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We are looking for a skilled and enthusiastic Barista to join our vibrant team. As a key member of our cafe and store, you will be responsible for crafting delicious beverages and ensuring every customer has a memorable experience. Key Responsibilities: • Prepare and serve a variety of hot and cold drinks, including espresso-based coffees, teas, and other specialty beverages., • Operate and maintain coffee-making equipment, ensuring high standards of quality and hygiene., • Take orders accurately, handle transactions, and manage cash efficiently., • Engage with customers in a friendly and professional manner, providing excellent service., • Maintain a clean and organized work environment, including the coffee bar and adjacent seating areas., • Potentially assist with general store duties as needed. What we are looking for: • Previous experience as a Barista, ideally within a cafe or retail setting., • A genuine passion for coffee and a desire to learn new techniques., • Excellent communication and interpersonal skills., • Ability to work efficiently in a fast-paced environment and handle multiple tasks., • A positive attitude and a commitment to providing outstanding customer service.

The Role We’re looking for a Front of House Manager — someone who can own the floor, lead a team, and make sure every guest gets the Sweet Jerk experience from the moment they walk through the door. If you’ve managed in fast-paced brands like Nando’s, Wagamama, PizzaExpress, Five Guys, Wingstop or similar, this will feel familiar. This is not a Supervisor or Senior Waiter/Waitress role. We’re looking for someone who has already managed a restaurant Front of House operation and knows what it takes to run a busy service, lead a team, hold standards, cash up, handle customers, and keep everything moving when the pressure is on. You’ll work closely with the Restaurant Manager and Kitchen Manager to make sure FOH is sharp, organised and bringing the energy every service. Key Responsibilities Lead the Front of House team during service, keeping the floor organised, efficient, and guest-focused. Manage service flow across seating, ordering, food running, drinks, clearing, and customer experience. Lead and motivate the FOH team, setting the standard through your own energy and performance. Handle customer concerns and service recovery confidently and professionally. Carry out opening and closing procedures, including cashing up and end-of-day till reconciliation. Train, onboard, and develop new FOH team members. Support rota planning, shift allocation, and appropriate staffing levels. Maintain high standards of cleanliness, presentation, and restaurant readiness. Ensure company procedures, health and safety requirements, and operational checks are followed. Monitor team performance and address issues quickly when standards slip. Work closely with the kitchen team to keep communication tight and service flowing. Step in wherever needed during busy periods — at Sweet Jerk, our managers lead from the floor. What We’re Looking For ✅ At least 2 years’ experience as a Restaurant Manager or Front of House Manager. ✅ Proven experience directly managing a FOH team of 5+ people. ✅ Experience running busy restaurant services as the manager responsible for the floor. ✅ Confident with cashing up, till reconciliation, opening and closing procedures. ✅ Experience managing rotas, staffing, training, and team performance. ✅ Strong customer service skills and confidence handling complaints and service recovery. ✅ Experience within a recognised restaurant group, hospitality brand, or busy standards-led restaurant environment is highly desirable. ✅ Calm, organised, and decisive when service gets busy. ✅ Someone who leads by example — on the floor, not from the sidelines. ✅ High standards, great energy, and a genuinely warm approach to hospitality. ✅ Flexible availability including evenings and weekends. Please note: This is a management position. Supervisor, Shift Leader, Team Leader, Senior Server or Senior Waiter/Waitress experience alone will not meet the experience requirement unless you have also held overall Front of House or Restaurant Manager responsibility. Why You’ll Love Working at Sweet Jerk ⭐ We’re building something from the ground up — and you’ll help shape it. ⭐ Real progression opportunities as we grow across multiple sites. ⭐ Supportive, family-style culture (we call our team Jerk Stars). ⭐ A chance to put your stamp on the standards and culture of a growing restaurant brand. ⭐ Great food, great people, and good vibes. ⭐ Staff meals and structured training provided. How to Apply If you know how to run a restaurant floor, lead people, and create the kind of hospitality that keeps guests coming back, we’d love to hear from you. Send your CV along with a short message telling us why you’d be a great fit for Sweet Jerk.

