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As a Gelato assistant you’ll be responsible for customer service. This includes scooping gelato, preparing coffee and hot drinks, and other products on the menu. Other duties include, cash handling, washing up, and keeping the shop clean and tidy. Skills required: be ready and able to work within a team, enjoy working with public, have a polite and helpful manner and be confident. A good level of English and previous experience in an ice cream parlour is required. Possibility to grow whitin the company depending on your skills, such as production and management. Both part-time and full-time will be considered. Other positions could be considered (ask for info).
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Boldly colouring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels. KEY ATTRIBUTES Ø Possess a good command of English Ø An excellent verbal manner and proven customer service skills Ø Good knowledge or experience of the hospitality industry Ø Good organisation skills with an attention to detail Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience in food and beverage Ø Previous experience using Micros system Ø Be able to demonstrate experience in complaint handling Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As an In Room Dining Waiter crucial part of your job is not only to deliver food and beverage to the room but also to create memorable experiences, establish a connection and add a personal touch. You work closely with Whatever Whenever, Events, Events, MixBAR and Lounge as we know that team work is how we can achieve outstanding service quality for our guests. You are also involved with individual WOW moments, personal requests and responsible of delivering guest amenities according brand standards. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Set up and deliver all food and beverage orders in accordance with property’s established guidelines, procedures and policies Ø Provides guests with exceptional service in order to achieve customer satisfaction Ø Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines Ø Set up and deliver all VIP amenities Ø Service all meetings rooms in accordance with Event orders and established policies and procedure Ø Complete all shift side work as outlined in the hotel’s operating policies and procedures Ø Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales: report all communication to immediate supervisors Ø Perform all cash handling responsibilities in accordance with company policies and procedures Ø Perform any other job- related as assigned. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
We are looking for a passionate and motivated Supervisor to work along side the Manager with the day-to-day running of the F&B operation at Camden Market, ensure the smooth delivery of services and create an exceptional and memorable food and beverage experience for our guests. With many exciting opportunities for growth and development, we invite you to make your impact by joining our team today! What will this role look like: ·You will be responsible for the smooth running of the daily tasks ·You will deliver a memorable experience for our guests, assisting them with menu choices in an informative and enthusiastic way ·You will ensure quality standards with respect to food, beverage and customer service are consistent and delivered daily ·You will be confident in and control cash handling and cash up procedures in line with policies and procedure ·Proficiently up sell and encourage other team members to do the same at every opportunity ·Support management with stock takes, organisation and counting ·You will contribute to ideas and initiatives to develop our quality of service and increase revenue ·Support with training of new team members Benefits: • daily and monthly bonus schemes • free meal whilst on duty • full time with flexible hours • recommend a friend scheme • company events • promotion programme • starting salary from £12.5 per hour (Bonus and tips scheme on top)
Job Title: HGV Class 2 Driver - Multidrop Location: Unit 20, Milmead Industrial Centre Mill Mead Road, Tottenham Hale, London, N17 9QU Salary: £44,718.11 Job Type: Full-time Days: Monday - Friday Hours: Start times will vary between 5am-11am We are seeking a highly skilled and experienced HGV class 2 driver to join our team. You will be responsible for delivering goods to our customers in a safe, timely and efficient manner. Your primary goal will be to ensure customer satisfaction while adhering to strict safety standards. Benefits of working for Big K · Generous profit share scheme · Length of Service awards, · Birthday voucher, · Company events, · Free Parking, · Discounted goods, · Referral programme, · Wellbeing programme. · Drivers’ performance-based bonus of up to £2000 Key Responsibilities: · Delivering an average of 15-30 drops per day based on area. · Planning delivery routes and ensuring deliveries are made on time. · Collect payments in cash when needed, ensuring accurate recording and handling of transactions. · Maintain accurate delivery records, including signed delivery notes. · Provide exceptional customer service, addressing any customer concerns or requests. · Communicating effectively with customers and colleagues · Perform daily vehicle checks and ensure that the HGV is in safe working condition. · Adhere to all road safety regulations and company policies. · Ensure safe handling and unloading of heavy items upon delivery. Requirements: · Valid HGV Class 2 license with a clean driving record. · 3 years’ experience as a HGV driver, preferably in multi drop · Ability to handle heavy lifting. · Professional, courteous, and customer-oriented attitude. · Ability to work independently and responsibly. · Strong communication skills and ability to work effectively with customers and colleagues. · Flexibility to work varying shifts and hours. If you are a highly skilled and experienced driver with a commitment to safety and customer service, we encourage you to apply for this exciting opportunity.
