop and implement customer service policies and procedures. Inventory Management: • Oversee stock levels and replenishment. • Monitor stock rotation and manage perishable goods effectively. • Implement stock control procedures to minimize losses. Sales and Profitability: • Set and achieve sales targets. • Analyze sales data and implement strategies to increase profitability. • Control costs and manage the store's budget effectively. Store Operations: • Ensure the store is clean, organized, and well-maintained. • Monitor compliance with health and safety regulations. • Oversee cash handling and banking procedures. Merchandising: • Plan and execute product displays and promotions. • Manage pricing and markdowns to maximize sales and reduce wastage. • Maintain attractive product presentation and layout. Supplier Relations: • Establish and maintain relationships with suppliers. • Negotiate terms and conditions with suppliers to optimize product offerings. • Monitor deliveries and resolve any issues related to orders. Reports and Documentation: • Maintain accurate records of sales, expenses, and other operational data. • Prepare regular reports for senior management. • Ensure compliance with all legal and regulatory requirements.
** N.B. - the successful candidate will work either at our shop in SE21 8JN or in SE24 0JN. This is a great opportunity for a customer focused individual to join our growing business, which can offer opportunities for career progression. ```Duties:``` - Prepare and serve deli products such as sandwiches, salads, and hot food items - Provide excellent customer service by assisting customers with their deli orders - Maintain cleanliness and organization of the deli area - Follow food safety and sanitation guidelines - Operate deli equipment such as slicers, ovens, and fryers - Stock and rotate deli products to ensure freshness - Handle cash transactions and operate the cash register ```Qualifications:``` - Excellent communication skills - Ability to work in a fast-paced environment and handle multiple tasks - Attention to detail to ensure proper portioning and presentation of deli products - Ability to work well in a team and provide exceptional customer service - Flexibility to work evenings, weekends, and holidays as needed We are looking for a hard working, reliable and enthusiastic candidate. Note: Previous experience in a deli or food service environment is preferred but not required. Training will be provided for the right candidate. Job Types: Full-time, Permanent Pay: £11.44-£11.50 per hour Benefits: Company pension Employee discount Store discount Schedule: Weekend availability Work Location: In person
Description Badiani is an Italian brand with Gelateria's in the UK, Italy and Spain! We were founded in 1932 and entered the UK market in 2016. We now bring joy and colour to the lives of thousands daily through our beautiful concept stores and award-winning gelato!! We are a fast growing business and are entering more exciting markets in 2024 whilst growing our E-commerce and B2B platforms. We now have outlets across London and a Gelato Lab to share our amazing products with a wider customer base. What you will be doing: The Maintenance Technician at Badiani plays a crucial role in ensuring the smooth operation of our gelato stores by managing maintenance tasks and promptly addressing equipment issues. This position requires a versatile individual who can effectively handle both maintenance responsibilities and on-site repairs across multiple locations. Key Responsibilities: - Maintenance Management Develop and execute a comprehensive maintenance schedule for all Badiani locations to ensure optimal functionality of equipment and facilities. Conduct regular inspections of equipment, machinery, and facilities to identify any maintenance needs or safety concerns. Coordinate with external vendors and contractors for specialised repairs or maintenance services when necessary. Maintain accurate records of maintenance activities, including repairs, inspections, and service contracts - On-site Repairs Respond promptly to maintenance requests from store managers or staff to address equipment malfunctions or breakdowns. Diagnose mechanical, electrical, or plumbing issues and implement effective solutions to minimize downtime and ensure operational efficiency. Perform routine repairs and preventive maintenance tasks on coffee machines, refrigeration units, and other equipment as needed. Troubleshoot equipment problems and provide technical support to store personnel as required. - Inventory Management Monitor inventory levels of spare parts, tools, and supplies necessary for maintenance and repairs. - Health & Safety Compliance Adhere to all health and safety regulations and protocols to maintain a safe working environment for employees and customers. Conduct regular safety inspections and implement corrective actions to address any identified hazards or compliance issues. Ensure that all maintenance activities are carried out following industry standards. Key Requirements: Proven experience in maintenance and repair work, preferably in a hospitality or retail environment. Strong technical skills in mechanical, electrical, and plumbing systems. Ability to prioritize tasks and manage time effectively in a fast-paced, multi-location setting. Excellent problem-solving abilities with a proactive approach to resolving issues. Good communication skills and the ability to work collaboratively with store teams and external vendors. Flexibility to work evenings, weekends, or on-call as needed for emergency repairs or scheduled maintenance. Good skills in using email systems for communication and coordination with team members, store managers, and external vendors. Good skills in Microsoft Excel for data analysis, reporting, and inventory management tasks. What you will get: Salary £32,000-£35,000 dependent on experience £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management.
