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DescriptionAccount Executive _ Civica Election ServicesHybrid (2 days per week preferred in the Clarendon Road, London N8 office)DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you'll love this role of Account ExecutiveThis is an exciting opportunity to join Civica Election Services (CES), supporting public and private sector organisations across the UK. As an Account Executive, you will play a key role in driving growth through account management, business development, campaign support, and stakeholder engagement.Working closely with senior leaders, sales teams, marketing, and customers, you'll help identify opportunities to expand services, support tender submissions, and develop strong customer relationships. You'll gain exposure to the democratic services sector and have the opportunity to make a meaningful contribution to the delivery of elections and democratic processes across the country.If you're commercially minded, enjoy building relationships, and have the drive and determination to help grow a successful business, this role offers excellent opportunities to develop your sales and account management career within a market-leading GovTech organisation.Key Responsibilities• Support the delivery of account management strategies to achieve sales and growth targets across CES• Build and maintain strong relationships with existing customers, identifying opportunities to upsell and cross-sell products and services• Research accounts, identify key stakeholders, and generate new business opportunities• Support targeted sales and marketing campaigns, including lead nurturing, follow-up activity, and performance reporting• Prepare quotations, proposals, information packs, and tender responses in line with Civica commercial policies• Coordinate tender and proposal activity from initial draft through to successful submission• Maintain accurate records within Salesforce and other sales platforms, ensuring opportunities and customer activity are tracked effectively• Gather and communicate customer feedback to support product development and service improvements• Monitor market trends, competitor activity, and sector developments, providing market intelligence to the wider business• Arrange and coordinate customer meetings, account visits, and follow-up actions• Attend customer events, exhibitions, and conferences as required• Support customer satisfaction initiatives, including Net Promoter Score surveys• Collaborate closely with operational, support, marketing, and leadership teams to deliver excellent customer outcomes• Support quality assurance activities during election delivery periods and unscheduled elections• Leverage tools such as Copilot, Salesforce, Highspot, and Slack to improve efficiency and drive sales performanceRequirements• Previous experience in account management, sales support, business development, customer success, or a similar customer-facing role• Strong stakeholder engagement skills with the ability to build relationships at all levels• Excellent verbal and written communication skills with confidence presenting information to customers and colleagues• Commercially aware with a passion for delivering excellent customer service• Highly organised with the ability to manage multiple priorities and deadlines• Strong problem-solving skills and the ability to respond quickly to changing situations• Experience producing quotations, proposals, tenders, or sales documentation would be advantageous• Comfortable using CRM platforms and sales enablement tools• Proactive, committed, hard-working, and tenacious approach to achieving results• Strong research skills with an interest in market trends, customer challenges, and industry developments• Ability to work effectively both independently and as part of a collaborative team• Experience working within Local Government or the wider public sector would be beneficial• Interest in politics, governance, democracy, or digital technology would be advantageousWe Want You to Bring Your Whole Self to WorkThere is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.Why You'll Love Working with UsAs a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:BenefitsTime Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – Up to 3 extra days off for volunteering.Financial Well-being & Security Pension Contributions – 5% employer match to support your future. Income Protection – Up to 75% salary cover for long-term illness. Life Assurance – 4x salary tax-free lump sum. Critical Illness Cover – 25,000 lump sum (extendable to dependants).Health & Perks Electric Vehicle (EV) Scheme – A wide range of electric & hybrid vehicles. Affinity Groups – Join employee-led communities. Bounty Bonus – Refer a friend & get rewarded.At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.Job SummaryID: 4B58788F97Department: DAG - UK

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is seeking a Senior Worldwide Specialty Seller to drive our Connect partner go-to-market (GTM) strategy for Amazon Connect solutions across Europe, Middle East, and Africa.Amazon Connect services work backward from the needs of customers to provide a broad array of AI powered customer experience services that deliver personalized service across all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent experiences. Amazon Connect is AI CCaaS (Omni-Channel, IVR, Analytics, Cases, Tasks, Customer Data Profiles, and more). As a Senior Worldwide Specialty Seller, you will strategically build mind share and adoption of Amazon Connect practices across our strategic existing and new partners in the EMEA market.You will own and drive GTM strategies for Amazon Connect partners in your assigned EMEA territories. You will be responsible for developing and implementing key programs and initiatives to drive revenue and user adoption, ensuring new customers select AWS as their cloud provider for customer experience solutions via these partners.You will strategically identify Connect customers and opportunities, build and manage pipeline, lead Connect solution discussions for partners and customers, collaborate with our regional Connect teams to qualify and validate how and when we deliver our services via a regionally specific partner, oversee successful customer implementation of the solution, and own sales cycle and business goals for your territory. By establishing and growing business and technical relationships at senior levels, and managing strategic interactions with these stakeholders, you will drive top line revenue growth and overall end customer adoption and value through partners.You will work independently with our EMEA partner, go-to-market strategy and business development leaders to develop and implement strategic support, co-programming, and portfolio engagement to increase middle and tail of funnel outcomes and accelerate seller cycles in the field. You will also lead collaboration with cross functional teams in marketing, solutions architecture, and business development to execute a consistent coverage model, go-to-market strategy, and goals for the AWS business in Europe, Middle East, and Africa.Key job responsibilities Drive Customer Obsessed partner business strategies in the EMEA market. Develop and implement AWS go-to-market strategies with Connect partners in your assigned EMEA territories. Build and maintain strategic relationships with senior partner stakeholders. Accelerate customer adoption with partners by developing and executing comprehensive sales and business plans, leading well-developed sales engagements and successful GTM activities. Design and implement scalable programs and deliver insightful business reviews to unblock partner challenges and drive growth. Create operational planning documents and serve as an Amazon Connect subject matter expert for the EMEA market. Ensure customer and partner satisfaction through strategic engagement and relationship management. Expect moderate travel throughout Europe, Middle East, and Africa.About the teamAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic qualifications- Experience working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking- Experience working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services- Experience in Go-To-Market, Business Development, Sales, or Consulting- Experience developing strategies that influence leadership decisions at the organizational level- Experience working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or StoragePreferred qualification - Experience selling to Fortune 1000 or Global 2000 organizations- Experience as a founder or executive focused on related segments, or as a practice leader or business unit ownerAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Senior Product EngineerLocation: Nine Elms, London. Full time- hybrid with at least 3 days a week on site.You'll need the right to work in the UK and be based in London. We are not able to offer visa sponsorship for this role.About ZappZapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting our customers.We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch.Our Leadership PrinciplesThese five principles describe what great looks like at Zapp. They are the single framework we use across performance reviews, growth conversations, and leadership expectations.Creating MagicTaking OwnershipRaising the BarWinning TogetherDelivering with SpeedWe are an AI-first companyWe don't just build software. We build intelligent systems. From AI-assisted development workflows to LLM-powered product features, we expect every engineer to embrace and actively shape how AI changes what we ship and how we ship it. If you're the kind of engineer who gets excited by what's possible when agents, models, and great product sense meet, you'll feel at home here.The RoleJoin Zapp and take full lifecycle ownership of the apps our customers use every day. We're building a world-class experience across iOS, Android, and web, and you'll help us get there.Quick commerce moves fast and lives in the real world. AI is changing how we build it. That's the part we love. We need engineers who are curious, energetic, and thrive at the front line of both.What you'll doBuild a world-class customer experience across the stack. Ship across backend, web, and infrastructure, and into mobile when features cross over.Bring AI into how we build. Use AI in your daily work. Share patterns that help the team move faster, and learn from what others discover.Help shape AI in our product. AI features in our app are still early. Spot the customer moments where AI can create magic, prototype them, and bring them to life.Own delivery end-to-end. Pick up a problem, design the solution, ship the work wherever the feature lives, and see it through to production.Own on-call. Be on the rotation, and stand behind what you ship in production.Keep production fast and trusted. Watch latency, harden release processes, and protect what customers rely on.Raise the bar for the team. Contribute to architectural discussions and the patterns that shape our codebase. Lift the people around you.You're a great fit if youSenior engineering experience. 5+ years building production software.Full-stack range. Comfortable across backend, web, and infrastructure.Strong fundamentals. Confident with TypeScript, GraphQL, and SQL. At home in NestJS (or a similar Node.js framework) and React.Cloud and DevOps minded. Comfortable across GCP or a similar cloud, CI/CD, observability, and modern infrastructure tooling.Use AI daily. AI assistants are part of how you build. You bring back patterns that help others get more out of them too.Think product, not just code. You measure your work by what changed for the customer, not the lines of code shipped.Production minded. Solid grasp of API design, observability, scaling, reliability, and security.Care about craft. Clean APIs, attention to detail, and how the system feels to work in.Comfortable in uncertainty. You move forward when the path isn't clear, instead of waiting for someone to define it.Test as you build. Automated tests are how you ship code you trust.Passionate about execution. Curiosity, energy, and a habit of moving things forward.Excellent communicator. Clear in how you write and speak, and you love sharing what you learn.If most of these land for you, please apply. We hire on trajectory and curiosity as much as CV.Even better if you knowNestJS. Our backend is a NestJS service, and you'd feel at home when features need backend work.React Native. Our apps run on React Native and Expo. You'll touch them when features cross stack boundaries.GraphQL Federation. We run a federated gateway across multiple subgraphs, and federation experience makes schema and subgraph work easier.Distributed systems at scale. Event-driven patterns, async processing, real-time data flows.Infrastructure as code. Terraform, Kubernetes, or similar.Quick commerce or similar domain. Logistics, on-demand delivery, or another real-time, high-throughput customer-facing environment.You won't be a great fit if youNeed a fully defined process and a large, structured team to do your best work.Chase technical perfection at the expense of what the customer actually needs.Stall when the path forward isn't clear, or wait to be told what to do.Want to stay strictly inside your specialty and avoid unfamiliar parts of the stack.What's the interview process like?We aim to make our process clear, respectful of your time, and a real two-way conversation.Stage 1 - Intro call (30 min). A short chat about your background and a chance for us to tell you more about Zapp, the team, and the role.Stage 2 - Technical interview (90 min). Live coding with full access to any AI tooling you'd normally use, and we'll send you a boilerplate repository in advance so you can focus on the problem, not the setup.Stage 3 - On-site interview (2 hours, in person). A visit to our office: one hour of system design, and one hour with senior leadership on how you work, what you care about, and how you align with our Leadership Principles.Stage 4 - Offer.We verify your right to work in the UK and complete reference checks before the contract.Benefits100,000 – 135,000 base salary, depending on experience.Equity package, depending on experience.25 days of holiday per year, plus all bank holidays.Private health insurance.Enhanced sick pay and maternity or paternity leave.Cycle to work scheme.

DescriptionEngine by Starling, was born out of Starling: the UK’s first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be ‘good with money’. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world.Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success.At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done.Hybrid WorkingEngine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement.About the RoleThe role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine’s clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases.Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently.What you'll get to doDriving and defining the end-to-end execution plan of Engine’s market entry in geographies with high potential for digital banking transformationDeveloping and managing senior relationships with banking and ecosystem stakeholders, across your allocated clusterProgress and close opportunities using Engine’s established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiationsEnsuring consistency across Engine’s messaging, positioning and deal motion across geographiesCo-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local marketProviding structured, region-specific market feedbackScaling a local integrated team in alignment with business pipelineRequirementsYou possess 8+ years of senior enterprise or platform business development experience, across multiple marketsYou have a track record of closing complex deals, which engage multiple stakeholders across the businessYou have experience operating within centrally governed or matrixed organisationsBanking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformationYou have existing, trusted relationships with bank executives within the regionYou have experience in managing and scaling teams Your skillsYou possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other)Speaking a range of European languages is a strong plusYou are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled teamYou are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team’s ways of workingYou have a proven track record of strong stakeholder management across an array of cultures and valuesYou are disciplined, resilient, and approach your work in a structured, logical mannerInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Interview and introduction to Engine’s VP - European Business Development (1 hour)A subsequent interview with Engine’s Chief Commercial Officer, with the potential to host the session in our London office (1 hour)An informal introduction to a portion of Engine’s European Business Development team (45 minutes)Final interview with Engine’s Chief Executive Officer (45 minutes)Benefits33 days holiday (including public holidays, which you can take when it works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: F406FC2C3ADepartment: Engine by Starling, Business DevelopmentType: full time

Your Company:NET Recruit is proud to be partnering with a highly successful and growing engineering organisation in their search for a Data Centre Sales Engineer. This is an exciting opportunity to join a forward-thinking business specialising in HVAC, Process Cooling, and temperature control solutions, with a particular focus on supporting customers operating within the rapidly expanding Data Centre sector. With a strong reputation for technical expertise, customer service, and innovative engineering solutions, the business is continuing to grow its customer base and is looking for a commercially driven Sales Engineer who can combine technical understanding with strong relationship-building and business development skills.Your Role and ResponsibilitiesWhile in this position, your duties may include but are not limited to:\n\n • Identifying and targeting new customers requiring HVAC, Process Cooling, and temperature control solutions.\n, • Developing and implementing effective sales strategies to generate new leads and convert opportunities into sales.\n, • Building and maintaining a strong sales pipeline, ensuring all opportunities and customer information are accurately recorded within the CRM system.\n, • Conducting market research to identify emerging trends, competitor activity, and new business opportunities, particularly within the Data Centre sector.\n, • Developing strong relationships with both new and existing customers and acting as a trusted technical point of contact.\n, • Understanding customer requirements and recommending appropriate equipment and technical solutions based on their specific needs.\n, • Providing technical guidance on process chillers, temperature control units, associated equipment, and installation requirements.\n, • Conducting customer site visits and assessments to understand technical requirements and develop appropriate solutions.\n, • Working closely with engineering and project management teams to develop and deliver customised solutions.\n, • Preparing and presenting proposals, quotations, and technical solutions to customers.\n, • Following up with customers throughout the sales process and providing appropriate after-sales support.\n, • Supporting customers with technical queries, troubleshooting, maintenance advice, and coordination with internal technical teams.\n, • Preparing regular sales forecasts, pipeline reports, and performance updates for management.\n, • Analysing customer feedback, market developments, and competitor activity to identify opportunities for further growth.\n, • Working collaboratively with marketing teams to support promotional activity and generate new commercial opportunities.\n, • Working towards agreed sales and performance targets while contributing to the wider growth strategy of the business.\nWhat You Will Need to Apply:To be considered for this opportunity, you will ideally have previous experience in a Sales Engineer, Technical Sales, Business Development, Account Management, or similar customer-facing commercial role, preferably gained within the HVAC, refrigeration, process cooling, engineering, or a related technical industry. An engineering qualification or relevant practical engineering experience would be advantageous, together with the ability to understand technical products and translate customer requirements into appropriate solutions. Experience with process chillers, temperature control systems, HVAC equipment, refrigeration, or similar technologies would be particularly beneficial. You will need to demonstrate strong communication and relationship-building skills, with the confidence to engage with customers at different levels and develop long-term commercial partnerships. You should be comfortable conducting customer meetings and site visits and explaining technical solutions clearly to both technical and non-technical stakeholders. A proven track record of generating new business, developing sales pipelines, and achieving or exceeding sales targets is essential. You will be commercially driven and proactive, with strong negotiation and problem-solving skills and the ability to identify opportunities and take them through to completion. You should also be confident using CRM systems and Microsoft Office, with strong organisational skills and the ability to manage multiple opportunities and priorities effectively. A valid UK driving licence and the right to work in the UK are essential for the role, as regular customer travel will be required.What You Will Get in Return:In return for your skills and experience, you will receive a competitive salary and comprehensive benefits package, including a company car or car allowance, pension, healthcare, life insurance, bonus scheme, and access to wellbeing initiatives. You will join a fast-paced and forward-thinking organisation where no two days will be the same. The role offers the opportunity to work closely with customers, engineers, and project teams while developing your technical and commercial expertise within a growing and increasingly important area of the engineering sector. The company provides a structured induction programme alongside continued training and development, ensuring you have the support and resources required to succeed in the role. If you are an ambitious Sales Engineer looking for a role that combines technical expertise, business development, customer relationships, and strong earning potential, this could be an excellent opportunity for your next career move. To express interest in this role and have a confidential chat, please reach out to:Christina Smith - Senior Talent Acquisition SpecialistM: E:

2026 Analytics & Sales - Japanese Speakers Location London Business Area Sales and Client Service Ref # 10045662 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department.In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From- educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity – the variety of problems we solve is immense.Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter.As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings.What’s in it for you?You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer!You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training.There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role.Who you are?You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment and a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships! You’ll need to have: Fluent in Japanese, in addition to English (both written and verbal)Sponsorship is available for this role. To be eligible you must be eligible for the UK Skilled Worker under the New Entrant Requirements* (see below).A Bachelor’s degree (or above) or relevant work experienceAbility to multitask and resolve client inquiries while also proactively identifying sustainable workflow solutions for our clientsDemonstrated interest in the financial markets and the aspiration to work in the financial services industryStrong critical-thinking and problem-solving skillsThe desire to learn and adapt quickly in a dynamic training and client facing environmentThe ability to demonstrate resilience and agility in a fast-paced environmentA commitment to achieve the highest levels of efficiency and effectivenessAmbition to pursue a client-facing career, with a strong interest in relationship management and salesOutstanding communication skills (both written and verbal)Willing and able to travel around EMEA to meet the business needs of our clientsFlexibility to occasionally work weekends or on a bank holiday (weekday off in lieu)We’d love to see:Demonstrated exposure to Python or other coding languages preferablePrevious experience engaging with clients in a relationship management capacityBeginner to intermediate experience with excel and/or VBAIf this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: . New Entrant criteria for SponsorshipWhere the applicant does not meet the salary threshold for experienced workers, they may be able to meet a reduced threshold as a New Entrant if they meet the criteria.To be a ‘New Entrant’ at least one of the following criteria must be met:Applicant is under 26 on the date of application; orApplicant is working towards a recognised professional qualification in a UK-regulated profession; orApplicant is working towards full registration or chartered status with the relevant professional body for the job they are sponsored for; orApplicant’s most recent permission, other than as a visitor, was under the Student route (within last 2 years) and the course has finished (or will finish within 3 months); orApplicant’s most recent permission, other than as a visitor, was under the Graduate route (within last 2 years).If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

Principal Product EngineerLocation: Nine Elms, London. Full time, hybrid with at least 3 days a week on site.You'll need the right to work in the UK and be based in London. We are not able to offer visa sponsorship for this role.About ZappZapp is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting our customers.We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch.Our Leadership PrinciplesThese five principles describe what great looks like at Zapp. They are the single framework we use across performance reviews, growth conversations, and leadership expectations.Creating MagicTaking OwnershipRaising the BarWinning TogetherDelivering with SpeedWe are an AI-first companyWe don't just build software. We build intelligent systems. From AI-assisted development workflows to LLM-powered product features, we expect every engineer to embrace and actively shape how AI changes what we ship and how we ship it. If you're the kind of engineer who gets excited by what's possible when agents, models, and great product sense meet, you'll feel at home here.The RoleJoin Zapp and take full lifecycle ownership of the apps our customers use every day. We're building a world-class experience across iOS, Android, and web, and you'll help us get there.Quick commerce moves fast and lives in the real world. AI is changing how we build it. That's the part we love. We need engineers who are curious, energetic, and thrive at the front line of both.What you'll doBuild a world-class customer experience across the stack. Ship across backend, web, and infrastructure, and into mobile when features cross over.Bring AI into how we build. Use AI in your daily work. Share patterns that help the team move faster, and learn from what others discover.Lead how AI shows up in our product. Set the direction on where AI creates real customer value, prototype the hardest bets yourself, and bring the team with you.Own delivery end-to-end. Pick up a problem, design the solution, ship the work wherever the feature lives, and see it through to production.Own on-call. Be on the rotation, and stand behind what you ship in production.Keep production fast and trusted. Watch latency, harden release processes, and protect what customers rely on.Set the technical direction. Own the architecture, patterns, and standards other engineers build on — across the product, not just your own work. Lift the people around you.You're a great fit if youDeep engineering experience. 10+ years building production software.Full-stack range. Comfortable across backend, web, and infrastructure.Strong fundamentals. Confident with TypeScript, GraphQL, and SQL. At home in NestJS (or a similar Node.js framework) and React.Cloud and DevOps minded. Comfortable across GCP or a similar cloud, CI/CD, observability, and modern infrastructure tooling.Use AI daily. AI assistants are part of how you build. You bring back patterns that help others get more out of them too.Think product, not just code. You measure your work by what changed for the customer, not the lines of code shipped.Production minded. Solid grasp of API design, observability, scaling, reliability, and security.Care about craft. Clean APIs, attention to detail, and how the system feels to work in.Comfortable in uncertainty. You move forward when the path isn't clear, instead of waiting for someone to define it.Test as you build. Automated tests are how you ship code you trust.Passionate about execution. Curiosity, energy, and a habit of moving things forward.Excellent communicator. Clear in how you write and speak, and you love sharing what you learn.Force multiplier. Your impact shows up in other engineers' work - through the patterns you set, the reviews you give, and the people you grow.If most of these land for you, please apply. We hire on trajectory and curiosity as much as CV.Even better if you knowNestJS. Our backend is a NestJS service, and you'd feel at home when features need backend work.React Native. Our apps run on React Native and Expo. You'll touch them when features cross stack boundaries.GraphQL Federation. We run a federated gateway across multiple subgraphs, and federation experience makes schema and subgraph work easier.Distributed systems at scale. Event-driven patterns, async processing, real-time data flows.Infrastructure as code. Terraform, Kubernetes, or similar.Quick commerce or similar domain. Logistics, on-demand delivery, or another real-time, high-throughput customer-facing environment.You won't be a great fit if youNeed a fully defined process and a large, structured team to do your best work.Chase technical perfection at the expense of what the customer actually needs.Stall when the path forward isn't clear, or wait to be told what to do.Want to stay strictly inside your specialty and avoid unfamiliar parts of the stack.What's the interview process like?We aim to make our process clear, respectful of your time, and a real two-way conversation.Stage 1 - Intro call (30 min). A short chat about your background and a chance for us to tell you more about Zapp, the team, and the role.Stage 2 - Technical interview (90 min). Live coding with full access to any AI tooling you'd normally use, and we'll send you a boilerplate repository in advance so you can focus on the problem, not the setup.Stage 3 - On-site interview (2 hours, in person). A visit to our office: one hour of system design, and one hour with senior leadership on how you work, what you care about, and how you align with our Leadership Principles.Stage 4 - Offer.We verify your right to work in the UK and complete reference checks before the contract.Benefits135,000 – 175,000 base salary, depending on experience.Equity package, depending on experience.25 days of holiday per year, plus all bank holidays.Private health insurance.Extended sick pay and maternity or paternity leave.Cycle to work scheme.

About AlphaSense: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!About the Team:Customer & Product Support (C&PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer & Product Support team is based globally across the US, UK, India and Singapore.About the Role: We are looking to hire an Associate, Customer & Product Support to join the growing C&PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support. This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.What You’ll Do: Deliver a world-class customer experience.Act as the first line of defense and a point of escalation for the wider Support team in order to address more complex customer inquiries and resolve technical issues. Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions. Identify commonly asked questions to help drive better documentation, help center articles or in-app tours.Partner with Customer Education on live training, answering queries and owning the chat function within each session.Provide impeccable customer support.Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed. You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution.Act as a key partner to Product and Engineering.You will have a deep understanding of both our product and customers to uniquely collaborate through fielding feedback and feature requests to identify product opportunities and appropriately convey that information to the correct product groups or within specific ongoing initiatives. Use knowledge of platform to qualify, triage, repackage debugging steps and communicate effectively to technical teams to ensure that customer inquiries are accurately represented and on a swift path to resolution.Own level 1 support of internal support channels, resolving as many issues and prioritizing fixes where appropriate.Lead on wider incident responses in partnership with SRE, ensuring the customer impact is known and acting as a liaison between Engineering and the Support team to ensure customers are receiving the most up-to-date information.Be an expert on our product and continuously build your knowledge.Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledgeContribute to and lead new hire training sessions, including giving your input on onboarding materials to ensure accuracy and comprehensiveness in-line evolution of the AlphaSense product and team processes.Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.Lead on new features for beta by testing, giving feedback and acting as an expert for the Support team.Who You Are:An intelligent, articulate, consultative and confident client-facing professional with 3 or more years of experience working in a client/product support role.You possess a customer-first mindset and enjoy working through complex problems to find solutions.You thrive in a collaborative environment and take pride in providing assistance to others, always ready to offer support whenever it’s needed. You are dedicated to helping improve the customer experience and contribute to the overall success and growth of the enterprise.You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms.You maintain a stable and professional home working environment equipped for high-level support, including the capacity for a dual-screen configuration (equipment provided by AlphaSense) to effectively manage complex workflows.You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job.You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure.You have an interest in AI, technology and software applications.AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.Recruiting Scams and FraudWe at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:AlphaSense never asks candidates to pay for job applications, equipment, or training.All official communications will come from an @alpha-sense.com email address.If you’re unsure about a job posting or recruiter, verify it on our Careers page.If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Customer Operations Manager (Heat Networks) | 12-month Contract | London (Hybrid) | Inside IR35 | ASAP Start \n We’re hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites—ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/offboarding, complaints and service interruptions. \n What you’ll be doing \n\n • Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management\n, • Manage and performance-monitor external service partners / contact centre providers against SLAs\n, • Ensure customer platforms run smoothly: online accounts, app, payment providers, billing platform and data flows\n, • Lead new site/customer onboarding, partnering with regional teams and service partners\n, • Support escalations: complex complaints, service interruptions and Ombudsman cases\n, • Drive process improvement: SOPs, guidance, training and operational standards\n, • Track and report on customer metrics, aged debt, complaints and compliance (weekly/monthly insight)\n, • Support regulatory and audit requirements (e.g. data protection, Heat Trust, Ofgem)\n\n Essential experience \n\n • Demonstrable experience in utility billing, credit control and customer service (non-negotiable)\n, • 5+ years in customer operations/service delivery within a regulated or consumer-facing environment (utilities/energy ideal)\n, • Strong knowledge of billing, metering, CRM/service desk and customer account systems\n, • Proven track record managing service providers and holding them to SLAs\n, • Confident with Excel/data analysis and producing operational reporting\n, • Strong background in complaints handling, escalations and service recovery\n\n Contract details \n\n • 12 months, Inside IR35\n, • London (hybrid)\n, • ASAP start\n\n Interested or know someone suitable? Message me directly for full details and a quick confidential chat. \n \n

Start Date August \n \n We are looking for German speaking Client Support candidates with excellent interpersonal skills for the Tech/Customer Support position. The right candidate will support troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. The Customer Service Representative role will consist in attracting potential customers by answering product and service questions; suggesting information about other products and services. \n \n Job functions: \n -Speaking to clients to quickly get to the root of their problem. \n -Providing timely and accurate customer feedback. \n -Helping customers via calls, emails, community posts and live chat. \n -Use a positive personality and experience, not a script \n -Assisting customers with their technical and software related problems \n -Configuring and installing software over the phone at restaurant locations \n -Provide outstanding service \n -Know limitations and when to should ask for advice \n -Own the resolution to the problem; don't leave the customer hanging \n -Accurately and efficiently log all contacts in our CRM (Salesforce) \n -Train restaurant staff, encouraging greater use of the system, as well capturing and reporting customer feedback \n \n \n About You: \n • Fluent to a native level in: German \n • Fluent level of English \n • Open to work on weekends if need be \n -Interpersonal skills, and passion for providing excellent customer service \n -Strong communication skills: active listening, writing/typing, informal communication \n -Restaurant/ Hospitality experience is an added bonus. \n -At least one years experience providing customer support would be ideal - preferably in a software support environment \n -Knowledge of current Microsoft Windows operating systems \n -Knowledge of iOS and Apple Hardware \n -Experience with the use of support desk tools like Salesforce, Communities, live chat would be great

QA Lead - Customer Quality & Outcomes \n London | Hybrid Working \n\n • Base salary: £30,000\n, • Performance bonus: 10%\n, • Saturday pay: Once a month - Time and a HALF \n, • Bank holiday pay 5 during the year - DOUBLE TIME \n, • Total package: £36,000\n\n \n Drive quality. Influence customer outcomes. Raise the bar. \n We're looking for an experienced QA Lead to take ownership of quality assurance, customer feedback, complaints oversight and continuous improvement within a fast-growing, customer-focused financial services business. \n \n This is more than a traditional QA role. \n You'll be the voice of quality across the customer operation, ensuring every interaction, process and customer journey delivers fair outcomes while meeting regulatory expectations. Working closely with Customer Care, Compliance and Operational leaders, you'll turn customer insights into meaningful improvements that enhance both performance and customer experience. \n If you're passionate about coaching teams, driving quality standards and using customer feedback to influence change, we'd love to hear from you. \n \n What you'll be doing \n As QA Lead, you'll take ownership of the quality framework across the customer operation, ensuring exceptional customer experiences across phone, email and live chat channels. \n \n Key responsibilities include: \n\n • Leading and developing the Quality Assurance and Customer Feedback function.\n, • Designing, implementing and continuously improving QA frameworks, scorecards and quality standards.\n, • Conducting and overseeing quality reviews across customer interactions.\n, • Managing complaint investigations and ensuring fair, timely and customer-focused resolutions.\n, • Monitoring customer outcomes and identifying trends, risks and improvement opportunities.\n, • Producing quality, complaints and performance reporting for leadership teams.\n, • Working closely with Compliance to ensure FCA requirements and Treating Customers Fairly principles are embedded throughout the customer journey.\n, • Supporting Financial Ombudsman Service (FOS) case preparation and responses.\n, • Driving root cause analysis and implementing corrective actions to improve customer experience.\n, • Coaching and developing operational teams through structured feedback and quality insights.\n, • Acting as a key stakeholder across Customer Care, Operations and Compliance functions.\n\n \n What we're looking for \n We're interested in someone who combines strong quality assurance expertise with a genuine passion for customer experience and operational excellence. \n \n You'll bring: \n\n • Previous experience leading or managing a Quality Assurance function with a contact centre environment.\n, • Strong experience within an FCA-regulated environment.\n, • Proven complaints handling and customer outcomes experience.\n, • Deep understanding of quality monitoring, auditing and calibration processes.\n, • Strong knowledge of Consumer Duty, Treating Customers Fairly and regulatory requirements.\n, • Experience producing meaningful MI, reporting and performance insights.\n, • Excellent coaching, stakeholder management and communication skills.\n, • Analytical thinking and the ability to identify trends, risks and improvement opportunities.\n, • A proactive approach with the confidence to challenge, influence and drive change.\n\n \n This is an opportunity to shape and influence quality standards within a business that's investing heavily in customer experience, technology and operational excellence. \n \n You'll benefit from: \n\n • Hybrid and flexible working.\n, • Exposure to senior stakeholders and business-wide initiatives.\n, • The opportunity to build and improve quality frameworks.\n, • A collaborative and supportive culture.\n, • Ongoing development and career progression opportunities.\n, • Competitive salary and comprehensive benefits package.\n\n \n Ready to make a real impact? \n If you're passionate about customer outcomes, quality excellence and continuous improvement, we'd love to hear from you. \n Apply today and help define what outstanding customer experience looks like. \n This version is deliberately more senior, aspirational and marketable than the original job advert, making it attractive to experienced QA professionals rather than candidates who see it as primarily a complaints-handling role. \n

Company Description TrustedPsychics is a dedicated provider of psychic and spiritual guidance services to clients seeking clarity, reassurance, and personal insight. The company connects clients with experienced psychic readers and chat advisers who offer confidential, empathetic, and non-judgmental support. TrustedPsychics emphasises ethical practice, clear communication, and respect for all individuals regardless of background or beliefs. Team members work within a structured, professional environment that balances intuitive abilities with reliable customer service. The organisation prioritises continuous improvement, training, and collaboration to ensure high-quality experiences for both clients and staff. \n Role Description This is a flexible hour, work-from-home position for Psychic & Chat Remote Workers who will provide live psychic readings and support to clients. Responsibilities include conducting one-to-one psychic or intuitive readings by phone, responding promptly to inbound phone calls, and maintaining a calm, compassionate presence during all interactions. Team members will interpret spiritual, intuitive, or psychic impressions and offer guidance while avoiding medical, legal, or financial advice. The role includes following established protocols, adhering to ethical standards, managing time effectively during busy periods, and collaborating with our support team to enhance service quality. Workers will also participate in ongoing training, feedback sessions, and performance reviews to continually develop their skills and client service approach. \n Qualifications \n\n • Demonstrated psychic, intuitive, spiritual, or tarot/astrology reading ability, with the confidence to provide clear, compassionate guidance in real time.\n, • Strong verbal communication skills, including the ability to express sensitive topics clearly, respectfully, and without judgment.\n, • Customer service experience in a supportive or advisory role, with proven skills in active listening, empathy, and de-escalation.\n, • Ability to maintain professional boundaries, confidentiality, and ethical standards while working with vulnerable or distressed clients.\n, • Reliable attendance, time management, and the ability to work flexible hours, including evenings or weekends if required.\n, • Openness to feedback, ongoing training, and skill development in both psychic practice and client communication.\n, • Previous experience in psychic readings, spiritual counselling, coaching, or related fields is an advantage but not essential.\n