Job Overview: Northcote Saviour is looking for a motivated and experienced Bar Supervisor to join our dynamic team. As a key member of the leadership team, you’ll help ensure smooth day-to-day operations, deliver exceptional customer service, and support the management team in creating an unforgettable guest experience. Key Responsibilities: • Team Leadership: Supervise and support the bar staff, ensuring high standards of service, professionalism, and teamwork at all times. • Operations Management: Oversee bar setup, stock control, and cleanliness, ensuring compliance with health and safety standards. • Customer Service: Provide a welcoming and engaging atmosphere, resolving any issues promptly to maintain guest satisfaction. • Staff Training: Assist in onboarding and training new team members, promoting skill development and ongoing training programs. • Inventory Control: Monitor stock levels, place orders, and manage deliveries to maintain smooth bar operations. Skills and Experience Required: • Proven experience in a supervisory or senior bar role within a busy hospitality environment. • Strong leadership and organisational skills with the ability to motivate a team. • Excellent communication and customer service abilities. • Knowledge of cocktails, wines, beers, and spirits, with the ability to train others. • Experience in cash handling, stock management, and health & safety compliance. • Ability to work flexible hours, including evenings, weekends, and holidays.
Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.
Ehla is looking for the next bright, enthusiastic Team Member to join our friendly and hardworking Street Food team. A customer facing role, located in various sites across South East and East London. Requirements: - Excellent customer service skills - Good English language skills - Ability to work as part of a team - Food service and handling skills - Good time keeping skills - An interest in food - Keen eye for detail and cleanliness The role requires you to arrive on time at one of our busy market locations and to help 1 or multiple colleagues to set up the outdoor location ready for service. Service is fast paced and above all tackled always with a smile, with a huge focus on our lovely customers. During service you will be required to prepare wraps and salad bowls, take payments and to generally run the FOH while a colleague runs the BOH. Great team work between FOH and BOH is key in order for service to run smoothly. Throughout the day you must make sure to keep the entire service area clean and tidy, stopping service quickly for a minute or 2 to clean is absolutely acceptable. Cleanliness is of top priority when serving food! After service you will help your colleague to clean and pack down for the day. Cleaning all equipment and surfaces before helping your colleague load all the equipment away. Bonus': - One free meal on every shift - Free transport to locations from our Woolwich unit - Cash bonus' for the whole team if targets are met - Wage is always assessed and can increase depending on focus, reliability, skills and longevity.
Job Description: We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we’d love to hear from you! Key Responsibilities: ** Customer Service:** - Greet customers warmly, take accurate orders, and provide friendly and attentive service. - Handle cash transactions and operate the POS system to process payments accurately. - Address customer enquiries, concerns, and feedback with professionalism and empathy. ** Coffee Preparation:** - Prepare and serve a variety of coffee and espresso-based drinks following ARRO’s recipes and quality standards. - Use coffee equipment effectively to ensure consistency and excellence in every cup. ** Food Service:** - Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality. - Maintain a high standard of hygiene and food safety during the handling and preparation of food items. ** Cleanliness & Organisation:** - Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces. - Restock supplies as needed to ensure smooth operations. ** Team Collaboration:** - Work collaboratively with team members to ensure efficient café operations and a positive work environment. Requirements: - Previous experience as a Barista or in a similar customer service role. - Strong knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude, with the ability to work in a fast-paced environment. - Strong attention to detail and commitment to maintaining high standards of quality and cleanliness. - Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly wage: £11.50 – £13 per hour. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month. Other Details: Experience: Required. Languages: English required. Employment: Full-time Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you’re excited about delivering exceptional coffee and creating memorable experiences for our customers, apply now to become a part of the ARRO Coffee team. We look forward to welcoming you! About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our flagship store on Oxford Street is a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Welcoming guest, taking orders, serving food and drinks, cash handling, team player, to do attitude, time keeping
Overview As a Barista, you will play a vital role in providing exceptional customer service while preparing and serving a variety of beverages and food items. You will be the face of our establishment, creating a welcoming atmosphere for our customers and ensuring their experience is enjoyable. Your passion for coffee and food preparation will shine as you craft delicious drinks and maintain high standards of cleanliness and organisation. Duties Prepare and serve a range of hot and cold beverages, including coffee, tea, and specialty drinks. Prepare & assist with food serving & preparation, ensuring all items are presented attractively and meet food safety standards. Maintain cleanliness and organisation of the work area, including equipment, utensils, and seating areas. Take customer orders accurately and efficiently, providing recommendations when necessary. Handle cash transactions and operate the till with basic maths skills to ensure accurate billing. Manage time effectively to