Job Title: Barista Waitress Location: London, Battersea Job Description: We are seeking a skilled Barista Waitress with good English communication skills and prior experience in the hospitality industry. As a key member of our team, you will be responsible for delivering high-quality customer service while maintaining a friendly and welcoming atmosphere for our guests. Responsibilities: 1. Prepare and serve a variety of coffee beverages and other beverages according to established recipes and standards. 2. Greet customers in a friendly and courteous manner, taking orders accurately and efficiently. 3. Provide recommendations and answer inquiries about menu items, including ingredients and allergens. 4. Handle cash and card transactions, ensuring accuracy and adherence to company policies. 5. Maintain cleanliness and organization of the counter, dining area, and equipment. 6. Collaborate with team members to ensure smooth operations and timely service. 7. Uphold food safety and hygiene standards at all times. 8. Demonstrate excellent English communication skills to engage with customers and colleagues effectively. Requirements: 1. Prior experience as a barista or waitress in a similar setting. 2. Proficiency in English, both spoken and written, to effectively communicate with customers and team members. 3. Ability to multitask and work efficiently in a fast-paced environment. 4. Strong attention to detail and a passion for delivering exceptional customer service. 5. Flexibility to work mornings, evenings, weekends, and holidays as required. 6. Knowledge of coffee brewing techniques and familiarity with espresso machines is a plus. If you meet these qualifications and are enthusiastic about joining our team, please submit your resume and cover letter. We look forward to hearing from you!
We are currently looking to recruit a customer service assistant to work in our Adult gaming centre / Bingo venue through the night 10pm-8am. Your role as a customer service assistant is key, you will often be the first point of contact when customers enter the premises. You will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive. You will also be responsible for maintaining a safe, clean and comfortable environment for them to spend their leisure time. Our venues operate 7 days a week so shift patterns will be on a rota basis including and the required shift for this role is 10pm-8am. Flexibility is important as weekend working will be required. Contracted hours on offer are between 20 and 40 hrs Candidate requirements Previous customer service and cash handling experience desired although training will be given. Experience of working within the retail, hospitality or gambling industries. Excellent communication skills. Must be aged 18+ due to gambling legislation. Driving licence & own transport essential Main role responsibilities Greeting customers when they enter the premises. Taking pride in your venue, ensuring that cleanliness and presentation is always to the highest standard. Advertise new products, promotional campaigns and offers using your excellent communication skills. Implement company and industry policies and procedures. It is anticipated that interviews will be offered immediately if your CV matches our requirements. Job Types: Full-time, Part-time Pay: From £12.50 per hour Expected hours: 40 per week
We are looking for 1 Cafe assistant to join our team. Your job duties may include taking food and beverage orders,,prepare cold and hot drinks a You will need: -customer service skills -the ability to work on your own and also to be a team player the ability to accept criticism and work well under pressure -to be multitasking -handle cash and credit card transactions -maintain a clean and organised workspace
We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
A Front of House Team Member for a Bar Beach Grill is responsible for providing excellent customer service, managing reservations, greeting guests, taking orders, and ensuring a positive dining experience. They handle cash transactions, maintain a clean and organized dining area, and collaborate with kitchen staff to ensure efficient service. Strong communication and interpersonal skills are essential to interact with customers and work effectively within the team.
