37 Best chat assistant Jobs in , London (December 2025)

Army - Assistant Head of Technical Assurance

7 days ago

London

The Assistant Head of Technical Assurance has overall accountability for leading and directing the Technical Assurance Team as part of the ACTS Management Team to be effective and efficient in the delivery of engineering outputs so that the Collective Training Services are safe to operate, are maintained appropriately and perform as designed. The role holder will (when suitably qualified) be issued a formal Letter of Delegation from the ACTS SRO for the specific safety responsibilities. Key responsibilities: • Line Manager responsibilities for three Senior Executive Officers in the Technical Assurance pillar., • Interpret policy and manage information to provide relevant technical insights to the leadership team to help shape ACTS strategy and policy., • Provide technical leadership and guidance to enable decision making for ACTS technical assurance in support of the overall contract management process on behalf of the Head ACTS., • Responsible for managing and integrating a multi-function technical assurance delivery team, directing resources, utilising new and existing technologies and interfacing with multiple stakeholders., • Holds (when suitably qualified) Senior Safety Responsible (SSR) title which includes ensuring the identification and recording of all hazardous materials and restricted substances within the Platforms, Services and Systems and record these within the appropriate safety and / or environmental cases. If required, promulgate any associated risks to human health and the environment to the appropriate Duty Holder and supporting maintenance organisations., • Accountable for the assurance of the technical team compliance with mandated requirements., • Makes independent, critical technical decisions and assurances based on relevant evidence, with a broad view of the strategic direction of Defence, ethics and technical knowledge., • Offers well-evidenced challenges to technical risks in reviews of plans, equipment and operations through leadership in the development of improved risk management methods to embed safety and environmental priorities in design to ensure compliance., • Sets direction for the technology development, research and standards, producing the technical assurance plan and specifying the requirements within the Through Life Management Plan, ensuring solutions are clearly defined, integrated, configured, controlled and delivered, including resolution of conflicts and integration issues., • Applies technical expertise to drive requirements and conduct test and evaluation for ACTS projects and programmes including working with digital experts to undertake 2nd line assurance to provide independent advice to the ACTS team as required.Person specification Essential skills required: • M inimum of a Bachelor's Degree in Engineering., • Willing to work towards CEng (Chartered Engineer)., • Has held or currently holds a Senior Safety Responsible post., • Experience in the Engineering Competency Frameworks., • System Safety Engineering experience., • Proficient in digital tools such as Office 365 including MS Project and Adobe PDF. Knowledge of AI tools such as M365 Copilot and Chat GPT., • Qualified Chartered Engineer (CEng)., • Knowledge of MOD procurement processes and procedures / understanding of Public Sector procurement., • Software/Programmable Elements Acquisition knowledge. Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Making Effective Decisions, • Communicating and Influencing, • Managing a Quality Service Benefits Alongside your salary of 61,630, Ministry of Defence contributes 17,854 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance. Other benefits for Army civil servants include: • 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service, • Highly competitive pension scheme, • Personal and professional development of skills, • Alternative working patterns for many roles, • Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle., • Enhanced parental and adoption leave, • 6 days special leave per year which can be used for volunteering activities, • Learning and Development, • Access to LWC facilities including Gymnasium, ample onsite parking, Mess access. We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role. A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career. The post does not offer relocation expenses. External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period. Please Note: Expenses incurred for travel to interviews will not be reimbursed. Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts. Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at . The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments. MOD Recruitment Satisfaction Survey We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience. At application stage you will be assessed against the following: • Personal Statement - 750 words demonstrating your relevant skills and experience in line with the essential skills criteria., • Behaviour - Managing a Quality Service Your Personal Statement and CV evidence will only be reviewed if you are successful at this initial sift . At interview stage you will be assessed against the following: Behaviours: • Leadership, • Making Effective Decisions Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: . As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system. Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn. The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment. The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Helena Troughton Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: . Attachments 20240307-Army Candidate Pack Opens in new window (pdf, 3932kB) Candidate Information Pack Opens in new window (docx, 31kB) MOD Candidate Pack Opens in new window (pdf, 1562kB)

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