Important: you must be UK based – we are unable to provide visa sponsorship, and you must meet all 5 minimum requirements below. \n \n What we’re offering (saves you scrolling straight to the bottom): \n\n • Salary: £27,000 + overtime\n, • Holiday: 25 days paid holiday plus bank holidays (increases by 1 day per year worked up to 30 days)\n, • Flexible Working: We love getting the team together in the office, so we typically spend three days per week together in our lovely London office (39 floors up in Canary Wharf 👀). The rest of the time, you can work wherever you’re most productive.\n, • Working Hours: Monday to Friday 9:00am - 5:30pm with the potential to move to be part of a 24/7 shift rota on promotion.\n, • Training: Budget for one certification/course per year\n, • Socials: We meet regularly to have a drink, throw some axes\n, • Start Date: September/October 2026\n\n \n Minimum Requirements \n You must meet all 5 of these minimum requirements, please do not apply if you do not – your application will be rejected. \n\n • Education: You must hold a 2:1 degree (ideally in a science, mathematics or technical subject) or have completed an apprenticeship in a relevant subject area (e.g. Cyber Security, Information Security, Computer Science) studied at a UK/US/Australian/New Zealand/Canadian University or college. You must also hold grade BBB at A-Level (or equivalent) or a Merit T-Level in a relevant subject.\n, • Experience: No experience is necessary, but you should be able to clearly articulate what a role in a Cyber Security Operations Centre entails.\n, • IT literacy: highly confident using Microsoft Office 365 with some experience of other Microsoft tools such as Defender or Azure.\n, • Fluent in English: you must be highly proficient with business-level written and spoken English\n, • Location: must be within a reasonable commute of Canary Wharf, London\n\n \n About CyPro: \n\n • We are an innovative cyber security start-up united in a shared mission: to redefine cyber security for small and medium-sized businesses (SMBs).\n, • Our Founders – Jonny & Rob – spent most of their early careers delivering cyber security for large enterprises and central government. They saw a clear need for a new approach to cyber security as SMBs became increasingly targeted by cyber criminals.\n, • Together, CyPro is already setting new standards, defining innovative solutions and equipping its clients with the cyber security they need to prevent attacks, secure bigger clients and scale to new heights.\n, • We are growing quickly, and the next few years promise more of the same. Joining CyPro means becoming an integral part of our mission and joining a team of industry experts embarking on this journey.\n\n \n The Role: \n\n • This isn’t your typical SOC Analyst role where you’re pigeonholed into one narrow specialism. At CyPro, you’ll have the opportunity to get involved in a wide range of areas including monitoring, incident response, threat intelligence, detection engineering, automation and internal security operations.\n, • You’ll play a key role in our Security Operations Centre, delivering 365-day monitoring, detection and response to our growing customer base. You’ll contribute to building out our capabilities, improving tooling and processes, and shaping how we operate as the function matures.\n, • As the team grows further, you’ll have the flexibility to focus more deeply on the areas that interest you most – whether that’s advanced detection engineering, threat intelligence, incident response leadership or platform automation. If you’re ambitious and want to help shape something rather than simply follow a process, this is the right environment for you.\n\n \n Core Responsibilities: \n Client Support & Reporting \n\n • Prepare weekly and monthly SOC reports highlighting activity, incidents and trends.\n, • Join governance calls with senior analysts or managers to present SOC insights.\n, • Communicate independently with clients via email, messenger and Teams call to address queries around incidents, detection coverage and service issues.\n\n Security Monitoring & Incident Response \n\n • Monitor security alerts generated by Microsoft Sentinel, Microsoft Defender, Datadog and Elastic.\n, • Assess severity and impact of alerts, triage and investigate incidents independently.\n, • Execute containment and remediation actions using defined runbooks and playbooks.\n, • Correlate data across platforms to identify anomalies, malicious patterns and attacker behaviour.\n, • Produce detailed incident reports, RCA and after-action reviews for internal and client use.\n, • Maintain accurate incident records in JIRA Service Management.\n\n Detection Engineering \n\n • Develop and implement new detection rules in Microsoft Sentinel aligned to the MITRE ATT&CK framework.\n, • Draft and optimise KQL queries for detection and threat hunting.\n, • Refine existing detection logic based on false positive analysis and threat evolution.\n\n Threat Intelligence & Enrichment \n\n • Analyse threat intelligence feeds to identify relevant threats and vulnerabilities.\n, • Review and tag IOCs and TTPs observed in client environments.\n, • Participate in proactive threat hunting sprints to identify risks before they escalate.\n\n Internal Security Operations \n\n • Support the management of CyPro’s internal security environment.\n, • Administer and monitor identity management solutions.\n, • Manage and maintain our MDM platform to ensure secure and compliant device management.\n, • Help ensure our internal security posture reflects the same standards we deliver to clients.\n\n Process Improvement & Automation \n\n • Design and develop Logic Apps to automate incident response workflows.\n, • Contribute to evolving internal runbooks and knowledge base articles.\n, • Identify gaps in visibility, tooling or processes and propose solutions.\n\n Professional Development \n\n • Work toward and maintain relevant certifications (e.g. SC-200, AZ-500).\n, • Stay up to date with current threat trends, attacker TTPs and defensive strategies.\n, • Actively participate in ongoing training and capability development.\n\n \n Who we're looking for: \n\n • Self-Starters – we’re not a large FTSE organisation with a procedure for everything. You’ll need to operate in an environment with few guardrails and help build things as we grow.\n, • Ambitious & Driven – whether your goal is to lead a team, specialise technically or move into leadership in future, we’ll support your development.\n, • Always Improving – we’re a growing business and want our people to grow with us.\n, • Innovative – we are constantly evolving to deliver new solutions to our clients. You’ll need to be the kind of person that brings new ideas to the table and follows them through to realisation.\n\n \n What we think you need to be successful: \n Education & Experience \n\n • University educated with a degree from a UK/US/Australian/New Zealand/Canadian University, or an apprenticeship in a subject relevant area\n, • A levels (or equivalent) of grade BBB or above, or a Merit T-Level in a relevant subject\n, • An understanding of and ability to articulate what a role in the SOC entails.\n, • Ability to quickly grasp new technical tasks using a range of different tools.\n, • SC-200 certification or willingness to achieve it\n, • Within commuting distance (~1 hour) of Canary Wharf, London\n\n \n Technical Skills \n\n • Familiarity with scripting and automation development (you do not need to be fluent in any particular coding language, but you should be able to demonstrate an understanding of how scripting and other tools (such as AI agents) can be used to streamline tasks.\n, • High-level understanding of the Microsoft security stack (e.g. Defender, Sentinel, Purview, etc.)\n, • Familiarity with incident response frameworks and security best practice\n\n \n \n Soft Skills \n\n • Problem-Solving: Identify, troubleshoot and resolve complex security issues.\n, • Attention to Detail: Ensure accurate detection, analysis and documentation.\n, • Analytical Thinking: Comfortable interpreting complex security data.\n, • Communication: Clear and confident communicator, able to translate technical issues for non-technical audiences.\n, • Calm Under Pressure: Maintain composure during incidents and escalate appropriately.\n, • Accountable & Humble: Take ownership and learn from experience.\n, • Curious: Dive into data sets and problems to uncover patterns and root causes.\n\n \n Our Three-stage Hiring Process: \n\n • Video Introduction (5 mins, Remote): You will be invited to send a short video introduction telling us more about your experience and interest in Security Operations\n, • Initial Discussion (20 minutes, Remote): An initial chat to learn more about you and the role.\n, • Assessment Centre (2 hours, London): A mini project on-site (no prep required), some quick tests, followed by a final interview with the founders and our SOC Manager.\n\n\n, • Seniority Level\n\n

Paid Social ManagerLondon hybrid, 3 days office based 40,000 to 50,000 + bonus + benefitsThis is a role for a Paid Social expert who wants pace, scale, budget, international reach and the creative freedom to make a visible commercial impact, whilst also holding a highly visible role within a team of paid social specialists, taking lead on Paid Social campaigns targeting all Spanish speaking markets end to end.You’ll be joining a high-growth consumer business operating in a pacey, creative but regulated, and fiercely competitive sector. It’s an environment where performance matters, but so does brand, creativity, speed of execution and the ability to spot opportunities others miss.The role sits within a central paid social team, supporting multiple international markets across full-funnel campaign activity. You’ll be working across channels including Meta, TikTok and Snapchat, taking responsibility for campaign setup, optimisation, reporting, budget management, creative testing and stakeholder engagement.It needs someone who can look at data, understand what it is really telling them, then turn that into better campaigns, sharper creative briefs, cleaner targeting, stronger reporting and improved commercial performance.You’ll be working closely with internal teams across brand, data, CRM, digital and market leads, so the ability to explain campaign performance clearly is important. Not just what happened, but why it happened and what should happen next. Coming from an appreciation of how the platforms get their info in the first place, so a real appreciation of the setup and tracking side will be important.What you’ll be doingYou’ll manage paid social campaigns across assigned international markets, taking ownership of setup, optimisation, budget pacing, creative coordination and compliance checks.You’ll produce daily, monthly and quarterly reporting, using performance data, attribution insight and customer lifetime value to shape decisions.You’ll work with brand and creative teams on upper-funnel activity, while staying close to acquisition performance.You’ll help ensure tracking, tagging, landing pages and campaign links are properly set up, working closely with data teams to make sure performance is measurable and reliable.You’ll adapt activity by market, recognising that audience behaviour, creative response and cultural nuance will not be the same everywhere.You’ll also identify opportunities to improve automation, efficiency and technical capability across the channel.What you’ll needYou’ll probably have around a solid background in paid social under your belt already, with a strong track record managing campaigns across platforms such as Meta, TikTok and/or Snapchat. This could have been established either brand side, or within an agency environment.You’ll be comfortable managing meaningful budgets and multiple campaigns at once, ideally across more than one market.You’ll need strong analytical skills, with experience using reporting tools, attribution models, mobile measurement platforms such as Excel is a given. If you’ve used AppsFlyer, Tableau or similar visualisation tools will be beneficial.You should have a good understanding of tagging, tracking and attribution, including GTM.You’ll also need to be confident presenting insight to stakeholders. The best person for this role will be able to move between detail and bigger-picture thinking without getting lost in either.Why this role?Because it offers the kind of paid social environment that can genuinely sharpen your career.You’ll get international exposure, significant campaign responsibility, access to strong data, a competitive market to test yourself in, and a business where creative performance marketing is taken seriously.The package includes:40,000 to 50,000 base salary 10% annual bonusHybrid working, 3 days in the London office Private healthcareLife insurancePension scheme 24 days’ annual leave, increasing with service Regular company events and team activities This would suit someone commercially sharp, curious, well organised and confident enough to try new things. Someone who enjoys the pace of paid social, but wants more than just platform execution.Want to Apply? Here’s how:Applicants must have the right to live and work in the UK. You can share your Linked-in profile (but please ensure there’s more than just job titles listed) or email me a CV.Or, for a chat and more information please contact me on:Colin Doree Recruiter | Blue Pelican 01892 507122

Date: 15 Nov 2023Sector: ITType: PermanentLocation: LondonSalary: 95000 - 100000 per annumEmail: duncan@taylorjamesresourcing.comRef: db4586132 We are looking Head of Systems to join our team in London. The person in this role will work as part of the Global Platforms Leadership team and will be managing the Systems Delivery team as well as a key point of contact for the IT Operations team.The Head of System role holds day to day responsibility for the team which provides and manages the following technical services for the business: Active Directory • VMWare ESXi, Horizon & VCentre • Windows Server • Windows client engineering • Intune • HPe server and storage hardware • Exchange Server • Windows clustering • M365 cloud services • Backup services • Service automation • Monitoring and alerting • A variety of line of business applicationsWhat you’ll be doingProviding line management for the systems engineering team, covering performance management, goal setting and upskilling.Providing an escalation point for engineering and operations teams.Working with the business to understand their needs and upcoming projects, how IT fits into them and the right delivery.Playing an active role in the global platforms leadership team, setting the standards for how we deliver services to the business.Proactively finding design issues with our current services which can be addressed before they become user impacting.Challenging and supporting the engineering team with design and implementation, you are their technical mentor.Work closely with our information security team to ensure new services do not create additional risk and addressing any identified risks.Key Skills & ExperienceExperienced lead engineer / (hands on) architect with experience of leading teams, as well as contributing individually (this role calls for both)Customer oriented, with a passion for delivering excellent service and for continuous improvement of services.Excellent communication skills, able to communicate well over the telephone, chat or face to face.Professional manner with a strong work ethicWorking with suppliers to specify the right solutions for our requirements and manage the delivery of those.Flexible and willing to work outside of the core hours if necessary – the global platforms team is responsible for a large portfolio of business critical services and provides an escalation point 24x7.Able to adapt to and handle changing situations, one day may be designing integration for a LOB application into our existing estate, the next may be a new acquisition.SkillsVMWare ESXi & VCentrePowerShell scripting and automation • Storage technologies • Backup tools (ideally Commvault, but training can be provided)Azure AD (including, but not limited to conditional access, SSO, application registration, provisioning), M365 & IntuneWindows Server / clientWindows certificate servicesActive Directory (and associated technologies), Exchange Server, clustering and file serversSMTP • HPe hardwareNetwork routing / 802.1x / firewallingCisco call managerMonitoring and alerting techniques

DescriptionStarling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.Our Data EnvironmentOur Data teams are aligned to divisions covering the following Banking Services & Products, Customer Identity & Financial Crime and Data & ML Engineering. Our Data teams are excited about delivering meaningful and impactful insights to both the business and more importantly our customers. Hear from the team in our latest blogs or our case studies with Women in Tech.We are looking for talented data professionals at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.What you’ll be doingModernize and Scale the RDS Fleet: Ensure the rock-solid reliability of our existing RDS footprint. You will architect automated strategies for seamless, multi-version upgrades and proactive performance tuning to minimize downtime across hundreds of instancesArchitect Cross-Cloud Portability: Use CNPG and cloud-native patterns to ensure our database layer remains provider-agnostic, allowing seamless deployment across AWS and GCPEvolve Observability & Monitoring: Build deep, proactive monitoring and alerting for our global database fleet. You will ensure we have the visibility to detect performance regressions and health issues before they impact our customersSupport Replication & Mobility: Support data streaming and "Zero-Downtime" migration strategies, ensuring data consistency and availabilityFortify Business Continuity (BCP): Design and implement rigorous Business Continuity Planning and Disaster Recovery strategies. You will build the automation that ensures data durability and rapid recovery across regions, guaranteeing that database remains resilient in the face of any failuresRequirementsPostgreSQL & Kubernetes Expert: You have an extensive experience working with Postgres and a passion for running stateful workloads natively on Kubernetes. You are excited to leverage CNPG to manage persistence, high availability, and automated failoverSystems Thinker: You have a natural "reluctance for manual implementation." You believe infrastructure should be managed entirely via code, using Terraform to provision the foundation and custom APIs to handle the orchestrationDistributed Systems Enthusiast: You are excited by the challenge of "multi-everything"—multi-tenant, multi-region, and multi-cloud—while ensuring rigorous data integrity and mobilityA Security & Observability Mindset: You believe security is paramount. You focus on building deep observability (Prometheus/Grafana/OpenTelemetry/Humio) and automated guardrails so the fleet is secure by design without requiring manual interventionEngineering via Code: While you are a systems expert, your primary delivery mechanism is code. You leverage Java to build the robust, testable backend services that orchestrate our data layer, taking pride in clean relational modeling and performant DDLInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Stage 1 - 30 mins with one of the teamStage 2 - Take-home challengeStage 3 - 60 mins technical interview with two team membersStage 4 - 45 min final with two data executivesBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: CCC0F3F287Department: Technology, DataType: full time