ensure prompt service during busy periods while maintaining quality. Engage with customers in a friendly manner, addressing any queries or concerns they may have. Most important thing, to work as a One-Hand Team. TEAMPLAYER Skills Well Experienced at using coffee/espresso machine & grinder. Well Know the difference of the drinks. Proficient in basic maths for handling transactions and managing orders. Strong time management skills to prioritise tasks effectively in a fast-paced environment. Knowledge of food safety practices to ensure compliance with health regulations. Ability to assist customers with their needs, demonstrating excellent communication skills. Experience in food preparation is advantageous but not essential; training will be provided. Join our team as a Barista and contribute to creating memorable experiences for our customers while developing your skills in a vibrant environment! Job Types: Full-time, Part-time Pay: £11.44-£13.50 per hour Expected hours: 10 – 40 per week Benefits: Employee discount Schedule: Flexitime Monday to Friday Weekend availability Work Location: In person
Responsibilities Order Taking: Greet customers, take their orders accurately, and ensure their needs are met promptly and professionally. Cash Handling: Operate the till, process payments, and maintain accurate cash records. Table Service: Serve food and beverages to customers with a friendly and efficient manner. Cleanliness: Ensure the kitchen and shop floor are kept clean, tidy, and in line with health and safety regulations. Teamwork: Collaborate with colleagues to create a smooth and enjoyable experience for customers.
We are on a look out for a skilled CDP to join our newly opened Aegean restaurant in the heart of Soho - Counter Soho. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
We are looking for friendly and energetic Floor / Bar Staff to provide excellent customer service and ensure a great experience for our guests. As part of our team, you will greet customers, take orders, serve food and drinks, maintain a clean environment, and handle cash transactions. Experience in hospitality or bartending is a plus, but we’re happy to train the right person.
Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. As a key member of our hospitality environment, you will be responsible for providing exceptional service to our guests while ensuring a welcoming atmosphere. Your role will involve not only serving drinks but also assisting with food preparation and maintaining high standards of cleanliness and safety in the bar area. Duties Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Assist with food preparation, ensuring adherence to food safety regulations and hygiene standards. Engage with customers, providing excellent hospitality and upselling menu items to enhance their experience. Maintain cleanliness and organisation of the bar area, including washing glassware and utensils. Handle cash transactions accurately, utilising basic maths skills for billing purposes. Collaborate with kitchen staff to ensure timely delivery of food orders to customers. Manage time effectively during busy periods to ensure prompt service. Adhere to all health and safety regulations within the bar environment. Qualifications Previous experience in a bar or restaurant setting is preferred but not essential; a willingness to learn is key. Knowledge of food safety practices is advantageous. Strong communication skills with a focus on customer service and hospitality. Basic maths skills for handling transactions and managing orders effectively. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A passion for culinary arts and an interest in beverage preparation will be highly regarded. Join us in creating memorable experiences for our guests while developing your skills in the hospitality industry! Job Types: Full-time, Part-time, Permanent, Fixed term contract, Temp to perm, Zero hours contract Contract length: 12 months Pay: £11.50-£13.51 per hour Expected hours: 30 per week Additional pay: Bonus scheme Commission pay Loyalty bonus Performance bonus Tips Yearly bonus Benefits: Company events Company pension Discounted or free food Employee discount Store discount Schedule: 8 hour shift Every weekend Flexitime Holidays Night shift Weekend availability Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Work Location: In person Reference ID: DUBAILOUNGE24 Expected start date: 07/12/2024
We are hiring for one of our client HOTELS in East Putney. BAR STAFF - EVENING SHIFTS MOSTLY but need flexibility based on hotel's requirements. Job Summary We are seeking enthusiastic and dedicated Bar Staff to join our vibrant team. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional service to our guests. As a member of the bar team, you will be responsible for creating a welcoming atmosphere, serving drinks, and ensuring that all patrons have an enjoyable experience. Responsibilities Prepare and serve a variety of beverages, including alcoholic and non-alcoholic drinks, in accordance with standard recipes. Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations. Assist customers with their drink selections and provide recommendations when needed. Handle cash transactions accurately and efficiently, demonstrating basic maths skills. Collaborate with kitchen staff to ensure timely service and smooth operations during busy periods. Manage time effectively to serve customers promptly while maintaining high-quality service standards. Uphold the establishment's policies regarding responsible alcohol service and customer safety. Qualifications Previous experience in bartending or a similar role within the hospitality industry is preferred but not essential. Strong understanding of food safety practices and regulations. Excellent communication skills with the ability to engage positively with customers. Basic maths skills for handling cash transactions and processing orders accurately. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. A team player who is willing to help colleagues when needed and contribute to a positive work atmosphere. Join us in delivering outstanding service while enjoying the dynamic environment of our bar
An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.
