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Hakkasan Mayfair, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and guest-focused Reception Manager to lead our reception function onsite. Reporting to the General Manager, you will oversee the full guest journey from first contact through arrival and seating, ensuring a seamless, professional and welcoming experience. As the department head, you’ll lead and develop the reception team while managing reservations strategy, guest profiling and service standards to support both exceptional hospitality and strong commercial performance. Key Responsibilities • Lead and manage the reception and reservations team, ensuring warm, professional and personalised guest welcomes at all times., • Oversee the full guest journey, including reservations, arrival flow, waiting experience and seating., • Manage reservations systems, table allocation, pacing, turn times and booking strategies to optimise covers and revenue., • Maintain accurate guest profiles, preferences and VIP recognition, supporting personalised service and loyalty., • Act as the main point of contact for guest enquiries and service recovery, resolving issues confidently and professionally., • Recruit, train, coach and schedule the reception team, driving performance, engagement and development., • Partner closely with FOH, Bar, Sommelier and Kitchen teams to ensure smooth service flow., • Monitor booking trends, no-shows and cancellations, providing insights to improve yield and operational efficiency., • Support marketing initiatives, events and local partnerships to drive reservations, private dining enquiries and repeat visits., • Ensure compliance with brand standards, health & safety, GDPR and company procedures. What We’re Looking For • Proven experience as a Reception Manager, Maitre’ D or senior reservations leader within a quality or luxury hospitality environment., • Strong understanding of reservations systems, guest profiling and service flow., • Confident team leader with experience managing, training and motivating others., • Exceptional guest-facing communication and service recovery skills., • Commercial awareness relating to covers, yield and guest behaviour., • Calm, organised and professional under pressure., • Excellent command of English., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included.

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and hands-on People Manager to lead the people function during a 12-month maternity cover period. This is a high-impact, operational role with end-to-end responsibility across employee relations, recruitment, people operations, payroll coordination and people-related financial planning. Working closely with senior leaders and managers, you’ll ensure people practices are legally compliant, commercially effective and aligned with our values. Key Responsibilities • Act as the lead people partner for the business, providing pragmatic, legally compliant advice across all people matters., • Manage the full employee relations lifecycle, including disciplinaries, grievances, performance and absence management, supporting managers through formal processes., • Build strong relationships with General Managers and senior leaders, maintaining a visible and trusted on-site presence., • Deliver end-to-end recruitment aligned with business priorities and budgets, including interviews, onboarding and workforce planning., • Plan and deliver ad-hoc recruitment initiatives such as assessment days, open days and targeted hiring activity when required., • Oversee people operations and administration, including starters, leavers, contracts, right-to-work compliance and HR systems., • Work closely with Payroll to ensure accurate and timely processing of people changes., • Champion onboarding, engagement and values-led initiatives that support a positive and inclusive culture., • Support ad-hoc people projects and continuous improvement initiatives, including the development and optimisation of people systems., • Ensure compliance with UK employment law, GDPR, internal policies and audit requirements, providing people insights to support decision-making. About You • Ideally 5+ years’ experience in a generalist HR / People role, preferably within hospitality or a fast-paced, multi-site environment., • Strong working knowledge of UK employment law, applied pragmatically and consistently., • Proven experience managing employee relations cases end to end., • Confident, credible people partner able to coach, influence and challenge managers constructively., • Highly organised, detail-focused and comfortable managing competing priorities., • Calm, professional and solutions-focused, with strong judgement and discretion. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, private medical insurance and life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and progression opportunities within a global hospitality group., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus.

Yauatcha Soho, part of Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an enthusiastic, positive and guest-focused Restaurant Receptionist to join our team. This is an exciting opportunity to work in a fast-paced, high-quality hospitality environment, delivering exceptional guest experiences while developing your skills within a world-class, globally recognised brand. Key Responsibilities • Provide a warm, professional and engaging welcome to all guests, creating a positive first impression., • Manage reservations and guest flow using SevenRooms, ensuring accuracy and efficiency at all times., • Coordinate seating arrangements in collaboration with management and service teams., • Manage the coat check desk, maintaining organisation, security and a welcoming environment., • Handle guest enquiries in person, by phone and digitally with confidence and professionalism., • Maintain impeccable presentation standards across the reception and entrance areas., • Support smooth day-to-day restaurant operations while maintaining brand service standards., • Work collaboratively with front-of-house teams to deliver seamless guest experiences., • Follow all health, safety and compliance procedures relevant to the role. What We’re Looking For • Previous experience in a Receptionist or Host role within a fast-paced hospitality environment; luxury venue experience is advantageous., • Experience using SevenRooms or similar reservation systems preferred., • Passion for delivering exceptional guest experiences with a naturally friendly and welcoming approach., • Impeccable personal presentation and strong interpersonal skills., • Excellent command of English, both spoken and written., • Ability to remain calm and professional under pressure., • Positive attitude with strong organisational skills and attention to detail., • Flexibility to work full-time shifts, including evenings and weekends., • Proof of eligibility to work in the United Kingdom. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and international career opportunities., • Giving Back: Charity, community and sustainability initiatives., • Everyday Essentials: Meals on duty, uniforms, pension and holidays included., • Time to Recharge: 28 days’ holiday (increasing with service).