General Information Job Title Senior Specialist, Digital Marketing, Content & UX Strategy Job ID 108903 Work Areas Marketing Employment Type Permanent Full-Time Location(s) London Description & Requirements WHAT MAKES US A GREAT PLACE TO WORK:Bain & Company is recognized as one of the top international management consultancy firms. We assist major corporations worldwide with strategy, acquisitions, organizational design and performance improvement.We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally.Position SummaryThe Senior Specialist, Digital Marketing, Content & UX plays a critical role on the Bain & Company marketing team and is primarily responsible for commercial content production and optimization, and ongoing support for our core digital property, Bain.com. They create engaging web experiences for commercial programs including digital proposals and web personalization. They serve as an internal go-to resource for our content management system (CMS) for local markets, digital brand building for Bain leadership profiles, and web support for our commercial development opportunities. This individual keeps the audience at the forefront of content creation through digital storytelling best practices, user data analysis and an adherence to Bain’s brand standards and best digital practices. The ideal candidate has experience in web, B2B development and digital marketing. They have a natural intellectual curiosity to understand digital audiences. In this role, they will optimize the user experience on public bain.com content as well as digital proposal websites. They will analyze effectiveness, usage trends and available data to inform actionable recommendations and present reports to various internal stakeholders. They will also liaise with global colleagues to understand their digital objectives and present solutions that ensure web best practices are being implemented at all times.The person in this versatile role is detail-oriented with strong project and process management skills. They are able to mobilize quickly when needed for a short sprint, coordinate across team members and communicate effectively with stakeholders of all levels across a global, matrixed organization.An advocate for Bain’s digital channels, this person turns observations into clear, actionable feedback for non-digital audiences including marketers, consultants, and senior firm leaders.ResponsibilitiesBain.com commercial development program supportOwn the day-to-day operational delivery on bain.com, supporting web programs such as personalization, digital proposal sites, and other commercial contentDevelop and project manage digital proposal sites, with support of Senior Manager, ensuring alignment with Bain brand standards, best digital practices, and the narrative needs of the client audienceApply UX judgment to review content and structure, identifying opportunities to improve clarity, flow, and impact; collaborate with other experts to shape recommendations for proposal teamsPartner with local market representatives, regional marketers, and proposal teams to scope, prioritize, and execute digital requests, translating business needs into web solutionsContent Creation & Digital Brand BuildingCollaborating with other marketing colleagues, create and maintain web content across Bain.com using the firm’s CMS, Optimizely, ensuring accuracy, brand alignment and content qualityOwn the digital brand building program for Bain leadership profiles to review, optimize, and maintain profile pages that reflect current positioning, messaging hierarchy, and UX best practices[A1] Analyze web data and user behavior to help solve problems and identify recommendations to improve the overall bain.com user experience Stakeholder Management & CommunicationDeliver excellent customer/client service through effective and timely communication, and consistent demonstration of digital and web expertiseManage incoming digital requests with strong project management discipline: scoping work, setting expectations, communicating status, and closing the loop in a timely and professional mannerCollaborate with a global internal client base, bringing awareness of and sensitivity to diverse cultures, regional market priorities, and varying levels of digital fluencyAnalytics & Systems ExpertiseCollect, document and form analysis of traffic data for Bain digital assets using Google Analytics and other tools for various reporting cyclesProactively suggest data-driven process improvements or content updatesOwn review/approval step in CMS workflow for updates submitted by light users (i.e. local office, account marketing managers, etc.)Support training and enablement for local teams and consultants on CMS usage, best practices and processesInnovation & Web OptimizationResearch latest web optimization techniques and recommend use cases for BainProactively discover new ways to test and learn web functionalities such as personalization and user testing, and utilize findings to make recommendations that align with overall firm and department objectivesExperienceExperience in digital marketing, web content management, or a closely related field, ideally within a professional services firm, B2B, or large matrixed organizationDemonstrated experience supporting proposal, business development, or campaign materials in a digital context; experience collaborating with senior team members on these digital assetsApplied UX, content strategy or content quality judgmentProven data analysis, problem solving and customer service skills. Ability to digest, synthesize and distill information into concrete recommendations for stakeholdersExperienced project management skills, working in or alongside a global team, with ability to mobilize a quick sprint when needed Exposure to A/B testing or experimentation programs; web accessibility standards, SEO or AEO fundamentals, personalization platforms or marketing automation systems A strong grounding in HTML, Google Analytics and AI tools (Claude, Chat GPT, etc)Proficiency with MS Office applications suite and digital collaboration toolsABOUT USBain & Company is a global consultancy that helps the world’s most ambitious change makers define the future. Across 63 offices in 38 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling today’s urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a gold rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 2% among other consulting firms. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry. Go back

Company DescriptionFixter is a startup on a mission to revolutionise car maintenance by providing a world-class, stress-free digital experience for car owners. Since our launch in Manchester in 2017, we’ve expanded to over 120 towns and cities across the UK and France, helping thousands of users each month. As part of the Renault Group, we are growing rapidly and are committed to simplifying car care for customers across Europe.Job DescriptionWe are looking for a dedicated Motor Service Advisor to join our team. In this role, you’ll be the face of Fixter, helping our customers with their car maintenance needs and ensuring they have a seamless, stress-free experience. You will provide timely, empathetic assistance via phone, email, and chat while collaborating with various teams to resolve issues and enhance the overall customer journey.Additional InformationKey Responsibilities:Provide exceptional customer service by handling inquiries via phone, email, and live chat.Keep our customers updated throughout the day on the status of their vehicles.Upsell additional products and services to customers.Troubleshoot and resolve customer concerns effectively, escalating issues to the appropriate team when necessary.Assist customers with booking services, answering questions about our offerings, and resolving issues related to their car maintenance experience.Maintain accurate customer records in our system, logging inquiries and interactions for future reference.Educate customers on Fixter’s services and tools to help them get the most out of their experience.Ensure customer satisfaction and foster positive relationships by addressing concerns and finding tailored solutions.Contribute to continuous improvement by providing feedback on customer pain points and suggesting enhancements to our services.Requirements:Previous experience in customer support or a customer-facing role (preferably in a fast-paced, tech-driven environment).Some experience in telesales, business development or account management would be preferable.Excellent verbal and written communication skills.Ability to manage multiple customer inquiries simultaneously while maintaining a high standard of service.Strong problem-solving skills and a proactive approach to resolving issues.Familiarity with CRM systems and customer support tools is a plus.Passion for providing outstanding customer service and creating a positive user experience.Why Work at Fixter?Be part of an innovative startup that’s transforming the car maintenance industry.Benefit from a fully remote role where you can work with a world class global team.Opportunity for career growth and development as Fixter expands across Europe.Collaborative, inclusive work culture with a focus on employee well-being and satisfaction.SummaryType: Full-timeFunction: SalesExperience level: AssociateIndustry: Automotive

About AirwallexAirwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.Attributes We ValueWe hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.About the teamThe Operations team at Airwallex plays a pivotal role in driving the company’s overall customer experience and operational excellence. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, uplift customer experience, identify uplift opportunities, and ensure Airwallex operates efficiently at scale and delivers a delightful customer experience.What you'll doAs Senior Director, Global Customer Support, you will lead and scale our global Customer Support organisation to deliver fast, high-quality and consistent customer experiences across regions and channels. You will own the global support strategy, operating model and performance outcomes – balancing standardisation with regional nuances – and work cross-functionally with Product, Engineering, Customer Success and Sales to improve customer health, retention and cost-to-serve.This role is based in Singapore. Responsibilities:Global Strategy & Operating Model:Own the multi-year vision and roadmap for global support, including service tiers, coverage, channel strategy and follow-the-sun operations.Architect and run a 24/7 operatibg model, including regional hubs, escalation paths, and on-call rotations, supported by robust SOPs and governance.Operational Excellence & Performance Management:Define and manage global SLAs (e.g. FRT, resolution time, backlog health) and own the end-to-end analytics engine (CSAT, NPS).Lead regular updates and drive continuous improvement through global QA, case audits, and standardized coaching programs.Digital Transformation & Self-Service Innovation:Lead the design and optimization of the global support tech stack (ticketing, telephony, chat, community, knowledge) in partnership with internal teams.Drive deflection initiatives through knowledge management and in-product guidance to reduce contact rates while simultaneously improving the customer experience.Cross-Functional Advocacy & Incident Leadership:Act as the primary bridge between Support and Product/Engineering to improve supportability standards, incident management and bug prioritisation.Represent Voice of Customer and lead Support response for crisis management and major incidents, ensuring clear executive visibility and timely customer communications.Team Leadership & Vendor Ecosystem:Build and develop a high-performing, diverse global support organisation, including regional leaders, hubs and specialist pods, through strategic org design and career pathing.Own the vendor/BPO strategy, performance and commercials, ensuring cost-efficient and compliant operations across regions.Who you areWe're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.Minimum qualifications:10+ years in Customer Support / Customer Experience / Service Operations, with 5+ years leading multi-region or global teams at scale.Proven track record improving key support outcomes (CSAT, resolution time, backlog, cost-to-serve) in a high-growth environment.Demonstrated operational leadership in capacity planning, queue and workforce management, forecasting and building scalable processes.Deep experience partnering with Product and Engineering on incident management, bug triage, reliability/supportability improvements and product launches.Strong analytical skills, including proficiency with Excel/Sheets and BI tools (e.g. Looker, Tableau, Power BI); experience with SQL is highly regarded.Excellent stakeholder management and executive communication, with the ability to influence across functions and geographies.Hands-on experience applying AI and automation in Support (e.g. LLM-powered agent assist, automated triage/routing, knowledge search, summarisation, translation, chatbots) with clear governance around accuracy, privacy and human-in-the-loop QA.Preferred qualifications:Experience in B2B SaaS, fintech, payments or other complex, regulated, multi-product environments.Experience operating at scale on global support platforms such as Zendesk and knowledge systems like Confluence.Proven success managing BPO / vendor relationships, including commercial optimisation, performance management, QA and compliance.Applicant Safety Policy: Fraud and Third-Party RecruitersTo protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.Equal opportunityAirwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.LocationUK - LondonEmployment TypeFull timeDepartmentOperationsCustomer Support

Company DescriptionWe’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.Job DescriptionABOUT US: Sportradar is the world's leading sports technology company, creating immersive experiences at the intersection of sports, betting, and entertainment. Every day, our products engage millions of sports fans and players around the globe. Within our iGaming (Playradar) division, we are building the next generation of gaming experiences across Casino Games, Virtual Sports, Live Betting Products, 24/7 Experiences, and other innovative gaming concepts inspired by the world of sports. By combining premium sports content, engaging gameplay mechanics, and cutting-edge technology, we create products that redefine how players engage with sports and casino entertainment. As part of our continued growth, we are looking for a Head of Account Management to lead and develop our iGaming Account Management function. In this role, you will be responsible for building a high-performing commercial team, driving revenue growth across our operator portfolio, establishing scalable client management processes, and ensuring our customers maximize the value of Sportradar’s iGaming products. As part of our continued growth, Sportradar is currently looking to recruit an experienced Head of Account Management to support and grow our iGaming business across key European locations, with the role based in London, Vienna or Ljubljana. THE CHALLENGE:Own and develop keyiGaming client relationships, ensuring strong commercial performance and long-term partnership growth. Lead, coach and develop a high-performing Account Management team.Define account segmentation, customer success strategies and commercial playbooks.Create and refine processes to monitor client performance, manage workstreams and ensure clear communication across stakeholders. Identify additional revenue opportunities by cross-selling and upselling Sportradar’s iGaming products and services. Oversee relationship management, commercial support and service delivery for existing iGaming clients. Collaborate closely with product, sales, operations and technology teams to support the continued growth of Sportradar’s iGaming offering. Establish and monitor relevant KPIs to ensure delivery against client objectives and business targets. Provide client and market insights to internal product teams to support product improvements and future roadmap decisions. Willingness to travel for internal and client meetings according to company travel policies. ABOUT YOU: Extensive experience in commercial, sales, key account or account management roles within iGaming, betting, gaming or a related B2B technology environment. Strong understanding of the iGaming ecosystem, including operators, platforms, content, regulation and market dynamics. Strong analytical mindset with experience managing KPIs and commercial performance. Proven commercial leadership experience with the ability to build, manage and grow long-term client relationships. Experience leading and scaling Account Management or Customer Success teams. Growth mindset with strong proactivity, commercial thinking and the ability to identify new business opportunities. Passionate about sports and casino products. Excellent business English skills, any other language considered a plus. OUR OFFER:A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. Flexibility to manage your workday and tasks with autonomy. A balance of structure and autonomy to tackle your daily tasks. Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. Global Employee Assistance Programme. Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). Online training videos. Flexible working hours. While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation — both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the officefour days a week to build relationships, exchange ideas, and grow together.OUR RECRUITMENT PROCESS:Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations.First Interview: Meet with the Hiring Manager to discuss the role, your experience and overall fit.Second Interview: Meet with the team for a more in-depth discussion around your background and alignment with the role.Final Interview: Meet with the wider team to further discuss team fit and how you would collaborate across Product and Operations.Final Steps: Receive feedback and, if successful, an offer!Additional InformationAt Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!SummaryType: Full-timeFunction: SalesExperience level: DirectorIndustry: Sports

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.About Agentforce ServiceAgentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single intelligent platform.With the industry's fastest-growing AI adoption rate — agentic AI use in service grew from 39% to 66% in a single year — Agentforce Service equips businesses to meet customers where they are, across voice, digital messaging, web chat, email, WhatsApp, and more. Autonomous Agentforce agents handle high-volume interactions 24/7, while the Service Rep Assistant supports human agents with real-time next-best-action suggestions, case summaries, and AI-powered knowledge recommendations — delivering faster resolution, higher CSAT, and lower operating costs across a blended human and AI workforce.We are looking to hire an Account Executive to join the Agentforce Service team and help drive growth for one of Salesforce's fastest-growing products. This role covers the full Agentforce service platform — spanning Contact Centre, ITSM, and HR Service — with a particular focus on Agentforce Voice, Digital Engagement, and Agentforce for Service.Required Skills and QualificationsDemonstrated success in quota-carrying, technology solution-based direct salesProven experience working with Contact Centre, Field Service, ITSM, HR Service, or Service Engagement softwareAccount Planning: Ability to build and execute account plans to retain and grow ACV with existing customers, with a focus on upsell and cross-sell opportunitiesResearch and Discovery: Skill in uncovering customers' current processes, business objectives, and strategic goals through discovery, use cases, and value hypothesesSolutioning: Ability to identify compelling value propositions that address customer needs, demonstrating understanding of the Agentforce and Service Cloud technology stack — including customer service, ITSM, and HR service capabilitiesCustomer Communication: Ability to engage customers clearly and confidently across written, verbal, and presentation formats, using tools such as Slack, Google Slides, and ZoomResource Application: Experience driving results by leveraging available resources, tools, and internal teams effectivelyTeam Selling: Ability to align and engage account teams and partner ecosystems to support deal progression and long-term customer successPreferred Skills and QualificationsStrong interpersonal and communication skillsFamiliarity with sales methodologies (e.g. MEDDIC, Challenger, Command of the Message)Experience developing business cases and service requirements, and building strategic partnershipsAbility to work effectively in a fast-paced, high-growth environmentConsistent track record of meeting or exceeding quotaExperience collaborating across multiple internal teams and aligning resources to account objectivesWe welcome candidates from diverse backgrounds — relevant experience will be evaluated holistically and may include professional, extracurricular, military, or volunteer experience that demonstrates the core competencies for this roleUnleash Your PotentialWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.AccommodationsIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.SummaryLocation: United Kingdom - LondonType: Full time

DescriptionStarling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.About the RoleWe are seeking a highly motivated and experienced Mobile Security Engineer to join our Cyber Security team. As a Mobile Security Engineer, your primary responsibility will be to design, build, and maintain security for our Android and iOS mobile applications, ensuring our customers are protected while using our services. You will achieve this by collaborating with cross-functional engineering teams to implement robust security controls and enhancements.ResponsibilitiesDesign, implement, and maintain security controls and mechanisms to secure our Android and iOS applications, and the data held on customer devices.Partner with internal engineering teams to identify and remediate security vulnerabilities across mobile platforms.Provide technical consultancy and guidance to engineering and operations functions to ensure that all technical aspects of our mobile applications are built and operated securely.Stay at the forefront of the industry by monitoring emerging threats and security trends for both Android and iOS.Create automated solutions to streamline security testing and vulnerability management within the mobile development lifecycle.Maintain strict adherence to global security standards and regulatory requirements.RequirementsStrong Mobile Security technical knowledge, including:Deep understanding of both Android and iOS security (e.g., native APIs, file permissions, application sandboxing, and hardware security controls).Proficiency with relevant mobile development languages (e.g., Swift for iOS, Kotlin/Java for Android).Practical and theoretical knowledge of public cloud (IaaS) technologies.Strong reverse engineering capabilities for mobile applications.Practical working knowledge of cryptography used for protecting data and network communications Awareness of mobile threat landscape such as malware and remote access Experience with developing security integrations by interacting with APIs.Ability and willingness to learn new technologies and adapt to evolving security landscapes.Strong written and verbal communication skills to effectively collaborate with cross-functional teams and stakeholders.Experience fulfilling a client-facing security consulting role is highly desirable.Interview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:First stage with a Mobile EngineerTechnical TestSecond stage with additional members Security Mobile Engineers Final stage with Security Engineering Lead and Information Security DirectorBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day's holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout UsYou may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: 6F47B55F2FDepartment: Technology, EngineeringType: full time