Cosmetics Salesperson – Covent Garden Market Stall We are looking for an enthusiastic and experienced Cosmetics Salesperson to join our vibrant market stall in the heart of Covent Garden. If you’re passionate about beauty, confident with customers, and ready to hit the ground running in a dynamic retail environment, we’d love to hear from you! Key Responsibilities: • Sales Expertise: Drive sales by engaging customers, understanding their needs, and offering tailored product recommendations. • Customer Engagement: Deliver an exceptional shopping experience with a warm, approachable, and professional demeanor. • Product Knowledge: Stay informed about our range of cosmetics and skincare products to confidently answer customer questions. • Merchandising: Maintain an eye-catching and organized stall display to attract and retain customer attention. • Upselling and Cross-Selling: Maximize sales opportunities by suggesting complementary items or bundles. • Operations: Assist with setting up and closing the stall, managing stock levels, and handling cash or card transactions. Requirements: • Proven Sales Experience: At least 1-2 years of sales experience, ideally in cosmetics or a related field. • Customer Confidence: Comfortable initiating conversations, building rapport, and handling diverse customer inquiries. • Well-Spoken and Presentable: Clear communication skills with a polished and professional appearance. • Self-Starter: Able to work independently and proactively in a busy market environment. • Passion for Beauty: A genuine interest in cosmetics and skincare trends. • Adaptability: Thrive in a fast-paced, outdoor market setting, adjusting to changing customer traffic and weather conditions. Preferred Skills: • Experience with makeup demonstrations
Customer Service Assistant at Tacosmash (Immediate Start, Full-Time, Part Time, Flexible schedule). *Experience as Barista would be preferred though not essential, (automated coffee machine ) Join the vibrant team at Tacosmash, where flavor meets fun! We're in search of an energetic and personable Customer Service Assistant to help us deliver exceptional dining experiences to our guests. If you're passionate about food, love interacting with people, and thrive in a fast-paced environment, you might just be the perfect fit for our team. Key Responsibilities: - Warmly greet guests as they enter and ensure a memorable farewell as they leave, making them want to return. - Take orders with accuracy, providing recommendations and upselling our delicious menu items to enhance the customer experience. - Process transactions efficiently, handling cash and card payments with attention to detail. - Resolve any customer queries or concerns with empathy and professionalism, ensuring customer satisfaction. - Assist in maintaining the cleanliness and orderliness of the dining and counter areas, adhering to health and safety standards. - Participate in inventory control, ensuring stock levels are maintained for uninterrupted service. - Stay knowledgeable about our menu items, promotions, and any changes to share with customers effectively. - Work collaboratively with kitchen staff to ensure order accuracy and timely preparation. Requirements: - A positive, outgoing personality with excellent communication skills. - Previous experience in customer service IN a fast-food environment is preferred but not essential. - Ability to work efficiently both independently and as part of a team. - Flexibility to work in shifts, including weekends and evenings. - Basic math skills for handling transactions. - Must be eligible to work in the UK. We Offer: - A competitive hourly wage. - Flexible scheduling to fit your lifestyle. - A supportive and inclusive work culture where everyone is treated like family. - Employee discounts on our mouthwatering menu. At Tacosmash, we believe our team is the secret ingredient to our success. If you're ready to bring your enthusiasm and skills to our team, apply today and help us spice up our customer's lives, one taco at a time! We can't wait to meet you!