Ready for a challenge? Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. About this role: We are looking for a self-motivated and target driven experienced individual who is passionate about sales & growing revenue. You will be responsible for managing a region to ensure the relevant targets & KPI’s are being met. You will drive Top Rank adoption & awareness. The role is fast-paced and KPI-focused, with a need for adaptation and excellent people skills. You will be a proactive self-starter, with a positive and ‘can-do’ attitude. You will enjoy utilising data to drive your conversations with Restaurant Partners and will show strong commercial awareness. You will have excellent communication and organisational skills, and be passionate about helping our partners succeed. You must thrive on exceeding, targets, KPI’s and projects, and lead by example within a team environment. These are some of the key ingredients to the role: Drive sales growth: Connect with existing restaurant partners using a consultative approach to sell Top Rank and other solutions, while achieving and exceeding revenue targets. Manage and grow your region: Maintain strong relationships, optimize existing accounts, and focus on partner retention and expansion opportunities. Leverage data insights: Use performance data to inform discussions with partners, helping them maximize the impact of their campaigns and make informed business decisions. Collaborate cross-functionally: Work closely with account management and strategic teams to manage chain deals, identify trends, and deliver high-value solutions. Plan and prioritize effectively: Organize your time to maximize quality partner interactions, respond promptly to partner requests, and ensure proper sales process adherence. Represent the brand: Act as a trusted brand ambassador for Just Eat, delivering professional, knowledgeable, and high-quality service to partners over the phone. These are some of the key ingredients to the role: Self-starter with a positive mindset: Motivated to succeed, target-driven, and able to work independently while contributing to a team environment. Sales and account management expertise: Passionate about commercial growth, with strong negotiation, influencing, and solution-selling skills. Data-driven thinker: Uses insights and analytics to drive performance, strategy, and partner engagement. Excellent communication and interpersonal skills: Able to build relationships, network effectively, and communicate with clarity and professionalism; Mandarin Chinese language skills are a must. Organized and detail-oriented: Capable of managing multiple priorities, planning effectively, and maintaining high-quality interactions under pressure. Entrepreneurial and innovative: Creative in approach, takes ownership of work, and brings fresh ideas to sales strategies and partner engagement. Benefits: Team Vibes! Thrive in a collaborative culture where your ideas matter Career Growth! A clear path & exciting opportunities to level up your future Tasty Perk! Enjoy an £81 monthly takeaway spend allowance – treat yourself! More Time Off! 25 days holiday + birthday leave & bank holidays (Buy/sell up to 5 extra days!) Loyalty Pays! Get bonus holidays or cash rewards after 5 & 10 years of service Family First! Up to 52 weeks maternity/adoption leave & 6 weeks paternity leave Premium Benefits! Private medical & dental insurance, pension contributions & life assurance (4x salary!) We’ve Got You! Full sick pay, volunteering leave & well-being support programs Perks Galore! Free eye tests, top brand discounts & cycle-to-work scheme Diversity & Inclusion! Mentorship, wellness programs & global career opportunities Keep Learning! Access world-class training resources to power your success At JET, this is on the menu: Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition. Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. What else is cooking? Want to know more about our JETers, culture or company? Have a look at our where you can find people's stories, blogs, podcasts and more JET morsels. Are you ready to take your seat? Apply now

Able to build relationships, network effectively, and communicate with clarity and professionalism; Mandarin Chinese language skills are a must. Career Growth ! Enjoy an £81 monthly takeaway spend allowance – treat yourself! &##25 days holiday + birthday leave & bank holidays (Buy/sell up t

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