FRONT OF HOUSE TEAM MEMBER/COOK. Up to £11.5p/hour Based in: Events and festivals across the UK OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE - You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu - Receiving cash and card payments - -You will be working under pressure and working standing during the shift - You will be cooking using fryers and hot griddles. - Chopping vegetables and doing food prep - Handling different types of dishes, including meat and pork - Deep cleaning at the site
At Flex Living, we believe that renting a home should be as easy as buying an item from Amazon, which means ensuring that our guests have an abundance of choice, flexibility to cancel if their plans change, seamless move-in/move-out, and feeling home wherever they stay with us. Since our launch in 2019, we have grown by 400% per year, and we are now planning to launch Flex Living in multiple cities around the world. We pride ourselves on having a culture that is based on strong principles and values, primarily focusing on transparent communication, trust in the people we work with, full autonomy and accountability, open-minded thinking and value-driven decision making. We also have a deep focus on hiring genuinely nice people. We are currently seeking an Accounting Specialist to prepare accounts, document daily financial transactions and ensure compliance with Flex Living’s standards. About the role: We are looking for a bright and enthusiastic individual to join our fast-growing team and assist with numerous activities within the company including: ● VAT and corporation tax calculations ● Prepare monthly management statements ● Record day to day financial transactions and complete the audit process ● Invoicing and issuing payments to landlords ● Reconciling invoices ● Reconciling revenues ● Review team expenses ● Cost Optimization About you: We are looking for someone with the following skills: ● Proven ability to calculate, post and manage accounting figures and financial records ● Data entry skills along with a knack for numbers ● Hands-on experience with spreadsheets and proprietary software ● Proficiency in English and in MS Office ● High degree of accuracy and attention to detail ● Creativity and problem-solving aptitude ● Experience in using XERO accounting system ● Willingness and ability to have a proactive approach to handling various finance related projects ● Great understanding of financial statements including a balance sheet, income and cash flow statements. Job Type: Full-time
Job Overview: We are seeking enthusiastic individuals to join our team as Bar Staff. As a member of our team, you will play a vital role in providing excellent customer service and ensuring a positive experience for our guests. This position requires basic math skills, knowledge of food safety regulations, and a passion for hospitality. Duties: - Greet customers and take drink and food orders - Prepare and serve alcoholic and non-alcoholic beverages - Ensure the bar area is clean and well-stocked - Collect payment from customers and process transactions accurately - Maintain a friendly and welcoming atmosphere for guests - Adhere to all food safety and hygiene regulations - Assist with opening and closing duties as needed - Provide exceptional customer service by addressing customer inquiries and concerns -waiter/waitress service in the restaurant Qualifications: - Previous experience in a similar role is preferred - Basic math skills for handling cash transactions - Knowledge of food safety regulations and practices - Excellent time management skills to handle multiple tasks efficiently - Strong communication and interpersonal skills - Ability to work well in a fast-paced environment - Flexibility to work evenings, weekends, and holidays as needed If you are passionate about providing exceptional service in a dynamic restaurant environment, we would love to hear from you. Join our team as Bar Staff and be part of creating memorable experiences for our valued customers.