WE ARE:At Adaptive, we are a financial consulting firm that partners with capital, commodity, and digital market participants. We value differentiation through technology.Our experienced teams design and deliver complex front-office technology solutions using our proven accelerators to create long-term competitive advantage.Our clients include the world's leading investment banks, investment managers, fintechs and capital market service providers.With a global reach with offices in London, New York, Manila, Barcelona and Montreal, we have a proven track record of delivering powerful, elegant and intuitive trading technology solutions.We are now looking for a Technical Business Analyst to join our team — someone who can bridge the gap between high-level product vision and detailed delivery execution in a complex, fast-moving technical environment.If you feel like this is you, you might be a perfect fit for this role! ðYOU ARE:A strategic thinker who can zoom out to understand the big picture and zoom in to nail the details.A natural bridge-builder — equally comfortable in a room full of engineers and a room full of stakeholders.A problem-solver who thrives in ambiguity and brings calm, clarity, and structure to complex situations.A curious mind who genuinely enjoys understanding how systems work, not just what they need to do.A collaborative team player who believes the best solutions come from diverse perspectives.YOU HAVE:A strong technical and domain-driven mindset, with the ability to work closely with engineering teams.Hands-on experience with high-performance messaging or sequencing platforms such as Aeron, Kafka, Hydra, or equivalent — including an understanding of message ordering, state machine replication, and fault-tolerant distributed systemsDemonstrable exposure to low-latency or high-throughput messaging infrastructure in a financial or similarly demanding technical environmentExperience in QA, Software Engineering, Technical Business Analysis, or another highly technical product environment.A product-first mindset, combining Domain-Driven Design principles with a deep understanding of systems and user impact.The ability to define and document functional and non-functional requirements clearly and effectively.An understanding of performance, scalability, resilience, and availability in modern platforms.Experience working in Agile or Kanban environments across the full software development lifecycle.Confidence contributing to architecture and design discussions, simplifying complex challenges into deliverable solutions.The ability to create process flows, sequencing diagrams, and documentation that align technical and operational teams.YOU WILL:DRIVE CLARITY IN COMPLEX ENVIRONMENTS:Operate confidently in ambiguous situations, shaping requirements and driving alignment with minimal direction.Adapt to different delivery models across products, including engineering-led and BA-led ways of working.Define and maintain functional and non-functional requirements — including operational scenarios, acceptance criteria, and QA validation needs across distributed workflowsAsk the right questions early, so that solutions are well understood, well defined, and ready to be delivered.SHAPE THE BACKLOG AND DELIVERY:Collaborate with engineering, QA, and architecture teams to translate complex technical solutions into structured backlog items, deliverable stories, and testable outcomes.Help stakeholders make their vision for the product materialise, especially in the early stages of each delivery phase.Be the stakeholders' proxy in the team — able to make quick, firm decisions on scope, requirements and prioritisation/triage.Drive backlog review and estimation processes, and take part in planning activities.Define acceptance criteria and tests up front as part of a Business-Driven Development approach.Follow up during implementation and testing phases to ensure delivery satisfies requirements.COLLABORATE ACROSS THE TEAM:Work closely with QA to assess failure scenarios and help distinguish bugs, enhancements, and new feature requirements.Facilitate discussions across technical and business stakeholders to drive clarity, alignment, and sound decision-making.Support delivery, implementation, and release processes, ensuring solutions align with business objectives, customer use cases, and non-functional expectations.Help improve operational processes and workflows — both internally and externally — bringing a calm, pragmatic and collaborative approach.WHY US: To be immersed in high-standard engineering culture. Our fantastic team takes pride in crafting complex technical solutions but also loves sharing their knowledge and helping you grow professionally (we have extraordinary minds at Adaptive ð) You can learn from anyone here, which is the beauty of it.To take part in the growth and development of a great company.Our teams feel free to speak up, make suggestions and raise concerns.Collaborative team environment: we all work together, respect each other, and pitch in.Great consideration for work/life balance (highly-flexible, hybrid working model, well-being benefits…). The balance between professional and personal life is massively important to us.We work hard to provide a positive, collaborative and inclusive culture and to positively impact our staff and local communities through different well-being, diversity and inclusion. programmes.WHAT DO PEOPLE THINK OF US ðYou can check ourGlassdoor page ðBENEFITS (What we offer in return // what you’ll get )We create benefits with YOU in mind.25 days holidayPension schemeFamily medical and dentalLife insurance and Long term disability coverCycle schemeSeason ticket loanGym subsidyEmployee Assistance ProgrammeMental Health First AidersTHE PROCESSLong interview processes are stressful and boring, and that is not us ðWe want to make sure that everything runs smoothly.So here you will have three stage interviews:1- A chat with one of our great recruiters.2- A zoom chat with one of our BA colleagues where they will ask you detailed questions about your experience3- A Face to Face interview (via Zoom).But don’t worry; everything will be explained to you step by step by your recruiter. Here is a little tip for you during those stages: Collaboration is massively important to us, so don't hesitate to share your thoughts, ask questions, ask for help if needed, etc ð DIVERSITY AND INCLUSION: ðDiversity and inclusion are key to a great workplace, and Adaptive is better when it’s more representative of the world around us. We want everyone to feel comfortable bringing their whole selves to work without any fear of judgment or negativity. All we ask is that our colleagues are respectful, collaborative, passionate about what they do, and have the skills needed to be successful in their rolesBackground check: the employment/engagement is subject to an acceptable background check that will be run by Adaptive

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.Fin is hiring an exceptional Staff/Principal level Product Designer to push the boundaries of product craft.We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.Why you should join Fin todayAI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.At Fin, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.Why this role existsIn a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.Must Have ExperienceWe’re looking for a world-class IC designer who:Has shipped complex, high-quality software products.Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.Balances speed and detail—knows when to move fast and when to obsess over the last 1%.Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).Has taste. You know what great design looks and feels like, and you push to get there.Can tell a compelling story—articulating your decisions with clarity and conviction.Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.Who This Role Is Not For This role is not for you if: You prefer strategy, research or system design over execution—this is a craft-heavy role. You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity. You don’t obsess over details—we’re looking for someone who sweats the pixels. You primarily work on marketing sites—this role is about designing deep, functional software experiences.Day-to-Day ResponsibilitiesWhat you’ll be doing: Owning end-to-end design for high-impact product areas from concept to execution. Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools. Sketching, prototyping, and testing ideas at different fidelities to validate decisions. Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions. Maintaining high standards of craft while balancing speed and execution. Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Fin.What Success Looks LikeYou’ll know you’re successful if: 1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste. 2. You’ve shipped product with major business impact. The areas you own are visibly better because of you. 3. You operate autonomously. You don’t need direction—you see what needs to be done and do it. 4. Engineers love working with you. Your designs are considered, clear, and easy to implement. 5. Your peers trust your judgment. When you push for quality, people listen.Interview Process We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Fin and the role is the right fit for you.Ready to build something great?If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. Benefits We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! Competitive salary and equity in a fast-growing start-upWe serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchenRegular compensation reviews - we reward great work!Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.Pension scheme & match up to 4%Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependentsFlexible paid time off policyPaid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved onesIf you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we also offer Windows for certain roles when neededPolicies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values. Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

DescriptionStarling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.Hybrid WorkingWe have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. In Technology, we're asking that you attend the office a minimum of 1 day per week.Our Engineering EnvironmentStarling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.RequirementsWe're seeking a highly motivated and experienced engineer to play a key role in our Customer Service Engineering Group. You should have a strong understanding of delivering robust and scalable code, applying best practices, and a proven track record of delivering high-quality software. Experience with AWS and Postgres is highly desirable. We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, and though we are looking for someone with at least 7 years of commercial experience with Java, you need not be an expert! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!Java, which makes up the majority of our backend codebasePostgresAWS & GCP - we're cloud-nativeDistributed service based architectureKubernetes (EKS)TeamCity for CI / CD (lots of teams are releasing code 15-20 times per day!)Terraform and GrafanaThe teamThe Customer Service Engineering group is all about making things better for our customers. We use the latest tech to build solid solutions that let customers help themselves, easily find out what the bank offers, and give our Operations teams the best tools to help customers quickly and effectively. Join us and help us create easy-to-use tools and ensure every support interaction is quick, helpful, and effective for millions of customers.Our process:Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Initial phone call - ~45 minutesTake home technical test to be discussed in the technical interview - ~3 hoursTechnical interview - ~1.5 hoursFinal Interview - ~40 minutesBenefits25 days holiday (plus take your public holiday allowance whenever works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesPerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingAbout usYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: 953817614ADepartment: Technology, EngineeringType: full time

Group OverviewThe TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.Through our people and technology, we connect clients to superior liquidity and data solutions.The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.LiquidnetLiquidnet is a next-generation agency execution specialist. Powered by technology that helps drive institutional alpha, our trading and liquidity network intelligently and securely connects the world’s investors with the world’s investments.Established in 1999 on the belief that there was a better way to trade, Liquidnet' journey began with a vision to create a platform that goes beyond traditional transactional models.We wanted to build a community where traders could connect, collaborate, and execute trades with confidence. Over the years, we've grown from a vision into a thriving ecosystem that empowers the buy side in ways never before imagined.We are committed to making trading more efficient, intelligent, and accessible. Our purpose guides every decision we make, from the tools we develop to the relationships we nurture with our Members.Role OverviewLiquidnet Europe Limited is looking for a Senior Front Office Support Engineer to take a leading role within the Europe Front Office Support team. The team requires an experienced, technically strong engineer who can drive operational excellence, mentor junior team members, and take ownership of complex issues across our trading platform. You will leverage deep expertise in FIX, Linux, Windows Server, DevOps, databases, networking, and cloud technologies to ensure platform reliability and performance.This is a hands-on leadership role involving complex troubleshooting across cross-platform market-leading technologies, driving automation and tooling improvements, and acting as the primary escalation point for critical production issues. You will lead projects, drive new feature implementations, oversee client migrations, and champion Liquidnet's migration to cloud-based technologies. The role also includes oversight of member user administration, OMS integration support, and trade lifecycle issues for both the MTF platform and trading desk, with a focus on root-cause analysis and preventative improvements.The successful candidate should possess a positive 'can-do' attitude and an intuitively high level of customer service in their approach. This will complement strong FIX, database (SQL, Sybase or Oracle), Linux, understanding of cloud-based technologies, Windows and Networking troubleshooting skills, along with a proven ability to lead and mentor.Role ResponsibilitiesAct as technical lead and primary escalation point for complex application support issues, driving root-cause analysis and resolution across the trading platformLead and mentor junior engineers, fostering technical growth and ensuring knowledge transfer within the teamDesign, implement, and maintain automation solutions to streamline workflows, reduce manual effort, and improve operational efficiency across key business processesOwn and drive projects including new feature implementations, client migrations, and cloud migration initiativesFulfil and oversee complex client customisation requests within algorithmic trading systems and MTF platformManage and optimise team processes including chat, queue, and mailbox workflows to ensure SLA adherencePerform advanced troubleshooting and analysis of order routing, trade flow, and post-trade issuesLead the 'follow the sun' support model coordination, working closely with global teams in APAC and USDrive incident management practices, trend identification, and post-mortem analysis. Collaborate with development teams to influence platform improvements based on support insightsOccasional weekend work will be required during major upgrades and out of hours testingExperience / CompetencesEssentialHands-on production support experience within a financial institution (buy-side, sell-side, venue/platform provider)Deep application support experience within a Unix / Linux environmentExpert working knowledge of the FIX protocol, including complex debugging of FIX sessions and message flowsStrong experience supporting and troubleshooting Windows Server environmentsAdvanced experience in troubleshooting network problems: firewalls, routing, DNS, load balancers, and connectivity issuesWorking knowledge of multiple buy-side or sell-side Order Management SystemsStrong understanding of international equity market mechanics, flows, and settlement processesProven ability to lead multiple projects simultaneously, delivering to deadlinesExpert-level experience with MSSQL, Oracle and Sybase database environments, including complex query-writing and performance tuningA natural leader who relishes the prospect of supporting an expanding business and driving continuous improvement in support functionsMotivated self-starter who takes ownership of responsibilities and can work autonomously, setting the standard for the teamAbility to confidently communicate at all stakeholder levels (technical, client, trader, executive team) and influence decision-makingPassionate about customer satisfaction and service excellenceExcellent organisational skills with the ability to prioritise under pressureDisciplined approach towards Service Level Agreement adherence and minimising Mean Time to Resolve (MTTR)Willing to embrace core business values demonstrated by day-to-day work ethicAnalytical and disciplined approach to problem-solving, with a focus on prevention over reactionMust be a team player who actively participates in projects, mentors others, and collaborates across departmentsMust be flexible in relation to working hoursPositive approach to the day-to-day, with the resilience to handle high-pressure production incidentsDesiredExperience with Site Reliability Engineering (SRE) practices, including monitoring, incident response, and post-mortem analysisProven experience applying AI or machine-learning models to optimise workflows, identify patterns, and drive intelligent automation solutionsHands-on experience with containerization technologies such as Docker and Kubernetes, including cluster management, deployment, scaling, and observabilityDeep practical knowledge of algorithmic trading workflows, including the behaviour, lifecycle, and risk controls of execution algos used across the EMEA marketsExperience designing and supporting message-based architectures (Solace, Kafka, or similar)Practical understanding of global Listed Derivatives markets and system workflowsProven experience managing cloud-based infrastructure and services (AWS, Azure, or GCP), including architecture design and cost optimisationStrong understanding of DevOps principles and practices, including CI/CD pipelines, infrastructure as code (IaC), and automated testingExperience with industry-standard monitoring tools (ITRS or similar) including configuration and alert designAdvanced automation experience using Python, PERL, or similar scripting languages, including building tooling for the wider teamUnderstanding of financial regulations and reporting requirements in EMEA and Asia cash equity marketsExperience mentoring and developing junior team membersJob Band & Level Professional / 5#LNET #LI-HybridNot The Perfect Fit?Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.Company StatementWe know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. LocationUK - 135 Bishopsgate - LondonSummaryLocation: LondonType: Full time

We’re Capital on Tap ðð³ Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that.Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit 1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, 20bn in annual card spend, 200,000+ customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We’ve done a pretty good job so far, but we’re just getting started! ðLondon, Old Street | ð 2 Days in OfficeSRE at Capital On Tap ðAt Capital On Tap, we run a hybrid embedded SRE model. We aim to work closely with the teams within Capital On Tap to provide them the best support. Our main objective currently is to gain as much visibility into our platform's health while offering scalable solutions. What You’ll be doing: As a Site Reliability Engineer (SRE) you will help ensure our platforms are fast, reliable, and scalable. You’ll design, build, and monitor systems, prevent issues before they happen. Using SLAs, SLIs, and SLOs, you’ll guide feature launches while maintaining services that everyone can depend on.Manage and automate Azure, Datadog, NGINX & CloudflareDevelop and monitor Kubernetes and Serverless resourcesMaintain infrastructure code with Terraform & CRDs / CrossplaneImprove systems, processes, and technologies; consult stakeholders to enhance platform performanceGetting involved in new application architecture & design processesDesign solutions to reduce toil, automate repetitive tasks and streamline workflows to reduce manual work and boost team productivity.Create SLIs and SLOs; increase application visibilityAlign with the Product team on SLAs and core service objectivesCollaborate with Platform Engineers for automated solutions and pipelinesEnhance user experience with infrastructure and pipeline optimisation Support CI/CD tools such as Azure Devops, Octopus Deploy and Flux to streamline software deliveryLead incident troubleshooting to safeguard customer experienceWe’re Looking For ðRequired skills:Experience in managing a public cloud (Azure advantageous)Experience in Azure DevOps, Octopus, Flux or other CI/CD toolsExperience with Linux and Microsoft SystemsExcellent communication skills and ability to collaborate with multiple teams in an agile environmentProficient in contributing to IaC technologies involving expertise in writing, managing, and optimising infrastructure with tools such as Terraform and Pulumi Experience working with a cloud monitoring solution (advantageous to have DataDog) Experience with Kubernetes and DockerExperience in at least one scripting language (Python, PowerShell, Go)Interview Process ðFirst stage: 30-minute intro, CV review, and values with Talent PartnerSecond stage: 60 minute “Tech Chat” with Team ManagerFinal stage: 75-minute Technical Task + 30 minute Interview with Head of Platform EngineeringDiversity & Inclusion ðWe welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.Great Work Deserves Great PerksWe try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:ð Private Healthcare including dental and opticians services through Vitality️ Worldwide travel insurance through Vitalityð Anniversary Rewards (250, 500, 750, 4-week fully paid sabbatical)ð Salary Sacrifice Pension Scheme up to 7% matchð️ 28 days holiday (plus bank holidays)ð Annual Learning and Wellbeing Budgetðª Enhanced Parental Leaveð² Cycle to Work Schemeð Season Ticket Loanð 6 free therapy sessions per yearð¶ Dog Friendly Officesð« Free drinks and snacks in our officesCheck out more of our benefits, values and mission here.Other InfoðCheck out our ‘Top Tips’ for interviewing.️Keep updated on new job opportunities by following us on Linkedin.ð§Email careers@capitalontap.com if you have any questions.Excited to work here? Apply!If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.Job DescriptionThis role is focused on growing our UK retail customer base by using data, insight and proven solutions to solve real commercial and operational challenges for retailers and FMCG partners.We are looking for a commercially strong individual with deep experience working with retailers, ideally within grocery, fresh or FMCG environments, who brings established relationships and a strong understanding of how retailers operate and make decisions. Digital and data led solutions are an important enabler in this role, but success depends first and foremost on retail credibility, commercial judgement and the ability to demonstrate clear proof of value.This is a consultative, value led sales role. It is less about high volume cold hunting and more about building trust, shaping opportunities through insight, and landing well evidenced deals that deliver measurable outcomes for customers..Key Responsibilities May Include:Develop and implement comprehensive business development strategies to achieve growth targets, expanding CHEP’s market presence in key territories and sectors.Manage and grow a portfolio of strategic key accounts, leading negotiations, contract management, and fostering strong customer relationships for long-term revenue retention.Proactively identify and secure high-value new business opportunities through prospecting, networking, and relationship-building, ensuring a strong sales pipeline and conversion.Collaborate with cross-functional teams (Sales, Marketing, Operations, Customer Service) to design and deliver tailored solutions that meet customer needs and align with CHEP’s value proposition.Continuously monitor market trends, customer insights, and competitor activities to refine sales strategies, capitalize on growth opportunities, and enhance CHEP’s positioning.Lead the development and execution of joint business plans with strategic customers, driving sustainable growth, cost reduction, and enhanced supply chain efficiencies.Mentor and provide guidance to junior business development managers, fostering a high-performance, goal-oriented team culture.Prepare and present detailed business development reports, forecasts, and strategic updates to senior leadership, ensuring alignment with corporate goals and growth initiatives.Key AccountabilitiesBuild and develop senior relationships with retail customers, using existing networks and credibility to create meaningful commercial opportunitiesIdentify customer problems and opportunities within retail and FMCG environments, translating data and insight into clear, outcome focused value propositionsDevelop and progress opportunities through the full buying journey, from early engagement through to commercial close, using evidence, pilots and proof of value to support decision makingWork closely with internal teams across Digital, Customer Success and Delivery to ensure propositions are grounded in customer reality and deliverable at scaleCreate and maintain a focused, high quality pipeline of opportunities, prioritising depth and value over volumeSupport the execution of the Digital Customer Solutions go to market approach in the UK, aligned to broader European strategyRepresent the business credibly with customers and at relevant industry forums, reinforcing our position as a trusted partner to retailersExperienceSignificant experience working directly with retailers, ideally within grocery, fresh or FMCG categoriesStrong understanding of retail operating models, commercial pressures and decision making processesDemonstrated success in selling complex, solution based propositions through consultative, value led approachesProven ability to build and leverage long term customer relationships, rather than relying on transactional or short term sales tacticsExperience developing business cases, proof of value or pilot based selling to support commercial decisionsExposure to digital, data, SaaS or technology enabled solutions is beneficial, but deep technical or IoT expertise is not essentialBackground in FMCG, food and beverage or adjacent sectors is highly desirableSkills and capabilitiesStrong commercial acumen with the ability to link customer challenges to measurable business outcomesCredibility and confidence engaging senior retail stakeholders across commercial, supply chain and operational functionsAbility to use data and insight to tell a compelling, outcome focused story rather than feature or product led sellingComfortable navigating longer sales cycles and complex stakeholder environmentsCollaborative mindset, working effectively across internal teams to shape and deliver customer solutionsStructured, thoughtful approach to opportunity development and pipeline managementClear, confident communicator with a practical, down to earth styleWhat success looks likeEstablished credibility with priority retail customersA small number of well qualified, high value opportunities progressed through clear proof of valueDeals landed on the basis of demonstrated impact, ROI and customer outcomesStrong foundations for long term partnerships rather than one off transactionsRemote TypeHybrid RemoteSkills to succeed in the roleAccount Management, Adaptability, Building Rapport, Business Development, Commercial Sustainability, Customer Experience (CX), Customer Partnerships, Data Storytelling, Digital Customer Solutions (Dcs), Empathy, Experimenting, Negotiation, Our Business, Relationship Management, Sales Communications, Taking Ownership, Teamwork, Understand Customers, Value PropositionsWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.SummaryLocation: Manchester, Lancashire, United Kingdom; London, England, United KingdomType: Full time