BAR STAFF – WHELANS CROYDON Location: Whelans Croydon Position: Bar Staff Hours: Full-time and part-time opportunities available Pay: Competitive hourly rate, dependent on experience About the Role Whelans Croydon is looking for friendly, enthusiastic and reliable bar staff to join our team. You will help deliver excellent customer service while maintaining the high standards expected across A.K. Whelan Pubs. This is a fast-paced, customer-focused role suited to someone who enjoys working as part of a team and creating a welcoming atmosphere. Key Responsibilities • Provide friendly, efficient and professional customer service., • Prepare and serve drinks correctly and promptly., • Operate the till and handle cash and card payments accurately., • Maintain excellent cleanliness throughout the bar and customer areas., • Keep draught bridges, T-bars, fonts and cask ale pumps clean and presentable., • Replenish stock, fridges and bar supplies throughout each shift., • Follow Challenge 25 and all licensing requirements., • Support opening and closing procedures., • Follow company policies, health and safety procedures and responsible service standards., • Assist with live sport, entertainment and busy weekend trading., • Communicate stock shortages, maintenance issues or customer concerns promptly to management., • Work positively with colleagues to deliver a great customer experience. What We’re Looking For • A positive, friendly and professional attitude., • Excellent communication and customer-service skills., • Reliability, punctuality and a strong work ethic., • The ability to remain calm and efficient during busy periods., • Good attention to detail and pride in maintaining high standards., • Flexibility to work evenings, weekends and bank holidays., • Previous bar or hospitality experience is preferred, although training can be provided to the right candidate., • Applicants must be legally entitled to work in the UK and meet the legal age requirements for serving alcohol. What We Offer • A friendly and supportive working environment., • Full training and ongoing development., • Opportunities to progress within Whelans and the wider A.K. Whelan Pubs group., • Flexible full-time or part-time hours., • Competitive rates of pay., • The opportunity to work in a lively, community-focused venue. How to Apply Please submit your CV with a short introduction outlining your availability and any previous hospitality experience.

We are seeking a skilled and passionate bartender/ Waiter to join our vibrant team. The ideal candidate will have a flair for crafting unique and delicious cocktails while providing exceptional hospitality to our guests. As a bartender, you will be responsible for creating an inviting atmosphere, ensuring customer satisfaction, and maintaining the highest standards of food safety and cleanliness. You will be required to work as waiter and help in the kitchen when necessary Responsibilities • Prepare and serve a wide range of alcoholic and non-alcoholic beverages, including cocktails, mocktails, and other drinks., • Engage with customers to provide recommendations and ensure a memorable experience., • Maintain an organised bar area, ensuring cleanliness and adherence to health and safety regulations., • Monitor inventory levels and assist in ordering supplies as needed., • Handle cash transactions accurately and efficiently., • Collaborate with kitchen staff to ensure timely service of food and beverages., • Stay updated on the latest drink trends and techniques to enhance the menu offerings., • Uphold exceptional standards of hospitality at all times. Requirements • Must have a PERSONAL ALCOHOL LICENSE with a sound understanding of UK regulations., • Proven experience in bartending or a similar role within the hospitality industry is preferred., • Strong time management skills to handle busy periods effectively., • Basic maths skills for accurate cash handling and drink measurements., • Knowledge of food safety practices to ensure compliance with health regulations., • A passion for mixology and a desire to help create memorable experiences for guests., • Excellent communication skills with the ability to engage positively with customers., • Ability to work well under pressure in a fast-paced environment. Join us as we elevate our cocktail offerings and create unforgettable experiences for our patrons!

responsible for preparing and serving coffee and other beverages, providing excellent customer service, and maintaining a clean and organized workspace. This role requires an understanding of coffee making techniques, latte art and the ability to interact positively with customers, ensuring they have a pleasant experience. Key Responsibilities: Prepare and serve coffee drinks, teas, and other beverages according to established recipes and standards. Operate coffee-making equipment and maintain cleanliness of machines. Provide exceptional customer service by greeting customers and taking their orders. Suggest menu items and upsell products to enhance customers’ experience. Handle cash transactions and maintain accurate cash registers. Maintain a clean and organized work environment, including cleaning tables, counters, and equipment. Monitor inventory levels and assist in ordering supplies as needed. Follow health and safety regulations to ensure a safe workspace.

As a valued team member, you will play a crucial role in delivering exceptional guest service and maintaining a high standard of cleanliness and professionalism. Key responsibilities include: • Clearly communicating and listening attentively to guests and team members., • Maintaining a professional appearance and a positive, enthusiastic attitude., • Performing daily cleaning duties such as sweeping and mopping floors, spot-cleaning spills, dusting, and polishing glass and mirrors., • Keeping entrance and reception areas clean, including door handles, glass doors, sinks, and countertops., • Regularly emptying trash bins and ensuring they are clean and odor-free., • Disinfecting high-touch areas and ensuring dining tables and menus are sanitized promptly between guests., • Adhering to health and safety protocols, using appropriate cleaning agents, wearing gloves, and displaying “Wet Floor” signs as necessary., • Demonstrating a thorough understanding of the menu and providing excellent guest care., • Following instructions to meet brand standards and being open to cross-training in various areas. Benefits: • Enjoy a 50% discount on staff meals during your shift., • Flexible working hours to suit your lifestyle., • Opportunity to earn a cash bonus as Employee of the Month. Join us in delivering high-quality service and creating a welcoming environment for our guests.