Job Title: Bartender 🏳️🌈 🏳️⚧️ Please come to the Dolphin on Wednesdays for a face to face interview from 5 PM. Job Description: We are seeking a skilled and enthusiastic bartender to join our team and provide exceptional service to our customers. As a bartender, you will be responsible for crafting and serving a wide variety of beverages, including cocktails, beers, wines, and non-alcoholic drinks. Your role will involve engaging with customers, taking drink orders, and ensuring timely and accurate delivery of beverages. Additionally, you will be expected to maintain a clean and organized bar area, monitor inventory levels, and restock supplies as needed. The ideal candidate will have excellent communication skills, a strong knowledge of drink recipes, and the ability to multitask in a fast-paced environment. Prior experience in bartending and a relevant certification are preferred. If you are passionate about creating memorable experiences for customers and thrive in a dynamic atmosphere, we encourage you to apply for this position. Responsibilities: 1. Greet customers and take drink orders. 2. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards. 3. Engage with customers in a friendly and professional manner, providing recommendations and answering questions about the menu. 4. Maintain cleanliness and organization of the bar area, including bar tops, equipment, and glassware. 5. Monitor inventory levels and restock supplies as needed. 6. Process payments and handle cash transactions accurately. 7. Adhere to all safety and sanitation policies and procedures. 8. Collaborate with other staff members to ensure smooth operation of the bar. 9. Stay updated on current trends in the beverage industry and continuously improve your skills and knowledge. Requirements: 1. Proven experience as a bartender or similar role. 2. Excellent knowledge of drink mixing and cocktail recipes. 3. Strong communication and interpersonal skills. 4. Ability to work well under pressure in a fast-paced environment. 5. Attention to detail and a passion for providing exceptional customer service. 6. Familiarity with POS systems and cash handling procedures. 7. Ability to work evenings, weekends, and holidays as needed. 8. Certification in bartending or relevant field is a plus. Benefits: - Competitive wages - Flexible scheduling - Opportunities for advancement - Employee discounts
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
Join our team as a Food Court Cashier & Sales Associate, where you'll be the friendly face behind the counter. Your main role is to ensure smooth transactions, boost sales, and provide exceptional customer service. Responsibilities: Greet and assist customers warmly, processing their orders efficiently. Upsell menu items and promotions to enhance sales. Keep the area clean and organised and helping with cleaning duties Handle cash and electronic payments securely. Resolve customer concerns with professionalism. Work efficiently in a fast-paced environment. Qualifications: Excellent communication skills and a positive attitude. Ability to multitask and work well under pressure. Flexibility to work various shifts.
Responsibilities: - Greet and seat guests in a friendly and timely manner - Take food and drink orders accurately and efficiently - Deliver food and beverages to tables in a prompt and courteous manner - Provide excellent customer service, ensuring guest satisfaction - Handle cash transactions and process payments using cash registers or POS systems - Assist with basic food preparation, such as assembling salads or desserts - Clear and clean tables, ensuring a clean and organized dining area - Collaborate with kitchen staff to ensure timely and accurate order delivery Requirements: - Previous experience in a restaurant or hospitality setting is preferred but not required - Strong customer service skills with a friendly and outgoing personality - Ability to multitask and work in a fast-paced environment - Basic math skills for handling cash transactions and calculating bills - Excellent communication skills to interact with guests and team members effectively - Ability to stand for long periods of time and lift trays of food or beverage items - Knowledge of proper sanitation practices to maintain cleanliness standards Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by management to meet the ongoing needs of the restaurant.
Daphne's, based in the luxurious South Kensington, is an esteemed Italian restaurant celebrated for its sophisticated ambiance, exceptional cuisine, and unwavering commitment to culinary excellence. Established in 1964, Daphne's has offered a harmonious blend of contemporary and traditional Italian dishes that have attracted some of London’s most famous residents. Our stunning conservatory can be used year-round, allowing for lots of sunlight in the summer and a cosy fire for the winter. We are currently seeking an eager and creative Bartender to join our dynamic bar team. As a Bartender, you will play a pivotal role in crafting exceptional cocktails, delivering a memorable experience for our discerning guests. If you have a passion for mixology, a keen sense of creativity, and a commitment to delivering top-notch service, we invite you to bring your bartending expertise to the sophisticated setting of our stunning restaurant. Key Responsibilities: - Greet in a professional and friendly manner. - Take and relay accurate food and beverage orders to the kitchen and bar. - Provide detailed information about menu items, specials, and wine selections. - Collaborate with kitchen and bar staff to maintain a smooth workflow. - Handle guest inquiries, concerns, and special requests with tact and professionalism. - Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: - Proven experience as a Bartender in a high-end restaurant or similar establishment. - Exceptional customer service and communication skills. - Knowledge of fine dining etiquette and service standards. - Ability to multitask in a fast-paced environment. - Attention to detail and a passion for delivering an outstanding guest experience. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.