AESOP Customer Care Consultant [English and German speaking]Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the opportunity you've been searching for.For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations. Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others. We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.Since 2023, Aesop has been part of the L'Oréal Groupe, founded in 1909 by Eugene Schueller and is home to 37 global brands including Kiehl’s, Lancôme, SkinCeuticals, Nyx, YSL and L'Oréal Paris; presenting wide-ranging opportunities for long-term career growth.“A business doesn’t consist of walls or machines, but people, people, people.” – Eugene SchuellerA DAY IN THE LIFEAs a Customer Service Consultant at Aesop, your role will be to strengthen customer relationships and contribute to the commercial growth of the business through delivery of a flawless customer experience. Responsible for selling product, providing support and care to customers across Aesop’s evolving online customer service channels. BrandEngage with constant learning and development to maintain comprehensive product knowledge across all categories to create personalised recommendations.Drive the omnichannel experience by staying up to date with Aesop’s online and offline offerings, through proactively engaging with Aesop’s various online channels and website, as well as working in the retail environment on a consistent basis.BusinessProactively engage with resources and tools to efficiently deliver consistent, accurate, and up-to-date information to customers.Execute key recovery processes and operations by navigating various systems (including Outlook, Teams, and SAP).Engage with the implementation of new systems and processes to optimise productivity and streamline workflows.Commit to being constantly risk-aware across all forms of communication by adhering to Aesop’s compliance obligations.Appropriately determine when to escalate an issue and proceed by contacting the relevant departments.CustomerIn accordance with Aesop guidelines and service expectations, respond to customer service enquiries across all channels including, but not limited to: support (email), chat, phone, social media, and video consultation.Identify the customer’s core contact reason and provide clear, considerate resolutions for support and recovery-related inquiries.Recommend and actively identify additional selling opportunities for product-related inquiries, supporting refund requests where applicable.Restore customer relationships and promote loyalty by responding to and handling sensitive and negative customer experiences (in-store and online) in a tailored and personalised manner.Support Third-Party Marketplaces to inform customer responses where relevant.Handle the organisation and dispatch of samples to customers.PerformanceOptimise collective team productivity by effectively self-managing tasks and proactively working across multiple channels to assist the team.Actively engage in ongoing coaching and formal training.Monitor and engage with relevant data and service expectations to track personal and team performance.Foster a culture of positive teamwork by attending team meetings, participating in group activities, and sharing information.Seek out and provide feedback to team members to improve performance and drive personal growth.WHO YOU AREExperience RequiredProven experience in selling and care within a customer service environment.Proven track record of effective selling skills resulting in positive commercial outcomes.Proven ability to handle multiple systems and efficiently execute operational processes.Demonstrated ability to work autonomously to make decisions and manage workload.Highly desirable: Aesop retail experience.Skills RequiredFluency in English and German (required).Excellent communication and active listening skills.Excellent problem-solving skills, with a sharp and intuitive approach.Time management and task prioritisation skills.Ability to discern tasks that can be completed independently versus those requiring escalation.Working knowledge of computer software (Excel, Word, Teams, Outlook)Highly desirable: Working knowledge of customer support systems (e.g., Zendesk).Highly desirable: Knowledge of skin, body, hair, and fragrance products.WHAT WE OFFERFlexible, hybrid working pattern Generous L'Oreal 60% minimum product discount Paid volunteering allowance for all employees Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive.Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!WHO WE AREL’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to ‘Create beauty that moves the world’; it is now the industry world leader with 29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty, where diversity and purpose come together to create meaningful impact. As the global leader in beauty, our impact is driven by four specialized divisions and a dynamic corporate core: our Consumer Products Division democratizes beauty through sustainable, world-leading brands like L’Oréal Paris and Garnier; L’Oréal Luxe provides the ultimate in aspirational beauty with iconic names such as Lancôme and Yves Saint Laurent; the Professional Products Division remains the founding partner to the global hair industry with advanced technologies like Kérastase; and our Dermatological Beauty Division leads the quest for healthy skin with dermatologist-recommended brands like La Roche-Posay and CeraVe. Supporting this entire ecosystem, our Corporate Division serves as the innovative backbone for our talented workforce, ensuring that even as a world leader, we remain a company focused on "people, people, people" to move the business forward. HOW WE RECRUIT At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’OréalWe are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.

Fresh Food, Happy Dogs.We believe dogs deserve the healthiest, most natural and tastiest meals – with none of the nasties. That’s why we make FRESHly prepared food, cooked just like you would at home and delivered direct to our customers in perfect portions. As a B-Corp certified company, you’re joining a sustainable business that genuinely cares about our people, our products and our impact on the planet. Our goal is simple: to help dogs live healthier, happier, and longer lives, while leaving humans smiling after every interaction.We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the very first Butternut Box. Today, we feed hundreds of thousands of hungry dogs across the UK and Europe – but we won’t stop until we’re feeding dogs everywhere. To get there, we need a team of brilliant people who share that ambition to come and work for us.ð A bit about the roleThis role historically receives a high volume of applications, so to help us identify the best candidate to join our squad, we truly appreciate cover letters that showcase your interest in the role, our mission, and of course... cats ð and dogs ð¶We're looking for a proactive, creative, and highly organised Events Coordinator to join our Sales Operations team, supporting the wider Direct Sales department at Butternut Box and Marro.This role sits within one of our most exciting acquisition channels: Events. Every year we take both of our brands to hundreds of events across the UK with the aim of meeting dog and cat owners and introducing them to Butternut Box and Marro.As an Events Coordinator, the sales roadmap starts with you. You'll play a pivotal role behind the scenes, helping to plan, coordinate, and deliver exceptional events that enable our sales teams to perform their best. When an event delivers brilliant results, it's because you helped make it happen – from choosing the right opportunity and securing the best deal, to creating a seamless experience for our salespeople on the ground.If you thrive in a fast-paced environment, love solving problems, enjoy bringing structure to complexity, and get a buzz from turning plans into reality, we'd love to hear from you. You'll own key department KPIs and use performance data to guide your decisions – understanding which events we return to, which we can improve year after year, and where we should invest next.ð¾ What You'll Be DoingBuild a roadmap that delivers: Develop and manage an exciting, strategically planned events roadmap that drives customer acquisitions and builds awareness of Butternut Box and Marro.Scout and source brilliant opportunities: Research, discover, and pitch new, unique, high-potential sales opportunities for both brands – county fairs, food festivals, exhibitions, shopping centres, high streets – we love meeting pet parents!Build relationships that open doors: Develop strong relationships with event organisers and protect our Butternut Box and Marro brand reputation with every interaction.Sweat the details that move the needle: Secure prime pitch spots, coordinate accommodation, and work closely with our internal logistics team, setting every event up for success.Negotiate like a pro: Secure the best possible rates, prime stand locations, and high-impact event packages to ensure maximum value. A great negotiator doesn't just save money; they get us better positions, better visibility, and better results.Collaborate with stakeholders: Work closely with your Logistics team and Regional Sales Managers to deliver smooth, impactful event experiences.Champion key metrics: Track and analyse event performance against KPIs, sharing actionable insights to help refine our strategy and drive growth.ð What we're looking for:Seriously organised: You have sharp attention to detail – juggling a packed weekly schedule of multiple events without dropping a ball is your thing.A natural communicator: You're a natural relationship-builder, whether that's charming an event organiser over email or briefing the team before a big weekend.Passionate and energetic: You are genuinely excited by the challenge of getting brands in front of their target audiences in creative ways.A forward thinker: You think beyond the obvious, remain naturally curious, and are always looking for the next opportunity.Agile and calm under pressure: You thrive in a fast-paced environment and stay calm when priorities shift quickly. You know what matters most and you act on it.Relevant experience: You bring experience in events, sales, business development, or a similarly fast-paced commercial role.Pet lovers: You love cats and dogs (duh!). The interview process:Stage 1: Initial Screening Call45-minute remote chat with a member from the Talent Acquisition team to discuss your background and passion for our brands.Stage 2: Take home TaskDesigned to showcase your job capability and creative problem-solving skills.Stage 3: Competency InterviewRemote interview focusing on your role-specific skills and experience with our Sales leadership team.Stage 4: Values & Culture InterviewIn-person interview focusing on brand alignment, culture, and team fit with key team members.ð Our benefits:25 days holiday (plus 8 bank holidays) and an additional day for every year of service up to 5 years.5 additional, paid 'paws' days off per year dedicated to your learning, development, or personal wellbeing. Hit pause when you need it most.500 personal learning & development budget to sharpen your skills.Share options grant – everyone owns a piece of Butternut's success.Significant discount on our Fresh food, to keep your own dogs as healthy as our customers.Enhanced parental leave.Flexible core working hours.Cycle to work scheme.Pension with NEST.Private Medical Insurance with Vitality.Private Dental Insurance with Bupa.Paid time off for fertility treatments and pregnancy loss.Paid sabbaticals for squad members with 5 or more years of service at Butternut.Discounted gym access through MyGymDiscounts.Lots of office dogs (Ajax, Peggy, Chief, Louis, Hansen, Winnie, and many more….).ð¡ Important things to note:Cover letters:While optional, this role historically receives a high volume of applications. To help your application stand out, we strongly recommend attaching a brief cover letter sharing why you're excited about this role, our mission, and your love for cats ð and dogs ð¶!Apply early: We recommend getting your application in as soon as possible. We reserve the right to close the role early.Hybrid working: Our team thrives on collaboration. We spend 3 days a week in our West London office (Monday, Wednesday, and Thursday) and 2 days working from wherever you’re most productive. Because being together is a big part of our culture, we’re looking for someone within a comfortable commutable distance to London.Application updates: We’re a small (but mighty!) recruitment team. We aim to respond to everyone personally, but if we’re flooded with brilliant applications, we may need to close the role early. We appreciate your patience while we review applications.Right to work: For this specific role, we’re unable to offer visa sponsorship, so you’ll need the right to work in the UK.️ We believe in a seat at the table for everyone.Butternut Box is an equal opportunity employer. We believe that to make the best food for all dogs, we need a team that represents all humans. We celebrate different nationalities, backgrounds, experiences, and perspectives. We are specifically committed to increasing representation from underrepresented groups. We want a strong, diverse team built from different identities and lived experiences. We’re not perfect, but we are dedicated to the ongoing work of building an inclusive, supportive place where you can do the best work of your career.

DescriptionWe’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.Why you will love this opportunity as a Senior Finance Business Partner at Civica As a Senior Finance Business Partner - Services & Support, you'll be at the heart of Civica’s SaaS engine, working closely with senior leaders across our Service Delivery & Customer Support functions. This role is pivotal in supporting investment decisions, driving cost efficiency, and enabling the strategic development of our product portfolio. Reporting to the Commercial Finance Director - Product, Tech & Customer Office, you’ll play a key role in shaping financial plans, analysing performance, and translating operational metrics into actionable insights. Your work will help ensure financial discipline is embedded across the portfolio, while supporting Civica’s growth and transformation through data-driven decision-making. What you will do to be successful in this role If you enjoy building strong working relationships, turning data into clear business guidance, and supporting teams to succeed, this is a great opportunity to make a meaningful impact. Also, if you're someone who likes to be proactive and collaborative and thrives in cross-functional teams, skilled at balancing competing priorities, this will be the role for you! Key responsibilities: Act as a trusted finance partner to operational leaders across Civica’s Services & Support functions. Support financial planning, budgeting, and forecasting across Services & Support. Drive accountability for operational performance by contributing to business cases, tracking KPIs, and analysing financial outcomes. Translate operational metrics into financial insights for stakeholders. Collaborate cross-functionally with FP&A, Services, Support and Data Teams to align financial plans with development capacity and strategic goals.Influence resource planning, cost efficiencies and capacity prioritisation. Support Civica’s growth and transformation initiatives by analysing key SaaS metrics such as ARR, CAC, churn, and R&D investment. Contribute to process improvements in forecasting, cost allocation, and profitability reporting across Civica’s product portfolio. Present clear, actionable insights to stakeholders to support decision-making and performance improvement. RequirementsQualified accountant with at least 4-5 years of post-qualified experience. Experience in a finance business partnering role or supporting clients within a SaaS, technology, or product-led environment. Commercial and financial understanding of Technical or Services, as well as, commercial models and operational KPIs. Able to influence and challenge stakeholders using data-driven insights. Skilled at translating financial and operational data into clear, compelling narratives for both technical and non-technical audiences. Strong analytical, modelling, and forecasting skills - comfortable with large data sets and scenario analysis.We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. BenefitsTime Off & Work-Life Balance 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – Up to 3 extra days off for volunteering. Financial Well-being & Security Pension Contributions – 5% employer match to support your future. Income Protection – Up to 75% salary cover for long-term illness. Life Assurance – 4x salary tax-free lump sum. Critical Illness Cover – 25,000 lump sum (extendable to dependents). Health & Perks Private Medical Insurance – Fast access to private healthcare. Health Cash Plan – Claim back physio, therapies & more. Dental Insurance – Cover for routine & emergency care. Affinity Groups – Join employee-led communities. Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. Job SummaryID: 30143E4ADDDepartment: Finance & ITType: full time

