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  • Reservations Manager
    Reservations Manager
    hace 4 días
    £32000–£35000 anual
    Jornada completa
    London

    Job description: U9 London is an award-winning luxury karaoke and cocktail venue in the heart of Leicester Square. We are looking for an experienced, organised and commercially focused Reservations Manager to lead our bookings operation and deliver an exceptional guest experience. This role offers excellent earning potential for a motivated individual. In addition to the base salary, you will receive performance-related earnings linked to the number and value of confirmed bookings you generate. The more business and revenue you bring to U9, the more you can earn. Key responsibilities: • Manage enquiries and bookings across telephone, email and online platforms, • Proactively convert enquiries into confirmed bookings and maximixe revenue, • Maximixe revenue through upselling rooms, packages, food and beverages, • Handle deposits, minimum spends, packages and special requests, • Manage corporate, group, celebration and private-event bookings, • Follow up on outstanding enquiries and lost-booking opportunities, • Maintain accurate booking records and communicate details to the operations team, • Lead, train and support the reservations team, • Build strong guest relationships and encourage repeat business, • Resolve booking issues and complaints professionally, • Monitor conversion rates, booking values and weekly sales performance, • Support promotional and strategies to increase bookings during quieter periods What we’re looking for: • Previous reservations, events or hospitality sales experience, • A highly motivated and target-driven approach, • Strong sales and customer-service skills, • Excellent organisation and attention to detail, • Confident telephone and written communication skills, • Experience with DesignMyNight, SevenRooms, Tagvenue or similar reservation platforms, • Ability to work under pressure in a busy late-night environment, • Commercial awareness and a proactive approach to increasing revenue, • Availability to work evenings and weekends when required, • Mandarin or Chinese-speaking ability would be an advantage, but is not essential What we offer: • Competitive salary £32,000 - £35,000, depending on experience plus Service Charge, • Performance-related earnings based on confirmed bookings and revenue generated, • Strong earning potential for high performers, • Career progression within a growing hospitality business, • A vibrant workplace in central London, • Staff benefits and discounts To apply, please submit your CV with a short introduction explaining your relevant experience, your sales achievements and why you would be a great fit for U9 London. Experience: Reservations, hospitality sales or events: Two years preferred Work location: On-site in Leicester Square, London Benefits: • Discounted or free food, • Employee discount Work Location: In person

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  • Accounting Technician
    Accounting Technician
    hace 2 meses
    £33000–£50000 anual
    Jornada completa
    London

    TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. TENGFEI INTERNATIONAL LTD – Oxford Salary: £33,000 per annum Hours: 37.5 hours per week Full-time TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. Key Responsibilities · Maintain accounting records and prepare journals and reconciliations. · Assist with management accounts, year-end accounts, VAT and payroll records. · Review financial information and investigate accounting discrepancies. · Support overseas clients with UK accounting and financial compliance requirements. · Communicate with clients to obtain records and resolve accounting queries. · Work closely with the Financial Director and other internal professional teams. Candidate Requirements · Degree, professional training or relevant experience in accounting, finance or a related field. · Previous accounting, banking, fund accounting or financial services experience would be advantageous. · Good knowledge of bookkeeping, financial reporting and accounting procedures. · Strong numerical, analytical and organisational skills. · Good written and verbal communication skills in English. · Mandarin language skills would be advantageous due to the company’s growing portfolio of Chinese-speaking corporate clients. · Experience working with international or cross-border clients would be advantageous. Work location: Oxford, United Kingdom

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