40-45 hours a week, £13-14 per hour + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holborn with more than 50 years of service and a Managment team with a proven track record for training and developing. Position available immediately further details: fast pace high volume must have: - cashing off and cash handling experience managing a team of up to 8-10 floor staff
• Sales Management - Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. • Customer Service - Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. - Applying Camper’s Customer Services policies: o Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. o Knowing how to transmit product benefits and care tips to the customer. o Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. o Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. • Operations and Procedures - Store Operations: o Opening and closing the Store. o Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. o Correctly controlling and managing the cash register. Handling the POS-terminal. o Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. - Image: o Implementing Marketing and Visual Merchandising policies and strategies. o Complying with the Uniform Policy established by the Company. o Keeping the store area clean and tidy. JOB DESCRIPTION 2 o Keeping the staff room clean and tidy. o Immediately informing of any maintenance incidents. - Business Knowledge: o Knowing the commercial and brand trends of the Company and its competitors in the sector. o Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). o Knowing Camper’s Customer Services policy. o Knowing the Marketing and Visual Merchandising policies and strategies. o Knowing the SAP tool and its application.
A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers!
Your main role will be to amaze our guests with your culinary skills. You will need to bring your organisation skills to make sure that you are always: - fully stocked. - have the right level of preparation. - in control and know how to handle multiple checks in the right order. You will also need to show the right level of food safety and health and safety knowledge.
About Us: The Golden Anchor is a vibrant gastro pub in Nunhead, known for its unique blend of classic British pub fare and authentic Caribbean flavors. With deep roots in the local community and a welcoming atmosphere, we’ve built a reputation for excellent food, drinks, and service. Our pub is a lively hub where Caribbean culture meets traditional British hospitality, creating a warm and exciting environment for both guests and staff. Role Overview: We are looking for a motivated and experienced Supervisor/Assistant Manager to join The Golden Anchor team. In this role, you will support the General Manager in overseeing day-to-day operations, ensuring the smooth running of the pub while maintaining our high standards of customer service. You’ll lead the front-of-house team, manage shifts, and play a key role in creating a friendly and efficient atmosphere. If you have leadership experience in the hospitality industry and a passion for delivering memorable guest experiences, we’d love to hear from you. Key Responsibilities: • Leadership & Team Management: Supervise and support the front-of-house staff, ensuring they provide excellent customer service and work efficiently. • Shift Management: Oversee the running of shifts, ensuring smooth operations and addressing any issues promptly to maintain a positive guest experience. • Customer Engagement: Be the face of The Golden Anchor, greeting and interacting with customers, addressing any concerns, and ensuring they leave satisfied. • Training & Development: Assist in training new team members and providing ongoing support to ensure the team is knowledgeable and confident in their roles. • Stock & Inventory: Assist with managing stock levels, ordering supplies, and controlling waste, ensuring the bar and kitchen are always fully equipped. Health & Safety Compliance: Ensure all health, safety, and hygiene regulations are followed and that the pub is a clean and safe environment for both staff and guests. • Financial Responsibilities: Assist with cash handling, daily reconciliation, and other financial duties as required by the General Manager. • Event Support: Help coordinate and oversee pub events, including live music nights and special Caribbean-themed occasions, to ensure they run smoothly and enhance the guest experience. • Stand-In for Management: Step in to manage the pub in the absence of the General Manager, ensuring continuity of service and operations. What We’re Looking For: • Previous experience in a supervisory or assistant manager role in a pub, restaurant, or bar. • A strong understanding of the hospitality industry, with excellent customer service skills. • Passion for Caribbean culture and cuisine, with a genuine interest in sharing that with our guests. • Leadership qualities with the ability to motivate and manage a team effectively. • Ability to work well under pressure and in a fast-paced environment. • Strong organizational skills and attention to detail. • Flexible and reliable, able to work evenings, weekends, and public holidays as needed. • Excellent communication skills and a customer-focused attitude. What We Offer: • Competitive salary and opportunities for career progression within The Golden Anchor. • A supportive, friendly work environment in a pub that values both its Caribbean heritage and local community. • Staff discounts on food and drink. • Opportunities to develop your skills and gain further management experience. • The chance to work in a pub known for its vibrant culture, great food, and welcoming atmosphere. If you’re an experienced supervisor or assistant manager looking for an exciting role in a pub with Caribbean flair, we’d love to hear from you!