2026 - Analytics & Sales - German Speakers Location London Business Area Sales and Client Service Ref # 10045987 Description & Requirements The Analytics and Sales program is a unique opportunity to develop a comprehensive understanding of our Bloomberg products and clients in the wider context of financial markets. Following our comprehensive training program, you will apply your knowledge by assisting our clients in the Analytics department. In our Analytics business, you will provide 24/7 support for Bloomberg Professional Service users all over the world and across multiple industries. Reaching us via our Helpdesk using the 'Instant Bloomberg' chat system, clients access unparalleled customer service where we answer their questions and help them maximize the value of Bloomberg's products. On any given day we respond to over 12,000 queries in more than 15 languages. From- educating a portfolio manager on Bloomberg’s risk management solutions to helping a trader use our functionality to discover new sources of market liquidity - the variety of problems we solve is immense. Bloomberg is constantly innovating, and Analytics plays a key role in ensuring clients are educated on new products and enhancements by proactively working closely to upskill them through technology and delivering on-site training and seminars. We also work in conjunction with Sales to deliver strategic initiatives, supporting product roll-out and onboarding clients. We want to ensure our clients are making the most of our service and using tools and features that allow them to work smarter. As you deepen your knowledge, you will have the opportunity to enter our sales department. In Sales, we are the face of Bloomberg for our clients. Consultative and entrepreneurial, we manage client relationships, whilst striving to continually grow our revenue by identifying new business opportunities. We spend our time with our clients, understanding their business goals and outpacing their expectations. Guided by curiosity and purpose, we work to understand their workflows and present them with the most appropriate solutions across our range of enterprise offerings. What’s in it for you? You will start by completing our comprehensive Analytics & Sales training program, covering all aspects of the financial markets: industry principles, market players and asset classes - while teaching you all there is to know about the functionality and analytical tools Bloomberg has to offer! You will join one of our Analytics teams, delivering exceptional customer support to our clients by providing fast and accurate solutions to their queries, while continuing to develop your knowledge through asset class and workflow specialist training. There are multiple opportunities to further your career across the department or the company, with most Analytics representatives progressing towards opportunities in Sales. You may also develop into a specialized support role in our Advanced Team and in time take on a leadership role. Who you are? You understand the drivers behind market moving stories and events. You are a solution-finder, with a real passion for providing exceptional customer service in a fast-paced environment and a desire to build a career in a client-facing role, you understand the importance of credibility and building relationships! You’ll need to have:• Business fluency in GERMAN, in addition to English (written and verbal) • Sponsorship is available for this role. To be eligible you must be eligible for the UK Skilled Worker under the New Entrant Requirements* (see below). • A Bachelor’s degree (or above) or relevant work experience • Ability to multitask and resolve client inquiries while also proactively identifying sustainable workflow solutions for our clients • Demonstrated interest in the financial markets and the aspiration to work in the financial services industry • Strong critical-thinking and problem-solving skills • The desire to learn and adapt quickly in a dynamic training and client facing environment • The ability to demonstrate resilience and agility in a fast-paced environment • A commitment to achieve the highest levels of efficiency and effectiveness • Ambition to pursue a client-facing career, with a strong interest in relationship management and sales • Outstanding communication skills (both written and verbal) • Willing and able to travel around EMEA to meet the business needs of our clients • Flexibility to occasionally work weekends or on a bank holiday (weekday off in lieu) We’d love to see: • Demonstrated exposure to Python or other coding languages preferable • Previous experience engaging with clients in a relationship management capacity • Beginner to intermediate experience with excel and/or VBA If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/. New Entrant criteria for SponsorshipWhere the applicant does not meet the salary threshold for experienced workers, they may be able to meet a reduced threshold as a New Entrant if they meet the criteria. To be a ‘New Entrant’ at least one of the following criteria must be met: 1. Applicant is under 26 on the date of application; or 2. Applicant is working towards a recognised professional qualification in a UK-regulated profession; or 3. Applicant is working towards full registration or chartered status with the relevant professional body for the job they are sponsored for; or 4. Applicant’s most recent permission, other than as a visitor, was under the Student route (within last 2 years) and the course has finished (or will finish within 3 months); or 5. Applicant’s most recent permission, other than as a visitor, was under the Graduate route (within last 2 years).If indicated, please note that years of experience are a guide; we will consider applications from all candidates who can demonstrate the skills necessary for the role. Discover what makes Bloomberg unique - watch our podcast series for an inside look at our culture, values, and the people behind our success.

This job is with RS Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Location: This is a hybrid role, offering a combination of being able to work remotely and from our UK offices. Contract Type: Permanent The Opportunity You will be part of the Marketing Technology team and part of the Customer Experience community. Working with people across marketing, digital, technology, and data to deliver an amazing, performance-focussed omni-channel experience. The team currently support a range of martech, from digital tagging and insight, data-driven performance advertising, email, audience management and customer web-chat. The team are constantly innovating and expanding the martech capabilities as well as making the most of our global scale. What You Will Be Doing This role will focus on our newly introduced customer data platform (CDP). You’ll be the platform owner and help define and deliver the tech and data roadmap and backlog as well as ensuring the CDP delivers and grows our performance in new and exciting ways. You will: • Own and lead the development of a range of martech capabilities and platforms to deliver business value, • Understand business needs and priorities and influence the wider business on opportunities and possibilities., • Translate business problems into [martech and CDP] technology solutions, adapting and influencing up and actively shaping the business CX roadmap., • Architect new solutions from our Martech and CX stacks to deliver against the business roadmap, • Lead the development of those technology solutions, applying market-leading technological expertise across a range of tools and disciplines., • Work collaboratively with other technology teams to align development priorities, influencing stakeholders to secure engagement and prioritise accordingly. What You’ll Bring We’re looking for someone with existing CDP experience – preferably Treasure Data. Your experience can come from implementing one, running one, or exploiting one. Other requirements include: • A martech technology expert, particularly in Customer Data Platforms., • Be able to demonstrate not just technological expertise, but also the ability to translate business needs into martech solutions., • Be able to influence upwards with the wider business and bring opportunities to the business beyond simple implementations., • Be well-versed in the latest in digital and advertising ecosystems., • An expert and champion of data privacy, regulations, and how that affects our experience as well as how to implement and ensure compliance across a range of regulation and data technologies, • An expert in CDPs and other martech and data technologies and be able to show how you can deliver using large data ecosystems such as a CDP. As such you’ll be able to demonstrate evidence of similar work such as data engineering projects, SFTP environments, large-scale ETL, scripting or similar., • Able to demonstrate experience in a range of martech such as email and marketing automation, campaign and advertising platforms, data management platforms (DMPs), Sales Tech and AdTech, CRM, digital tagging and privacy technology. We have a list below – but don’t worry about hitting all of them., • Experience with working with colleagues across marketing and digital (and preferably across countries too), understanding needs, turning them into product roadmaps and delivering against them. Most importantly you’ll be someone who sees the opportunity in martech to drive experience and performance and you’ll be the person to make that happen. We Are RS At RS, we are making amazing happen for a better world. As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive. What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact. Join us and help make amazing happen. Rewards Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company. Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include: • Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme), • Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership, • Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts, • Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values Ready to Make Amazing Happen? Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here. Apply now and make RS a part of your journey. #LI-HYBRID #LI-CF1

Transport Team Leader Worcester 40hours per week, on a 5/7 Rota Working hours: 11:30-20:00, 40 hours per week £13.39 per hour ArrowXL is now recruiting for a Transport Team Leader to join our busy Warehouse team in Worcester . ArrowXL is now recruiting for aTransport Team Leaderto join our supportive team, situated at ourAirdriesite.You will assist our Transport Management team by carrying our various clerical activities and help with the day to day running of the Transport department. Providing exceptional and heartfelt service to both customer and client requires confidence, patience, and empathy. By choosing to be part of our Transportteam, you will be warmly welcomed into the ArrowXL family. If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to careers @arrowxl.co.uk • or apply today! What will the role involve? Leading and motivating your team of skilled service delivery crews, coaching, and developing those that need further support Efficient fleet utilisation, resource planning and cost control (whilst always ensuring the operation is both effective and compliant) Identifying opportunities for improved efficiencies within the Transport function, recommending and implementing changes where needed The resourcing, development, and leadership of all colleagues within your team, ensuring our service delivery crews are fully trained in all areas (in particular driver CPC, service delivery standards and product installation) Making prompt decisions which protect customer service and our delivery schedule, as well as remaining commercially focused Managing on-site resources (colleagues, vehicles and equipment) to ensure we have everything required in the right place at the right time to not only meet, but also flex, to our Customers changing needs What are we looking for? Full UK driving licence At least 1 years experience working within transport Demonstrable experience improving transport operations Experience of leading and coaching teams Able to develop, understand and interpret financial data to manage and improve resource costs Demonstrable commercial and financial acumen Strong people skills able to influence, coach and develop Possess a good knowledge of Road Transport Regulations Whats in it for you? What are the benefits? At ArrowXL, were always striving to make the world of delivery a better place.When you join us, youll receive a comprehensive salary and benefits package - but more than that, youll become part of a supportive organisation that values collaboration, innovation, and personal growth. Some of the benefits of working with us include: Annual Leave Entitlement 31 days' entitlement (including statutory bank holidays) which increases with service! Comprehensive Pension Plan including ArrowXL company contributions Life Insurance Company-funded 2x basic salary life cover from day one Enhanced maternity, paternity, adoption and shared parental leave Long Service Awards Awarded for every 5 years service Employee of the Month Incentives Local winners across the country plus an overall winner chosen by the CEO Progression and Development Opportunities Investment into your career path via our award-winning Training Academy Up to 25% Staff Discount at www.very.co.uk Retail Discounts Huge discount savings across retailers and restaurants, including Apple, Asda, B&Q, Halfords, Nandos, TGI Fridays, Screwfix and many more! Discounted Gym Membership Up to 25% discount across 3700 nationally located gyms, health clubs, leisure centres, boot camps and fitness studios Cycle to Work Scheme In partnership with Halfords, the Arrow XL C2W scheme offers great benefits and discounts How to Apply Its quick and easy to apply online - have your up-to-date CV ready and follow the step-by-step application process. Were excited to hear from you! At ArrowXL, were proud to be an equal opportunity employer. Were entrusted to create an inclusive workplace where everyone can thrive, regardless of background.If you're invited to interview and need any adjustments during the process, please let us know - well do everything we can to make your experience smooth and positive. Were a business built on championing strong values. These guide everything we do from how we deliver to how we help our people: Ready to apply? Apply now and take the next step in your driving career with ArrowXL! TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for aVehicle Technician to join our Mercedes Benz dealership in Hull.The hours of work are Monday to Friday, 8:30am to 5pm,as well as working Saturdays on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic Salary up to £35,000 with OTE up to £46,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Mercedes Benz Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793314865 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Land Rover Droitwich. The hours of work are Monday to Friday, 8am to 5pm including 1 in 4 Saturdays. We offer industry leading basic salaries & bonus and are reflective of each applicant's experience and skillset. Basic Salary up to £45,000 with OTE up to £55,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. Our team members are rewarded for their individual contribution, customer satisfaction and for overall team performance. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Land Rover Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, the opportunity has arisen for a certificated MOT Tester to join the team at Listers Volvo Leamington Spa , assisting with a variety of workshop support work alongside MOT Tests. The hours of work are 8:30am5:00pm, Monday to Friday, plus one in three Saturdays from 8:30am1:00pm. (averages out at 41.5 hours per week). Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. We offer an excellent basic salary, with OTE up to £35,000plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff with access to industry-leading, recognised training linked to your skills and experience youll be given every opportunity to progress your career. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities The main responsibilities would include MOT Testing You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. To work within DVSA framework. You will have a full understanding of Customer Satisfaction and its impact on the business. Ensure all work is completed to the highest standard, within required timescales and in accordance with established and documented procedures and standards from both the Company and Ministry of Transport. About you You must have a valid class 4 and 7 MOT testing licence with DVSA and have an up-to-date annual training record and passed the assessment. Previous experience as a Motor Vehicle Technician and brand accreditations would be beneficial but not essential as brand training will be provided. Experience of meeting compliance standards across Health and Safety and quality Full Driving licence. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, we are recruiting for a Vehicle Technician to join Listers Volvo Leamington Spa. The hours of work are 8:30am5:00pm, Monday to Friday, plus one in three Saturdays from 8:30am1:00pm. (averages out at 41.5 hours per week). Our packages and new pay plans are industry-leading and are reflective of each applicant's experience and skillset. The basic salaries start from £32,000 up to £40,000 Bonus / OTEs range from £38,000 up to £46,000 Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a Volvo Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction We have an exciting opportunity for an experienced Technician to join the New Volkswagen & SKODA dealership on Bromyard Road, Worcester. The hours of work are Monday to Friday, either 8:00 am to 4:30 pm or 9:00 am to 5:30 pm, with Saturdays worked on a rota basis. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. Basic Salary up to £45,000 with OTE up to £48,000 plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff whilst delivering a seamless service to our customers. We also offer outstanding development opportunities, with ongoing training provided to help you reach your full potential as a VAG Qualified Service Technician or Master Technician. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities Our technicians are responsible for the servicing, repair and diagnostics of all vehicles in the workshop, ensuring that all work is carried out to the highest standard first time. The main responsibilities would include electrical and mechanical repairs, including suspension, steering, brakes, wheel bearings, driveshafts, exhausts and air conditioning servicing. Additional responsibilities may include repairs and maintenance on EV and Hybrid vehicles such as the use of electronic diagnostic equipment, focusing on areas such as batteries, drive motor, auxiliary drive pack & control systems. You will have the ability to fit manufacturer accessories and audio equipment. You will have a full understanding of Customer Satisfaction and its impact on the business. You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all service paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. About you We consider candidates from all backgrounds who have experience working in the Automotive sector as a Vehicle Technician, Mechanic, HGV Mechanic, HGV Technician, Motor Mechanic, Motor Vehicle Technician, Car Mechanic, HGV Fitter, Auto Electrician, MOT Tester or Apprentice Vehicle Technician to join Listers. Whether you work at an independent garage, fast fit centre, car supermarket or main dealer, we would be interested in talking to you. As a minimum you will hold or working towards completion of your NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided. MOT License would also be beneficial but not essential. Full UK Driving licence. As long as you can demonstrate good mechanical and electrical knowledge and an ability to ensure all work is carried out to a high standard, we have the training and facilities to help you make the next big step in your career. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Job Introduction Due to continuing growth, the opportunity has arisen for a certificated MOT Tester to join the team at Listers Audi Stratford-upon-Avon , assisting with a variety of workshop support work alongside MOT Tests. The hours of work are 08:30amto 5:00pm, Monday - Friday. Our packages and pay plans are industry-leading and are reflective of each applicant's experience and skillset. We offer an excellent basic salary, with OTE up to £37,000plus benefits. Our well-equipped and modern facilities provide a professional environment for our staff with access to industry-leading, recognised training linked to your skills and experience youll be given every opportunity to progress your career. For more information or an informal chat, you can call 07793 314819 to speak to a member of the recruitment team or just click apply. Role and Responsibilities The main responsibilities would include MOT Testing You will be trained and able to operate additional systems, such as video reporting i.e CitNOW. You also will be able to complete all paperwork to manufacturer and brand standards. Working closely with other members of the workshop team to constantly learn and share knowledge. To work within DVSA framework. You will have a full understanding of Customer Satisfaction and its impact on the business. Ensure all work is completed to the highest standard, within required timescales and in accordance with established and documented procedures and standards from both the Company and Ministry of Transport. About you You must have a valid class 4 and 7 MOT testing licence with DVSA and have an up-to-date annual training record and passed the assessment. Previous experience as a Motor Vehicle Technician and brand accreditations would be beneficial but not essential as brand training will be provided. Experience of meeting compliance standards across Health and Safety and quality Full Driving licence. What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, there are over two and a half thousand reasons, our team. Since the very beginning, our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be, so if you are looking for a career within the motor trade, automotive or car dealership sector, then please apply today. If you are looking for similar motor trade jobs, you can also join our Talent Bank. TPBN1_UKTJ

Join the RAC. Together, were going places. A competitive base salary of £40,170, with on-target earnings of up to £52,000 A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities 40 hours per week, with core hours from 8:30 am to 5:00 pm , and 1 in 4 Saturdays. As an RAC Mobile Mechanic in the Service, Maintenance and Repair division, youll bring expert vehicle maintenance and diagnostic skills directly to our customers, wherever they are. From driveways to office car parks, youll deliver first-class service without the constraints of a traditional garage. Well equip you for success from day one - with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. Think independence, career progression, and real work-life balance - with a 40-hour week that keeps you moving and out of the same four walls. The RAC has been a trusted name for over 125 years, combining our heritage with bold innovation. Nows the time to join a company thats redefining roadside repair. If youre a skilled, practical mechanic looking to be part of something big, this is for you. Where youll work Youll be part of the Warrington cluster, covering areas like Warrington, Widnes, Runcorn, Newton-le-Willows, Leigh, Golborne, Ashton-in-Makerfield. Youll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre-booked work where you can focus on doing the job properly. No CV required when you apply it's easier than ever to start your journey with us. As a Mobile Mechanic at RAC, youll get benefits that go the extra mile: Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward. Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings. Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments. Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term. Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it. Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Sound like your kind of role? Heres what were after: You're someone who gets people. This isnt just spanners and enginesour mechanics are out there on driveways, chatting with customers, giving advice, and representing the RAC with pride. Youre not just in the RACyou are the RAC. Every fix, every chat, every driveway visit shows what were all about. You like mixing things up. Every days a little differentservicing, diagnostics, repairs, and checks. But it doesnt stop there: youll manage your stock, do your reporting, and keep those customer conversations flowing. You think on your feet. Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. What youll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years experience or 5+ years experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points Were Orange Heroes At the RAC, we never stand still. With a legacy of over 125 years, its this restless drive for better thats earned the trust of over 12.5 million members and its why were on a mission to be the UKs number one motoring services provider. That commitment to excellence isnt just felt by our members, its echoed by our people too. With a 4.5-star rating on Glassdoor, our colleagues recognise the RAC as a place where ambition, support and authenticity come together. Were all about progress powered by people. As an equal opportunities employer, we welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and youre invited to bring your full self to it. TPBN1_UKTJ

