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Better places, thriving communities. Role: Hard Services Engineering Manager Hours: 40 hours a week Location: Crawley At Mitie, our people are our greatest strength. We're looking for a Hard Services Engineering Manager to lead hard service disciplines on site, ensuring full statutory compliance and delivering high‑quality FM services to the Thales client. Job Overview • Ensure full statutory, mandatory, and contractual compliance, • Lead all hard service disciplines across site, • Support the FM team to deliver high‑quality services to clients and customers, • Strengthen stakeholder relationships and provide FM resilience, • Optimise systems and processes to improve efficiency and reduce energy use, • Develop understanding of contract commercial and delivery frameworks, • Manage PPM and reactive works to meet SLAs and KPIs, • Line manage engineering teams to maximise productivity, • Drive 100% PDA usage through training, auditing, and compliance, • Maintain engineer training matrix and support development and mentoring, • Manage subcontractors in line with contractual requirements Role Responsibilities: • Manage additional works, including scope agreement, quotations, and delivery, • Review subcontractor RAMS, issue permits, and ensure compliance, • Ensure certification is uploaded to Maximo, SharePoint, and site records, • Proactively engage clients and key stakeholders to maximise satisfaction, • Ensure all works follow Mitie Safe Systems of Work and H&S policies, • Assist with monthly reporting and FM initiatives, • Promote the One Team ethos across service lines, • Lead health & safety ownership, reviews, huddles, and audits, • Enhance service delivery through cross‑functional teamwork, • Build a proactive, customer‑focused hard services delivery model, • Challenge supplier quotations and lead energy‑saving initiatives, • Support quarterly energy performance reviews, • Attend and represent Mitie at client meetings when required, • Escalate technical issues to the Hard Services and Energy Lead Required Qualifications: • Experience in M&E environments, • Knowledge of mechanical, electrical, and specialist systems, • Experience managing multi‑skilled engineering teams, • Mechanical Engineering qualification, • Water management experience (desirable), • Strong customer focus and communication skills, • Health & Safety knowledge (IOSH Working Safely), • Full, clean driving licence and ability to work at heights, • Organised, flexible, and able to manage administrative tasks, • Reliable, professional, and able to work independently or as part of a team There's a place for you at Mitie, join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. We’ll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Understands potential risks to the Firm in relation to the Firm’s quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Lead projects of limited scale or complexity. If you can demonstrate the following skills, we can help you go far. An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Experience of dealing with client senior management We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions.

Ideas | People | Trust Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below. We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine – ambitious, entrepreneurially-spirited and high‐growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working hard and working together, our Tax team thrives on keeping busy. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. We'll help you succeed Our Innovation Tax team covers R&D and Patent Box advice to our clients. We work alongside the firm's key sector teams. Our people have flexibility in the areas and sectors they cover and are able to support the teams' growth through their contribution. You will work with great people and great clients in a vibrant and innovative team. So if you're after a career that will keep you on your toes, we'll give you the platform and then provide you with the autonomy to drive your career forward. Within this role, you will provide R&D and Patent Box services to a range of clients from small start-ups to major multinationals across all lines of the sector. You will regularly engage with stakeholders at all levels, so it is important that you are able to clearly articulate complex tax issues and develop effective solutions and relationships with clients. You will also: Provide R&D and Patent Box services to a wide range of clients using resource from a specialist team or via technology tools. Manage a substantial portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Pays attention to self-development and continuing professional education with a view to progressing within practice. Develops professional relationships with clients and within the Firm and adapts the approach for the relevant audience. Understands potential risks to the Firm in relation to the Firm's quality control procedures and raising to the appropriate person. Get involved in special assignments on an ad hoc basis. Guide and supervise less experienced colleagues. Support, train, mentor and advise others in own area. Challenge current practice – driving improvements and championing change. Take personal responsibility for own decisions and actions and those of others. Lead projects of limited scale or complexity. When you join us, we'll make your growth our priority. If you can demonstrate the following skills, we can help you go far. We're looking for someone with: An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues Ability to manage a substantial client portfolio profitably whilst being able to actively seek opportunities for developing new clients and for selling new services to existing clients Experience of dealing with client senior management Educated to degree level and/or CTA and/or ACA qualified or equivalent Demonstrable post qualified experience You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. xxuwjjq We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients' evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you're after a career that will keep you on your toes, we'll give you the autonomy to drive your career forward. Make an impact in one of the UK's largest Indirect Tax teams Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your service skills with interesting and complex assignments to help businesses of all sizes succeed. Our Indirect Tax business continues to grow at a rapid pace. Indirect Taxes raise significant revenues for governments globally and gain increasing focus from tax authorities, the media and the public. For you it's the chance to hone your client service skills with interesting and complex assignments to help clients of all sizes succeed. The team comprises a mix of ‘home-grown' (including at partner level) and externally recruited talent. This strength and diversity of knowledge creates an environment where our team can bring fresh thinking and a varied perspective to every project, enabling us to deliver creative, commercial and robust solutions for our clients. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As a Tax Manager, you'll be joining a high performing VAT team who provide services to a diverse portfolio. These include household names, global multinationals and fast paced privately owned businesses. You'll deal with all matters relating to the management of a portfolio including control of billings and cash collection within the firms' criteria and liaising with HMRC. You'll develop business and seek opportunities to ensure the continued growth of the team. This role is a key one and will work in close partnership with our Partners & Directors. You'll be someone with Significant understanding of and previous experience within UK VAT. In-depth knowledge of recent key updates and areas of focus in the area of VAT Ability to manage a large and varied portfolio Ability and desire to actively seek opportunities for further work Experience of dealing directly with HMRC Experience of dealing with client senior management and key stakeholders Educated to degree level. CTA qualified or equivalent an advantage You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. TPBN1_UKTJ