The Company Able Bridge Recruitment are delighted to be working with a prestigious accounting firm in the heart of the Scottish central belt in the recruitment of a payroll professional. Benefits include Income protection Life assurance (x4 of your annual salary) Outstanding pension scheme 4% employee up to 10% employed Holiday entitlement with the option to buy or sell Free parking Discretionary bonus scheme Private healthcare options This vacancy, the result of growth will report into the payroll manager and will be office based for at least 3 days per week. The team is collaborative and supportive with the hiring manager being focused on developing the team around her. The Responsibilities The purpose of this role is to manage a portfolio of clients and process their payroll requirements within agreed timeframes. You will be customer facing and working on a wide range of client portfolios to ensure UK statutory compliance is maintained as well as ensuring first in class customer service is delivered. On a day-to-day basis you can expect to be responsible for the following; Ensure accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations within payroll deadlines and requirements Service multiple clients as part of a team effort to deliver excellent service to our clients Manage payroll deadlines and requirements of your own personal portfolio of payroll clients Ensure you have up to date knowledge of statutory and legislative regulations by attending in-house training courses Manage import/export of new employee and timesheet data onto the payroll platform, including: Starters Leavers Absences and work plans Variations and adjustments Salary changes Changes to benefits and allowances and different contract types Child Care Voucher schemes Pension deductions Process statutory payments Generate payroll reports, P45s etc., using our in-house systems and Microsoft Excel Distribute payslips to multiple platforms Submit reports to HMRC via RTI Manage client billing Ensure procedures and key control documents are kept up to date for auditing purposes Any other ad hoc duties as required The Requirements We are looking for a payroll professional who has a minimum of 2 years of experience working within an accountancy practice/providing bureaux payroll services. We are looking for candidates who are locally based or who are able to travel to our client who is based near Denny on a daily basis. We are also looking for candidates who have exceptional attention to detail and who are strong communicators in both written and verbal form. Our client does not hold a license to offer study support so will only consider applicants who are able to work unrestricted within the UK and who are based in the immediate vicinity. If you are interested in hearing more detail about this role or would like to have a confidential chat about a potential career move, please do not hesitate in contacting me. TPBN1_UKTJ

HGV Class 1 Driver, Stanford Le Hope | Nights| £22.87ph - £30.39ph (PAYE) Premium Rates - Regular Work - Full & Part Time The Important Bits Basic rate of £22.87ph Overtime rate of £25.33ph (after 8 hours) Premium bonus rate of £30.39ph for a sixth shift (in one working week) Shifts typically range 9-12 hours (dependent on run etc) Minimum 8 hours' pay per shift Trunking across the client hub network Modern Class 1 fleet No handball Monday-Friday with weekend work available Full-time & part-time opportunities Specialist wagon & drag training available Professional Drivers Deserve Professional Opportunities. That's exactly what we've built. TLP Recruitment is recruiting professional HGV Class 1 (C+E) Drivers to join one of the world's largest and most respected parcel and logistics networks. For almost a decade, we've worked alongside this nationally recognised logistics operation, supplying professional drivers to help keep one of the UK's busiest transport networks moving every single day. This isn't simply another agency booking, it's an opportunity to join a well-established operation where our Drivers work week after week, supported by experienced transport teams, excellent planning and premium rates of pay. Whether you're looking for full-time work or a few shifts around your lifestyle, we'd love to hear from you. The Role You'll be carrying out Class 1 driving across a nationwide distribution network, transporting freight safely and efficiently between logistics hubs. Working with modern tractor units and box trailers, you'll become part of a professional transport operation that values safety, reliability and teamwork. What You Can Expect Modern Class 1 fleet Straightforward driving work No handball No customer deliveries Various shift start times Monday-Friday work with additional weekend shifts available Professional and supportive Transport team Most shifts typically last between 9 and 12 hours, providing excellent weekly earning potential while still giving you the reassurance of a minimum of 8 hours' pay on every shift. As you become established, you'll also have the opportunity to receive training on specialist wagon & drag combinations, allowing you to broaden your skills and increase your versatility across the wider operation. About the Operation You'll be joining one of the world's largest parcel and logistics networks. Every day, millions of parcels move through its extensive transport network, connecting businesses and communities across the UK and more than 200 countries and territories worldwide. Its reputation has been built on operational excellence, investment in technology, industry-leading safety standards and an unwavering commitment to service. Behind that success is a professional driving team, and we're proud that TLP Recruitment has been a trusted partner in supporting that operation for almost a decade. Why Our Drivers Stay On This Contract Drivers tell us they enjoy working here because it offers something that's becoming increasingly difficult to find...Consistency . Rather than constantly moving between different contracts, you'll have the opportunity to work within the same operation week after week, getting to know the routes, transport teams and people you work alongside. Combined with premium rates of pay, straightforward trunking routes and a supportive transport team, it's a contract many drivers choose to stay on long-term. Why Drivers Choose TLP Recruitment Choosing the right recruitment partner is just as important as choosing the right driving job. At TLP, driving & logistics recruitment isn't just something we do, we live and breathe it with passion. We've spent years building trusted relationships with both drivers and some of the UK's leading transport operators, helping thousands of professional drivers find work that suits their experience, lifestyle and career goals. When you join TLP Recruitment, you'll benefit from: 24-hour, 365-day telephone support Dedicated driving consultants who get to know you personally Over 30 years of combined transport & logistics recruitment expertise Weekly pay Monthly payroll option available Choice of holiday accrual or having holiday pay paid with your wages Accurate and fully compliant payroll you can trust Driver uniform provided Employee portal for payslips and payroll information Access to an Online GP, Retail discounts, wellbeing benefits and employee perks (ask us for more details) Regional offices where you can meet your consultant face-to-face We're committed to building long-term relationships with professional Drivers. You're never just another number on our system, we're here to support you throughout your driving career. What You'll Need HGV Class 1 (Category C+E) Licence Valid Driver CPC Digital Tachograph Card Professional attitude Commitment to safe and compliant driving Around six months' commercial Class 1 experience is preferred, however we're also keen to hear from newly qualified drivers who are looking to develop their skills within a supportive and professional operation. Driver Assessment Before starting, you'll complete a simple driving assessment consisting of: Practical yard assessment Short on-road driving assessment Once successfully signed off you'll be ready to go! Apply Today If you're looking for excellent rates of pay, regular weekly work and the opportunity to become part of one of the UK's leading logistics operations, we'd love to hear from you. Apply today and one of our dedicated team will be in touch to arrange your driving assessment. Not Quite the Right Role? If this particular position isn't exactly what you're looking for, we'd still encourage you to apply. TLP works with a wide range of transport businesses across the South, recruiting for Class 1, Class 2, 7.5T, van and specialist driving opportunities, both temporary and permanent. A friendly chat with one of our consultants could help match you with another role that's better suited to your preferred work, shift pattern or career goals. TLP Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this position, your details will be submitted to TLP Recruitment and you accept our Privacy Policy TPBN1_UKTJ

Mobile Electrician - Fixed Wire / EICR testing M5 Corridor between Taunton and Bristol Mobile role £40-45k depending on experience 4 days per week on the road and 1 day remote / office based to complete paperwork Are you a fully qualified Electrician that enjoys doing fixed wire / EICR tests within both domestic and commercial sites, Due to continued growth, we are looking for an experienced Fixed Wire / EICR Tester to join our expanding electrical team. Working for a well-established building services and maintenance company, you'll be responsible for carrying out Electrical Installation Condition Reports (EICRs) across a diverse portfolio of commercial and domestic properties. This is an excellent opportunity to join a business that prides itself on delivering high-quality electrical compliance and maintenance services while offering long-term career progression. Key Responsibilities Carry out Electrical Installation Condition Reports (EICRs) across commercial and domestic properties. Inspect, test, and certify electrical installations in accordance with the latest BS 7671 Wiring Regulations. Identify faults, defects, and non-compliances, providing clear recommendations for remedial works. Complete accurate certification and inspection reports using digital reporting systems. Carry out fault finding and electrical testing where required. Ensure all work is completed safely and in line with current Health & Safety regulations. Deliver a professional and customer-focused service at all times. Manage your own workload and travel efficiently between client sites. Support remedial works where required following inspections. What We're Looking For Fully qualified Electrician (NVQ Level 3, City & Guilds, or equivalent). City & Guilds 2391 or 2394/2395 Testing & Inspection qualification. Proven experience carrying out Fixed Wire / EICRs across commercial and/or domestic properties. Strong fault-finding and diagnostic skills. Excellent knowledge of BS 7671 Wiring Regulations. Strong communication and report-writing skills. Full UK Driving Licence. A professional, reliable, and self-motivated approach. Desirable Experience Experience within Facilities Management, Building Services, or Electrical Maintenance. ECS Gold Card. Experience carrying out remedial electrical works. Familiarity with digital certification and compliance software. For further information on the role and the company you would be working for please APPLY NOW or get in touch with Gary Cornes for a confidential chat INDHIGH TPBN1_UKTJ

The Opportunity An established and growing engineering business is looking for aMechanical Design Draughtsman to join its project engineering team. This is a predominantly 2D AutoCAD role, with some 3D CAD work on more complex systems, layouts and interfaces. You'll produce drawings that progress from initial engineering requirements through to fabrication, installation and commissioning, giving you the opportunity to see your designs become real-world engineering solutions. Hours and Benefits £42,000 - £47,000 8:30am 5:00pm (flexibility can be given), with an earlier finish on Fridays 25 days annual leave + 8 statutory holidays. Company laptop and mobile phone. Opportunity to develop your experience across 2D/3D CAD, fabrication and bespoke industrial engineering projects. Mechanical Design Draughtsman Candidate Requirements Proven experience in engineering, draughting or a drawing office environment. Strong 2D AutoCAD skills, ideally producing general arrangement, layout and fabrication drawings. Experience with 3D CAD, such as SolidWorks, Inventor or similar. Understanding of fabrication, manufacturing and practical installation requirements. Ability to produce accurate, coordinated drawings suitable for manufacture, installation and commissioning. Strong attention to detail, with the confidence to identify design issues, clashes or ambiguities and raise them early. HNC/HND in Mechanical Engineering or a relevant technical qualification, or equivalent practical experience. TheMechanical Design Draughtsman will take ownership of the accuracy and quality of your drawings, working closely with Project Engineers and Project Managers to resolve technical queries and develop practical solutions. The ability to manage multiple projects and communicate effectively with colleagues, customers and suppliers is important. Mechanical Design Draughtsman Key Responsibilities The Mechanical Design Draughtsman will produce detailed 2D AutoCAD general arrangement, layout and fabrication drawings. Develop 3D CAD models for more complex systems, layouts and interfaces. Interpret customer requirements, engineering information and design intent. Work closely with Project Engineers and Project Managers to develop practical, buildable solutions. Attend site surveys and measurement activities where required. Liaise with customers, suppliers, subcontractors and commissioning engineers to resolve drawing and installation requirements. Manage drawing revisions, registers and documentation while ensuring work is delivered accurately and on time. What Makes the Role Interesting Work on bespoke industrial engineering projects, where no two designs are the same. Combine predominantly 2D AutoCAD with some 3D CAD. Get involved from site surveys and initial design through to fabrication, installation and commissioning. Develop your experience across fabrication, industrial systems and practical engineering design, working closely with engineers, suppliers and customers. Commutable From: Leicester, Hinckley, Loughborough, Nuneaton, Melton Mowbray, Kettering, Corby, Rugby, Northampton, Coventry Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our DESIGN, R&D & FEA vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Design R&D & FEA Recruitment Support since 1994 TPBN1_UKTJ

QUALITY ENGINEER AFTERNOON SHIFT Birmingham £42,000 - £45,000 PERMANENT Clean working environment Full order books, super stability Recent investment Friendly, committed team Quality Engineer Make Quality Your Own Are you an experienced Quality Engineer who enjoys solving problems, improving processes and making a genuine impact on quality performance? Were looking for a motivated and technically strong Quality Engineer to join an established manufacturing business on a permanent afternoon shift. This is a hands-on role where youll work closely with the Quality Manager and wider production teams, helping to drive quality standards, support new product introduction and deliver sustainable improvements across the business. If youre someone who doesn't just identify quality issues but wants to understand why they happen and make sure they don't happen again, this could be an excellent opportunity. Commutable from Birmingham, Walsall, Wolverhampton, Sutton Coldfield, Minworth, Wombourne, Brierly Hill, Rowley Regis, Dudley, Harbourne, Bloxwich and Aldridge Duties Support New Product Introduction (NPI) activities Drive continuous improvement across Quality processes and systems Investigate quality issues and implement robust, sustainable corrective actions Monitor and measure process and product performance Conduct process and system audits and manage non-conformances Support Metrology activities Conduct daily product audits, including material testing and X-ray inspection Own and maintain Control Plans and associated Work Instructions Support and manage customer SQA representatives during site visits Working dedicated Afternoon shift Requirements Strong Quality Engineering experience Must have gained knowledge from within a manufacturing / engineering environment Knowledge and understanding of TS16949 / IATF 16949 Good understanding of Metrology Strong practical experience with Quality tools, such as 8D, APQP, PPAPs, PFMEA, SPC and Control Plans The confidence to coach, influence and challenge others Happy to work afternoon shift Full clean driving licence Ready for Your Next Quality Challenge? If you're an experienced Quality Engineer, Quality Assurance Engineer or Manufacturing Quality Engineer looking for a role where you can make a real difference, we'd love to hear from you. Apply today for immediate consideration. Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our QUALITY vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me by phone or email, to have an informal, confidential chat. Probe Technical Recruitment, providing Quality Engineering Recruitment Support since 1994 TPBN1_UKTJ

COMPLIANCE ENGINEER Birmingham Permanent £35,000 Friendly supportive team Would you like to be part of a distinct well established manufacturing company, steeped in a rich history? This is a traditional manufacturing company, who produce genuinely unique and fascinating products. A very stable environment, your long- term prospects would be very healthy. Commutable from: - Birmingham, Moseley, Wolverhampton, Halesowen, Redditch, Aston, Dudley, Redditchl, Kingswinford, Rowley Regis, Worcester, Bromsgrove and Kidderminster Duties Ensure products and processes comply with the customer and legal requirements Auditing and performance monitoring Ensure AS9100 and ISO9001 is maintained Develop and improve processes and products Working closely with Operators to ensure compliance Liaison with external customer and national accredited audits Audit existing internal processes for compliance Record any deviations Deputise for QM when required What we are looking for Previous Quality experience is essential Knowledge of AS9100 and ISO9001 8D, APQP and PFMEA knowledge Ability to carry out audits is advantageous however, training can be offered to the right person Driving license is essential Why us? Youll be given the opportunity to make an impact We are a very special and unique manufacturing organisation, producing fascinating products We are offering a vey stable environment and future Please Note: Candidates must have the right to live and work in the UK. Our aim is to help you secure the best possible future for yourself & this is a totally FREE service to all our Candidates. If you believe that your skills and experience match what we are looking for please call me or APPLY and I will be in touch. Should you want to learn more about any of our MANUFACTURING & PRODUCTION vacancies, or should you just want to discuss your particular needs, then please do not hesitate to contact me to have an informal, confidential chat. Probe Technical Recruitment, providing Manufacturing & Production Recruitment Support since 1994 TPBN1_UKTJ

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. We'd love you to help us make those plans happen. Topps Tiles is the UK's number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we're more than just a business - we're a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do... that's the Topps way. What we're looking for As a Deputy Manager, you'll be right at the heart of your store's success. Working closely with the Store Manager, you'll help lead, motivate and inspire the team - championing standout service while driving strong commercial results across our trade business. This is your chance to make a real impact. You'll strengthen local trade relationships, build loyalty, and make sure our trade customers see Topps as their number one destination for everything tile-related. You're a confident communicator, a natural motivator and a trusted partner to customers. You've worked in retail, you've led teams, and you can show us where you've smashed sales and profit targets. What You'll Be Doing Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence. Taking ownership of the trade side of the business - growing relationships, driving repeat purchases and increasing local trade market share. Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products. Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets. Leading by example on the shop floor - influencing, inspiring, and closing sales with confidence. Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time. No Trade Experience? No Problem. If you're confident, energetic, customer-focused and up for learning, we'll provide full training in: Trade and retail product knowledge Consultative selling skills Leadership and team coaching Our Topps Sales Framework What's In It for You? Competitive basic salary Sales commission and bonus No evening work Christmas Eve & Boxing Day off Ongoing training, leadership development and real progression opportunities Generous Staff Discount Access to our Benefits platform with a wide range of discounts from 100s of retailers. If you love talking to people, enjoy selling and feel motivated by results, you'll thrive here. Click Apply today. The application should only take a few minutes if your CV is ready, and we'll be in touch ASAP to arrange your chat with the hiring manager Due to health and safety requirements and the nature of the work carried out in our stores, we are unable to consider applications from individuals under the age of 18.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