Ideas | People | Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today's changing world. Our clients are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and the owners and management teams that lead them. We'll broaden your horizons BDO's Corporate Tax practice sits at the heart of our Tax function and plays an important role in the wider business. Our team works collaboratively with others across BDO, offering clients in the UK and overseas expert advice and solutions that help them overcome their challenges. If you're looking for exposure and the chance to make an impact, you're looking in the right place Tax is a dynamic, ever-changing industry. As our clients' needs and the regulatory environment evolve, you'll encounter new problems to solve and new opportunities for growth. Whether it's advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you'll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You will work as part of our Not for Profit tax team to provide corporation tax advisory and compliance services to a wide range of clients from across the Not for Profit Sector, including charities, housing associations, education providers and public sector bodies. Each of our clients has different needs and in applying your expertise in different contexts, you'll develop your skills and gain valuable experience that will serve you throughout your career. We'll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You'll be someone who can work pro-actively, managing your own tasks, but you'll also be confident collaborating with others, communicating regularly with Directors and BDO's Partners to enable us to serve our clients effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. We are looking for someone with; An in depth, up to date, knowledge of taxation with specialist knowledge and the ability to deal with complex tax issues. Experience of dealing with all matters relating to the management of a portfolio of clients. Experience of managing a portfolio of clients including control of client take on and engagement, billings, and identification of opportunities to improve recoveries, together with cash collection. Ability to provide Tax compliance and advisory services to a wide range of clients using resource from a shared service team or via technology tools. An understanding of potential risks to the Firm in relation to the Firm's quality control procedures Experience of leading complex projects. Experience of working with Not for Profit organisations would be an advantage but is not a requirement provided you are enthusiastic about working in the sector and keen to learn more. CTA and/or ACA qualified or equivalent You'll also be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task in hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we're working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. TPBN1_UKTJ

Join a leading app-based platform offering. Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this opportunity is perfect for experienced cleaners who want control, consistency, and great rates. Previous experience in commercial or domestic cleaning.

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. An eclectic combination of locally sourced ingredients create Anglo Italian inspired dishes, where menu's move with the Kitchen Garden's season. We

If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. The main building which opened in 1919, contains fourteen classrooms and a gym hall. Any information that is disclosed on a PVG

Join a leading app-based platform offering. Previous experience in commercial or domestic cleaning. Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this opportunity is perfect for experienced cleaners who want control, consistency, and great rates.

The successful candidate will be part of the team establishing exciting new practice in a brand new purpose built nursery building as we move to a term time model. We are looking for someone who can help us continue to deliver high quality early learning and childcare in an environment where all chi

A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform. On a day to day basis, expect to be meeting, greeting, taking bookings to introduce new people to the club, resolving queries and keeping our members happy. Excellent trainin

Join a leading app-based platform offering. Previous experience in commercial or domestic cleaning. Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this opportunity is perfect for experienced cleaners who want control, consistency, and great rates.

If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discu

Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in a retail environment in. Maintain cleanliness of store floors by vacuuming, sweeping and mopping. Experience is preferred but not essential as we will invest in your training and

Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. If you have spent more than 3 months working or living out with the UK in the last 5 years the

For more information about living and working in Aberdeenshire, please click. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be. A confirmed offer of employment and commencement in the post will be sub

If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discu

This is an exciting opportunity for a nurturing practitioner to join a small team dedicated to delivering high quality Early Learning and Childcare provision to children and families who meet the Scottish Government’s Eligible 2’s criteria. If you have spent more than 3 months working or living

This is an exciting opportunity for a nurturing practitioner to join a small team dedicated to delivering high quality Early Learning and Childcare provision to children and families who meet the Scottish Government’s Eligible 2’s criteria. Any information that is disclosed on a PVG membership o

You will be part of a team assisting Early Learning and Childcare Officers to deliver high-quality provision for Renfrewshire's youngest children including the creation of a nurturing and homely environment during the lunchtime period. Appointable candidates will be required to work on a temporary b

Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!. Operate and maintain cleaning equipment, ensuring it is clean, safe, and in excellent work

Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opp

We are looking to hear from candidates who have previous Cleaning experience, ideally including deep cleaning toilets and changing rooms. We’re looking for a cleaning specialist who will exceed client expectations, ensuring that all areas are sparkling, floors are spotless, worktops and tables sh

Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opp

As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, all whilst k eeping the reception area clean, tidy, and presented to brand standards. Discounts on Swimming, Tennis Lessons, and Personal Tra

If you are interested in this position and want to become part of our amazing team, please send your cv/contact details. Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire. Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.

To support the unit management team in the upkeep of the cleanliness standards of the inside of the unit. We also have fully licensed bars including cocktails, and of course our fabulous food menu. We love to entertain! It's in our DNA!.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies. If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're loo

All successful applicants will take part in Team Teach positive behaviour support training during induction – a vital part of their approach to supporting their students. As a General Assistant (Cleaning), you will play a vital role in maintaining a safe, clean and welcoming environment across the

Levington Court benefits from good local transport links, with bus services operating within easy reach of the scheme, offering convenient access to the town centre and surrounding areas. Follow the link for more information about our service! Levington Court, Lowestoft | Orwell Housing. Ongoing tra

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taki

At Kittens Lane, we are looking for a Cleaner who will play a vital role in maintaining high standards of cleanliness throughout the service. Carry out cleaning duties in line with agreed schedules, including daily, weekly, monthly, and quarterly tasks. Maintain storage areas in a clean, organised,

And you will need to thrive on taking people out into the big wide world, expanding their horizons, bringing a smile to their faces and adding a spring in to their step. You are a caring, compassionate and capable individual? You could be either already working within Social Care or are thinki

You will receive Full Induction Training (including mandatory training), as well as the opportunity to undertake further Personal Skills Training under regular staff supervision. An interest and desire to support people with learning disabilities is essential for anyone interested in this role but p

This is a great opportunity for individuals seeking flexible work with immediate start opportunities. General cleaning of offices, communal areas, and fa.

Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. Rain

You will take a proactive and collaborative approach, undertaking comprehensive assessments for members, planning and delivering specialist interventions, and co-ordinating services as the main point of contact. Optimising social inclusion, you will use a range of internal and external resources to

Work as part of a caring team to help tenants maintain independence in their daily lives. Ongoing training and development & opportunities to progress in your role through the Orwell Academy. The definition of new arrival is an applicant who has worked or been resident overseas in the previous f

Proven experience of delivering application support to business critical mainframe services in 24*7 SLA-driven environments (5 years+). As we support a number of large and complex systems for the Rail Industry, the candidate will need to be comfortable with quickly learning about new business contex

The role covers the full lifecycle: interviewing and onboarding applicants, deciding who gets brought on, monitoring daily performance, and making sure the work that's meant to get done is actually getting done. You'll be moving between different brands and products — one hour reviewing B2C conver